Flipkart Complaints & Reviews

My name is dileep i have ordered the product fabstone collection solid women round neck black, red yellow, blue, whitet shirt l fbsgrls1001 the payment of this product was 1149 when i recieved the product i hive the 1149 rupees but i got only one red coloured t shirt but i want the rest of the tshirt i have paid for all the t shirt. Order id od[protected]

Dear Sir,

On 28th of May 2019, I had booked a phone (Poco F1) and opted exhange offer with my phone (Samsung Galaxy S7). On 31st of May, Flipkart's delivery executive came to deliver the Poco F1 phone and did not accept my Galaxy S7 as the S7 has scratches and dents on its metal rim. The front and back glass are as good as new. When I called Flipkart Customer care, the executive started calling me 'Giridhar'. When I told him that my name is 'Amarendra Bandla', he said that he called me Giridhar as Giridhar booked my phone and gave my address as delivery address. I told him that I booked the phone using my own account, he said okay. He also said that the issue will be checked and I will get a resolution in 48 hours time. He told me that I will get an email and I have to reply to the Email with photos of my current phone (Galaxy S7).
When I checked the mail, it was address to Giridhar, with his personal ID in 'To' and my mail ID in 'CC'. When I replied to that email, I got bounced email that the id ([protected]@flipkart.com) cannot receive emails.

I called customer care again and again for last three days asking why my personal mail id is shared with another and why another person's personal mail ID is shared with me. Also, Flipkart's social media team (Twitter) asked me share images vai direct messages and I did the same. Once that is done, they acknowledged that they got the images. This was on 31st of May.

Since then I am following up with Flipkart for resolution and there is no update.

Issue 1 : Sharing personal details to another person.
Issue 2 : Holding product and not providing a resolution.
Issue 3 : Causing loss of interest as I opted credit card EMI.

I was trying to order a mobile on flipkart but every they have canceled my order then i have raised my voice on social media platforms but instead of improving a quality they blocked my account and said you are reselling these products. I was not expecting this kind of reaction from flipkart. I am a reputed person and i have all the items for me and my wife. How can they insult their loyal customers? I am going to share one of my order id of canceled product: od[protected]

I have order mi tv on flipkart. Ekart logistics guy do not able to find whether it is led or lcd tv. And he is saying it as lcd tv where my tv model no is leo32hrzs and cancelling the order. Please find the link in which your web pages is mention as led tv. Also he talking in unprofessional language. For which i have raise complaint to flipkart still now no action was taken. Now asking me to re-order again. Are you ppl are thinking that customer are fool her..?

https://www.flipkart.com/onida-81cm-32-inch-hd-ready-led-tv/p/itmehpk8ygajych7

[protected] - i'm saying that this number i can not log in from the morning looks like a block, please, please activate this account. Please hand it to you. Please feel free to activate this account, piss help me to activate this account. It has been unblocked, please. Please activate this account, please. I can not log in to flipkart with this phone number.

I had ordered a mobile phone i. E redmi note 7 pro against order no od[protected] on 15th may 2019. I received the delivery of the order on 19th may 2019, but unfortunately a dummy phone packed in a box redmi note 5 pro. I had recorded while i was opening the pack in front of the delivery boy. Also i made a return request to flipkart initially you assure me that you will resolve my problem as soon as possible but after 5 days i. E on 24th may you denied my return request. Again i register return request but again you denied on 28th may and denied again on 29th may replacement request. So, now i have register a complaint in flipkart services but they no response at all.

Hi. I am unable to access my flipkart account. My account was having 1000 rupees loaded as gift voucher in it. From the first day i have never returned any order also just bcz the company didn't suffer any loss due to returns. But they made me suffer a loss of 1000/- by closing my account. You must allow me access to my 1000 rupees. And allow me access to my account asap.

Installation and demo was scheduled for 31 of may. But no cantact was made by flipkart. On our call they assured for 7pm of that day. Latter they said till 12 am (Midnight) thik service will definitely will be provided. But it was all fake. The next day they told on our call (They never tried to make contact on their oun. It were we who made contact) thatservice will be delivered on or before 5th of june. After that we were all hopeless. So we stop making calls. Then today on 3rd of june a text msg came saying installation and demo has been cancelled without any reason.

I have order a cellular mobile phone from flipkart on 28 may 2019 deleivery date 30 may 2019. Wen i follow up regarding the status of my order they said today we will deleivered. But still i didn't get the product. Today i received a call from flipkart in the morning said your product will deleivered in 24 hrs or 48 hrs. I told him please cancel my order i don't want it then he replied that they are unable to cancel the order. They are harrasing me from last 4 days by calling me from different number. And waisting my time. I will took legal action against flipkart regarding this for harrasing and mentally disturbing me.

