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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47154
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Flipkart reviews & complaints page 1226

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D
devshekhawat
from Mumbai, Maharashtra
Jun 27, 2019
Resolved
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Resolved

Hello,

It's been more than 2 years since I've logged in my account as it automatically stopped working one day(I think it was hacked). I used to login to my account with "Facebook login" back in the day. But since you have removed that option I try to login with my give mobile number/email ID of that Facebook account. Which works until the last step, it always gives an error (see attached file/screenshot).
Now I've contacted you earlier on this issue via customer care number(which doesn't even connect nowadays, been trying for a week now) and the response was outrageously wrong as your employee "suggested" me to open a new account instead of fixing the issue and constantly tried to end the call.

Recently I've contacted the same issue with your twitter team, and they did the same( shutting the door on the face). They said that the issue has been resolved and I have received the email for that.

True, I have recieved the email from flipkart (rating and all emails which you would likely to recieve "AFTER you get a call/email chat"). But those things never happened at the first place. I was never contacted via a call or an email. I was directly asked to review the recent conversation we had(which never took place). I suggest you to look for the record as we never had conversation.
Hoping for a better response this time. And eagerly waiting to use my flipkart account again!

Thanks,
Devendra Singh Shekhawat
[protected]@yahoo.com (flipkart account)
+1 photos
Jul 31, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2019
Flipkart Customer Care's response
Hi Devendra,

We are sorry to let you know that your recent order has been canceled as our systems have detected irregularities in the payment methods used in your purchase history. We always ensure that the transactions made using online payment methods are authorized and secure this is for account security. This would also mean that you will no longer be able to login to your Flipkart account.

Your kind understanding is appreciated.
Hi even me also facing the same issue, i am unable to log in.

My Login ID [protected]@gmail.com
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    R
    Rekha Choraria
    from Hyderabad, Telangana
    Jun 30, 2019
    Resolved
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    Resolved

    Address: 500029

    I forgot my password and forgot password page is not working. I don't remember mail id with which I have registered. When I give my mobile number it says account exist but forgot password is not working. Is it not possible to recover password with mobile number only. kindly resolve my problem. I am unable to create a new account with my mobile number. I don't use any other number. It is very urgent. I am unable to use your site. Kindly resolve my problem as early early as possible.
    Aug 1, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 01, 2019
    Flipkart Customer Care's response
    Hi Rekha,

    Thanks for getting in touch.

    We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].

    You can also check your order status here: http://fkrt.it/bqWLi~NN.

    Hope to hear from you soon.
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      S
      sreeramineni nani
      from Ongole, Andhra Pradesh
      Jun 27, 2019
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      Address: 5-37 Kachavaram Donabanda, Ibrahimpatnam, Krishna, Andhra Pradesh, 521456

      I have taken mobile on Filpkart on 15th June 2019 Mobile ki Over heating I have already return complaint to Filpkart App
      They Called Me They talking In English and hindhi I told I don't no english hindi please call back in Telugu I told
      Then they are rejected My return Request my number [protected]
      Flipkart customer support has been notified about the posted complaint.
      Jun 27, 2019
      Updated by sreeramineni nani
      I need to return my mobile to Filpkart please solvey issue

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        L
        lakshay v
        from NEW DELHI, Delhi
        Jun 27, 2019
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        Address: New Delhi, Delhi, 110018

        I ordered
        Vu Pixelight 108cm (43 inch) Ultra HD (4K) LED Smart TV from flipkart on 20 june, order id: OD[protected], , product got delivered on 22 june, after watching for a while i find out there is issue with videos in 1080p they are not clear its looking like i am watching 720p videos, and also some 4k videos buffering alot even i got 50 mbps connection with 4ms ping, product is hanging alot, product was on 10 days replacement so i issued replacement, technician visited on 25 june and he said they will change software of tv and will come on 27 june, on 27th june in late evening technician came and i showed him all the issues, technician got agreed with all issues they asked their tech support about issues and even after showing all proofs that tech support person rejected my replacement. Worst experience i ever had in ecommerce really disjointed with such behavior of flipkart personal now i dont want replacement i just want my money back from them
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 29, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Jun 30, 2019
        Updated by lakshay v
        i talked with customer care about it they issued replacement request again and said they will keep an eye on every step. technician came on 29th june again he agreed on all three issues i mentioned like previously
        1. 1080p videos not clear
        2. internet disconnects automatically
        3. before 4k videos used to hang even with 50 - 70 mbps connection and now even 1080p videos started to hang in front of him while checking
        there are other issues too like tv freezes sometimes but he dint agree upon that as he it dint happen in front of him.
        He talked with his senior about issues and again same thing happened he rejected my replacement request saying that there is no issue with pen drive videos so tv is fine and he said he dont care if any issue comes in any other apps like youtube etc. and rejected again my replacement, Now my trust on flipkart completely gone, Better to not trust on flipkart when you buy expensive products they dont care about you after you buy your product i have only one option left now to go to consumer forum

