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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1225

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S
Siva9502
from Bengaluru, Karnataka
Jul 8, 2019
Resolved
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Resolved

Address: Bangalore, 560095

I have ordered Asus Zenfone max M1 black colored mobile through flipkart portal. I got the product on the very next day evening.The phone I have received which is in blue in color. I have checked the other aspects in phone I observed that the speaker sound and clearances are not as expected.

I have raised the return request immediately after the next day.They have contacted me and scheduled for return.Next day one person came told that we are authorized personal for service and I told that I have not satisfied with the quality and I received a different product, I want to return it. The person told that the phone is in good working condition. we cannot able to pickup and couldn't refund it. They have rejected the return request without intimating anything to me . again I have raised 3 more times with the same and they did the same rejection again and again. I made chat with the flipkart person I asked the question that why u have rejected my return request with out telling anything. I got no answer from them. Still i cant able to return the product.

Why U people are doing and responding the people like this? This is the way u r doing the fair business? Worst Service. i recommend other dont go with the flipkart for purchase online.
Aug 10, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
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    NityanandMishra
    from Mumbai, Maharashtra
    Jul 8, 2019
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400063

    Purchased a realme c2 mobil but received with issues like late charging, display issues. On very next day tried to return but in flipkart app option was only replacement. Flipkart advised only replacement? Is possible. All the drama like tech visit scheduled, pick up scheduled is happening from 28th june to 7th july but no action yet. Like chitfund
    Aug 10, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 08, 2019
    Flipkart Customer Care's response
    Hi Nityanand,
    We are sorry for the trouble caused.
    We would like to let you know that as per the seller return policy only replacement can be provided. Based on the update from the technician the seller shall take the next course of action.
    Your kind understanding is appreciated in this.
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      M
      Madhuri Wadkar
      from Delhi, Delhi
      Jul 8, 2019
      Resolved
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      Resolved

      I try to sign in flipkart account and forgot password but they showing unable to process request try later i am trying from past 1month they not responding to me i try to shopping with flipkart but the sign in not completed because i lost my password flipkart only showing unable to process request please try later and account not find i tap to forgot password open home page of app automatically... 😐😐😲😲😲😲😲😲😲 please solve my problem
      Aug 15, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 08, 2019
      Flipkart Customer Care's response
      Hi,
      Thanks for getting in touch.
      We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
      You can also check your order status here: http://fkrt.it/bqWLi~NN
      Hope to hear from you soon.
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        B
        bharti gothania
        from Pune, Maharashtra
        Jul 7, 2019
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        Address: Pune, Maharashtra, 412101

        I cant login my flipkart account since last monday. Showing unsuccessful error
        Login unsuccessful please retry in minute. And i am retrying it for 6 days no success.
        Please rectify the error. I need my account back if its blocked for no reason since i had bought products worth more than 30 thousand and more than 30 products
        Thank u
        My account email id

        Email id - bharti. [protected]@gmail.com
        Gothania. [protected]@gmail.com
        Flipkart customer support has been notified about the posted complaint.
        Jul 07, 2019
        Updated by bharti gothania
        My mobile no. Is [protected]
        Verified Support
        Jul 08, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We regret to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
        Jul 09, 2019
        Updated by bharti gothania
        I have called so many times on costomer support...but all in vain...my id is same bharti.[protected]@gmail.com...n no. Is [protected]
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          A
          Ankit Khanke
          from Pune, Maharashtra
          Jul 7, 2019
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          Address: 411057

          I'm a Flipkart plus member and has been shopping with Flipkart around long time now. On Saturday i have ordered a GoPro 7 (Without mount) and canceled it right away(within an hour), since i got another GoPro 7 (with mount, which i ordered and didn't cancel). I have attached images for my cancel mail.

          Now today, i received a product in the morning (around 10am), and i opened it. I found that the product had mount missing. I immediately raised the concern with the flipkart support and they assured me with the actions. They also communicated that i may receive the mount as a different item within the same day.

          Around 4-5pm i received another product and thought that this is the mount and accepted the product. When i opened the package, i found one more GoPro within. I immediately called and repeated my ordeal to Flipkart Support (IN[protected]xx). I have not opened the package and the images has been attached for the same.

