Flipkart Complaints & Reviews

I baught a tablet of iball gorgeo online by flipkart worth rupees 5850/-.
when i received there was a not on its box that it is not for online sale or purchase, if you purchased it online then return it to seller.
so i gave a return request but flipkart has blocked my account and no response.
please help.after one month still i am suffering.
it is illegal to have such product which is not for online sale or purchase

Dear sir,
One book "himalayan blunder" written by brig dalvi was ordered through flip card. One book was delivered by the flip card on cash payment rs. 640/- to our care taker smt t mondal at that time i was out of station. I returned on 18.05.19. After that i opened the package surprisingly it is seen one another book psychology for the armed services was delivered. It is utter surprise for me that such type of carelessness of reputed company like flip card. Kindly do the needful at the earliest to change the book and delivered my requisite book "himalayan blunder".
An immediate reply and further course of action taken by your company may please be informed.
Thanking you.
Yours faithfully
Sailo nandy
Db-180/3 street no 265
New town kolkata -700156 (W. B)

Money (Inr 14999/-) was withdrawn from my debit card without my consent. I did not make any transaction and someone made a false call stating he is from bank and asked for my card no. I am really in trouble and i am attaching the screen shot of the transaction. The transaction detail is a below:

Sbipg qt[protected]fkpayments mumbai dated 18.05.2019

Please request you to block the transaction or to refund the money

I was a Flipkart plus customer from the beginning and was a frequent shopper. Recently bought 4 items on sale starting day and all the orders were shipped on the next day morning, same day evening i tried checking the status and was unable to login as the account was deactivated. After sometime out of 4 orders 3 was cancelled by Flipkart and got a message that they have refunded the amount and it will credit by on or before May 7th. I tried reaching customer care and they are not giving any Reason and they told that it is informed to the technical team and it will take 2 full working days to check the technical issue ( for reactivate a login) . We are living in 20th century and Flipkart still need 48 hours to resolve a technical glitch. More than 10 times i called for knowing the reason but same copy paste answer. As i haven't received the refund yet, i tried reaching them several times and no solution. Out of 4 orders Flipkart cancelled 3 only and the 4th one i received today and the same is a damaged item. Now iam not able to return the same as the account is deactivated.
Almost 750+ rs was there in Flipkart account + around 4000 rs (paid for the other 3 products) i lost. No one is giving a proper response about the deactivation reason. Today i got a mail that account is blacklisted ( they haven't mentioned the reason and iam also surprised seeing that) for an order issue( attaching mail screenshot) . I replied them that iam fine with the deactivation and i need my money back, but getting same copy paste reply and they are not giving proper response on the money i paid. Iam filing a case also in consumer court for getting justice

Hi sir my name is rajan kumar.

My email id : [protected]@gmail.com

And my problem is i am unable to update my password.

Last few weekes my account not opening. I want to used my old because i need my laptop invoice copy on this account my sir solve my problem instantly.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

My name is amit kumar ([protected]), i placed an order for mixer on 10/05/2019 costing for 1749 my order id is od[protected]. I waned a juicer but due to my mistake i ordered mixer so i requested for return on 13/05/2019. Company accepted my request and sent me a message regarding my return request along with the number of pickup boy. I called that man but he denied to come to me, then i called to the company they sent me another number but the 2nd pickup man came by bike on 17/05/2019 and refused to take the product saying that he'll come tomorrow by car. This whole process took 4 days. Today on 18/05/2019 the pickup boy was supposed to come but flipkart called me and told that now your product is not going to be returned due to time delay you can only replace it. I want you to tell me whose mistake is this and return my product as soon as possible so that i can buy my juicer. Avoid delay to avoid legal process.

I ordered dell brand new laptop but received 10-15 years old hp laptop today on 18 may. I called company customer care and they are asking to wait for 3 days.
This is case of fraud and cheat. Laptop costed me 42000/- inr.
I am unable to enter the review comments for this product, company has disabled it for me stating i have not purchased this product so more customers can be cheated same way and their hard earned money is wasted.
Please look into this matter urgently. I would suggest to other consumers that flipkart frauds are very common these days please go traditional way to buy electronic items.

Have bought many products from flipkart... Such as smartphones other products... I have bookd things for my friends from my account... Suddenly i logged out from my flipkart app

I tried to login they were saying that something error occurred and i tried to reset my password and i also saying that unable to reset it.. Ive lost my plus account... Please give it back

Phone number: [protected] (Same number registered in flipkart)
Email id: [protected]@gmail.com
Name : rahulraj. T

Flipkart doesn't deliver the item and money is not refunded by the company yet. I paid the money to flipkart by pay you later scheme but after one month when the money is not refunded to pay you later wallet i had paid from my debit card. I use the account of my friend shahnwaz ansari.
I had responded the calls from flipkart but they said that from your side call is not being responded. I m a student i don't hav much time to spent with all these stuffs. Please take care of my rights. I does all the proofs and details. Please help me.
Thanking you.

