Flipkart Complaints & Reviews

I use to shop on flipkart from my personal mobile no. Linked with flipkart id and i earned many points after redeeming the points i got the voucher of 1000 and as soon i was going to use my voucher flipkart deactivated my id i tried calling customer care tried email but no response after that i made another id from my no. And same case happened again... Why flipkart is doing such kind of fraud tempting customers for coins and after that they permanently close the id without any notifications or warning... I want my id back and my money

I have placed order for urban ladder arabia - oribi solid wood 6 seater dining set (Finish color - mahogany) on flip kart on 5th of july 2019 with 100% advance payment having order number od[protected]. On 9th of july get call from delivery centre for delivery slot and they confirmed that product will be delivered on 12th of july 2019 (15:00 hour to 18:00 hour). On 11th again received call from same number and they say that product cannot be delivered as ordered price is low you need some negotiation. I refuse for any negotiation for the price as i have already paid 100 % payments in advance. I raise the issue with flipcart with id in[protected] on 11th july 2019. On the 12th july i received email from flipchart that we are sorry to let you know that your order od[protected] for the below listed item has been cancelled as the seller ran out of stock soon after you had placed the order. The amount you have paid for the cancelled item will be refunded within 2 business days. We will notify you via email and sms when the refund is initiated by the seller. It is worth to mention that product was available for sell on the same price even after three to four days after confirmation of my order on 5th july 2019 on flipchart. Now my request is that i want same product on the same price at which i have placed order on 5th july 2019. Flipkart or seller cannot cancel my order by blocking my 100 % payments for more than seven days.

I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I thought the problem will be fixed in one or two days but till date it shows the same error message.

I am not able to login my account. My account is freezed and i had received the email from [protected]@flipkart.com stating that your purchase history trend shows that you might be a reseller that's why you won't be able to login. I had replied to that email giving my explanations that i had ordered mobiles for my friends and relatives and there is no such prior intimation given by them that if you will order more then your account will get blocked. Also i am a flipkart plus member. I asked cc about the bonus coins that flipkart credited me to avail free flipkart plus membership, they told me that customers who are having good purchase history are getting these bonus coins. My purchase history was good according to the flipkart, the day i got bonus coins, but they found flaw in my purchase history and they freezed my account. Isn't that ridiculous?
I just want to have the access of my account again so that i can access atleast the invoices of my orders.

My name - shubham kumar
Email id - [protected]@yahoo.com

I have created flipkart account two years back with a mobile number [protected].. A few months ago I lost my mobile phone and the number.

The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and I don't have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my Flipkart account.

Hi,

We are fed up with flikpart activities, they have moved our account o pending and this the 3rd time they did without informing us and I have told their team atleast to inform, which they aren't bother to do so.

Such a careless platform which is not seller centric at all. They don't have any visibility on how to showcase things to their sellers. We are very much affected with flipkart. That's why they are nowhere comparable with Amazon.

Irresponsible platform, i felt Paytm has a clear platform details rather this irritating platform.

I want my account back if not we are okay not selling on Flipkart such a base less platform

We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money

Registered email id :abraham.[protected]@gmail.com
Tracking id: abraham

Please respond and kindly note that I have already sent mails to [protected]@flipkart.com.no reply from their end. So I need to know the current situation.

Last time in thiis forum I have submitted another complaint in that they asked my email Id to track. I have provided the details above. Please don't try to excuse and last time after I updated my complaint with necessary information there was no reply

On 23th june my flipkart account hasbeen blocked by flipkart. My fault was.. I have ordered same mobile cover which i ordered 1year ago on flipkart. They said that the product which i ordered is not for my personal use. But this is not true.. And also i have payment due on flipkart paylater, without access to my flipkart account, how can i pay the due amount. Also flipkart is continuously harrassing me for payment, i told them kindly unblock my account, they didn't respond.

I couldn't login with flipkart. When I try to login and enter my details it shows 'set new password', when I enter any password it shows 'account already exist, enter password'.
If I try to sign in it shows 'account does not exist'.
When I try on forgot password it shows 'anable to process request, please retry'.
I am trying since two months but I couldn't login with flipkart account.

I have ordered vivo Z1 Pro from a sale on flipkart on 11 July 2019 . My order was successfully placed I even received shipping message but later in the evening I received a message that my order is cancelled by flashtech retail due to limited stock. Now my money is stuck and I cannot order a new phone due refund 7 days process.I want my money back.

