Flipkart Complaints & Reviews

I had added asus zenfone max pro m2 to my cart. But when i went to the page to make the payment, it showed 'out of stock'. Am very diasppointed. Once an item has been added to the cart, i should be able to buy it. Else the option should not be there. This is particularly in the case of flash sales. You should have only given the buy now button. It is not fair at all.

Request if corrective action can be taken and my order materialised as soon as possible.

My registered id at flipkart is [protected]@gmail.com
[protected]
Why out of stock?

I purchased couple of gift cards whose worth is more than 7000 rupees. I met with an accident and completely forgot the validity expiry date for these gift cards. When I wanted to purchase an item but validity was expired just 1 day before. It was heart breaking. As per the policy, Flipkart team is supposed to send a reminder email at least 1 week before to my registered mail ID but they didn't send any reminder mail. It's policy as well trust breach from Flipkart team. I contacted Flipkart customer care team and pleaded them to extend the validity just for few hours but they didn't understand my issue. Request your help in utilizing my gift cards. Thanks in advance.

For the past few months, game zone is not functioning on my account.
I am able to open the game zone but the game just won't start.
It just says something's wrong here. We encourage fair play in line with our terms and conditions
And provides an option to go back to game zone.
As far as i know and i have read, i have not violated any of the terms and conditions.
How can this discrepancy be resolved?
Please help.

I have ordered the vivo v9 pro mobile in the flipkart shopping store on april 16, 2019, and has paid my money rupees 14, 990 via the debit card payment with the order id od[protected]. But the seller has canceled my order without any notification and the flipkart promised that the seller has processed my refund and it would be credited on april 24, 2019. But the money has not reflected on my account and also i consult with the bank's customer care, they said no transaction has been placed to your account from the flipkart merchant end. And the flipkart customer care doesn't give me a proper response. Flipkart is playing with my money and due to this, i have to face a lot of issues. Nobody is there to help me, by this irresponsible process from flipkart and very worst service. Hope consumer complaints will help me.
Thank you.

Hi team,

I ordered carrier one ton split ac on 12th april and we received the unit
On 19th and installation team came on 20th april.

And they drilled the wall and did half fitting also after that they update
Me that we received wrong unit by carrier, means one unit inverter ac & one
Is with out inverter so it can't be installed.

Sending some photographs in attachment for better understanding.

Then i connected with ur support team and escalate this issue but they said
It will be return only due to seller not giving permission for replacement
Or exchange.

Register complaint on 20th april and today we are sitting on 25th april but still not update for the same, tried to contact flipkart team, asking again more 24 hours...

Name - amit roosia
Mobile - [protected]

Dear,
Flipkart team i order samsung guru 1200 mobile phone on 9th april but still now its not delivered to me.
Any person not came till on 19th april on dedicated place which is given during the order confirmation to deliver my order.

I also complaint on this link http://ecxp.in/?q=[protected] given for track order by msg.

I also herewith attached screenshots for your confirmation.

Pls do the needful action as soon as.

I have placed the mobile order vivo v9 pro which was rupees 14, 990 in the flipkart online store with the order id od[protected] and i had paid the money of rs, 14, 990 on april 16, 2019, via debit card. But the seller has canceled my order without notification and the promise date for the refund was placed as 24.4.19. But i didn't have received the refund and also i have contact with my bank customer care also there is no transaction placed from the seller's end. But the flipkart customer service is saying the seller has transacted my money. Actually, the flipkart is playing with me and i had faced a lot of problems due to this issue. It is already going to be 8 more days, they are not ready to give me the resolution. Please, consider my issue and transact my amount soon. Hope consumer complaints will help me.
Thank you.

Dear sir,
I, sunny narang have booked a phone on flipkart vide order id od[protected] dated 17/04/2017 for inr 13999 paid through my debit card. Its expected delivery was on 20th april but i got a message for on same day of booking your order has been cancelled and amount has been refunded in source account. After that i called to your customer care :

