Flipkart Complaints & Reviews

We have purchased one led tv from flipkat.the picture quality is not satisfied and settings are not fuctionning with this product. so plzz rectify the problems are refund the money .

OD[protected]
Mi LED Smart TV 4A PRO 80 cm (32) with ...
Color: Black
Size: 32
Seller:
TrueComRetail
₹12, 999
Delivered on Fri, May 24th '19
Return policy ended on Jun 3rd '19
RATE & REVIEW PRODUCT
Installation and Demo Service
FREE
Expected by Sat, May 25th '19

I have done a transaction on 10th May, 2018 to buy Asus ZenFone Max Pro M1 which was on a flash sale...The transaction failed in Flipkart website for which I have used Internet Banking to buy the phone...Due to lack of stock availability, the transaction declined and the amount was not refuned into my bank account since 1 year...Now, in Flipkart database my transaction details are missing...I want my money back please do help me...The transaction details provided by my bank are
PayU ID: [protected]
Date: 10th May 2018 at 12:05:28
Transaction ID:PZT[protected]BAG1201
AMOUNT:RS. 10, 999/-
ANDHRA BANK INTERNET BANKING USED...

My name is Joydev Jana. My Samsung J6 Model No SM-J600GF, Serial No. RZ8K91DW7CL, my Samsung J6 LCD stain came. I went to Samsung Care but they mailed it to my mobile but did not say that. Job Sheet No [protected]. After that I contact Samsung Help Care, I request you to free off cost. They told me that you will be called from Samsung Care, but in the last seven days there is no phone number in my[protected]. I have given many reference numbers to [protected] (Vishal Sir), [protected] (Rahul Sir),[protected]Yashi Madam), Finally Kayum Sir - [protected]. I am very poor people. If you give me off, then I will be very rewarded forever. I am call flipkart customer, but no contacting. Please Help Me urgently.

Respected sir, i ordered for OrderId OD[protected]. It was note Delevered on time. So i call customer care.He solved my problem.But after 10 minute i got call from fraud.He told me that my order can not completed due to technical queen. He tried to hack my phone pay account and steal my money.who share detail about my order.pls take action..

I ordered vu led tv 50' model QDV from flipkart on 05.06.19 received on 09.06.19. after receiving the product i find some very handy discrepancies in the tv. First and foremost thing is that its picture quality is very poor. On further getting into the matter i just crossed checked the website of both vu and Flipkart. As per both the websites tv made is califonia/japan respectively. To my utter surprise during verifying the same from the box i received from flipkart i found it is a Chinese product. Futhermore as displayed on website it is a uhd hdr10 tv but when i checked the hdmi setting in the tv i found that its 1920*1080 50hz resolution. I further want to check it from youtube video. The maximum resolution in youtube too, it is 1080p only wherein in my sony 4k tv the maximum resolution in youtube videos are 2160p. I request you to kind look into the matter seriously. I doubt either of the platform is cheating with the customers. And not to mention that i have informed flipkart about the same within 30 min of the installation of thia tv.
All the attachment in respect of problem mentioned above are here for your reference.
The attachments in respect of Chinese product verification, bills and claim regarding made in japan is wirh me.

I was sent faulty laptop from Flipkart with a lot of issue. They said it will take 72 hrs to process the request. Now when the initial 72 hrs has passed. They are saying that they need another 48hrs to process the request. The seller name is Retail Net. They are committing fraud here. They give a 10 days replacement window. They have already consumed 3 days . Total 5 days has passed since I received the order. But now they need 2 more days to process the order.
I orderedAcer Aspire 3 Ryzen 5 Quad Core - (4 GB/1 TB HDD/Windows 10 Home) A315-41 / A315-41G / A315-41-R45R Laptop
Color: Black . I have attached the bill .
The return request has not been processed yet, . It was better I had purchased from a shop. I would have reviewed the product properly rather than this kind of fraud from flipkart.
They are just trying to hang the process.My order id OD[protected]

Sir,
Iam unable to login my Flipkart account due to aan error.

I write in Telugu..please understand my problem.

