Flipkart Complaints & Reviews

Hello, my name is Jatin dhadwal I purchase a product on 9th June after delivery of the product I found that the product is broken as the screen is damaged and the inner side of the packaging if damaged. I had no choice but to use that because I do not have the other phone but that phone was not functioning properly as the battery is draining. so I decided to raise a complaint after two days but my complaint was canceled three times because of the wrong guidance from Flipkart customer support. after struggling a lot with Flipkart the return request is made on the 25th of July but that request is still pending today the 29th of July. moreover after sharing lots of pictures of the product Flipkart asking the product pictures again by saying that that was not clear or something missin. without any hesitation, I shared pictures again but now I m seeing that the date of resolution increased from 6th August to 9th August. I raised complaints so many times by mailing, doing comments, and posting on Twitter but no solution was found. they are just delaying my refund acceptance request by giving nonsense reasons. I request to initiate my refund as I have a flight on the 2nd of August and I also discussed the same with Flipkart many times. please help me with my refund, I m very disappointed with Flipkart services and they disturbed me a lot by changing the resolution date and not giving my refund. I TRUST FLIPKART AND THEY NEVER BREAK BUT THIS TIME THEY MADE ME MORE ANGRY BY DOING THIS SILLY THING

I have booked moto edge 40 on Flipkart delivery date is 6th August i need this on 2nd August is it possible to deliver it fast there are some sellers they are delivering on by 2nd August.

I've ordered the Cheston MS Steel Ladder from flipkart on 16th july 2023 and received it on 21st july 2023 due to the poor quality I wanted to return it but the return option is not showing although it has the 7 days return policy, in the order panel it is showing order is cancelled by the buyer but I've received the order.I've also connected with support team of flipkart several times also sent them 4-5 times email regarding the problem but the issue didnt resolved yet.I'm attaching some proofs that I've received the order.

Date of Incident - 24/07/2023
Product - Boat Airdopes 161
Description - Received product was not working, filed a complaint for replacement. Representative visited for replacement on 27/07/2023 but did not replaced the product and the complaint was resolved without giving us the replacement.
Desirable Resolution - Replacement

Product - Redmi note 12 pro 5g
order id - OD[protected]
date of purchase - 22 july 2023
mobile no.[protected]
Email - [protected]@gmail.com
They didn't deliver my order on time as promised and they promise me to deliver my order everyday but don't deliver. so i want my product and compensation for delay.

As I have already complained in consumer forum but till now no action has been taken. Please take immediate action on this.

Product - Redmi note 12 pro 5g
order id - OD[protected]
date of purchase - 22 july 2023
They didn't deliver my order on time as promised and they promise me to deliver my order everyday but don't deliver. so i want my product and compensation for delay.

As I have already complained in consumer forum but till now no action has been taken. Please take immediate action on this.

I order Product Name - LG 24 inch Full HD LED Backlit IPS Panel White Colour Monitor (24MK600M) on flipkart, 17 july 2023 4pn around I get delivery of product and I open product and start the screen so GREEN Color line come on Screen so I rise return request to flipkart then on 19 july 2023 they automatically reject return request without notify. then again on 19 july 2023I rise return request with attached proof of screen shorts and also talk with customer care representative but again after two day 22 july I get call from flipkart and she tell me I cancelled your request here due to showing on your order but I help you and we accept your return and our person collect this before 27 july 2023. again 25 july I call them and tell them no one call me and nobody come for collection so they told me wait 27 july 3.45pm before your time they collect. but on 27 july 2023 11:00am they mail us like we try to calling you but we can't reach you but this is extremely liar because I did not get any call so same time I call back to flipkart but that person told me wait 3:45pm you get call again but still days over but not get call and we get mail like your request solve out 28 july 2023 3:45 pm but that day also over and still not get any call from flipkart. when I order that time they showing 7 Day replacement policy but they play politics game with me and reject my request and did not get any answer from them. Order Date of purchase is 15 July 2023 and delivery Date is 17 July 2023 and return request on 17 July 2023. under warranty order time policy 7 Days return policy and 3 year warranty, Model No - 24MK600M, FSN - MONFB6JQFJEP7BZX, Complaint no two times - Replacement ID:[protected] / Replacement ID:[protected]

I Manik had a Flipkart Account Registered with mobile Number: [protected] which was blocked in 2020 for a reason stating that I had returned a lot of orders, I literally have more than 400+ Orders from Flipkart as I was using Flipkart since 2017.

Whenever I tried to review my orders & see the returns they refused to give any reply instead give a automatic response stating that "Your Account has been blocked due to high number of returns detected by our systems".

I requested them a Human Verification for my Account but they refused.

So I request consumer complaints to intervene in this matter & ask Flipkart to unblock my Account.

