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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1267

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M
MajiSabin
from Kolkata, West Bengal
May 4, 2019
Resolved
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Address: 700079

Hi,

I have brought a thomson tv from flipkart before 6 month ago.
And filpkart assured me that they will provide 1 year warranty agreement against that product. So this product is under warranty.

But from 15 days ago display is not coming and i have complained to thomson and they send the service team to my home visit the tv.
Service team confirmed me that this a panel damage and it will be replace because its under warranty (Sumit saha:[protected]), they crealy mentioned that there is no physical damage, i have also recorded that and you can also call the service team (Sumit saha)

Now thomson is confirmed me that there is physical damage and they will not provide the warranty.
And service team and myself also confirmed that there is no physical damage, if there is a physical damage then send me proof of that or show me. And they are not providing any proof for that.
Basically they are avoiding to repair this tv though its under warranty.
(I have attached my tv image)

Multiple time i have called thomson, they are not bother about that and they have closed the ticket.
Ticket no:[protected] and complaint id : 9030790

Multiple time i have also called flipkart and every time they are telling me that will look into issue.
I have spent a big amount for this tv and just i have believed to flipkart.

Why flipkart not talking any action because i have paid to flipkart only

I have complained to consumer forum against flipkart and thomson
Consumer court case no is:1289762

And i will go for social media (Facebook & twitter) and cable operator against flipkart.

Resolve my issue asap
Jun 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that the brand is not providing service under warranty. We have interacted with the customer and requested customer to share the written confirmation from the brand regarding the same. Hence, closing the complaint until customer share the confirmation.
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    P
    Preety Sinha
    from Delhi, Delhi
    May 4, 2019
    Resolved
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    Resolved

    Address: 110092

    Flipkart — some damage products receive and delivery executive did not refund the change back


    New delhi, new delhi district, delhi, india
    Sinha preety on apr 26, 2019 submit a complaint
    My order no. Was od[protected] which was received on 25.04.2019. When the delivery executive handedover my products, i was shocked that some products are damaged thereafter i pay the charges of the products but the delivery executive did not refund the change. So, i just want to refund my money back asap. Also behavior of the delivery executive is too rude.
    I hope you all are resolve my this complaint as earlier.
    Jun 15, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    May 04, 2019
    Updated by Preety Sinha
    you may also contacted me @ [protected].
    Verified Support
    May 06, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      H
      Hari61042
      from Hyderabad, Telangana
      May 4, 2019
      Resolved
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      Resolved

      Address: Kurnool, Andhra Pradesh, 518501

      I am using the flipkart for so many years and i am a flipkart plus member recently flipkart blocked my account, i got the mail that i am using account for reselling. Its not the valid reason im placing order and order getting cancelled there itself how can i resale the product. So, please help me with this problem and reactivate my account.

      Thanking you.
      Jun 6, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
      May 07, 2019
      Updated by Hari61042
      I am using the flipkart for so many years and i am a flipkart plus member recently flipkart blocked my account, i got the mail that i am using account for reselling. Its not the valid reason im placing order and order getting cancelled there itself how can i resale the product. So, please help me with this problem and reactivate my account.

      Thanking you.

      Account Details
      user id : hari[protected]@gmail.com
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        A
        Angelo Thomas
        from Chennai, Tamil Nadu
        May 4, 2019
        Resolved
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        Resolved

        Address: Ernakulam, Kerala, 682024

        We have bought marq 1.5 tonne inverter ac in jan 2019, it was working perfectley till april 2019, then it was showing error message 'e6', we have raised complaint (Ticketid 9d18-35568coscpe[protected], after many resheduling some one have came and told that the main board have some trouble. Till date nothing is happened, do we need to file ticket in consumer court for not giving a proper service support?
        +1 photos
        Jun 8, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 06, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          S
          Sandeep Gunasekar
          from Bengaluru, Karnataka
          May 3, 2019
          Resolved
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          Resolved

          Address: 44 4th Cross Vidyapeeta Road, Balajinagar BSK 3rd Stage, 560085

          I purchased hitachi ac on 19 apr 2019, installation done on 22nd, ac was dead on arrival. Filed complaint with flipkart and they arranged a tech visit from hitachi on 26th. They too confirmed ac needs parts replacement. I wanted a new unit or refund. Flipkart is not processing my request since past 2 week with repeated calls urging them to act. Service request escalations are just moving the deadlines each day but no resolution in sight.
          Jun 10, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 06, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            A
            AdityaSuri
            from Kolkata, West Bengal
            May 3, 2019
            Resolved
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            Resolved

