| Address: Kolkata, West Bengal, 700035 |
Dear Sir/Madam,
Today I have purchased a Poco F1 mobile from Flipkart.com, order id - OD[protected].
At the time of purchase, I have opted for redemption of my Flipkart gift voucher amount of Rs. 1000/- but its was not deducted from the mobile amount.
My Flipkart Gift Voucher amount (under Flipkart plus zone) is showing Rs. 0/-.
The amount deducted by your end as follows: -
List Price
24, 999
Selling Price
24, 999
Extra Discount
-4, 000
Special Price
20, 999
Promotion discount
-673
Promotion discount
-1, 500
Promotion discount
-250
Shipping fee
40
Shipping discount
-40
Quantity
x 1
Price
₹ 18, 576
Offers Applied
No cost EMI on Credit and Debit Cards
₹ 673
10% Instant Discount on Axis Bank Cards
₹ 1, 500
Flat ₹250 off on Axis Bank EMI transactions
₹ 250
In the above-mentioned table (collected from Flipkart Order Section) showing no deduction of Rs. 1000/- (Gift Voucher Amount). But my Gift Voucher Balance is Rs. 0/-.
My question is why Rs. 1000/- was not deducted from the final amount.
Jul 29, 2019
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
Flipkart Customer Care's response We will revert on it.
Order has been cancelled as you people requested to cancel the order as you were unable to do complete your responsibilities. & not mine.
you people are unable to deliver the order to me. so it is your issue & not mine.
Please be clear in your words.