Flipkart Complaints & Reviews

I bought a coffee table from flipkart and was delivered on Jul 1st. I found out the table is wobbling as it seems that the legs arent of the same size. Hence raised a request for replacement on Jul 6th. Since then have been getting assurances of technician visit, then getting product replaced… then getting it returned but no action has been taken by FLIPKART so far as on Jul 20th. I want the product to be fixed or the item to be returned.

My name is Sanjeev .Today I paid 546 rupees for iphone 14 .After payment there is no response, later I known that this a fake website. Please refund my money back and take action on these type of fake websites..

Dear Flipkart when ever I order a specific mobile phone from your service it says not deliverable to your pincode I have also changed the mobile models addresses etc but nothing worked plz tell me when you'll solve this problem

Subject: Complaint against Flipkart regarding order cancellation without communication

Dear Sir/Madam,

I am writing to file a formal complaint against Flipkart regarding the cancellation of my order without any prior communication. I am deeply disappointed and frustrated by the unprofessional and negligent conduct of Flipkart, and I kindly request your intervention to resolve this matter and ensure that appropriate action is taken.

On [Order Date], I placed an order with Flipkart
1. Order ID - OD[protected]
2 Product - MOTOROLA g73 5G (Midnight Blue, 128 GB) (8 GB RAM)
3. order date - 6th July 2023
4. Incident date - 17th July 2023

. As per Flipkart's estimated delivery time, the products were supposed to be delivered within [Delivery Timeframe]. However, despite the promised delivery date, my order was not delivered within the specified timeframe. I patiently waited for an additional 10 days, hoping for a resolution.

During this entire period, I received no communication from Flipkart regarding the delay or any updates regarding my order. The lack of transparency and failure to provide information about the delay is highly unacceptable. I was left completely in the dark, unable to make alternate arrangements or seek assistance.

To my utmost disappointment, after 10 days of waiting, I received an email from Flipkart stating that my order has been canceled due to reasons unknown to me. No explanation or apology was provided for this abrupt cancellation, leaving me bewildered and inconvenienced. I had relied on Flipkart as a reputed and trustworthy platform to fulfill my order, only to face this unjustified cancellation without any just cause.

This ordeal has not only caused me great inconvenience but also resulted in wasted time, effort, and money. I had specifically chosen Flipkart for its reputed service and commitment to customer satisfaction, only to experience a complete disregard for customer loyalty and care.

Therefore, I kindly request the following actions to be taken:

Investigate the circumstances leading to the delay and cancellation of my order without any communication from Flipkart.
Ensure that Flipkart provides a satisfactory explanation for their actions, including why the order was canceled and why no communication was provided to the customer.
Hold Flipkart accountable for the inconvenience caused and ensure appropriate compensation for the wasted time, effort, and any additional expenses incurred.
Take necessary steps to prevent such incidents from occurring in the future, including imposing suitable penalties on Flipkart to ensure they adhere to their commitments and obligations.
I have attached copies of the order confirmation, the cancellation email, and any relevant communication I have received from Flipkart for your reference.

I urge you to treat this matter with urgency and resolve it promptly to restore my faith in consumer rights and fair business practices. I believe that by addressing this issue, you will not only safeguard my interests as a consumer but also send a strong message to Flipkart and other e-commerce platforms about the importance of transparency and customer satisfaction.

Thank you for your attention to this matter. I look forward to a prompt and positive resolution.

We have purchased two Apple Watches one is 7 series and the other one is 8 series vide in voice No. Order ID: OD[protected] on 8-7-2023 and received on[protected]. I tried to pair the 7 series Apple Watch with my IPhone. As it didn’t work I went to Apple service centre and they told me it is a duplicate watch as the serial No in the watch and the invoice are different and the case of the watch also different from original Apple Watch. So kindly advise

I have buyed flipkart gift card worth 10000 ×2, they have deactivated it without any intimation. I have raised the complaint but no use.

Hi, my account is linked to mobile number +91 [protected].

A month ago, I got credit increase offer on Flipkart Pay Later but now I'm unable to make any payment from it.

Several times, I tried to pay bills using Flipkart Pay Later but it always declines and a message pops up saying "Transaction was declined on the basis of risk checks." All the transactions are genuine.

Please fix this.

