Regarding order id [od[protected]] with flipkart.com!
Item: nokia 6.1 plus (Blue, 64 gb)
I have purchased this item in the month of february, 2019. 1st time the phone was scratched. After giving return request, flipkart has changed the item but in this time i have received defective headset for what i have put request in several times. But still today i have not received any confirmation from flipkart. I have wrote several mail also. Suddenly, they block my account without any information.
Please refer the mail which i was sent to flipkart as per below:
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From:
"chandan bairagi" | add to address book |this is spam
To: "[protected]@flipkart.com"
Subject: re: reminder 2: regarding your order [od[protected]] with flipkart.com!
Date: tue, 26 feb 2019 07:56:07 ist
Cc: "chaudhuryrumpa"
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Still today i have not received any response from your end.
From: "chandan bairagi"
Sent: thu, 21 feb 2019 09:19:12 gmt+0530
To: "[protected]@flipkart.com"
Subject: reminder 1: regarding your order [od[protected]] with flipkart.com!
Please refer to my below mail.
Still today i have not received any communication from your end.
This is not at all expectation from flipkart.
Requested to flipkart for quick response.
Thanks & regards,
Chandan bairagi
Ph. No. [protected]
From: "chandan bairagi"
Sent: mon, 18 feb 2019 17:13:25 gmt+0530
To:
Subject: fw: regarding your order [od[protected]] with flipkart.com!
Please refer to trailing mail, i couldn't understood what unfair i have used with your offers. Please send details or call me back.
But i am very sorry to say that i have not received any confirmation regarding replacement of my headphone which i you have given with my nokia 6.1 plus phone.
I can't expect such a bad quality of service from your such a branded online company like flip kart.
Moreover you have blocked my account, for which i have not received any prior intimation.
Now i want complete resolve for this matter on urgent basis otherwise i will have to go consumer portal.
Your early action is solicited.
Thanks & regards,
Chandan bairagi
Ph. No. - [protected] / [protected]
May 15, 2019
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
Flipkart Customer Care's response We will revert on it.
Apr 12, 2019
Updated by Chandanrumpa FLIP KART CUSTOMER CARE CALLED ME DAY BEFORE YESTERDAY I.E ON 10TH AND TOLD ME THAT THEY WILL RESPOND BY 48 HOURS BUT NO RESPONSE TILL DATE.
Apr 16, 2019
Updated by Chandanrumpa NO RESPONSE TILL TIME