Flipkart Complaints & Reviews

I purchased a realme 2 pro phone on november 2018 along with buyback offer worth rs99.. According to this offer within 6-8month i can exchange my phone with other realme device and i will get rs, 9800 off on my new realme device.. So i ordered new phone realme 3 pro on 7th july.. And i got off of rs9800 as per my buyback offer... After few days on 13th july delivery boy came with the product and asked for my old realme 2 pro device alongg with it's accessories and box.. I gave him all the things but he rejected my phone cause the box had oppo brand charger which i got in the realme 2 pro box.. He was asking for realme brand charger... Now tell me from where i would have given him realme brand charger??? I contacted flipkart in this regard they gave the date of 15th july to resolve my problem.. I contacted them again.. They again gave me new date of 16th july.. But still my problem didn't solve... I again contacted them on 17 the july.. Now they are completely trying to ignore my problem.. And i got mail of cancellation of my order on 16th july... I don't have any problem cause they cancel my order but now i have cocern about my buyback value of rs9800.

Hi,

I’m unable to login to my flipkart account. I have contacted flipkart support and they informed me that their system has found a trend on my purchase, so they have decided that i’m doing reselling. They informed me that i cannot use my account anymore.

I have never purchased any item more than once. There was some instance where i have placed an order and it got cancelled by seller due to limited stock. So i had to order the same item again. May be because of that they have considered me as reseller. Instead of checking the orders placed they should also check whether the same order has been placed and delivered or not.

Below are my login details,
Email - [protected]@gmail.com
Phone : [protected]

Sir,
A marq ac split invertor 3 star was procured in name of mrs suman sahoo (Wife), which invoice was attached (With contact detail) in photo vide order id od[protected]. The unit worked well for 2 month and on[protected] it went out of order with fault code e-6. Complain was lodged and ticket no. 9f18-36806anschi-9491718 allotted. On[protected], technician visited site and identified that indoor main card is out of order...

I have placed order for redmi note 7 pro for 4 times with sbi credit card on emi but this seller 4 times consecutively without any intimation and message came on my cell that seller has cancelled my orders due to non-availability of phone at seller end

I suggest flipkart to cancel the registration of such seller and moreover if the seller doesnt have the stock of mobiles then on site it should be shown as "out of stock".

Now i have to chase flipkar and seller to refund my money which has been made 3 times @ 12599/- each time which is approx total rs. 37800/-

Recently my flipkart account was blocked and i have heard that its because o[censored]nusual order cancellations and returns.

I have ordered a sweet box which came with a bad quality and smell hence i raise a request for replacement.
I ordered a trimmer and after shipping the order seller cancel the order how this is my fault?

Account details
[protected]@gmail.com
Ph.[protected]

I have complained for ac installation charges and they refunded me extra charges as electronic gift voucher.. After few days they have suspended my account as i can't purchase anything using the posted amount. I have observed in online that many users facing same issue. I am really surprised to see such intention and business policy.

I have called them multiple time and got one information, our executive will contact you within 48hrs, but more than 1month gone.. But not received any communication from them.. Look like they are fake and cheating with us.

I am unable to exchange my phone for which i had purchased buyback gurantee. Everytime i try to exchange my phone for a new one, app shows "ABB is not enabled for this account". I called flipkart helpline, but even their. senior executives were not sure what ABB is. I think flipkart is cheating with their customers by not honoring buy back gurantee

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

Unable update my password

I have placed an order on flipkart on 16 july 2019. That order has different products but all delivering at one single address. Minutes after making the payment through my credit card i got a message that my order gets cancelled due to quantity restrictions placed by the seller. Then i contacted the support team and they were also saying the same thing. Though he quantities i have ordered was 1 for each item. I could not understand how come i have crossed the quantity limit.? Should i have ordered 1/2 or 0 quantity?
Since i have multiple products in my cart they were all from different sellers. When i asked the flipkart support guy, which seller has replied that i have crossed quantity limit, the support guy said all of the sellers. This sounds really strange. All sellers cancelled my order at once and that too with in seconds after placing the order.

I asked them how many quantity you are seeing of a particular product in my order to which he replied one. Again i asked, then how much quantity i should have ordered for that? Zero? He was having no answer and simply suggesting me to place the order again. This is not the resolution to place the order again.
These guys are definitely using wrong practices to increase their number of orders during offer period to misguide people and may be their investors. Who knows.
I am done with flipkart and would recommend others to avoid these crooks as much as possible.
My order id - od[protected]

Hi Thomson Team and Flipkart Team,

From last two months you guys have broken my peace in life. I have been continuously followed up to repair my thomson led tv, but you guys have not done yet.
My thomson smart led tv 32 inch "LED display is not working". My complaint id is 9530659. I have lost confidence on thomson company, they are loot company actually.

Question to flipkart team:
Why you guys are selling thomson tv, who dont provide service. flipkart is a trusted brand and you guys are also loosing trust because of thomson.

I have followed up with both of your team but no contacts yet.

Although no hope that this issue will be resolved, god is there to watch your all bad things done to customer service and that day is not far when your downfall will start.

My account was hacked on 29th june 2019 now, it is recovered but there is an order of rs 13, 999 which was ordered and delivered on when my account was hacked and i told flipkart customer support on 29th june 2019 about my account being hacked and not to accept or deliver any order and that order was ordered on 29th june 2019 and delivered on 1st july 2019. Proof is attached. Please help.

