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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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C
cyclops17
from Kolkata, West Bengal
Aug 9, 2019
Resolved
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Resolved

Address: Howrah, West Bengal

My flipkart email id:- [protected]@icloud.com
Phone number:- [protected]
Hello,
I'm facing a strange issue with flipkart pay later option.
On 8th august i ordered 5 items using 'pay-later payment method' but later found they are available cheaper elsewhere so i instantly cancelled the orders on that day within 5-6 minutes.
Everything went smooth all order's refund was successful to pay later but due to some glitch or something the transactions started appearing on my pay later's unbilled amount at middle of the night and next day.

Please remove the bugged transactions (Worth rs. 1020) from the pay later statement as soon as possible.

Thank you.

Below i'm copy-pasting the messages on orders.

Completed
Refund id:
[protected]Order id - od[protected]
₹202.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
₹202.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
₹202.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
₹207.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
)
₹207.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.
Aug 9, 2019
Complaint marked as Resolved 
The issue has been resolved before FK's intervention.
Flipkart customer support has been notified about the posted complaint.
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    F
    FREE HD MOVIE DOWNLOADS
    from Surat, Gujarat
    Aug 9, 2019
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    Hello associates,

    Do you got any payout from flipkart?

    No right?

    I have completed my threshold limit which is 5000. But they are not paying me.
    &
    They have not even updated their new ro feature on their website why? How its been calculated? Etc. Etc.

    Guys do you even know that even completing threshold limit which is 5000.

    For eg. Your approved payments is 5500.

    Your actual earning are not 5500 in this they use to calculate their ro formula (This calulation formula is not their on flipkart website that how its been calculated)

    So i mailed them regarding my payout. That i have already crossed my threshold limit my approved payment is 5822. Why you not processing my payments?

    They replied"hi,

    Thanks for writing to us.

    Your actual earnings after ro calculation is inr 1875.799

    ​payment will be initiated once you cross the threshold limit as per ro assigned to you.

    Regards,

    Flipkart affiliate team"

    So what the heck is this? My approved payments is 5822 but my actual earnings is 1875.799??? Why?

    This is big scam. Please help me out. I will never ever going to promote any flipkart products!
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 10, 2019
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
    Hope to hear from you soon.
    Aug 15, 2019
    Updated by FREE HD MOVIE DOWNLOADS
    i cant see your customer care number please help its showing me [protected]
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      V
      Vedprakash Thathera
      from Vasai-Virar, Maharashtra
      Aug 9, 2019
      Resolved
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      Resolved

      Address: KHOPWADI,BEHIND MAAHALAXMI TEMPLE DHOVLI VASAI,W, Thane, Maharashtra, 401201

      Order id - od[protected]

      Again block this account i don't know why doing this already compliant for this order id account

      1st of all i am not a reseller
      All product purchase for personal use

      Also i am flipkart plus member
      Also flipkart pay latter activated
      So why ur block my account

      I am not cancelled order is your system automatically cancelled order

      Pls active my account on urgently basic asap

      Thanks & regards
      Vedprakash thathera
      Call on [protected]
      Sep 12, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 10, 2019
      Flipkart Customer Care's response
      Hi Vedprakash, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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        V
        vijaykrish80
        Aug 9, 2019
        Resolved
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        Resolved

        Flipkart cancelled my orders after shipping.
        When i asked, they told me that due to price error it was cancelled by seller.
        Flipkart doing these type of cheap tricks on consumers.
        Please take action on these sites and sellers like retailnet for playing with customer feelings

        Im attaching my order trackings
        Look into that
        And take action on flipkart and their courier ekart too
        Sep 12, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 10, 2019
        Flipkart Customer Care's response
        Hi Rama,
        We're sorry about the cancellation of your order OD[protected]. We were trying to sort this out with the courier service provider. However, we see that the order was canceled by the seller. This is not something which we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding
        May 09, 2022
        Updated by vijaykrish80
        Fake Resolved message
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          A
          Abdul Yabish
          from Delhi, Delhi
          Aug 9, 2019
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          Address: Lake road near marwari collage opposite chatta mashjid

          Sir/mam
          I abdul yabish a costumer of your company want to say that my parcel was to delivered today but becoz of delivery boy he didnt call me and says through message that i was unable to reach you. My order id is od[protected]
          This is not my first time. It was my thirs time.
          Please say him to service properly.
          His number is [protected]
          Thanks
          Flipkart customer support has been notified about the posted complaint.
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            S
            Suraj6284
            from Delhi, Delhi
            Aug 9, 2019
            Resolved
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            Resolved

