Flipkart Complaints & Reviews

The mobile I have ordered is Realme 3 Pro for 14298, and I received the courier with same name but after opening the courier I found diffrent mobile (Realme C2 cost of new is 7000)and item belongs to other customer.

I have already raise the complaint on[protected] to the team, the deadline for the resolutions is 16th June 2019, after this date they extended this to[protected] but still no update.

I have called Sr.Executive so many times but they denied me to answer and also treat me as everything as my fault.they behave me like they giving me a free mobile.

They fraud me and now harassing me to not giving me refund or any replacement.

I ordered a product Orka XXXL tear drop product on 8th June 2019, the delivery date of the product is mentioned as 12th june, later the product delivery date changed to 17th june, I am continuously checking with Flipkart support for the order status they are irresponsible and just extending the date. Now the updated date is 21st June, they are not even bothered about there customer.

Sir,
I Mr Pravin Salunkhe Purchased MI 4A Pro LED Smart TV from Flipkart
Through Order id OD[protected]
but i want of return the product and refund the money

reason for return & Refund is
i am a gst registered person and this product is used for in my business
i have received the invoice without my gst no
INPUT TAX CREDIT of Gst paid on purchase of the above product is not available for sett off
the portion of the GST is 28% is huge i.e almost Rs. 4812.28
if GST Set off is not available this is my LOSS OF RS. 4812.28

hence i want to return the product and get the refund due to non availability of Input tax credti of GST paid on purchase of the above product

pls consider my problem and return the product

my humble request is please return the product as early as possible

please do the needfull

Thanks & Regards
CA Pravin Salunkhe
Cell No : [protected]

Hi Guys, My account is hacked and I am unable to log in using the credentials I own. Tried reaching ypu social media team on Twitter and CC bit of no use.

Please let me know what Is the process to escalations. Too much annoyed with the poor response

Even though getting calls as resolution they r not updating or working on closing the issue.

Such a bad experience

Flipkart has been blacklisted my account saying that I was reselling the purchased items from them but I have ordered all of them in a legit way and all those orders were using by my family members, I just ordered them as they don't know how and where to purchase the mobiles now I was not able to use Flipkart services. I have many times contacted them via twitter but replied me saying "reselling products". Am a Btech student from hyderabad and I don't have any mobile or retail shop how could I sell them.
Account Registered No : [protected]
Email Id : neelamchandrashekar.[protected]@gmail.com

My name is Anandhan I m using axis credit card card no[protected]. I purchased one product from Flipkart on 9th oct 18. Regarding that product issue I requested Flipkart for return they accept and refund the money to my credit card . As they said I received one mail from flipkart in that they mentioned (We're writing to you about your refund of your MarQ by Flipkart 1 Ton 3 Star BEE Rating 2018 Split AC - White order with order ID OD[protected].
We’d like to confirm that the seller has refunded Rs.15799.00/- to your Axis Bank Credit Card account, card number: 530562******1077 on 12 Apr 19 with bank transaction id: 5391058570556065003050 and auth code: 078957. This amount should have been credited by 22 Apr 19. ) But till now I didnot received money from them. I contact with flipkart many times and also with bank side but not yet my problem is resolve.

Order Id:-OD[protected]MarQ AC) 3 star
Date of Initial order:- 24th May 2019
Scheduled date of Product receive:-03th June 2019
Reason:- Failure to commit dead line, several time phone call initiated, but no fruitful action yet been received.
Reschedule date for delivery of Product:- 17th june 2019(2PM -8 PM)
No commitment is fulfilled by flipkart till 18.06.2019. several communication done with flipkart through mail or telephonic conversation, the date was
1. 03th June 2019
2. 07th June 2019
3. 09th June 2019
4. 10th June 2019
But every time it is assured that problem will be solved, so it is nothing but time killing strategy of flipkart. As a result they also assured today that fruitful result may be provided till 21st June 2019. The payment already been provided to flipkart. Do needful so that the product may shifted within 2-3 days.

