Flipkart Complaints & Reviews

Amount deducted from bank account but no comfirmation message or email received from flipkart regarding my order. Specific order was not even appeared in order section. And no notification regarding the order status.. The items continued to appear in cart even after the payment deducted. No update on refund or reversal of payment in my bank account (Original payment method)

15th may i have ordered lgxboom ok45 payment also done from my credit card but today i got a email seller cancelled my order and reason out of stock however my brother also ordered same item after my order and his order got shipped if his order got shipped so how possible my order out of stock now the same seller increased the price of the same item earlier price was 6999 now price 12999 its a major complaint i spoke to flip kart people nobody able to help in this complaint they just have a answer will speak to the seller and u can place a new order i asked who is responsible for the difference amount they said we can only refund 1000 rupees for the new order if price difference more than 1000 then we cant help horrible exp with flip kart. My order id od[protected]. Flipkart previous reply customer raised complaint regarding order get cancelled, as we interacted with the customer and assist customer that seller has agreed to provide the difference amount of the new order placed to your bank account which will be equal or less than to rs. 1000/-. The refund of the amount will be processed once the fresh order is delivered. Please replay in the mail thread once you are able to successfully place new order. Hence, we are closing this case. I dont understand if i place a new order now price for the same item is 14699 and my order price was 6462 who is responsible for the 8237 higher difference amount. My previous grievance number: 1323570 on your website it got closed by flipkart.

I have previously posted 2 complaint where in first complaint flipkart told me that
"account is blocked due to technical error but now this error has fixed" .
But still my account is blocked then i posted second complaint about my account not activated yet and they replied me that there system observe that I am reselling the product. I don't know in what basis they are deciding.
I just help my uncle to order item for him, he don't know how to do order online, since he is not educated.
Now my uncle is afraid of buying things from online.
This incident discourage him to make purchases from online.
If things happen like this how can we say our country is digitalis.
I have try to reach them all possible way but they never told me in what basis they observe that I'm reselling, if i know then i can make u clear but they didn't clearfy me.. Being a plus member this is how i suffering.
Seriously never expected from flipkart .
And also flipkart told me that my flipkart gift card will be transferred to my account on 27th May but i didn't received yet.
([protected]@gmail.com)
Below are the screen shots.

Hi! I am Bivas Mondal, my email : bivas.[protected]@gmail.com. I am a regular buyer at Flipkart till last two weeks. I am not able to log into my account for 2 weeks now. I have tried to change my password as well. But whenever I try to change it, it sends verification mail containing otp but doesn't let me change it. I have tried to contact Flipkart but they didn't provide much help. They kept uttering that they will send an e-mail from which I will be able to do so. But after 2 weeks of waiting, I am disappointed. So, my request is to you of you kindly look into this matter and resolve this issue ASAP.

Sir
I have got washing machine ifb which is not good condition I have complained about this they have promised for replacement but technician has not visited the site and told issue solved and also rejected the replacement request
Totally fake technician has not visited and replacement also they are not ready to do they are not ready to refund my amount
I have made continuously callled to flipkart. Customer care no response

My order is is OD[protected]. My item is touch 650 njn kurtz KA048. My item have defected. So please change my product. My contect no. Is [protected]. So please resolve my problem. I have some problem in your product. Many time we had purchase product but not facing problem but i had purchased tourch. It's defacted item will send by you. So please solved my problem. Immediately

Flipkart concern team first you have to understand what's problem i am facing...
I didn't anything wrong, i got some technical error from flipkart app, i wasn't return high number of products, i am valuable customer as you said i was purchased lot of high value products, i recently purchased "fossil wristwatch" it was dead on arrival when i received so that's why i try to raise a return request, that time i got some technical error because of poor internet connection suddenly i got a error message "login unsuccessful please try after some minute" i don't know why it happened, i had sent lot of emails to you but you not provided exact solution. Please understand my situation bcoz that product is10000rs worthy, it dead on arrival when i received so i need to return or replacement it has only 10 days left for return period, i just asking only for raise a return request of that product. I need to return last purchased product bcoz it was damaged when i received, that is10000rs worthy product "fossil dark brown watch" order placed on may 07, 2019 order id od[protected], i got a unexpected error with flipkart app i unable to login i don't know why it came i didn't anything wrongly just understand my situation, i contacted to customer support team, they said please revert on this mail we will surely solved your problem, that's why i mailed to you, one more thing i only need to just return or replacement the purchased product that's all otherwise i not expect unnecessary statements from you. Just understand what's my exact problem.

