Flipkart Complaints & Reviews

As i have booked a product from flipkart on 15 of may 2019 and expected date of arrival was 21 may. But what happened i don't know still my product is not delivered to me or neither any response given by the flipkart team nor by the delhivery team whose work was to deliver the product. Many times i spoke to the customer care of flipkart as well as technical team and courier department also but till now i have no idea why this things are happening to me. I have already paid my amount to the company. Very very dull performance given by the courier service and flipkart also. Please if you want to do something for public then don't do like this. Respect your valuable customer first.

I purchased a mobile through debit card on may 18
And cancelled on the same day
Flipkart customer service told me that they initiated the refund to my account
It will be reflected in my account on or before 27 the may
But I didn't receive any
Then I contacted Flipkart and Bank official so many times they pass on time but not resolve anything
Please do needful
Thank u

My product is out for delivery from last 4 days and it's not delivering .. there is no way I can track my phone ... Phone no of delivery boy is switched off and customer care of Flipkart saying you have to wait we can't do anything in this... Is this a way to collect interest from peoples payment and not delivering them there product. It's like Flipkart have fake delivery details

Haier direct cool single door shiny steel( is not a color name but a material name, which is the first mistake) refrigerator.
The images in the site shows a very dark shade where as they delivered me a lighter shade product.

When asked for help, they say it's the same product. I requested for the return of the product if they don't have a darker shade.
They speak about seller policy here where it is mentioned return of the product is not allowed and only replacement.

They are forcing me to use a product with which I'm not satisfied as the color shown and delivered has a difference.

The customer service also irritates without providing any good help.

Irony is they say it is seller policy and the seller is omnitech retailer which is an enterprise of flipkart themselves.

In the name of policy they are holding the rights of the customers. They try to escape by implying all unwanted policies. Such things shouldn't be encouraged in e-commerce site.

Please do the needful. Flipkart wasted my time energy and efforts and provided an unsatisfying product .

Description of the color is not appropriate, also the pictures provided. They simply said that the pictures can be different in color and given me a great suggestion to go through the customer reviews of the product. Let's say what if the customer in the review uploaded different images or what if there isn't any reviews by the time when I purchased. That suggestion was not at all to the standards and given just to cover up their mistake.

I've spent my hard earned 12k rupees and with no satisfaction due to inappropriate info and images from flipkart.

I can't log on to flipcart.when i try to login it shows login unsuccessfull. i want my account back i purchased lots of product from flipcart i want know the reason behind it .i am a flipcart plus user so there is some flipcart plus coins in my flipcart account.i dont know why they do this to me. i puchased a charger from flipcart thats my last purchase from flipcart and now its not working properly the product return perioud is not over yet how can i return the product i cant log on to flipcart my mony is wasted

Dear team,
I m paresh nigudkar buy smartphone from flipkart on 13may it was having overheating and low battery back up problem... My register mobile no is [protected].
It's really disappointing that brand like flipkart having such fulish service. I m really faid up this service i was make replacement request on 20th may 2109 but still time... I have make complaint regarding this but you guys don't have creditibility to revert me... You guys are still fulling m... I want refund of my product or give m fast replacement within a day... I don't want such kind of fake promises...

Got back to back sms from Jeeves mentioning your installation engineer but both engineer has not attended for Installation. I am keep on following up with them. Flipkart customer care no. is now invalid. Feeling helpless. This is how you made the goodwill, very poor services.

Order no. - OD[protected]

Messages from Jeeves

Dear Customer,
Our engineer MOHAMMAD ABDUL ASHWAQ ([protected]) will visit you on[protected] for INSTALLATION of your .

Dear Customer,
Our engineer MOHAMMAD ABDUL ASHWAQ ([protected]) will visit you on[protected] for INSTALLATION of your .

Delivery man talks to me very badly and also he cancel my order without informing me. He also refused to give me the parcel, basically where i live, there is a little pasta, so i told the address for landmark so that the delivery man can reach easily. I spoke to the delivery man when you reach that place then call me then i will tell you the path ahead but the delivery man refused to give me parcel. And he cancel my parcel without informing me.

Dear sir,

Regarding aforesaid items has been received on dated 25/05/2019.
This item is defective
1. Operation of sarregama carvaan is smooth about 15 to 30 minutes after this period suddenly stop.
2. On display screen show:select artist, mood, geetmala when we select than all button is not working.
3. Suddenly it is connected usb mode (Without use of pen drive) than we operate sarregama button but it is not work.

I think this is defective piece, kindly request to you please replaced it by new fresh items.
Thanking you
With regards
N. P. Mourya
Mob. No.:[protected]

I have ordered 4 mobiles and two cameras for gifting someone. Flipkart cancel my all orders, then i talk to customer care they said that my orders are cancelled due to limitid stock you can order again products and this happened again. After that my account get blocked for reselling because of customer care's wrong information. How can they even cancel my order without any inquiry and how can they block my account. It is not my fault that flipkart customer care giving me wrong information.
Please take any action against them.

I created my account but never used it for a long time.

From (27-28 may 2019) i was willing to order some products but then i wasn't able to log in or change password. Also unable to create a new account using the same number but it says it's already exist.

I am getting the error attached below (When i click to 'forgot?' after entering my phone number).

