Flipkart Complaints & Reviews

Two of my orders urbano fashion jeans and deezano jeans i purchased from flipkart. It was delivered on 29/05/2019. Due to size fit issue i requested for return and refund but still pick up not done till 26/06/2019..
I have been calling customer care regarding this issue.. They always give fake promises telling the problem is with courier end and it will be resolved soon.
Still not an action taken by flipkart regarding the issue.
I made a online payment through phone pe that amount also not refunded

I already raised complaint 5 times to flipkart customer care one of my product order id :-OD[protected] us polo assn men blue skinny jeans amount is 1199 this product in 5- days in cancellation mode. and when i called customer care to resolve my issue he is 40 times cut my call...

In the month of march we had got our gst number & had updated the same on the flipkart portal but till date the account says 'the documents submitted are under process. It will take 10-12 days for verification to be completed.', even after 3 months.

We have raised numerous tickets from our side on flipkart affiliate portal, but no response is received from your side yet. Please look into the matter and verify the same.

We have registered flipkart affiliate account registered with the mail id: [protected]@gmail.com.

Please looking into the matter immediately and release the pending payment from the last 3 months. If there is any other details that is required to be shared please let us know.

Hope to hear from you soon.

We purchased a mobile realme 2 in october 2018. The phone is not charging properly jack of the phone got damaged so i request you to please repair it as soon as possible as the phone is in guarantee period the battery is also discharging fast please help in solving the problem because it is very difficult for us to use this mobile properly so please resolve my problem as fast as possible

I had placed an order through flipkart pay later. But when the delivery person came to deliver the package he said it is cod and not paid and that there is a technical issue, the money will be refunded to the pay later account. I then paid the amount in cash and got my package. After a month i started receiving emails from flipkart that the amount of 3009 has to be paid else a legal notice will be send.
I emailed and contacted customer support to complain about the fraudulent. The support analyst emailed me that the money will be transferred to my bank account and i can pay flipkart pay later amount with that.
So far no amount has been refunded and there is absolutely no response from the customer support. Next step will be consumer court.

I purchased one AC if marq company from flipkart on 1st June and it stopped working on 17 June and register my complain on 18th June and on 23th one technician came to fix the issue.But he said, there is gas leakage issue and it is to be refilled and he went stating that he will come after company provides gas to be refilled.But still company neither responding technical nor me after so many reminder and Flipkart has given time frame that is last on 24th June and one day extension to resolve my issues and it has been passed twice still no resolution.My incident number is IN[protected]. I want to know the exact reason for this failure of flipkart.Thank you.

Hi flipkart team,
I want proper resolution / answer for the cancellation of my recent order redmi 6.
Your team are simply saying the reasons that photographs are not clear.
Please find the attached photographs which are clear to understand the features / parts of mobile, than this how much clarity images you need?

I feel flipkart is cheating customers by accepting the orders and finally cancelling them with out delivering the product. There is not even a single scratch on my exchange mobile.

Need the product what i have purchased.

Ordered maxpro m1 in june 2019 received product mfd on july 2018
Request to return was rejected my earlier maxpro m1 ordered on sept 2018 was having mfd date of aug 2018. (See image)
Imagine customer buying a new phone and receiving and older mfd phone of more than one year.
Anyway just by charging the phone it got heated it indicates what's in store for me.
Intiated a return request got rejected as they seller rejected it.
Seller is flipkart themselves as product packaging clearly indicates it was imported and sold by flipkart.
Flipkart is misleading authorities as well customers stating seller is as if someone other than flipkart. (See image seller is flipkart)
Besides flipkart calls me when we pick up the calls they disconnect when we recall the same number it says number is invalid.
They sms please check your email, where as we don't find any email from flipkart.
Please take back your outdated defective product and refund.
Ps: i have been ordered from amazon for last 20 years i have not gone such deceit as like flipkart, with this purchase i made a mistake i now realize it.
Customer beware and choose a online vendor who cares for you.
In case you with flipkart always check mfd date else you get product older than your current.

I really need the bajaj finserv option available on flipkart for asus 6z i wanted to order it as soon as possible. There is no bajaj finserv option available for it. Please resolve the issue regarding this. Truenet commerce is the only seller for asus 6z on flipkart and its only flipkart exclusive. Offline sellers dosent sell asus mobiles anymore. Please make it happen i really need bajaj finserv option available on asus 6z today. Its a request.

I ordered a product roadster mens grey checkered shirt worth 299 from flipkart and requested return. I received a wish master notification from flipkart on 25th june 2019 for return pickup. I called wishmaster with provided details and call not attempted by pickup guy. Later they didn't called me and cancelled return on their own. This type of behaviour seen from last three orders and too much delay happened. I reported each event to flipkart and not satisfied with their services. I want to file a complaint against their neglegance and irresponsible behaviour with customer.

