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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
Complaints 47082
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Flipkart reviews & complaints page 1227

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I
Inderpal123
from Mumbai, Maharashtra
Jun 21, 2019
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Address: #142 Ekta nagar street no 4 sector no 13, Sri Muktsar Sahib, Punjab, 152107

I placed an order on flip kart of John player white formal shirt but the product I received was totally different from what I ordered
Then I raised and return request for the same following that my order got picked 4 times but the return request got rejected stating that the product is not matching with the description which was the reason why I raised a return request.
So they asked me to raise a fresh return request and I agreeing to which but the courier service provider cancelled the return request stating that I want to keep the product with my self without my consent and the same thing is getting repeated over and over again
Flipkart customer support has been notified about the posted complaint.
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    D
    Divya Gurram
    from Chennai, Tamil Nadu
    Jun 21, 2019
    Resolved
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    Resolved

    Have been trying to reach flipkart customer support to activate my deactivated account, but they are not responding to calls. The line goes dead saying that executives are busy. No idea, how else they could be reached. Would like to activate my flipkart account. Please help with activation of the account. Please let me know if any further information is required.

    I have tried calling but the calls are always being disconnected after announcing the customer care is too busy to take my call. I dont understand why its taking such a long time to reactivate an account.
    Mail Id used while logging flipkart - divyagurram.[protected]@gmail.com
    +1 photos
    Aug 5, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 25, 2019
    Flipkart Customer Care's response
    Hi Divya,
    Thanks for getting in touch.
    We regret to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].
    Hope to hear from you soon.
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      D
      Devyadav201997
      from Mumbai, Maharashtra
      Jun 21, 2019
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      Address: Wz_b/108, Arya samaj road, 110059

      They are providing totally fake products and the way they are using is they show the different trusted seller and provide the product from worst sellers they are cheating with public what i say now flipkart i will never shop from ur app amazon is bestest as we compare to flipkart..they provide the broken seal products nd also expire they use the technique to change the slip of the product by fake slip and the quality of the product is in guilt or oxidized condition you can also see in the image that th sticker is put agian on the top and there is glue of the previous one and the seller i selected is not given on the bill there is an another seller whose name is syesha which provide us fake product
      +3 photos
      Flipkart customer support has been notified about the posted complaint.
      Jun 21, 2019
      Updated by Devyadav201997
      I ordered from supercomnet seller of flipkart but they provided me from the shreyash retail pvt.ltd.

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        D
        Devyadav201997
        from Mumbai, Maharashtra
        Jun 21, 2019
        Resolved
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        Address: Wz_b/108, Arya samaj road, 110059

        They are providing totally fake products and the way they are using is they show the different trusted seller and provide the product from worst sellers they are cheating with public what i say now flipkart i will never shop from ur app amazon is bestest as we compare to flipkart..they provide the broken seal products nd also expire they use the technique to change the slip of the product by fake slip and the quality of the product is in guilt or oxidized condition
        Jul 26, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Jun 21, 2019
        Updated by Devyadav201997
        I ordered from supercomnet seller of flipkart but they provided me from the shreyash retail pvt.ltd.

        Verified Support
        Jun 25, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          K
          kishore, k
          from Bengaluru, Karnataka
          Jun 21, 2019
          Resolved
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          Resolved

          Address: Chittoor, Andhra Pradesh, 517131

          Hi Team,
          I purchased Marq by Flipkart 1.5 Ton Split AC. For installation, I wait up to 2 weeks but no one is responding on the installation. so I went for a local AC installation Service.

          now the thing is that the unit is not functioning properly. The main thing is it is taking a very long time to make cool. my room size is 10/10.

