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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1285

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P
Pawan_m
from Mumbai, Maharashtra
Apr 10, 2019
Resolved
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Resolved

Address: 411014

Pick up was arranged 4th time yesterday. Pickup guy said imei number not retrieving from your mobile number. I showed him that imei which i got with mobile and it's also mentioned on the mobile box.

But pick boy want on mobile. I said that stupid guy to retrieve the imei you must need to insert sim card in mobile. But he said i used to do this many times from another mobile. He didn't wait while i insert the sim & retrieve the imei number. He went away without picking up my product.

You guys need to give training on customer service. Flipkart has a full bunch of # people who don't have the process and product knowledge just push bucket to next one. I am waiting for a refund from last month.

I am fade up now. Please arrange to pick up on priority and refund my money.
May 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 10, 2019
Updated by Pawan_m
I also have all the call recording with pick guy and Flipkart agents. Also, have the Video with that pickup boy.

Verified Support
Apr 12, 2019
Flipkart Customer Care's response
We will revert on it.
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    A
    Ashis Parida
    from Noida, Uttar Pradesh
    Apr 10, 2019
    Resolved
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    Resolved

    Address: at/po-Itipur,Dist-khordha,odisha, 751002

    I have all the proof. I have not violted thei policies.. I ordered a phone and i recieved that product with defective data cable then i requested for return... Then i cancelled the return request also.. I thought "why would i return for just a data cable"
    Then they blocked my account.. I another product with me to be returned but they blocked my account... What can i do now... I have all the proof... Pls take immediate action.. I'm ready to provide everything whatever you will ask for.
    My flipkart account [protected]@gmail.com
    Mobile no-[protected]
    +1 photos
    May 17, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 11, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Apr 13, 2019
    Updated by Ashis Parida
    i haven't got any resolution...Pls tell how to put a case on flipkart...
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      S
      Susant Kumar Biswal
      from Bhubaneshwar, Odisha
      Apr 10, 2019
      Resolved
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      Resolved

      Address: AT-SANAKUMARI PO-BADAKUMARI, PS-BOLGARH, DIST-KHURDA, Bhadrak, Odisha, 752066

      Sir i have order 3 items having order id od[protected], od[protected], and od[protected] but out of these three first two has been returned automatically without my concern they do not contact me on mobile no i want to know why it is returned. I thing it is the monopoly of flipkart why your cheating with us who gives us my valuable time spend with us. Resolve it as soon as possible otherwise i will go for consumer case against you. Mob no [protected], [protected]
      May 20, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 10, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        S
        from Thrissur, Kerala
        Apr 9, 2019
        Resolved
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        Resolved

        Address: Aluparambil(H), PO Velimukku South, Malappuram(DT), Kerala, India, Malappuram, Kerala, 676317

        Transaction made through Phone Pay
        Trannsaction ID: [protected]IGAFWNWAP5
        order: Crux & Hunter Men & Women Solid Ankle Length

        Made payment through Phone Pay. Ordered Crux & Hunter Men & Women Solid Ankle Length. I didn't get any order status in flipkart but payment was successful through INB SBI BANK. Transaction ID: [protected]IGAFWNWAP5

        Please inform what is the status of my order and payment.??
        +1 photos
        May 12, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 11, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          V
          vishesh_agarwal
          from Dharwad, Karnataka
          Apr 9, 2019
          Resolved
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          Resolved

          Website: www.flipkart.com

          I ordered a washing machine from Flipkart on 6th April and the order got cancelled automatically without any prior intimation and when I called to customer care executive they told me the address doesn't exist, which is not possible at all because so many times I ordered at that particular address from the same Flipkart account.

          Kindly check the issue and I attached all the screenshot related to this particular order.

