Flipkart Complaints & Reviews

I ordered a phone and selected the old phone exchange offer but when delivery boy came he said that your phone is not eligible for exchange offer without giving any reason his name is ashish (Allahabad). Flipkart delivery boys think that they are on top of the world always act rudely. I am attaching photos of my device which i wanted to exchange plz resolve this matter. I trusted flipkart but now i am losing my trust because of your rude and dishonest delivery boys

+4 photos

Jul 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Phone: [protected]
Mail : [protected]@gmail.com

Jul 12, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response We will revert on it.

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Address: 700137

Sir, my name is vijay gupta. My registered mobile number is [protected] & email id is vijay.[protected]@gmail.com
Sir i want to login my account but i can't. It always shows an error "login unsuccessful. Please retry a minute" or "not able to connect to flipkart. Please check your network connection and try again". And i select forget password it says "forgot flow failed". I also lodged many complaints on flipkart regarding the issue but nobody cares. Calling to cc everyday, but they are just taking complaints but no resolution for it.
The main problem is i have a cashless credit card from flipkart and i want to pay my emi at 15 june. How is it possible for me to pay on time? Pls tell me and resolve my problem as soon as possible. It's realy very urgent sir.

Regards,
Vijay gupta
[protected]
[protected]

+2 photos

Jul 10, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.

Jun 04, 2019

Updated by Vijay.000731 Dear sir,

Let me tell you regarding this order. I ordered only 1 quantity of HP Printer for my personal use and order was confirmed but suddenly next day my order got cancelled so i lodged a complaint regarding this & your executive said that because of technical issue the order got cancelled. After that again i placed an order, by consulting with one of your executive. But all the orders got cancelled & flipkart support told me that it has been cancelled from the seller end. Now, you are saying that i wasn't ordering it for my personal use ? Sorry but it was only for my personal use. I never order anything for reselling purpose.

I have my EMI's to pay into my flipkart cardless credit account within 15th of june, and i am unable to pay the amount without signing into my account. So please tell me a procedure to pay the said amount before the due date, because after that i will not be liable to pay any extra charges (interest) levied by flipkart. Kindly reactivate my flipkart account so i can use your services & i will make sure the same will not happen near future from which your conditions gets void & do the needful.

Thanking you,
Vijay Gupta

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Address: G2, Chanakya Towers, West Marredpally, Hyderabad, Telangana, 500026

I am not able to login into flipkart as it shows unsuccessful login pls try after a minute.. I am trying to login from almost 4 to 5 days but unable to login...

Need resolution asap.. As i have 3k gift card in my account and also there is a buy back policy with one of the phone..

Name: rohit kumar
Email: [protected]@gmail.com

This is unfair by flipkart

Jul 14, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response We will revert on it.

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Address: H.no: 3-98/1, Shivalayam street , beside shivalayam , munugode, Nalgonda, Andhra Pradesh, 508244

My account is not logging in in flipkart... But i dont know the reason.. I have read that.. When returns are exceeded then the account will block in flipkart... But i didn't return anything... Also a thing that was i ordering a bluetooth from 3 days but it was cancelling automatically and shows as.. Order item returned... Whats my problem there to block my account.. That was cancelled all times due to out of stock reason from seller... Un block it fastly.. Also it has flipkart plus coins.. When anything happened to my account.. U should bare it

Jul 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 02, 2019

Updated by PRABHAS POLOJU i didnt expected this worst service and customer support from flipkart

Verified Support

Jun 03, 2019

Flipkart Customer Care's response We will revert on it.

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Hi,

My flipkart account linked to phone number [protected] got blocked stating the reason "usually high number of returns".

But this is not the case. Yes, i ordered few products from 2gud.com and returned but that is allowed when the product you are receving is not as described or satisfactory.

I have hardly ordered 10-15 products from flikart.com and returned few of them.

Kindly look into the matter immediately.

