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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1330

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மணிகண்டன் பிள்ளை
from Kunnamangalam, Kerala
Jan 16, 2019
Resolved
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Address: 603202

Sir,
I bought a asus zenfone max m1 mobile from your flipkart. I like that mobile design but i recieved without that desing. Totally i never expected that type of desing. I requested replacement. But no one understand customer side query. I ll attached flipkart picture and recieved product picture. Please help to replace or refund my amount. Otherwise i ll go to approach necessary steps. How many times i request to replace or refund my amount?. If you not take any necessary action i ll go to consumer court.
For section 415/420 of ipc, section s. 463, s. 464, s, 468 ipc.
Thank you.
+1 photos
Mar 1, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    M
    Mrinali44
    from Pune, Maharashtra
    Jan 16, 2019
    Resolved
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    Resolved

    Dear sir
    I brought a product with 30 days return policy. I was not available to handover the product to delivery person as i was out of town till 29th day. On 30th day when i tried to return the product through web, the return option wasn't available. Next day when i called the customer care they assured me the resolution now they are saying i cannot return the product. I have to bear the cost of the product unnecessarily when i couldn't even use the product because of fitting issues. The color of thw product is also different than that shown in the picture. It is very disappointing. Very much dissatisfied with the experience with flipkart.
    Mar 13, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 28, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      S
      shivchandi
      from Madhubani, Bihar
      Jan 15, 2019
      Resolved
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      Resolved

      Address: Bhagalpur, Bihar, 813203
      Website: www.flipkart.com

      Dear sir,
      I am shivchandi and your customer who purchased a hp pentium quard core 15q-bu009tu sl. No-cnd8068c0f from flipkart on 25/11/2018 and product is delivered on 09/12/2018 order id-od[protected] but product is difected and not sufficient ram sows as on purchased order and wi-fi not work also cab be more issues. I registered return or replacement request to flipkart with return option with in ten days and accepted also and show technician visit for solve the problem but not come any team so i re-registerd four times time to time return request id-[protected], id-[protected], id-[protected], id-[protected]and show again technician visit for solve the problem till 31/12/2018 but not come again techinician for visit or replacement or return and then i call now then say the executive this is not possible. Return policy is expiered so i erritateed with flipkart and hp also with in more than one month so what i do with defected and unsuffient product. So i can't purchased any other product because this resion my work is loss more thane one month who is responsable with this issue. So kindly solve the issue please. Not than i need to action our contect no-[protected], regestor no-[protected] and mail id-chandan9t. [protected]@gmail.com. Thankyou.
      Feb 21, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 18, 2019
      Flipkart Customer Care's response
      We will revert on it.
      I ma pitnu swian, My mobile number is [protected], i ordered a Essony water tank alarm at 13 Dec 18 but i didn't get yet .now today is 25 dec 18 that means 13 days delay, i don't know i will get it or not . pls dont chit like this, so i am very irritated this services . again i will not buy any product in ur Flipkart
      swainpintu30's reply, Dec 25, 2018
      And already made payment thrugh phone pay
      Please registry my complain agnist flipkart
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        A
        Arjun Ktm
        from Ernakulam, Kerala
        Jan 15, 2019
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        Address: Thrissur, Kerala, 680001

        I purchased Furniture from flip cart (ordr no:OD[protected]..in month of october. Till date the Items were not fully installed. I have been calling customer care since 28/12/2018..For Installation, nothing happened even after three weeks. Kindly provide flip cart installation team contact number so that i can contact them so as to finish the work as soon as possible.
        Flipkart customer support has been notified about the posted complaint.
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          N
          nomender reddy
          from Hyderabad, Telangana
          Jan 15, 2019
          Resolved
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          Resolved

          Address: 500091
          Website: www.flipkart.com

          He phone has a delicate plastic body which makes it a bit fragile and more prone to accidental damages. So you have to very cautious while handling it.
          The major problem with the device is its ram & internal memory which only has 2gb ram and 16gb rom. There is no other option for higher specs.
          Although the chipset, keeping the price in mind is good but it is outdated now and could have been better.
          The phone lacks a fingerprint sensor which is very common these days in a smartphone of almost all range.
          The screen resolution of realme c1 (720×1520) is also not upto the mark so you cannot enjoy full hd videos on it.
          Cameras are average and do not perform as per expectations in low light and indoor lighting condition.

