Flipkart Complaints & Reviews

I have ordered a hp laptop with one model, however, flipkart shipped wrong model.
Ordered product: 15-bw531au
Received product hp-15q-ds0004tu on 28th dec.

After initial call with a customer representative, technician visited home, confirmed that wrong product is shipped, and also provided a receipt with delivered product details. Later, another technician visited to pickup the wrong product, but wasn't

Collected the shipped product, stating that he couldn't able to verify the serial number in their database. Later, had multiple calls with customer care representative, and they informed that technician will visit to pick up the product, but no one came to pickup the wrong product.

I really spent lot of time to followup, for more that a month to get the ordered product or refund, but no luck. I don't have any trust now, howerver, i am makeing this complaint or notice as a last resort. Please look into this and help me to get my right product or refund. Failure to get any positive response in a 15 days from now, i will file law suit through consumer forum.

Order# od[protected]

Thanks
Sreedevi

I recieved a mesaage from 'hp-flpkrt' stating that i had been declared second lucky winner and that i had to contact the given number to avail the offer. After the message, i received a call from the same number and given instructions to proceed further to which i declined. I am attaching screenshots of message wherein address of the message and contact number are provided. Kindly reply me with a clarification.

Hi team,

I do not know how much this email helps me. But there is a serious problem
With your customer service department in dealing with customers. This is
Really pathetic. I tried calling flipkart cc 3rice today to no avail.
Everytime i want to talk to a senior, they either disconnect me or give
Some #. The last person i spoke to named palak and stated she is a
Snr executive. Told me she is transferring me to her supervisor who is a
Team leader, and after 16 mins on the call i get is a disconnection, yes
The call got disconnected.

My order was stated to be delivered on 31st jan'19 and it has been delayed,
I was not even notified till i approached you folks. Moreover i get a call
From flipkart at 09:10 am in the morning??? Seriously???

I need a compensation for all this delay, the harassment, and the
Mismanagement which has ruined a few important hours of mine.

Let me tell you i myself belog to a customer service industry and i am a
Manager for one of the biggest ecommerce giant, and trust me we do not
Treat our customers this way,

You missed your due date, you better compensate. Your cs team sucks...
You better fix it.. You wasted my time, you better compensate it.

Await your quick action.

Regards
Amrit raj
Mob : [protected] / [protected]

I bought a tv from iffalcon india 5 months back, and it suddenly stopped turning on. I contacted the service center and it has been more than 10 days and all they say is that the technician will visit me the next day, but as usual nothing happens. Plus they don't even pick up the call. It costs me around 50-60 rs. Everytime i call there customer support line. I have no idea what to do with my tv now. There is no way to fix it and the company customer care support is bad as it can get.

Hi,

My flipkart account has been blocked, there are pay later amount is due, needs to be paid soon or else fine will be added, its not my fault, i tried to contact flipkart customer care and gave lots of emails but no use.

Unblock my account so that i can pay it. Otherwise you people only issue legal action.

I called your customer care lot and gave lots of emails but no use. 15th february 2019 is last date of paying. Please unblock before that or else fine will be waived off

[protected]@gmail.com

My account got blocked just because i raise a complain i got a defective phone note 6 pro when i complain here he says wait till 24 jan soni waited and then he blocked my account how to return my phone i order many things but never complain against and when i get defective peace so i raise a complain then he blocked my account plz help me on this

My order id - od[protected]
My item are missing.
Flipkart box are full fill of the only garbage.
I while request a refund but its rejected.
No any response about my request.
I while complain 2-3times but no resolution.
I want my refund of this order.
Its customer support only not a complain after no any response. And only date are extend of complain.

Flipkarts pay later bill for January was generated on 1st of feb and i have paid the due amount today. But they have removed my pay later service which i dont see in app or website. When contacted support they say that i dont have a pay later service. They can't see the amount that i have paid.

I bought ipro power bank online at flipkart on october 2018. My ipro power bank usb cable stopped working. It worked very well upto now and now its not working properly. It's warranty is still present for 8 months.. I travel a lot. I really need this. I'm really disappointed for the inconvenience plz have a look at this and repair it or give me a new one

One message came as your order is so lucky you win a tata safari car in lucky draw worth 1280000. For that you need to register in our company. After that they called me and said to pay 8000 rupees as registration fee. If you are not paying the same amount will be paid to other members. Forcebly i agreed and paid 8000 rupees in his account. But he cheated me. Now his phone number is switched off. He is an account holder in punjab national bank west mumbai.

Hi, this is govind kumar. My contact number number is [protected] and [protected]. These days, i use to get many calls from flipkart pay later about any ashwani ranjan on regular basis. Today i have got a message from flipkart pay later regarding payment issue. But, i have never been used the flipkart pay later service. This is really irritating and ridiculous too. Highly intolerable. Always keeps disturbing.

