Flipkart Complaints & Reviews

I ordered a Voltas AC which is supposed to be delivered on June 3rd 2019. But it is not yet delivered till June 6th 2019. When contacted Flipkart, they gave their standard answer ‘Sorry’ and told someone will contact me. No one has contacted me and it is very painful for us in this summer without an AC. They should be fined for not taking care of the customer. This is also a learning for all that to save some money from not buying directly from the shop, how painful it can be. Worst service.

IN[protected]

complaint ID...
Hi Sir,

With Regarding to the Order ID
OD[protected]
Ekart Logistics Delivery ID:
FMPP[protected]

And with Several Incident ID

IN[protected]
IN[protected] IN[protected]

It's been second time i'm being harassed on delivery ground. I have follow up with the team severally not to repeat the issue and to follow up with Ekart, flipkart's own logistics chain. Nothing has been done to help me in this situation.

The case is very simple i ordered a TV on 19May.promised delivery date 24 may.. Delivery Doesnot happened so on 25 th may i Cancelled the same.. Post a apology mail and a telephonic conversation with Samantha R she said sorry and assured me it is not going to Repeat itself and insisted to Order the same. But Second time i ordered on 31may Promised Delivery Date was 4June. I'm writing the mail on 5thJune over not getting the product. If again same continues i'll forcefully cancel the order and close all the relationship with you guys of several years.

What is the issue is If ekart will try to deliver me the product also they will not able to do that because i'm going to Out of town for 15/17days..

Hope You will help in sorting the Issue Out.

Pradeep

Dear Sir/Madam,

I am writing to express my dissatisfaction with my recently purchase flipkart . I have recently purchased Hercules roadeo bicycle from your website, my order ID is OD[protected]. My parcel is arrived too late, and the product I received is faulty.

I have requested for replacement of products, but after failure of replacement schedule date I have called to customer care and I got to known that my order was cancelled due to non availability of product.the customer care executive gave me many dates of product pickup schedule but could fulfill any of the commitments.from 1 month the product is at my home.

I think this matter deserve your urgent attention. I would like you to respond quickly by either giving my full refund or by sending the Hercules roadeo bicycle as I order.

Thank you for your time and consideration. I look forward to your services.

Yours faithfully,
Nilesh kadu
+[protected]

There was a delivery which was to happen at my home today of Nokia 5.1 plus phone and my iPhone se was to be exchanged for it. The delivery guy who came to deliver my item did not have a I’d card on him secondly he did not know English so automatically he did not understand what he has to check in a product which has to be exchanged. Now he rejected my phone since he did not think it was eligible for exchange all the rules which were there for inspection were satisfied by my phone yet he did not like it and he also could not tell me that why was he rejecting it. My name is Panshul Sharma and I am a flip kart plus member being a plus member we did not expect this kind of delivery experience. My registered email id is panshul.[protected]@gmail.com. Please hereby there is request that make sure your delivery guy carries a id on himself and he is properly versed in what he is expected to follow. Very sad experience.

I also booked a complaint with Order ID: OD[protected] but i think flipkart closed that request because they are not posting any comments on that and my issue is mentioned below.

I bought vivo v 15 phone on 4 may 19 and it has overheating issue so i book a complaint against it in flipkart so they arrange the technical visit but issue is not resolved but issue is not resolved again i book another complain then they arrange a tech visit valid for three days but when the tech engineer came i was busy so i told him to come tomorrow then he didn't come to me and next day my technical visit is cancelled so i call again flipkart customer care for again raising my request for return but they told that now they will not do it as per their policy so i have to visit service centre for further resolution.

Sold By: Tech-Connect Retail Private Limited,
Ship-from Address: Sy no 696, Gundlapochampally Village, Medchal Mandal, Ranga Reddy Dist, Secundrabad, Telangana 501401,
Purchase from flipkart
Order ID: OD[protected]
Invoice Number # FAAAWR[protected]
My case Flipkart sent me a wrong product in replacement (Acer Aspire A315-32 on box MRP just 29, 999 And Given below
S/N:- NXGVWSI0098350F6AE7600 )

i Received replacement product receipt via Email which is mentioned same Serial Number on receipt
You can also check on Acer's website Given below
https://www.acer.com/ac/en/US/content/support

It's Acer Aspire A315-32 Not Acer predator Helios 300
and seller make receipt with Name of Acer predator Helios 300 while this serial Number of Acer Aspire A315-32
It's clear that Flipkart sent wrong product and make receipt by wrong product Name.
This S/N:- "NXGVWSI0098350F6AE7600" Not for acer predator Helios Model.

