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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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W
waseemhmd9
from Noida, Uttar Pradesh
Jul 24, 2019
Resolved
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Resolved

Address: New Delhi, Delhi, 110005

Dear sir/madam,

I am wasim khan, placed an order to purchase smartphone through your online portal with order number - od[protected] redmi note 7s (Ruby red, 64 gb) ordered on thursday 18th july 2019 and approved on friday 19th july 2019 packed on friday 19th july 2019 shipped friday 19th july 2019 delivery expected by mon, 22nd july 2019 shipment yet to be delivered.

I am really sorry to write to you on 24th july 2019 at 17.40 pm my shipment number fmpp[protected] is not delivered yet.

So i request you to look into the matter and do the needful as soon as possible.

Thanking you...

Yours faithfully,
Wasim khan
+91 [protected]
Aug 31, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jul 24, 2019
Updated by waseemhmd9
Complaint about Smartphone

Dear Sir/Madam,

I am Wasim Khan, placed an order to purchase smartphone through your online portal with order number - OD[protected] Redmi Note 7S (Ruby Red, 64 GB) Ordered on Thursday 18th July 2019 and Approved on Friday 19th July 2019 Packed on Friday 19th July 2019 Shipped Friday 19th July 2019 Delivery >> Expected by Mon, 22nd July 2019 Shipment yet to be delivered.

I am really sorry to write to you on 24th july 2019 at 17.40 pm my shipment number FMPP[protected] is not delivered yet.

So I request you to look into the matter and do the needful as soon as possible.

Thanking you...

Yours faithfully,
Wasim Khan
+91 [protected]
Verified Support
Jul 25, 2019
Flipkart Customer Care's response
Hi Wasim, ​​​​​​​​​​​​​​​​​​​
We are sorry to let you know that your order for Redmi Note 7S (Ruby Red, 64 GB) has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, the seller has refunded the amount of 10865 on 25 Jul 19 and will be reflected in your credit card by 02 Aug 19. Hence, we are closing the complaint from our end. Your kind understanding is appreciated.
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    J
    Jãtîñ Kåûshìk
    from Mumbai, Maharashtra
    Jul 24, 2019
    Resolved
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    Resolved

    Address: 127032

    Hi i want to inform flipkart is lawyer because they do not provide a complete satisfaction and beacuse some day ago flipkart deactivated my flipkart account and it's cause i have loss of some money in my flipkart wallet (Gfit card value 599 is left) but do not provide my refund or my gift card card amount i am not satisfied so i want to please help me
    Aug 28, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2019
    Flipkart Customer Care's response
    Hi,
    Thanks for getting in touch.
    We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
    Hope to hear from you soon.
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      A
      Ammar shah
      from Noida, Uttar Pradesh
      Jul 24, 2019
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      I been trying to login my account from last week but this error coming again and again. I tried calling customer care they replied me that you have more number of canceled orders.. But my answer for this is i haven't canceled any order 75% or more are canceled by flipkart only without reason and now they have blocked my access to account.. I have money stored in flipkart gift card.. They are not responding to send me my money back or delink my gift card from account... I have order mobile recently i want my access to account for generating invoice if required in further.. I have raised this issue from all sides to flipkart but they aren't responding well they just want to steal the money.. They are forwarding same mails and messages again and again..
      My email registered to flipkart account is [protected]@gmail.com
      Please help me to get my money and account access.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 25, 2019
      Flipkart Customer Care's response
      Hi,
      We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
      Jul 25, 2019
      Updated by Ammar shah
      This is not the valid reason.. And all my orders are for me and my family only don't give fake reasons to steal customers money.. For proof come to my home i will show you all orders placed are with me only.
      Jul 26, 2019
      Updated by Ammar shah
      Resolve my problem ###..
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        V
        Venkat Skm Waran
        from Delhi, Delhi
        Jul 24, 2019
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        I have ordered the phone back cover on Flipkart a few weeks ago . It is not suited for my phone So I had returned the product and they informed me to return that. They message me as

        Refund Processed: The refund of Rs. 289.0 for your order OD[protected] is successfully transferred to your card and it will be credited by Jul 22, 2019.
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          V
          Venkat Skm Waran
          from Delhi, Delhi
          Jul 24, 2019
          Resolved
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          Resolved

          I have ordered the phone back cover on flipkart a few weeks ago. It is not suited for my phone so i had returned the product and they informed me that that are refunding money on july 22. But they are not. They message me as.

