Flipkart Complaints & Reviews

I had recieved this product on 14th of june and due to quality issue poor quality make as well as used product delivered, i immediately raised the return request of the product which was then accepted by the seller and they had given me time of pick up which was 21st of jun, but on that day i. E on 21st of june pick was not completed and return request was cancelled from flipkart side or seller side i don't know.. And again i raised the issue so one of the flipkart executive assured me and raised the return request behalf of me and told me that ur return will b done on or before 28th of june.. And today is 28th of june and i can see that my request has been cancelled and nobody is assisting me properly... Please help me out sir.
Order
I am attaching all the conversation snaps which is done between me and flipkart executive regarding the issues with the email screenshots

I unable to login my account with [protected] and email [protected]@gmail.com
When i try to login with my password it shows 'invalid details' and if i try forgot password option to reset my account it says 'unable to update password'
I called at customer care @[protected]
Bt they didn't resolve my problem.

Here m attaching screen shots
Hope issue will be resolve soon

I ordered a mixer and refrigerator, before delivery account got suspended, i was unable to track status of my deliveries.
In future i'll unable to claim warranty of my products.
All of sudden my account got blocked
I haven't received any email or call related to this.
This is totally unfair to customers.
I called flipkart customer care bu they denied to help in this case

I booked a phone in the online store flipkart. I have lost my bill copy, order id number, and box also.in the flipkart account in orders section the product (Phone) was deleted by someone.. So i have nothing left just but the imei numbers. Its urgent so i request you to please send the bill copy of the product.. Redmi note 5 pro (64 gb).. To the email [protected]@gmail.com
Imei 1:[protected]
Imei 2:[protected]
Sn:17966/88w706259

Whenever i try to log in to my flipkart account using my phone number, it displays my account is inactive and asks me contact flipkart.

Please help me reactivate my account as soon as possible.

Since your toll free customer service number didn't work, i posted my complaint here.

Hope the issue is resolved soon.

Name - subham kumar biswal
E-mail - subham. [protected]@gmail.com

Its been 3 days, i am not able to login my flipkart account. Could you please resolve the issue by today? Its urgent. It's sale time and you have given us that privilege to choose the right product.

Do one thing, whatever i purchased in this month, get everything returned.
I don't have to cook food with that many items. What is this new issue i have faced. How can you deactivate my account without letting us know before. I have to buy few more items. I have been using flipkart 8 years. So if you take this kind of action, who is going to buy further. Just do one thing i need my account back.. It is very urgent...

I ordered puma slippers from flipcart on 31st may which was delivered to me on 1st of june2019.I used the slippers but after 10 days both slippers get torn from both sides so I complained to flipcart but they asked me that we can't have return policy o[censored]sed things.When I purchased brand product of puma at rs1500 it doesn't work for even 10 days that means they have cheated and provided me some duplicate product.

Reference no. Pzt[protected]vjpqm01
I have ordered mobile phone with brand. Redmi note 7pro for rs.13, 999/- on 21/06/2019. Order could not be completed due to technical reasons and order has been cancelled and received message with reference no that fund will be returned soon. No refunding done so far. 8 days elapsed since for refunding. It is very pitty for creating such delay. Please respond immediatly.
Jayakumar. B,
[protected]@gmail.com
Mob:[protected]

I have purchased this phone on 21 june 2019 from flipkart but this phone is not work properly . This phone switch off on automaticacally. I have complaint to flipkart but flipkart customer support said that chek your phone at Asus services centre. I have Request to flipkart for replacement or return of this Asus phone. Pls provide me A proper solution for this mater. Thanking you.

Sir product is different received ... So please return that item...I have ordered a woodland sandel but received fak product and my return is not accepted...so please help me ...my account has been deactivated sir ... Flipkart return policy is very bed my first return not accepted ...my sendal price is 3295 RS. ..very costly but product not received same

Hello,

It's been more than 2 years since I've logged in my account as it automatically stopped working one day(I think it was hacked). I used to login to my account with "Facebook login" back in the day. But since you have removed that option I try to login with my give mobile number/email ID of that Facebook account. Which works until the last step, it always gives an error (see attached file/screenshot).
Now I've contacted you earlier on this issue via customer care number(which doesn't even connect nowadays, been trying for a week now) and the response was outrageously wrong as your employee "suggested" me to open a new account instead of fixing the issue and constantly tried to end the call.

Recently I've contacted the same issue with your twitter team, and they did the same( shutting the door on the face). They said that the issue has been resolved and I have received the email for that.

True, I have recieved the email from flipkart (rating and all emails which you would likely to recieve "AFTER you get a call/email chat"). But those things never happened at the first place. I was never contacted via a call or an email. I was directly asked to review the recent conversation we had(which never took place). I suggest you to look for the record as we never had conversation.
Hoping for a better response this time. And eagerly waiting to use my flipkart account again!

Thanks,
Devendra Singh Shekhawat
[protected]@yahoo.com (flipkart account)

I forgot my password and forgot password page is not working. I don't remember mail id with which I have registered. When I give my mobile number it says account exist but forgot password is not working. Is it not possible to recover password with mobile number only. kindly resolve my problem. I am unable to create a new account with my mobile number. I don't use any other number. It is very urgent. I am unable to use your site. Kindly resolve my problem as early early as possible.