నేను మీరు చెప్పినట్టుగా billion juicer mixer grinder ఆర్డర్ చేసింది నిజమే...అది ఎందుకు చేసామంటే మా అపార్ట్మెంట్ లో వున్న వారికి తక్కువ ధరలో ఏదైనా grinder కావాలని నన్ను అడిగినపుడు..ఇది order చేసాను..
కానీ మీరే నన్ను అడగకుండానే return చేసారు...మరియు నా Flipkart accout ను కూడా block చెసారు..

This is the worst experience with Flipkart support team from past 2014 .

Recently I have ordered ( OD[protected] a Asus Pro M2 on 15th May but unfortunately the product performance was not meet my expectation ( facing over heating issues ) and decided to return back to Flipkart and so I have decided and place Replacement WRT ID :[protected]

After make the return request on 27th May I got the call from Flipkart executive and suggested few troubleshooting steps over the call but still issue is persists. They got escalated to next level and informed me to wait till 3rd June and Technical Team will contact for further advise.

On 3rd June no one has contacted me moreover I have contacted the support, they are helpless and not even ready to escalate to next level. Keep on saying wait for few more days and out team will get back to you.

On 4th June also same as above .. NO Action was Taken

On 5th June, when I called to support they were keep on saying same thing. When I asked to get next level online / talk to me .. for that also they were helpless and saying our seniors / managers are busy .. Flipkart representative / management is always busy they don’t want to talk to the customers and MAKING CUSTOMER FOOLS.

At last they confirmed to give the call back but surprisingly I have got an email saying “tried to contact the customer but unable to reach” . Don’t know why am not reachable, all my mobiles are on and working condition. After seeing this message I called to support and asked to arrange call back immediately but no one tried to contact till this time.

I got call on 6th June after escalating via Twitter saying Technician will visit on or before 9th June. Today is 9th and business timings also over but no action was taken. I called multiple times today for speed up the process but unfortunately am listing same Flipkart Anthem “Apologies for delay … wait for 24 to 48 hrs and we will get back to you shortly”

I don’t know what’s happening ? Why flipkart is unable to REFUND the money after escalation from customer end ? Why multiple teams wants to contact customer instead of taking the item back and refund the money ?

This will show clearly your internal team communication gap and your inability in the work you are doing the business only in the brand name but your services is very poor in this kind of the cases.

You are only capable to do the work if everything go’s smooth and you are incapable to handle this kind of problems.

WILL YOU ABLE TO LOOK INTO IT ASAP ?

I'm unable to login my account & want to return all 5 shirts of order id OD[protected] because the XXL size is smaller for me hence not befitting to my body. Kindly return all the shirts & activate the account on urgent basis.

Kindly scroll down the appended mail and revert back asap.

Sir /madam
my order id : od[protected]
sir i have purchase chair .Right now its having problems, so its required to repair .Allready this chair is under warenty.So please arrange your concern excutive for visit and repair .
I have call many times in ur custumer care but all time all are busy no callback from ur end .
So please
[protected]
sunny s pitale
aurangabad

Dear Sir,
I Purchased MarQ AC 1 ton 3 star from flipkart, it is installed on 01st June, i paid RS 1599/- to flipkart as installation charges. the next day it self the AC is not working from 2nd June, so i put return request to take the AC back. but now the flipkart is saying, they are ready to pay the only AC amount and not going to pay any installation charges. so please help me to get my money.

I have received the product on 28th may 19 but still waiting for installation and today is 10 th Jun. Every time i called customer care, they will say one story about that they asked for installation and will be done by today . Even they cannt understand what i am asking. today i called arount 10AM. Gagandeep recieved my call and making same story. what ever i asked same i will raise for installation. Really very frustredted. Even i asked for return the product but unfortunately same story i will forward call for installation.

I am complaining about my recent order for 2Kg of Wonderland California Almonds
Seller: WONDERLANDFOODS

Order ID: OD[protected]

I have ordered (1 + 1) 2kg of Wonderland California Almonds. Yesterday I have received only 1Kg of Almond. But flipkart has put the status as I have received the 2kg of Almond. This is really a bad name for Flipkart and the untrustable delivery boys.

Email id is [protected]@gmail.com
I send all bank details but 10000 refund not receive is this trust
Proof
Hi Kaku,

We are writing to you about your Gift Card.