          I need refund the money...
          Mar 1, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 28, 2019
          Flipkart Customer Care's response
          Customer raised a complaint stating that the product delivered is not as per the specification mentioned. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed the replacement has been initiated on 24 January and replacement product is delivered to customer and same has been confirmed as well. Hence, closing the complaint from our end.
          Books but I got only 2 books ... Payment done at time of booking
          You delivered another products to me whereas you don't want go to the site
          now you tell me what i do . different brands product sent to me and damaged product also sent to me
          Tuesday 25.12.2018 at 11.57am
          i am book hp latop bag my account payment done but order not confirmed i have also message came from bank to debit .
          My product delivery 24 dec. But today 25 Dec.
          Abhi tak Mera product muje received nhi huaa kese bhi krke muje aaj 1:00 bje se pehle Mera product muje received ho Jana Chahiye
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            P
            PradepDubey
            from Pune, Maharashtra
            Jan 15, 2019
            Resolved
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            Resolved

            At my Flipkart profile, I can not see that any Card details are saved. When I go to buy any product where Payment page shows my Credit Card Information. This is very disappointing Since I didn't saved any card detail recently then why it is appearing to payment page under section#4. Look like either its a defect in the application or security flaw.

            How Flipkart can save my sensitive information without my consent. Looks like Data Security breach

            Please see attached.
            +2 photos
            Mar 11, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jan 15, 2019
            Updated by PradepDubey
            After registering this incident, got multiple calls from Flipkart Helpdesk but not one is talking over the concern. Instead of providing the solution, They are only communicating recorded type of statement.
            Refer#IN[protected]
            Verified Support
            Jan 28, 2019
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              Rox1527
              from Delhi, Delhi
              Jan 15, 2019
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              Website: Flipkart.com

              My name is rox my mobile number is [[protected]] and email id is [protected]@gmail.com
              Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
              Sir i shopped with you over lakhs and i was call you call custumare care which is a group o[censored]neducated peoples. Please increase the knowledge of those peoples. And take professional peoples im job b/c they not work in free. Take me in your customer care job lol. But true because of those like person i am complain here. But please resolve my problem as soon as possible
              Flipkart customer support has been notified about the posted complaint.
              Hi Sir,

              My Name is Naveen Kumar as I am facing Some issues while login .I am not able to update the password as well so please check and resolve the issue on priority.
              Below is the login mail ID.
              [protected]@gmail.com

              still unsolved - Comment #3325456 - Image #0
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                P
                Prince5
                from Barpeta Road, Assam
                Jan 15, 2019
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                Address: 783380
                Website: Flipkart.com

                Sir i have bought a phone from your site on 18th of dec18 but i cancelled my product and blocked my account in which i have 12012rupees by giving different reasons every time when i called you to know why you have blocked my account so not getting any response from you i have report a complain in consumer helpline so i[censored] thn also not give my money i ll go mch further so pls return my money or open my acnt or i ll complain in police... My order id od[protected]...
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Sd96
                  Jan 15, 2019
                  Resolved
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                  Resolved

                  Website: www.flipkart.com

                  Hello sir,
                  my name is saquib and i am valuable custmer of flipkart . My problem is genuine problem . I want to return a product because size fit issue i am order a 9 no shoe but recive a 8 no shoe then this resion my shoes is not fit. please provide the return of my order.
                  thank you
                  +1 photos
                  Feb 24, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 18, 2019
                  Flipkart Customer Care's response
                  Duplicate of c2205220. Hence, closing the complaint form our end.
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                    E
                    EKNATH GAWADE
                    from Pune, Maharashtra
                    Jan 15, 2019
                    Resolved
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                    Resolved

                    Address: 400072

                    I have order samsung on 8 product from filpkart on 31.12.18. But till date my order is not shipped to me or not it cancelled by flipkart.

                    I have continous follow up with flipkart team but till date no any action taken by flipkart team.

                    I want my order cancellation & my money refund.

                    My emi already start for this order.

                    My complaint no is. In[protected]
                    Mar 3, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 18, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jan 18, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
                    Verified Support
                    Jan 30, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint stating that the order placed was delayed in delivery so he wanted to cancell the order and wants refund. We have interacted with the customer and and informed that order was cancelled and refund was also completed by the seller . Also, the seller has confirmed the refund has been completed[protected]. But customer was asking for compensation so denied for the same.Hence, closing the complaint from our end.
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                      R
                      Ramkumar Rapolu
                      from Hyderabad, Telangana
                      Jan 15, 2019
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                      Address: Hyderabad, Andhra Pradesh, 500090
                      Website: www.flipkart.com

                      Flipkart blocked my account saying i have returned so many products. But it was not true i orders for over[protected] per month i have returned the products with which i faced a issue and i am a flipkart plus member. Please unblock my account on email [protected]@gmail.com. One thing i want to know i am buying of products over 10000 permonth in flipkart i dont have any right to return product like the products which i dont like. Please unblock my account.
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        SOFIKAMAL
                        from Muri, West Bengal
                        Jan 15, 2019
                        Resolved
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                        Resolved

                        Address: Murshidabad, West Bengal, 742224
                        Website: www.flipkart.com

                        Refund request / complain registered in national consumer court ref no 1102717 dated 15/jan/19

                        . [incident: in[protected]] transaction ref no.
                        Payments transaction ref no - pzt[protected]zepgm01

                        Dear sir/madam,

                        With the utmost respect i beg to state i sofi kamal wanna draw your benign attention of my following subject.