Thanks
Ashok kumar
Phone: [protected]

Jul 12, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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I had order product from flipkart and pay by cash but when i return the product i gave my paytm bank account detail for refund after pickup flipkart says that we are refunded. Flipkart gave me reference no. For id the refund is not credited then you can contact your bank by this reference no. But when i call in paytm care they said that flipkart not refunded you and flipkart says that we have refunded you. Please solve my problem

Order id od[protected]

+2 photos

Jul 7, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on May 23, 2019. However, if the refund is not reflecting, requested customer to contact the bank with the reference number shared. Hence, closing the complaint from our end.

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Address: Madhusudanbar, Panskura R.S., Purba Medinipur, Purba Medinipur, West Bengal, 721152

My flipkart account was with mobile no [protected]. Recently they sent me a mail in which they said they are suspecting i bought goods for reselling, so i would not be able to buy any more from flipkart. But i have to bought item not only for me, but also for my friends, colleagues, relatives and neighbours as they did not know the correct procedure to buy things, and they also had fear about online shopping. I am facing hige problems, this is illegal, they never warned me about this before. I will like to suggest everyone not to buy from flipkart.

+1 photos

Jul 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.

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Company name:flipkart product type - jbl speaker order id-od[protected] oder dated - rs.18499/- registered mobile no-[protected] registered email id - sadikulmolla. [protected]@gmail.com return id -[protected] amount paid - rs.18499/-
Problem - sale of fake product. Grievance details:-as per consumer, he ordered a jbl speaker from flipkart on 15/05/2019 and he paid of rs.18499/-. He received fake product from the company on 16/05/2019. There is nothing in the box. So he called to the company but did not give any satisfactory response to him. So he wants to raise grievance against the company ans proper resolution. He submitted a grievance in the national consumer forum. Grievance id is 1328122. Flipkart blocked his account and refused to give replacement or refund without any investigation or fir.

Jul 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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Sir,
My flipkart account blocked, i can't login. I have ₹ 1000 gift card balance and flipkart plus subscription. Please unblock my account.
I received a mail —

"we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."

Thank you.
E-mail [protected]@gmail.com

Jul 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.

Jun 03, 2019

Updated by asaruktklr As screen shot no any other communication happened and also what about gift balance

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A

asaruktklr

from Mumbai, Maharashtra

Jun 3, 2019

I had got a email, requesting mobile number no any other communication . Also what about 1000 gift balance

account blocked with gift balance - Comment #3449259 - Image #0

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Address: Pune, Maharashtra, 411016

I was buy redmi note 6pro on13th jan 2019 at that time i was buy of rs1rupees buyback guaranty plan that time i saw buyback guaranty terms and conditions there was clearly writing, the customer shall receive the buyback gurantee value of purchase of a new phone on same brand 11, 200 rupees discount with returning the old phone before 14 sep 2019, but now i'm trying to buy redmi note 7pro there is not option to claim buyback gurantee. I was calling flipkart customer care support many times upto 3 months. They were always telling wrong information various person give me different information there is purly shame fool support of customer care. I was registered my complaints nd they were called me nd same u can't claim because of seller not given to buyback return option

I want just say that i don't care about seller.
I was buy buyback gurantee plan from flipkart not a seller so flipkart giving me buyback gurantee claim as soon as possible

So please help me flipkart buyback plan is fraud
My mobile no [protected]/[protected]

+1 photos

Jul 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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On 21/5 I placed an order and it's shows 25/5 as delivery date to Vizag. But still now I haven't received the product. In Flipkart site it's showing on 26/5 product reached to the nearest hub. I'm getting not prompt response the Flipkart Customer care. Everyday they saying "we get back you within 48 hours". Still now the issue is not yet resolved.

+2 photos

Jul 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on 03 Jun 19. Hence, closing the complaint from our end.

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Address: House No 17 Shankarpur mahua, 844122

I purchase a laptop from flipkart and it is damaged when i received after that i raised a request of replacement and received same configuration laptop but is slow in performance and i updated issue on same day when laptop is replaced.
Then i raised return request for laptop and technician visited on 28.05.19 and on dated 30.05.2019 for doa activity and it is from hp side. They declare that performance issueand keyboard is not working properly and advise flipkart to pickup laptop and refund amount to me.