          I already registered a complaint on MARQ, but no one is responding.
          Flipkart phone no: [protected]
          Order Id: 0d[protected]
          Jul 22, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Sriram Gururaj
            from Belgaum, Karnataka
            Jun 21, 2019
            Resolved
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            Resolved

            I have ordered acer predator helios 300 laptop 2 days back and it was assured by them that it will be delivered by today. But they still haven't shipped the item yet and they aren't giving any response. I have tried their customer care number and i have even put up a series of tweets in Twitter tagging them and also I've read this has happened to a lot of people. Please resolve this matter. Thank you
            Jul 26, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 25, 2019
            Flipkart Customer Care's response
            Hi Sriram,
            Thanks for writing in.
            We are sorry for the trouble you had to go through.
            However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Acer Predator Helios 300 Core i7 8th Gen - (8 GB/1 TB HDD/128 GB SSD/Windows 10 Home/4 GB Graphics) PH[protected]SR Gaming Laptop" s delivered to you on 22 Jun 19.Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. have a nice day!
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              V
              Viji12345
              from Bengaluru, Karnataka
              Jun 21, 2019
              Resolved
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              Resolved

              Hi I have ordered a watch in fatstrack on 19th June as I had check on my app it is showing as product delivered by 20th June but I did not get the product or call from the delivery man this is not the first time it is happening also a chat person name sukhinder is bad not at all understanding customer point of view make sure that this is resolved I am really fed up.of it is a very big amount
              Jul 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 21, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Sumit Thakur 09000
                from Delhi, Delhi
                Jun 21, 2019
                Resolved
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                Address: Mumbai City, Maharashtra, 400095

                I had ordered a PS4 from flipkart . I Recieved the order on mentioned time but the serial no. Or imei no. Of the product is not matching with the invoice. Serial no.on warranty card and console are not matching with invoice due to which the 1 year warranty comes invalid as Sony india considers warranty only when invoice and warranty card are proper. Due to mismatch warranty becomes in valid. Flipkart is not ready to revise invoice nor coming up with solution. I am getting no response for this issue from flipkart
                +5 photos
                Jul 27, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 24, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  Stephen J
                  from Bengaluru, Karnataka
                  Jun 21, 2019
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                  Address: 560008

                  I received a message from IM-FLPKRT, Saying

                  Dear customer sir / Madam congratulation you are Second prize lucky winner from Flipkart .com online shopping your win Swift Dzire (which cost is Rs 830000.00) The charge of you Registration service charge Rs This is valid Today know more for details contact at helpline NO [protected] and I got call from the this number for +[protected] his name is Nikhil Kumar he asked me to pay registration charges to transfer the fund in 5mins next 5mins they will transfer the full winning amount it seems, I have raised this complaint to flipkart CC already but not sure how far its true but I felt its fake 100%. So please be carefull.
                  +1 photos
                  Flipkart customer support has been notified about the posted complaint.
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                    B
                    Bala NMV
                    Jun 21, 2019
                    Resolved
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                    Address: Chennai, Tamil Nadu, 600116

                    Folks, This is regarding the purchase of the Split AC from flipkart. Although all the purchase and installation phase was okay in my case, the problem i face now is the service support. After this peak summer time the AC is not getting cool and when approached Hitachi they say the installation is wrong. But this was arranged and completed by flipkart. When called my installation guy he is help less and asking me to contact Flipkart or Hitachi. Hitachi is blaming flipkart, flipkart service support is either not reachable or the mails sent to [protected]@flipkart.com is bouncing back. I believe for any expensive household items it's better to avoid flipkart.
                    Jul 26, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      anjalihemaraj
                      from Bengaluru, Karnataka
                      Jun 21, 2019
                      Resolved
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                      Resolved

                      Address: 517102

                      Hi
                      i have ordered one mobile and it has to deliver by 21st june.

                      But from 19th june status is not updated. And if will call to customer support they are telling it will deliver by that but i am telling them still its far from 500 km and how can it deliver same day.these people are telling same information what we can see in our profile for tracking. what is the use if will they will give same information.if there are no rights for them to call the courier service people, then how can we get information . they were telling they cant get information about courier service then what is the meaning of customer support.
                      really very bad service.
                      i never think flipkart pople will give this much bad response. i am really worried if they will continue no one can buy from flipkart.
                      worest worest...response.
                      Jul 28, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Jun 21, 2019
                      Updated by anjalihemaraj
                      add image

                      Verified Support
                      Jun 25, 2019
                      Flipkart Customer Care's response
                      Hi,
                      Thanks for writing in.
                      We are sorry for the trouble you had to go through.
                      However, we're writing to let you know that the courier service provider has confirmed that the delivered of Realme 3 Pro (Lightning Purple, 128 GB) was completed on 22 Jun 19.
                      Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
                      Have a nice day!
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                        S
                        shubhamdubey619
                        from Delhi, Delhi
                        Jun 21, 2019
                        Resolved
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                        Resolved

                        Address: Flipkart Internet Private Limited,Buildings Alyssa,Begonia & Clove Embassy Tech Village,Outer Ring Road Devarabeesanahalli Village,Bengaluru 560103,Karnataka,India., 324010

                        I bought a nokia 5.1 plus phone with buyback guarantee on 3rd november 2018 now when i am trying to avail my claim neither the app nor the website showing my buyback guarantee value . i also tried to contact flipkart via customer care number but they are always busy to response.