Hi

I have ordered LG convertible 6-in-1 cooling 2023 model 1.5 ton 5 star split ai dual inverter 4 way swing, hd filter with antivirus protection ac - silver deco(RS-Q19RNZE, copper condenser), order id-id-OD[protected].
Flipkart delivered wrong product the product i received was a bean bag .
Since then I am calling and contacting Flipkart to arrange return pickup but till date I received no resolution.
I ordered the product on 19th June 2023 and it was delivered to me on 22nd June 2023.
I am chasing Flipkart since then, they set investigation all the time and come up with the resolution that seller rejected return.
The last conversation I had with Flipkart executive Prithvi and incident raised is in[protected].

Am I ever going to get a resolution from Flipkart or I should consider loosing my 40, 999 rupees .

I raised this on social media as well, but looks like Flipkart don't care for its reputation.

Consumer forum is my last hope now.

Ordered airpods pro from Flipkart and seller is hydtelretailsales. The product received is duplicate. Noise cancellation doesn’t work, serial number on the bill and box is different, model number doesn’t exist as per apple. Warranty shows expired.

I have ordered FUBER MENS SOLID WHITE SHIRT (qty 2) from Flipkart.com worth of Rs. 838 on 2nd July 2023. Because of quality issue I didn't like the product and cancelled it. Later I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account on 10th of JULY 2023.

I waited till date(18th july2023) but didn't get the message for money refund to my bank account. I called to my bank's Customer Care and they said they have not received any refund from Merchant Flipkart.com.

On May 6th i got a call asking to share otp to update the account . i have disconnected the call . later my flipkart account logged out . i called to customer care they have not responded properly . at that time i am unable to see my flipkart later balance also then again i called to customer care then i came to know account was hacked and some one ordered iphone 14 using my paylater balance via emi . now that emi is effecting my cibil

kinldy resolve

i have lodged complaint on cyber cell complaint number [protected]

Product order on 06 july 2023 and received on 11 july 2023 bt when I received the product i saw the product missing from packaging and then i am immediately contacted customer care and they created return request bt after 2 days seller cancelled my request and from that day i am struggling to get my refund
Order id: OD[protected]
After that on 18 july 2023 compny asking about my id card after that provided company called me and saying seller policy not giving u refund sorry

Flipkart grocery has tie-up with local sellers who can cheat you like anything. I had a horrible experience with flipkart grocery.

My issues are as follows:
1. First there is no outer packaging of grocery items like normal flipkart outer packaging. The local seller delivers them loose.
2. Delivery person just throws the item at your door step and dont let you even count them, forget about inspecting the items.
3. In my order, first, the seller cancelled one of the items just before the delivery, that's ok, they may not have it in stock.
4. Order was just thrown at doorstep, and delivery guy just eloped, there was one missing item and one item (ashirvad chakki ata) package was torned.
5. I called the guy, he replied that he will deliver the missing item and check the damaged product, but he never came back and marked order as delivered.
6. I complained with flipkart, they asked the seller and refunded Rs.1 for missing item (original price 78 rs) as it was bought in a deal (shop 699), so deal is illusion, seller can cheat you this way.
7. Complained for damaged item, Flipkart asked the seller and rejected the return. As for flipkart sellers are more important than customers. I sent them damaged images. they didn't value customer's concerns.
8. This way, I felt cheated and flipkart has shown no concern in this. They rejected my requests for sellers feedback.
Pls don't fall prey to these local sellers cheating through flipkart grocery. Don't buy anything from flipkart grocery.
Sorry, flipkart I have to write a complaint on this platform as you do not resolved my concerns through help centre. I have been a loyal customer since past 12-13 years.

Please be informed that I bought a Oppo f21 pro phone from flipkart on 7th August 2022 and I have been using it till 6th July 2023. On 7th when I woke up in the morning the phone was completely dead.. Hence, I contacted the Flipkart helpdesk in chat and they advised me to take it to the Oppo service centre and they confirmed it is under warranty. So, I took it to the Oppo service centre and to my shock they said the motherboard is corrupted and the phone is not under warranty because the phone IMI was activated on June 4th 2022. How is it possible when I got my phone in hand on August 7th, but as the service centre record it was activated on june 4th. Hence, the service said it could be a refurbished phone where in I bought a new phone from flipkart by paying. I have attached the invoice copy for reference. Then I raised a ticket IN[protected] with Flipkart desk and they said I have to wait till July 13th and they extended till july 19th Why should I wait for so long when I have a proof of invoice that flipkart sent a faulty phone instead of a new one. I want an immediate solution as my phone access is very important to me. This is really annoying and makes me lose trust on Flipkart. I have been a regular customer who purchased many products from flipkart. .