I ordered a volta's ac from flipkart. I received ac whic part was missing. After complained they said u have to return it. I returned it but they are not giving refund. I ordered it for my sister wedding. My sister wedding date is 29th jun. I'm feeling ripped. My order id is od[protected]. My flipkart id is [protected]. My alternative mobile no is [protected]

I have ordered a vivo v15 mobile phone from flipkart on 24/06/2019 at 11.45 pm approximately but after successful payment from my side no notification of shipment, nothing is showing whether the order is placed or not, no mobile sms received no satisfactory help from customer care it's above 24 hours i have not been notified about anything... I want this issue to be solved asap

Hello
I ordered the product "Miss & Chief Metal Helicopter..." Order id OD[protected] On Jun 10th 2018
I returned it due to few reasons..
They told that my money will be credited back into my account ...
BUT STILLLLLL I DIDN'T RECEIVE MY MONEY...(even AFTER 1 YEAR)
please solve my issue...
I also approached bank ...but they told that there is no problem with the bank and the problem is with the seller ...I asked many times ..they told same thing ...I have to get Rs.1495

Hi i am gaurav and i was a plus member of flipkart and was shopping with flipkart since almost 4 years with fair payment record.. My account was blocked by flipkart around 1 month back without any prior information. It is very wrong and very cheap activity done by flipkart. I had purchased a mobile through flipkart and for which i purchased buy back gurantee as well but not able to avail because account got blocked. I need a justice and need a resolution. I sent plenty of mails to flipkart but nobody responds. My registered mail is [protected]@ymail.com

I purchased a phone from flipkart on 6th june 2019. After using that phone i found the diaplay of phone is defective. Display is blinking. So i complaint to flipkart about dis under policy period. Tecnician visit provide by flipkart. To me. But the issue didnot resolve because tecnician shared wrong feedback to flipkart. Now the flipkart says phone replacement is not possible go to secrvice centre.

Hi,

I order some items from supermarket worth of 888, when it came for dispatch one shampoo was opend and returned back to seller, after that i did'nt receive my refund money back and i called flipkart coustomer care for more than 10 time they are telling from seller side payment has been done and i will send you the reference number of that after that i called bank to check with amount they told no such payments has been happend with this reference number again i called costumer care number they are telling stories i need my refund statment with my banck account via mail otherwise i will take this to next step.

I look forward to your reply.

Yajna

Order id: OD[protected]
Incident: IN[protected]
Product :MarQ by Flipkart Dolby 32 inch(80 cm) HD Ready Smart LED TV
Color: Black Size: 32
Seller: OmniTechRetail
ordered on : 17th May 2019
status : yet to be delivered

i am writing this complaint after one month of placing order for a led tv which is yet to be delivered. i tried contacting flipkart customer service for the same but what i was promised was that i should cancel this order and place a fresh order the difference would be refunded in flipkart points which simply means i have to pay more 3500 rs on the same order which flipkart did not deliver . and this difference of 3500 rs will be given back to me in the form of flipkart points .Which is not at all reasonable as i already lost my precious time and i dont want to loose my hard earned money . all i want is my order to be delivered without further waste of my time, energy and money.
Thank you,
A flipkart Plus Customer.

I had ordered some groceries on flipkart on 20th june and it was scheduled to deliver on 21st june but it got delayed for 1 day but even after complaining on given number it didn't gave any specific date but day by day it kept going delayed indefinitely with out any rescheduling of order and now it has been a week without any information. They are now not even answering any calls from customer care iam not even able to cancel the order and it is a prepaid order. Please help me by any how

My product not delivered in 23 days
And i call customer care then the say that my number be unreachable but no call and no msg i have from flipkart
It is very burst company customer care for supporting customer
It is very sadness for me.
It is very bad delivery support for the company and not delivered time and date
Company also not support customer

Hello,

This is in regarding order number OD[protected].

I have made full payment using AXIS credit card and the payment was deducted and also converted to EMI also and when the delivery boy came to my address he came with product mentioned COD
and was demanding for payment to deliver the product.

Also he is refusing to take the exchange phone also due to a very minor scratch which is even not visible easily.

All the mentioned condition for a exchange are passed

1. The details of the brand, model and IMEI should match the details provided by you. - Matched
2. The phone should switch on without being connected to a charger & battery should not be swollen. - Matched Switch on without charger and no battery swelling
3. There should not be any physical damage on the mobile body including charging port. - No physical damage and charging port is intact
4. The screen should be intact without dead pixels, spots, lines or static on any part of the display. - Display is working fine no issue at all.

And when contacted flipkart they are not ready to solve the issue but asking to place new order in high price.

I have added image proofs also.

You can always contact on [protected]