                        my account userid : [protected]
                        my email id is : [protected]@gmail.com

                        order id :OD[protected]
                        +3 photos
                        Jun 26, 2019
                        Complaint marked as Resolved 
                        They resolve the issue thanks to consumer complaints
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 26, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          H
                          Harshjain11
                          from Chennai, Tamil Nadu
                          Jun 21, 2019
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                          Address: 600130

                          Flipkart and the service providers are harassing me mentally and disclosing my contact and product releated information to some third party. Not taking any complaint to me and saying that you have called in North department we can't help you and call the South department for complaint. Not taking exact complaint. Continuous lying related the information and it changes from person to person. Flipkart say complaint to service provider and service provider says complaint to flipkart.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 21, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Jun 30, 2019
                          Updated by Harshjain11
                          There is no solution have been provide till now and now i am having 2 more issues with the product
                          Jun 30, 2019
                          Updated by Harshjain11
                          Worst service ever no actions taken just mentally harassing me again and again.
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                            I
                            Irene Lou
                            from Mumbai, Maharashtra
                            Jun 21, 2019
                            Resolved
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                            Resolved

                            Address: Samarth Krupa Heritage Building Flat No 306, sector 10 Kharghar, 410210

                            I ordered a Cream some weeks ago and patiently waited for it, but after 2weeks.. I got a message that my order was returned because I cancelled the order. The delivery guy did not contact me. I tried to get back the product but it has already been returned to seller. My COD option has been removed since then. I'm a Plus Member and I love Flipkart. I'm a foreigner, so I can't use any other payment option. Please, help me.
                            Jul 23, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 21, 2019
                            Flipkart Customer Care's response
                            Hi,
                            Thanks for getting in touch.
                            We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
                            You can also check your order status here: http://fkrt.it/bqWLi~NN
                            Hope to hear from you soon.
                            Sir I am order two products from flipkart.they will give delivery June 14 2019 friday.but the products are not delivered.the given date for product delivery june 14.but products are not delivered
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                              S
                              sidharth.up
                              Jun 20, 2019
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                              Address: Koramangala, Bangalore, Karnataka, 679322

                              Sir. I ordered some products from flipkart via Bajaj finserve EMI card. Later I realised that I need to buy 2 more items too. So cancelled the order with in 10 minutes after I booked. And I got a message says that your amount will be refunded. Okay fine. On the EMI date 02/05/19 amount 3082 has been deducted from my account for this order. And when I contacted Bajaj finserve they said that refund wasn't completed. Total amount of the order was 18488 rupees Only. And 14990 has refunded and 3498 wasn't refunded. And I talked with the customer care guy of flipkart. He said that refund was successful and They can't do anything with this. They didn't help me with this. So the matter is I paid an amount for an item that I didn't even bought. I'm working at my hometown at Kerala. I hope that you know my pain. I'm hardly working to earn for my family. So please help me with this sir.
                              Sincerely,
                              Sidharth .u.p
                              Mob: [protected]
                              Email: sidhusidharth.[protected]@gmail.com
                              +5 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Jun 20, 2019
                              Updated by sidharth.up
                              Products are Samsung galaxy J8, boat stone 700 Bluetooth speaker and a mi band hrx edition.
                              Verified Support
                              Jun 21, 2019
                              Flipkart Customer Care's response
                              Hi, ​​​​​​​​​​​​​​​​​​​
                              We are sorry to let you know that your order with order ID OD[protected] has been canceled by the courier service provider due to unforeseen reasons. However, the seller has refunded β‚Ή3498 on 04 Apr 19 and this should have been credited in your credit card by now. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number: 035130 in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                              Jun 21, 2019
                              Updated by sidharth.up
                              Sir.
                              When I went to Bajaj finserve store to check about the refund. And they show me their system's display to me. In that it says refund has been partially completed or something like that. Phones amount is only refunded and both the speakers and mi bands amount is not refunded. Flipkart may send me the refund fully. But it doesn't credited to my card successfully. That's why I stucked at here. When I ask to flipkart they says amount was refunded. And when I ask Bajaj finserve they told me that it's partially refunded. What to do now.? Help me please. I need my money. If they can't do that atleast send me those products by the way. Please help me.
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                                S
                                Sai_Shivashetty
                                from Mumbai, Maharashtra
                                Jun 20, 2019
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                                Address: Hyderabad, Telangana, 500060