I ordered Acer predator Helios 300 i7 And Paid 65, 966 based on No cost EMI

How can seller make wrong Receipt with wrong product Name

Flipkart support team sent a mail for consent for lodging FIR
Even i Replied for same and i gave them consent "Yes proceed please "

And Flipkart gave me 2 days and told me that they will contact me but they didn't call me & they cancelled my return request on 1 june
When i see that then again i contact flipkart customer call and they again file return request and same day evening they cancelled my return request again and deactivate my flipkart account

Its is clear that Flipkart sent wrong product i have all proof and Not flipkart accepting it and not taking back wrong product sent by them.

I have already shared all necessary proof such wrong product images serial number mentioned and receipt via Email ([protected]@flipkart.com)

Utterly disappointed by flipkart support people who are not ready to help and just dodging queries and Not talking properly.

I purchased a laptop for rs80, 990 on may 16th 2019. Flipkart delivered it on may 19th and it was malfunctioning on delivering.

The internet/wifi card was not working, and there was severe heating issues with even simple use. The laptop was faulty and immediately filed for a refund request. Flipkart asked me to wait until may 30th for a "technician visit".

The technician never came. Then they asked me to wait one more day: may 31st. He didn't come.

Then they asked me to wait til june 3rd: he did not come.

By this time i called at least 15-20 times. Flipkart keeps giving me the same response that they read from a script: "we understand sir. Please wait, and technician will come and we will provide refund"

Agian they asked me to wait till june 5th. Today is june 5th and he has not come.

Now they have asked me to wait till june 7th.

They took my money and they are keeping it, and i cant buy a new laptop because of this. And because of that i cannot work!!!

This is robbery. I need help!

I have ordered a samsung A50(6gb) phone. and yesterday i received the parcel. when i opened the packed, i found an empty paper box inside. I called the customer service and they did the returning process but till now i have no update. what should i do now. why u do this to common people. i gave 20000 rs and now i dont know what will happen please help me please I beg you

Today when i am browsing flipkart and sudden it logged out itself and when i tried to log in it shows unsuccesful log in, try again in 2 minutes but i tried, tried and tried it not opened. I have asked customer support for this but they said they did not know why this happened. I have 5000rs in my flipkart wallet as well. And i am flipkart plus member after all that they revieved my account and dont told me why they are doing this to me. I think this is the worst policy as you have to ask customer if their is any problem or something like that. It is not good to suspend or block someones account like this without any notice. My recent product also got cancelled without any reason. I want my account back in reinstate. Kindly help.

Email : [protected]@gmail.com

I have ordered a "ed hardy" shoes from flipkart and after just a couple of times use i got to know that the product is having some manufacturing defect as the tread and the cloth started signs of manufacturing defects on it. I have requested for a replacement of the product within the 30 days policy but flipkart is not picking up the product. If there is any manufacturing defect that i notice after a single use then as per flipkart it is not a manufacturing defect. Very disappointed with flipkart for this. I am such an old customer of flipkart using it since years. But this was not expected out of flipkart only for a product of rs 900.

Order id : od[protected]

Name: issan rustgi

Contact: [protected]

मेने puma का शू फ्लिपीकआर्ट से 23 may ko order kiya tha but phle mere product ship kr diya then wapas status upr kr diya or प्रॉमिस date 8 जून. थी but baad me date or bda di gyi phir 17 जून krdi ye btaye isme consumer kya pagal है kya 😠😠😠😠😠4-5 delivery time bta ke 1 months tk product puchana... Ban krwao is कंपनी को उम्मीद नहीं सबसे गलतिया है इससे कुछ लेना कोई इससे कुछ मत लेना really m complaint or krunga इसके ऊपर gumhrah kia jaa rha h

Dear sir, i am tired many times call to your customer care and email regarding above subject, but till time not any satisfied solution in this regard. My issue is this, i was purchased honor mobile from flipkart cardless credit emi but i'm not pay emi, because i am not open my i'd sharad. K. [protected]@gmail.com. My i'd blocked at your end, i'm faith full customer of your. Please solve my issue. Awaiting your reply. My registered email id is sharad. K. [protected]@gmail.com

Dear team,
I had purchased this sd card which is not getting detected in my device... Policy period was over however i was out of town so could not inform you. I have paid an amount and i have not received the working card. I request you to send me the working card or return my money.

