Flipkart Complaints & Reviews

I have received a defective (K20 pro) mobile from filpkart. This is the second time im experiencing the issue with filpkart. The first time was with infinix hot s3 mobile, i phone had heating issue but filpkart did not accept my replacement despite i request return in 24 hrs. Instead of return they insisted me to go to a service centre and make me to use the same defective product. This time they deny my replacement i will sure to go to the consumer court. To file complaint about their sellers and filkart.

Od[protected]
Was denied by wishmaster to deliver.
So iv cancelled it and request ed for money back. I was asked to wait till 25 July . Today when i asked again i am given one more date. Not giving my money . Pay it today or i have to take step further.
Be honest if possible

I lost my primary phone number on which i created my account and now i want to change my primary number to a different number. It will help me in taking benefits of the new offers and the coins system.
I kindly request you to let me change my number so that i can avail those offers and also have the assurance of privacy and control on my account.
Thank you flipkart

Yesterday morning i. E. 24th july 2019 i got a call from a person followed by a message that i had to shop anything worth 3000inr on flipkart, call him back and provide him some id of the order, after which i would be eligible for some assured gift. When i called customer care they said it was fraud call. How can flipkart leak my personal information, my address and all the order details. He told me where i live, what was my last order and when was my last order (Which is almost 7 months ago). I'm seriously not happy with flipkart's behavior.

I received the frock on 10 th and due to size issue, raised complaint on 11th, however no one is here to pick up the product and refund hasn't processed. I contacted many times to customer care however each n every time they said it will be resolved within 2 days. Pls check and help me to get the refund at the earliest. My contact phone no [protected].

I recently placed an order at flipkart (An electronic commerce company headquartered in bangalore, karnataka) for redmi k20 mobile phone under exchange offer. The exchange offer involves exchanging older mobile with a newer one. When the ekart (Courier name) executive came to deliver the mobile, he rejected the exchange saying the screen has a scratch (Of 2 mm, barely visible from naked eyes). I contacted delivery boys manager and he said we don't accept any phone if it has any scratches on front or back side. Are they expecting that customers should exchange new phones. Old phones will have some scratches and in this case it was only 1 scratch of 2 millimeter. I accepted the mobile and gave amount of exchange.

I contacted customer care today and they said it's in our policy that we accept mobile phones which have scratches, but now since the order has been delivered so they can't do anything about it, how is this fair?

The flipkart terms and conditions are (Flipkart terms and conditions followd by my response):

A. Brand and model of the old device matches the declaration provided by me in the flipkart website at the time of purchase of the new device.

The old device exactly matches the declaration provided by me.

B. The phone switches on and should be in switch on mode for a minimum of 30 seconds without connecting to charger.

The phone switches on and remans active for hours together.

C. The imei of the old device, provided by me in the flipkart website at the time of purchase of the new device, is correct and there is no mismatch.

The imei of the old device matches exactly with that provided by me.

D. Screen should not have any cracks and it should not be coming out from edges. Body of phone should not have any crack and there should not be any button missing from the phone

There are no cracks on the screen and it remains intact. There are neither cracks nor missing buttons in the phone.

E. For all phones, the screen lock should not be active (All forms of screen lock viz; pattern, pin, password, fingerprint, face recognition, smart lock, etc needs to be de — activated).

The screen lock was kept active.

F. For apple iphones, i-cloud account is unlocked.

This is not applicable in my case.

Despite fulfilling the terms and conditions as a customer, my purchase order was not fulfilled and thus the exchange was rejected. 1400 is a huge amount and i would like flipkart to either give me the compensation or take my old mobile from my home and then pay me the amount that needs to be paid.

I am unable to open my flipkart ac using existing login username and password. When i click on forgot password it sents a verification code to my number and then i enter it. It opens the window to set and new password and after that it shows unable to update password. Please retry. This sort of issue i have never seen before. I have some balance in flipkart ac and also was member of flipkart plus membership and some supercoins as other important details as well. I never expected such serviced from a reputed company like flipkart. Pls help and sort my issue asap

My flipkart account has been blocked and it's 2 nd time with in month without any notification or intimation from flipkart side. I want my flipkart account to be reactivate. Without any notification and blocked my account it's shows flipkart unfair trade practice. Please reactivate my flipkart account.
My account id - jyoti. [protected]@gmail.com
Phone no. [protected]

Iwould like to inform you that I purchased a Spacewood hydraulic king size bed from your company on 7june 2019. I received the same from your company and the bed was installated by one of your company technician, but the techinichian installated the bed wrongly and it cannot be used by us. So it's my heartfelt request to send a technician to see the bed as soon as possible on my noted address.