                                I have ordered Bosch Mixer Grinder OD[protected] on June 10 and it has to be delivered on 13th June
                                on june 13 i have contacted flipkart customer care and told my issue they have raised a complaint
                                after so many calls they have informed that my product will be delivered on or before 7pm of 18th June but it was not delivered
                                so i again started calling flipkart and they told me again to wait for another 24-48 hours to get it delivered and the requested time is completed but my product is still not delivered
                                Product ordered on 10th of june and today is 20th june
                                Worst expereince from flipkart never expected
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 21, 2019
                                Flipkart Customer Care's response
                                Hi, ​​​​​​​​​​​​​​​​​​​
                                We are sorry to let you know that your order has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, The seller has confirmed that a refund has been completed on 21 Jun 19 and will be reflecting on your account by 01 July 19. Hence, we are closing this case from our end. Your kind understanding is appreciated.
                                Jun 21, 2019
                                Updated by Sai_Shivashetty
                                How can you cancel the product without informing the customer and it is also not a 3rd party seller its an official flipkart assured seller OmniTechRetail
                                as it is the official seller so i have waited for more than one week
                                and without any solution how can you cancel the product
                                such a worst customer satisfaction from flipkart
                                you already initiated refund
                                but now the product price is increased
                                so i want bank emi charges+difference in amount
                                or else i will not close this case
                                Jun 21, 2019
                                Updated by Sai_Shivashetty
                                if you cant deliver the product then why your team kept me keep on waiying for more than one week
                                if you have told this before i would have cancelled the product
                                so do you think customers are fools?
                                then why your told me wait
                                i want the solution
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                                  C
                                  Chander P. Rai
                                  from Gurgaon, Haryana
                                  Jun 20, 2019
                                  Resolved
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                                  Resolved

                                  Address: 403, Padma Tower-1st, 4th Floor, Rajendra Place, New Delhi-110008, New Delhi, Delhi, 110008

                                  Ref. : My Orders - OD[protected] dt.19.06.2019 (Flipkart.com)
                                  Sub. : Complaint against order delay & harassment

                                  Dear Sir/Madam,

                                  This is to inform you that i was made prepaid ordered a Nokia 6.1 (Iron, White, 32 GB) Mobile on dt.19.06.2019 vide prepaid Order - OD[protected] because of delivery date & time showing 20.06.2019 - 11:00AM, i ordered this mobile for gifting dt.20.06.2019.

                                  I was contacted your delivery boy 2-3times but he was delayed reached to me at 05:15PM & demand cash (COD) from me against my this prepaid order, i ask with your delivery boy, " this is prepaid order" but he was not handover to me my order.

                                  I was contacted your toll free customer care number but they were not given any satisfactory answer to me & not arrange same day (20.06.2019) delivery.

                                  This item urgent required to me for birthday gift on 20.06.2019.

                                  You are requested to take a immediate action to solve this problem & make a urgent delivery on dt.20.06.2019.

                                  Thanks & Regards,

                                  Chander Prakash
                                  (Mob.No.:[protected])
                                  Jul 24, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it
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                                    G
                                    Gsou
                                    from Mumbai, Maharashtra
                                    Jun 20, 2019
                                    Resolved
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                                    Resolved

                                    Address: Murshidabad, West Bengal, 742121

                                    I am unhappy with the quality of a Air conditioner (Carrier 3star, Non-Inverter, Split).I bought at Flipkart on 1st April 2019.i am writing to seek a replacement

                                    The Air conditioner are not working properly.I think Outdoor unit fault.The AC was delivered on 4th April & Installation on 22th April and I noticed this problem after installation.