I have ordered for realme 3 on 10th may and flipkart delivered it by 11th may. after using some days i have faced some problem related to software and battery, so i raised a complain of replacement.
After lots of harassment they replaced it by 24th may and I received a damaged product. On that same day i requested for return but flipkart continuously rejected my return request without even a tech visit. i have complained several times but every time they ask 72 hours for resolution. In this way my 10 days return period was over and they firmly said that they can not refund my money. when i ask for the exact reason for my return cancellation they are unable to give the answer and ask to contact via mail. I have also mailed but they again failed to resolve my problem and at last they did not reply my email. I have attach the screenshot of conversation with flipkart person over email and my damaged product photo.
I want my money back as soon as possible because its almost a month but still the problem is not resolved.

I ordered a Mobile (realme 3 pro) in flipkart on 1st June and the delivery date is given as 7th June but the delivery hasn't reached me and I called flipkart regarding the delivery and they asked me to wait for few days and I waited and on 11th June flipkart agent called me and asked to cancel my product and reorder it and I done it. On 11th June I cancelled the above product and ordered again for this product the delivery date is given as 16th June and this product is also delayed in delivery. When I called flipkart regarding the delivery they asked me to wait 4 more days for the delivery as they said before for my last product. They are just simply saying it as a ekart logistics problem but this is so not fair.

I have ordered realme 3 pro via Flipkart supercomnet seller about a month back. The order id is OD[protected]. I registered return because of earpiece defect and hanging issue. The technician accepted it. But the return is rejected three times. First time the wishmaster not even attempted once to pick it up (no single call). Second time the customer care executive entered a wrong address (which I didn't tell). Third time wishmaster contacted me but he is asking me to take the product and give it to him at his affordable location (25km away from scheduled pickup address). The replacement is arranged for fourth time now and by the same courier partner. Could you please send the replacement through any other delivery partner (like Blue Dard, ekart, etc). I want this issue to be solved. Kindly help me out.

My name is Sootrapu Ravi, On your Flifkart online shope I ordered Redmi
Note 7 Pro mobile on[protected]. But I received Real me 3 mobile on
[protected] from E-kat logistics. I noticed the problem and raised return
request on flifkart. But you are rejected my return request because of not
enclosing the FRI copy to your mail. At this issue there is no fault from
my side to enclose FRI COPY. This is completely your fault. Here I am
enclosing My order tracking detail copy, Order Invoice, and some screen
shorts belongs to my order details for the proof.
ORDER ID: OD[protected]
TRACKING NUMBER: FMPC[protected]
INVOICE NO: FAAAV[protected]
In my Invoice copy It is very clear that my order details and received
mobile details completely different, Order details belongs to REDMI NOTE 7
PRO, Product details belongs to REALME 3 Mobile and cost worth also
different where REDMI NOTE 7 PRO is 13999 Rupees and Realme 3 cost is
10999.
I already approached consumer helpline, compliant ID is; 1363901.

As I would say that I have ordered a mobile 'redmi note 7S' on 15, june 2019 via flipkart online shopping website.

And Whenever I track, its status appearing as it will be delivered by 17, june 2019 that is already pass(Still showing they will deliver on past date)

I wanted to gift this mobile on my sister birthday that was on 17, june 2019.
I visited without any gift, because her choice is redmi note 7S.

Now, I am completely frusted and harassed by flipkart. My Time and all becomes waste. How can someone play and make fool to some customer.
Every body has respect and all. But whatever flipkart has done is completely trouble.

And in this way, govt. should not give permission to flipkart to sell and play with some customer.
Because flipkart is fraud and cheated company.

And i want file a case against flipkart.

I'm a flipkart plus customer I have ordered many items in flipkart in last 3 years for me and my family members. Recently i have ordered a Kenstar ceiling fan and 2 days later I got a mail stating that my order was cancelled and my account was blocked. I called the customer care and they are saying my order list was not intended for personal use. I don't know what's wrong in ordering a fan. I called them multiple times they are not responding properly and I didn't even got refund for the cancelled product. Many of my orders are under warranty and I'm not getting support for those either. even the customer care service guys don't know why my account was blocked. Please help.

