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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
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Flipkart reviews & complaints page 1283

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P
Priyanka Khirbaat
Apr 26, 2019
Resolved
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Address: Amadeus Labs, Etamin block, Prestige Tech Park, Kadubeesanahalli, Bangalore, Karnataka, 560103

We have purchased a bed and mattress but mattress size is smaller than bed. So we raised a replacement request. But no action is being taken and simply our return request is getting rejected from past 15 days. No technicianwill ever visit but reject reason got updated saying technician has visited. Fed up from following up and escalating. Flipkart is making us fool. Whenever we call we get a date saying it will be resolved by that date but it never happened. I suggest everyone to stop purchasing anything from flipkart. Such a liers and cheaters they have
Jun 3, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Flipkart Customer Care's response
We will revert on it.
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    Sinha Preety
    from Delhi, Delhi
    Apr 26, 2019
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110092

    My order no. Was od[protected] which was received on 25.04.2019. When the delivery executive handedover my products, i was shocked that some products are damaged thereafter i pay the charges of the products but the delivery executive did not refund the change. So, i just want to refund my money back asap. Also behavior of the delivery executive is too rude.
    I hope you all are resolve my this complaint as earlier.
    Jun 13, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 29, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    May 03, 2019
    Flipkart Customer Care's response
    We would like to inform you that we tried reaching you on your number multiple times but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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      S
      Sonikasingh6
      from Delhi, Delhi
      Apr 26, 2019
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      Address: New Delhi, Delhi

      My order od[protected] was placed against exchange where the exchange got denied for the defect. On order confirmation it was clearly mentioned that i can always get the delivery by paying exchange value. I made request to get the delivery and pay exchange value. I never received any response and suddenly my order got cancelled. I am going to court now for harassing me with my time, effort and money. Flipkart is making fool of me for last several days. You do not have value for customers. I have all the records and communication made so far.
      May 30, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 29, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        S
        Srigorasa
        from Mumbai, Maharashtra
        Apr 28, 2019
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        Address: Gorasa Durgapradsad. D.no.9-91. Near Sai Baba temple , PRATHIPADU, Prathipadu mandal, east Godavari dist. Andhra Pradesh, 533432

        This is compliant about back case of mi5
        I ordered and pay the amount 249 rupees to the shok proof cover to red mi 5 as
        State bank internet banking. Reference no. For transaction of rs. 249.0 from a/c ending 5627 to flipkart payments on 17-apr-19 at 09:47 is igafyemfr2.

        But i cannot receive that cover till today
        Once i have compliant you.
        But u r not response to the compliant.
        Once again i request u to please sent that product as possible as early.
        I[censored] have nostock pls return mony what i paid.
        I wai ting for ur response
        May 31, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 29, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          K
          kiran dussa
          from Bengaluru, Karnataka
          Apr 25, 2019
          Resolved
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          Resolved

          game zone application error- something went wrong

          Address: 560066

          Flipkart — blocked for gamezone
          Mobile -[protected]
          Emails-kirankumar.[protected]@gmail.com


          I have been customer to flipkart from last 6yrs... And i have login into the app with my account and my wife account and played twice the game and they blocked to game zone.
          Contacted flipkart and they told me to uninstall and install again to use the service but still not able to use game zone.
          How can...
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          தமிழன் சதீஷ்
          Apr 25, 2019
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu

          Sir,
          Today i have received one msg i.e you won lucky prize 1.Tata safari 2.Rs.12, 60, 000 rupees and registration fee Rs.6500/-

          I have transferred the amount Rs.6000/- to his account then also they ask some amount for transferred the amount via bank

          www.flipkartwinners.com

          is this below website they sent me

          I will ask one question to you How they know my mobile number and how they have my purchase details from flipkart..Plz answer me
          Jun 6, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 29, 2019
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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            S
            Sanket Sk
            from Chitradurga, Karnataka
            Apr 25, 2019
            Resolved
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            Resolved

            Address: subhash nagaar, Uttara Kannada, Karnataka, 581325

            I had added asus zenfone max pro m2 to my cart. But when i went to the page to make the payment, it showed 'out of stock'. Am very diasppointed. Once an item has been added to the cart, i should be able to buy it. Else the option should not be there. This is particularly in the case of flash sales. You should have only given the buy now button. It is not fair at all.

            Request if corrective action can be taken and my order materialised as soon as possible.