          Flipkart account details is vishesh.beis.[protected]@acharya.ac.in

          For any clarification call me at [protected]
          +2 photos
          May 24, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Apr 14, 2019
          Updated by vishesh_agarwal
          Still I didn't receive any response from Flipkart's end.
          Apr 16, 2019
          Updated by vishesh_agarwal
          I got a call from Flipkart again they are repeating the same thing that because of incomplete address the order got cancelled. Please check this issue once again and let me know the final conclusion ASAP.
          Verified Support
          Apr 16, 2019
          Flipkart Customer Care's response
          Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that order was cancelled by the seller as the address provided by you while placing the order was incomplete

          If you’d still like to buy the item, you can place a new order with your complete address. Please note that this includes the name, contact number, pincode, locality with area and street, the city/district/town, state and landmark if any. Hence, closing the compliant from our end.
          Apr 16, 2019
          Updated by vishesh_agarwal
          If I will place the new order once again then there is a huge price difference so who is going to pay the difference amount ?
          Apr 16, 2019
          Updated by vishesh_agarwal
          And from my end the issue is now solved so how can you close the complaint from your end.
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            M
            Mukesh_ Rhythm
            from Chennai, Tamil Nadu
            Apr 9, 2019
            Resolved
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            Resolved

            Address: 6, Badri Veeraswamy Lane, Sowcarpet Chennai 600079, Chennai, Tamil Nadu, 600079

            My Self Mukesh C/o Shree Rhythm Lifestyle Jewellery
            Mobile No: [protected]

            I have Sold my Product to Flipkart Order Id : OD[protected]. I have not Received my Product Return as Promised by Flipkart at the time of Selling. For this i have Already Call them many times and gave them Complaint for which they said me that i have to Claim with in 45 Days. I have Already Given the Complaint with in 45 Days as Mention by Flipkart Complaint Date 10.9.2018. They Say me that the Goods has been Delivered to me. But i Told them that Goods have not Reached to my Office they shared me POD, and In POD the Seal and Signature is not my, As it is Clearly Shown in Manifest of my Sales Signature. Both are Totally Different they are Cheating me. By Saying that Seal and Signature are my. There Logistics Team or Flipkart Prepared Duplicate Seal of my And shared me Seal and Signature. I have Sold my Hard Earn Money Goods to Flipkart, to do Business and Earn Money. But they are Cheating Small Sellers those who want to Earn and do Business. I Request Honorable Judge to See that there is Clearly Difference in Seal and Signature. and Ask them to make me the Payment for my Goods Valued Rs 9080/- Along With Penalty and Interest and Mental Harrasment, as i have to pay Interest to Bank from whom i have taken Loan. As a Small Trader where we can go and Fight.

            Kindly See the Below Attachment of Documents
            +3 photos
            May 17, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Apr 11, 2019
            Updated by Mukesh_ Rhythm
            Hi Sir,

            They have send me the POD Details. Which i have Already Shared with you. I have not Received my PRODUCT. They Still Says me that they cannot Help me in this one. I am Doing Business with the Help of Taking Loan from Bank, And from Other People. They Still says me that they Cannot make me the Payment or send back my Goods. They are Just Forcing me to Accept what they says.

            Kindly Help me from Getting my Product or Payment

            Thanks
            Mukesh
            Shree Rhythm Lifestyle Jewellery
            Verified Support
            Apr 12, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              Z
              zorbavikash
              from Bahula, West Bengal
              Apr 9, 2019
              Resolved
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              Resolved

              Address: Jai Prakash N Singh, badalpura, begusarai, Begusarai, Bihar, 851129

              Order ID OD[protected]
              With reference to above no courier boy has visited the address however he called me in the morning that he will deliver it today. Just now I received atomated message that for delivery of shipment it will be tried on another day. When I called on the no [protected] from which I received call for delivery he misbehaved and talked rudely. I have taken products many times from Flipkart and seen promptness while being in Bangalore however I feel so bad with the behavior without even delivering it to address.
              Please look into matter and take some action on the courier office in here. I am a decorated person and wasted my whole day for receiving this shipment. Please take some action against him and intimate me for a cordial relation with Flipkart. Surely I have very bad feeling about your service now.
              Waiting for your immediate action.
              May 23, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Apr 09, 2019
              Updated by zorbavikash
              He lied that he has attempted. Please ask him to give evidence for the same or give me apology in written or compensation from Flipkart. If you do not take any action then surely it will tarnish your image.
              Verified Support
              Apr 12, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                C
                Chandanrumpa
                from Delhi, Delhi
                Apr 9, 2019
                Resolved
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                Resolved

                Address: 700024

                Regarding order id [od[protected]] with flipkart.com!
                Item: nokia 6.1 plus (Blue, 64 gb)

                I have purchased this item in the month of february, 2019. 1st time the phone was scratched. After giving return request, flipkart has changed the item but in this time i have received defective headset for what i have put request in several times. But still today i have not received any confirmation from flipkart. I have wrote several mail also. Suddenly, they block my account without any information.

