Flipkart Complaints & Reviews

Order id - od[protected]. Email [protected]@yahoo.com
Purchased buyback gaurantee exchange within buy back value for my poco phone
25 mar, 19 to 23 jun, 19 14, 700 (On same brand), 10, 500 (On other brands)
24 jun, 19 to 23 oct, 19 8, 400 (On any brand)
Expires on: 23 oct, 19
I purchased but not able to use due to no new poco phone launched till now. 14700 buyback gaurantee is useless if new poco phone launched. I purchased this phone due to buyback guarantee program.
Kindly extend date for buyback guarantee.

I have purchase marq washing machine in discount rate and old washing machine is exchange but delivery boy check old washing machine and decided to not receive he says he is not ok but he is not checked and not run machine so i says ok and i pay the exchange value he says you call customer care and he says me to. So i call and discuss the call center but he is gone and not delivered my product. Next days customer service representative says your machine is resend and receive the 22nd july. But today he says your order is cancell. But i am not cancell my order. So you give me a my product and help me.

I bought supermart items from flipkart dated -01/07/2019, my order no-od[protected] and transaction id-p1907012257563501264413, amt rupees 666/-00 i have pay online for this items, but i regret to say you your ekart people collect same amount in my home in my absentism, and iwill try to reach you customer care they did not resolve my issue till date. So, i humbly request to grivances officer please look my issue and resolve it asap.

My total purchases on flipkart paylater account is 1226/- for the current month of july, 2019.. But the billing amount is showing as 1316/-.. Contacted flipkart customer care and addressed the issue.. They accepted the mistake as a probable technical glitch and further informed that i'll have to pay the mentioned billing amount of 1316/- for the current month, and that the excess of 90/- will be adjusted on my next billing cycle..
On this, i asked that what if i don't purchase anything from flipkart in the near future, which is quite possible as per my choice is concerned.. To which the representative aakash told me that's the only solution..
I asked to transfer to any manager there.. He told that the manager would even tell me the same thing.. I insisted further to speak to someone senior.. He asked me to be put on hold, and i am still on hold since the past 39 minutes.. The call is still on..
I want my excess money of 90/- to be refunded on my current billing cycle..

My self rakesh singh and my flipkart login id - [protected] and am not able to login my flipkart account since last 4 days
Everytime i try it shows login unsuccessful, please retry in a minute.
Its happening since last 4 days after i have ordered some items and received them.in my flipkart wallet i have ₹3400 and i am a flipkart plus member and what u have done that without informing u people blocked my account and also taken my wallet money this is fraud. I will file case if wallet money not reverse in my accont.
Please resolve this issue as soon as possible because am not able to order also.
Email add - [protected]@gmail.com

Please note i have placed order in flipkart on 15th july 2019 for redmi note 6 pro mobile and the delivery date is 17t july 2019.

Still, i haven't received my order and there was no status updated in my flipkart account regarding reason for not delivering the order. I have called flipkart customer care number and raised complaint regarding this but still not received any response from them and also had lot of conversation via chatting but still there is no proper resolution.

Being flipkart such a big company loosing their image for such a silly reason. I need an action on this on priority basis.

Regards,
Sreedhar

Hi, myself arabinda from jorhat, assam. I have ordered vivo z1 pro mobile with exchange of my old vivo v5 mobile (Exchange offer) and today your salesman came to deliver the said mobile and examine my old mobile and he found the mobile ok except one spot shown in my phone. After that he said that he has unable to pick up my mobile and ask me to give the extra payment against the exchange of my mobile. I am refused to do that and give your valuable suggestion to resolve my issue.

We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money

Registered email id :abraham. [protected]@gmail.com
Tracking id: abraham

Please respond and kindly note that i have already sent mails to [protected]@flipkart.com. No reply from their end. So i need to know the current situation.

Last time in thiis forum i have submitted another complaint in that they asked my email id to track. I have provided the details above. Please don't try to excuse and last time after i updated my complaint with necessary information there was no reply.
I had a call from one of the executives from flipkart. He said that he will look into the issue and will revert back after max48 hours. Till now no update. Please reply with valid information, waiting for the response. He asked me about the current problem. I explained that the approved payments are not yet credited to my account. It's like 3 months.

I ordered a phone on 16 july where i got a 10% off on booking through credit card and also an exchange offer on my old phone. On delivery day the delivery personal that my old phone cannot be accepted as there was a problem with the screen. The problem was that there was a white light coming at one point on the screen but the display on the same point was alright as it showed everything clearly. I was disappointed there and told him to hold my order so i can arrange the cash for paying the difference as exchange offer is not applicable now. After 2 days of this incident i received a message that the phone will be delivered to me in 2-3 business days. And the next day it said order is cancelled. Now there is no 10% credit card off if i want to book it again. Please look into this matter and deliver the phone with the offer.

Name of the company - flipkart amount-22995/- product - watch (Armani) reg mobile no.- [protected] order id - in[protected] date of delivery - 15 july 2019 applied for return - 15 july 2019 (Night) i has ordered a product from the company but its size was big for his wrist he wanted to replace it so he applied on the website the same day but they blocked his account and saying that due to high returns the account is blocked but he hasn't returned that many times as company is saying he has returned but not many times just 3 to 4 times. And they can check that from his account. I wants the company to replace the product or refund the amount and unblock the account.