Thank you

Hello,
I have ordered the cellphone (Redmi note 5 pro) during the great indian sale (Flipkart) where there was an offer of 1500₹ cashback on the city bank credit card. I have contacted several times to the cashback even after the 90 day period. I have a mail confirmation of cashback to be credited im november, till now it hadn't credited to my account.

1. Order id od[protected]
Two blankets were ordered by this id. However only one blanket received instead of two and that too is different from that were ordered.
2. Blankets that were ordered were pink double mink 3254. Srs floral double mink..
3. However only one, wrong blanket received which is taj blanket, neelmani home furnishings which is different from that were ordered
4. Extremely disappointed and feel cheated.
5. Kindly refund the amount or send two blanket s as per order specifications.

Shalini bhardwaj

I had ordered a loptop from flipkart on 31 december 2019 amounting 72, 533 inr and paid for it through by debit card. The order had to be delivered by 3rd feb 2019
Everything seemed to be fine. But suddenly on the evening of 1st feb 2019 i got a message that my order has been cancelled by seller and my amount will be refunded by 4th feb 2019.
I had to buy a loptop in an emergency situation. I had placed my order on flipkart after checking the estimated delivery date which said would be within 3rd feb. I felt like i have been desserts in the middle without any prior intimation.
I feel this action by flipkart is highly inappropriate considering their market standard.
Now i can't reorder or buy from anywhere else untill the complete refunded back into my account.
I am being denied what i was assured.
I feel this kind of attitude toward a customer is highly questionable and i feel i am at loss.

Login unsuccessful. Please retry in a minute.
I have tried logging in many times and still doesn't work. I even tried changing my password and it still doesn't work. Resolv

Memory card return receivables not avalable. my contact no. [protected]
jyotsna Nandu Khobragade on Feb 1, 2019
Samsung Evo 32 Gb memory card मी १५ जानेवारी 2019 घेतला परंतु मेमोरी कार्ड मध्ये 2014 पासून चा data आहे व नंतर ती चालू होत नाही आहे स्टोरेज होत नाही. व तसेच flipcart कंपनी ने मला कोणताही काल केला नाही व memory card return घेण्यासाठी 20 jan. 2019 sunday la kela hota परंतु mseb office sunday la closed asate wa tumhi lok sunday la call karata wa kahi sangat pan nahi ki 72 hour call kela pahije strictly sangate mi maze memory card retun gheun ja nahi tar 460/- send mazya a/c. la senda kara nahi mi tumhchi consumer court la zanar.tyla mi sangitale ki tumhi munday la ya .pan aale nahi please request aspect kara.ok mi two time call kela but not satisfied .ok

My account registered no. [protected]
And i added 11970 using gift card but they blocked my account because i placed mobile orders for my relatives nd friends... The mail stated that you are placing orders for reselling hence you will not be able to access your account.. And my money was there which flipkart is not giving and not giving proper resolution for the same.

I have ordered a tv from flipkart. I scheduled a delivery today in 6 to 9 slot as i have newly relocated to pune and my office is 20 km from my residence. I got a call from your courier boy at 1 pm to take the delivery or ask someone to take delivery. He was not ready to come at after 8 pm and he asked me to get this delivered on my holiday.

When i called customer service 3 times but didn't get the any solution. Then i wrote on social media and then i got a call that my product wil be delivered that daft after 8 pm.

At 5:30 on the same day, i got message o[censored]ndeliverable.

A customer has to follow courier boy scheduled. A customer is on the mercy of courier boy and such a pathetic customer service.

When i called the customer service, i was told that delivery can be done only between 9 to 7, then why i was given option to go for preferred time 6 to 9. Why website is in correct. Also, customer service gave me options to take leave to collect the product. I wrote multiple times to social media but they only wrote the scripted empathy words.

Today i have requested a third person to collect my courier to whom i barely know.

Now i will be in same vicious circle for installation as i would not be available before 8 pm.

Now my only concern is that, if they don't have delivery option of 6 to 9 they why they are giving options to opt for preferred time. You can check facebook page of flipkart, how may times u have written and what response i got.

I am highly disappointed.

Need immediate help so that no other customers will go though such kind of pain because of pathetic customer service and social media

I got call from fake Flipkart call center they were calling from Jharkhand
they said your name has been selected for lucky contest and you won 7 lakh Rs worth car and 3 lakh cash so want to avail this winning amount you have to pay
2100 Rs then i said ok i will pay then he sent me his bank account number

Account holder name- Ramsvarup
Account Number- [protected]
ifsc code-SBIN0011506

I knew it was fake call but i wanted to have complete bank information from them so i can share in complaint box

I have ordered earphones of marley which has to be delivered on thursday 31st jan 2019. But i haven't got my order and haven't got any update about that.. Even worse is your customer support has unable to provide accurate information for me. I have to go back to my hometown tomorrow but the order is not received yet... Ordering on flipkart cost me a day and a train reserved ticket.. Bizzare from you guys... From now onwards i suggest each of my friend not to order on flipkart... The worst ever...