Further conversation is as below –
Me - how did you cancel my order without intimated me?
He answer - seller did so due to limited stock
I asked if the stock was limited then why seller has accepted order/ approved the order?
He answer – sir, i don’t know but i have raised your concern to our technical team they will call you and resolve this by 2 days i. E by 19th april 2: 30 pm (Log id is in[protected]]
Me : i asked from last one moth i was trying to purchase this phone but i was not successful when i was successful you people has cancelled my order. I need my phone
He answer : once order is cancelled, it can not be shipped on same order id
Me : it means i need to do struggle once again for one month
He answer ; sorry sir, we can not do anything but we have escalated this issue.
O 19th april 2019, i got the reply from flipkart.com [[protected]@flipkart.com]
“we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account”
Here they have given another reason that due to reselling they have cancelled my order where on 17th april due to limited stock it was cancelled. Even without knowing any reason they disable my account so that i could not have contact to flipkart. Hence flipkart has shut down all the option to contact to them
Then again i write the mail to flipkart on same email if through which i got reply ([protected]@flipkart.com) as follow :
“you tell. How i can sale the product. For your information by profession i am chartered accountant has my own office in hisar (Haryana). I need phone my personal/ office use. Where there is point of reselling of product. I am not in the business of selling these products. How you people have assumed that i would sale this phone. Please send my phone otherwise i have to move at consumer court/ higher court for the harassment i m facing since 17/04/2019. Earlier you people were telling due to limited stock your ordered has been cancelled now you people are saying due to reselling. On what basis you people assume??
You please tell me whether can i get this phone or not so that i can take further course of action.
Whatever documents you need i can provide you.

Again i got the reply from ([protected]@flipkart.com) as follow on 22nd april 2019 :
“we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account”

Today is 24/04/2019. I did not get any response from flipkart even they have blocky my flipkart id. Facing mentally harassment since 17/04/2019 and nobody is listening to me. Even flipkart is saying i am seller without giving the chance of opportunity of being heard. Kindly provide me compensation of rs 1, 00, 000 and give the such punishment to flipkart so that it does not happen to anybody. Flipkart is making fun of people. It should be closed.

Regards
Ca sunny narang
Email id : [protected]@gmail.com
M no [protected]

I am not a reseller. I am a government employee. I can prove it. I tried customer care they dint respond. Backend team not helping. I am loyal customer you can verify that physically. Now the problem is i have taken cardless credit emi. Now i am not able to pay it because of my id is blocked. Everyday your company calls and sms and emails i am receiving about not paid emi. Unnecessary putting find late fees.. Resolve this problem unblock my id. Verify before blocking. If i am not getting any solution here i am going to customer court complaints..

Call me [protected]
Email.. Manju. [protected]@gmail.com

My replacement has been cancelled by flipkart and there has been no response at their end. This cancellation is done without my knowledge and it has been 14 days since i've placed an order and yet to receive a call.

Flipkart and omni tech haven't bothered to call to solve the problem, incorrect updates of haven't picked up the call and my money is stuck with them nd they do not refund as well.

Not only is the product damaged, but uninstalled by their technician and ready for pickup with no replacement scheduled. Order was placed against [protected]

I try to purchase redmi note 7 pro on 10 april amount rs 16999 account no [protected] this order has not placed successful by your technical error and till now its 15 days over i'll did not get my refund for this transaction id utr no[protected] i'll contact phone pay and phonpay told me that from our end your amount has been successfully credited to flipkart but i dont know what happen till now i' ll did not get my order i am sending the recipt or successful transaction from phonepay i want my refund

Hlw sir i am serajul islam. My flipkart register mobile number is [protected] and email id [protected]@gmail.com

Sir i purchased a note 7 pro in flipkart first time. But why 2times i am facing speaker issue. My phone speaker not working. Loudspeaker not working. I couldn't listing song, ringtone. I updated my phone and i restarted my phone many times. But my issue not solved. So i request you please approve my return request.

Hello team
I want to pay our flipkart paylater amount pending on march &april 2019month, but when i click that link they show me try another time,
Because flipkart block our account for high return issue,
But there is not my fault, i want to pay our due before due date but flipkart blocked our account,
Manytimes we send mail on flipkart for that issue and also call customer care executive but there is no one resolve that issue,
If flipkart doesnt solve this issue so why they send me mail daily for issuing legal notice,

Regards
S manikandan

My order id number is od[protected] i have received replacement product nikon dslr d5300 on 21st april after i made complaint of damaged broken product. But the product which i received, is defective as image quality is very poor and i am not satisfied with the quality of image. Now i want my refund of this product as its not upto the mark and i am not satisfied.

