Flipkart Complaints & Reviews

I have ordered dr. Alice face serum from flipkart. I received my order. When I was eagerly opening my order I noticed that the serum bottle got broken and all serum leaked fully... Very disappointment for me. The product has no return policy also such a irritatable situation. Why the hell they are doing like this carelessly I don't know. Either I want exchange order or I want refund my money back. Take action and kindly give me solution for this. Or else I will take action accordingly...

Even Though all my dues are cleared on time every month and my KYC is active till 2030, why is my Flipkart pay later not working? I don't have any loan at the moment and my cibil score is also alright then what is the issue? The IDFC bank confirmed that the account is running and active from there side. There is no problem from the bank. If I have to use my card to buy then why do I need to buy from Flipkart, while I can buy things from other apps which gives far better service. I had been calling them since 20 days and everytime they ask me to wait. The issue has not been resolved since then.

I am literally fed up of making calls, writing emails, and raising complaints to Flipkart Customer Care. I ordered a DishWasher through Flipkart on 25-Feb-2023. The order was delivered to me on 01-March-2023. Since it was a defective product, its top side was dented, so I wanted to get it exchanged for a finely finished product. So, I created a return request for the same on 01-March-2023. I literally had to make calls for exactly 9 days but there was no resolution from the Flipkart Team. On 10 March 2023, I received the Return approval from the Flipkart Team, mentioning that on 22 March 2023, I received a communication from the team that My exchange product will be delivered the next day i.e., 23 March 2023. But there was no Product delivered. I contacted customer care and reported the same to them. They conveyed to me that they are also unable to create the return request. In the end, they conveyed to me that the concerned team will get back with a solution but after 24 hours of last email they Blocked my Flipkart account so that I can't proceed with any Return/Refund/Exchange Request. Now it's been 2 months, still didn't get neither exchanged product nor refund. And now regretting why I ordered from Flipkart and also me and my family are afraid of online shopping.

This clearly shows that Flipkart is just trying to mislead customers and only care about the money and not to provide pleasant and comfortable services.
It's my serious request to the Flipkart Flipkart Support team to please look into this matter and help in getting it resolved ASAP!.

This is really the worst Flipkart exprience.
I had ordered Brother Printer worth Rs 9, 949 on 22/02/2023 and paid with credit card, but still not delivered. Everytime I call them, they say "We have raised the issue to higher department". I already got the credit card bill and paid for a product that I have never received. I told them, if you cant deliver, then cancel it and refund my money, They say, they are not able to cancel the order. Who is running the company then? The product is not even dispacted, so why cant they cancel it?
Everytime they give a same B**S reply that we will resolve you issue within 3 days but nothing happens.
Have some responsibility and empathy of what 10K Rs means to a common man.

OD[protected] I complaint about refund request of my Asus vivobook go OLED laptop 15.6 inch to Flipkart on 30th March, 2023 and a technician visit was arranged which the technician came on 7th April, 2023 to my house and did some basic troubleshooting but the problems like display flashing which occurs everyday 5 or 6 times with touchpad and sound problems. These things and that the technician had visited, I told Flipkart several times through mails and calls still they are sending mails about tech visit and not initiating my refund request.
Flipkart is giving contradictory information to me as well as the consumer forum that the seller has arranged for a pickup whereas in personal mail they are stating that they would talk with the brand.
Under these conditions, already my first emi has been deducted and the second one is approaching, therefore I need the refund immediately or I will take up this issue with higher authorities and disterict consumer forum.

Once again I state the the tech visit was done on 7th of April, 2023 Friday. I also have proof to support my statement. Sometimes the touch pad is also not working and under these conditions, I need either a replacement or full refund.

For your information, the first emi has already deducted by the bank and the second emi is also approaching but there is too much delay from Flipkart and the seller. For any kind of monetary loss, Flipkart and the seller will be responsible and I will definitely take the help of the law for compensation and delay.

Respected sir,
I order product on 28 march 2023 on Flipkart my order ID is OD[protected]
Flipkart promise me my product deliver me on 12th march 2023 but on 11 th march they canceled my product without notifying me and and after waiting 14 days how they sudden canceled product when i try to raise complain they are not picking up my call and also not processing my refund amount.

I placed an order with the order number OD[protected] on Flipkart for 22 grocery items, but only received 20 items as 2 of them were not delivered by the company. Despite their failure to deliver, the company is refusing to refund the payment.

I didnt recieve any pin or id for the gift voucher which i recieved after getting flipkart axis credit card through email i request you to fix the problem

Above mentioned order was supposed to be delivered on 9th of April 2023 before 2 PM. However, I am still waiting for the delivery almost 2.5 days beyond committed delivery ETA. The product reached nearest eKart hub well in time. Ironically the hub is approximately 2 kms from the delivery address.
Each day the status is marked as out for delivery in the morning and then the same is falsely updated stating no response from the customer. The truth of the matter is that there has not been even a single call made from eKart.
In fact I have tried calling the shared number of the delivery person several times only to hear them disconnect the calls without receiving them.

Only time they picked up the call was on the morning of 9th April 2023 giving me a tentative time of delivery as 6-7 pm while at the same time expressing their disinterest in delivering an exchange order (this order is for a cell phone with exchange option of an old one). But no one turned that day and responded to any further calls from my end.

I am filing a complaint against Flipkart for their failure to provide a refund for my defective item. I placed an order for for Crompton Avancer Prime Anti dust 1200 mm ceiling fan on Flipkart's website, but I have received defective item, So I requested for replacement, but Flipkart customer team placed refund request on 21 March 2023. I reached customer via mails or calls and changing the resolution time frequently. Most of time they are generating Incident ids and closing them without resolution provided to the customer problem. Furthermore, the representatives I spoke to provided me with contradictory and unsatisfactory responses.