Flipkart executive had also on conference an dated 01.06.2019 and hp team guide them over the phone and inform them they sent the same mail sent to me on 30.05.2019 but they denied that they hadn't get any update from hp about technician visit.

You are requested to please take strict action against flipkart team.

Incident number: incident - in[protected] of flipkart.

They are not providing me solution.

Please find enclosed attached as proof of purchase and replacement.

Regards

Rajbir chaudhary
[protected]

+9 photos

Jul 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response We will revert on it.

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raju2529

from Delhi, Delhi

Jun 2, 2019

worst experience from Flipkart

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I have a flipkart affiliate account which is connected via email id birdofpassage. [protected]@gmail.com. According to flipkart affiliate policy the payment should be done when my approved payment reaches rs 5000/- and after 60 days the payment is done. My approved payment is rs 6773/- by the month of march 2019. By may 2019 i should have got the payment in my account. But i have not received the payment till now.

I have tried to communicate flipkart affiliate team through “contact us” option of their affiliate page. But i have not received any reply so far. They do not reply or contact in any way to resolve my concern.

I have worked very hard and earned this. It is very unfortunate that flipkart is ignoring their affiliate partners. Please take necessary action to resolve the matter.

+1 photos

Jul 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the affiliate account. We request customer to write to [protected]@flipkart. com for further support. Hence, closing the complaint form our end.

Jun 05, 2019

Updated by mail2sajal I have already done email at [protected]@flipkart.com. But no reply has come from the flipkart affiliate team yet. Kindly look into the matter.

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Address: Sobha Dream Acres Appartments, 560087

I was having around rs.1300 flipkart balance in the gift card balance, suddenly when i checked it was showing me only rs.100, when i contacted customer care, they informed that it has expired & i wont be able to use it.
As far as i know, they will be sending email or message notifications before 1 week or so if the wallet balance is going to expire, but i have not received any email or message notifications regarding the same or else i would have utilized it.

After raising this complain, they took around 12 days & now they are saying that they can not do anything regarding this as the gift card has already expired & i have lost my rs.1300.

Being a customer this is not at all expected.
They have to send notification if it is going to expire otherwise how we will remember the dates when it is going to expire.
Generally for advertisement they send 1000 messages or emails for their promotions and in this case when they should send, they are not sending any such notifications.

Hoping for some resolution here.

Jul 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the e-gift voucher balance is not reflecting. We have interacted with the customer and informed that as the e-gift voucher has expired the balance is not reflecting in customer wallet account. Hence, closing the complaint form our end.

Jun 04, 2019

Updated by [email protected] That's not the case.
I have raised complain for why I was not notified 1 week before?

Generally they will be sending email or message notifications before 1 week or so if the wallet balance is going to expire, but i have not received any email or message notifications regarding the same or else i would have utilized it.

In email also they have written same thing.

Attaching here the screenshot for the same.

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[email protected]

from Bengaluru, Karnataka

Jun 4, 2019

That's not the case.
I have raised complain for why I was not notified 1 week before?

Generally they will be sending email or message notifications before 1 week or so if the wallet balance is going to expire, but i have not received any email or message notifications regarding the same or else i would have utilized it.

In email also they have written same thing.

Attaching here the screenshot for the same.

gift card balance - Comment #3450944 - Image #0

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Flipkart blocks my flipkart plus account by their own customer care team's fault.in which they tell me order h single product for many times by which my account blocks for reselling purpose.in that matter there is not my fault.
Please take a serious actions against flipkart.
My account mobile no. Is [protected]
In that account i have flipkart plus.

Jul 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.

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I ordered 2 jeans from flipkart on 24/5/19 and paid 1777/- from my debit card and 361/-flipkart wallet. And canclled on 25/5/19 i got 361/- back in my flipkart wallet but i didn't get the refund amount in my bank account yet today is 1/6/19. They said it was not withdraw but i am having the statement of deduction of 1777/- please help me out from this issue. Thanks

Jul 7, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 01, 2019

Updated by Shilpa Rahul Verma Details of deduction from my account

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the refund is not received. We have interacted with the customer and informed that the seller has confirmed that refund has been completed on May 25, 2019. However, if the amount is not reflecting in customer account, requested customer to contact the bank and raise a charge back for the same. Hence, closing the complaint from our end.