Dear sir/ Madam
PLease replacement my phone Gionee P7 Max (Gold, 32 GB) due to display and touch screen is not woking from day on purchase. i have 3 times replacement request sent but replacement rejection massage given by you. my phone purchase date 13.06.19 order no.- OD[protected] .

request you kindly replace my phone. if you are not complete replacement than i will be go to legal process consumer form complain.

I bought marq ac fromflipkart in march, 2019
ac stopped working suddenly .
i am complaining to marq, jevves, flipkart for last 3 weeks continuously .
no one is responding. no one is listening . very poor after sales of marq by flipkart . no customer supoort .
1) After making 100 calls to them, finally a technician arrived from jevees last week named as mahesh wih reg. no. as [protected] .he said ac PCB is not working .
2) since, my ac is under warranty, it need to get replaced by company .
3) by calling marq they say, they didnt receive any update from jevves service center about pcb replacement
4) by calling jevees service center they say they didnt receive update from any technician .
5) by calling technician, he said he has informed service center .

SERVICE ID IS : 9F11-35411NRZO[protected]

I HAVE mailed to marq also, they say they will resolve matter . but no resolution for 3 weeks
i am tired of calling them, complaining them at call center for last 3 weekswith my issue still unresolved .
thats why i am here for complaint .
please help me resolving this matter .

Order ID: OD[protected]

My flipkart id [protected]@gmail.com

I bought an ac livpure 35500 from flipkart.com on emi
now my id is blocked by flipkart
emi is deducting
i want to say flipkart open my flipkart id
or take thier ac and refund me..
pls
i will register a consumer forum soon
i dont have any proof because my id is blocked

i contact too much but flikart no suport me
i mailed at [protected]@flikart.com 5 timees but this id is out of order curently so mail not deliverd n no reply of 5 mails
pls help me.. i want my id this id is running near about 2008 so i m so much tensed..pls i want my deteil innovice etc pls unblock or refund emis of ac n take your product back

My flipkart id [protected]@gmail.com

I bought an ac livpure 35500 from flipkart.com on emi
now my id is blocked by flipkart
emi is deducting
i want to say flipkart open my flipkart id
or take thier ac and refund me..
pls
i will register a consumer forum soon
i dont have any proof because my id is blocked.

I have ordered an Marq product on Flipkart 20 days bacl and got the Product delivered on 3JUNE2019. Installation was supposed to be done in 2 days after delivery. but no one from Flipkart or their service team called us to inform us of any delays. after contacting them several times . I contacted them on the day of promised installation date, only to be informed that it will be installed by another date. now even the date of return of product is passed and i believe this online retailer is committing fraud by promising false promises and not delivering what is promised.
Yet installation is pending.

And already i have purchased 2 more Marq products but i am afraid about service . And i want to return all marq products .

Already i have complaint in National consumer helpline
compalint Number : 1390041

Sumit Yadav
contact : [protected]

Recently I have purchased an item from flipkart.com and delivered within 15 days but they are promising to deliver within 10 days. Although when I received the product, it was totally different from the picture shown in it's app or website. I read some comment of other products and lot of customers are just harrasing for misleading through wrong images. The actual product image and the shown image are total different. I have Lodged a complaint to the Flipkart customer care but they unfortunately do nothing. I was so see some other e-commerce website like Amazon, shopclues but they are showing the actual images, not misleading customers. Flipkart truly these days misleading it's all customers.

He is my question why Flipkart send the different item or misleading customers with misleading images. This is called misleading selling trick. In the beginning Flipkart was good and service was too but now it is just disgusting. I request government to see about my count on and take steps against misleading customers.

I am using flipkart from last couple of year and flipkart suddenly blocked my account without informing me. I escalated the issue with consumer care and they told me that my recent purchase is not for personal use thereby blocked my account. I am a chartered accountant not a shopkeeper. This is totally rubbish. I also asked Customer care to provide me consumer grievance email id but they are not providing. Another example of misconduct with consumer.