As a result, I am filing this complaint with the National Consumer Forum, as I believe that Flipkart's actions are a violation of my consumer rights. I expect to receive a full refund for my cancelled order as soon as possible. I have attached all relevant documentation, including my order details, cancellation confirmation, and communication with Flipkart's customer support team.

Below are resolution time which Flipkart team creating multiple Incident id when I reached customer via mails or calls and changing the resolution time frequently. Most of time they are generating Incident ids and closing them without resolution provided to the customer problem.
Incident: IN[protected]
1. We assure you that we will resolve your problem by 04 Apr, 9:00 PM.
Incident: IN[protected]
1. We are working with the couriers, and we will share an update by 29 March.
2. We assure you that we will resolve your problem by 06 Apr, 11:29 AM
3. We are working with the couriers, and we will share an update by 10 April.
4. We are working with the couriers, and we will share an update by 12 April.
5. We are working with the couriers, and we will share an update by 13 April.
6. We assure you that we will resolve your problem by 14 Apr, 5:02 PM

Incident: IN[protected]
1. Please be assured, we are working with the couriers, and we will share an update by 29 March.
2. Please be assured, we are working with the couriers, and we will share an update by 06 April.
3. Please be assured, we are working with the couriers, and we will share an update by 10 April.
Incident: IN[protected]
1. We assure you that we will resolve your problem by 14 Apr, 5:02 PM

Incident: IN[protected]
Incident: IN[protected]
Incident: IN[protected]
 
I am filing a complaint against Flipkart for their failu

Sir,
I am writing to you today to express my frustration and disappointment with my recent experience with your website. For the past few days, I have been unable to login to my Flipkart account, despite numerous attempts.

I have also tried using different devices and internet connections, but I still cannot access my account. This issue is causing me a lot of inconvenience as I am not able to view my order history or track my current orders.

I am a regular customer of Flipkart and I have always been satisfied with your services. However, this experience has left me feeling disappointed and frustrated. I believe that as a valued customer, I deserve better than this.

I request you to please look into this matter urgently and provide me with a solution as soon as possible. I would appreciate it if you could update me on the status of this issue and provide me with a timeline for when I can expect it to be resolved.
Registered mobile number:

Thank you for your attention to this matter. I look forward to hearing from you soon.

Sincerely,
Ashish

I have order grocery on 2 March 2023 its was out for delivery on 6th March 2023 on the day I have delivery person number he says today have problem will delivery by tomorrow after some time it's shows delivered by I did not received grocery they cheats till day no reply from Flipkart customer care very bad

Id OD[protected] The account is in the name of Hemangi RachhaI took a mobile which cost Rs 9028 which was delivered to me on 5th April 2023 I sent it for return on 6th April because there was some issue with the camera The technician finally checks the problem has been fixed, such a report has been generated.But that problem sometimes comes when the camera hangs while taking a photo....

I have been chasing flipkart regards to my flipkart pay later, where it is showing due as around 238 rs for 35000 rs availed by me from flipkart.
But, i never those 35, 000 from flipkart and it is showing as personal loan from IDFC - flipkart in credit report, which is not right.
So, it is showing due as 238 rs and there is no column in credit report whether it is settled or unsettled of 35k, Also, there is no intimation on due amount from flipkart either through mail or call or in app.
I have been chasing flipkart from last 30 days, no proper reply till today after multiple chases.
This is impacting my credit score and unable to take because of this issue.
INC raised - IN[protected]

I want this issue to be resolved asap as it is impacting my finance.

Hi,
I have purchased a Zomato Voucher of 1000rs from flipkart and they are denying for proving the invoice for it. I have raised a complaint as well but they are saying no invoice available so we cannot provide the invoice.Please help

I am filing a complaint against Flipkart for their failure to provide a refund for my cancelled order. On[protected], I placed an order for Taiyo Pluss Discovery Xtream Growth Fish Food on Flipkart's website, but I had to cancel the order on[protected] because they failed to deliver the item on the delivery date. I have contacted their customer support team multiple times, but I have received no clear timeline for when I can expect to receive my refund. Furthermore, the representatives I spoke to provided me with contradictory and unsatisfactory responses.
As a result, I am filing this complaint with the National Consumer Forum, as I believe that Flipkart's actions are a violation of my consumer rights. I expect to receive a full refund for my cancelled order as soon as possible. I have attached all relevant documentation, including my order details, cancellation confirmation, and communication with Flipkart's customer support team.

I urge the National Consumer Forum to take prompt action on this matter and ensure that Flipkart provides me with a refund in a timely manner. I look forward to hearing back from you soon.

Thank you for your attention to this matter.

Sincerely,
Dhanesh

My Flipkart account [protected] has been inactive and I am unable to login in it kindly reactivate my Flipkart account please

Hello team
I purchased OnePlus Nord CE 2 lite mobile phone from Flipkart at 7th March 23
At 13 March product delivered order ID -OD[protected]
I received defective product not switch on after that I contact customer care number and file complaint at national consumer helpline my docket no is 4350757
Company create 6 times my return but no one come for pickup when I contact logistics team delivery they ask your all return cancel by seller
One month complete i already contact multiple times with Flipkart customer care team they provide fake information every time
All agents make fake promises
Please help me otherwise soon i will take legal action

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

We have paid for the ignite program on flipkart and now its been 3 days they are not answering or responding on our ticket how can flipkart give so pathetic service and before payment was not done they were calling on the regular basis. And after the payment was done they were not even replying so do i think its already about the money. i want my refund now i dont trust flipkart anymore.kindly contact on [protected]