          Refund processed: the refund of rs. 289.0 for your order od[protected] is successfully transferred to your card and it will be credited by jul 22, 2019.
          Aug 30, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2019
          Flipkart Customer Care's response
          Hi Venkat,

          We the seller has confirmed that the refund has been completed on 12 Jul 19 and should be reflecting in your account by now. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction of your debit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number: {[protected]} in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.

          Hope this helps.
          Verified Support
          Jul 24, 2019
          Flipkart Customer Care's response
          Hi Venkat,

          We would like to let you know that the seller has confirmed that the refund has been completed on 12 Jul 19 and should be reflecting in your account by now. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction of your debit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number: {[protected]} in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.

          Hope this helps.
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            A
            Agarwalkumarmanoj
            from Mumbai, Maharashtra
            Jul 24, 2019
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            Address: New Delhi, Delhi, 110087

            Today I ordered a mobile honor 9n MRP: 8999. Its offer price was Rs 1500. The order had been placed and I had received confirmation sms notification regarding the same. But at 4.00 pm the order got automatically cancelled with no proper explanation what so ever. They also promised to give compensation against the following and now they refused. This should be purely considered as Breach of Contract ! Thanks and Regards Manoj Kumar Agarwal Contact: [protected]@gmail.com
            Flipkart customer support has been notified about the posted complaint.
            Jul 24, 2019
            Updated by Agarwalkumarmanoj
            I ordered a mobile honor 9n MRP: 8999 on 19 july 2019 Its offer price was Rs 1500. The order had been placed and I had received confirmation sms notification regarding the same. But at 4.00 pm the order got automatically cancelled with no proper explanation what so ever. They also promised to give compensation against the following and now they refused. This should be purely considered as Breach of Contract ! Thanks and Regards Manoj Kumar Agarwal Contact: [protected]@gmail.com
            Verified Support
            Jul 25, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Jul 25, 2019
            Updated by Agarwalkumarmanoj
            How much time flipkart will take to resolve my issue now again asking to wait till 28th july
            Jul 27, 2019
            Updated by Agarwalkumarmanoj
            Flipkart is refusing for solution ... i need my solution
            Jul 27, 2019
            Updated by Agarwalkumarmanoj
            First i rcv an email that they will resolve till 28 july and today i recieved that they will not do anything
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              S
              subasris
              from Mumbai, Maharashtra
              Jul 24, 2019
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              Address: namakkal, 637405
              Website: www.flipkart.com

              I ordered a redmi note 7 via debit card payment which i cancelled on the next 3day sat, 15th june because order is too late delivery so cancelled order

              The order no is od[protected]

              They said refund was initiated and provided a bank transaction id no which was of no use when i asked bank about it. They promised refund within 3rd july, the refund amount was not received in my bank. They asked me to contact bank and i did. The bank said they didn't receive any payment and asked me to complain via flipkart and seller.

              I again complained but flipkart keeps saying that we initiated your refund. However flipkart isn't providing any bank references no or legal bank statement to as proof from seller and no money is payed to my account.

              Kindly take my complaint against this and refund my money via flipkart.
              They have updated in my order page that refund completed but no refund is received in my account.

              Flipkart again took complaint and expanded the date by saying the issue will be resolved by 6th july. I don't trust them anymore as they keep delaying and ignoring my issue. I want to get my refund asap.

              Kindly take legal action against them.