Please help me out,
Thanks

I had order oppo f11 pro from flipkart on 19 may.
As i had faced an issue while receiving my oppo f11 pro i. E., wishmaster declined to pick up my exchanged product as he was saying that product is defected due to dent but actually it was a minor rubbing mark which seems to be acceptable while considering this as an old / reused product.in order to resolve the issue, i had lodged a complaint about the same on 24th may, at 2:00 pm. Following are the things which were told by flipkart team during my several conversations:-

1. On the first call (24th may, 2:00 pm) i was supposed to inform that i will receive an email on which i have to reply with attached images of my exchange product within 3 hours but after 4 hours when i recontacted the team i came to know that i have to upload the pictures by using flipkart app only - misled customer by providing false information which is only expected by a highly unskilled team.
2. While uploading the images using flipkart app i was unable to find the option to upload pics, then after i had reported this issue to flipkart team, then the team had requested that the concerned department will call me and my problem will be resolved till 26th may, 2:00 pm - not received a single call yet.
3. I had received an email (Which was expected 24th within 3 hours) on which i have to upload the pictures. After uploading images again i had received an email requesting to wait till 27th may, 2:00 pm. - not received any response from the team.
I had also replied on the last received email regarding the resolution but it's 4:24 pm of 28th may and i had not received a single response from the team.

Regards
Shashank saxena
+91-[protected]
[protected]@gmail.com

From the first day water cooler stops working, have raised concern by calling to flipkart customer service, they said that refund option will be available. 7 days has been over cooler is packed to return, no one comes to pick the product. Technician has visited to check on 23rd, and status has been updated to flipkart that technician visit has been cancelled.
Have talked to surendra on 21st, vaibhav on 27, ghina on 28. Now suddenly they said return request has been rejected, customer service were tried to contact me to troubleshoot the product. I am not able to understand how customer will troubleshoot the cooler. What the # is this. Now they are saying that only replacement is available. I am totally sick with flipkart now. They don't deserve single star rating.
Now they are denying to give my money back.

Hi,
I am akhil avarachan, i purchased redmi note-7 on 09/04/2019 through flipkart online website from my friend's account.
Flipkart order id : od[protected].

Next day onward, my phone having the problem with re-starting or re-booting. So, i contacted flip-kart for replacement. On the very next day evening one mi technician came and he checked the phone, but, he fails to find any complaints and he closed the rejected the return.

But i face the re-booting problem always. On 26/05/2019 morning i visited mi service centre located at ravipuram, kochi they did technical inspection and told that mother board is damage and have to replace it.
Service request no : wxin[protected]

I know after changing the mother board i can't use my phone in previous condition. Because my previous phone was mi4w that phone dead after changed mother board. So, i afraid that this phone also will face the same issue in future also.

Then i contacted mi customer care, for ask for replacement of the defective product. He told that they only can do service and can't replace the product and told me to contact flipkart for replacement.

11 months warranty left for my product. So, according to section 2 (1) (D) of the consumer protection act, 1856, as a customer i have the right to get replacement for the new product instead of the defective one.

I request to both flipkart and mi authorities kindly register my complaint and take needful action on this matter.

Now they're saying they can't replace the defective product and now i am in a situation to dumb the product

I recently purchased a kemei trimmer from Flipkart and when I received it, it was a used one and had trimmed hair on it. I called the Flipkart executive regarding the same he without informing me chose return order instead of replacement. I was telling him from the start that I want replacement as the the same product rate has now boosted high. But he took a return option so I told him to transfer my call to some senior executive for which I had to wait around 25 mins and after which I told my issue but he was impatient and without listening he said be on hold and cut the call suddenly

I ordered a jbl bluetooth earphone and received no n branded fake earphones instead of jbl earphone i complaint on customer care about this and a pickup arranged for this when courier person came to pickup the order he checked in his phone and talked to there senior and said there no brand name on this and its different from what ordered his senior said cancel this and don't pick this item i again contacted to customer care they said please mention different reason

Purcahsed carrier 1.2 ton ac from flipkart online on[protected] to my mother in kerala,. The ac delivered on[protected]. Still no ac is not installed. I send so many messages through flipkart website. They replied 2 days again 2 days (Till now 20 days). No i saw flipkart website messaging system blocked. Only acess call to toll free number. Currentli iam in uae. I will go india after 3 months. But i tried to call toll free system from uae. But toll free call failed

I bought a towel set from flipkart whose order id is "od[protected]" which i returned back on 25th may due to poor quality and the product was not the same as displayed in the image on flipkart, i handed over the product to the courier service boy but he did not give me any sort of receipt. All of this happened in front of my company.
I have multiple times asked flipkart to refund my money but they denied about any pick up of the product. I even have the message from flipkart when the courier boy came to pick my product. Flipkart customer executives are very rude to me saying that you can yourself go to the courier service to inquire about all this.
Please help as i neither have the product nor my money.

Tanu sharma
[protected]

I purcahsed carrier 1.2 ton ac from flipkart online on[protected] to my mother in kerala,. The ac delivered on[protected]. Still no ac is not installed. I send so many messages through flipkart website. They replied 2 days again 2 days (Till now 20 days). No i saw flipkart website messaging system blocked. Only acess call to toll free number. Currentli iam in uae. I will go india after 3 months. But i tried to call toll free system from uae. But toll free call failed

My flipkart account blocked. When i contact the customer care they saying that the system found unussal return in my order history so that reason my account got blocked. Unfortunately in the flipkart terms and condition they didn't mentioned for a this numbers of return or purchase we can make by using our account. I'm paid flipkart plus member also and i have many unclaimed flipkart point also they just behave irresponsible. They saying i can't no longet access to my account. When i checking on web its a usual practice of flipkart to their customers. After purchasing high value product they blocked account for not retruning the product if they got a detective or wrong product. Flipkart behave like unfair to their customer. They didn't value their customers.