            Address: Shastri nagar, Giridih, Jharkhand, 815301

            Sir i have booked realme 3i phone in exchanging moto c plus. When delivery boy comes for deliver the phone and he checked the phone and said that is phone is damaged but i see that and that was not a defect that was small types of scratch and he didn't deliver the phone and getted back. So plz solve this problem. Phone is all okay. As soon as u resolve it.
            +1 videos
            Sep 11, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 10, 2019
            Flipkart Customer Care's response
            Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
            Hope to hear from you soon.
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              V
              Vedprakash Thathera
              from Vasai-Virar, Maharashtra
              Aug 9, 2019
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              Address: KHOPWADI,BEHIND MAAHALAXMI TEMPLE DHOVLI VASAI,W, Thane, Maharashtra, 401201

              Continues more than 10 times cancel order from saller n flipkart say its u cancel ur order
              N they will block my account since 6 month about still not activate my account
              I have a also flipkart pay latter n pay also late charges because of i cant login my account with in the date of payment
              So please activate my account asap
              Thanks & regards
              Vedprakash thathera
              [protected]
              Flipkart customer support has been notified about the posted complaint.
              Aug 09, 2019
              Updated by Vedprakash Thathera
              OD[protected]
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                A
                anushmita das nush
                from Mumbai, Maharashtra
                Aug 9, 2019
                Resolved
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                Resolved

                Address: 5, Chilarai Nagar, 781032

                Well my flipkart account has been blocked and i am a plus member of the account, at first they said that the account has been technically blocked due to high returns. I bought some product through flipkart pay later service and wanted to return few products due to size issues, but as the account has been blocked my i cant return the product and now i am getting calls from flipkart that i have to pay the flipjart pay later amount, even i accepted and tried to pay but as the account is blocked i am not even able to pay the amount as well. I need my account back as i am a plus member and i dont want to pay the late fee due to their fault
                Sep 12, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 09, 2019
                Flipkart Customer Care's response
                Hi Anushmita,

                Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share the account details in order to assist you further.

                Hope to hear from you soon.
                Verified Support
                Aug 09, 2019
                Flipkart Customer Care's response
                Hi Anushmita,

                Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share the registered email ID or contact number in order to assist you further.

                Hope to hear from you soon.
                I tried to login to my account but
                its not getting logged in. When i had a conversation with the customer service they mentioned that my account has been technically blocked .
                My account is in the name of Anushmita Das
                Email - [protected]@gmail.com
                Phone no - [protected]
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                  C
                  Chandan Arora 30
                  from Noida, Uttar Pradesh
                  Aug 8, 2019
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  I had placed an order on the 27th or 29th jul and was promised for the delivery by 1st aug 2019. I made a prepaid payment of inr 1400 and since then i am. Getting message that order will get delivered by next day and each day it continues and now it says it will be done by 13th aug. I have called their help desk and spoke to their floor supervisor prateek and today also spoke to amir however they are not able to process the refund or provide the order. I need the refund of my amount asap. Kindly check flipkart order id is od[protected] and attached is the screenshot for the message for the reference.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 10, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    resolve please
                    from Bengaluru, Karnataka
                    Aug 8, 2019
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    I had placed an order with Flipkart on 1st Aug 2019 and made payment via Phonepe app amount got debited from my account wheras order was not placed in Flipkart.Upon contacting Flipkart they started putting blame on Phone pe and my bank stating that the transaction was not successful from their end and hence seller has not received the amount.I contacted Phone pe and HDFC customer care and got confirmation from both parties that the amount was debited from my account.Everyday for a week i called Flipkart customer care 4-5 times and they told me they'll get back to me with a resolution by 7th August 2019, its 8th August 2019 today and i haven't received an update from them yet, upon contacting Flipkart customer care they asked me to wait for 3 more days.They are not doing anything and not taking up any responsibility.I am completely stressed and frustrated due to this.

                    Amount Deducted - Rs 997
                    Date of Incident - 1st August 2019
                    I request for refund of 997
                    Sep 16, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Aug 08, 2019
                    Updated by resolve please
                    Order id is OD[protected]
                    Verified Support
                    Aug 15, 2019
                    Flipkart Customer Care's response
                    Hi,

                    Thanks for getting in touch.

                    We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].

                    Hope to hear from you soon.
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                      D
                      Divya Gurram
                      from Chennai, Tamil Nadu
                      Aug 8, 2019
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                      Cannot play flipkart guess what game. Not sure about the reasons though. Seeing some error mesage after pressing play now stating that "we encourage fair play in line with our fair terms and conditions". I did not play against terms or conditions which have read and dont find any clue in there that might have blocked me from using it. I have called customer support multiple times. They are saying that nobody has reported any issue so they cannot take any action. I have been suggested to the following -

                      1. unistall and reinstall the app - which is of no use.

                      2. Wait for 24 or 48 hrs before you try - tried it from feb as I have been facing this issue from February.

                      I have been told by customers support that there is no person in particular to overlook these issues.

