Flipkart Complaints & Reviews

I have purchased thomson b9 pro television on november 1st. That product which i received was having pannel issue, then i asked for the replacement & i got the new product, it only lasted for 4 months. After contacting both the flipkart &the thomson they send me a new television on may 15, that product was also damaged. Now i asked them for the refund they are not agreeing. Both flipkart & thomson are cheating customer by selling low quality, damaged products
Thomson ticket no:[protected]
Flipkart registered mobile no:-[protected]

The product mi 4A PRO 43" LED SMART TV was delivered to me on 15th may... but the installation process was on pending... every day i am receiving installation msg... but no one can visit... when i try to reach them by their contact number they are not responding. I hope you take necessary action.
Thank you

Order ID:OD[protected]

Installation address
Madanambedu village
Sathyavedu mandal
Chittoor district
Pin:517588

I have purchased MarQ AC on 11th April and the same was installed on 15th April, due to some issue we went to other place and came on 10th May. When i tried to ON the AC by set the temperature at 18 for more-than 1 hour it is not cooling. I tried to reachout Marq Customer care regarding this issue.
I have made a complaint on 13-May-2019 (Ticket ID- 9E14-36575KDSC[protected].

One of the Service Engineer from Jeeves confirmed through phone that it was due to wrong Installation by the other executive, I am continuously calling on Jeeves(their after sale service partner) customer care number but found no solution except new date every time. I sent several mails to [protected]@flipkart.com, but i didn't get any positive response.

I tried to contact Flipkart team, they said return policy has been completed we are not responsible for this issue, contact Marq.

After making complaint on 13th May, they rescheduled the service without informing me and I received a message as per you request we have rescheduled service.

I i have ordered a redmi 6 pro (Red, 64gb) with order id od[protected] amounting rs.10895 on 10 may 2019 (Tuesday) which has been delivered by 13 may 2019 with tracking id fmpp[protected]. On 17may 2019 i have raised a issue of battery drain very fast and a authorized technician was assigned. He came and check the battery, his battery checking procedure was just to open camera for 10 minute continuously and result was 4% battery loss. Then he said your phone battery is doing fine. But i m not satisfied with this battery check.
And then again i raised a replacement issue of same product and next day i received a call from executive and she said your issue is in process and it has been forwarded to backend office or back office and your issue will be resolve before 23 may 2019.
My question is:
1. Do they know my email id?
2. If they know my email id why i haven’t received email.
3. What back office is going to do when they don’t have my phone with them how they going to know what is the issue in physically?
4. Why it’s taking too long.
5. Technician who was assigned he should cross check the battery performance with other phone isn’t it.

Krishna yadav
2c/1a opposite sangam gas agencny
Ram chandra mission road, mundera chungi
Allahabad-211011
Date:20 may 2019
[protected]@yahoo.com

Dear Sir/Mam,

Your technician has rejected our old TV for exchange because of such a silly thing that two frount volume buttons are pressed. Else the TV is in working condition.

Please advice your executive to fulfill the order.
Somehow I feel your technician wants to reject our production in any conditions.

Thanks & Regards
Sanjaykumar
Mo. [protected]

Hello teamleadsrespective officersdignatories,

This is in regard of my order od[protected], poco f1 by xiomi, a new phone on may 05th. Phone got deleiverd on the same day by requesting flipkart 100 times. Unfortunately, on may 14, we installed shuttl app and the otp message says that this phone has been used by three sim card already and app is now locked and can only be logged in by those three sims. This is a new phone and i have only one sim, how can this be used by three other sims. Secondly tick tok app is logged in by some other user account.
I spoke to shuttl app customer senior support staff and they have said that app is designed to bind with the phone, so you cannnot use the app on this phone except with the three numbers already shown in the screenshot. But those number does not belongs to me. This verifies that this is a used phone. Why would someone wants to use a used phone on the same mrp. God only knows how many times this phone has already been used.
Coming to the customer support this has been a never ending story since then. They call me and sent an email after that, we have tried to reach but dont utter a single word in the call, i have the call recording.
Alos, the number from which i received the call, truecaller shows it as "fake flipkart"[protected] however the executive who escalated my case, sent me a message stating that i will receive a call from starting from 9180679.
I am attaching all the proofs, i have with me, because the customer support i presume will just keep calling but wont be able to resolve this. I want to return this phone, i dont want any replacemnet, just give me money back. Attaching all the proofs.
Please resolve this, this is going to be my last order from flipkart. Please give me my money back. I will never again order from your site.
Thanks, shivani

Flipkart cheated me i purchased iffalcon tv on flipkart on big day sale i ws very happy that a a product of 40000+3200 (Extra warranty) i got only for 32300. And placed teh order by making prepayment. I was getting updates about delivery and later i was not able to access the account and product is not delivered to me. I called flipkart and asked they are saying there are no orders in my account. Now am seriously worried about the prepayment i have made in flipkart. How would i get that money back. Order # od[protected]