I have ordered new phone redmi note 7 pro.. I am getting battery issue from day 2.. I done with return request process.. As per new process of flipkart technician visit at home.. He checked as per policy but policy is not enough for the battery issue.. Technician know battery is not good but still he rejected return request due to policy.. I have again raise return request and i collect proof of battery heating 51% but technician rejected return request without any visit.. This is very irresponsible service received from flipkart.. They don't care if mobile blast.. They only care for them self..

Aditya gor

My order 17/5/2019 but still not delivered, still sms getting undelivered sparx sandal

Nobady call me and with in two days i request to kindly delivered as soon as possible other ways cancel the product

Name: rakesh jitu mistree
No: [protected]
Address : 8284, jay hind chal, bhaskar nagar, kalwa (East) thane 400605
Tracking id : mlff[protected]

I have bought many products from Flipkart... Such as smartphones other products... I have bookd things for my friends from my account... Suddenly I logged out from my Flipkart app

I tried to login they were saying that something error occurred and I tried to reset my password and I also saying that unable to reset it.. ive lost my plus account... Please give it back

Phone number: [protected] ( same number registered in Flipkart)

Name : Bharadwaj

I ordered many smartphones on flipkart but got cancelled every time automatically. Flipkart's care executive is also not reachable. What's this issue? Why is it cancelling? It is very irritating. Amount is deducted from card and within 2 secs order is cancelled showing me that refund will be credited in your account within 2 or 3 working days.

Hi,

The complaint details might be a little long to go through but i kindly request you to read the entire one as this is what i went through:

I had ordered an mi tv 4a pro (43 inch) on 7th may 2019 which got delivered to me on the 9th may 2019. I had placed an order with the exchange offer.
Delivery man did not accept the tv in exchange because of all nonsense reason that he gave. We still paid the remaining amount and an sms was received in the late evening that now the jeeves customer service would come on 10th may to install the tv and provided his contact information in the same sms.

Now, below are the problems that i've been facing since 7th may till date i. E. 18th may 2019:
1. I called the man named : nilesh from jeeves on 10th may 2019 for round about 15 to 20 times but every time i called him his phone was either switched off, busy, just kept ringing and at times he even declined the call. On that day itself i had called the jeeves customer service told them the issue and they told me that they'll assign me a new number of the person who would come for the installation. No new number was messaged to me and nobody came for the installation on 10th may.
Note : i had taken a leave from the office and waited all day long for the man to just come home for the installation.

2. On 11th may 2019 i again called the jeeves customer service told them the entire thing again and after a period of time the same number of nilesh was assigned to me.
Nilesh had come over for installation of the tv on 11th may around 2 30 pm, he installed it, but there were problems that i faced in the tv :

— no apps were being downloaded from google play store (Even after 2 times of factory reset).
— no gmail account was being added in the first 2 attempts.
— issue regarding the sound system.

Nilesh told me to put a return request on flip kart and he packed the tv in its original form.

3. I did not wanted this product anymore as i was frustrated from the customer service that you guys provided and also from the problems that i was facing in that tv so i wanted my refund. But when i tried to cancel / return the order there was only 1 option in the drop down which mentioned : return and replace.

Note : while ordering this product there was no where mentioned that this item won't be returnable or this is a non-cancellable product and also before booking the flip kart executive had mentioned that you can return the product and the amount will be refunded to you within 10 days.
But even this turned out to be fake.

4. So as i was left with no other option and had to "forcefully" choose replacement option which i did on the 12th may.

5. On 13th may i called flip kart again and they mentioned that now a mi technician would visit first and check if there is any problem in the product only then we can replace.

6. Expected date was 14th may. I took a leave again for the technician to come over. But he did not come on that day, did not pick up calls either.

7. On 15th may he called me by himself and came around 10 30 am checked the tv did factory reset, cache clear and what not
But conclusion that even he mentioned was that there is a problem in the tv.
Below are the problems:
— no video was being played from any of the apps installed
— tv was lagging
— when played any video it would give a 3 mins / 5 mins advertisement which was not being skipped even after clicking on ok.

Again he packed the tv and kept it in its original form and he told that call flip kart after 2 hrs and ask for the status. He had updated and reported to his manager in front of me.