            My registered id at flipkart is [protected]@gmail.com
            [protected]
            Why out of stock?
            May 31, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 29, 2019
            Flipkart Customer Care's response
            Customer raised a complaint regarding the availability of the products on Flash sale. We have interacted with the customer and informed that due to overwhelming response from our customers the product got out of stock real quick. Requested customer to try placing the order in the upcoming sale. Also, explained the customer how the flash sale works. Hence, closing the complaint from our end.
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              S
              Shafi1122
              from Bengaluru, Karnataka
              Apr 25, 2019
              Resolved
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              Resolved

              I purchased couple of gift cards whose worth is more than 7000 rupees. I met with an accident and completely forgot the validity expiry date for these gift cards. When I wanted to purchase an item but validity was expired just 1 day before. It was heart breaking. As per the policy, Flipkart team is supposed to send a reminder email at least 1 week before to my registered mail ID but they didn't send any reminder mail. It's policy as well trust breach from Flipkart team. I contacted Flipkart customer care team and pleaded them to extend the validity just for few hours but they didn't understand my issue. Request your help in utilizing my gift cards. Thanks in advance.
              May 31, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 29, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                RituTeni
                from Ahmedabad, Gujarat
                Apr 25, 2019
                Resolved
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                Resolved

                Address: Indore, Madhya Pradesh, 452016

                For the past few months, game zone is not functioning on my account.
                I am able to open the game zone but the game just won't start.
                It just says something's wrong here. We encourage fair play in line with our terms and conditions
                And provides an option to go back to game zone.
                As far as i know and i have read, i have not violated any of the terms and conditions.
                How can this discrepancy be resolved?
                Please help.
                May 30, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 29, 2019
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                For the past few months, game zone is not functioning on my account.
                I am able to open the game zone but the game just won't start.
                It just says something's wrong here. We encourage fair play in line with our terms and conditions
                And provides an option to go back to game zone.
                As far as i know and i have read, i have not violated any of the terms and conditions.
                How can this discrepancy be resolved?
                Please help.
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                  S
                  sounajith
                  from Chennai, Tamil Nadu
                  Apr 25, 2019
                  Resolved
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                  Resolved

                  I have ordered the vivo v9 pro mobile in the flipkart shopping store on april 16, 2019, and has paid my money rupees 14, 990 via the debit card payment with the order id od[protected]. But the seller has canceled my order without any notification and the flipkart promised that the seller has processed my refund and it would be credited on april 24, 2019. But the money has not reflected on my account and also i consult with the bank's customer care, they said no transaction has been placed to your account from the flipkart merchant end. And the flipkart customer care doesn't give me a proper response. Flipkart is playing with my money and due to this, i have to face a lot of issues. Nobody is there to help me, by this irresponsible process from flipkart and very worst service. Hope consumer complaints will help me.
                  Thank you.
                  Jun 1, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Apr 25, 2019
                  Updated by sounajith
                  Help for my refund money
                  Verified Support
                  Apr 29, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
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                    A
                    amitroosia
                    from Mumbai, Maharashtra
                    Apr 25, 2019
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                    Resolved

                    Hi team,

                    I ordered carrier one ton split ac on 12th april and we received the unit
                    On 19th and installation team came on 20th april.

                    And they drilled the wall and did half fitting also after that they update
                    Me that we received wrong unit by carrier, means one unit inverter ac & one
                    Is with out inverter so it can't be installed.

                    Sending some photographs in attachment for better understanding.

                    Then i connected with ur support team and escalate this issue but they said
                    It will be return only due to seller not giving permission for replacement
                    Or exchange.

                    Register complaint on 20th april and today we are sitting on 25th april but still not update for the same, tried to contact flipkart team, asking again more 24 hours...

                    Name - amit roosia
                    Mobile - [protected]
                    May 26, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 25, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Hi team,

                    Thanks for your valuable support for the same.

                    After lots of follow up with you guys n me also they solved my problem but yes we lost so much time for the follow up only.

                    Anyway thank you so much support team, just because of you my case solved on time otherwise god knows.

                    One suggestion from my side : seller have to mention clearly if replacement not possible or seller have to pay customer loss.

                    Once again thanks Flipkart support team n specially Mr Harish

                    Thanks
                    Amit
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                      Be Safe Stay Safe
                      from Jaipur, Rajasthan
                      Apr 25, 2019
                      Resolved
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                      Resolved

                      Address: Chandan gaion, Karauli, Rajasthan, 322220

                      Dear,
                      Flipkart team i order samsung guru 1200 mobile phone on 9th april but still now its not delivered to me.
                      Any person not came till on 19th april on dedicated place which is given during the order confirmation to deliver my order.

                      I also complaint on this link http://ecxp.in/?q=[protected] given for track order by msg.

                      I also herewith attached screenshots for your confirmation.