                        As on dated 11/dec/18 i tried to purchase a mobile lenovo k9 blue from your store unfortunately order couldn't successful but my amount debited from my bank.

                        Regarding this matter i had lodge complaint by calling your cs.
                        I also lodge a complaint at my bank branch and they replied transaction successful and amount credited to merchant.
                        (P. D. F attached)
                        Flipkart
                        Transaction ref no.
                        Payments-pzt[protected]zepgm01

                        Sometimes your customer service executive told i couldn't see your bank attachment sometimes even i showed him/her bank reply they replied give written form, sometime there are no transaction found in your flipkart ac and provide transaction ref no. And i didn't understand why what kind nonsensical harassment???

                        As per term and condition bank has been replied my complaint and i not any proper resolution from your end and for that reason i had register this kind serious complaint at national consumer court.

                        I sincerely appreciate your attention to this matter and i look forward to your reply.

                        Thanking you in anticipation.

                        Attached:- bank statement and bank reply.

                        With sincere appreciation,

                        Sofi kamal

                        Registered mob no - [protected]
                        Mail - [protected]@gmail.com

                        Alternate no -[protected]
                        +1 photos
                        Feb 19, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 18, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          V
                          vipulmittalsd
                          Jan 15, 2019
                          Resolved
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                          Resolved

                          Address: 301019
                          Website: www.flipkart.com

                          I ordered electric heater (Orpat och1420 carbon room heater) on 28th dec 2018 through flipkart (Order number: od[protected] and got delivery of same on 10th jan 2018. (Supplier delayed the delivery without providing any reason)
                          When we opened the package, we found that carbon rod of the heater was in complete broken state. I requested the return on very next day refund id:[protected], my request to return was accepted and flipkart promised to pick the damaged good in 2 days. But my request to return was cancelled without giving any reason by flipkart in 1 day.
                          I again requested the return and flipkart again accepted the request to return, but cancel my return request again without providing any reason (Refund id:[protected]).
                          For the third time i have again raised the return request[protected] and still nobody from flipkart has contacted me to talk about my loss and return request getting auto cancelled by system.
                          I just cannot believe how a big company like flipkart is doing business with such disgusting practices and no proper customer care support. You will not even find the customer care number which is in working state. I have tried calling all the number mentioned below which i have found over the internet and none of the numbers are working.
                          Customer care :[protected]
                          +[protected] [grievance officer]
                          +[protected] [corp office]
                          +[protected] [grievance officer]

                          This all had given me such a bad experience and mental stress that i cannot even think of making another online purchase from flipkart.

                          Could somebody help me to direct my issue to assigned flipkart representative and help me getting my hard earned money refunded.
                          +1 photos
                          Mar 4, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 28, 2019
                          Flipkart Customer Care's response
                          Customer raised a complaint stating that the product delivered is damaged. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on[protected]. Hence, closing the complaint from our end.
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                            R
                            Rox1527
                            from Delhi, Delhi
                            Jan 14, 2019
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                            Website: Flipkart.com

                            Sir, my name is rox my mobile number is [[protected]] and email id is [protected]@gmail.com
                            Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
                            Sir i shopped with you over lakhs and i was call you call custumare care which is a group o[censored]neducated peoples. Please increase the knowledge of those peoples. And take professional peoples im job b/c they not work in free. Take me in your customer care job lol. But true because of those like person i am complain here. But please resolve my problem as soon as possible
                            Flipkart customer support has been notified about the posted complaint.
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                              P
                              prashant_cs31
                              from Bengaluru, Karnataka
                              Jan 14, 2019
                              Resolved
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                              Resolved

                              Address: 560102

                              I ordered a yuphoria mobile battery (Order#od[protected], it was supposed to reach to me by 13th jan but even after waiting late evening of 13th jan the product was not delivered. Later, i sent a mail & called flipkart customer care & mentioned that if the order is not delivered on 13th jan, i don’t need that product anymore as my relatives will be moving out of country & they won’t be here to use that product. The customer care agree that they will arrange for the delivery earliest but the fact is that it wasn’t delivered on 13th jan, instead 14th jan its delivered, by that time my relatives were already moved & hence i requested customer care to refund my amount as i will not be using that product anymore, in return i received very arrogant & bad response from customer care executives (Mr. Avinash kumar - senior escalation desk team), mentioned that i have not mentioned anywhere about the issue & i won’t be refunded for the same reason even if it’s a delay from them, they don't entertain refund for the product.
                              I have mentioned the same in my all calls/mails stating that if flipkart is delivering product late, somebody may not be needed on that moment, and flipkart doesn't have any rights to deny the refund, please resolve the issue at the earliest & refund my money.

