Flipkart Complaints & Reviews

Order id - 0di[protected]
I ordered marq soundbar which was delivered to me on 21st may.in my box there was soundbar with subwoofer only no accessories were present in my box. I contacted flipkart for its replacement and now they are only giving me refund for it. They saying seller doesn't have this product anymore for replacement. I have already gifted to my brother in law and they asked me for its accessories like remote aux cable wall mount and user manual which was not present in the box. I contacted flipkart many times but they are not resolving the problem. I purchased it for rs.4500 and now its price is rs. 7000 which is too much high. I only want replacement for it

Samsung washing machine delivered on 26th april2019, installation not done till 6th may so the product was returned, but return rejected from flipkart,, on 22nd may engineer came for installation, he informed that the product was damaged,, yet flipkart is not returning the product, they are telling lie that service engineer has updated that the issue is resolved. But engineer says that he has updated damaged photos. I have all call recordings as evidence

Respected sir
Today morning i am seeing one adviticement in flipkart i phone xr only1899 rs that the reason i cart and i pay the amount also. After there is no confirmation and no email also only get one order id only. This case i have dout i am cheated. So that is case i want get back my money please help me sir
By arun k r

Have been trying to reach flipkart customer support to activate my deactivated account, but they are not responding to calls. The line goes dead saying that executives are busy. No idea, how else they could be reached. Would like to activate my flipkart account. Please help with activation of the account. Please let me know if any further information is required.

Od[protected]

Name-khaleem

Phone no -[protected]

This is a formal notice regarding below issue before filing case in consumer court.

I had ordered honor 9n (Sapphire blue, 64 gb) (4 gb ram) mobile on flashsale by flipkart on, may 16th '19. Complete payment of 8, 204 rs was made online through netbanking. On may 18th '19. I received a package phone over heat problem. I requested return as per the procedure on may 20th '19. I received message stating that i will be contacted within 72 hours.
I wasnt contacted via phone till now. On speaking with customer service executive he said email is been sent and they are awaiting revert. On reverting the email ;i received email from flipkart stating that there is unusual return history on my account hence they have blocked my account and rejected return request.
I have sent an email asking for any orders that were returned previously from my account as this is not the case. Flipkart has not yet bothered to revert on same.
I am unable to login to my account hence unable to chat with customer care.
I have been trying to get through on toll free number [protected] for past 4 hours. To my surprise its been busy. This is most worst experience of flipkart. I have been harrassed enough for 5 days without proper customer service/resolution.

Hi sir,
My account has been debited by amount rs. 1318 and rs.1003 on 23rd may 2019 twice without my conscent and the transaction id shows fk payments mumbai. The payments have not been done by me and i can clearly state that i have not used it for this vendor. Please refund back the money. I am attaching the screen shot here with. It would be of great help if you take an action on this or i have to contact police on this.

MY order is Makeup kit combo offer in 5 product, not given to my original order I am not satisfied i believe only flipkart But i dont believe in flipkart product becoz my combo offer is not given my oder id OD[protected]

Mob.[protected]. I have ordered above blue tooth speaker vide order :od[protected] in ₹1199. When the same was available in 1250 at amazon. The flipkart cancelled my order on 23.5.19 without delivering this order and now it is valuable in ₹1999 & this caused me loss of ₹ 800 & delay too. Pl deliver me the same in my ordered price or pay me ₹ 1000/ as compensation. Thnx.

Hello,
I ordered asus zenfone max pro m1 order no (Od[protected], when i get the mobile some items are missing so i raise a return request, flipkart replaced that phone with same product but there is a lot of issue in that phone and phone was also damaged. My return request was cancelled two times, they said there is no damage but technician send by flipkart checked in front of me and said i'm raising a issue but my request cancelled. When third time a raise a return request they stop responding me, whenever i talk with customer care they says wait 24 hours we will contact you. But i didn't get any call or message from flipkart. They stop responding me and start mental harassment. I want refund for my order

I ordered some products in flipkart on offer period. I received all products to my adress except panasonic electric rice cooker. That cooker delivery cancelled with out any intimation. So i contacted flipkart customer care, customer care representative said your order adress is missing. But i received remaining products to same adress. They refunded my money but the thing is i didn't got that product at that price again. That's why i'm complaining.

I had placed an order for the pocophone f1 on 21st may. It was promised to be delivered on 23rd may. However i did not receive my order on that day. And when i called up customer care, they told me it was delayed due to some "misroute" and ensured me that i can expect it to be delivered to me by 24th may, and asked me to wait until 7pm. However, they failed to keep up their promise once again. I constantly told the customer care that it was important that the product be delivered on the promised date. I requested them to contact the seller and enquire the reason for the delay. And i was told that they're unable to contact the seller directly, they could only give me the information that was in the system records. I'm very disappointed with the service. I kindly request flipkart to look into the matter seriously, and take immediate action, to ensure that the product is delivered to me latest by 25th may, because after that it won't be possible for me to receive it as i'm going out of station. Please do the needful.

