Flipkart Complaints & Reviews

I have ordered 1mobile for my brother that time order was cancelled again I do same product order again And now flipkart blocked my account saying that i am reselling products. Then he blocked my wallet money₹17000 also Without inquiry, how can they block my account. Please take necessary action on them.How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank You

For your ref my details...

[protected]
[protected]@gmail.com

I can't login into my account. Everytime i try it says "login unsuccessful please try in a minute" . I can't even change my password everytime i try it says unable to change your password please retry and if i try too many times it says maximum login attempts reached please retry after 24 hours. I orders about to be delivered and i really need to access my account. Please solve this ASAP. My user email id is handa[protected]@gmail.com

Date of Incidence- 7/6/2019
Transaction Ref- PZT[protected]YMVOL01
Desciption of Incident-
Ordered grocery on 7th june 2019 on flipkart.After receiving my creditcard amount they sent sms stating your order could not be completed AND refund has been initiated, When I call customer care they keep on telling, they will return the money and did not commit the delivery.My question is why did system accept when there is no stock and ask us to pay. After calling twice they told refund will be given on 19th june. They wasted my time by making me to order rs 1156 by various conditional additions by increasing from my need of rs.200 then to rs.500 then rs.800 then finally to rs, 1156 after which the order was accepted with delivery commitment of Sunday afternoon. All these transactions are not recorded and displayed on My account in their website. My question is how these so called reputed retailers can cheat people without any accountability. Some action to be initiated to deter them from freely playing around with customers money with out any penal obligation. I got guests at home, my money is blocked, now cooly telling we will refund the money causing immense stress to me and my family apart from wasting our time. Other similar E commerce retailers have better systems were payment is accepted only when stock is there.
Desired Resolution- Request to make them refund amount with heavy penalty to deter them from doing this again to other customers wasting nations productivity and stressing people.

Detailed Chat copy is available

Sir
Again my return request had been cancelled for the same product order id OD[protected]. EarlieIIon 4th june i bring the same in your notice and your reply was returned request has been initiated and will be pikup till 8th june. But on 7th june. Return request have been cancelled again.. Please mention the reason behind return cancellation. I am very upset with flipkart experience... Now i had made another return request today hope it would not been cancelled..

So flipkart is just making customer fool that's what they do. I purchased a tv from them after trusting them but it was my another mistakes when the tv started making issue I contacted them within return period and told them about the issue and from 28th may I am continuously being told that the issue will be resolved but on 2nd june I finally got a call from their social media team representative name Chndrakanti Nayak and she told me that they are going to refund me the amount and sent me a official Flipkart email with the complaint number. Here is the complaint number: IN[protected] and now from past 3 days I am following up with them regarding the refund confirmation and they are just doing the same what a government officers do which is telling customer to keep patience and they will resolve it at the earliest. When asking them to atleast call me one time so that I can be in the loop regarding why the issue hasn't been resolved they are not giving any answer and just asking me to keep waiting and waiting till the day I die. So yeah I know they will just say the same here as well to keep wait but still I am taking my chances. And if the issue is not resolved i have the official email they sent me with the refund and I will go to the legal route now doesn't matter how much it cost but I will make sure that the pain they have give me and the time they have waste is worth the money I spend. I have also attached the email snapshot they send to me

I ordered a Whirlpool AC on 23dr May and the expted date of delivery was 3rd June but my AC is not delivered till now (8th June). I called customer care number from 3rd of June but Everytime that need 24 to 48 hours to resolve the issue but failed Everytime I am very much anxious about my money thay taken from me. Flipkart return my money I don't want your product anny more. Worst customer care I ever faced.
Please take strong action against Flipkart.

I had to order a redmi note 7 pro on the flash sale. As you know the chances of getting a phone on this flash sale has been made a fuss about, I and my friend decide to order from 2 sources. Unluckily, we both succeed in ordering the phones(one on COD and the other on EMI). The wishmaster as they call it, comes to me with both the phones the next day. I ask the wishmaster to give me the phone on the COD option. What the wishmaster says is, "Sir, I've approved the EMI phone by mistake, so you'll have to accept it. I'll take away the other phone. " This phone was ordered from my friend's card and I didn't want him to bear the EMI for so long due to personal reasons. So, I insisted the wishmaster to reverse this and approve the other phone. The wishmaster calls his supervisor and has a discussion that I've no idea about. Then he says to me, " Sir, you should accept both the phones now and raise a return request later. " I had an idea that flipkart has special policies about mobile phone's return. But since it was a flipkart representative, I chose to trust on him and accepted the phone. Now, it's been more than 7 days and I haven't been able to return the phone. When I call the customer service, all I get is a "NO" And 30+ minutes of wait time. They say sorry sir.. But their sorry cannot be worth INR 17000, right?
I strongly feel this is not my fault and I should not pay for. I'd request you to show some decency and good customer service.