                      Pls do the needful action as soon as.
                      Jun 7, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 29, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the courier service provider due to unforeseen circumstances. Hence, closing the complaint from our end.
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                        S
                        sounajith
                        from Chennai, Tamil Nadu
                        Apr 25, 2019
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        I have placed the mobile order vivo v9 pro which was rupees 14, 990 in the flipkart online store with the order id od[protected] and i had paid the money of rs, 14, 990 on april 16, 2019, via debit card. But the seller has canceled my order without notification and the promise date for the refund was placed as 24.4.19. But i didn't have received the refund and also i have contact with my bank customer care also there is no transaction placed from the seller's end. But the flipkart customer service is saying the seller has transacted my money. Actually, the flipkart is playing with me and i had faced a lot of problems due to this issue. It is already going to be 8 more days, they are not ready to give me the resolution. Please, consider my issue and transact my amount soon. Hope consumer complaints will help me.
                        Thank you.
                        May 30, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Apr 26, 2019
                        Updated by sounajith
                        My refund has credited to my account. Thanks for the flipkart service. I'm happy to see my account balance.
                        Verified Support
                        Apr 29, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
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                          C
                          casunnynarang
                          from Delhi, Delhi
                          Apr 25, 2019
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125001

                          Dear sir,
                          I, sunny narang have booked a phone on flipkart vide order id od[protected] dated 17/04/2017 for inr 13999 paid through my debit card. Its expected delivery was on 20th april but i got a message for on same day of booking your order has been cancelled and amount has been refunded in source account. After that i called to your customer care :

                          Further conversation is as below –
                          Me - how did you cancel my order without intimated me?
                          He answer - seller did so due to limited stock
                          I asked if the stock was limited then why seller has accepted order/ approved the order?
                          He answer – sir, i don’t know but i have raised your concern to our technical team they will call you and resolve this by 2 days i. E by 19th april 2: 30 pm (Log id is in[protected]]
                          Me : i asked from last one moth i was trying to purchase this phone but i was not successful when i was successful you people has cancelled my order. I need my phone
                          He answer : once order is cancelled, it can not be shipped on same order id
                          Me : it means i need to do struggle once again for one month
                          He answer ; sorry sir, we can not do anything but we have escalated this issue.
                          O 19th april 2019, i got the reply from flipkart.com [[protected]@flipkart.com]
                          “we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account”
                          Here they have given another reason that due to reselling they have cancelled my order where on 17th april due to limited stock it was cancelled. Even without knowing any reason they disable my account so that i could not have contact to flipkart. Hence flipkart has shut down all the option to contact to them
                          Then again i write the mail to flipkart on same email if through which i got reply ([protected]@flipkart.com) as follow :
                          “you tell. How i can sale the product. For your information by profession i am chartered accountant has my own office in hisar (Haryana). I need phone my personal/ office use. Where there is point of reselling of product. I am not in the business of selling these products. How you people have assumed that i would sale this phone. Please send my phone otherwise i have to move at consumer court/ higher court for the harassment i m facing since 17/04/2019. Earlier you people were telling due to limited stock your ordered has been cancelled now you people are saying due to reselling. On what basis you people assume??
                          You please tell me whether can i get this phone or not so that i can take further course of action.
                          Whatever documents you need i can provide you.

                          Again i got the reply from ([protected]@flipkart.com) as follow on 22nd april 2019 :
                          “we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account”

                          Today is 24/04/2019. I did not get any response from flipkart even they have blocky my flipkart id. Facing mentally harassment since 17/04/2019 and nobody is listening to me. Even flipkart is saying i am seller without giving the chance of opportunity of being heard. Kindly provide me compensation of rs 1, 00, 000 and give the such punishment to flipkart so that it does not happen to anybody. Flipkart is making fun of people. It should be closed.

                          Regards
                          Ca sunny narang
                          Email id : [protected]@gmail.com
                          M no [protected]
                          Jun 1, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 29, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Apr 29, 2019
                          Flipkart Customer Care's response
                          Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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                            Manjunath venkat
                            from Pandavapura, Karnataka
                            Apr 25, 2019
                            Resolved
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                            Resolved

                            Address: So Venkatachalapathy, 736 machohalli colony road, 2nd stage, near suma electrical, magadi main road, bangalore 560091, 560091

                            I am not a reseller. I am a government employee. I can prove it. I tried customer care they dint respond. Backend team not helping. I am loyal customer you can verify that physically. Now the problem is i have taken cardless credit emi. Now i am not able to pay it because of my id is blocked. Everyday your company calls and sms and emails i am receiving about not paid emi. Unnecessary putting find late fees.. Resolve this problem unblock my id. Verify before blocking. If i am not getting any solution here i am going to customer court complaints..