Hi,
I have places 2 different orders for the item HP Deskjet Ink advantage Ultra 4826 All-in-one Multi-function WiFi Color Inkjet Printer and both two orders were shipped and reached the local warehouse as per tracking information.
We received a call from the delivery person and he asked to pick the item from their office. Since we opted for home delivery, we don't have the time to pick the item from the courier office. And both of the orders were automatically cancelled after 3 days. We registered a complaint before cancelling the second order and no solution was provided. We want to know the reason for cancellation and we don't want to repeat the same again. This shows the irresponsibility of the delivery partner/person and there is no option to complain to flipkart against this. Now the price of the item has increased. We are spending a lot of time placing an order and it is not getting delivered on time. We would like to know the reason for the cancellation.

Order Numbers :
OD[protected]
OD[protected]

Looking forward to a proper solution for this.

Regards,
Anoop
nc.[protected]@gmail.com

I want to update my phone number, since the old number is not available with me

I have raised the complaint on time but still it's showing as as not approved and not yet picked up.its been already 10 days .I don't want your product 😭 I want my money back

As a Flipkart Plus customer, I placed an order for a Hindware geyser on 19th July 2023 and made the payment online. The promised delivery date was 25th July 2023, but unfortunately, the product wasn't delivered on time. Despite my attempts to contact the customer support center over the phone, they couldn't provide a clear answer regarding the delivery status. They assured me that they had escalated the issue, but there was no response from their end.

In frustration, I decided to write an email to the Flipkart support team, but even after sending the email, I received no response from them. Given the circumstances, I am left with no choice but to file a case against Flipkart to address this matter.

I bought a Gshock GM2100 Order ID -
OD[protected] watch from flipkart for 14, 409 but i received a fake product without warranty card
i want to return my product, please help me
seller name : retailnet
date of product received : 28/07/2023

I bought a casio Gshock GM 2100 watch from flipkart on 25/07/2023 for Rs 14, 400 and the product was delivered to me on 28/07/2023 but when i opened the product it turned out to be fake, i did not even received a warranty card or user manual, indicating the product was fake and i even checked on company website where it did not matched the product i received . please help me to get my money back
seller name : retailnet
website : flipkart

Purchased washing machine under ur Invoice no: OD2230100 dated[protected]. Now It need some repair works. Please provide local service persons.

My book, Inklings of Bonds & Emotions is listed on Amazon and Flipkart apps and there have been a few reviews submitted by verified book purchasers. While reviews are getting displayed on Amazon, the same is not getting shown on the Flipkart app. Please fix this issue at the earliest as it is impacting book sales. Kindly note that due to the lack of reviews, all my book sales are being done through Amazon. The seller has also confirmed that he has not rejected any reviews on Flipkart.

My book, Inklings of Bonds & Emotions was launched on Amazon and Flipkart by BookLeaf
Publishing. Since then, I have been getting good reviews about my book on both Amazon and Flipkart. While those reviews are showing in Amazon, the same is not visible on Flipkart. I tried contacting the Flipkart support on Twitter but in vain. I have checked with the seller, Epitome Books on whether they have acted on the reviews but they have also not received any reviews. Please fix this issue at the earliest as it is impacting book sales.

Oder ID - OD[protected], Urban Terrain Denver cycle issue still pending.

Process and refund my other excess EMI amount of Rs. 982 that I was asked to pay by your customer care executive on or before 5th December (Rs. 2588 total EMI) and also I was told it will be refunded before 28th November or will be adjusted in next month's Flipkart pay later bill, but both promises failed.
Escalate to next level. For you this might be a meager amount, but I know how much I had to work hard to earn this much money.
How many more months will it take to refund this amount?

Also, either you or your partner bank for Flipkart pay later service had not paid/settled multiple EMIs on time despite the fact that I had paid all the EMIs before or on due date that is 5th of every month when it was applicable(except the one I mentioned above which resulted in excess part EMI payment of Rs. 982).

The comedy of errors and mistakes are from your side and you have the audacity to block it because I was taking continuous follow up. For Rs. 20000 capping of Flipkart it's showing Rs. 20889.46, obviously my part EMI excess amount which is not paid to me till date is reflecting in some virtual thing.

Why this intentional treatment, have I done anything wrong to you?

Kindly provide proper escalation matrix to the customers. As from my experience, I can tell you that in financial disputes, your customer care is useless. Not their fault though, the unprofessional team that works on such issues do not provide/ share information with Flipkart customer care. And hence customer care aks customers to wait for 24-48 hours and keeps on giving deadlines as they are told from these non working staf[censored]nprofessionals.

I placed an order id [protected] on Flipkart Health Plus app dated on 22/07/2023 and it has been delivered to me today (24/07/2023).I ordered 4 items in this order but received only 3 items.

Minohair tablet is missing in this order. This is too much pathetic situation for me.

Sir, I request you please take necessary actions in this regard and do the needful at the earliest.

My Apple watch is undelivered, Flipkart customer service siggesting to wait for 5 days

I have ordered on 15 th July 2023 and was given an assured delivery date of 25th July 2023. But it was not delivered and they are asking me to wait for 5 days . They have takebn my money and were not able to address my issue