              Regards
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 25, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Jul 30, 2019
              Updated by subasris
              Please call for Tamil department

              Aug 04, 2019
              Updated by subasris
              As per your reply, I visited my bank branch, "the bank grivance department told me there's no any transaction to your account regarding your request, and no any pending or holding money to your account so contact your sender(seller) again to send. We cannot find out any transaction using to your transaction reference number, we can check only using UTR number so ask UTR number from your sender". Now what should I do. Two months passed still am not getting my amount back. What's is the real procedure to get back. I am from Tamilnadu but the Flipkart Tamil customer care didn't provide right solution, they told again and again what he said beginning. Please help me to get back and give right solution for this issue.
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                S
                Sivac12345
                from Mohali, Punjab
                Jul 24, 2019
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700091

                We have received a certificate along with scratch and win coupon contains 11 lakhs ruppes prize money from flikart online shopping pvt ltd. 9th floor, sector - v, rdb building, salt lake - 700 091, kolkata, w. B.
                Help line no. [protected]. I just called their watsapp no.[protected] (Which i recd from https://flipkartluckydraws.in) to confirm the prize and i was advised to pay 25000 rs for their processing charges. He has given me one account no with axis bank (A/c-[protected], ifsc code, utib0003616 account holder
                Name, flipkart private limited
                Bank name axis bank)
                I would like to know the genuine this prize.
                Aug 24, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 24, 2019
                Flipkart Customer Care's response
                Hi Sivac,

                We would like to let you know that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too.

                Hence, closing the complaint from our end.
                Dear, i have ordered a mobile phone from flipkart during flipkart Sale & paid Sale price, flipkart confirm my order but after 6 hours of my order they send me ans mail that your order has been cancelled by seller. Flipkart making fool us by the name of sales
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                  C
                  Chatterjee Arin
                  from Kolkata, West Bengal
                  Jul 24, 2019
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                  Address: 75 RAJENDRA AVENUE, 712258

                  Ref. : od[protected]
                  Purchase the set on 24.06.2019. Replacement request raised on 05.07.2019 due to hanging issue. Techinician visited 3 times. Technician last visited on 18.07.2019. Report is attached for your reference. Till date the matter has not been solved. I request you to kindly replace the set or refund the money at the earliest.
                  Flipkart customer support has been notified about the posted complaint.
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                    J
                    Jassie Mullaveeden
                    from Delhi, Delhi
                    Jul 24, 2019
                    Resolved
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                    Resolved

                    Dear sir,

                    I ordered redmi k20 pro smart phone through flipkart order #od[protected]. I waited around one week for this item, i got message that i will get item on sunday (21.07.2019), then its showing delivery on monday. Tuesday i tracked the status (Ekart logistics - fmpc[protected]) its showing my order is cancelled without any notice. I am very disappointed, my time also gone, its an flagship item also flash sale, i couldn't book the mobile again. I need the item today or i need compensation. Please do the needful.
                    Thanks

                    Jasarudheen. M. V
                    [protected]
                    Aug 30, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 24, 2019
                    Flipkart Customer Care's response
                    Hi Jassie,

                    We are sorry to let you know that your order (OD[protected] has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
                    But the item redmi k20 pro which i ordered not available for sale, what i will do?
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                      N
                      Nurshid Karuthedath
                      from Paravur, Kerala
                      Jul 24, 2019
                      Resolved
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                      Resolved

                      Address: Karuthedath house ,pookkottur (p.o),aravankara, Malappuram, Kerala
                      Website: Flipkart

                      I want u. S. Polo assn troy corporate casual sneaker, but it is out of stock. It’s been out of stock for many days. I had notified it.
                      It is tan brown ankle length shoe which cost 4999 rs.in offer about 2400 is shown in flipkart. It is out of stock product, i forgetted to put the product in the cart., but i put it in the wishlist.
                      Tancolour, size9
                      Aug 31, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 24, 2019
                      Flipkart Customer Care's response
                      Hi Nurshid,

                      Thanks for getting in touch.

                      We regret to inform you that we are unable to find your account or order details. Request you to share the order details or get in touch with our customer support number[protected].