                              My complaints against flipkart team:
                              =
                              1. Failed to deliver the product within the committed time & hence they need to understand/agree that it’s the main reason for refund of the item.
                              2. Lack of service even after getting 100% money from customer.
                              3. Customer was treated in an arrogant way by flipkart executives.
                              Jan 15, 2019
                              Complaint marked as Resolved 
                              Escalation manager agree to refund the amount after understanding the core problem. Anyone can reach out to escalation team by contacting '[email protected]' & explaining the issue in detail, so that the escalation manager will help you out. But having said that, flipkart is still need to go long way to really satisfy the customer n hope they will improve in coming days...
                              Flipkart customer support has been notified about the posted complaint.
                              Jan 15, 2019
                              Updated by prashant_cs31
                              Escalation manager agree to refund the amount after understanding the core problem. The issue could have resolved at the customer service desk itself instead of reaching out escalation manager, definitely flipkart needs to understand the gueninity of the issue n resolve the issue at the earliest to satisfy the customer...
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                                C
                                Chethan Narayan
                                from Bengaluru, Karnataka
                                Jan 14, 2019
                                Resolved
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                                Resolved

                                Address: 560097

                                I recently purchased a tablet phone samsung galaxy tab a 10.5 on 13/1/19 from flipkart app their at the billing they never gave me a option to enter my gst and also after recieving the product i called to the call center to ask gst claimable bill none has information about it and also they replied telling they don't give that option intact flipkart charges gst in billing and don't let us to claim kindly help me
                                Mar 2, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 28, 2019
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  S
                                  surendrakumar11
                                  from Jaipur, Rajasthan
                                  Jan 14, 2019
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                                  Address: 110059
                                  Website: Flipcart online shopping

                                  Hi there,

                                  this is the concern for Flipkart online Shopping. i am not getting my article. i ordered my mobile on 9th jan 2019. I got conformation, on very same day that i will get my article on 12th jan 2019. i did not get this. Than after i called customer care of flipkart. They gave me Tat till 14h jan 2019. unfortunately i cant see any movement for the same. Now this is the height o[censored]nprofessional-ism. what do i do please suggest.

                                  i paid in advance for each and every thing.

                                  please pay your swift attention on it.

                                  Looking for some help

                                  thanks
                                  surendra
                                  [protected]
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jan 14, 2019
                                  Updated by surendrakumar11
                                  i need full refund with interest. As i paid in advance before getting my article.
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                                    T
                                    the great revolutions of Christians
                                    from Morinda, Punjab
                                    Jan 14, 2019
                                    Resolved
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                                    Resolved

                                    I had placed order with flipkart of RS 1729 on 03/Jan/2019.my order had not confirmed but payment was deducted. Immediately I called to CUSTOMER CARE of flipkart nd they said that your payment is stuck into gateway.nd replied you have to wait for 8days.but till I haven't receive my amount from flipkart.nd then I call back to again flipkart after 8 daya, they had you have to call phonepe but phonepe CUSTOMER CARE said to me that form our end we successfully transferred your amount to seller but flipkart denying to this.finally I said that don't trust on flipkart wallet payment or any other online mode of payment.they are such a fraud people as like scam callers bloody lier nd frauds.dont trust on flipkart nd phonpe.Amazone is good option to online payment nd shopping.i curse from my heart that Jesus spoil each nd every one who suck my money nd their company go to hell such a bloody bloody nd bloody lier, fraudent nd holy ### scammers.
                                    +4 photos
                                    Feb 22, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 18, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      atul sanganeria
                                      from Kolkata, West Bengal
                                      Jan 14, 2019
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700016
                                      Website: flipkart.com

                                      Flipkart started a offer to collect coins so that one can become a plus member, so i started collecting coins and after collecting almost 75 coins flipkart blocked my account as i returned a shoes which was over sized please help. Also im trying to call flipkart from almost a month now and alli got is next deadline. I would request flipkart to open myaccount or atleast provide me with the coins taken from me.
                                      Mar 10, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 28, 2019
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        pradeepgowda
                                        from Bengaluru, Karnataka
                                        Jan 14, 2019
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                                        Address: 562110
                                        Website: flipkart

                                        Hi this pradeep from bangalore i have purchased a one power bank from flipkart through website on 15dec2018. and recived it after three days
                                        after that the product was noit working only it is in vary bad condition and i given cancellation request but no reprasentative has come to collect the product and one fellow called me and asked me to handover the product to his office so he cannot come to my adress. and after few days they told that the replacement time is over they cannot take it back... this is one kind of cheating the customer flipokart is the worst service is giving to customer and cheating the public please refund my money and try to cancel the flipkart lisence as well...
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