          I humbly request you to please accept the return(at least one GoPro that i had canceled) since these are the hard earned money with which i have purchased the GoPro. I assure you that the packing and all the entities remains the same, the way i received it.

          Also, i have noted that i'm unable to login to my Flipkart Account. I would request you to grant me access to login into it. The incident raised for the same is : IN[protected]xx
          Flipkart customer support has been notified about the posted complaint.
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            A
            Amrita Chakraborty Ganguly
            from Mumbai, Maharashtra
            Jul 7, 2019
            Resolved
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            Resolved

            I given order in flipkar 02 july 19. Product must be deliver by 4 th july. But product not deliver 4 th july they inform me ita deliver by 5 th july. But 5 th july also not deliver they don't inform me at all and last 3 day i repetedly call customer caer for delivery urgent basis but don't help me at all. Today they told me 6 th july its come andheri hub at 8.30 am. And my delivery addres also in andheri but they don't delivery still i told them repetedly its urgent.
            Product name: cherry crumbel full sleve jacket boys & girl.
            Order id:od[protected]
            Plz take action
            Aug 10, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 10, 2019
            Flipkart Customer Care's response
            Hi Amrita,
            We're writing in continuation of your last contact to know the status of your order with order id OD[protected].
            While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 08 July by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you. Hence, we are closing this complaint from our end.
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              N
              Nafia noushad
              from Chennai, Tamil Nadu
              Jul 7, 2019
              Resolved
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              Resolved

              I had ordered an huda beauty rose gold edition eyeshadow pallette from flipkart and not only was I given the wrong product (nude pallette eyeshadow pallette by huda beauty) it had fungal growth all over it. When I called the customer service they said I could refund and said it was my only option and I agreed. I gave the details required for the transfer of money but they said that there was some problem occurring during the transaction and told me to call after two hours. Ever since then when I call them I am given the response "executives are busy right now". Please I hope I am helped with my issue or I will have no choice but to take legal actions.
              Aug 16, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                A
                AMEY DEORE
                from Pune, Maharashtra
                Jul 7, 2019
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                Address: 411004

                My order no is - OD[protected]

                Basically it is been more than 40 hours MY TV has been delivered but the status is not updated by Flipkart's logistics department intentionally. Unless they update the status, the installation will not happen.

                I called up customer care many times, but they did not reply me positively. Infact, they were absolutely now aware that the TV has been delivered already.

                They just kept saying that I will have to wait wait and wait. I am not happy with the promises made by Flipkart on the dates of delivery and installation.

                I hope someone will take up my complaint and resolve the issue at earliest.

                Thank you.
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Sneha Mazumder
                  from Bengaluru, Karnataka
                  Jul 7, 2019
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                  Address: 83 1A Byrappa Layout Whitefield Behind Reliance Fresh, Bangalore, Karnataka, 560066

                  I had received a "SD Enterprises Analog 30 cm X 35 cm Wall Clock (Black, Without Glass)", order ID:OD[protected] on Sat, Feb 23rd '19.The hour needle of the clock is sagging and I want the issue to be fixed.Please find the screenshot of the product as below and take immediate actions.
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                    A
                    AjayThakur076
                    from Rania, Haryana
                    Jul 7, 2019
                    Resolved
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                    Resolved

                    account disabled from flipkart end

                    Flipcart has disabled and deactivated my account and i am not able to login to my account. They just sent me a mail regarding deactivate information. Customer care is not supporting. Need to return one order. Can't return untill my account is logged in.
                    In that case it will be loss for me. I have already called to flipcart customer care multiple times but they are just passing the time....
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                    D
                    dipesh.sharma
                    from Delhi, Delhi
                    Jul 7, 2019
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110005

                    I bought poco f1 worth 18k from flipkart and i feel there is something wrong in mobile i request for return, i got calls from service center 5 times and they just have repeated same thing pls follow process which they are telling, i have formatted my mobile 2 times, know iam not getting in in 7 days i have formatted mobile twice then what will happen in future,
                    Complaint in phone
                    1. Extra heating
                    2. Speaker is not working
                    3. Apps are hanging
                    4. Display colour changing

                    [protected]
                    Aug 18, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 08, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      K
                      Kaustav Mallik
                      from Hyderabad, Telangana
                      Jul 7, 2019
                      Resolved
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                      Resolved