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          A
          Amit Tp
          from Ernakulam, Kerala
          Jun 27, 2019
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          Address: Thundiparambil house ponnurunni Vyttila PO, Ernakulam, Kerala, 682019
          Website: Flipkart

          I have bought a running shoes from flipkart of the brand asics, which is used for long distance running for amount 4400/-.
          When i started running with this i was having knee issues and i sent a mail to asics so they asked me to bring it to the showroom. When i took it there i was shocked to see that the product is a replica and now i have knee issues due to this fraud behaviour from flipkart.
          I need a new original product or i need a refund
          Flipkart customer support has been notified about the posted complaint.
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            P
            Prabhakar kota
            from Hyderabad, Telangana
            Jun 27, 2019
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            Realmi 3 pro has been ordered. The order is being rotated to and fro but not being sent out for delivery. Further order date is being forwarded again and again. Here is the order track id along with tracking details.

            Ordered and approvedwed, 19th jun '19
            Your order has been placed.
            Tue, 18th jun '19 - 4:25pm
            Seller has processed your order.
            Wed, 19th jun '19 - 8:36pm

            Packedwed, 19th jun '19
            Your item has been picked up by courier partner.
            Wed, 19th jun '19 - 8:39pm
            Shippedthu, 27th jun '19
            Ekart logistics - fmpp[protected]
            Your item has been shipped.
            Wed, 19th jun '19 - 9:01pm
            Your order has been dispatched from the flipkart facility.
            Wed, 19th jun '19 - 9:01pm - mumbai
            Shipment in-scanned at motherhub_ptg
            Wed, 19th jun '19 - 9:01pm - mumbai
            Your order has arrived at our flipkart facility.
            Wed, 19th jun '19 - 9:01pm - mumbai
            Your order has been dispatched from the flipkart facility.
            Thu, 20th jun '19 - 3:10am - hyderabad
            Your order has arrived at our flipkart facility.
            Thu, 20th jun '19 - 11:18pm - hyderabad
            Your order has been dispatched from the flipkart facility.
            Fri, 21st jun '19 - 4:26am - hyderabad
            Your order has arrived at our flipkart facility.
            Fri, 21st jun '19 - 7:28am - hyderabad
            Your order could not be delivered today and will be delivered in the next 3 days.
            Fri, 21st jun '19 - 11:51am - hyderabad
            Your order has been dispatched from the flipkart facility.
            Fri, 21st jun '19 - 12:24pm - hyderabad
            Your order has arrived at our flipkart facility.
            Mon, 24th jun '19 - 9:41am - hyderabad
            Your order has been dispatched from the flipkart facility.
            Mon, 24th jun '19 - 12:06pm - hyderabad
            Your order has arrived at our flipkart facility.
            Tue, 25th jun '19 - 6:55am - hyderabad
            Your order has been dispatched from the flipkart facility.
            Wed, 26th jun '19 - 12:31pm - hyderabad
            Your order has arrived at our flipkart facility.
            Thu, 27th jun '19 - 2:18am - hyderabad
            Your order has been dispatched from the flipkart facility.
            Thu, 27th jun '19 - 3:20am - hyderabad
            Your order has arrived at our flipkart facility.
            Thu, 27th jun '19 - 7:28am - hyderabad
            Your order has been dispatched from the flipkart facility.
            Thu, 27th jun '19 - 12:28pm - hyderabad
            Your item has been received in the hub nearest to you
            Thu, 27th jun '19 - 7:28am
            Shipment yet to be delivered.
            Deliveryexpected by fri, 21st jun '19
            Shipment yet to be delivered.
            Expected by fri, 21st jun

