Flipkart Complaints & Reviews

Address: 62P/20A BHOLA KA PURWA , CHURCH ROAD, PREETAM NAGAR, 211011

I don't receive my ordered item, which i ordered on 19 may 2019, of amount ₹6018.
And ordered items showing delivered.

And email which, i received from you showing different mobile number [protected]
Instead of[protected]Which is mine)

What does it mean?

Please look into matter and find e-kart logistics information of delivery boy

+7 photos

Jul 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jun 03, 2019

Flipkart Customer Care's response The customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on[protected]. Hence, closing the complaint from our end.

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Address: Bangalore, Building no 18&19 10th Cross Shirdi Sai Nagar Munnekolala, Marathahalli,, 560037

I bought nokia5.1 mobile. Within 10 days i placed replacement because screen display no visible. Technician visit my home and did something in mobile and it's wirking. But again after 4 hours again same problem arised. I again call flipkart and flipkart denied for replacement. Flipkart suggested visit to service center. Really really disappointed from flipkart. I will never ever buy anything from flipkart. I am a flipkart plus customer but from today i signed off from flipkart.

Vivek gupta
[protected]@gmail.com

Jul 6, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the product being defective. We have interacted with the customer and informed that the service engineer has confirmed that the issue has been resolved in customer device. Hence, closing the complaint from our side.

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My account is blocked without any prior notice.
Need to reactivate it. A prepaid order is going in that account. Very bad action from flipkart. I don't know why they are doing it. No refund issued for the prepaid order. And blocked the same account without any notice of mail. Didn't expect it from such a big ecom company
Email:- [protected]@gmail.com...

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Address: 36 khushi vihar manak nagar kanoushilucknow, Lucknow, Uttar Pradesh, 226011

[31/5/2019]
Re: invoice no [ facr7q[protected]]
Dear [flipkart],
We would like to inform you that there is a missing item from the products we ordered from your company. The item [headphone wx03602/ samsung ] with the item number [1] was not included in the box that you sent us on [18/may /2019].

We would be grateful if you would supply us with the missing items as quickly as possible.
Thank you.br...

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Address: kosi colony jhanjharpur,madhubani, Madhubani, Bihar, 847403

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: sumit kumar
Phone: [protected]
Email: [protected]@gmail.com

+1 photos

Jul 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Jun 01, 2019

Updated by Sumit5512 My account details
Email [protected]@gmail.com
phone No.[protected]

Jun 01, 2019

Updated by Sumit5512 dear flipkart please solved my problem and reopen my acount

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Address: Gulzarbagh, 800007

I am not able to login to my account. My account is blocked and i had received the email from [protected]@flipkart.com stating that you have too many refund on concerned address.
They blocked by account around[protected].
They are not helping me
I have only one or two orders from my account. And flipkart is not helping me also.
Please help me my incident no is in[protected]
My registered email is : [protected]@gmail.com

Jul 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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Address: Himalayan Institute of Pharmacy, Sirmaur, Himachal Pradesh, 173030

Website: flipkart.com

I purchased a redme mi handset mi 6 from flipkart. It was delivered on 20th may. It was damaged product. I have complaint about it, the company is telling that policy has been over, they are not accepting my return request. Now what i have to do?
It is a big loss for me, even they are not registering my complaint. I requested to return the product.

Jul 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on May 20, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.

Jun 01, 2019

Updated by singlashivali I talked to customer care that I m not available at the place for few days, they know it, and when I opened the product it was damaged. what did it mean by policy, they r delivering damaged product to customer. Is it not their duty to return or replace I got the damaged one? They should solve my problem because I have purchased the product from Flipkart not from dealer directly. And they are saying only one thing that policy has been over. I m feeling very inconvenience and big .loss that they are not recovering.

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Hi,

Flipkart is cheating with their customer by locking their account, seizing their flipkart plus coins and blocking their purchase details. Because when i called customer care they are saying that only technical team can help. I logged ticket to technical team (In[protected], team closed incident by replying auto generated response too many returns from this account, when i reply back to that mail, no response came from them. Now i have multiple queries from this response:

1: how you come to conclusion that returns are too much as compared to successful purchase history, because success orders frequency is much more than cancelled or return products?
2: if flipkart want to block account, theycan block it. Who will provide me the flipkart plus membership amount and flipkart plus coins value?
3: if customer is not satisfied with order like multiple times i received fake product, who will be responsible of it?
4: if flipkart team want to block customer account on the basis of return without any warning, why they are giving return facility?

I hope this platform can resolve my issue.
Otherwise i have no other way except to file official complaint against flipkart for cheating their customers and seize the online assets which are available in their flipkart account.

My email: [protected]@gmail.com

Thanks,
Rohit

Jul 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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R

rohitagr06

from Hyderabad, Telangana

Jun 1, 2019

I asked to unblock my account not to cancel or return issue. So I request you please unblock my account now.