                Please refer the mail which i was sent to flipkart as per below:

                Sent mail : read mail [ back to sent mail ]

                Printable format | show full headers

                From:
                "chandan bairagi" | add to address book |this is spam

                To: "[protected]@flipkart.com"
                Subject: re: reminder 2: regarding your order [od[protected]] with flipkart.com!
                Date: tue, 26 feb 2019 07:56:07 ist
                Cc: "chaudhuryrumpa"
                Note: to help protect your privacy, images from this message have been blocked. View images | what is this?

                Still today i have not received any response from your end.

                From: "chandan bairagi"
                Sent: thu, 21 feb 2019 09:19:12 gmt+0530
                To: "[protected]@flipkart.com"
                Subject: reminder 1: regarding your order [od[protected]] with flipkart.com!

                Please refer to my below mail.

                Still today i have not received any communication from your end.

                This is not at all expectation from flipkart.

                Requested to flipkart for quick response.

                Thanks & regards,

                Chandan bairagi
                Ph. No. [protected]

                From: "chandan bairagi"
                Sent: mon, 18 feb 2019 17:13:25 gmt+0530
                To:
                Subject: fw: regarding your order [od[protected]] with flipkart.com!

                Please refer to trailing mail, i couldn't understood what unfair i have used with your offers. Please send details or call me back.

                But i am very sorry to say that i have not received any confirmation regarding replacement of my headphone which i you have given with my nokia 6.1 plus phone.

                I can't expect such a bad quality of service from your such a branded online company like flip kart.

                Moreover you have blocked my account, for which i have not received any prior intimation.

                Now i want complete resolve for this matter on urgent basis otherwise i will have to go consumer portal.

                Your early action is solicited.

                Thanks & regards,

                Chandan bairagi
                Ph. No. - [protected] / [protected]
                May 15, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 10, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Apr 12, 2019
                Updated by Chandanrumpa
                FLIP KART CUSTOMER CARE CALLED ME DAY BEFORE YESTERDAY I.E ON 10TH AND TOLD ME THAT THEY WILL RESPOND BY 48 HOURS BUT NO RESPONSE TILL DATE.
                Apr 16, 2019
                Updated by Chandanrumpa
                NO RESPONSE TILL TIME
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                  D
                  deepak7080
                  from Lucknow, Uttar Pradesh
                  Apr 9, 2019
                  Resolved
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                  Resolved

                  Address: Amauli, Amauli, Barabanki, Uttar Pradesh, 212631

                  Ser maine flipkart se ek phone purchase kiya tha jiski order id OD[protected] hai.phone damage tha to maine ise return kar diya flipkart ne mujhe refund reference number provide karaya hai par abhi takv mere account me amount nhi aaya hai ..
                  maine payment pnb k debit card se pay kiya tha ...

                  refund reference number 30001090899079089538420
                  +1 photos
                  May 12, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 11, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    5
                    554Anup
                    from Ranaghat, West Bengal
                    Apr 9, 2019
                    Resolved
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                    Resolved