            Even the person in chat is just telling the status of order and tells that order will be delivered on the specified time.
            Flipkart customer support has been notified about the posted complaint.
            Jun 28, 2019
            Updated by Prabhakar kota
            Today I got call from flipkart, they are asking me to cancel my order and re order as they couldn't deliver the order. But I have ordered it in sale for 15499 and now its price is 16999. And as I asked 'Now who is going to pay for the extra charge and my waiting time?', they just say sorry and repeat the same that they couldn't deliver the product and asks me to cancel my order.
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              A
              AMARCHAND C
              from Mumbai, Maharashtra
              Jun 27, 2019
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              Address: Sreemandiram Mandur, Nil, Kannur, Kerala, 670501

              The item had already arrived the nearest hub. It was supposed to be delivered on 24th June . I was trying to contact the delivery partner in the number given by flipkart because they never contacted us. But that number was switched off(always).
              [protected]
              Suddenly they cancelled the order saying that i requested to cancel the order. But i did not even call or see that guy..he never contacted us..thi is cheating
              +1 photos
              Flipkart customer support has been notified about the posted complaint.
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                A
                Anakha vijay P
                from Mumbai, Maharashtra
                Jun 27, 2019
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                Address: Krishna kripa Oorakam melmuri, 676519

                I want the installation to be done.the product provided has 3 hinges missing for the installation as a result one door can't be installed I want by Almirah to be installed it has been a month since I delivered this product till now it is not installed.what we should do so that you will install our product
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                  M
                  Mukundan Aredath
                  from Tellicherry, Kerala
                  Jun 27, 2019
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                  Address: Supdt. of Post Offices Retired, "USHAS", P.O.Edayannur, Kannur, Kerala, 670595

                  Sir, i have placed an order on 16.5.2019 vide no. Id od[protected] for a product viz hari enterprises 144 tc cotton double printed bed sheet for rs.254/-. The product was delivered to me on 24.5.2019. But on the day of first washing itself with ordinary cold water without using any detergent, the colour became faded. Apart from that, the cloth developed some holes here and there and gets brittle due to poor quality of the material or otherwise due to very old stock. Though i have purchased made products from you, i never experienced such a bitter problem.in this context i humbly request you to exchange the product with a good one at your earliest convenience as the product gets damages well before one month. Thanking you. Please protect the very good name of the flip care by making the replacement of the product within the least possible delay.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 28, 2019
                  Flipkart Customer Care's response
                  Hi Mukundan,

                  Thanks for writing in.

                  We're sorry to hear that you're facing issues with your order OD[protected]. Since the product was delivered to you on 24 May 19, it has crossed the seller's 10 days replacement period. Hence, we are closing this complaint from our end.

                  Your kind understanding is appreciated.
                  Jul 10, 2019
                  Updated by Mukundan Aredath
                  Sir, Please don't supply these types of poor quality materials so as to protect the very good name of your co; In future I won't place any order from you since this is the first experience from your end .This tentamounts cheating a poor customer.
                  Till yesterday everything was working, but today morning I got logged out and it's not accepting my user credentials.

                  Call customer care and they are helpless.
                  Now whats should I do?

                  I have to pay "pay later" bill.

                  Please help me on urgent basis.

                  supply poor quality of material - Comment #3471439 - Image #0
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                    D
                    Devesh37
                    from Gurgaon, Haryana
                    Jun 27, 2019
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                    Address: C-55,Sethi Colony,, Transport Nagar, Jaipur, Rajasthan, 302004

                    I ordered a macbook air on 17 june. The delivery date was 22 june then it changed to 27 june and now it’s 2 july. But i’m still not sure the product will get deliver by 2 july. The customer care is not working properly. I faced huge losses due to this. And i’m very disappointed by the flipkart service. I want them to take very quick action on the problem and i offered them extra money for the fast delivery but they can’t do anything. I need solution of this problem asap.
                    +2 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 28, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Jun 29, 2019
                    Updated by Devesh37
                    There is no progress in status. It doesn't change at all.