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Address: shree durga sarani, Cachar, Assam, 788015

I received a missing products of rupees 28400, the packet was also damaged and from last two months
They are using various asquses, they aren't accepting it for return, it's a huge amount for me, the wish master didn't give delivery and after trying for several times they just blocked me i guess because their no. Is showing busy, please take some action of justice

Order id : fmpc[protected]
Contact no. [protected]

+1 photos

Jul 3, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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Address: 842002

I had ordered moto one power (64gb, black) on flipkarrt on 27/05/2019 and received next day. Order number-od[protected]. When i switched on it and connected to wifi apps were not getting installed. Neither the android was setting up. I forced disabled playstore and tried again, thereafter other apps like whatsapp started getting installed, but android set up was not working. I forcefully closed the app and asked for replacement. Yesterday i received a call from their executive who asked my problem and abruptly disconnected the call after listening to my problem. No one came to my door, i just received a message that they tried to connect multiple times but i missed their call once only with me but were unable to do so and thus replacement request has been cancelled

+2 photos

Jul 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We will revert on it.

Jun 04, 2019

Updated by ankit raj pripl I received the call from someone from flipkart named Yashaswi.I received promises of problem will be resolved with a text with the number of technician who will visit and resolve it.That person has not visited me yet.I called him yesterday, picked my call and when I asked him about visiting me he said he is busy in a meeting and will visit today.Today I called to ask when will he visit, he didn't pick my call, I called again after 30 min. his number was busy, I called him again he murmured something which I couldn.t hear put my call on hold nd after 1 min disconnects it.After all this I called him again to which he rudely saus'sir, phone rakhie aap".I told him to mind his ways to which he says again phone rakhie aapka kam ho jaega abhi mai so raha hun.I tried to rach yashasvi and that number doesn't seem valid.It appears as flipkart is a bogus company which has set standard operating procedures like return policy jut for show, when costumers ask for replacement they just keep doing time pass keeping him in delusion till that return date lapses after which they will say sorry sir the date has lapsed now.To, me I am being fooled and seems I am a victim of frauds.I ordered here after 2 years to repent .You deliver the item in 30 hrs but replacement can't be done even in 6 days.Such a shameless organisation.Now, replace my phone by tomorrow or else I will take the legal route.

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Address: 600128

Hi team,
I received the product from flipkart daikin ac on 29th may with order :od[protected], i'm not satisfied with the installation team. I called almost 3 times flip kart customer care informed the same to them, they are not responded properly, they simply disconnected call after 15 -45 mins of discussion. One support team member mentioned that we can submit installation bill and refund the installation amount, i asked him to send a mail for confirmation same, they said he don't have provision,
At the time of booking it was mentioned that free installation, but from installation team jeevas very very worst service, unprofessional guys, not well trained for installation are asking around 2000/- for installation.

Please take it further and do the needful..,

Thanks
Uma maheswar
[protected]

Jul 12, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We will revert on it.

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Address: B-303, Tirthvilla flat, New Ranip, 382480

I bought humidifier for rich sprey but not effective even when i sit besides it so once i replaced this product but problem was not solved. I called to flipkart but not contact and when return policy time over they contact me immidiatly and fraud. I bought humidifier for rich sprey but not effective even when i sit besides it so once i replaced this product but problem was not solved. I called to flipkart but not contact and when return policy time over they contact me immidiatly and fraud.

Jul 3, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 732201

I purchase samsung 1.5 ton 5 star split dual inverter ac which costed around 43000 on 5 may with odrer id od[protected] is still undeliverd. My date of deivery was 24 may but unfornate reason it could not be deliverd. I contracted several time but they are giving date by date lastly it was 31 may. Now i got message to cancel the order inspite it is been to my nearest hub. Flipkart generally attempt 3 time to deliver the product was now they are saying to cancel the order even having to reattempt the delivery

Jul 2, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We will revert on it.

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T

Tanmay,#

from Mumbai, Maharashtra

May 31, 2019

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"

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अ

अमित गवळी.

from Mumbai, Maharashtra

May 31, 2019

4 din se account block hain product return karna chahta hoon par nahi ho raha hain

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D

Deepak Somu

from Mumbai, Maharashtra

May 31, 2019

Sir when i am opening my account i typed my account details login unsuccesfull please try again in a minute could u please solve this problem as fast as you can it is very important for me. ... ... ... ... .

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O

open mind

from Mumbai, Maharashtra

May 31, 2019

My powerbank damaged i unable to charge my phone

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Address: Ernakulam, Kerala, 682002

I ordered an acer predator laptop on 27-05-19 and paid 91, 990 using my debit card. Got the delivery on 30-05-19 and inside the package it turned out to be an hp laptop. I immediately raised complaint to return the product but they haven't contacted me yet. Either i need my money back or the product replaced. Anyway strict action must be taken against this failed department

Jul 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We will revert on it.