Regards
Shekhar singhania
[protected]
Flipkart kart order i'd od[protected]

I ordered nokia 5.1plus smartphone on 30th of may at flipkart. They approved my order and show the delivery date till 2nd of june and now its 3rd of june i didn't receive any call or message from flipkart or delivery service. And when i called flipkart (Customer service) today[protected] a lady told me that your order has been cancelled due to no availability at your pincode. But flipkart app still show that my product is in karnal (Haryana) at same pincode which i gave to flipkart. If now they cancelled my order so how did they approved my order. If they could not delivered here why did flipkart accept and approved my order. Now the product price goes high its impossible for me to order it again on high price.

I purchased a phone redmi note 7 and immediately raised a refund as i was not happy with performance. It worked like a cheap duplicate phone, camera quality was poor like 5mp camera and image preview touch not working. The tech visit done 2 times but technician could not resolve the issue and told to adjust with this phone, and said flipkart will refund for this. While flipkart said seller will amke the decision. From last 4 weeks, this back and forth communication is going on and no body is taking the decision.
I am my an engineer and understand well the difference between genuine and fake product.
The seller's technician issued a wrong report to his end and my return got rejected everytime, while flipkart everytime asssured that i will definetely get the refund.
The customer executives are the worst part to be dealt in flipkart.

Purchased (Kent ultra storage 7 l uv + uf water purifier)

Items supplied defective, return request given, after 1 month followup with flipkart customer team. Via mail as well as phone call.

They replaced items again with same issue.

Return requested, assured to return pick up and refund amount rs.6599.

Till date no return arranged. Only date were assured.

Request kindly help.

Regards.

Afzal khan
[protected]

I can't change my mobile number on flipkart account through app or website as they don't provide edit options in them. I have lost the mobile with the number registered now i can't change my number even if i have an option to change my number how can get an otp for a lost mobile number email most importantly they don't respond to calls i have called customer care so many times they say executives are busy

My flipkart account has been blocked due to reason that i have purchased many item. It is not any reason to block the account as i have purchased those products for my family and friends and flipkart does not mention that buying products for family is not allowed.. Please solve my problem as i have already complaint their customer support so many times but they don't help... I am a genuine user registered number :[protected]
Email :[protected]@gmail.com

I purchased tv 11days ago for which i requested replacement due to presence of dead pixels on it for which flipkart sent technician which noticed problem amd agreed replacement but after visit i got mail saying that request was denied, how can they do that likethanks flipkart for this worst experience even their customer support is so frustrating how can they do that to a customer dont they think customer have any rights

I order puma shoes during offer period at 80% discount at date 23.05.2019 but after two week flipkart seller cancel my order because he said they don't have stock and refund my money but i need puma shoes at same price whenever stock is avail.

Order id od[protected]
Email: [protected]@yahoo.co.in
Mob: [protected]

I was complain 3 or 4 time in flipkart customer care but all the time they was say resolution date and than date come they was change the resolution date but didnt solve my problem i am waiting last 5 days but they not responce plase help me the mobile to defective all the time restarting name: soban shaikh Mo: [protected]

I had order a pressure cooker from flipkart with next day delivery. However i did not receive my order and got a email from flipkart that your order was delivered. I was at home all time so no chance of missing the order.
When i called customer service they told it will be delivered by tomorrow evening. Okay i waited however my product was not delivered.
Again contacted customer service they again asked to wait for another day though i was promised 1 day delivery.
The delivery timeframe passed, and i kept on calling customer service. However no resolution given by them just telling we are checking.
The customer service agent have no info about delivery service ppl, the person who deliver or any others details. They just say logistics team is checking. So it's been more than a week and i did not receive my product neither any refund i can claim. Pathetic experience.

I have got my earphones on flipkart. I wanted to return it. So in that process, i accidentally pressed replacement of the product instead of pressing money refund. I want another product. So i don't want replacement but instead i want refund of my money such that i could purchase another product. Please help me to deal with this issue. I'm not finding another option to cancel this replacement order. So i kindly need help.

Hello sir,

I am not received any update about my order which was delivered to me on
Yesterday,
Da have given it open box delivery on delivery time then we can see duent
On the door.
So da told it is damaged then we can replace the product and it is not
Deceived done by us.
After da was gone with product. I. E not delivered
Now i am not received any type o[censored]pdate on it.
Please find attached photo for your reference

When i called to cc than i am received deffrent ans like we will gate back
You within 24 hours, you are mark cancel order, or we are try to solved
Your issue, or you are place another same order, my call drop after put on
Hold etc etc.

I want delivery same product without any another place order asap... It is
Show as delivery are pending stage.

I am not satisfied with your resolution. If you are mark cancel my oder (I am not go with 1000rs) if you want i am place new order then please provide same offer to me.

If product was damage and da have not delivered order without my permission then who was responsible da who was not done delivery, flipkart because offer are close or change and seller who was send damage product so why i am face this issue or loss.

You told i am place order new and cancel this order but offer are change and you also not know were will come this offer again then how i am place new order.

I want this product as per place my order.

Regards,
Hitesh patel
[protected]