Flipkart Complaints & Reviews

Sir, I have purchased a book of 315 from Flipkart.My account is inaccessible from 18.03.19 .I have made several calls & mails for paying the money to their customer care.They can not solve the matter till date but sending sms & mail everyday for payment and finally threatened to take legal action today.It is not my fault, they can not take payment from their system but harrasing me .Please help me.Malay Das, Malda

We as a company had ordered for a Lioncrown Curve Cabin Luggage - 22 inch and had selected the color as blue.

we have received the product today which is Silver in color.

we had not expected this from Flipkart.

The trust level has dropped and hence will be difficult to order anything again from you.

You'll should have updated us on the change of color of product

Issue related [Incident: IN[protected]]
Flipkart promise me for 10000 in bank account till monday u got refund intiated but till no resolution raise a complaint and take action is this trust

We are writing to you about your Gift Card.

We are happy to let you know that the seller have initiated the refund request for an amount of Rs.10, 000/- within 24 hours, the amount will be credited to your bank account by end of the day today.

We are sorry for the trouble caused to you.

Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Hope this helps.

Regards,
Sudharshan H
Flipkart Customer Support

I will Buy a Camera From flipkart Worth 29999 On date 8june 2019 and i will recived it 10 june 2019
when i open box many things are missing in box like camera lance, bag, card .
when i call to flipkart customer care it was say we will call u reguard this problem but
they are not call me or Not Solve my problem.
please help me

I ordered a Google pixel 3a from Flipkart and put my Moto g6 for exchange. First of all they were supposed to deliver by 11 am but it's not done. I call the delivery boy and he says he can't come before 1 pm. I call the customer service ( which I could only get through after 4 tries) and he just reads delivery instructions as on the order screen?

I try reaching the delivery guy again and he doesn't turn up till 5pm. After he comes he first starts shouting at me asking why I clicked the delivery deferal message when he told not to? The message stating that the delivery will be delayed?

Anyway I hand him my Moto g6 he says he can't accept it because there is a small white scratch on the back cover? Which is literally a spec. I say that's not fair because the instructions on the website [protected]@a otherwise.so I ask him to make me speak to the manager after saying "dimaag kharab Kar rahi hain" and the manager starts abusing me on the phone and threatens to raise a complaint because I'm detaining the delivery boy? After this the Flipkart customer care executive asks me to wait till Friday with no resolution? She doesn't understand the problem and start raising her voice against me?

Do you want to make sure customers don't order form you?because I'm not anymore and I will make sure no one around me does.

Even though you're a pseudo homegrown company( since you're registered in Singapore for tax benefits) I will always order from Amazon. They are upfront about their orders and understand the customers

My account has been blocked by flipkart as they are telling me that i am reselling the products. in their policy it is no where stated that they will block account if i purchase any product more than once. so itz in complete voilation of my rights. please see towards this case as amount of 14000 has also been in my account that is inaccesible now . this is pure case of fraud and embazzelment. they are stealing the customers hardf earned money . if they cannot unblock my accoumt then pleasse refund me my balance
m details are as under
[protected]
[protected]@gmail.com

I try to place an order mobile but it is showing you've reached the maximum units allowed for purchase of this item.i think there is no limit purchase any products.then y I am not able to place a order.no one solve my problem and no one have the responsibility and respect abt customer in Flipkart customer service, agents like aadithya, Venu and etc.

Uanable to reset my flipkart account password as i forgot my last password.
Tried forgot password process with different platform but got the same error - "unable to process request. Please retry."
And also tried with laptop, desktop version flipkart site and in app also but the issue still persistant, also tried with different browser but still showing error.

Please watch out your flipkart accounts. Mainly the accounts which has 60000 credit limit from Flipkart. Last two days my account was hacked and they placed orders worth 45000/- from flipkart credit card EMI option. I cancelled the orders. But they raised again. Later, I logged out of all devices through app. When I am trying to login again, I found that my account doesn't exist. I re-registered my account and all the previous orders are 'zero'. when contacted, Flipkart registered a complaint, they are saying all the orders that I received previously are now with another phone number and mail id. But name details are same as mine. Need to see how flipkart resolves this.

Regards,
Ramesh Tokachichu

I have not used flipkart for log time like more than 10 months. Because of that I forgot password and when I try to login there is forgot password on page but when I click on the same it giving error "unable to connect". I have tried from other mobile phones and PCs but still same error. I think it is really frustrating for this big giant company to not provide ant support because for support you need to login and mail to them for the complaint.
I am also using the amezon but it provides many alternatives for password change. Please help asap.

I have placed the order for real me 3 pro with exchange my current device.
It finally arrived after 3 days. The representative checked my device and stated that it is not eligible for exchange due to the single thin small line on the right side which is not even visible unless we turn it to bright light. I don't know why they waste customers time just for fun and time pass. It is clearly mentioned on the website that there are a few checks like screen must be intact, it must turn on with out connecting to the charger and No physical damage. Are they expecting a new phone in exchange. If so, why don't they just mention it on the website. My phone looks awesome, just like a brand new one. They just played with my time and excitement, of course feelings with it. I don't want them to resolve my issue.

Hello,

I placed an order of OPPO RENO 10x Zoom 6gb/128gb Order Id: OD[protected] on Flipkart on 2nd June 2019 with exchange of my old phone OPPO F1 S

On 9th June 2019 delivery boy came, inspected my phone and said will be back in half an hour.
But even after an hour he didn’t showed up.
Later that day I called him and he asked me to come to his office in Ulhasnagar.

As I reached to his office he said my old phone cannot be taken in exchange.

So I registered a complaint at FlipKart to look into this.
To my complaint, Flipkart sent a mail claiming to solve my problem by 12th June 2019.

