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Flipkart Complaints & Reviews

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G
gp007
Apr 20, 2023
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I ordered the grocery on April 2, valuing ₹2, 281, the invoice is attached. With the pin I received for this order id I was delivered the wrong items completely named isha gupta of value 1000. I have complained 6 times but no action has been taken. I, therefore, request you to please revert my money or ordered items.
When the things were delivered only my old mother was at home whom I shared otp. She is not competent enough to read small letters typed in English in bills. though the delivered order is postpaid they did not ask for money else at that time also I will ask her to see the order details. hence wrong items delivered.
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    ladimanish
    from Bengaluru, Karnataka
    Apr 20, 2023
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    This is to inform that i have ordered a phone (Google pixel 7 pro) on 14th april, Order Id- OD[protected] . It is supposed to be delivered on 17th april but i got a message saying there is delay in delivery and it will be attempted in next 3 days. I waited and now the new delivery date is 20th april that is today. Now again i got the same message today morning saying it will be attempted in next 3 days. The product is reached to the nearest hub twice but the product is not getting delivered.
    I have been calling multiple times to the cs team but there was no action taken. I have planned this item to gift it to someone but I couldn't gift it due to this issue.Atleast if you are not able deliver, you should inform us the reason by calling. Else we can go to the nearest hub and pick the order.
    I am surprised that Flipkart is in a position that can not able to solve customer's issue which is happening multiple times. I request you to please escalate this issue on high priority and get the product delivered as soon as possible.
    Really dissatisfied with the flipkart service.
    Flipkart customer support has been notified about the posted complaint.
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      Amala t.c
      Apr 20, 2023
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      My flipkart account has been deactivated and now I want be activate it but it is not activating
      My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
      Plese solve this problem vastly
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        Neha2604
        Apr 20, 2023
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        I've ordered a Kassually Printed Women Jumpsuit on 7th of April, 2023 and paid via UPI (Google Pay) and this is the Order ID - OD[protected].

        On the receiving the product on 12th April, due to fitting and quality related issues I had to return the product and so made a request. And so returned the product on 13th April, and so I was also assured of the refund by 14th April.
        This is the refund ID -[protected].
        But since 14th, the amount hasn't been credited in my account and so I contacted your team and they gave me a reference ID[protected].
        With this reference ID, I went to my home branch twice, but they clearly told me that it's invalid.

        Since then, I have constantly been approaching and requesting the Flipkart team to please help me out with this but they have pretty much been uncooperative with me.

        And they also make baseless claims that I have confirmed to have received the refund amount back in my account, even I haven't at all. As an evidence, I had attached my bank statement showing the same, but they clearly decline it.
        +2 photos
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          Anand bhuwania
          Apr 20, 2023
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          It's been 4 days!!... The product is lying delivered in my house... There's no message or call regarding the installation service.

          Is this the service!!???
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            J
            Janmejaya4266
            from JUNAGARH, Odisha
            Apr 19, 2023
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            Address: JUNAGARH
            Website: www.flipkart.com

            I have purchased a Novel "Some Midnight Dates" from Flipkart and it was delivered on Nov 14, 2020. When I was reviewed on the Product it shows Thanks for your Submission but unfortunately it was not published on the review pages.i have done complain regarding same with flipkart too, but they are just making fool extending dates and sending same email of system generated again and again.
            Flipkart customer support has been notified about the posted complaint.
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              Manvithshetty
              Apr 19, 2023
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              I had ordered a stand-fan on 22Feb and received damaged product twice and later opted to get a refund via return.
              And was given a date 11April by which the return process will be complete which has not happened and i tried calling customer care and they only postponing the dates and not providing any solutions(postponed dates trice).
              It has been already 2 months since i first ordered the product. This is worst experience I have ever had on online shopping, this amount of delay is unacceptable.
              Flipkart customer support has been notified about the posted complaint.
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                A
                Azim313
                from Pune, Maharashtra
                Apr 19, 2023
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                Address: Vishrantwadi . Pune

                I'm order from Flipkart one pathani cloth 11/4/2023

                And received the the pathani cloth 17/4/2023 and I'm open the package and seen look like old and used so I'll apply to return 17/4/2023

                The pickup excutive is updating the fake visit attempt

                The pickup excutive is not visit address location
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                  D
                  Deepak2424
                  from Mumbai, Maharashtra
                  Apr 19, 2023
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                  Address: Flipkart
                  Website: Flipkart

                  This is regarding my order no.OD[protected] purchased on 12th April 2023 and return window valid till 19th April 2023. I purchased Vivo v27 pro 5g and the phone has display flickering and Bluetooth issue. When I purchased the phone flipkart policy said 7 days return and now when I contact them for the same they are sending me to service centre. Vivo service centre says they will repair and give my mobile back. How can I take a repair of a brand new product. Flipkart policy are not transparent and they don't help customers at all. They just want to sell and get done with it. Your problems are not flipkarts problems but your money is flipkarts money ... Highly disappointed by flipkart and it's service.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    sum92an
                    from Kolkata, West Bengal
                    Apr 19, 2023
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                    Address: Kolkata

                    Adress: Kolkata

                    Dear Sir / Madam,

                    I have purchased something from Flipkart online shopping. For that the payment mode is I have selected Flipkart Pay Later Option.