Flipkart is continiously harrasing me by computerized voice call for the non payment of my flipkart pay later bill of rs 210 whereas i tried to open my account for last 1 months which had been blocked by flipkart. Without opening the acount how can i pay?? I have contacted flipkart on their helpline no so many times but haven't got any kind of reply from their side! I have purchased so many things from flipkart. Now for 210 rs how can they harass the customers like this way?? Now flipkart is telling that they will go legal for 210rs! Is it a joke?? They blocked my account they aren't assisting me so how can i pay the amount without opening my id? Here are some proves which will show you that how i tried to get in touch with flipkart, you can clearly see how many times they promised to solve my problem by sending those mails below mentioned. But they never helped me out.

I brought an headset boat airdopes 411 on 08 jul 2019. And the one i bought was not working due to manufacturing issues so i have returned my new airdopes 411 due to some manufacturing defects (Which i have used it not more than twice). Nd it was a new piece nd the one i got after returning was an old one which someone has used for a long and the one i got was not cleaned well and the ear pieces have got ear wax and all in it. Nd the box was full of stains nd scratches. I brought it for around 2800rs and i need to return my piece with a new one. Hope u will return this piece with a new one.

Sir/madam,
I purchased nutri glow golden facial of 480 inr in flipcart on 4th july 2019 through net banking and cancelled the same item on same day due to some personal reason, but still i didn't get refund of 480 inr, iam herewith attaching my bank statement for ur kind reference, plz do the needful.

Regards and thanks
Raghavendra prasad rs

Hi flipkart,

From last 3 months status of the account is "the documents submitted are under process. It will take 10-12 days for verification to be completed". Nobody from flipkart team is looking to this or what? I mailed & sent feedback more than 4 times but nobody is responding.

If i did not receive any response for this mail also then i'll take help of consumer court.
Below are my affiliate account details:
Registered email id: [protected]@gmail.com
Tracking id: shivanand12

I ordered two honor 9n costing 3020₹ got confirmation message also, and a confirmation tweet from flipkart itself stating that order is approved by seller and will be delivered on 22 july 2019, but next day they cancelled my order stating that product was out of stock,
If product was out of stock how can i get the order confirmation, and how come seller approved the same,
I want my order flipkart is saying that they don't have to do anything with the seller, order was cancelled by seller so they cannot do anything, if this is the way what would happen to our money if seller denies to give customers money back. Flipkart is cheating on customer

Sir,
I have paid amount rs. 13661 on 18.07.19 around 1 p. M through ref no. [protected]igagpqqjn9 to flipcart from sbi online banking for purchase of-1. Blackberry evolve mobile set; 2. Acm flip cover for blackberry evolve; 3. S-softline tempered glass guard. But the products are not showing in my flipcart order list and when called to flipcart helpline no. They responded for no order placed. My registered mobile no. On flipcart is [protected] and my mail id is suryaprakash. [protected]@gmail.com. Please help

I am a new customer of flipkart. I ordered a fitness band recently which was dead on arrival and was malfunctioning on placing a replacement of my order. Almost after a week or more on checking my account i got to know that the replacement of my order has been cancelled. I wasn't informed about this particular event and on contacting the customer service i was told to go to the service centre of my product due to the technical problem created by seller.
Customer service was telling me to work rather than the seller, even though i didn't had an direct involvement in this problem.
I still ask for my refund or replacement of my order soon with ease.

Hello i m kshitij. I have listed a grey stephen-16 force 10 shoes but it's not in stock since last 1 year kindly update your stock of the shoes that i want i m still waiting for the shoes to be in stock
I wanted that shoes since last year but my parents told me that they will gift that shoes on my birthday but shoes were out of stock before my birthday arrives so it's a request that please update the status of that shoes i can more i[censored] want but please make the shoes available for buying
Thanking u
Yours truly
Kshitij

I ordered realme c2 after use i face some problem like hanging and heating i request to replace but they don't help me only waste my time and cut the call without resolve my problem and behavior was very bad of flipkart coustumer care i never buy again anything from flipkart and mr. Neel kumar supervisor of flipkart coustumer care was very bad behavior

I had order an phone (Asus zenefone max pro m2) and i got it with an defect that is it is not detecting the network from sim. I place an replacement then few days after it rejected, i again place an replacement and it is also rejected, it happen again in three times, in the forth time a tecnician visit the phone an his does the reset option (Which i has done before and after reseting it will be okay for a few hours (1 or 2) then again it will be the same) and it shows the network and he leaves and after some times it ha shows the same defect again, then i called the customer care and tell them about it and they said that, as the tecnician is visited one more return is not possiable so you should go to asus service center and repair it on my own, and very sad that feeling exhausted that i have buyed a product and has a defect in it and then i should repair it my self with my cash, its not fair. It hopes that by recieving this some action will be then regard on this and hopes to get an replacemnet or refund or atleast some justice....