My order no-od[protected], delivery date 22 may. But still now no came. Track also sowing product will be reached my nearest ps adress. I will be msg also but all time rply cl customer care..
But unfortunately my registered ph no now out of india. I also submit my home ph number. But idont know what happens..
This summer time too much prblm thats why im bue but flipkart disappointed for this product

Sir,
I have ordered (I) godrej fresh lush green car freshener & (Ii) de blue mix combo set of car multi purpose microfiber gloves + carpet cleaning hand and long bristles wet and dry brush cleaning brush on 17.05.2019 but first one is wrong product which i have not ordered and second one is very poor quality product which delivered to my address on 22.05.2019.
I did not found any return option in flipkart so i choose this forum.
Kindly return my product and refund my money as soon as possible.

With regards,
Sushant routray
Mobile no.[protected]
Email - sushant. [protected]@gmail.com

Dear team,

I purchase redmi note 7 pro from sale on 15 may 2019 on flipkart. Due to some mistake in address it will reach jharkhand while it has to be delivered in new delhi. But on 18 may 2019 flipkart change the status as delivered without delivering the product. I raise a complaint regarding this to flipkart on 20 may 2019 that due to delivery boy fault i am suffering from that product not delivered and also refunded is also not processed from flipkart team. While delivery boy accepting his fault by calling me, flipkart not refunded my money till now. I am not satisfied with flipkart response from. Last 3 days as daily they are saying that we are working on the problem while the delivery boy daily calling me to pull back the complaint regarding the delivery as he accepting his fault.
But then why flipkart taking so much time to refund my money i can't u understand.

Please take some serious action regarding this complaint as i am waiting for my refund from last 1 week.

With regards
Manoj rawat
Mob [protected]

It's 2 in the afternoon of may 24th 2019 and i got a fraud call 10 min ago from a number with the digits [protected] saying that i have won a prize from flipkart and i have to choose one thing from the 5 prizes (I phone 7, dell laptop, lg fridge, ac and a washing machine). To get this prize they told me to choose a product of atleast 5ooo rupees from flipkart but instead of paying online they asked me to send money to account number provided by them as they were calling from sales department of flipkart.

The problem is not that they asked for money, but how safe flipkart is storing our data is my concern because the caller obviously knew my number, all my previous purchase from flipkart, my home address, my work address.

I have place order one mi mobile on 16 th may. On 20 th may your delivery boy refuse to received my old mobile. You have checked my old mobile through your online portal and given me a rate of rs 1350.in your return policy page also some parameter or requirements mention. And my old mobile is passed all the parameter.
I have put a complain on 20th may, in same day i got the mail that i need to send some pic of my old mobile. Within a hour i have send all the pic of diffarnet angle. But unfortunately till date i have not received any confirmation.

Kindly help me to resolve this issue.

I ordered samsung galaxy s10 plus yesterday. Flipkart promised me to deliver the product by today 11 am. I have an old device to be exchanged with this order. I thought i'll collect order and leave to office by 11am. I even called the customer care again and confirmed the delivery at around 9am. But, there is no information till 2pm. I was waiting for this delivery without even going to office. I spoke to customer care and they said that they couldn't even give proper information on what's happening. This is such a terrible experience. I can't believe that i ordered such an expensive thing on flipkart and their service is so unreliable and disgusting.

Tv was delivered 4 days back and still, the installation is pending, called flipkart and jeevas customer care. They don't have any information and asked me to wait for another 4 days. The service center guys were very rude and disconnected the call without providing the information. Tried multiple times to call them but did not get the enough and required information, even flipkart service center says to cancel the order if you do not get the good service from us.

Worst service from flipkart.

You mean people will not solve my problem. You are constantly making me mad. I am talking to you everyday but you guys are just telling me what i am saying. Your problem will be solved, but you are not doing anything. Even today, i also called you to the people to talk to me. We are putting your complaint again. And for some time i come to me. Your complaint has also been given to kasil. And i can not log in now if you guys are not able to fulfill my complaint. I will complain about the case against filpkart and you will be accused of cheating people against how you are making the webcup of the customer. The goods that were not ordered came to me, i was given the second item and there was no small baggage worth rs 9900 ₹ order id num od[protected]

I purchased a msi laptop from flipkart on 4th may 2019 which was delivered to me on 6th may 2019.
Unfortunately the laptop had issues with the display which were not software issues and hence couldn't be resolved.
So i raised a return request on 8th may 2019, the first request was cancelled on 9th may i don't know on what basis,
Then i raised another return request on 11th may which was accepted and the maximum date for replacement was given to me as 20th may.
The wishmaster came on 20th may but didn't provide the replacement because he wanted the laptop to be more than 50 percent charged, i asked him to wait but he said that he will come tomorrow, fair enough.
Now the maximum date for replacement was given to me on 24th may 2019.
Now late night at around 2 am on 24th may i receive a message saying that my return request has been cancelled, again without any reason.
Now i can't raise another return request since the return policy was for 10 days and it ended on 16th may.

This is the level of fraud and scam happening with the customers and that too by a reputed e - commerce website like flipkart.

Probably the on ground team or the seller is at fault but it is the customers who are suffering.