Flipkart Complaints & Reviews

My flipkart account is blocked for no reason i conplaint to a customer care that my order is getting auto cancelled they said they will concern to thier team and get back to me after 2 days my flipkart account is blocked by saying that system notices unusual returns í have not return any product since last 1 year then how system detect that i have shopped more than 1 lakh till now nd also a flipkart plus member i also mailed to the flipkart [protected]@flipkart.com but they are forwarding me the same mail customer care are saying they can't help i need my id back my login is blocked by flipkart for no reason if there is a reason then let me understand give me the prove

Order id -[protected]

Marq split ac 1 ton, this order was cancelled by the seller giving bogus reason that the courier can not deliver to my address (Which is shocking) without any prior consent or disclosure or consent. As a result i had incurred expenses on the anticipation of the ac is coming which amounts to rs 5000 (Materials and electrician charges).

The order was set to be delivered by 30th may, 2019. However, the order was cancelled by the seller. On calling the customer care they can only feel sorry for me and nothing else no solution.

I need a compensation from flipkart. This is not a way to do business, this is cheating.

I have placed order for samsung gear 3 on 2gud.com order id : od[protected] on
17 march 2019, product was delivered on 19 march 2019 and when i opened it was insisted of
Samsung watch i got a intex smart watch (Seal was open but it was full box all accessories)
Within an hour i have placed a return of this order on 19 march 2019 6.39 pm, on the next day
I got a message saying that "sorry return request cannot be processed" i didn’t get any call or
Any information regarding this return they simply cancelled my return request
(Screenshot added).
Again on 20 march 2019 i have placed request another return request and it was cancelled on
21 march 2019 without any information. (Screenshot added)
On 21 march 2019 again placed request for return, again cancelled on 22 march 2019,
(Screenshot added)
On 22 march 2019 i again another request got cancelled on 23 march 2019, (Screenshot added)
On 23 march 2019 another requst and they cancelled on 24 march 2019. (Screenshot added)

On 24 march 2019 2gud have blocked my account, i was unable to login to my account to make
Another request. So i contacted them via facebook they told me that they will contact me,
By evening i got call from 2gud they asked me 24 hrs. For resolving my issue again there was
No information regarding my order so i contacted again via facebook on 26 march 2019, next day
On 27 march 2019 they told me seller have sent me a correct product and they will not replace
Or return this order.

I have gave all evidence such product photos, package photos etc... But without even calling
One time 2gud have rejected all request and blocked my account.

Since the package was not in good condition i took photos before opening the package
Seal of the package was open and repacked with transparent tape it was barely noticeable.

Most interesting thing is that 2gud don't have a customer care no or mail even the help
Section on app or website is not working. There is no way to contact 2gud under any
Circumstance even if we manage to put a request for call back or mail they will not respond
To it.

I purchased from seller named gadgetsclub, in my case seller have done fraud with me,
He also has a listing for intex smart watch. (Link : https://www.2gud.com/intex-irist-pro-black-smartwatch/p/itmf9yytzf6mz7gz?pid=SWH...⇄
He sent me a intex watch insisted of samsung gear, he knows 2gud customer care is crapy.

So please do needful for the same.

Thanks.
Jose joseph
Palattil (H)
Poovarani p. O
Kottayam
Kerala
Ph : [protected]

Links

Product photos link : https://photos.app.goo.gl/nmWQ6TVz52qmzD3QA

Packing photos link : https://photos.app.goo.gl/Nq2HPr6w4GLtZ1DF7

Order id: od[protected]

I have ordered a formal shirt on 14th may which i recieved on 16th. But after opening i have seen that the no brand tag was available there n the colour is also different from what i have ordered! I immediately raised a return request but it was put under awaited approval! I waited for 3 days but it got cancelled! I created return request again by putting it under different category so that if wishmaster come and ignore to take the product too but if he comes i can be able to understand thats whats needed to be done next. But it got cancelled again. I again created under different category but it is still under awaited approval! N i know that it will get cancelled again! The order id is od[protected]. Registered mobile no is [protected]. I don't use this number much so request to contact on [protected] n solve this harassment from the seller n u guys! I want to return the product immediately! I am attaching the screenshot too! Previously posted the same complaint but without being calling for a single time flipkart marked it as resolved! What fraud is going on here!

Dear sir
I had purchased a mobile from flipkart on 05/04/2016 iphone 6s the invoce number is blr_wfld[protected] and order id is od[protected] of rs 43000 the imei number on invoice is[protected] and the correct imei is [protected] so pls will you change the invoice and resend me i need for service center so pls do needfull my email id is [protected]@gmail.com and number is [protected]

DEAR Sir i have purchased a mobile from flipkart at 18may 2019 my order was cancelled by seller but i have not received my refund. flipkart customer care said the refund has been completed but i show them my credit card statement and all details. now they are not doing any solution for my isse. they always told me about take passions and wait . this is the only solution they have. my mobile no. is[protected]. and alternate mobile no. is[protected]. please check and try to help me and provide me my refund.

I want to know when i will get unused amount of my gift card. My card got expired just 5 days back on 21st may 2019. If you please credit my unused amount back to my account i will spend the same on your site with in a weeks of time. I had 4 cards of 10000 and one card of 4598 out of which only around rs.1750 is pending... As i was out of station for few days with family function i for got to spend the same. Please help me to get my money back.

Please confirm.

Recently (Order date is 14.05.2019) i have purchased a hp 15q apu dual core a9 - (4 gb/1 tb hdd/windows 10 home/2 gb graphics) 15q-by002ax laptop" from flipkart and the seller is retailnet.
I have got the invoice of my laptop in my registered email address and also got a hardcopy of the same inside the box. But it is o[censored]tmost surprise that the serial number of the laptop has not been mentioned in the invoice. You know serial number...

