Flipkart Complaints & Reviews

Hi sir my name is debu.

My email id : [protected]@gmail.com
And my problem is i am unable to update my password.
Last few days my account not opening. I used my old username and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

Hi sir, ma'am,

I have ordered a realme 3 smartphone from flipkart.com worth rs. 8999 on 15th of may 2019.. I prepaid for the order through phonepe.
But because of some emergency money requirement i cancelled it the same day.. After the cancellation i got a message from flipkart.com saying that "your refund has been initiated and it will be credited to your account by 16th may".. Within 10 minutes it showed that refund is completed (I. E. On 15th may).. But it was neither added in my phonepe balance nor it was sent to my bank account.. I preferred to wait till 16th may because i thought i might get my refund.. But i didnt.. So i called the flipkart customer care on 16th may.. They said that refund is completed from their side and kindly go and talk to your respective bank.. I talked to punjab national bank customer care.. They said no refund has been received from flipkart yet.. I registered a complain on flipkart that i haven't received any refund yet.. The flipkart customer care forwarded my message to their technical team.. But the technical team rejected my complain and sent me an email that my refund is already completed on 15th may 2019. For 15-20 times i talked to flipkart customer care.. Registered the complain for 3-4 times. But technical team didn't call me.. Instead rejected my complain all the time by sending an email that refund is completed on 15th may..

I also called to punjab national bank customer care and told reference no. Which i got from flipkart.com but punjab national bank guys were unable to see any details regarding transaction of refund from flipkart.

I forwarded the statement of my bank account to flipkart.. Still no one responded..

I again called flipkart customer care and this time they were not even bother to resolve my issue. Instead of that every time they are saying that refund has been done from flipkart.com. Your bank is lying your money, kindly contact to your bank. When i say raise a ticket regaring my issue to your higher management, they do that but next moment i get the same mail in which they mention the same thing "your refund has been completed and it was credited to my bank account on 15th may". Flipkart is not even interested to refund my money. I am pretty sure the problem is from flipkart.com end.

Sir, i am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more detials:

Order no - od[protected]
Reference no-no-p1905150051371021240303
No refund transaction no. Given by flipkart.com
Ticket/reference no for the flipkart query raised - in[protected]
I have also attached my bank mini statement.

Thanks and regards,
Hrusikesh patra
(Son of shashi bhushan patra)

I purchased a mi led tv from flipkart on 3rd may 2019. It's been a long time since i have received no installation facilities from flipkart. After contacting them regarding the issue, they are just not resolving this but are telling us to wait. So what should we do? Is this the service of flipkart? A big name but a total shame... I need resolution against this. I am tired of this...

Dear sir / ma'am,

Greetings!!!

I would like to complain you about the flipkart, that we buy ac on 4-05-19 & it was delivered on 8th may 2019, when they come to install on 9th my, they demanded an amount of rs.3500/- but actual was 1599 for standard installation.

Now from last 9 days, we are in contact with flipkart customer support and they are doing nothing only scheduling the installation and canceling it. And this shows that they are forcing us to pay the amount they want.

I want to clarify one thing that our flat is located in 1st floor of our apartment & we have two more ac's at my home & it was installed very smoothly without any extra charges.

Will be very thankful to you if you can look into the matter. My order number with flipkart is - od[protected],

Thanks

I couldn't get my phone (Vivo y93) as delivery executive refused to do the exchange of my phone (Asus zenfone 3 max). I will narrate you everything, how it happened.

Your delivery executive checked my phone physically and he proceeded it, then he checked imei no. & brand and proceeded it, then he checked it physically and proceeded it and he ask me to sign out and reset my phone and checked it. Everything was good and done. Later after few minutes said my phone corners (Edges) have some scratches due to which order can not be proceed.

My point is when, it has scratches which was not acceptable (As per delivery executive) then why did he ask me sign out and reset my phone. On one go it was done and later he refused it and he was saying that i can not take it or else they will cut his salary.

Other thing is inspection was done by a guy who was not able to read and i feel he was not knowledgeable and educated enough to take such decisions on ground.

During all this process i had wasted half hours which was out my working hours, i'm a vp sales and i can not afford such waste of time.

I spoke to your customer care executive, he said they have given all the responsibilities to the e-kart team (Delivery executive) in taking the exchange related decision. And he said my order will be cancelled and i will have to raise a new order. I was trying to understand from him why this was happening and he couldn't answer my queries and cut the phone without intimating me.

There has to be a procedure and which needs to be followed so that you ensure customers time and effort are not wasted.in today's case, i have wasted my time, efforts, money and most importantly i have lost trust on brand like flipkart.
End of the day, i was asked to do new order. Now the situation is, that i will have to do all the setup on my old phone and waste my time again.

I would request you to please look into this and get it resolved. If i can not avail this offer and get my phone kindly refund my money and i will stop buying goods from flipkart

Hi,
I bought an mi note 7 phone from flipkart. I found a peculiar problem in the device and i raised a return request within 10 days (As per policy) but it was rejected since flipkart was not able to contact me (Because of problem in my device). Now they are not accepting any return/replacement request and asking me to visit service center, they call it resolution. Also, this so called resolution is provided after 15-20 repeated calls from my side, 2 technician visits, 4-5 times of calls which were placed on hold only. It's been only 20 days since i purchased the device. I'm really frustrated with it now.

Kindly get my return request processed. It's annoying to buy a device and not able to contact people or people not able to contact you.