                      Hope to hear from you soon.
                      Verified Support
                      Jul 24, 2019
                      Flipkart Customer Care's response
                      Hi Nurshid,

                      Thanks for the feedback. We will surely share this to the concerned team.
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                        H
                        Hardik Thakor 2
                        from Rajkot, Gujarat
                        Jul 24, 2019
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                        Address: 16, Chimanlal Park, Nr. Cadila Bridge, Ghodasar., 380050

                        Hi team,

                        I purchased a marq by flipkart 1 ton 3 star split ac - white on 03-jun-19 through order id od[protected] trusting flipkart and made a worse decision of my life. This got delivered on 07-jun-19 and 12-jun-2019 it got installed through jeeves as recommended and arranged by flipkart. Jeeves send a person (Raju bhai) to install an ac who has never installed an ac in his life. Secondly, he was without the tools and i have to provide him with some of the tools. Thirdly he was clueless of the wiring and was asking me to help. He took 4 and half hours to install the ac. Now i have a problem with the quality of installation done. The pipes are not bent correctly and instead of tools he was using his hands for this, both the pipes are not aligned with the wall and the ac and are not properly aligned. The ac is not fit correctly on the wall stand and there is an inch gap between wall and ac. The pipes are not beneath the ac rather they are coming out. He said this is done like this only. Now after he went i kept the ac working for 2 to 3 days and find out that the water instead of going through the drain pipe is coming out from all places in the ac onto my wall and also drain from the compressor.

                        This is a truly a frustrating experience for me and i want a resolution asap. This reflects on the marq brand and i will surely take it on every social platform if this is not taken care i [censored] urgently by an experienced engineer who knows about ac rather than a person from jeeves who not know an ac and came to install it.

                        Looking for urgent intervention, resolution, and action against the person responsible.

                        Thanks,

                        Hardik thakor.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 25, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Aug 20, 2019
                        Updated by Hardik Thakor 2
                        Hello,

                        Again still not working my AC.

                        Around 15 days ago technician came to my home solved my AC gas leakage issues after that yesterday suddenly my AC stopped working so please solve my issues ASAP.
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                          N
                          Nayeem Bhati
                          from Phagwara, Punjab
                          Jul 24, 2019
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                          Address: BH-6, Kapurthala, Punjab, 144411

                          I bought a mobile on 13 july 2019 from flipcart and seller name is truecomretail. After receiving mobile there are some issues in mobile :-
                          1. Overheating
                          2. Finger scanner not working properly etc.
                          I put return request three times, all time my request had been cancle without any genuine reason and i called many times to flipcart customer care but no worth of calling and time, no proper resolution. Today is the last date of return policy and i again put request for return today.
                          When i put request 3rd time then i received senior team call, they verified problem and after that technician visit for my mobile is also done. Technicial checked my mobile, the issues which i mention was genuine it is said by technician and gives fake news to company and they cancle my request. I am facing lot of problem from last 10 days. So please it is request to you to help me and return/refund of my product.
                          Regards
                          Nayeem
                          [protected]
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2019
                          Flipkart Customer Care's response
                          Hi Nayeem,

                          We're sorry to hear that you're facing issues with your Samsung Galaxy A50 (White, 64 GB).

                          We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.

                          Your kind understanding is appreciated.
                          Jul 25, 2019
                          Updated by Nayeem Bhati
                          Now This is for your information, when technician visited and checked my phone he said to me your complain is genuine and your product should be return, I will mail to the company for this, as I already mention in above section.One more thing i did not get any resolution till now, I have to return/refund for this product any how.from last 10 to 11 days I am facing problem there is no proper and genuine response.
                          So please need immediatily action for this.
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                            B
                            balramdas gade
                            from Bengaluru, Karnataka
                            Jul 24, 2019
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                            Hello, i purchased the sony wireless headphones through flipkart which is worth 6k, at a discount price of 3k. But it is looking not worth 6k product. Build quality is not good.

                            I know that there is no refund policy at supplier except replacement.
                            But the headphone is not fitting on to my ear and its giving pain if i use for more than 10 mins.
                            So i want replacement with another product/headphones from same supplier which will suit my comfort while using it. Else initiate refund.
                            Now flipkart telling that our policy doesn't allow for refund or exchange and expecting me to use or not or keep it aside but refund or exchange cannot be done.in that case coz of flipkart i'm at a loss of 3k.