                    There is no progress in status. It doesn't change at all.

                    my product didnt get shipped - Comment #3472637 - Image #0
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                      S
                      SHAQLAIN AKHTAR
                      from Jalpaiguri, West Bengal
                      Jun 27, 2019
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                      Address: New Delhi, Delhi, 711102

                      I really need the bajaj finserv option available on flipkart for asus 6z i wanted to order it as soon as possible. There is no bajaj finserv option available for it. Please resolve the issue regarding this. Truenet commerce is the only seller for asus 6z on flipkart and its only flipkart exclusive. Offline sellers dosent sell asus mobiles anymore. Please make it happen i really need bajaj finserv option available on asus 6z today. Its a request.
                      I have replacement issues with your company three time canceled my replacement request with out my knowledge
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                        S
                        Sunil20192019
                        from Delhi, Delhi
                        Jun 27, 2019
                        Resolved
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                        Resolved

                        Address: Fatehabad, Haryana, 125050

                        Dear sir,

                        Kindly get unblock my flipkart account which is link with my register mobile number [protected] and reg email id
                        Sunil10. [protected]@ril.com
                        It was not use for selling purpose. It is only use for my personal use for my family and other relation. I want to use my flipkart account. But still it is not active. Kindly unblock my account and activate my flipkart account.
                        Jul 31, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 28, 2019
                        Flipkart Customer Care's response
                        Hi Sunil,

                        We are sorry to let you know that your recent order (OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

                        Your kind understanding is appreciated.
                        My flipcart account no. [protected]
                        I'm purchase nikon d5300 dslr
                        All accessories are available except cemera bag
                        This is not my folt why i'm trouble then flipcart give dete on dete
                        Delivery boy not pickup because he want beg with cemera then beg is not provide

                        kindly unblock my account and reactivate my account - Comment #3471373 - Image #0
                        kindly unblock my account and reactivate my account - Comment #3471373 - Image #1
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                          F
                          Fora Gamesa
                          from New Delhi, Delhi
                          Jun 27, 2019
                          Resolved
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                          Resolved

                          Already i contact with flipkart care about can not access game zone. They said i used different account in same ip, so they blocked game zone. After 2 or 3 days it will be work again. But till dated it does not work. Also i have a question, in same ip i can't access different accounts for game zone but how they accept orders through same ip used by different accounts?
                          Jul 30, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 28, 2019
                          Flipkart Customer Care's response
                          Hi,

                          Thanks for getting in touch.

                          We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].

                          Hope to hear from you soon
                          SMS sent by flipkart online shopping that i have won price which was Mahendra car 14, 60000 they told me to deposit 6.5K for registration i paid that fees then they ask for 29K it also paid i denied the price amount they have charge me 9K for the refund the to i didn't got my overall refund amount(6500+29200+9000=44700)kindly help me for the case.

                          game zone could not play - Comment #3471448 - Image #0
                          Shahnawaz Ghonia's reply, Jun 26, 2019
                          Dear team,

                          Kindly help to get my money refunded.
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                            R
                            Rajkumar Ekkelli
                            from Bengaluru, Karnataka
                            Jun 27, 2019
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                            Address: 560048

                            I purchased ipro power bank 10000 mah 1 months ago through the flipkart. Now it was not working. I want to replace the power bank or repair it. I have warranty card. I am very disappointed with flipkart order id :od[protected] invoice no : fop7y[protected]

                            I don't have nearest service center in my area. I contact with flipkart but they are not responsible.
                            Flipkart customer support has been notified about the posted complaint.
                            Adjustable VU smart television (kurntek brand )stand in Flipkart app costs Rs.999 but the technician (Rajasekhar) who came for installation charged us around Rs.2850.So, we request you to refund the balance amount.

                            my ipro power bank was not working - Comment #3471438 - Image #0
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                              S
                              Shefin anas
                              from Mumbai, Maharashtra
                              Jun 27, 2019
                              Resolved
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                              Resolved

                              Address: Kallolil house, kanjirappally po, Kottayam, Kottayam, Kerala, 686520

                              Sir,
                              My name is shefin anas
                              I have ordered 15.6 inch expandable bag of hp company with tracking id fmpc[protected] from flipkart.com
                              They have ensured the delivery at location of the provided address (Kanjirappally, pin code 686507). But now they informed me via email and sms that i have to collect it from arunapuram, pala which is almost 30+ kilometers away from provided address so that i have to travel this distance to collect my ordered item. While providing the address they haven't said the delivery to this address is not possible. Because of this i have to spend more money as transportation charge to avail this product. Please take necessary action and do the needful
                              +3 photos
                              Jul 29, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                A
                                Anil20083
                                from Mumbai, Maharashtra
                                Jun 27, 2019
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                                Address: 603204