My flipkart account is [protected]
Flipkart blocked my account for submitted a complaint through consumercomplaints.in [ complaint link : https://www.consumercomplaints.in/flipkart-flipkart-canceled-my-order-after-ship...⇄ ] and my account have some pay later amount dues .Now my account was blocked so i was unable to login and pay my dues. if you are unblock my account than i will pay that amount otherwise i am not responsible for any payment pending or penalty fees or not paying.

I am looking for help on refund/return of my VU 55 inches television. I bought a TV from Flipkart on May 13th, 2019. In 2 days after buying the TV, I noticed unusual restart happening to the TV. I raised a complaint and had the technical team visit me multiple times and perform troubleshooting, however in vain. Finally, they agreed to replace my TV. I have the bill and all accessories apart for the box. When I placed the return for the TV FLIPKART very precisely mentioned to return the original box if present. Again it was optional. However, today the guy came to pick it up and refused to pick up without the box. Now the time for replacement is over and they won't take the TV back.

I bought a new Acer laptop worth Rs. 52000/- from Flipkart and was delivered to me on 6th of June 2019. When I went online to register my product, I found that the laptop is out of warranty. When I contacted Flipkart they asked me to contact Acer for the same.

My question here is why should I contact Acer ?? It is Flipkart who should help me here as I bought it from Flipkart. This is cheating as Flipkart is disposing the old out of warranty products to customer's with offer schemes.

I want the warranty for my product and I don't want to contact Acer for the same as Acer is not at fault here.

​One of my colleague's wife got cheated of Rs 68, 900.00 on Flipkart purchase on 31-May, 2019.

Here are the details of the transaction

I inform you that unauthorized purchasing on your site using my Canara Bank debit card without my information deduct amount Rs. 68900/- from my Canara Bank a/c

31-May 2019 21:05 by debit card (Ref:[protected]

I want to cancel this order & refund payment in my a/c

Also, want to know the details of this order as this was not ordered from my side and the contact number given in this order as someone very known to

Transaction date - 07/06/2019
Transaction time - 9.05 P. M

Kindly help us in identifying this as the complainee is very poor and the amount was from the PF of the deceased husband.

Regards

Sandeep Shrivastava

I have been buying Cartier roadster perfume from you for more than a year. I would have bought more than 20 no’s over the last year. Recently I ordered 2 bottles of Cartier roadster and both happen to be fake. I am very disappointed that this has happened with Flipkart. Want you to check and refund me the amount I paid

Raghunandana.
[protected]

Dear Team,

I placed and order of washing machine on 18 may 2019 for Mussoorie address and machine reached dehradun on 28 May by ekart logistics which is the third party vendor of the India’s best shopping website flipkart, and the promise delivery date is 1st of Jun 2019. So when I observes that there is no movement in my order, I called your cust care no. where Poonam answers me and advise to place new order...woow what a answer, when I asked her that I need my parcel anyhow she cut off my call.
Now again I called cust care where palak answers me and she also advise to place new order, that we can’t do anything in this case.So I agree to place the same order with her but I asked her to plz give that product on that same on that she also denies. Wow!!!
Now see when my packet receives at dehradun then isn’t this duty of ekart team to call me that we can not deliver your order because of out of service area what they are doing with that product for 5 days even they don’t call me I called to flipkart for the follow up of my machine. I need answer why they don’t revert me on the same day of after One day why I take follow up .Is this the way how you treat with your premium customers.
Why you guys take the order if it is undeliverable why flipkart not gave me popup that this is undeliverable area even though if you cross check my account plenty of products I received on the same pincode.
I am really upset with this kind of service from such a big brand. I need to gift that product to my cousin but you guys broke my heart.

PATHETIC SERVICE!!!
SUPER UNACCEPTABLE!!!

Dear sir,
My name is rajendra singh negi and i bought one mobile phone by flipkart and I received 23rd of May 2019 and when I opened its totly defoult and I call customer care and rasied complet about damage display and panal and still thay are giving me only date to date pickup but your courier partner is saying without flipkart mail receive he will not come to pic
Sir I am mantily very distrub about this matter and I am a heart pesent and if some miss happening with me tham my family member will do some thing to INDIAN CONSUMER COURT AND INDIAN GOVT. about this type of fraud and customer face problam too long time 23rd May to 7th Jun 2019 still they are not resolve my problam. And same issue I have exclate many time but flipkart back-end tern don't understand. I don't know how they guys working.
Thanks
Rajendra singh negi
[protected]