                    Address: angarpukuria, 743235

                    Sir, my name is anup ghosal. My mobile number is [protected] and email id is ghosal. Anup.[protected]@gmail.com
                    Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
                    How can possible? Pls tell me and resolve my problem as soon as possible.
                    May 12, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 10, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      E
                      Elaine Pereira
                      from Mumbai, Maharashtra
                      Apr 9, 2019
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      Hi this is Clema Pereira with my registered mobile no as×××××19434. I purchased a Micromax Rose Gold spark mobile phone in the amount of 4, 000/-.The order Id is 0D[protected]. This phone was delivered on Sunday 17th March. The phone was delivered without being tested. It takes 7-8 hours to charge and battery drains in 15 mins….Over the entire week I had two technical visits…both done by Farukh Shaikh from Jeeves the seller. First time he did not wait to see how my battery drains and sent a report issue resolved..my issue is still not resolved as I still cannot use the phone. The second visit he made me write the comments and I explained I did all trouble shooting steps but battery I’d still not working and draining to 3 percent. When I spoke to Farukh of how he could forward a false report he said call flipkart discuss your issue and take my team leaders number from them…I have been stressed over these two weeks. Finally the audacity of your customer service reps is now telling me to visit the service centre myself in Ghatkopar. If it is a new phone why should do customer visit the service centre??? To add to it I did visit the service centre but they did not even entertain me and asked me to contact flipkart back again. Is this the way you’ll treat your customers…who will pay my electricity bill for charging the phone….my conveyance to Ghatkopar….I demand total compensation for this and please issue me my refund as I will never shop with FLIPKART again. To add to it a third tech visit happened Akhtar is saying a low budget phone is like this only...its 4000 rs for crying out loud...third visit the battery is still at 3 percent...kindly read the customer comments attached ...
                      +2 photos
                      May 12, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Apr 09, 2019
                      Updated by Elaine Pereira
                      So in 5 mins the battery from 80 percent drops to 3 percent
                      Apr 10, 2019
                      Updated by Elaine Pereira
                      Third tech visit and not resolution provided . Please give me my refund...
                      Verified Support
                      Apr 11, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        Anju Govind
                        from Bengaluru, Karnataka
                        Apr 9, 2019
                        Resolved
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                        Resolved

                        Address: 560062

                        I ordered od[protected] being trendy shr fitness smart band worth rs. 5064 and i received leco m2 bluetooth intelligence health smart band worth rs. 449. I ordered this as a gift for wedding happening on 5/apr. The seller is sending a replacement on 9 apr. I have called and sent numerous emails to flipkart saying i want refund of my money and not a replacement. They are saying their policy does not allow refund.
                        May 14, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 10, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          K
                          Koushik Patra
                          from Mumbai, Maharashtra
                          Apr 9, 2019
                          Resolved
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                          Resolved

                          I am an old customer of your flipkart. Actually, i had ordered, philips bt1212/15 cordless trimmer for men on 3rd april. But due to some unavoided circumstances, i cancelled my order within 5 min. But refund didn't happen till now. I have called your customer care service but they aren't helping anymore. And my refund didn't happen. I am giving you my order id so that you can help me to refund my money. My order id is "od[protected]"

                          It will be grateful to us if you could help me and refund my money as early as possible.
                          May 21, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 10, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            G
                            GulZR
                            from Mumbai, Maharashtra
                            Apr 9, 2019
                            Resolved
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                            Resolved

                            Address: 788710

                            I placed an order in flipkart for redmi note 7 pro at 24th march 2019 in flash sale. The mobile delevered to me at 31 march 2019. When i unboxed my product it was very shocking for me coz inside the box i found a broken *lephone* mobile phone which worth may be less than 500₹. So i complaint for replacement of the product but i am telling very sadly that inspite of replacement they blocked my flipkart account. I contact with concern customer service and asked the cause of blocking my account they replied that from this account many products returned by me infact it was my first order. Then i request the customer service of flipkart many times within 8 days to unblock my account and they told me to wait 24 hour or 72 in this way 8days passed out. Finally 8.4.2019, they declared that my account will never be unblocked.
                            So i request the flipkart consumer complainant authority to justify about this matter and assure me my product.
                            +4 photos
                            Apr 13, 2019
                            Complaint marked as Resolved 
                            Neither they mail nor call me, rather I am waiting for the response.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 10, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            May 05, 2019
                            Updated by GulZR
                            I'm waiting for response.

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                              P
                              Priya Goel Jalan
                              from Basti, Uttar Pradesh
                              Apr 9, 2019
                              Resolved
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                              Resolved

                              Dear sir/ madam congratulation! You are the winner of 1st prize (Tata safari) from flipkart.com.com, which cost is rs:-1, 240, 148.00 the charge of your reg service is only-6, 500. For know more details contact at 24x7 support no+ (91)-[protected]. Adviser no + (91)-[protected].