            I ordered an ipad 2018 128gb in a sale on flipkart.com
            I paid rs.27649
            After 48 hours flipkart cancels the order without any prior notification saying the seller cannot deliver it and provides me with ridiculous replies. I was promised that i would get it, but i did not. Even though the seller has ipads for sale he would'nt deliver. The seller name is prime trading
            Please help.
            Jun 6, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 06, 2019
            Flipkart Customer Care's response
            Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order has been cancelled by the seller as per seller policy. Hence, closing the complaint from our end.
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              C
              Con$umer@1806
              from Surat, Gujarat
              May 3, 2019
              Resolved
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              Resolved

              Sir i had made a purchase on flipkart for an apple ipad 6th generation 128 gb which was on limited offer and order went successfully placed. Even it was giving a delivery date for monday 5th may. All of sudden seller cancelled the order. Order id for the same is: od[protected]
              I have brought this for an special occasion and this irresponsible behavior is not expected from flipkart.

              Can you please help.
              Jun 6, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 06, 2019
              Flipkart Customer Care's response
              Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to unforeseen technical error. Hence, closing the compliant from our end.
              Same happened with me.
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                L
                Lokesh Reddy Loki
                from Bengaluru, Karnataka
                May 3, 2019
                Resolved
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                Address: 560037

                I ordered a wildcraft laptop bag in flipkart. They sold the bag for ₹1699 rupees. The actual mrp of the bag is ₹1595 rupees. They're cheating customers by showing fake prices in website. And selling for high prices. Please take action on flipkart. They are doing cheating like showing fake prices and giving fake discounts. This is not the right way do business with ethics do not make customers fools.
                +4 photos
                Jun 6, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 06, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  H
                  harshi1029
                  from Mumbai, Maharashtra
                  May 3, 2019
                  Resolved
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                  Resolved

                  I orderd mi band 3 (2 quantity) but received only one that too different watch... And i asked the replacement and they cancelled it and told it as a technical issue... I agrred and asked for a refund... And the flip kart cc people and the back end team told that they have initiated the refund and reflect in my bank account with in 5 days and i called them and they told again 5 days it will reflect due to technical issue the after that i called again they repeated the same thing again 5 days... And the last date was given today... And today if i called they are telling another story that sir you will get the refund for the one product and replacement for the another... And now they are telling still refund have not been issued it will take 2 days... And its a month i am waiting for my refund and now they are telling they will not give my refund and i dont need the product also now. I waited soo long.. Please get me the refund of rupees 3998
                  +3 photos
                  May 3, 2019
                  Complaint marked as Resolved 
                  its not been resolved they are not giving my refund
                  Flipkart customer support has been notified about the posted complaint.
                  May 03, 2019
                  Updated by harshi1029
                  not resolved not giving my refund 3998 ...i dont want your product and i dont need ur product after a month

                  Verified Support
                  May 06, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint stating that the product delivered is different from what was ordered. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the replacement has been initiated on May 06, 2019 and the same shall be delivered to customer on or before May 07, 2019. Hence, closing the complaint from our end.
                  i dont need your replacement any more and i want my money back thats all ...i dont need your product
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                    S
                    Sahana Hegde
                    from Mumbai, Maharashtra
                    May 3, 2019
                    Resolved
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                    Address: Bangalore, Karnataka

                    I have ordered an fassured product from flipkart which came to me without brand box. I did not like the product and i raised return request. Ekart person who came to collect that product rejected telling it is not having brand box. And flipkart customer support executives are not able to provide solution for this and they are not ready to accept the product back. Why customer needs to suffer because of some meaningless policy
                    Jun 9, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 06, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint regarding the pick up of the product. We have interacted with the customer and informed that the courier service provider shall not pick up the product without the brand box. Hence, closing the complaint from our end.
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                      M
                      ManojRaj5
                      from Mumbai, Maharashtra
                      May 3, 2019
                      Resolved
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                      Resolved

                      Hi my name is manoj

                      My email id : [protected]@gmail.com

                      And my problem is i am unable to update my password & login problem.