                                    I have attached a photo copy of my receipt as proof of purchase

                                    I would like to have this problem fixed quality please.already complaint over phone on 15th June[protected] If do not hear from you.I will lodge
                                    a formal complaint with consumer affairs in my state.

                                    You may contact me on [protected]/[protected] to discuss this matter further.

                                    Enclosed: Copy of receipt for Air conditioner
                                    +1 photos
                                    Jul 25, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 21, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for writing in.
                                    We're sorry to hear that you're facing issues with your Product. Since the product was delivered to you on 04 Apr 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out.
                                    Sir,
                                    When I had open my flipkart app it was log out and then I tried to sign in it shows login unsuccessful so, please resolve my problem as much as you can.

                                    complaint about carrier ac & your service provider - Comment #3464562 - Image #0
                                    Expected delivery 11 June but not delivered till day plz solve my delivery problem as soon as possible
                                    My parcel is not reach to me...Transport executive not responding properly...Kindly look into and do needful.
                                    When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                                    Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                                    My login details are as follow
                                    Name: shafeeq
                                    Phone: [protected]
                                    Email: [protected]@gmail.com
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                                      Y
                                      Yakubmd
                                      from Hyderabad, Telangana
                                      Jun 20, 2019
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                                      Address: Champapet, SBI Colony Hyderabad., 500079

                                      I recently ordered a American tourister bag which was return policy under 30days, but insufficient size to carry laptop. So I decided to return the product in return policy time. But return policy accepted but still the delivery pick up boy not assigned as their mention on date. Now around 5days happened still CC not try to slove my problem.
                                      +1 photos
                                      Received Damage food item box yesterday morning i have called them against refund and replacement till the time no response.this time they have no time to taken my calls contiously i calling them
                                      Varsha Saini's reply, Jun 15, 2019
                                      Damage box rec
                                      No one taken this matter seriously
                                      Need replacement or refund
                                      Varsha Saini's reply, Jun 15, 2019
                                      Need Replacement or Refund against it
                                      My product has changed through your company and delivery product is very out of work so i change this product.
                                      My flipkart id is blocked by flipkart due to I ordered 3 mobile realme c2 so plz unblock my flipkart id
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                                        N
                                        Nanak Jhamb
                                        from Mumbai, Maharashtra
                                        Jun 20, 2019
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana, 122001

                                        They have not provided my product on the promising date. If they have provided this information about delay well in advance I might have changed my decision. Moreover they have been providing wrong delivery executive number since last 3 days not once but twice and doing again fake doing promise of delivering the product on next delivery date. The delivery guy doesn't have my packet with him and today again they provided me the message for out for delivery today also the guy doesn't have my packet with him.
                                        There has been loss of my classes which I have to see using this router but they have made me lost so many days for it.
                                        They have violated the term of right to be informed from there customer moreover providing the wrong information on daily basis.
                                        +4 photos
                                        Jul 23, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 21, 2019
                                        Flipkart Customer Care's response
                                        Hi Nanak, ​​​​​​​​​​​​​​​​​​​
                                        We are sorry to let you know that your order has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                                        Redmi note 4

                                        wrong information provided by flipkart executives - Comment #3464529 - Image #0
                                        Damodar Sardar's reply, Jun 20, 2019
                                        Phones no network
                                        Damodar Sardar's reply, Jun 20, 2019
                                        Phones no network
                                        Damodar Sardar's reply, Jun 20, 2019
                                        Phones no network
                                        Damodar Sardar's reply, Jun 20, 2019
                                        Phones no network
                                        Damodar Sardar's reply, Jun 20, 2019
                                        Please
                                        Am ordered Redmi Note 7 Pro (Space Black, 128 GB)
                                        But am received the product is Redmi Note 7 Pro (Neptune Blue, 64gb)

                                        wrong information provided by flipkart executives - Comment #3464668 - Image #0
                                        wrong information provided by flipkart executives - Comment #3464668 - Image #1
                                        Replacement was cancelled with wrong reason.
                                        Volta's Ac 1.5 yon purchase by flipcart 0n 4th June.item delivered by flipcart 7th June .item installation date by flipcart 10th June .but item not installation till date and time .my problem not resolved by flipcart.m any calls dial flipcart but no response by voltas company and flipcart.
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