8. After 3 hrs i called flip kart and they said that please wait for more 24 hrs and the new delivery of tv and pick up will be done by 16th of may.

9. On 16th may i again called them for 6 times : spoke to different executives every time namely : abhay, rahul, utkarsh, aloke etc. Each one of them had told that it will be max delivered to u by 17th may. The day passed by and no message and no delivery man came over to deliver the product.

10. Its 18th may today, now the flip kart executives are saying that the mi team hasn't updated the status and we request you to wait until 20th may.

Can you please tell me what am i supposed to do in this case? Also, please do not say to wait more. Because my level of patience has been crossed and i cannot wait anymore to tolerate this #.

I would just want you to provide me with my refund back as i have no more capacity to take leaves from office, keep contacting the flip kart, jeeves center and mi center every time.

I hope you understand the problems that i have faced since the last 12 days and take an appropriate action on the same.

Lastly i would say this is the worst customer service any e-commerce site have provided till date to me.

I request you to look into this issue thoroughly and would wait for you response.

Order id : od[protected]

Regards,
Neha desai

I bought a shoe from flipkart, but the size was too small. So i returned the same on 15 th may 2019. As by their rule the amount of rs. 399 supposed to come to my account on 16 th of may 2019. But i didnt get the amount back.. Because i booked shoe size is 10 but shoe is coming from size is 6 because i can't use that and i returned the shoe on 15th may and suppose to refund come to my account on 16 th may, but i didn't get that. Today 18th may because two days delay, why? Please do the needful.

Refund reference number[protected]
Item : flaunters walking shoes for men

I have joined flipkart affiliate programme in august, 2017 and in december 2017, they changed their policy that referral fees only be transfer when the total due will be 5000/- or more.

We have successfully completed this condition and in january we have earned 6366/- approved payment & amount should be transferred in our account in april 2018 (Completion of 60 days). But amount was not transferred in our account in april 2019.

We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money please do something my affiliate 🆔 rajeev700

On 17 april 2019 i made a payment to flipkart for memory card 32 gb samsung. Payment was deducted from my account but order was not placed an error showing in my flipkart id that if order not placed then money will be refund. But money was not refund so i made a complaint to flipkart but they didn't solve it i made too many emails or call to flipkart for this issue but they told it was issue from bank. When i made a complaint in sbi bank with ticket number[protected] on 26 april 2019. After 10 days bank confirmed money was successfull on flipkart site on 17 april 2019 with transaction id:- igafyelwe8 then i called to flipkart they refused it and told me the payment is not confirmed. I have lost lots of my time on this issue, so kindly help me to get my refund and claim. But take strict action against flipkart. Proof are attached bellow all emails conversation & my transaction screenshot.

Order id: [protected]

I have received a e-gift card from sbi but while adding the gift card i am getting an error "this card belongs to a wallet and direct transaction are not allowed on this card." i got 2 card 1 got redeemed successfully & another is showing me an error

No one is helping me i spoke to flipkart customer service they said me to call to sbi & when i called to sbi they said call to flipkart...

Whenever i try to reset password i am getting message as "unable to process request. Please retry". Also can not create a new account because the number is already in the database and couldn't able to set new password as well. Recently i added couple of items to the cart. But because of the reason i cannot able to purchase those. Please help to solve this issue asap.

Name : sowmya r
Phone: [protected]
Email id:[protected]@gmail.com

Dear team,
I'm facing login issue which is prompting (Login unsuccessful) in both website and application, so i have rasied a incident ticket for this issue without resolution and my knowledge your support has closed the ticket i want to know the reason for closing my ticket. And, kindly read the below concern which i'm facing right now still i didn't get any proper response from your support team and not satisfied with your service
I have been added my gift voucher in my flipkart wallet and placed a order using my wallet. I have ordered number of items, some of the orders has been automatically cancelled or returned (Which has been done by your system automation. I'm not a amateur, don't give me a silly reason and don't blame your system anyhow one of your tech. Team has configured this stuff so don't make me fool). But, you're customer support team said that i'm misusing or whichever i ordered is not for personal use. So, further i can't able to login my account they said. I'm having around 8000inr in my wallet whether you need to unlock my account or you need give me a solution to get my money back. I'll not leave like as such, as of now i'm not satisfied with your service it's highly unprofessional. And, your support team giving a childish reason ifor my locked account. Now, i have reopened my ticket for my wallet query i need a solution for this issue.

Note: i need a rca which is root cause of misusing the account

Mail id : [protected]@gmail.com/[protected]
User name : pavithran pandian

Kindly update as soon as possible.