                      Address: Rangareddy, Andhra Pradesh, 500018

                      #flipkart i dont know what you are upto
                      Anything that is ordered u guys cannot deliver in given time
                      Amd when called you guys only tell wait for 24 hrs
                      I have been waiting gor tge product for 6 days now
                      Still i have not recieved it
                      # service day by day... People should stop using flipkart and the worst thing is that they have taken us for granted and the executive are worst nor they can give any information niether they can speak properly.. Shame on #flipkart
                      They just harras customer
                      They just tell i[censored] dont get the product keep calling us
                      Is this a way to deal customer they failed 2 dates and still telling the same thing
                      Aug 22, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 08, 2019
                      Flipkart Customer Care's response
                      Hi,
                      Thanks for getting in touch.
                      We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
                      You can also check your order status here: http://fkrt.it/bqWLi~NN
                      Hope to hear from you soon.
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                        N
                        Nandu kamankar
                        from Mumbai, Maharashtra
                        Jul 6, 2019
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                        Address: ghar no-547,,near ganpati mandir,Pimplas,421311, Thane, Maharashtra, 421311

                        I have ordered the samsung guru mobile on 3rd of july. The promise delivery date was 4th of july. And upto now the product has not been delivered. I have done the payment by online transaction. Plz help me out from this... I have called the ecart services and the told me that your products shall be delivered by 5th or 6th of july but it's 6th of july and product has not yet delivered...
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          Shrutikanyal
                          from Mumbai, Maharashtra
                          Jul 6, 2019
                          Resolved
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                          Resolved

                          Yesterday morning I received an email that one order has been placed using my flipkart account at around 3:38am previous night. I had not placed any order. It was a cod order. However as soon I observed this, I immediately cancelled the order. I noticed that there were various weired things added to my cart which I never did. I immediately changed my password.

                          Today evening I again received a mail having otp to reset the password. It was someone else who was trying to log into my account.

                          This is wrong and not safe. I think some internal flipkart staff is involved in this
                          Aug 8, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 08, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Adi manikantareddy
                            Jul 6, 2019
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                            Address: Gems medical collage ragolu, Srikakulam, Andhra Pradesh, 532484

                            Explain my reason, i am ordered macbookair on 8-4-19 but i got another product ipad so icall ur team and says, sir i got another product what i do? Ur agents says sorry for inconvience this complaint is fotward to my backend team says .On next day ur team call to me ask what the reason i tell total incidence ok . Ur team arrange the replacement ok I appreciated. in this delivery time i observe the that product tampering so i did not taken the product, i call ur team and explain the reason .ur team tells sorry sir. italk to seller and arrange to another, isaid ok, but anotherproduct delivery date was 12-5-19 but again i got another product apple ipods, i call ur team and says this reason ur team again says, this complaint forward to my backend team said wait for 24-72 hours i wait and wait but did not call to me any one, so again call to customer service again another agent says sorry sir this type of incidence u caused. Iraised the complaint wait for 2days . But i raised the complaint with in 4 hours call comes from ur backend team but says the seller was unable to fulflied ur return request says .on that day my account also blocked i call ur team again sir what sir my account also blocked what i do, i asks .but ur agents says i cant do anything for you because ur account was block list request wait this complaint was forwared... to my team wait some time definitely solved ur problem.. on that day onwards i call daily ur team but says icant any thing request to wait, says i messages to to ur Twitter and instagram and messenger also but solved .after 35 days completed one message comes and call to me and says ur flipkart pay later balance was due so please pay sir says that agent. Ok i explain this reason . Ur please give some I definitely works on this incidence with in 24 hours my account was open i very happy and i pay flipkart pay later balance also . On that day only icall to ur team and says open sir my account was open now what i do ask. And explain the total incidence .. again ur agent put return request but one message was comes anable to fulfiled ur retuns requestvwithin 24 blocks my account also blocked again again what i do i proper resolution . I think understand my problem if dont understand means call to me i explain to proper way actually i am telugu i explain in small small english
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 08, 2019
                            Flipkart Customer Care's response
                            Hi Adi,
                            We'd like to let you know that your recent return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                            Jul 08, 2019
                            Updated by Adi manikantareddy
                            I want in your site how many returns has been their... i want details
                            Jul 12, 2019
                            Updated by Adi manikantareddy
                            I want update from ur side ? What aue doing? Are contact me telugu
                            Jul 24, 2019
                            Updated by Adi manikantareddy
                            Hello flipkart team give the reply...simply quiet on my complaint... no telugu customercare support also..
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                              ipii rakesh
                              from Mumbai, Maharashtra
                              Jul 6, 2019
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                              Flipkart mail me I resell that products bt no I am using only for my personal and family perpose And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them iam one Flipkart plus member ship and they can't do anything without proper enquiry so I am saying that unblock my account and I have 490+ super coins thay easyle block my account please take action on them I have all products thay can ask any product information I can tell this so that can't block my account.flipkart email id is [protected]@gmail.com and phone number is [protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Jul 08, 2019
                              Updated by ipii rakesh
                              Flipkart didn't call me till now
                              Verified Support
                              Jul 08, 2019
                              Flipkart Customer Care's response
                              Hi Ipii,
                              We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                              Jul 08, 2019
                              Updated by ipii rakesh
                              Hello I have full avidence to show unblock my account also iam a plus member and I have 514 super coins i use my personal use and family perpose why you are block my account
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                                K
                                Karan Katheria
                                from Gonda, Uttar Pradesh
                                Jul 6, 2019
                                Resolved
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                                Resolved