                    Purchase Date: January 2023.
                    Due Date: 5th February 2018
                    Amount: Rs. 374 only

                    After receiving the statement to mail id, still I'm trying to pay the amount but I can't able to login in that account. Due to I have lost the registered mobile number .

                    I'm ready to pay the amount, but they are not given proper guidance to me.

                    If they are giving any other option such as like any account number and IFSC code means. Im ready to pay the amount deposit in that particular Flipkart account.

                    But now 60 days overdue for that statement, for that Flipkart are going to take legal action to write the notice to my address. I'm not expecting this type of approach and customer dissatisfaction from Flipkart. So pls I need guidance to resolve the issue immediately.

                    Pls support.

                    Note:
                    I'm ready to pay the amount.
                    My concern only I can't able to login that particular account which account I have used for online shopping.

                    Pls do the needful.
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                      Abinandhan R
                      Apr 19, 2023
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                      I ordered ant pc Intel i5 12400f (8 GB RAM/Nvidia rtx 3060 Graphics/1 TB Hard Disk/256 GB ssd Capacity/Windows 10 (64-bit)/12 GB Graphics Memory) Gaming Tower (lasius ab400nf) on Flipkart on 14th March 2023 cost of rupees 64990, order id is OD[protected] and received the product on 17th March 2023 as damaged condition, so I raised a replacement. On the next day, 18th March 2023 they asked me for a consent form to lodge fir on behalf of me since the courier service provider was telling the product was delivered intact and asked few images of the product delivered, I sent the consent form and the required images and asked them to lodge the fir and find the resolution at earliest. Since March 18th till today that is 19th April 2023 I didn't get any resolution from Flipkart, I called the customer care for 34 times and my request was rejected 7 times by saying " Wed like to let you know that your request for a return cannot be fulfilled by the seller as the courier service provider has confirmed delivery of the order with the product being intact". 18 issued were created by the Flipkart customer care and making everything was resolved. Whenever I call the customer care they are simply telling the same story and escalating the issue to the back end team and the back team will ask for an image, after sending all the images, they reject the request. Customer care doesn't have an option to connect my call to the back end team, the way is email and they are not responding for the email also. I asked for the seller details so that I can speak with the seller regarding this issue, customer care doesn't have the seller contact details also, I asked for the fir details lodged on behalf of me, they not even replied for that, it's been 30 days I left with broken product and issue was unresolved. Rupees 64990 is not small for me, it was my 3 months salary!
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                        NIZAMUDHEEN T I
                        Apr 19, 2023
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                        Address: Room No:B4, Hail apartments, Link valley,Kusumagiri, kakkanad, Kakkanad. Puthencruz 682303 Kerala

                        From
                        Nizamudheen T I
                        Room No:B4, Hail apartments, Link
                        valley, Kusumagiri, kakkanad,
                        Kakkanad.
                        Puthencruz 682303 Kerala
                        Mob: [protected]

                        I ordered a Lenovo laptop on April 2, 2023, and I received it on April 3. I found an issue with the laptop's display. There is a black dot appears on display. So I requested a return/replacement on Flipkart. They accepted it and told me the technician will visit to check the laptop before April 17. But till now the technician is not visited and Flipkart today[protected] cancelled my return request. Since the return policy time is over(7 days) they are now not accepting the return request(Actually I requested for return on the same day the laptop was delivered to me).
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                          S
                          Sarika Bibi
                          Apr 19, 2023
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                          Order Id-OD[protected]
                          Please take immediate action on it, In future stop this kind of fraud with Normal people money to minimize.
                          Help me Flipkart has done me very wrongI made a mobile booking in our area and went to a cafe in our area and booked the phone by charging 100 taka 44750 from the shopkeeper's UPI.Total I had to pay 44850 taka to the shopkeeper for booking this phone, because I wanted to pay that much amount by charging the shop. Secure when bookingWell, then what happened to me is really unbelievable, Flipkart delivered me empty box, I told them first they told me to wait, after 2 days I told them on twitter they first said send picture of what you got I sent it, then they said your Send the document I sent, again 7 daysThen they say we will look for the missing phone from the police. You print the consent form and send it. I gave them permission by writing it myself, finally after 20 days they call and say the seller is not accepting your request. Sorry we can't refund. Because the parcel was delivered intactIn case, sir I have been telling them from the beginning that the parcel was sealed so I took it no doubt, they have been messing with me for 3 weeks and completed my return period, finally saying sorry, I am attaching some documents with this post please check, and its Take legal action against the lawBecause I have paid a lot of high amount, I am being ignored for waiting for so long, I want to get my money back as soon as possible, Now customer care ignoring to create return they said seller have only 7 days policy which crossed I shared everything after that they ignoring.
                          After complaint the issue to flipkart unfortunately my Register numbers physically damaged no network access, Flipkart disconnected my Register numbers.
                          I shared with them my alternate number for communication-[protected].