Main Motorola Power One ko Flipkart se order kiya tha Jab mujhe phone receive Hua Main use karna Shuru Kiya uske baad isme mobile mein Kafi saree problems Shuru Hone Lagi Jaise a example mobile ki battery Kafi kam time mein hi overheat Hone Lagi aur Iske saath saath Jab Main Phone ko jio se hundred percent charge karne ki koshish ki to uske andar phone Ne zero se hundred percent charge hone Mein 3 ghante aur 20 minute ka samay liya main aagale Din Wapas i0 se charge karne ki koshish ki dubara 3 ghante aur 35 minute ka samay liya uske baad main Flipkart ko complaint Kari mobile purchase Ke 1 Din Baad Hi unhone is Samay return request accept kar li aur technician visit Mere Ghar parvi Jab Hua vyakti check karne aaya tha usne check Karke aur Hamein Gumrah kar diya aur kaha ki a boy itna time leta hai charge hone mein aur mobile bilkul sahi hai To Hum Uske response nahi The Isliye Humne Wapas return request Flipkart ke andar Karvy uske baad Flipkart Ne Dobara technician visit Kare job dusra vyakti technician technician Wapas Hamare check karne Aaya to usne mobile ko hard reset mode mein format Kiya uske baad mein jo bhi usko switch off karke aur usne 4 Lagaya aur Samay Samay Dekha ki 10 minute ke andar phone ki battery se 5% hi charge Ho Paye tab vyakti Hamein bol Kar Gaya ki is phone mein dikkat hai main request daal Raha Hoon aap Flipkart se baat kar lijiyega aur unhone ek paper Mere Sine bhi Liye jab mai Wapas Flipkart se baat ki tu hone ka ki aap Hamein Do Din Ka Waqt dijiye hum aapko mobiles change karna hai kar denge ya jo bhi resolution Hoga hua aapko provide Karenge uske baad mein Do Din Ka wait kiya Uske bad company ka koi call Nahi Aaya Mujhe uske baad main wapas mobile app check kiya to 6 June last date return request ke liye to main wapas return request ki to agale Hi Din Mujhe wahan se Flipkart ke yahan se call aaa ki aapne dost Baat Se Jyada technician wait kara li hai isliye aap is Phone ko Chain Nahi kara sakte ho hum aapko is phone change Nahin Karenge aapko brand company se hi baat karni Hogi Vahi aapki sahayata kar sakte hain
Main Yaha phone 13000 mein kharida Ab ya bilkul bhi kharab phone Mila Hai Mujhe a aur Flipkart bhi kuch nahin kar rahi hai usne mana kar diya ki Wapas Phone ko chain Nahin Karega mere paas kuch proof hai jisse aapko Dekhne Mein Asani Hogi ki mujhe Kitni problem face ho rahi hai aur aap Chahe to technician visit ka jo proforma Hai vah bhi Flipkart ke technician se connect kar sakte hai Jisme Insaaf likha gaya hai ki wah phone hard reset aur format aur switch off karne ke bad standby mode ke andar 10 minute ke andar sirf 5% recharge ho Paya

I want to pay my dues at flipkart but they have blocked my account. So i am not been able to pay my dues. Kindly solve my problem. I contacted flipkart several times and they are not helping me sincerely. They are not informing me everything correctly. I am a flipkart plus customer.why should Flipkart blocked me? ... I don't understand... Flipkart, cheat me here, [protected]@flipkart.com mail also unavailable... Pls help me

IM PURCHASED ON LED TV FROM FLIPKART, IM NOT SATISFIED WITH FIT AND The authorized service engineer not providing detailed demo.

ORDER NO: OD[protected]
PRODUCT : Mi LED Smart TV 4A PRO 80 cm (32) with ...
Color: Black
Size: 32
Seller:TrueComRetail
₹12, 999
Delivered on Fri, May 24th '19
Your item has been delivered
RATE & REVIEW PRODUCT

I Ordered a Antivirus on Flipkart on 30th May from the Seller Retail Net. I Ordered it on 30th and they took 10 days to deliver the product, the worstest service by them, the product was delivered to me today itself and when i opened the product the product box was tampered and the seal of the Antivirus was broken already, means they sent me an used product after knowing also that this is used product the shipped that product to me.

they must have checked the product and they knew that this is used product but then also they shipped it.

i seriously want a complaint to be registered regarding them they have repeated same thing again, according to the reviews of this product many users have complained regarding the same issue and then also they have done the same thing.

Order id = OD[protected]
Contact = [protected]

This is my Order Id: OD[protected]

Ekart Logistics - FMPP[protected]

Expected to reach my address on 6-June, Still there is no calls or information from Flipkart. When I tried to call customer care they are saying its attempted to delivery. Where you attempted, with whom you attempted. I am the ordered person. I dint receive any single call. Hope there is misconfusion. Hope Flipkart will do geniunly...

This is my number [protected]

Hi I have accumulated an amount above the threshold amount i.e., above 5000 INR .I have mailed them, called the flipkart customer support.. and there is no change or response from their end. I tired of calling the flipkart customer support as they are saying they don't know anything about affiliate.Only information they are providing is to mail the flipkart affiliate support and I have raised over 50 tickets(mails).Please tell me if there's way to resolve my problem or please tell me what's reason for this situation.