On 10th June I received a mail saying to submit all photographs of old phone and after doing so they claimed that phone can’t b accepted as it isn’t meeting our guidelines.

Then I called customer care and asked them to send me the OPPO RENO 10x Zoom and will pay for it whatever the amount is instead of exchanging my old phone

Later I received a mail claiming that my new phone will be delivered in next 4 business working days.

But today morning 11th jUne 2019 got a mail a saying seller has cancelled the order.

Then I called FLIPKART CUSTOMER CARE and they said we can’t help you with this.

From last few days I have been going through so much difficulties from flipkart regarding the phone.
Even i was ready to pay remaining amount now my order is been cancelled.
Specially a response from FLIPKART of not being responsible or being unable to look into this.
People like us come to flipkart expecting to get good quality products at amazing prices with good services which is actually claimed by you but that doesn’t happen
Instead the happiness of buying new products from you guys are simply nothing less than nightmares.
Last few days Iam just either speaking with your customer care of mailing you.
And at the end everything goes in vein.
If it is so with Flipkart then why would people even think of buying from you?
Either we would go to Brand office (like oppo in my case)
Get my old phone inspected on the spot and buy the phone instead of so facing so many unnecessary mess from you.
We neither get product / service/ offer.
A complete disappointment!

Please resolve my issue at the earliest as I'm not getting any offer if I place a new order. And it is out of stock.

Thanks,
Gautam Jumrani

Flipkart order id
OD[protected]
I have places order of Oxillaxo printed full sleeve women jacket on 15 May 2019. It is prepaid order. Today, it is 09 Jun 2019 and already 24 days lapsed but the item ordered is not received yet. Despite of repeated complaints to flipkart the firm is not able to resolve the issue. First commitment of delivery of the purchased item was 18 May then 24, & 28 May. Then flipkart revised delivery date to 04, 05, 07, 08 June. Thus flipkart already given commitment for resolving issue for seven times but flipkart not able to either delivered the purchased item or refund the my money back. Daily I am receiving several calls from new person of flipkart each time repeating same story but there is no single call from competent executive from flipkart who can able to take responsibility invtotal and resolve the issue. Only bunch of robotic type of individuals seating in call centre calling every day and giving robotic answers. Highly redeculous service. Lacking of will power to resolve the issue.

Narendra Patil.

Without any intimation or notice or warning flipkart has blocked my account.I have been using flipkart for the last 5 years and flipkart blocked it in an instant without checking vintage and genuinness of customer.Also I am not able to view my previous purchases.I need invoices of previous history but not able to get the same.
They have directly blocked my account claiming that i have not shopped for personal use..How can they justify the same .they need to check previous 5 year history .Also they could have discussed with me before blocking.

Hi My mother has ordered shampoo from flipkart . Flipkart cheating customer by sending different shampoo inplace of what my mom ordered.I have shared pic of product with customer support .I was outstation & i have come to my home & find that this fraud activity of flipkart. They have sent same company shampoo but different product . I agreed for pickup also as shampoo has not been used but they are not giving my refund. Kindly take strict action against flipkart. I am attaching picture for proof. I trust this platform .I want my refund from flipkart.if required i will complain in Jago Grahak Jago platform.

I ordered Midea ac 1 ton from Flipkart where it shows delivery date 7th June and installation date as 8th June.

After multiple follow ups with Flipkart customer care also the installation is not done till 11th.

If I get it installed from outside they will void the warranty.

Such a big fraud Flipkart is doing with their customers.

If I knew this would have preferred ordering it from Amazon.

I had placed order for cover for Rs.369 + delivery charges = Rs.444.The amount was debited today morning at around 8am to my credit card.I phoned toll free number more than 20 times and I get IVR message as no such order and then ' all our customer service staff are busy.After duping me Rs.444, since morning, all your customer service staff are busy???.This happened last month also.For the item not delivered, wrong mail was sent telling that the courier person could not locate my flat, which is in the heart of the city.This was in respect of Disa grinder/ mixer.Your reply is expected immediately.I will post this fraud case in public forum and report the matter to consumer forum and issue legal notice through R.T.I.advocate in Delhi.I am not bothered about Rs.444, but I will see that your fraudulent deals are exposed and known to the public.I am Ex.Central Govt.Official and you will come to know the consequences of duping public.I am sending copy of mail to Prime Ministers Office also.

Today Date 11/06/2019
I face a huge problem from flipkart and his company which is alsos know as Ekart.
They don't have any kind of ethic and responsibility regarding their customer, because they take as a granted for a regular customer they don't value customer time.
Today I will received my replacement product which i registered a complained long day ago, but i haven't received yet because the delivery boy don't have responsibility for that.

I purchase a thomson tv from flipkart order id is OD[protected]
i have issue in display of tv i tried 100 times call to thomson customer care but their call automatically cutting i am not able to call thomson the tv is in under warranty and there is no service provieded by thomson its just mean you buy tv but the warranty means nothing there is no solution anything for this company. flipkart also not doing anything. i want service by thomson but i am not able to connect with thomson they just making fool of people. i updated vedio i tried many time customer care no. of thomson but call cutting automatically i want service and there is no service center and customer care support. flipkart and thomson collbrates and making fools of people

I am not happy with flipkart.
Five months back i brought lg g7think from flipkart.
Now i want buy a new mobile with exchange my lg g7 think mobile. So i decided to exchange . I selected oppo reno to buy. I opted to exchange in flipkart exchange programme. I filled all details like brand, mobile model. But problem starts here when i filled my IMEI number, it say " ENTERED IMEI NUMBER DOES NOT MATCH With SELECTED BRAND AND MODEL" i also checked my FLIPKART INVOICE IMEI. NOT WORKING...
I AM SUBMITTING WITH PROOFS .