                            So need proper solution for this issue.
                            Flipkart customer support has been notified about the posted complaint.
                            Jul 24, 2019
                            Updated by balramdas gade
                            Also 2 years back I bought sony xb550 wired headphones for 2.6k which has very good output and comforts while using for long time and no ear pain. Now when spending higher amount for a similar product and its comfort & output not upto mark compared to xb 550, giving pain to ear, what point I have to use it as flipkart suggesting they can't do anything. Then it's a waste of money for me.
                            I need justice on this.
                            Attaching the images of both new and old headphones. Red is my old headphones and black is current one. Even from current wireless headphones wire is visible from head strap.

                            Note : I purchased this wireless headphones as my phone doesn't support 3.5mm jack.

                            Jul 24, 2019
                            Updated by balramdas gade
                            Compare the build quality of both worth 3k product and a 6k product by looking at images.

                            My priority is to opt for refund, else provide me another wireless headphones within same price range from same vendor which i can use properly without anybear pain.

                            This wh-ch500 model, is so compact pressing my ears so request is to return and refund.
                            Verified Support
                            Jul 24, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Jul 27, 2019
                            Updated by balramdas gade
                            Till now no one has reverted from flipkart. Multiple times I had conversations with them they are saying one thing that is seller policy can't do anything. Indirectly they are saying even if the product has fitting issue, u use it or not but can't be refund or exchange. The same seller is selling different items, but they are not ready for exchange as well. If they exchange I will also be happy by using a headphones with comfort and their money is also not gone. Also I mentioned ch500 is for 2999 and exchange it with boat rockerz 500 which is 1900 approx. Flipkart and seller are anyway in profit. I dnt want refund for the balance l. Need comfort while using. If they put same sony headphones in flipkart again they will get more money as per current price which is some where 4200.
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                              S
                              Sushilpawar1040
                              from Mumbai, Maharashtra
                              Jul 24, 2019
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                              Address: Latur, Maharashtra, 413512

                              I ordered poco f1 by xiaomi on 10 july 2018 with order id[protected]
                              On arrival mobile was dead and damaged (Screen scratches). 2 scratches was on screen. I request your team for replacement of product on above given reason and technician confirmed that product was dead and damaged. Your team is not responding properly.
                              Your helping flipkart team is not mentioning dead product and damaged product on replacement, they mentioning only dead product. I file compaint 2nd time but your assistance is not giving amy good respons.
                              . Your team rejected my replacement request and saying wait for 3 days. Why i should wait for more 3 days. I give you money prepaid and your service playing with my 18000rs.
                              Can anyone tell ne how to react on flipkart for refund or replacement??
                              .
                              .
                              My contact no [protected], [protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Jul 24, 2019
                              Updated by Sushilpawar1040
                              This is how your flipkart team is helping. They said to wait only. This is going from 7 days

                              Verified Support
                              Jul 24, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Jul 24, 2019
                              Updated by Sushilpawar1040
                              I got mail from your team. Seller rejected replacement request because product was intact when delivered. But when I open product was dead and damaged . Technician visit confirmed that mobile is dead. Then am I laying or technician is lying or your seller partner is lying ?? Why your slow team will work fast and effectively??
                              Jul 28, 2019
                              Updated by Sushilpawar1040
                              @flipkart I ordered poco f1 by xiaomi on 10 july 2018 with order ID[protected]
                              On arrival mobile was dead and damaged(screen scratches) . 2 scratches was on screen . I request your team for replacement of product on above given reason and technician confirmed that product was dead and damaged . your team is not responding properly.
                              Your helping flipkart team is not mentioning dead product and damaged product on replacement, they mentioning only dead product. I file compaint 2nd time but your assistance is not giving amy good respons.I got mail from your team. Seller rejected replacement request because product was intact when delivered. But when I open product was dead and damaged . Technician visit confirmed that mobile is dead. Then am I laying or technician is lying or your seller partner is lying ?? When your slow team will work fast and effectively?? Now on 28 july, wishmaster denied to replace product because your flipkart is not giving proper reason of replacement .why flipkart is nit forwarding my complaint to wishmaster as I mentioned in mail, call complaint ?? What the ### is going on with your flipkart?? I want replacement or refund asap .
                              Why i should wait for more 3 days.i give you money prepaid and your service playing with my 18000rs.
                              Can anyone tell ne how to react on flipkart for refund or replacement??
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                                D
                                dk@2112
                                from Coimbatore, Tamil Nadu
                                Jul 24, 2019
                                Resolved
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                                Resolved