Note: i have attached product invoice check it and one thing the product return time is only 10 days left so i need a quick resolution.

Its 8th day now and this is my second complaint regarding my order, nobody is helping me in this regard.
Worst experience with flipkart - i have ordered redmi note 7 pro on 22th may 2019 from flipkart. The expected delivery of the product was on 23rd may as it was shown in flipkart delivery option.
At 7:45 am in the morning from +91-[protected] by ekart executive that i am coming now, i said i have kept my office address so please come by 10 am as i am not in office, he very rudely said "phir main 2 baje ayga" i said okay come by 2 pm. When he didnt came up at 2 pm i called him ke where are you bhayya he said he will come by 4 pm, at 4 pm he again didnt came up then i called him again and he said ke woh kahin nikal gaya hai ab nai ayga, then i told him i had waited for whole day and now you are saying this, then he said main nai ara ja jo karna hai karle. This is the way these ekart people are talking.

Today its 28th may and i still didnt get my mobile. I am regularly in touch with customer care every day morning to evening and every time i have to explain to them the whole case. Now the worst thing is that delivery guy has notified them that i had rejected the order. I paid 17000 rs in advance and why would i rejecting the order. Flipkart customer care is also not doing anything and my order is been delayed by 5 days and i want the compensation now. I want my full money return along with the mobile. I have all the records in writing which i had spoken to customer care

My name sanju, order no:od[protected]. I have purchase fast track aviator sunglasses in flipkart. But i got different type of sunglasses. Not same shown as website. So i put return request but flipkart not approve my return. I really very disappointed to shop with flipkart. Flipkart not approve my return request. But my product has under return policy. But still flipkart not approve. My money cheated.

I'm bye new vivo mobile fone but i'm rec vivo dammy fone, i'm pay in advance thru my cradit crad, my crad bill genreted, but my problam is not resolve, helpline team is very poor, 10 time call my rec dammy mobile pls replace my mobile, but every time my replacement is cencell from saller side, meen saller is fraud isliye mera replaement cencell karta hai, 28 days ho gayie but my problam is not resolve, main flipcart ko pay kiya hai, google url link

https://drive.Google.Com/open?id=1woaj2at79rjlt7r7sbjpcmubw0taaz72

I have purchased refrigerator and received on 24th may.
As per flipkart policy installation might complete within two working days from delivery.

I didnt get any confirmation for installation from samsung.

I have called flipkart and samsung customer care for installation but no response from any side.

Do the needful and arrange service engg. For installation asap.

I have purchased only one product that to redmi not 7 pro and when i have recieved this product on 10th may after a few days i have noticed that speaker was not working properly so i asked for replacement and the replacement was accepted but after receiving the product on the date of 25th and box seal was broken and tye product was not an redmi note 7 pro so immediately i spoken with the executive shivani and raised a return request and next day ie 26th may it was rejected by the seller and again same day i have contacted the executive and explained the same issue and he raised a complaint at same day evening i have recieved a mail from customer support naveen kumar saying that your account had been blocked bcz of high no return in your purchase history but i have purchased only one product in my account that to received a different product and they are saying high no of return this is shown that they are cheating the people's and after if they're raised any queries without informing they will block tha account if tried calling they will not answer.