Thanks in advance.
Regards,
Akanksha

I have ordered one apple airpod on 14th may, and waiting for mu order, i tracked it till 115th and on 16 th morning i got sms of my order cancellation without my consent, as i cheked frm the team they said it was out of stock. However it still in the stock right now, n when its out of stock why my payment was deducted frm the card. This means there is a scam going on for canceled the customer order n get the payment so the business n return the money in 4-5 days. Good job done by flipkart. Will drag you to the court.
Thanks shah
[protected]

Od[protected] reminds note 7, sir i am facing quick drainage and over heating of battery. You made technician visit to me twice and this causes cross my replacement date and waste of my time too. I am facing same problem till now. It is request that please replace my phone. I am your valued customer. I wasted so much time to talk with flipkart customer care but result is null.

I have purchased a leveno laptop from the flipkart in october 2018 under sale and its performace is pathetic it takes half an hour to boot and flipkart shown that as a verified product i am a regular visitor on flipkart and purchased even white goods from flipkart but this tie i feel cheated as the verified product on flipkart is not performing and same i feel for the company like lenovo. Request you to look into the matter and hope so that you will solve the same well within no time

A few days ago a notification got a notification in which the flipkart was being shown flipkart, where the show was going on, the sale started on flipkart. I ordered oppo f11 pro on flipkart. The price was 2999 and i completed the payment by paytm... And my order not showing on flipkart. I asked paytm and than they said that my payment has been transferred to flipkart sucessfully... Paytm said firstly confirmed your order from flipkart... If they said in written than there is no this kind of order on flipkart then they will proceed futher... Kindly return my money... Or give me my product...

I have placed an order today, a book of Social science and paid Rs130 through upi using BHIM. My transaction is confirmed but my order is not showing in my order list.Please confirm the order or else refund. It's very URGENT. Need the book as soon as possible.
This kind of act doesn't happen to me earlier.Kindly help me out as soon as possible.
Thanking You

I wanted to buy camera since months but when i came to know about the summer sale and my card discount i started to collect money and it was there in my cart just 30 minutes before my payment... Please try to bring it into stock asap to avail the offer. I am short of expenditure please try to bring it into staoc in the summer sale and there is a tour upcoming for me

I have palced order on 8th may 2019, at the time placing order it was shown it will be delivered on 10th may 2019. I made it as a scheduled delivery and scheduled it to 12th may 2019. They haven't delivered the product yet (16th may 2019). If i call them they are not responsing.
I raised complaint on 12th may 2019 by calling to one of their executive they said ill provide a resolution on or brfore 15th may 2019. But till today i didn't recieve any response from them..
I paid money to them they are not responsing at all. Promised delivery date crossed 5 days back, still didn't receive any update from them. I would like to take alegal action on them.

Whenever i login my account on flipkart then it will show an error 'login unsuccessful' please retry in a minute
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?
I'm having so much trouble please fix it asap
My login details are as follow:

Name: shubham porwal
Phone: [protected]
Email: [protected]@gmail.com

Hi
Such a horrified customer care executives seriously.. Ppl do not understand the issue, and they are just repeating the whole script they have learned. I have sent an issue with transaction no., bank statement and message from bank that amount is been settled to marchant but still flip kart is not able to refund amount.

Please refer the details of my query:

On 20th april 2019, i tried to purchase cation printed women jumpsuit

Style
Code:

-
Jumpsuit_ww1236 and paid from state bank of india debit card on flip
Cart. My amount rs. 768/- deducted on 20th april from sbi but order does
Not get placed. I have checked with sbi and confirm that amonunt is been
Cleared to marchant, so they only can refund it. So return the amount paid.

Flipkart is the worst e commerce site
They take money from the customer and then bound the customer to keep the product even if they not liked
Hi have ordered bed which is of pathetic quality raises return on 11 th may flipkart is rejecting return as they do not listen to customers and do not take bol the stuff they feel the customer is foool who buys product from them if not liked they vl not refund the money too

I ordered a mi note 7 pro in flipkart flash sale on 8th may 2019. The expected delivery was 10th may 2019. But it was not delivered on that day. Next day when i called there customer care the told that the concerned team is working and created an incident. After that i called them many times but there was no update i was given the same answere. Even when i called on 15th they told to wait till 9pm. But still there was no call. On 16th when i called them, they told that the team is working and could not tell me the resolution date. Also now the incident details are not reflecting in their app.

Please help

I have ordered online mi 43 inch tv from flipkart with order id: od[protected] in exchange offer but that offer was not applied so i want to return the product but company is denying
—
I have raised request for two times but flipkart rejected the same.
I have again ordered same product in bid days sale that is also accepted so they have deducted amount for two times and not refunding my money.
I raised request money against previous order as there was no offer applied on it

Hi,

The laptop with order no OD[protected] i have purchased, from the day i have purchased, its not in working condition till now, tried reaching customer care, but none response.
Worst experience of online shopping, Want to replace it with new one,
Can you please look into it asap.and send the details at [protected]@gmail.com

Dear sir/madam,

I am not at all happy with the service the way my packages are getting delivered in pieces.

The person who is appointed for this delivery was very rude and didn't come to deliver the parcel as he was not able to find the address and was shouting as if he is giving it for free. And telling me to get it collected which is ridiculous.

Other two parcels were delivered without issue do not know what is the issue with this guy. Instead of delivering it can you people club the parcels and send to avoid these kinds of situation.

Very disappointed.

Regards,
Jyoti