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A

Amarchand Lakamsani

from Mumbai, Maharashtra

May 31, 2019

I habe orders 1liter of seaweed extract.i got only half liter.when i asked for remaining half, they r not accept ing to deliver remaining half or give tenang money...

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N

Neha Ghayal Ratnaparkhi

from Pune, Maharashtra

May 31, 2019

I have placed the order for rs 640 for buying loreal products. My payment was done successfully but order not placed.

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Address: Bangalore, Karnataka

I ordered an item with flipkart. The product was packed and parceled at a fast rate, but as usual it got stuchbin flipkart facility aluva, kerala. I am very disappointed that after complaining a no. Of times to flipkart, it is still stuck in aluva, kerala. Flipkart mentioned that i’ll receive a call from aluva office but still didn’t get any. I saw in google complaints that these people return the product without even calling us once. I really want them to call us in the given which will solve all the problem.

+1 photos

Jul 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the courier service provider due to unforeseen reasons. Hence, closing the complaint form our end.

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Address: Chennai, Tamil Nadu, 6000056

We bought carrier ac from flipkart; to be installed on 29/05/19; customer care flipkart does not respond; they say they will reply by 04/06/19; only reply, no action; they say apologies, sorry 100 times; they are not sending installation personnnel; they are refusing to cancel the order also; very poor, unresponsive, customer service; they just dont care for customer
Order id od[protected]
Now i am worried; will they install at all, i see one complaint that they did not install for 3 months; i bought urgently for summer; will flipkart let me down so badly after i pay rs 39999/ plus installation charges already

Jul 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Dakshini Apartment, Vibakanda Road, Pipulpati, Hooghly, West Bengal, 712103

I purchase samsung note 8 from flipcart, and saller is flashtech rtail, i pay the ask amount Rs-2500/-through paytm on 29/05/2019, at 14:04 hours. Order ID[protected], UPI ref.[protected].But i have no response from flipkart or flashtech retail. How can i can i get my purchase product.If i do not get my product within five days then i must go consumer forum.

+1 photos

Jul 2, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 713101

I can't login into my account. Everytime i try it says "login unsuccessful please try in a minute" . I can't even change my password everytime i try it says unable to change your password please retry and if i try too many times it says "maximum login attempts reached please retry after 24 hours". And one of my order cancelled automatically. Called customer care no one knows anything.my email is [protected]@gmail.com. Solve my problem.

Jul 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Flipkart Customer Care's response We will revert on it.

Jun 03, 2019

Updated by Sourav Sakhari Nothing updated .Cant open my account still now.

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Address: Adarsh nagar sec . no. 1, Bharatpur, Rajasthan, 321401

I ordered voltas ac from flipkart app. It delivered at my adress 20 may 2019. But is did not install till now i complain 4 times and call 8 to 10 times to constomer care but they did not respond of my complaint. Me and my family harassment by the installation service an by flipkart. I m very dipressed. I want from u to take any action against them.

Jul 1, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Flipkart Customer Care's response We will revert on it.

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R

Ritik Kesharwani

from Nagpur, Maharashtra

May 31, 2019

Yours diliver boy iss too bad nd rough languwage nd

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Address: H No.2-7-24, Kalwagadda,Nirmal, Adilabad, Andhra Pradesh, 504106

Sir,
I am unable to login my Flipkart account from two week.

Flipkart team replied my mail that is " We'd like to let you know that your recent order (OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. "

My flipkart user id : [protected]@gmail.com

Mobile number: [protected]

I request to Flipkart
Please reactive my account.

Jul 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 01, 2019

Updated by Chandramohan suddula Please reactivate my Flipkart account.

My user Id: [protected]@gmail.com

Mobile number: [protected]

Verified Support

Jun 03, 2019

Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1249

ordered items not delivered and showing delivered

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nokia 5.1

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account blocked without any notice need reactivation

letter requesting replacement or refund payment of an item missing from an my order

flipkart issue

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my account is blocked/freezed

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redmi mi mobile phone

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cheating with customer by locking their account, seizing their flipkart plus coins and blocking their purchase details.

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well i received a missing products of rupees 28400 and from last two months they aren't accepting it for return

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non replacement of defective product with ignorance

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charges for ac installation from flipkart - jeevas

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product photo & video shows wrong information on flipkart

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not delivering the product in spite as shown in my nearest hub

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acer predator laptop

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regarding flipkart delivery

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ac installation - very poor, unresponsive customer service

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I do not get my purchase product,samsung note 8

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can't login to my account & order cancelled automatically

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installation of voltas ac

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account login issue

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