                      For last 2 months my account is not opening. I used my old username and password. But it was not opening.
                      Then i used forgot button and then received code.
                      Entered the code successfully.
                      After that it was asking please set a new password.
                      Then i entered new password. But it was showing "unable to update new password please retry".
                      That is the problem i am facing so please solve my problem as soon as possible.
                      Jun 7, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 06, 2019
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                        V
                        vikramrajpurohit
                        from Mumbai, Maharashtra
                        May 3, 2019
                        Resolved
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                        Resolved

                        Address: 57 Pasas Nagar Tagor Nagar near L & T office pali, Pali, Rajasthan, 306401

                        +dear sir,

                        I had ordered a tv "vu ultra smart tv" from flipkart but received wrong ordered and delivered.

                        We are continuously following up with customer care for cancelling order or replace order instead on old but didn't get any positive response from customer care.
                        Customer care used harsh language as you can complaint anywhere, we dont mind & care.

                        Please refer my order number in subject line and order delivery date is 02-may-2019.

                        Please do the needful or right way to cancel or replace my order on priority basis.

                        Regards,

                        Vikram
                        M - [protected]
                        +3 photos
                        Jun 6, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        May 03, 2019
                        Updated by vikramrajpurohit
                        OD[protected]
                        +Dear SIr,

                        I had ordered a TV "VU Ultra SMart tv" from Flipkart but received wrong ordered and delivered.

                        we are continuously following up with customer care for cancelling order or replace order instead on old but didn't get any positive response from customer care.
                        Customer care used harsh language as You can complaint anywhere, we dont mind & care.

                        Please refer my order number in Subject line and order delivery date is 02-May-2019.

                        Please do the needful or right way to cancel or replace my order on Priority basis.

                        Regards,

                        Vikram
                        M- [protected]
                        Verified Support
                        May 06, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          N
                          nidhi mendiratta
                          from Mumbai, Maharashtra
                          May 3, 2019
                          Resolved
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                          Resolved

                          Address: Ta39shukkar bahar Uttam nagar near Gopal dairy, Back side of Gopal dairy, 110059

                          Hi Team,
                          I had purchased online from Flipkart hand juicer machine.i was selected the mehroon colour.but in parsoul i received orange colour..everytime when I purchased from your side anything like few months ago I purchased card holder with different colour ..but I received green colour for all three card holder. On that time I was not raise the complaints against it..but now same thing happened.and quality also not good .I already gifted to someone this product ...now I want compensation from your side
                          My email :- nidhi.[protected]@gmail.com
                          Mobile no:-[protected]
                          +1 photos
                          Jun 7, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 06, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            G
                            Gurukn
                            from Bengaluru, Karnataka
                            May 3, 2019
                            Resolved
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                            Resolved

                            Address: 356, 6th Main, Nagendra Block, BSK- I Stage, 560050
                            Website: www.flipkart.com

                            Hi,
                            I had ordered a sandisk 64 gb microsd card on 21 april 2019. I received the card on 2nd may 2019.
                            The order number is od[protected]
                            But the card is a clear fake product, sandisk repainted on a used samsung microsd card. You will come to know this when you zoom in to the picture.
                            Plese see the pictures.

                            And the seller who sold this kept changing the names.
                            There is no refund option for this a product.
                            Please find the attached bills and other related pictures.
                            +5 photos
                            Jun 7, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint stating that the product delivered is not genuine. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller seller has confirmed that the refund has been completed on April 28, 2019. Hence, closing the complaint from our end.
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                              J
                              Jishnu Siva
                              from Melur, Tamil Nadu
                              May 3, 2019
                              Resolved
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                              Resolved

                              Address: 688534

                              I got a call from a number saying that we are from flipkart company and we will send you a message to your number and asked me to call after recieving the message. The message says that you got an mahindra xuv 500 as first price in a lucky draw from flipkart and ask me to pay an amount of rs 8, 600/-. The language the guy who called me speaks hindi says he was calling from flipkart company

                              Kindly see the attachment below
                              +1 photos
                              Jun 6, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 06, 2019
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                R
                                ravindrasw
                                from Pune, Maharashtra
                                May 3, 2019
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat, 390006

                                Hi.
                                I have purchased hitachi 1.0 ton 3 star split inverter ac - white on 6th april by paying full amount and it was delivered on 20th april - after delivery, i am still waiting for the installation to be done - i have made multiple calls, e-mails, complaints - but no reply from flipkart whatsoever.

                                I am seriously tired and now, i am thinking of approaching customer protection cell and have an official complaint launched against flipkart.