Another issue going on from 19th may with flipkart is tracked under reference incident: in[protected]

Flipkart is not providing proper information to customer and every representative is telling new story. They are not believing the customer but blindly believes their supplier. They claimed that they refunded the amount for the cancelled item on 19th may itself and forced me to check with bank. I did all possible things that they asked me to do and also proved now that the refund is not initiated. Earlier they mentioned refund is completed and today they mentioned that they did not even charge for the cancelled product but i proved that all are wrong statement by showing my card statement. Why are they not able to find the refund status. Is there no process in place. Before even contacting me they can check from their side itself that how much amount charged for that order in dispute. They simply trying to force the customer to contact bank wasting all of our time. Flipkart wasted their time, i wasted my time and bank wasted their time. If we have proper process in place we all could have saved our valuable time here.

I have the complete mail thread and i can attach it here if you guys want it. I am not doing that now as it has my bank statement as well.

I received my dektron led tv order 17 may 2019 and installation date fixed by flipkart on 20th may, but till date 29 may 2019 installation pending, i complaint already 5-7 time everyday. But still not responding and also flipkart customer excutive told me if i done my led tv installation personally or outside than guarantee and warranty not applicable on led tv.

I am very upset and very angry, i want to claim 5 times of my original value please suggest me how can i do that.

Dear sir/madam,

I placed a return request for the product name as maniac
Striped men round or crew dark green, black t-shirt with order id :od[protected] and replacement id was[protected]. After 4 days waiting yesterday replacement product is delivered.

Once again you successfully delivered a wrong product. What i seen in the website that is completely different the product which is delivered to me.

I have attached a images from website and the product delivered. I disappointed again. Please deliver the product what i shown in the website otherwise refund my money. Please don't waste my time again and again.

Has been more than 18 days and still i haven't received a refund which i
Should got for free installation of my livpure air conditioner. It was
Advertised as free installation but technician refused to do so. Hence
Called flipkart and was advised by a rep that i need to give money and get
Invoice. If i would forward that i'll be getting a refund which i've done
Before 16 days still i didn't receive a refund. People here don't provide
Resolution but fake promiss and sometimes they're too rude and i'm still
Attached here without money. Not sure why it had been this much delay. The
Worst here is they keep on postponing the resolution date more than 5 times
And its going to be month end. The due amount is 1599. Now i regret i
Should not have gone for flipkart since they use bait and switch
Tactics.. Need your help to get refund i've all the email threads where
Flipkart provided fake promises saying that i'd be receiving a refund
Within this day. Even calls u can check

I have ordered a kurti, which it displayed as get by tomorrow morning 11am, but after i order, the delivery date has changed to 1st of june, but i need it for 31st may, i have ordered the package on 28/5/19 at 4.45pm so request to send the parcel before 31sty May.there is a function on 1st june so wanted immediately

Sir please unblock my account sir am not a reseller sir my account used by some other person but i don't know that today a message on me highly return of product your are unable to log in your account this is not my fault sir my flipkart gift card wallet have 925 gift card money it will be waste plz sir unblock my account i create a high security for no other person use my account plz sir help me i[censored] don't unblocked my account plz give my gift card money it is important for me this is not my fault my friend do this plz unblock my account sir i shall be highly grateful to you sir

If you sopve my problem
This is my email id [protected]@gmail.com
And mobile no. [protected]
Of flipkart account

I am trying to login my account.. But not logged in without showing any error...
I also tried to update my password from 2 days but it says unable to update the password, try after sometime..

I want to buy some products in next few days whose amount will be around 40k..

I don't know why this happens.. If my account is blocked, then pls re-active my account as soon as possible...

Pls reply fast.. So that i'll provide my account details.. It's a mobile number, which i am not sure is safe to write here..

U can call me on[protected]

As i have booked a product from flipkart on 15 of may 2019 and expected date of arrival was 21 may. But what happened i don't know still my product is not delivered to me or neither any response given by the flipkart team nor by the delhivery team whose work was to deliver the product. Many times i spoke to the customer care of flipkart as well as technical team and courier department also but till now i have no idea why this things are happening to me. I have already paid my amount to the company. Very very dull performance given by the courier service and flipkart also. Please if you want to do something for public then don't do like this. Respect your valuable customer first.