One week back i placed an order in Flipkart, the product a mobile named Realme 3.After seven days o[censored]sage i faced some difficulties in using the device and i placed a return request, from that day onwards the problem begans. Intially i got a call from one of your representative and he explained things oke, and said that the Technician will be visiting to inspect the product. On the next day as he said like i waited upto evening 9, and no one came. That day itself i made an attempt to connect one of your representatives finally one responded and i explained the things that happened on that particular day, and he simply said to me that it is my mistake, i didnt respond to the call from the technician and the fact is i didnt even got a call from technician. Next day again i called and one of the representative again he gave me som e solution and today that is (11/07/2019) i got an anonymous call from some number, and he asked me things in Hindi and i said to him that i dont know hindi, just to continue the conversation in English, Suddenly he began to use that word " MATARCHOOD", such an annoying moment, ho can even a reputed organisation, like ypors can behave like this. Anyway i am attaching the audio details and also the corresponding number here.Do some actions against this, if i didnt find any actions regarding this, i will directly go to cyber cell.

I have bought a MI phone worth 13999 from Flipkart and it is a defective piece. I requested a replacement or refund within 2 days of delivery and they sent a technician for check the phone. The technician have given in written and signed that the handset is not working properly. But flipkart is not ready to replace or give a refund. Instead they are asking us to go to a Service Center and repair it. Please help. This is open fraud and cheating.

Respected sir,

I would like to inform you that i had purchased the asus 6z on date 2 july 2019 having price 31, 999 rs. I am having some techinal issue with this phone network problem, hanging issue, and also in camera on flip when switching the camera. So i want refund for the same, i am not satisfy with this product on this initial stage. If the refund is not possible then i would be purchased one plus 7 in against of this but i do not accept it the replacable unit of asus 6z. Kindly solve this issue.

Thanking you

Regards
Akshtra gupta
Contact no. [protected]

I ordered a book on three weeks ago the name of the book is rich dad poor dad and the order id is od[protected]
I have canceled the product and ordered the same product for second time every day it is getting delayed since 3weeks what ever i order on flipkart it is getting delayed every day i didn't even receive a single product from the order list this is a serious issue
I want to file complain against this

I received a dead item .Flipkart is not accepting return or replacement. The customer executives are behavesirresponsible .they are extent the complaint when the return policy end.around 2 months ago..i purchased the product from flipkart.i called them hundreds of time. And i wasted lot of my valuable time for this issue.

Dear Team,

Todday I got confirmation call from end and number is [protected] .

Your E - Kart executive name is Mr.RajKumar Soni and his employee code is 1049208 this kinds of information provided by your courier executive .

First a fall he is not from E - Kart, I am asking for Id he told me i don't have any ID card and he came in half pant i his language is aare and turre .again i am asking for can i take one photo for you he run away .During conversation he called up his senior Mr.Rajesh Kumar and his mobile number is[ [protected] ] .

Your executive directly rejected my phone is told me your mobile is in broken condition .

NOTE : PLEASE FIND BELOW SNAP SHOT AND VIDEO OF MY VIVO V3 PHONE AND U GUYS TELL ME WHERE IS BROKEN .

Order : od[protected]

I am really fed up and struggling to get my product delivered or the refund for the damaged and broken product i have received.

It has been more than a month since i have placed the order and it was damaged and broken on arrival. I informed flipkart about it immediately but no action has been taken except for false promises.

My return pickup has been canceled multiple times and yesterday one of your representatives called me and said "it can not be returned now and we can not do anything about it", when i lost my calm and asked her to make me talk to some senior executive she told me that she is raising the return request again and i need to wait for another week.

It is already a frustrating experience, summers have already passed in the process and i am feeling stuck and regretting my decision of buying products from flipkart.

I request you to kindly help me out and expedite the process of replacement or refund, whatever is possible.

I had ordered a mocha brown coloured infinix hot 7 pro mobile but i got pink colour infinix hot 7 pro mobile. I created a return request which got rejected so again i created a return request, so again i got pink rose gold mobile. I called flipkart customer care they created a refund request which got rejected. Now i have to live with pink colour mobile. My return is return id -[protected].

Hi there
This is dharambir singh ([protected])
Recently i have brought a mobile from flipkart and same not working from day one and i have raised the complain against it for couple of the times before however not yet getting any resolution at all
Well this is the worst ever service i received from flipkart
When technician has already visit and he has checked my mobile and has already confirm that mobile system has been corrupted and that's why mobile need to be replaced
So how long will you take for replacing the mobile
And now i received a text that you have once again aligned a technician for checking the hand set
I am not still getting why this taking this long
I brought this mobile to use in however i am wasting my time and money too

So please either get it return or refund my money asap

I have placed a order for grocery item and selected delivery timeslot from 9 am to 1 pm. But flip kart changed time slot to 8 pm to 11pm. I tried to resolved the issue by contacting on cutomer care number but got replied that we are having logistics related issue and can't change your time of delivery. You have to pick the order after 8 pm or you can cancel your order.

Order id: 0d[protected]