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Address: Amrapali Institute, Shiksha Nagar, Lamachaur, Haldwani, 263139

I have ordered for 4 hp pen drives and paid rs. 1560/- to flipkart. I have received one courier on 27.05.2019 which contained only two hp pen drives upon opening the parcel, whereas bill have been supplied for 4 pen drives. Immediately i have contacted the customer care and they have promised to resolve the issue with supply of two pen drives before 1/6/19. On 31/05/2019, customer care mailed to me that they will not supply two pendrives, though i have paid for the same. I have against contacted customer care of flipkart but they have refused to supply the balance item. I am therefore complaining through this portal that flipkart is totally a fraud e-com portal which is supplying wrong/less quantity to customers. I recommend that everyone should take care before ordering through flipkart. The customer care of flipkart was rude and very unparliament even not interested to listen to me.

+2 photos

Jul 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product was missing in the package when it was delivered. We have interacted with the customer and informed that as per the update from courier service provider the package was intact when it was delivered and the product was inside the package. Hence, we are unable to accommodate customer request for the replacement to be issued. Closing the complaint from our end.

Jun 03, 2019

Updated by gks9090 There is no question of replacement of the item. My query was that I have received only two quantity pen drives instead of paid and ordered for 4 numbers. Either the Flipkart or who have supplied the pen drives have packed only two pen drives instead of paid for 4. The reply from Flipkart shows a unimaginable attitude. Therefore now I am interested to put the matter with consumer forum through my legal representative for short supply of ordered quantity.

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Address: Trunet Commerce, Bangalore, Bangalore, Karnataka

Website: FLIPKART

I purchased asus zenfone max pro m1 ordered on 19th may & received on 20th may
The day 20th itself found mobiles speakers are not working properly, i immediately made return request.
After 3 days technician visited on 23rd may in the road (Not from my house) but given faulty report to seller
Again intimated to flipkart return request same day 23rd may after 3 days technician called me but he didn't attend the service
Now no refund & no rectification of faulty mobile which is received from flipkart
Need help to resolve this issue from flipkart

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A

Akash Prajapati7617

from Mumbai, Maharashtra

Jun 17, 2019

Asus zenfone max pro m2 32g blue variant is out of stock, so can you tell me till what time it will be available .
And also i asked from asus help centre about this and they. said its available .
pincode : 324008

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Address: VELLORE,, 632009

Wrongly ordered good details.
Product name : nature sack the best of nature empty plastic lip
Gloss lipstick tubes (6 different colours
Ordered id : od[protected]
Order date : 24.05.2019, 10.12 am
Invoice no. : fab4cb[protected]
We wish you inform you that, we purchase the nature empty plastic lipstick tubes in your firm. It is wrongly giving order to you. So, we request you kindly cancel this order. We exchange a new article instead of above nature empty plastic at the worth of rs.364.00. Please exchange the product.

Thanking you.

+1 photos

Jul 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 01, 2019

Updated by naveensaranya wrongly ordered the goods ..please replace the goods...

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the order was placed wrongly. We have interacted with the customer and informed that as the product delivered is the same as ordered, the seller shall not be able to accommodate customer request for the return of the order. Hence, closing the complaint from our end.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1242

I am complaining about delivery boy

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my flipkart account is deactivated so pls active it. i am not a resellers

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login unsuccessful. please retry in a minute or not able to connect to flipkart. please check your network connection and try again.

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unable to login to flipkart account rohit kumar

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account not logging in

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urgent: account got blocked, kindly unblock immediately

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refund in paytm bank

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account blocked as they suspected I am a reseller

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got empty jbl boombox

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account blocked with gift balance

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buyback guarantee

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delaying my order delivery

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laptop i5 8gb ram

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flipkart affiliate payment is not received through my approved payment is above 5000

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gift card balance

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not solving my issue

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refund amount not in my account

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supply of less quantity against order no. od115518387564221000

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asus zenfone max pro m1

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wrongly ordered the product please refund

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