                            Call me [protected]
                            Email.. Manju. [protected]@gmail.com
                            Jun 5, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 29, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              M
                              Merwyn Crasto
                              from Pune, Maharashtra
                              Apr 25, 2019
                              Resolved
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                              Resolved

                              Address: Bangalore, 403004

                              My replacement has been cancelled by flipkart and there has been no response at their end. This cancellation is done without my knowledge and it has been 14 days since i've placed an order and yet to receive a call.

                              Flipkart and omni tech haven't bothered to call to solve the problem, incorrect updates of haven't picked up the call and my money is stuck with them nd they do not refund as well.

                              Not only is the product damaged, but uninstalled by their technician and ready for pickup with no replacement scheduled. Order was placed against [protected]
                              Jun 9, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Apr 25, 2019
                              Updated by Merwyn Crasto
                              Flipkart hasn't taken any action on Omni tech retail and I'm stuck with a deficit of payment and no product. Please refund or replace.
                              Verified Support
                              Apr 29, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                nsinghyadav1
                                from Mumbai, Maharashtra
                                Apr 24, 2019
                                Resolved
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                                Resolved

                                Address: Qtr no 284 sharma coaching crpf, Ajmer, Rajasthan, 305001
                                Website: Flipkart.in

                                I try to purchase redmi note 7 pro on 10 april amount rs 16999 account no [protected] this order has not placed successful by your technical error and till now its 15 days over i'll did not get my refund for this transaction id utr no[protected] i'll contact phone pay and phonpay told me that from our end your amount has been successfully credited to flipkart but i dont know what happen till now i' ll did not get my order i am sending the recipt or successful transaction from phonepay i want my refund
                                Jun 5, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 29, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint stating that the amount has been debited from customer account, however, the order was not confirmed. We have interacted with the customer and informed that the amount was not received by the seller. Hence, requested customer to contact phonepe for further assistance. Closing the complaint from our end.
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                                  Serajul Islam772
                                  from Mumbai, Maharashtra
                                  Apr 24, 2019
                                  Resolved
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                                  Resolved

                                  Address: Vill natial po natial ps jalangi...natial post office, 742307

                                  Hlw sir i am serajul islam. My flipkart register mobile number is [protected] and email id [protected]@gmail.com

                                  Sir i purchased a note 7 pro in flipkart first time. But why 2times i am facing speaker issue. My phone speaker not working. Loudspeaker not working. I couldn't listing song, ringtone. I updated my phone and i restarted my phone many times. But my issue not solved. So i request you please approve my return request.
                                  May 30, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Apr 25, 2019
                                  Updated by Serajul Islam772
                                  Problem is solved
                                  Verified Support
                                  Apr 29, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    M
                                    from Pathanamthitta, Kerala
                                    Apr 24, 2019
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Chennai, Tamil Nadu, 600021

                                    Hello team
                                    I want to pay our flipkart paylater amount pending on march &april 2019month, but when i click that link they show me try another time,
                                    Because flipkart block our account for high return issue,
                                    But there is not my fault, i want to pay our due before due date but flipkart blocked our account,
                                    Manytimes we send mail on flipkart for that issue and also call customer care executive but there is no one resolve that issue,
                                    If flipkart doesnt solve this issue so why they send me mail daily for issuing legal notice,

                                    Regards
                                    S manikandan
                                    Jun 5, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 29, 2019
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      R
                                      Rutvik Jain
                                      from Mumbai, Maharashtra
                                      Apr 24, 2019
                                      Resolved
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                                      Resolved

                                      Address: House no 110 Nehru Nagar , near pisanhari ki madhiya, Jabalpur, Madhya Pradesh, 482003

                                      My order id number is od[protected] i have received replacement product nikon dslr d5300 on 21st april after i made complaint of damaged broken product. But the product which i received, is defective as image quality is very poor and i am not satisfied with the quality of image. Now i want my refund of this product as its not upto the mark and i am not satisfied.
                                      Apr 24, 2019
                                      Complaint marked as Resolved 
                                      Right now no action has been initiated by the company . Even I requested for refund for this product as image quality is bad during photo shoot . But no action is taken till now .
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 25, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Apr 25, 2019
                                      Updated by Rutvik Jain
                                      Again flipkart wasting my time
                                      Before 10 mint it shows that your product has been pickup in green line
                                      Then again it goes to backward upto return point only
                                      I don’t knw why is it happen
                                      Kindly help

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