Flipkart Complaints & Reviews

I HAVE ORDERED 1 HP PUMP BUT GIVEN 1/2HP PUMP The company has provided COMPLETE different product an mentioned please arrange me replacement fast with order I'd - OD[protected]

I have order 1 hp mooter pump baut has given 1/2 hp motor pump when I have raised replacement it has given long time for that to aprrove with order I'd -OD[protected]

I have recently purchased a laptop from Flipkart on 11 July and it was supposed to be delivered by 16 july. All though I have rescheduled the date to 18 july, they didn’t deliver the order till 21st July and all of a sudden the cancelled my order without any prior notification, and now they even increased the price of the laptop. Basically they stuck my money with them for 10 days which I could have used to buy from another place as it was very important. I want compensation from Flipkart for harassment and wasting my money and time. I couldn’t work for 5 days because of them.

I have ordered a product and received it whose order id is OD[protected] . I have rated and submitted my review on this product but its not showing on product page. what i have written in review is showing is as published in my review section but its not showing on product page, its showing as published on 17 july 2023. but still not showing in product page. i have done complain regarding same with flipkart too, but they are just making fool extending dates and sending same email of system generated again and again.

i am attaching proof of same too and also i am sure that i have only written truth about product not any false language.

I Have Purchased A smartphone (Samsung S20Fe5G) for 27959rupees .and i got it 2days ago when i get this phone at that time onwards Iam facing high battery draining issue and high heating issue around 46degree when i checked by thermometer Then I Try to Return The product for replacement but that time it is showing error and Iam trying it for 3days. but no result and 26 is the last date of return policy. then today i visited Samsung Authorized Service Store for Checking Issue Then They Said This Phone Has Switched on Around 1Month Ago They said This Is A Used Complaint phone please Return It on Flipkart but when i try to return it is showing error. Iam Saying to Flipkart why you guys are cheating us what did you get by doing this Fatherless Type Work...I Hope This Consumer Complaint site will solve my issue and i will get my phone replacement as soon as possible. Thankyou

Harinand A S
Kerala, Kozhikode, Perambra, 673525 Phone Number:[protected]

I placed an order of 200rs from flipkart and received a broken mobile tempered glass from flipkart since they have no return replacement policy that does not mean they can send a defective product to their costumers totally disappointed and regret shopping from flipkart.

Product order on 06 july 2023 and received on 11 july 2023 bt when I received the product i saw the product missing from packaging and then i am immediately contacted customer care and they created return request bt after 2 days seller cancelled my request and from that day i am struggling to get my refund
Order id: OD[protected]
After that on 18 july 2023 compny asking about my id card after that provided company called me and saying seller policy not giving u refund sorry
After that 19 july flipkart contacted me and created a return request bt not approved after that day 20 july request was cancelled and 21 july one call comes and saying we can’t get u refund because seller not policy was ended

On 03/07/23 i apply return request of noise buds VS404 from FlipKart and after somedays i registered for warranty but on filling up i checked on serial number and found that the serial number on package and number imprinted on the product are different before this incident i just return the first product (noise vs404 same product) on getting a defective product . on my invoice there is no serial number . i need refund or return on my product

My order number is OD[protected]. Product: POKHINDA Slim Men Black Jeans. I have raised a return request and the courier person came and picked the product and left the location. On the same day at midnight i got a message that return was rejected., but the pant was already picked by courier person. Now the refund was not provided as return was rejected and courier person never gave back the rejected product. Raised multiple issue in flipkart but useless.

I ordered boat storm call smart watch on 24 sep 2022.It's not working since four months.I wanted to submit warranty claim.but I couldn't download invoice from Flipkart.I tried to call you. everytime you are saying that all your networks are busy.what's your exact problem?? Can't I download my invoice freely?
My order ID :OD[protected]
Boat storm call smart watch.
Please try to resolve my problem.

I have ordered the Asus Vivobook S 14 Intel H-Series laptop, but the one I received is defective. Its display is not working. When I tried to return the laptop on the Flipkart site, it is showing some technical error. I have also attempted to contact them, but they are not responding.
Order Id:
OD[protected]
I have attached the images

I Have Purchased a Smart Phone (Samsung S20FE ) Rate 27959 . On 19th July When The Product Was Recived The Delivery box opened the box and checked Then A saw Some Finger prints and a crack on The phones Screen cover but it didnt effect inside so i take it . then when i started using the phone its heating around 47degree when i checked with thermometer and the battery is draining so fastly on normal use Totaly Looks Like A Used phone then I go To flikart app and send return by giving defective product as subject but its showing oops something wrong please try agian . Then i call the customer care they said we are sorry for that is an error so we cant return so you want to return after some hours but iam trying to return for 2 days all time its showing error i think they are cheating me they will show this till the return policy end after that they will tell we are sorry return policy is over likethat so . iwant to Replace this phone to new one with out complaint i dont want refund i want replacement so i hope you will take action about this as soon as possible . iam waiting for the replacement . please request a replacement

My Name Is Harinand A S
iam from kerala, kozhikode district Phone Number : [protected]

My money getting deducted from my account without my knowledge

Delivery was not open box delivery
New mobile which was damaged and raised return request but 2 times return request was cancelled just because the image in the pic was not clear so now customer service team is telling return time is over but Flipkart made me to wait for a week to accept the replacement request and now it is cheating customer by giving unethical reason

Today I saw a offer and I just ordered it and paid 498 rs for the IPHONE 14 .
I thought it might be a bug and I just ordered it and paid the sum.
I would request to catch them and give thwm a strict punishment. And please return my money back ASAP because I have been cheated and I will be grateful to you.