                      Would like your help with this.

                      Userid - divyagurram.[protected]@gmail.com
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 10, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Aug 10, 2019
                      Updated by Divya Gurram
                      I have received call from Flipkart Customer care. I have been told that cause for the issue I am facing is, the game has been played from the same device using different accounts(the accounts belong to my family members as they wanted to try the game).

                      This reason cannot be acceptable because they never mentioned it in the rules. I dont understand how they can accept orders in the similar situation but the game cannot be played from different accounts. Also, if I had know that this might lead to the current situation, I would have avoided it.

                      The Flipkart executive who call me, at first he mentioned that there might be a possibility to unblock in future, but he cannot say when. Later he said it cannot be unblocked. When I have asked for a clarification, he said it can be done, but there are no chances of knowing. Because that's something done by system. When I have asked if it might take a year or two? He said, "Yeah, you can be unblocked in a year or two or three" and I dont think they provided a solution for the problem. They made a few predictions about the possibilities in future and informed me.

                      Issue not resolved
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                        C
                        CSYOGENDRAYadav
                        from Mumbai, Maharashtra
                        Aug 8, 2019
                        Resolved
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                        Resolved

                        Dear Sir,
                        I am not satisfied from your service. As I ordered one phone and expected delivery show on 7th August as attached herewith for your reference. and today is 8th August..I this not good for customer. Due to receiving this phone, I postponed further plan to go out side Delhi..

                        I am going to take legal action for this. This is misguiding for customers..

                        I request to you kindly take it in to consideration..

                        Thanking you

                        Best Regards
                        Yogendra Yadav
                        (CS, LLB, M.Com)
                        Sep 13, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          U
                          umeshiit2008
                          from New Delhi, Delhi
                          Aug 8, 2019
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110086

                          I have purchased a nike black slides with order number OD[protected] on 4th August.
                          I got wrong product, received puma red colour slippers . so I raised a return request for refund and drop a mail to Flipkart customer care .
                          First they accepted my return request but at night i got another mail in which they told that your order is cancelled and blocked my account.

                          This is the way they are doing fraud with customers. Instead of giving proper resolution they blocked my account.

                          I request you that plz look in this matter and give me satisfactory resolution .
                          Sep 11, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 10, 2019
                          Flipkart Customer Care's response
                          Hi Umesh, We'd like to let you know that your recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                            Y
                            yeah_who007
                            from Delhi, Delhi
                            Aug 8, 2019
                            Resolved
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                            Resolved

                            About a month ago, I realised I was unable to login to my Flipkart account.
                            I thought it was a temporary issue, but after 2 weeks, I finally contacted customer care. In reply, I got an automated mail saying that my last order got cancelled due to irregularities in payment method.
                            Firstly, I have no idea what you mean by "irregular". I have always done prepaid payment via debit card, so I have no idea how that can be termed as irregular payment method.
                            Secondly, even if that was the case, my issue is with my account login.
                            Thirdly, if these two incidents are related, then Flipkart doesn't even feel it is necessary to inform the customer that they will block your account if they feel there is some "irregularity" in your activities.

                            I was a Flipkart Plus member, and now I cannot login nor use my accrued coins/reward points/gift cards. My wishlist & order history etc. are all inaccessible now.

                            This is highly unexpected, unethical and disturbing action by Flipkart.
                            Kindly resolve soon.
                            Sep 10, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2019
                            Flipkart Customer Care's response
                            Hi, We'd like to let you know that your recent order (OD[protected] has been canceled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account.
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                              M
                              mudgilkamal
                              from Mumbai, Maharashtra
                              Aug 8, 2019
                              Resolved
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                              Resolved

                              Address: 86/13 Hanuman Colony , Rohtak, gali no 3, Rohtak, Haryana, 124001
                              Website: flipkart

                              Registered mobile on flipkart - [protected]
                              Registered email on flipkart - [protected]@gmail.com
                              Flipkart has closed my account (I was a plus member of flipkart) saying an unusually high number of returns and now they have even stopped replying me through email and social media platforms i need my account back as it had my flipkart coins for which a lot of money has been spent and also for the plus membership i need my account back ask the higher authorities to call me regarding this issue or provide me the contact number or direct email address to someone.
                              Sep 12, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 09, 2019
                              Flipkart Customer Care's response
                              Hi,
                              We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                                S
                                Swaman
                                from Mumbai, Maharashtra
                                Aug 8, 2019
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                                Dear sir,
                                I have ordered a rakhi set for my brother as rakshabandhan is approaching. But the product my brother received is completely different from the one i have ordered.
                                So kindly look after this matter and replace the product with the one i have ordered. Order id is od[protected]. Please resolve this problem before rakshabandhan.
                                Waiting for your response.
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 09, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Aug 13, 2019
                                Updated by Swaman
                                My brother has received the replacement but this time also the problem is same ie. Different product.
                                Will never buy rakhi next time from this company.

