Flipkart Complaints & Reviews

I ordered kent maxx purifier from flipkart i received a product but unfortunately its not filter the water technician said this purifier is not suitable our water tds level this product is useless for you technician said. So i make replacement or refund but flipkart rejected my request. I need my hard earned money back from flipkart. I didn't expect this from flipkart. Am disappointed with this product. I just need refund. Order id - od[protected] seller name omni tech retail.

My flipkart account with plus membership and 41 coins in it got blocked... I had booked a phone for my friend... For this they are saying that i am buying for reselling... I[censored] want to cancel the order then cancelled it but why for this my whole account got blocked... How do i shop now... The whole flipkart team is crap... Please reactivate my account.

Utter disappointment is faced by me often due to delivery issue of flipkart. My pincode 191201 is often marked as unable to deliver flipkart products. We have almost 4 courier companies active in our area. Other shopping sites like amazon, aliexpress, banggood, and even shopclues deliver here. But delivery on flipkart is often affected of no reason. Kindly look into this matter and please make the delivery of every flipkart product available here. Thankyou

I ordered one mobile phone on flipkart website on 19th may 2019. It was supposed to be delivered on 20th may but it isn't delivered till today (22nd may 2019).
The product is at the delivery location but the delivery center is not delivering the product. I have made so mang calls and complaints to flipkart customer care and they are giving false beliefs.
Order id: od[protected]

I had ordered marq 1.5 ton ac with order no od[protected] from flipkart on 28th april 19. Along with this i had ordered one voltas 1.5 ton ac. Same delivery person came. I took delivery of voltas ac and returned marq ac. As confirmation of delivery, the delivery person took my aadhaar no. He fraudulently showed both acs as delivered. Since, both acs were showing delivered status, i could not cancel the order o[censored]ndelivered marq ac. Hence, i had to raise a return request for marq ac with flipkart. After, many conversations with their customer care, flipkart has not provided any satisfactory reply or refunded my money. So, now i am without the product as well as money.

I would like to inform you that I am purchase one Gillette Cool Wave after save location vide invoice no. FABRPP[protected] dt.17.05.2019. The Invoice value is Rs.1000 + Rs.2 Packing total Rs.1002/- and i inform you that MRP of this product is 469/- as printed in product packing cover.
Please return the excess amount for the same. or to return the goods.

I bought zenfone max pro m1 from flipkart on 17-05-19 and was very unhappy with camera's performance even after so many software updates.
So i opted for replacement, and a technician visit was approved. When the technician (From jeeves consumer service pvt. Ltd.) visited even though i proved to him that the product's image output is worst, he said that it was not a fault of the product and added that every smartphone under the price tag of 10, 000 performes the same way (Which is absolutely not).
Then he updated to flipkart that i am so happy with products performance (Which i am totally not) and it has no fault.
The customer service team was not providing apt solutions to the problem and were simply sending the same technician again and he repeated the same story again.
What i really don't understand is either the techinician who visits doesn't have the required knowledge or flipkart customer service is playing a fool game with a loyal customer.
The services provided by amazon is far better than flipkart service. The return policy of flipkart is far worse and is totally customer unfriendly.
I am fed up with the flipkart's worst sevices which is highly disappointing so finally i want the amount refunded which i paid for this product rather than a replacement.
My advise to customers like me is "don't buy any product from flipkart if you think the return policy is customer friendly, better go with amazon".

We are order marc q tv on this saturday on 18th may2019... We promised that tv installation will be done on 48 hours... But till date ur customer care no, ur toll free no, ur teqnician are not receiving call at all... What type of service r u giving?
One teq forwarding another teq no... From two days we are just on mobiles phones because o[censored]r irresponsible behavior... Plz look into it &solve it as soon as possible... At least give time to customers receive their call.

