| Address: Bangalore, Karnataka |
Dear flipkart officials/exective,
Im writing you my letter here because im not receiving reply for emails/calls.
My query is about flipkart affiliate commission i have earned on the month of december, january and february.
I have earned more than 20000 thousand flipkart affiliate commission with very hardwork by referring flipkart products through my website and social media. At the time of the hardwork i was very interested to earn more and more because i expected that the earning amount will be received to my bank account after its approved (Normally 60 days). But gradually you haven't transferred my commission even its approved. I have earned more than 10000 in the month of december and its was approved in the month of january last. But you didn't transferred commisson to my bank even today.
Regarding the problem i have called and emailed you, but i don't get a positive reply from your side. When im calling, your executive says your complaint is registered here and i will be contacted by another executive withing 48 hours. As well as while i email you with the complaint, i receive your reply after 15-20 days with weak reason. Im going to show you all my previous emails and reply i received.
Now i have rs. 23, 637 approved commission amount in my flipkart affiliate account. The amount was approved more than 60 days. But not yet i haven
T received the commission amount to my bank account. I have given you all my documents like bank account, pan card etc needed for payout and the same has been verified and approved by flipkart. Then why you don't transfer the commission to my bank account. I had a belief on flipkart and so i have referred many of my friends and relative to buy from flipkart.
Im waiting this amount to get into my bank account since february. Now its may. I hope you will understand my situation and you will transfer my commission to bank account as soon as possible. Also take a minute to read my previous emails replys you gave me.
My previous emails
Email 1
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On sat, 29 dec, 2018 at 11:24 am, muhammed shabeer wrote:
Now i have more than 28000 thousand rupees in affiliate account, which is not yet approved. When will that money come into approved and when will i receive the payment to bank.
Reply
Flipkart affiliate team [protected]@flipkart.com via freshdesk.com
Thu, jan 17, 12:09 pm
To me
Hi muhammed shabeer,
Thanks for writing to us.
Please be informed the orders/installs for a month gets approved (From pending) by the end of the next month. Example, your june 2018 month earnings shall get approved by august, 2018 and payment will be done by 25th - 27th august, 2018 and so on.
Hence your december month payment will be approved on february month and you will the payment by end of february month.
Regards,
Flipkart affiliate team
Email 2
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On thu, 28 mar at 11:34 pm, muhammed shabeer wrote:
Im still waiting for the affiliated money to get my bank account. Hope it will be transferred by end of the march.
Reply
Flipkart affiliate team via freshdesk.com
Mon, apr 8, 12:42 pm
To me
Hi muhammed shabeer,
Thanks for writing to us.
Please be advised that your payment is with finance team for final review. Once it is approved, you will receive the payment within this month end for sure.
Regards,
Flipkart affiliate team
—
I have believed that my payment will be transferred to my bank account after two months of earning as per you have replied me in first email (Email 1). But that was just only a believe. I haven't received any amount even after 5 months.
Please consider my case and transfer my commission amount as soon as possible.
Please be kindful to transfer my commission to my bank account.
Jun 7, 2019
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
May 07, 2019
Updated by shabeerbava I can't see your customer support number. It show as (protected).
The following information will help you to find my account details.
Registered Email ID: [protected]@gmail.com
Tracking ID: muhammeds13