I have taken mobile on Filpkart on 15th June 2019 Mobile ki Over heating I have already return complaint to Filpkart App
They Called Me They talking In English and hindhi I told I don't no english hindi please call back in Telugu I told
Then they are rejected My return Request my number [protected]

I ordered
Vu Pixelight 108cm (43 inch) Ultra HD (4K) LED Smart TV from flipkart on 20 june, order id: OD[protected], , product got delivered on 22 june, after watching for a while i find out there is issue with videos in 1080p they are not clear its looking like i am watching 720p videos, and also some 4k videos buffering alot even i got 50 mbps connection with 4ms ping, product is hanging alot, product was on 10 days replacement so i issued replacement, technician visited on 25 june and he said they will change software of tv and will come on 27 june, on 27th june in late evening technician came and i showed him all the issues, technician got agreed with all issues they asked their tech support about issues and even after showing all proofs that tech support person rejected my replacement. Worst experience i ever had in ecommerce really disjointed with such behavior of flipkart personal now i dont want replacement i just want my money back from them

I have bought a running shoes from flipkart of the brand asics, which is used for long distance running for amount 4400/-.
When i started running with this i was having knee issues and i sent a mail to asics so they asked me to bring it to the showroom. When i took it there i was shocked to see that the product is a replica and now i have knee issues due to this fraud behaviour from flipkart.
I need a new original product or i need a refund

Realmi 3 pro has been ordered. The order is being rotated to and fro but not being sent out for delivery. Further order date is being forwarded again and again. Here is the order track id along with tracking details.

Ordered and approvedwed, 19th jun '19
Your order has been placed.
Tue, 18th jun '19 - 4:25pm
Seller has processed your order.
Wed, 19th jun '19 - 8:36pm

Packedwed, 19th jun '19
Your item has been picked up by courier partner.
Wed, 19th jun '19 - 8:39pm
Shippedthu, 27th jun '19
Ekart logistics - fmpp[protected]
Your item has been shipped.
Wed, 19th jun '19 - 9:01pm
Your order has been dispatched from the flipkart facility.
Wed, 19th jun '19 - 9:01pm - mumbai
Shipment in-scanned at motherhub_ptg
Wed, 19th jun '19 - 9:01pm - mumbai
Your order has arrived at our flipkart facility.
Wed, 19th jun '19 - 9:01pm - mumbai
Your order has been dispatched from the flipkart facility.
Thu, 20th jun '19 - 3:10am - hyderabad
Your order has arrived at our flipkart facility.
Thu, 20th jun '19 - 11:18pm - hyderabad
Your order has been dispatched from the flipkart facility.
Fri, 21st jun '19 - 4:26am - hyderabad
Your order has arrived at our flipkart facility.
Fri, 21st jun '19 - 7:28am - hyderabad
Your order could not be delivered today and will be delivered in the next 3 days.
Fri, 21st jun '19 - 11:51am - hyderabad
Your order has been dispatched from the flipkart facility.
Fri, 21st jun '19 - 12:24pm - hyderabad
Your order has arrived at our flipkart facility.
Mon, 24th jun '19 - 9:41am - hyderabad
Your order has been dispatched from the flipkart facility.
Mon, 24th jun '19 - 12:06pm - hyderabad
Your order has arrived at our flipkart facility.
Tue, 25th jun '19 - 6:55am - hyderabad
Your order has been dispatched from the flipkart facility.
Wed, 26th jun '19 - 12:31pm - hyderabad
Your order has arrived at our flipkart facility.
Thu, 27th jun '19 - 2:18am - hyderabad
Your order has been dispatched from the flipkart facility.
Thu, 27th jun '19 - 3:20am - hyderabad
Your order has arrived at our flipkart facility.
Thu, 27th jun '19 - 7:28am - hyderabad
Your order has been dispatched from the flipkart facility.
Thu, 27th jun '19 - 12:28pm - hyderabad
Your item has been received in the hub nearest to you
Thu, 27th jun '19 - 7:28am
Shipment yet to be delivered.
Deliveryexpected by fri, 21st jun '19
Shipment yet to be delivered.
Expected by fri, 21st jun

Even the person in chat is just telling the status of order and tells that order will be delivered on the specified time.

The item had already arrived the nearest hub. It was supposed to be delivered on 24th June . I was trying to contact the delivery partner in the number given by flipkart because they never contacted us. But that number was switched off(always).
[protected]
Suddenly they cancelled the order saying that i requested to cancel the order. But i did not even call or see that guy..he never contacted us..thi is cheating

I want the installation to be done.the product provided has 3 hinges missing for the installation as a result one door can't be installed I want by Almirah to be installed it has been a month since I delivered this product till now it is not installed.what we should do so that you will install our product

Sir, i have placed an order on 16.5.2019 vide no. Id od[protected] for a product viz hari enterprises 144 tc cotton double printed bed sheet for rs.254/-. The product was delivered to me on 24.5.2019. But on the day of first washing itself with ordinary cold water without using any detergent, the colour became faded. Apart from that, the cloth developed some holes here and there and gets brittle due to poor quality of the material or otherwise due to very old stock. Though i have purchased made products from you, i never experienced such a bitter problem.in this context i humbly request you to exchange the product with a good one at your earliest convenience as the product gets damages well before one month. Thanking you. Please protect the very good name of the flip care by making the replacement of the product within the least possible delay.

I ordered a macbook air on 17 june. The delivery date was 22 june then it changed to 27 june and now it’s 2 july. But i’m still not sure the product will get deliver by 2 july. The customer care is not working properly. I faced huge losses due to this. And i’m very disappointed by the flipkart service. I want them to take very quick action on the problem and i offered them extra money for the fast delivery but they can’t do anything. I need solution of this problem asap.