I have been a regular customer of flipkart. Whenever there are offers, i do shopping using my cards, but recently my account was deactivated without informing me and i was not able to login. Upon contacting flipkart cust care, they told me that issue will be resolved by tech support team in 2-3 days, but after 3 days i received an email stating that the orders in my purchase not intended for personal use and hence the account is block and i will no longer be able to login to flipkart account. Though i was a plus member at flipkart and in spite of it, they block my account. I had 50 coins in my account which i had to redeemed with a 1000 rs. E-voucher, but before i could redeem by coins, my account was deactivated, i am not able to login. Upon contact customer care again, they told me that my purchase is not intended for personal use and hence the order is cancelled and account block. I dont care about blocking, but i had 50 coins worth rs. 1000 which i want to redeem and once i redeem i dont mind they blocking my account. Can anybody help me out of this.

I had purchase woderchef romano set induction bottom cookware set in rs. 1079 which was promise to deliver on 19 may 2019 on given address pin code no. 282003 by flipkart but at the day of delivery 19 may 2019 i had receive a sms from ekart saying that your order ready to pickup with tracking no. Fmpp[protected] from flipkart so i had cancelled order.
I concern is that they haven\’t notify me that they did not deliver in my area or on my pin code but they had deliver one of my order at same address.

This time they did not deliver the purchased product.

They can notify me at the time of purchase or before scheduling pickup.

I have placed an order for three items order id-od[protected] with three items. But i could receive only 1 item that too not what i ordered. Instead of eye tex dazzler eye liner, i received eye tex dazzler eye brow pencil. I paid rs.150/- to the boy, but that pencil i received is not what i ordered. There is mismatch in what i ordered and what i received. Thus i am totally disappointed by the service rendered by such a major e-commerce vendor. May cancel the order. And replace the wrongly dispatched item with correct one which i ordered vide id-od[protected] at the earliest please.

I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I thought the problem will be fixed in one or two days but till date it shows the same error message.

I have placed and order of rs.11999 from flipkart on 18th may 2019 and paid through gift card and for some reason i have to cancelled the order. After 4 days also they did not refund the money. And the customer care are not responding properly always making excuse. That i'll get by tomorrow and that tomorrow never comes. Flipkart is trying to fool people and take out the money from student like me. This is very annoying. I want refund immediately

Hii,
I received the promocart 3 in 1 multicolor portable toddler rocker non electric bouncer rocker and bouncer bouncer vide order id no. Od[protected] on dt. 14.05.2019 for my baby but the article found tampered, uncompleted.
I requested to please change and give me another same article as soon as possible and if your team can done, it reveals that flipkart is one of the best online shopping site.
Please give me response quickily.

Mehak lamba
[protected]
Khasra no. 136/8/2, gali no. 22,
Sant nagar, burari, near gopal dairy
New delhi
Delhi - 110084

I had recently ordered samsung galaxy note 8 on the sale from flipkart with the exchange bump up discount given to my old phone xiaomi redmi note 4. Around 6850 was given as exchange rate. At the time of delivery, the delivery guy rejected the exchange after thoroughly inspecting and finding flaws in which he succeeded and found an invisible scratch on the upper right corner of the body which is not visible to naked eye nor is creating any issue in the functionality of the phone. That minor issue is normal usage sign and flipkart should understand that they would not get brand new phones for exchange. Even after escalating the issue and having heated arguments and mails with the customer support, they said that they duly depend upon the decision of the wishmaster (Delivery guy) and they would like to see the photos of the phone on their mail. I mailed them the photos and then got no response until the next 12 hours and again i contacted them and they said that they would rely on the wishmaster's decision only and they can't help me in any other way. The delivery of the product and exchange was attempted once again and when the wishmaster saw the exchange phone today, he took out a video and again sent it to some group of his whatsapp and called his boss and immediately the boss denied of accepting the exchange. Whereas the wishmaster was ready to accept the device as he found it in acceptable condition but he said that he was bound by his boss' decision and couldn't accept the exchange. May i know that how come the boss is making decision by viewing the photos on whatsapp and on calls whereas flipkart relies on the wishmaster's decision. Therefore, it's a complete loss for the customer. Because when the wishmaster handed over the phone to me to talk to his boss he directly said that he is rejecting the exchange and if you want the new device you have to pay the exchange amount and get the device. Otherwise the order would be cancelled. This is surely some kind of sales strategy by making illogical changes to the exchange policies which despite fulfilling is of no use to the customer. I would like to get this resolved and actual things going on behind this scam of exchange. The only thing flipkart knows to do is to trap customers by providing flashy deals and offers which is of loss and no profit to the customer.