                                Address: Murhas Kanhaiya bewer road Farrukhabad, Farrukhabad, Uttar Pradesh

                                I searched the juarez guitar natural colour but just down of thumb nail shown me not deliverable only this product? Why?
                                All of products are clear and right
                                But only the seller omni tech retail are shown not deliverable on district farrukhabad code 209625. Up
                                Please please very important of my life juarez guitar please deliver this guitar on farrukhabad uttar pradesh
                                Aug 8, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 08, 2019
                                Flipkart Customer Care's response
                                Hi Karan,
                                Thanks for getting in touch.
                                We regret to inform you that we are unable to find your account details. Request you to share the order details or register email mail ID or contact no. in order to assist you further.
                                Hope to hear from you soon.
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                                  Vishu123@123
                                  from Delhi, Delhi
                                  Jul 6, 2019
                                  Resolved
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                                  Resolved

                                  I got refurbished product from flipkart. And i returned it. Now it's two weeks after return and emi has been deduct from my account. But flipkart is not giving any solution. Immediate recovery of money is needed.. The total amount of handset is 13990 with some extra charges.in first emi 2441 rs has been deduct bt the bank. Try to resolve my issue as soon as possible.
                                  Aug 12, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 10, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Jagadeesan Ramalingam
                                    from Chennai, Tamil Nadu
                                    Jul 6, 2019
                                    Resolved
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                                    Resolved

                                    Address: 641654

                                    Hai, i am jagadeesan r my mobile number is [protected] and mail id also [protected]@gmail.com

                                    I ordered oppo mobile for flipkart in few days before. Product was delivered next day but the same time flipkart blocked my account. Then he blocked my wallet money β‚Ή2700 also without inquiry, how can they block my account. Please take necessary action on them. How can they insult me. Please check this. Thank you
                                    Aug 13, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 10, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      aasrith
                                      from Visakhapatnam, Andhra Pradesh
                                      Jul 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: d.no.22-76-4, challakonda vari street, visakhapatnam 530001, 530001

                                      My friend purchased one asus x147thu mobile in flipkart vide invoice no., od[protected], dt.27-2-19. The billing address given is at p. M. Palem, madhurawada and the price of the mobile is rs.4, 999/-. The hsn no., given on the invoice is 85171290 [protected]. On 04-07-19, while i am going to the office suddenly the mobile was dropped and display got damaged. Please make it repair my handset as it was in warranty.
                                      Aug 17, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 08, 2019
                                      Flipkart Customer Care's response
                                      Hi Malik, We're sorry to hear that you're facing issues with your Asus ZenFone Lite L1 (Black, 16 GB).
                                      We'd like let you know that Kindly contact the Jeeves service provider on[protected] for claiming the complete one-year mobile protection along with the policy ID which has been sent to the registered email ID on the date of product delivery. Your kind understanding is appreciated.
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