                              Person is calling again n again saying am calling from flipkart. Plz help.. Looks to me fake message. Looks like flipkart is sharing our details to fraud people.
                              May 19, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 10, 2019
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                D
                                David Babu Varghese
                                from Edakkulam, Kerala
                                Apr 9, 2019
                                Resolved
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                                Resolved

                                Address: Muttathu House, Pearl Valley, Paravattani, East Fort PO, Thrissur, Kerala, 680005

                                My flipkart account was blocked almost a month back just after i tried to buy a pen drive from the seller, retailnet, who were cancelling my orders from their side and flipkart customer service officials were asking to me place the order again.. My email id is [protected]@ymail.com and my phone number is [protected]. I have always kept a clean order history with all the orders for either my personal use or for my family and friends. But flipkart, without any sort of proof or prior notice have blocked my account and they have not yet resolved it or properly responded to my emails. They are claiming that i am buying stuff as a reseller which in no way i am. I am a flipkart plus customer with a 60000 rupees cardless credit limit, which allowed me to purchase stuff for my family and friends on an emi basis and i haven't made a single late payment. So, this is my complaint regarding flipkart
                                Apr 11, 2019
                                Complaint marked as Resolved 
                                A representative called me up and i demanded detailed information regarding this block on my account and I told them that i dont need anymore pre written explanations. So someone from their tech team called me up today and told me that they couldn't find anythng wrong with my account and that they've unfreezed it...
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 10, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Apr 11, 2019
                                Flipkart Customer Care's response
                                We have interacted with the cx and informed cx Flipkart account is unblocked and he can use it.
                                Closing the case.
                                Apr 11, 2019
                                Updated by David Babu Varghese
                                Thank you... I got my account back today... 🙂
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                                  D
                                  Deepanshu Tuteja
                                  from Sonipat, Haryana
                                  Apr 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: 924/13, 131001

                                  Order id :- od[protected]

                                  Dear sir/madam,
                                  I wrote a complaint against not able to claim buyback value. Firstly, they provided resolution very late and after using the resolution the delivery boy refused the phone saying it doesn't pass the test. But my phone is intact one can say as good as new. But he denied to exchange.
                                  They are raising issue other way round.in a way, i didn't get a resolution.

                                  Kindly help me get a resolution asap!!!
                                  May 17, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 09, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Apr 12, 2019
                                  Updated by Deepanshu Tuteja
                                  No response given from them till now . I did everything they asked as their part of validating my smartphone but no response have been recieved from there end . They just send mail that they tried reaching me but couldn’t reach me but i didn’t got a single call from them or missed call or message that someone tried to call me .
                                  I m facing this issue since 2 april 2019.
                                  Kindly help me get a resolution as soon as possible..
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                                    S
                                    senthamarai kannan Tamilarsu
                                    from Kottayam, Kerala
                                    Apr 9, 2019
                                    Resolved
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                                    Resolved

                                    I have joined flipkart affiliate programme in 2013. As per their policy that referral fees only be transfer when the total due will be 5000/- or more for eft.

                                    I have successfully completed generated the amount rs 6206 in the month of january. The payment should be transferred to my bank account in march 2019 (Completion of 60 days). But amount was not transferred in our account yet.

                                    I mailed them several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

                                    They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money. My affiliate id was kannan1raj.
                                    +1 photos
                                    May 14, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 09, 2019
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      M
                                      Monnicasri
                                      from Mumbai, Maharashtra
                                      Apr 9, 2019
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                                      Yesterday i place a order of vivo v9 pro model of phone in ₹1799. The amount also debited. But we can't receive any message regards the confirmation of the order. I need the phone or return the amount. I receive the order id too. But not receive any message. Order id 20190408 [protected]. I need a help from your side
                                      Apr 09, 2019
                                      Updated by Monnicasri
                                      Order was done successfulywith the amount of ₹1799. But not receive message regards the confirmation of order

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                                        Welhilo Kazhie
                                        from Mumbai, Maharashtra
                                        Apr 8, 2019
                                        Resolved
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                                        Resolved

                                        Address: Elite Electronics ck arcade building opp bank of baroda Kohima, Nagaland, Kohima, Nagaland, 797001

                                        Dear,
                                        I have purchased a hik vision cctv from Flipkart. After someday the seller called me up and I told him to send the item at the earliest. But after sometime my item has been cancelled due to shortage of item. So I Lodge a complaint through Flipkart customer care and after 2 days my account was removed. I don't know why the reason.
                                        Regards,
                                        Alo
                                        May 21, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 10, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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