My flipkart account is being blocked by flipkart team. Am a regular customer and flipkart plus member with flipkart pay later account. They are saying that my account has high number of returns is that an genuine issue because if the product don't satisfies my i have to return the product. Please unblock my flipkart account. Since am having flipkart pay later account it is due on this month how can i repay that and my account has so many features which has been treated by me for the last 5 years to get all these features how can i forget that acckintt

Dear sir,
Iam kiran kumar p, placed order in the name of naveen kumar redmi note 7 pro (Space black) mail:naveenkumar. [protected]@yahoo.com m:[protected] order id:od[protected]. Actually placed order on 15 july-19 and delivery date given on 17 july-19, so i waited for that and then changed to 23 july-19 then also product not received yet. Then when i called to customer simply they are saying your order was cancelled place a new order but i eagerly waited for that offer from 3 months on wards. So finally i thought this is a worst service because no proper intimation and customer services. So, finally i asked money refund it is given 1 week time okay i need to wait for them after that i ll go for complaint due to emergency of my money to buy a new mobile. I want with offer money /with penalty +moblie cost (14000/-).

Its been 20 days after the return of the product but till now i dint receive my refund... I have contacted the customer care more than five times nd they have not returned the call once... Its an amount of 3000 nd i want it back as soo as possible... Its a gift from my friend and nw i cant even return it back to him... I trusted flipkart a lot... But they are same as that of other fraudulent companies... Custome care of flipkart have to be sued for not doing their work properly

Have given a complaint long back 25th june the courier guy have reached doorstep on 21st june and said your courier pack is missing have call the customer care and informed complaint later suddenly i get a mail on 6th july saying that your product is delivered i have not received any call from courier or message and have not received any courier

Please sort out this issue it's been more than a month have already started paying my emi

Have not got any kind of support from customer care calls

I purchased a moto e5 plus mobile in flipkart, after bought a mobile within 2 days battery backup issue found so i register a complaint, technician visit my mobile and advise me to do a update and after update my mobile the same complaint not cleared so i again register a complaint but without my knowledge the complaint was closed and advise me to take my mobile to service center, so i am dissatisfied with flipkart

I had been a customer of Flipkart from last 4 year's.but when I purchased a Acer laptop from Flipkart. the laptop that was delivered on 4th July, that was received my mom. as I was out of station till 9th july.on 9th July when I unboxed the laptop there were noticeable scratches.then I switched it on.after I on the laptop download a movie.when I was watching the movie it got sudeenly off after few minutes it started.it was hanging too.but on 11july when I placed replacement request to Flipkart they accepted my request and a technician from Flipkart came to my home on13july and checked the issue.then he said to me that replacement for scratches and auto shut issue is not provided by acer, it must and should has to be provided by flipkart.when I called the executives. they said they are in the process but on17 July they rejected my replacement then I requested to them.they said they will call me by 20 July.but they called me.again they said we will resolve your issue and today is 24july but till iam suffering the horrible experience.so I believe in justice so I request the humble consumer court to help me in this matter.you are the only hope.i

Dear sir/madam,

I am wasim khan, placed an order to purchase smartphone through your online portal with order number - od[protected] redmi note 7s (Ruby red, 64 gb) ordered on thursday 18th july 2019 and approved on friday 19th july 2019 packed on friday 19th july 2019 shipped friday 19th july 2019 delivery expected by mon, 22nd july 2019 shipment yet to be delivered.

I am really sorry to write to you on 24th july 2019 at 17.40 pm my shipment number fmpp[protected] is not delivered yet.

So i request you to look into the matter and do the needful as soon as possible.

Thanking you...

Yours faithfully,
Wasim khan
+91 [protected]

Hi i want to inform flipkart is lawyer because they do not provide a complete satisfaction and beacuse some day ago flipkart deactivated my flipkart account and it's cause i have loss of some money in my flipkart wallet (Gfit card value 599 is left) but do not provide my refund or my gift card card amount i am not satisfied so i want to please help me

I been trying to login my account from last week but this error coming again and again. I tried calling customer care they replied me that you have more number of canceled orders.. But my answer for this is i haven't canceled any order 75% or more are canceled by flipkart only without reason and now they have blocked my access to account.. I have money stored in flipkart gift card.. They are not responding to send me my money back or delink my gift card from account... I have order mobile recently i want my access to account for generating invoice if required in further.. I have raised this issue from all sides to flipkart but they aren't responding well they just want to steal the money.. They are forwarding same mails and messages again and again..
My email registered to flipkart account is [protected]@gmail.com
Please help me to get my money and account access.

I have ordered the phone back cover on Flipkart a few weeks ago . It is not suited for my phone So I had returned the product and they informed me to return that. They message me as

Refund Processed: The refund of Rs. 289.0 for your order OD[protected] is successfully transferred to your card and it will be credited by Jul 22, 2019.

I have ordered the phone back cover on flipkart a few weeks ago. It is not suited for my phone so i had returned the product and they informed me that that are refunding money on july 22. But they are not. They message me as.

Refund processed: the refund of rs. 289.0 for your order od[protected] is successfully transferred to your card and it will be credited by jul 22, 2019.