                                Address: 624710

                                Order id :od[protected]

                                Flikpart team am very disppointment your service

                                I have order for fristo women black shoulder bag (Color: black, seller:
                                Fristo) and i have received totally different color :sand (Fristo women black shoulder bag _
                                When i asked for the replacement on customer care as per them the product is not in stock and when i checked the same on their website it is available.
                                Flipkart is cheating customer like us and given fake offers of any products so request you to please take some serious action.
                                Sep 4, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 24, 2019
                                Updated by dk@2112
                                dont buy any product in flipkart and fristo product
                                Verified Support
                                Jul 24, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  satish gadekar
                                  from Kottayam, Kerala
                                  Jul 24, 2019
                                  Resolved
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                                  Address: 500089

                                  Dear sir,
                                  I have purchased vu 50 inch led from flipcart which delivered on 19th july & installation commited on 20th july by jeeves service patner but till now installation not completed. As per flipkart they escalated to service partner jeeves & jeeves team daily rescheduling the installation without informing to me. Its very irretating situation.
                                  Regards
                                  Satish gadekar
                                  Aug 29, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 24, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Senthil Prabhu Padmanabhan
                                    from Mumbai, Maharashtra
                                    Jul 24, 2019
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                                    Address: NO. 1 prem nagar, bharathi road, lic colony, Coimbatore, Tamil Nadu, 641026

                                    I have brought unique gaget sunglass mp3 player from flipkart, that was not in a good quality and product name mismatch, i have registered return with refund option twice but they cancelled my returns without notification, now they said replacement option but i dont have any trust on that product and seller so ask them to refund they said no refund
                                    Flipkart customer support has been notified about the posted complaint.
                                    Brother the chances of your return are very low,
                                    Bxoz, as much I know
                                    As per terms and conditions of electronic items there is no option of refund available, there is only option of replacement,
                                    However they show the refund option but seller won't accept such...
                                    ...
                                    I also had suffered from such problem when I didn't have proper knowledge about all that things ...
                                    Let me what happens next...
                                    Thanks
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                                      Prince Bisht
                                      from Malappuram, Kerala
                                      Jul 23, 2019
                                      Resolved
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                                      Resolved

                                      Address: G -206 galaxy vega apartment techzone zone 4, 201308

                                      I order a product from flipkart micromax led tv in my product display lines are comming but their is no resolution from brand side flipkart only says to contact to brand as the product is under warranty after 1 month i receive support from brand then the technician comes and check my tv and says that replacement of the product will be done i said in how many day it will be done technician says within 5 to 7 days days reached but there is no resolution no replacement i contact that technician he said that replacement product is not come yet so contact brand from flipkart side also they said to contact brand brand says that replacement will be send soon the issue is reaches 1 month time but my replacement is not come yet so plzzz help
                                      Aug 24, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 24, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Kindly contact the customer support department and further authorities.If they were not helpiing make an open mail to the brand.Further you can post the issue in social medias.Then the company will be alert
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                                        Mikun2
                                        from Bhubaneshwar, Odisha
                                        Jul 23, 2019
                                        Resolved
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                                        Resolved

                                        Recently i ordered a smartphone of price 18489 but due to wrong colour i cancelled it, but i didn't get refund money of my order id, od[protected], i contacted with flipkart customer service 100 time but they are saying to contact with the bank and bank saying contact with the sender (Flipkart) 18500 very high amount for me please😫🙏🙏 help me with this, please help
                                        Aug 25, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 24, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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