I have joined flipkart affiliate program in hope that i can earn extra money through affiliate program.

I have successfully completed the condition which is minimum threshold for egv is 2500/- and in november '2018, i have earned 3867/- approved payment & egv supposed to be transferred to me in february'2019 (Completion of 60 days). But amount has not transferred in our account till now.

I have mailed several times but nobody even bother to reply and i have also submitted issue in affiliated program contact us page, but they have not replied.

They are not providing any support and not even there is number to contact them. I am hopeless and helpless. Kindly take the necessary actions against them. I have worked very hard and now we are not getting our hard earned money.

Hi team, filpkart and marq provided defective marq 55 inch 4k smart led, when i raised complain about this there will be no action taken by them, when i asked for replacement of led tv, they denied to give me replacement of led tv, please find the attachment for led tv bill please take action against them.
Order date:[protected]
Invoice date:[protected]
Order id: od[protected]
Paid money : 37999 inr
So many times i register complaint but no response from filpkart and marq

Flipkart is cheating the customers, i ordered poco f1 on 15th july 2019 in the exchange scheme. They rejected the le eco max2 i. Pristine condition. The guy had a preset mind to reject the phone. This happened two weeks before also to test the my theory was right, i booked the phone again. This time time i had a very good phone for exchange but he still rejected.
I am not exaggerating but an absolutely pristine, wear and tear minimum, to a extent of 0%.
Then i realized this is purposely done so you pay up. Playing with minds of the customers so that they pay up extra.
I am planning to go legal, get data on no of phones came for exchange to no rejected..
Customers with similar complaints can join me, let's expose them.

Customer service and the call taken by representative is a complete mockery. I was delivered with a defective product and am not able to get refund for the same. There is no point of getting replacement as they hardly sell genuine product.

Even after multiple calls and mail's am used to get same auto generated message and reply. They genuinely lack common sense in providing support. Am completely stuck and don't know how to proceed.

#Horriblecustomerservice#

I have ordered a product which was supposed to be a gift for my sister was cancelled by the seller without any notification. When I called the customer care and to my request the call was transferred to NAKUL TYAGI who said that he is the floor supervisor and last point of Escalation, who failed to even give me the complaint number and said that he cannot do that. I kept asking for the complaint or reference number but he didn't give me one..after talking to more than I hour, we could not come to a conclusion.
I request Flipkart to listen to the recording I had to do and make sure serious action is taken against the person.
If this is the scenario people will loose trust on Flipkart as there is not guaranteed delivery.
Order ID : OD[protected]

I got delivery on 9th july of order no. Od[protected] ordered on 6th july 19, product is not ok they give me 32 size and i have ordered 30, when i go to app for raise a return request they blocked my account immediately now i am not able to access my account. I also contact flipkart threw telephone and also mail them but still no responce, i want replacement or refund from company but they doesn't respond satisfactorily

I bought the asus zenfone max pro m1 on 8th july 2019.
The product details:
3gb ram/32 gb rom/cost rs.8, 499
Two days before buy the above one i was seen the same model with different configurations:
4gb ram/64 rom/cost rs.8, 499.
Then next day it went up to rs.10, 499.
So, i thought to buy the product (4gb ram/64 rom cost rs.8, 499) because it met my budget but i liked to buy rs.10, 499, but i did not buy because of the little high cost.
Then i decide to buy the 3gb ram/32 gb rom cost rs.8, 499 and bought it.
After that i was ordered back cover and temper class, so it was reached on 12th july 2019.
Suddenly the price dropped from rs.10, 499 to rs.8, 499 for 4gb ram/64 rom
Then i decided to assemble it on 14th july 2019. At that time, my father seen the same model in flipkart on 15th july, the rate was decreased.
The product details:
1. 3gb ram/32 gb rom/cost rs.8, 499 to rs.7, 999 as on 15th july 2019
2. 4gb ram/64 rom/cost rs.10, 499 to rs.8, 499 as on 15th july 2019

My question is:
1. How the price will drop down with in one week?
2. What is the strategy followed by seller and flipkart?
3. How the same seller sell it higher price on last week and how it sells in lower price on this week?
4. Why the price was high on the product
(4gb ram/64 rom/cost rs.10, 499 to rs.8, 499) and why it’s low on this week?
5. Is this fraudulent on product or with the customer by flipkart?
6. If the price fixed by seller means why he kept the price on last week as high and why ots low on this week?
7. What about the customer sentiment who all bought for higher price till 14th july 2019 and how is this happening?

If seller fixed the price means,
For e. G.: last week 10 people bought 4gb ram/64 rom/cost rs.10, 499, after price drop down cost rs.8, 499. So per item rs.2, 000 dropped. Then seller looted rs.20, 000 from the customer. I don’t know who looted.

I have ordered redmi note 7 pro (prepaid) on 15/07/2019. Order ID: OD[protected].
It was confirmed successfully. But later i got a message saying it was cancelled. Without asking me, this is the 5th time these cheaters doing this. Please take immediate action against this.
I'm discouraging my friends from buying from Flipkart. Also I'm posting and spreading this on all the social media platforms.

Dear sir / madam
It is to be said that i am a valuable costumer of your e commerce shopping line company flipkart and i have a complaint that when i get any products to deliver me thereafter the option of refund/return not shows on my app.
Kindly solve my problem that how to get rid of it
My name - neelesh dwivedi
Distt satna madhya pradesh
Email id [protected]@gmail.com