So far no action has been taken from flipkart even after chasing them many times.. Its a completen scam

My father is 92 years old and is bed ridden, to take of his medical needs, I had placed order for E Solutions medical glove-556 Rubber, Nitrile, Latex Surgical Gloves for 100 Pieces in a box. with following details: Order Id: OD[protected]
Order Date:[protected], 08:03 PM
Delivered on[protected], after checking I found the box contained only 53 Pieces & not. 100 as per the order. which implies short supply of 47 pieces.
I had raised compliant for replacement same day with instructions to supplier ensure that next delivery I should receive full package as ordered (100 Nos).
Again, to my surprise the replacement also given today 17/07/2023 after wait period of 5 days. and I found only 53 Pieces & not. 100 as per the order second time. To my surprise Flipkart is not able to share the supplier's number nor raise a compliant to him or even not willing to put supplier on watch list or blacklist. also Flipkart is not. not going to publish my review citing company policy. They just said they will process refund after gloves will be picked up on 24th July. How one can trust the site for such medical supplies, which may be critical for human.

I ordered acer nitro 5 r7 7735Hs model and have received r5 7535Hs..which i couldn't check completely as long as the delivery guy was there as i had to setup laptop and it takes time...and now @Flipkart is saying no returns since twas an open box delivery..i called they said they can do refund but no replacement since that depends on seller...i want replacement as price is now increased by 30k of my buying price.

I ordered grocery items and I Got Some Missing Item And I Call to Customer Care For regarding this issue and the told return item request is shared with the seller but I Got Email And Some Time That My Account Suddenly Block and reason given high number of return in your account this not fair If Products Is Not Good Every Customer Return or excharge the product I Have 409 Supercoins In My Account And I Used Since 2019 And Still Shopping and I Prime members Also Please Resolved My Problem as soon as possible...

I ordered a google pixel 7 pro (order no. OD[protected]XXXXXX) from flipkart on 5th July but on 10th July, without any reason the order got cancelled and the refund was to be reflected in my bank account on 14th July but I haven't received any refund till now.
wheni raised the issue with flipkart, I uploaded all the proof of my bank statement required but yesterday, flipkart automatically marked the issue as resolved even though I haven't received my refund of rupees 59, 947.

I want justice and my money back as from now, flipkart is not able to provide me any clear information regarding my refund.

I purchased a watch from flipkart.
The product was delivered damaged. Theee was no open box delivery also.
When i opened the package then the watch was having scratch on screen.
When i request for return then there was no pickup saying that product is damaged.

Dear Sir/Madam,

This is to bring to your notice that my account has been blocked and I am unable to log in to my account, Recently I purchased multiple grocery items from Flipkart and out of them, one item was Molsi Delight Tiny Nuts. The Flipkart delivery guy delivered all items correctly except the one mentioned. He gave me Fortune Poha instead and suggested me to contact Flipkart Customer Care and raise a complaint. I did the same and contacted the Flipkart Customer Support team via phone. They took my complaint and but the seller rejected the request, then I reopened the rejected request via Flipkart APP, drafted the issue and attached all the images I had taken on that with the delivery person, also I have written that they can call to delivery person for the same for verification as he is aware of it. It got rejected again by the seller. Then I called the CS team again and shared the harassment I faced due to the seller's action. CS person again drafted a complaint for this and asked me to wait and promised me that issue will be resolved very soon. You know what seller again rejected the request. I didn't stop there and raised a return request twice more and they also got rejected.

Today my Flipkart account has been blocked, maybe raising multiple return requests which are genuine. I had more than 1200 rupees in my gift wallet and had 1000 super coins and a few delivery-in-progress orders as well. Due to this unprofessionalism, I had to face this distress. Flipkart customer care is unable to resolve my problem so I am reaching out to you for help under Flipkart Buyer Protection Program. You can also reach out to me at @[protected] for a verbal discussion. You have to educate the seller for this kind of fraudulent activity. I am attaching the images I have taken on that day. Please look into this issue. Thank you!

Order Id:
OD[protected]

Incidents :
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]