Thank you.

My Orders
OD[protected]
I have ordered Laptop(ASUS Vivobook S 14 Intel EVO H-Series Core i5 12th Gen ) Price : 50, 740, I have received the defective product, the display of laptop is not working. While returning the product flipkart site showing some error means, flipkart is not accepting my return request. I have tried multiple times.

Contact Details: [protected]
please resolve my issue as soon as possible.

I ordered customized wall clock.
Order ID : OD[protected]
I sent them pics to the number provided on the order. but the clock having unknown pics. return policy is available till 17th July. But we opened the order on 20th July. Now we realized that we got wrong product. Could you please replace the wall clock with proper images or refund the amount?
I contacted flipkart customer support also. They are not helping out on the issue. Its annoying to get the wall clock with unknown people photos.

Dear Flipkart Customer Support Team,

I hope this email finds you well. I am writing to bring to your attention a serious issue I have encountered with my recent purchase from Flipkart. On[protected], I ordered a G Shock watch with Order ID OD[protected], and unfortunately, I received a duplicate product that lacks several essential features and specifications present in the original product.

Upon receiving the package, I was initially excited to unbox my new G Shock watch, but my excitement quickly turned to disappointment as I noticed that the watch I received appeared to be a counterfeit or duplicate product. There were some obvious differences between the duplicate and the authentic G Shock watch, and I have listed them below:

Missing Internal Bluetooth Connectivity: The authentic G Shock watch is known for its advanced features, including internal Bluetooth connectivity. However, the duplicate product I received lacks this crucial functionality.

Missing Specifications: Several specifications and features, which were clearly advertised on the product page during my purchase, were completely absent in the received duplicate product. These missing features include [list any other significant missing features here].

I promptly initiated a return request through the Flipkart app, hoping to get the issue resolved quickly. However, to my dismay, my return request has been rejected more than five times without any valid explanation or resolution. The lack of communication from your end regarding the issue is deeply concerning and leaves me feeling disregarded as a valued customer.

I must emphasize that this experience has left me feeling cheated and dissatisfied with the level of service provided by Flipkart. As a loyal customer, I have always trusted Flipkart for genuine products and excellent customer service. Therefore, I kindly request you to take immediate action to rectify this situation and provide a prompt resolution.

Here are the steps I expect Flipkart to take:

Accept the Return: I urge you to reconsider my return request and accept the return of the duplicate G Shock watch as soon as possible.

Full Refund: Upon successful return, I expect a full refund of the amount paid for the product, including any shipping charges incurred during the purchase.

Quality Assurance: Implement stricter quality checks to prevent such instances of counterfeit products being sold on the platform, which could potentially tarnish Flipkart's reputation and harm customers' trust.

Better Customer Support: Improve communication and responsiveness to customer queries and concerns. Promptly addressing issues is crucial in maintaining customer satisfaction and loyalty.

I sincerely hope that this matter will be treated with the urgency it deserves, and appropriate actions will be taken to ensure my satisfaction as a customer. I believe in Flipkart's commitment to customer satisfaction and trust that you will resolve this matter in a fair and transparent manner.

I kindly request a response from Flipkart within 48hrs to acknowledge the receipt of this complaint and provide a clear plan of action to address my concerns. If I do not receive a satisfactory response within the given time frame, I may have no choice but to explore other avenues to resolve this issue.

Thank you for your attention to this matter. I trust that Flipkart will do the right thing and uphold its reputation as a reliable and customer-centric online marketplace.

Sincerely,

tarun jagu
[protected]@gmail.com
[protected]

I have ordered a custom decor solid wood semi-open book shelf honey solid wood open book shelf (Finish color -
Honey) rosewood (Sheesham) | big bookself with 10 day replacement guarantee and unfortunately delivered a small wooden sideboard on 02.7.23.
The order was delivered by courier in sealed condition with invoice label and they never unboxed the item and shown me that the item was as per actual ordered item.
Subsequently after unboxing it was found that the item delivered is a small sideboard and not the solid wood semi-open book shelf. The flipkart customer care was immediately informed with a complaint [incident: in[protected]] to replace the wrong item and all the relevant pictures of the delivered item was shared. They also informed and assured that the issue will be resolved by 14.7.23. Incidentally, the return deadline and cancellation was 12.7.23.
On 15.7.23 they informed that the replacement and return request of mine has been declined though i shared all necessary pictures to them and once again the fresh full pictures of wrongly delivered item was shared with label.

Incidentally, flipkart was knowing that there was going to be a wrong delivery beforehand and did not take any preventive action to wrong delivery.

Therefore, necessary immediate measures are please be arranged to cancel the order and return my money. I had enough harassment in this context and i am attaching all relevant testimonials on this context.

My order id is OD[protected]
I have placed a order for microtek stablizer on 07 jul received a ceiling fan on 10 jul. Replacement request created and flipkart ensure me to replace it by 16 jul but till 20 jul no return or replacement taken place. Now customer care service also Don’t care about customer problems. Flipkart cancel my order by without my concern. No refund is intiated till now