                          Please call on this alternate number and refunded my money.

                          I also communicated with cafe shopkeeper's who made the order booking and he suggest me that, maybe flipkart found Same upi I'd where I paid your order and our area people orders such as high value. The shopkeeper's person daily booked more than 15+ orders using herself same upi address, And maybe sameupi payment reason flipkart team denied your refund request. So take action bygoing highcourt complaint.

                          Refunded my money immediately either I will dile E-DAAKHIL Under section 38 On District commission to file case.
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                            tanisha chopra
                            Apr 19, 2023
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                            Address: Ratlam

                            I ordered a kurta from flipkart worth 1944rupees, the seller has sent a kurta with different material as shown in the description and now when i want to return the kurta flipkart is asking for id proof and saying that without id proof they will not do the return
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                              Sandeep kumar375
                              Apr 18, 2023
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                              I purchased mobile in April 2022 with buy back guarantee. The time duration was from September to April 2023. After September I tried to purchase new mobile with buy back value. I was not able to get it for error and it never showed the amount what flipkart has promised me. I called them multiple times but every time they gave me deadlines. And it never get resolved so far. Completely fraud. E
                              Flipkart customer support has been notified about the posted complaint.
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                                grace555
                                Apr 18, 2023
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                                I have purchased a LED TV -SAMSUNG The Frame 138cm (55 inch) QLED Ultra HD(4K) Smart Tizen TV GetFrame TV Bezel Worth Rs.8.980 for Free from Flipkart (Invoice Number # FADJZG[protected]) on 11th March 2023 which was delivered on 13th March 2023. To the fact the freebie- Bezels worth ₹8980/- were not delivered alongwith the main product & when I asked the delivery executive he told me that it may be delivered by the installation team(Video recording available) . In the evening I got a call from Samsung to install the LED Tv & when I enquired about the freebie i.e. bezels they told me that it will be delivered through your dealer/Flipkart only so coordinate with them only. So I register a complaint with Flipkart for missing accessory i.e. Bezels. They asked me to wait for 24-48 hours for the same at that time but kept on extending the time frame till now & provided no resolution till now. They have harassed me a lot.
                                My Complaint is regarding the freebie Product i.e. bezels that comes alongwith the main product in a separate packing. Either the Flipkart deliver the bezels or compensate for the same so as to buy the bezels from Samsung.
                                Flipkart customer support has been notified about the posted complaint.
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                                  sachinhalgode
                                  Apr 18, 2023
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                                  Address: Pune

                                  I have purchased the safari suitcase safari medium check-in-suitcase 66cm eclipse 4w blue
                                  having order no OD[protected]. and it is delivered on 19th March.

                                  I found that the size is bigger than my expectation so I wish to return this product and ordered a new suitcase of a smaller size.

                                  Then i wish to return this product but the return policy is cancelled 4 times due to logistics issues. I called multiple times to the call center but still the issue is nor resolved.and I am getting a new date only..

                                  This is very very very bad and cheap service i am getting and feeling very harassed.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    ganesh$64
                                    from eluru, Andhra Pradesh
                                    Apr 18, 2023
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                                    Address: Flipkart online app

                                    I received a gift card from my company. Iam getting an error message while adding that gift card to my account.

                                    This card belongs to a wallet and direct transactions are not allowed on this card.

                                    Please help me to sort this issue.
                                    Thank you.
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                                      August Kumar
                                      Apr 18, 2023
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                                      My Product Motorola G73 phone
                                      I Purchased phone on 13 April then Delivery Date 16th April and Again Extend 3 Days Delivery time
                                      Please Fixed And Delivery Today

                                      My Yesterday class Has been Missed Due To Flipkart Courier Patrner
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                                        Anindita Adhikary
                                        Apr 18, 2023
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                                        I ordered grocery from flipkart on 9th April 2023...i pay amount online..money deducted from account but order is still showing pending..please cancel my order and I want refund
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