                                The product received was completely different from the one ordered.

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                                  V
                                  Vedprakash Thathera
                                  from Vasai-Virar, Maharashtra
                                  Aug 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Near Vasai bus depo next to mahalakshmi temple khopwadi vasai west, Thane, Maharashtra, 401201

                                  1st of all i am not a Reseller
                                  All product purchase for personal use

                                  Also i am flipkart plus member
                                  Also flipkart pay latter Activated
                                  So why ur block my account

                                  I am not cancelled order is your system automatically cancelled order

                                  Pls active my account on urgently basic asap

                                  Thanks & Regards
                                  Vedprakash Thathera
                                  Aug 9, 2019
                                  Complaint marked as Resolved 
                                  Solve this case with in 7 hrs good work Thanks for solving this case
                                  Flipkart customer support has been notified about the posted complaint.
                                  Aug 08, 2019
                                  Updated by Vedprakash Thathera
                                  Call me on Alternative mobile
                                  [protected]
                                  Aug 09, 2019
                                  Updated by Vedprakash Thathera
                                  Again Block account & i don't know why they will do this pls activate my account asap
                                  Same order ID number on photo
                                  Verified Support
                                  Aug 10, 2019
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share the account details or get in touch with our customer support number[protected].
                                  Hope to hear from you soon.
                                  Aug 10, 2019
                                  Updated by Vedprakash Thathera
                                  I am already shared my order id
                                  Register mobile number is
                                  [protected]
                                  Mail id
                                  [protected]@gmail.com

                                  Pls call me on [protected]
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                                    I
                                    iiit nzd
                                    from Mumbai, Maharashtra
                                    Aug 8, 2019
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                                    Address: 5-62-12/2, 6/19, Brodipet, Guntur, Opp. SBI ATM, Guntur, Andhra Pradesh, 522002

                                    Hi
                                    My name is K.L.K.Reddy with Order no : OD[protected] . This order was not delivered to me till 7 p.m and Ekart person was misleading flipkart with supplying fake information that attempted delivery but no response. Kindly initiate severe action against ekart and as well as Flipkart product delivery dept. There is no complaints cell of flipkart but when we dial your toll free number and when flipkart interactive system says Flipkart executive will call back iam getting the following message for the ladt three or four days.
                                    "
                                    Hi,
                                    We've been trying to get in touch with you as requested but we haven't been able to do so yet.
                                    We'll call you again by 08 Aug, 07:30 PM to help you with your concern.
                                    Please be available for a speedy resolution.
                                    "
                                    Please respond immediately otherwise i will be complaining to Consumer forum court.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      S
                                      Sushmita Bhar
                                      from Kolkata, West Bengal
                                      Aug 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: 712201

                                      I am a plus member in flipkart. I am also use pay later facility for every month & pay the bill of it within proper time. Other months, i received only mail & sms from flipkart for reminder to pay of pay later bill. It's good. But this month, i get call from flipkart every day for pay later payment repeatedly. It is too disturbing. Although i am also got call for pay later due payment, when i have already pay. Please don't call me.
                                      Sep 15, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 09, 2019
                                      Flipkart Customer Care's response
                                      Hi,
                                      Thanks for getting in touch.
                                      We are sorry to inform you that we are unable to find your account details. Request you to share the contact details or get in touch with our customer support number[protected].
                                      You can also check your order status here: http://fkrt.it/bqWLi~NN
                                      Hope to hear from you soon.
                                      I purchased Godrej black natural heir dye from Flipkart on 3rd August 2019.
                                      MRP of product is Rs.144/- whereas he charged Rs.180/- plus postage. Please get me refund of Rs.36/-
                                      Thanks & Regards.
                                      Amar Nath Arora
                                      [protected]
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                                        Vinayak Sakpal
                                        from Surat, Gujarat
                                        Aug 8, 2019
                                        Resolved
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                                        Resolved

                                        Address: NEAR JAY COACH GOREGAON 260, GURU GOVIND SING IND. ESTATE, India Mumbai - 400063, Maharashtra, 400063

                                        Dear sir,
                                        I order to honor 7 s mobile worth rate 5499. I receive parcel but my microphone is not working and hanging problem i m trouble. Your service bad other companies. 21 jun. Refund but today 49 days delay your process. Now my last request to u refund or replacement mobile. I m only 10 augest. Wait and then i comment in police and dist. Consumer court.

                                        Regard
                                        Vinayak
                                        Sep 20, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 09, 2019
                                        Flipkart Customer Care's response
                                        we will revert on it.
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