@flipkart @pmoindia this is not a right way to treat your customer if you can't satisfy your customer with your services then you will going to block him... I recently purchased bosh juicer mixer grinder. After the use of just 5 days i found that it started smoke.. I placed a return request. And then your engineer makes an visit to my home, checked the product and pick the product from my home... After that i purchased sparks shoes of no. 7.. You send me a pair of shoes with one shoe of 7 no. And other one of 9. No. Can you please explain how a person can wear shoes of 2 diffrent size.. Please explain me... After that i m having an order of redchief shoes.. Unfortunately i ordered no.9 due to unavailability of no 7... So i placed the return requestand again placed a correct order with correct details... At last i ordered one sony headphones worth of rupees 2000 but both times you delivered the product having defected mick.. There js not mentioned anywhere you van not return items if you are not satisfied with our services... You mentioned there easy returns. And i m returning products if they are defective your executive check the product and then he pick the product from my home... Recently i purchase vivo v11 pro... I m a regular customer of yours please unblock my account with mobile no [protected].. Mail id [protected]@outlook.com

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: mohammed hafeez
Phone: [protected]
Email: [protected]@gmail.com

I have cancelled/returned one mobile which has been received at gurugram flipkart on 19th may2019. It is reflecting that credit has been done for the same on 17th may in your account. As no credit is reflecting in my account. Following up continuous with your executive from last three days but still they are not able to resolve. Kindly look into this on priority.
Order number - od[protected]
Regards
Gaurav juyal

I placed 2 products on Flipkart and the seller cancelled 2 items without notifying me and i asked but bad response i again made same order for me i need those products but this time also cancelled and blocked my account and didn't send my refund amount of 4 orders they blocked my account that they thought I'm reselling products but I'm not reselling products with out any enquiry or notifying they are blocking account and I'm loyal customer and i use Flipkart from so many years and they did this to me
Note : i want my money refund and i want my account back also

I want to introduce as i am customer of flipkart but one of my neighbour SBI Bank account has been credited and debited with flipkart payments, as owner of SBI account has no flipkart account or any personal device to use online shopping. So, i regarded to flipkart customer care to take this action as soon as possible .
debit date 03/09/2018 SBIGF[protected] Flipkart payments
05/09/2018 SBIGF[protected] Flipkart payments

Dear sir/ mam, 7th of may 2019, i ordered online shopping site flipkart " nikon d5300, price : 29, 999.00 rupees.11th of may, this product delived me via ecom express. But same day i have facing software issue this product and i will call flipkart customer care. Few minutes passed they create a return request. Second day, flipkart block my account, i have only one ordered this flipkart account. Plz help me to refund my money. My flipkart registered mobile number [protected] & email id : [protected]@gmail.com & product order id: od[protected] & my consumer court complain number :1315443

Whenever i try to reset password i am getting message as "unable to process request. Please retry". Also can not create a new account because the number is already in the database. Recently i added couple of items to the cart. But because of the reason i cannot login, i am not able to purchase those. Please help with this.

Name : rahul kumar
Email: [protected]@gmail.com
Phone: [protected]

The gionee hanset received from Flipakart dated 28/02/2019 started getting heated up intermittently even when the phone is kept idle. The complaint started all of a sudden during the 2 nd month o[censored]sage. This is such a bitter experience that phone has turned out to be of no use now. We ordered the phone on EMI and has already paid last two months EMI. It is really annoying that we have to pay for a product that has complaint. We need a refund for the phone. The details of purchase are as below

Invoice number FAAAK[protected]
Date[protected]
Product : Handsets/XI4CQ8N/Gionee
HSN: 85171290
[protected]

I placed 3 orders on 15 May which were supposed to be delivered by 17 & 18 May. However they were not. When I contacted customer service they said that order has been shipped to wrong hub. And what a wonderful courier service it is that all 3 orders has been shipped to wrong hub.
This is not the first time, this has happened to me in the past as well.
How much time do they need to move it within the city? Why are they even running an e-commerce business if they are not able to deliver one order correctly on time.
This unprofessional & irresponsible on there part.

I order Dell Laptop on 97% discount basis. This order up to today not delivered. No message from your side. So please send the status of our order.
Our flipcart order no: [protected] order date: 13/05/2019. This order payment 1599/-. This payment done by PAYTM. PAYTM transaction id:[protected], date: 13/05/2019. So, please send our order item (or) return my payment

Hi Team, my account is blocked and when I call to customer care they are saying that there is a special who can look into this. I have spoken with customers care almost 5 times and every time they are saying the respective team will contact. But till now no one contacted me. I have all my invoices it and when I ask them to send at least invoices they couldn't do because of the account blockage. Frustrated with the service by Flipkart team. Please check and do the needful on this. Thank you.

Cant login my flipkart account since yesterday. Showing unsuccessful error
Login unsuccessful please retry in minute. And i am retrying it for 2 days no success.
Please rectify the error. I need my account back if its blocked for no reason since i had bought products
Thank u
My account email id
veluripraveennaidu.[protected]@gmail.com

Hello respected faculty, i ordered a product from Flipkart on 17th of May, 2019 at 8:03 PM. The seller on Flipkart was Retailnet and the product is Go Pro Hero 7 Black. The cost of the product was Rs.29, 999/- I ordered the product via online payment mode through HDFC debit card and got an offer of Rs1500. Now the final price of product after offer was Rs 28, 499. The order was successfully placed and shipped to me on 18th May 2019 at 11:56 PM and at same time my order was dispatched from the Flipkart Facility, Bilaspur. Then the order was scanned and further dispatched to Flipkart Facility, Gurgaon. The order arrived at Gurgaon Flipkart Facility on 19 May, 2019 at 3:03 AM. My order was successfully placed and was in transit status but suddenly i got a notification that the seller has cancelled the product due to limited stock. Now my issue is if i placed my order successfully, did my payment and order was dispatched, how can flipkart and the seller cancel the order.