We are happy to let you know that the seller will initiate the refund request for an amount of Rs.10, 000/- within 24 hours, the amount will be credited to your bank account within 5 business days post initiation as per standard banking procedures.

We are sorry for the trouble caused to you.

Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Hope this helps.

Regards,
Azra Banu
Flipkart Customer Support

Is there any way to get my affiliate account money. I have reached above the threshold amount i.e 5000 but it is not credited to my account. Please note that this is purely related to flipkart affiliate. My last request was cancelled as they said they didn't get enough information please ask me the information you need. My mail Id is abraham.[protected]@gmail.com

They were hosting a sale. I got a pendrive in the sale for around 1000 rupees. It said to be usb 3.0 with write speed at around 30MBPS and read speed around 75MBPS. But when i received the product and checked for speeds the write speed maxed at around 7MBPS and read speed around 30MBPS. I tried to contact them they said they can provide a refund only but when i ordered the product page showed 10 days replacement policy. They kept my 1000 rupees with them for 2 weeks and then asked me for sending the product back and take a refund.

Hi Sir, Ma'am,

I had ordered Acer 21.5 inch Full HD IPS Panel Monitor worth Rs. 9129 from Flipkart which was delivered to me on Sat, Feb 2nd '19 However since the Monitor had dead pixels on the display i had requested a return for the same on Feb 03, 2019 for which i received an email from Flipkart stating that your return request has been accepted by the seller. But after this my return was cancelled from their side. I called the flipkart service center and they informed me that there is some problem from the logistics department and that they are again creating a return request for me but even the second time also i received a message that my request has been cancelled after waiting for 3 days. I again called them and got the exact same reply from them like above and they again created the return request which also got cancelled. This went on for 2 to 3 months, the return used to get cancelled every time and i had called them so many times that i have left count. I even spoke with their supervisors so many times but they always failed to provide a resolution. Then one time one of their customer care supervisor advised me to write a mail to [protected]@flipkart.com which i did and got a reply from a guy named Anand Jha. He assured me that he will look into the matter personally and will make sure that this time i get my return. He asked me to wait for 48 hrs, i waited and received a call from him after 48 hrs with no resolution and told me he is still investigating the matter and that he still needs 24hrs. This went on for around 4 to 5 times and i had emailed him multiple times. I told him if they can't solve the problem with their courier department even after 3 months then provide me Refund but he always denied that. He always told me that he is investigating the matter with the seller.

Now it has been almost a month now since he last called me, even worse no one from [protected]@flipkart.com is replying to my mails now. This has costed me alot of time and effort let alone mental agony. I'm writing here as my last resort to help me get my refund back. What is shameful and highly unprofessional from Flipkart is they blocked my Flipkart login Id due to high number of returns! These returns were cancelled from their end only. They are making a complete mockery out of their customers.

I want Flipkart to take the faulty product back and provide me a Refund.

Order ID: OD[protected]

Thank’s

Aftab Malvi

I have placed an order for MR.RIGHT RECHARGEABLE TABLE FAN worth RS.2499/- on 09/JUN/2019 and I have made the transaction through ICICI NET BANKING but after making transaction money got debited and transaction is success but the order is not placed in FLIPKART.

I would request you to refund back my money or place the order for the same .Please respond as early as possible.

Contact : [protected]

On 3 june 2019 I ordered a mobile phone worth 10990 from FLIPKART and made payment through visa debit card and on 4 june 2019 I cancelled the order. On 5 june 2019 I got a email and text message that my money has been refuded but till now it has not been deposited in my account. I have contacted the customer of Flipkart so many times and they said that the refund is done from their side now it is bank who is responsible for the amount to be deposited. So I contacted the bank customer care and and visited branch personally so many times and the bank is saying that no refund has been done yet. I am very tired now please help me
The details are as follws:
Order Id : OD[protected]
Refund ID:[protected]
Bank Details:- Syndicate bank, Akbar Bhavan Ministry of fFreign Affairs branch.

We are happy to let you know that the seller will initiate the refund request for an amount of Rs.10, 000/- within 24 hours, the amount will be credited to your bank account within 5 business days post initiation as per standard banking procedures.

We are sorry for the trouble caused to you.

Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Hope this helps.

Regards,
Azra Banu
Flipkart Customer Support