I had purchased this sd of 64 gb card -825 which is not getting detected in my device... Policy period was over however i was out of town. I have paid an amount and i have not received the working card. I request you to send me the working card or return my money.

I have approached call center team and they are asking me to visit the service centre to resolve the matter. Why will i purchase something online if i have lot of time here. Dont you think you should check the card and then send it to customer. And if someone has sent you the damaged card. You should question them. You cant ask your customer to run here and there. My simple request is to send me the working card or refund my money.

I am a single working woman for a family and my father is also hospitalized. I cant spend more money for someones mistake.

I am also in service industry and handling regulatory rbi complaints. I never harrass my customers small issues.

I again request you to issue me the working sd card or refund my money.

Regards,
Komal deshmukh
[protected].

I ordered a steelbird helmet (Black color). But i received a red helmet. I requested for a return. But the executive is not accepting the return since the color does not match with the verification helmet (Black) image sent to him. Called flipkart customer care about 5 times. Still no resolution. Then escalated the issue via flipkart itself (In[protected]. And they promised that it will be resolved by 6th june 2019. But i didnt get any response till now. June 6 is the last day of return policy. I want my money back.

I ordered a product from flipkart on 19 may my order was shipped on 20 may order shipped by ecomexpress tracking number is FDSP[protected] expected delivery date is 24 may but not received product I continually contacting flipkart regarding the issue they don't provide me proper Information regarding this please help me regarding this issue

Thanks

Hi sir my name is vinaykumar.

My email id : vinay. [protected]@gmail.com

And my problem is i am unable to change my password

I used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to recognise your device. Please contact customer support to access your account".

That is the problem i am facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

One month ago... I ordered one formal shoes of lee-cooper.. But after one month it's getting peel off.. I am not using it roughly but why it's getting off after normal uses please get in touch with me otherwise i will do complaint... It's too bed services which i am getting from flipkart.. It's called totally fake product sold by flipkart.. If product are unused after one month
Bhupendra singh solanki
[protected]

My order was delayed and its out for delivery as per the schedule, but it was not delivered. Till now flipkart extended the delivery dates 3 times and you guys were failed to fix the issue. Flipkart informed me aa "don't worry about the product".

Do you think will it be usefull for us to take the order after expected delivery date. The money was debited and i already paid to rhe bank. Now what is the point of service that provided by you.

One more i am going to raise a complaint againt you guys, for not updating the things in flipkart avcount where we can see the details. Its already 5 th june.. And the delivery date that showing is may 9. The customer service also informing the same. Do you have sense to informe us like delivery date is 9 th may which was already no more exists.

Regards
Yagnakanth

I ordered a product for my friend. Now my friend is thought that the product is overpriced to her and he cancelled it. For this reason the system of flipkart think that i ordered the product not for my personal use. And they blocked my account. I have more than 90plus coins. They send a email about that and when i replied, they send the same email.

I ordered a Redmi note 7 pro via net banking which I cancelled on the same day Wed, 29th May because I wanted to go for EMI option later by ordering again.

The Order No is OD[protected]

They said refund was initiated and provided a reference no which was of no use when I asked bank about it. They promised refund within 3rd June, the refund amount was not received in my bank. They asked me to contact bank and I did. The bank said they didn't receive any payment and asked me to complain via Flipkart and Seller.

I again complained but Flipkart keeps saying that we initiated your refund. However Flipkart isn't providing any transaction id or legal bank statement to as proof from seller and no money is payed to my account.

Kindly take my complaint against this and refund my money via Flipkart.
They have updated in my order page that Refund Completed but no refund is received in my account.

Flipkart again took complaint and expanded the date by saying the issue will be resolved by 6th june. I don't trust them anymore as they keep delaying and ignoring my issue. I want to get my refund asap.

Kindly take legal action against them.

Regards