I had ordered for saregama caravan on 10 may 19. The product was flipkart assured means fast delivery and was supposed to be delivered on 21 may 19. But the product was not delivered. I called deliveruypartner ekart logistic and he told he will come by 4 pm but he dint come. Then i called him again at 5:30 he said he will come by 7 pm. Finally he told me at 7 pm he will come tomorrow. But i called him his phone number was switch off. I paid the entire amount what flipkart asked but they dint deliver the product on the day they promised. I tracked the product and it was in my city for 4 days and still was not delivered on time. Its a shame on delivery partner that he made me wait for 3 hours at home and finally didnot come and said he wont come and then switch off his phone. Finally he wrote on website that "product not delivered because no response from customer". I mean what the hell is this. How can they even say that. I kept calling him and he is writing i didnot respond. Flipkart is saying they cant help me. I want a response and an apology from the company.

I have joined flipkart affiliate program in 2017 and in december 2017, they changed their policy that referral fees only be transfer when the total due will be 2500/- or more for gift voucher.

I have successfully completed this condition and in 2018 i have earned 2868/- approved payment & amount should be transferred to me as GV in april 2018 (Completion of 60 days). But amount was not transferred in my account in till now.

I have mailed several times but nobody had replied and we have also submitted issue in affiliated programs contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.

I ordered a barbie doll on 12th of may 2019 order Id - OD[protected] and the estimated time of delivery was on 21th of May 2019. The flipkart company has no rule and regulation reagrding thier delivery of product on time. I gave my office address for the delivery and it was supposed to get delivered on working days however, i recieved a msg of out of delivery on saturday 18th of may. This regulation of flipkart was fully insane. Secondly the courier man did not called me for the product and i recieved a msg that product was undelivered as person was not available. Frustating
Thirdly very next day i recived msg that my address was not locatable. Now u tell me office address that's too with landmark was not locatable? What kind of service does flipkart provide to thier customer.
This is not enough next i reced msg that product was delivered. Till then i didn't recved any call from the courier man.
I called the customer care that lady on phone did not responded well and paid no attention to my query. Flipkart is only a name and nothing more than that.
Additionally, i waited for 21th of may that might my product will come on that day.
But still no msg from courier mam rather i recved a msg that product shipment has got failed and asking me to cancel the product.
Why would i cancel the product.
This unethical service of flipkart is not tolerable.
Strict action should be imposed on the company for annoying thier customer.
Order id- OD[protected]

Received an item through Flipkart. Somehow the item was not the same as expected and seen on Internet. Hence requested to take return of the item (Oppo Mobile Phone) and refund the amount. After facing problem in filling the Return Request Form, contacted Customer Care and requested online to take return of this item, as i had already purchased the required Mobile Phone and started using it. As per the request accepted by Customer Care staff...

I bought Livpure Air conditioner on 9th may 2019 from flipkart. It was delivered to me on 15th may 2019.I bought this Air conditioner under the offer of free installation. But livpure & flipkart service engineer were asking for the installation charges as they contacted me on phone prior to installation. I contacted flipkart custmor support on 16th may 2018 & raised my issue regarding this. & assured that i wil be called by flipkart concerned team. I recieved a call from flipkart on 17/05/2019, but dont know if it was executive or not as no one was speaking from other side. Phone got disconnected .On 18th may 2019 i got a message showing cancellation of installation. I contacted flipkart immediately after seeing the installation cancellation message. They raised the complaint & got complaint Id & told that some concerned team from flipkart will call me to resolve my issue.. till today 21st may 2019 i havnt recieved any call from flipkart side. Although i am calling flipkart daily but no response from their side. Also the Dead time line for flipkart has passed & still there is no response(call) from flipkart.. Almost a week passed after delivery of product, still not installed & cold response from flipkart.. very much disappointing.. what are they doing since then..Flipkart is doing fraud with people as its showing the offer of free installation but in actual demanding money for it. Please help me out ... resolve the issue as soon as possible..
my recent complaint ID Number which was raised on flipkart is :
IN[protected]
My order Id is :OD[protected]