Worst experience from flipkart in case of refund policy. My brother had ordered ac and cancelled it within a day due to some issues, however he didn't get his money back. It's been 20 days already and flipkart keeps saying that they have refund the money, but still in bank we don't see the refund amount. Customer care keep saying that they have refund the amount and bank keeps saying they didn't get any amount from the flipkart. If you are not able to refund the money then atleast be transparent with your customer, don't harass them by lying about the refund. Please refund the amount soon and stop lying.
I regret that i ordered another ac (Apart from the cancelled one) from flipkart, i will not order anything from this fraud company now on and will make sure that my friends/ family also don't buy anything from fraud flipkart.

Sir,

I have already informed about my concern once more i am explaining about the same as i purchased ro after searching in your app but technically problem above order product has been delivered at my address on 15th april but your side this product delivery was not updated. On 20th april in night almost 11.00 pm i called your customer care about confirmation regarding installation. After then my order was updated in your record. On sunday, 21st april 2019, livpure engineer visited at my home and he confirm about this product. It is not ro. It is only for water purifier. At that time i called your customer care center and told with ms. Arpita and her senior super visor about my above said issue.

Once again i want to inform that i want to exchange this product with ro or if it is not possible, please refund my money. I hope, you will respect customer relationship and support the customer in this situation. It is totally wastage of my money. It is not use in my home. I have to pay this amount. Please maintain customer satisfaction and grow your business. Otherwise customer display your negativity in large scale for which you will have to pay huge amount.

I purchased this product as per advertisement about free and easy return which is displayed on header of mail in which you assure about this problem to customer. But when i purchased this product after then you began to say for this product, return policy is differ. How can believe a customer about your policy. It is clear that you are cheating with customer showing attractive policy but after purchasing policy is changed. It is not customer friendly for which i can complaint in the ministry of consumer affair and consumer court.

Once more i request to you please return my product and provide ro or refund my amount as soon as possible.

Dinesh dubey
[protected]

Order id: od[protected]

On 3rd april 2019, i ordered a product (Milton delish 2500ml maroon thermoware casserole) for rs 620. It was delivered to me on 8/4/19. I wanted a size smaller, so i cancelled it. I had done transaction via canara bank debit card, they issued me the refund on 9/4/19 and i got the message that it will be reflected into your account by 16th april 2019 and gave me the reference id of refund.

I waited all the period, and i enquired on 19/4/19 in their customer care department of flipcart for my refund, they registered my complaint and told me to wait for 3 days. After 3 days they called me and said that your refund has already been issued by seller, consult your bank. Now i had already registered the complain on 19/4/19 with bank in online, i was told to personally visit the bank and dispute file. On 23/4/19, i visited the bank, and bank denied having any information of the transaction reference no and didnt let me file dispute.

Now i want refund back, plz dont harass me, it has already been 16 days my refund has not been issued and it has still not reflected in my account. Bank has denied, flipcart is denying where will i go? I am giving all the proof. Please take action dont harass your consumers without their fault.

Please dont falsely resolve my complain without actually solving it. Bank has no information regarding refund reference you have given. Dont do this. Solve my problem.

I had place order (Od[protected] for two vtech kidizoom camera on 21st jan'19. Flipkart has delivered calcium tablet (Medicine) on 19th feb'19 against my order two vtech kidizoom camera. How is possible where i place two camera but got calcium tablet (Medicine). Already informed to flipkart customer care along with picture on same time and they have placed for replacement/return but seller (Bhenjo) has reject for replacement/ return two times...
Again raised complaint but flipkart has block to me. And also flipkart has denied to replacement or refund. I think i was trapped by flipkart
I want product or refund my order amount rs.7828/- (Two vetch kidizoom camera rs.7828/- on 21.01.2019).

I ordered hp 64 gb pain drive on 11 apr 2019 and i received order on 17 apr 2019. But i am unable to copy data in this pain drive. Once copied the data shown bunt once removed pain drive from computer it is shown only folder name their is no any data in pain drive. Please advice.

My mobile number is [protected] (Dighi, pune)
My name vithal nivrutii patil

Flipkart flash sales seem to be a scam. After waiting for 1 week, was ready for flash sale about 1 hour before 11 am. I kept refreshing the site and finally within 5-10 seconds at 12 noon, i was able to add the item (Redmi note 7 pro - neptune blue, 13999) into the cart. To my dismay, while was continuing the payment process (Selecting the emi method) and checking out, it said the item is out of stock. This happened within 30 seconds-1 min from the time i added the item into cart. After i added the item on to the cart how come it can go out of stock in less than 1 minute??? Item is still in my cart.