                                On[protected] i ordered a mobile phone via order number od[protected]Vivo v15 pro mobile exchanging with my old moto g4 plus mobile). It was scheduled to be delivered on next day. But on the day of delivery due to language miscommunication the delivery person has reject the delivery saying that the exchanging product was not physically good. On the same i just checked with customer care regarding rejection and asked to send mail containing photos of exchanging mobile. On 20/06/2019 the gave a clearance that my mobile was good as per there guidelines and the wishmaster will attempt delivery with in 4 business days.
                                On 21/06/2019 in the morning i got a mail for flipkart customer care that the order was cancelled by seller. I checked the same with customer care and they are replying that i was due to miscommunication between flipkart and seller and asking for excuses. I tried to communicate many time with the customer support for escalating the issue, every time i got the same scripted reply saying "we are sorry for inconvenience caused...... We will improve our service based on your feedback".in addition to this they are asking me to wait till next sale.
                                Their negligence towards customer is intolerable and i just need my mobile
                                For the price when i bought it on 18/06/2019.
                                +6 photos
                                Flipkart customer support has been notified about the posted complaint.
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                                  erajaykumar9103
                                  from Bengaluru, Karnataka
                                  Jun 27, 2019
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                                  I purchased mobile handset mia2 on 19/06/2019 under order no od[protected] from flipkart.com and it delivers to me on 24.06.2019. I used mobile handset its battery backup very less as comparison to same other handset. I contact to flipkart for this but they did not respond to me. I request to you please look into matter and replaced the earliest
                                  From
                                  Kuldeep - garg
                                  [protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Ranu Bala
                                    from Delhi, Delhi
                                    Jun 27, 2019
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122001
                                    Website: www.filpkart.com

                                    Dear sir,

                                    I was not using Flipkart account for reselling.i was only using for my personal use for my family and other relation.kindly get done unblock my flipkart account and re activate my account which is linked with my phone no [protected].so kindly get unblock my account .I want to use my flipkart account.And kindly support me.so I hope you understand and get unblock my account.
                                    Jul 30, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 27, 2019
                                    Flipkart Customer Care's response
                                    Hi Ranu,

                                    We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

                                    Your kind understanding is appreciated.
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                                      N
                                      Navneetbsnl
                                      from Basti, Uttar Pradesh
                                      Jun 26, 2019
                                      Resolved
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                                      Resolved

                                      Address: QNo 43,Door Sanchar Colony, Sector-D, Aliganj, Lucknow., Lucknow, Uttar Pradesh, 226024

                                      Refer to my complaint dated 15/06/2019 regarding wrong delivery of product ordered vide order no od[protected] dated[protected] in which it was requested to deliver to correct product that i have ordered and same was accepted and replacement was placed to deliver the correct product and picked the product as wrongly delivered.
                                      But the same request as placed by your self was yet not honored by your channel partner/vender who have to deliver the correct product that i have ordered and again sent the wrong product i. E. Two single pc's of eura micra brief which i have not accepted as replacement on dated 20/06/2018 due to wrong product because i have ordered the pack of 4 euro micra brief vide od[protected] dated[protected].
                                      Kindly look into the matter and issue instructions to vender to sent the correct product that i have ordered od[protected] dated[protected] on rs. 268/-.
                                      Hoping the resolve the issue at the earliest and i will get the product that i have ordered.
                                      Jul 28, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 27, 2019
                                      Flipkart Customer Care's response
                                      Hi Navneet,

                                      Thanks for getting in touch.

                                      We regret to inform you that we are unable to find your order details. Request you to share us the order details or get in touch with our customer support number[protected].

                                      You can also check your order status here: http://fkrt.it/bqWLi~NN

                                      Hope to hear from you soon
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                                        R
                                        ranjith kumar j
                                        from Chennai, Tamil Nadu
                                        Jun 26, 2019
                                        Resolved
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                                        Resolved

                                        Address: 641035

                                        Hi. Am Ranjith. Am using flipkart about 6yrs. They give best service for me. And am Flipkart plus customer too.i usually ordered via my credit card. One time I found some unusual payment from flipkart. I just rise complaint against flipkart and my bank. But simply they blocked my account. I want to reopen my account. I tried to reach customer support. But no response..
                                        Jul 31, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 28, 2019
                                        Flipkart Customer Care's response
                                        Hi Ranjith,

                                        Thanks for writing in.

                                        We are sorry to let you know that our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account.

                                        Your kind understanding is appreciated.
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