                                I have raised multiple incidents with flipkart helpdesk also - but no reply or no resolution.

                                Can you check this asap? T
                                Jun 18, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 06, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  R
                                  ratnani.deepak
                                  from Mumbai, Maharashtra
                                  May 3, 2019
                                  Resolved
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                                  Resolved

                                  login error - unable to process request. please retry.

                                  I tried creating flipkart account with my number but it said account already exists. I tried to reset password but it doesnt work, shows error - unable to process request. Please retry.

                                  I am rightful owner of my mobile number and deserve to have an account on that number with flipkart.

                                  I have not created an account earlier with flipkart, its my first time so i am looking forward to hold a fresh account with them...
                                  Helpful
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                                  G
                                  GenuineRichCustomer
                                  from New Delhi, Delhi
                                  May 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  The flipkart executive had took the money inr 40999/- and when i asked him to open the product in-front of me for verification of any damage/defective product.

                                  Then i found product was damaged, upon which he took only inr 35, 000/- with an assurance that he will deliver the product in next 2 working days.

                                  The flipkart customer care and flipkart wishmaster's manager forced me to pay inr 35000/- to save their wishmaster job as he had opened the product packaging breaking/breaching their terms and condition, hence due to humanity i had given him inr 35, 000/-..

                                  He confirmed that he will collect remaining payment inr 6000/- during delivery and same confirmation he had given to flipkart senior executive customer care and to his manager over call.

                                  Yet till today neither flipkart nor their wish master had delivered the product nor refunded my money. And flipkart is supporting such money frauds via different kind of conspiracy with different customers.
                                  +4 photos
                                  Jun 14, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 06, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating that the product was not delivered and the payment was collected by the courier service provider. We have already interacted with the customer and informed that courier service provider has confirmed delivery of the item to the customer with the product being intact. Hence, closing the complaint from our end.
                                  May 06, 2019
                                  Updated by GenuineRichCustomer
                                  The Flipkart reply is fake frivolous bogus and fraudulent. Neither the Flipkart had interacted with me nor the product has been delivered. Flipkart is cheating and doing fraud of money by leaving such fake comments.
                                  May 06, 2019
                                  Updated by GenuineRichCustomer
                                  Flipkart has never delivered the product to me and if delivered then kindly provide his written statement over email so that I can file the Police Complaint of Flipkart fraud of Rs. 35000 google pixel 2 xl (just black, 64 gb) and cheating me knowingly by not delivering the product Google pixel 2 xl (just black, 64 gb) and taking the money.
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                                    P
                                    prideofelites
                                    from Jaipur, Rajasthan
                                    May 2, 2019
                                    Resolved
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                                    Resolved

                                    I am flipkart's affiliate from last 3 years and never had any issues with the payment. They have released my payment on the 28th of every month in the past. This time, they didn't release my payment even though i had rs. 5000+ approved commissions before the 28th of april.

                                    It is may already. I sent an email to their customer support at [protected]@flipkart.com and haven't heard back yet in 4 days.

                                    This is not professional behavior. I am an affiliate of other companies too, and all of them are always ready to serve their affiliates. Being an indian company, flipkart had to show that quality service is really not a thing in india.
                                    May 3, 2019
                                    Complaint marked as Resolved 
                                    Received the funds in the morning
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 03, 2019
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      S
                                      shreyas0
                                      from Mumbai, Maharashtra
                                      May 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: Shantai niwas plot no.1, PD bhosale nagar , R K nagar, Kolhapur, Maharashtra, 416009

                                      I placed an order for redmi note 7 pro on 28th april 2019 nearly at 12:00 pm. During payment process after entering otp, my transaction failed but amount of rs.13, 999 was deducted from my bank account. Its 5th day now since the money was deducted and i haven't received any refund. On phonepe i got a notification that money has been credited to my account but there's no any such transaction of money on my account. I haven't even got the official message from my bank of money being credited. I please request you to look into this issue as soon as possible.
                                      +1 photos
                                      May 5, 2019
                                      Complaint marked as Resolved 
                                      I got my refund on 7th day after my money was deducted from my bank account. It was not because I submitted complaint here. It worked according to the refund policy which says "Your money will be refunded within 7 working days". If you don't get your money back within 7 days, I suggest you to contact your bank or contact flipkart. But flipkart has the worst customer care serivce i have ever seen.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 06, 2019
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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