I had purchased a ceiling fan last month but any how my mail id is blocked and i m been registered with saudi mobile number. So please help me how can i get the invoice of the purchased product. If i try to change the mail id i didn't receive the otp on my mobile. So please try to send me the invoice or give other solution to get invoice. Thanking you

Wht is this my tv is not coming from 6, 7 days so irresponsible coustmer care not understanding what i told to him and whenever i told him when tv is gonna come always he says wait 24 hours 24 hours from 4 days he is repeated 24 hours plz tell that coustmer care if he is not sure then don't give surety of 24 hours i call today and now. Coustmer care he is telling wait for 48 hours wht is this man o already waiting from 6 days now he tells me wait more 2 days😠😠

I have ordered a phone and money was deducted and the phone was even shipped but they have cancelled the order without any prior information, and this was not the first time, order id-OD[protected] they give the reason that we order the phone in bulk but it was just a single piece and they say they will refund the money before june3 which is quite late and they always do this.

When the phone is delivered to me ? I saw the this product is not same . I have order the samsung j2 and i bhought the other damage phone .when i reurtn this product many types of excuses telling me bye the company and delay the date . Now he said the the retruning police expire to the product.

Flipkart, i bought acer swift 5 on 20th may, on 26th may it was expected to be delievered. It ain't even packed yet. I paid my order by debit card. I don't understand why flipkart can't resolved this "not shipped yet from week" issue. Please delivered asap

Sir, i am not able to login to my flipkart both from pc and mobile showing error message 'login unsuccessful'.
I had rs.13000 in my gift card wallet of flipkart.
Sir, i want to buy a new phone for this money. Please help me.
This is wrong!!!
Please reactivate my account to redeem it.
Or, fund my balance back to me.

Account information:-
Mobile no.- [protected]
Email-id - [protected]@gmail.com

I am unable to login to my flipkart account as it was blocked by flipkart on invalid grounds..
I have wallet balance approx rs.2500 and have to pay flipkart pay later amount approx rs.1000 on 10 june..
Really disappointed as this is my 5 years old flipkart account.
Request you flipkart to unblock my account as soon as possible so that i can make payment and manage my orders...
Anshul garg
[protected]@gmail.com

Od[protected] [incident: in[protected]]
I ordered the redmi note7 pro black 64gb on dated 15 may 2019
I recieved the package and i open we can see tide bar in the box
No product in the box
After i call the flipkart coustmer care no flipkart register my complaint
Flipkart call me you can wait 72 hours after the 120 hours spend i will comments the flipkart online page facebook, instagram after we comment and we recieved a call from flipkart coustmer care deepavthi madam call me and tell me you can wait 24-48 hour
I wait 48 hours but no reponse flipkart mail recieve me flipkart tell me seller can compliant a fir ok i tell i have no problem you can compliant to the police after 48 hours flipkart mail recieved and tell me
The seller could not fulfill your complaint

Above a. C was purchased from your store on online on 17.05.19. Invoice is attached. You have supplied defective a c. During installation of said on 24.5.19 through hitachi service centre it is found that said ac is defective. Due to leakage water tray, there is continuous flow of water during function of ac & water is draining inside instead of draining through water pipe. Is it your policy for sale of defective a c?

All time seller reject refund request then wht is 10days refund policy of flipkart for customer security for advance payment for mobile

I had purchaed honor 7s phone from flipkart
Having order id od[protected]
When i try to make return request for refund then every time they arrenge technician for phone which is new and the technician came at my address two times and rejected the application saying this phone is already slow by default
And there is no hardware issue every time this stupid technician make my application rejected

Technician name vipin ([protected])
He know already phone is slow but all time reject my application and said contact to flipkart
I already talked to flipkart they said contact to technician bcz he can make application approve for return only

Now 5th time request return and seller rejected 2time my request and flipkart unable to resolve my issue and refund me for this performnce wise slow product which wrong description on flipkart shows

Everytime seller rejected so please tell me what is flipkart 10days policy of return for securing its valuable customer if seller do fraud willfully and reject return request everytime

Please help me im tired bcz of making calls to care executives of flipkart and this stupid technician too

Call me on [protected]

I have lost my phone number that is registered with my flipkart account and hence that number is pretty much inaccessible to me, now as i'm trying to update my new phone number with flipkart, it keeps sending otp's to the old number & so i'm unable to update my phone number.
I need some immediate assistance with this issue as not only is this thing hampering my orders but it is also a threat to my account. I tried to reach flipkart's customer team but i'm yet to receive any resolution. I hope i'm provided with the resolution now as soon as possible.

Dear flipkart team

I was ordered an item of red mi note 7 pro on the date of 8th may 2019 at 11:59 am with od[protected] and it was delivered to me on the date of 10th may 2019 and after few days by using i came to know that the speaker is not working properly so i have raised a complaint for the replacement of same product and it was accepted with replacement id:[protected] but the issue is i have not received the same product i. E. Red mi note 7 pro rather than that i have received some different product i. E. Asus and also i have attached the snapshots of the product and the box which inside the box seal was broken i need an immediate action on this by taking your product back and refund the amount and i don’t know that where this product was stolen/exchanged, surely i can say that the product was not delivered with intact to me kindly make an inquiry on this and refund the amount by taking your product back otherwise i will go through the consumer court by charging a notice to the seller and flip-kart i hope you guys will not take up to the court.

And contact me on [protected] or [protected] immediately.