Flipkart Complaints & Reviews

Even after paying the amount i really don’t want to waste both parties time. Either seller or flipkart should be liable to get me the actual product. Do you guys really understand the pain of customer? Getting a brick in parcel is insane, a very quick action is required, unfortunately you guys are giving a 12 days period to just get information required. No one has come to take the so called jbl speaker box with a marvellous brick inside.

My account registered [protected] my flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Please see attached file then implementation because my time loss and payment interest loss and my without permission and inform action of my shooing order no. Od[protected] date[protected]. Please not refund my bank account yet date[protected] time 10:28 am. Benefits of loss time and payment interest. Please refund with principle rs.2499/- with interest online bank account as soon as with penlty.

I have ordered redmi note 6 pro on jan 22nd. Later when i tracked my order it showed shipped on jan 23rd from bangalore and is in hyderabad begumpet hub. Then it shows misrouted and the tracking starts from bangalore all over. When i enquired flipkart on 25th jan morning, i was said that my order is on track and will be delivered on 25th. Suddenly on 25th evening, the status shows that the order is delayed due to shipping issues and have to wait for 2 more business days. But the shipping was done on 23rd itself as per the status shown. Flipkart is playing with customers and not showing the genuine tracking status. This is simply cheating the customers. When i enquired, no clear info on the delay is conveyed.

Please see the attached screenshots. The status changes are senseless.

Please resolve my issue so that i can get the order delivered soon.

Initial expected delivery date was shown as 25th jan, so i booked the product. Otherwise i could have booked it from somewhere else. Flipkart is cheating its customers.

Thanks
Arjun

I have bought a product (Blaupunkt sound bar) from flipkart, and got delievered today evening (25-jan-2019) in my bangalore residence. Remote (Much needed) was missing along with aux cable. I have called to customer care (25-jan-2019, 10:42pm) and informed them, so they have told me that, they will refund with cost rs.440. And i insisted to check where to purchase the same, and i got response from them, that, i can purchase those accessories from flipkart itself. Hearing them, i have agreed for the refund, so that i can buy them separately. But, i dont find the remote anywhere for buying in flipkart site. Without which, the product is not useable. I have dialled again to flipkart customer care, and conveyed my concern that, i couldnt get the remote and requested for exchange/return. But they said, it cannot be done, as gift refund was already approved. I have agreed for the gift refund, based on my previous conversation with customer care person (Vandana), that, accessory can be purchased from flipkart website. Else, i would have requested for exchange/return itself. Kindly help me on this. You may reach to [protected] for any queries.

I have ordered an Item from Flipkart whose order id is OD[protected].
I got the damages and Missing part of Product. The product is delivered to me on 25 December but after multiple follow-ups Flipkart they just not ready to replace it or refund my money. Even they are not ready to pick it.

See the attached Immage How much time I have raise the request and they did not even care about it.

Hello
I am extermely sorry to inform you that i have requested to exchange the product uspolo tshirt you have granted it for replacement. The replace product is already delivered to me on 24th jan at 2:30 pm from ekart wish master but at the time of exchange i received only one product but given to him two uspolo tshirt. I was not present at the time of exchange on the behalf of me my elder brother had received the product and given to him both the tshirt. My concern is that the next replacement order is going to delivered on 27th jan but due earlier submission of the product (Tshirt) i have no item to exchange with wish master. I simply requested to you either inform wish master of ekart who will come to deliver / exchange the product only to deliver the product and no demand for exchange or please give my money back. I have tried lots of time to get confirmation from flipkart fro this issue but no surity given from it. Please resolve this issue as soon as ppssible

I purchased a lenovo ideapad 330 ryzen 5 cash on delivery for rs 28990/- in republic day sale. My order id is
OD[protected]. After 2 days seller cancelled my order and they are saying due to bulk of orders there was shortage of product.
Even the product was in stock at that time but at higher price i.e 33990/- even the seller was same i.e. RetailNet. The day they cancelled my order sale on every website ended.
I got no other option. Now I'm demanding same product at same price but they are not agreed with the same. Feeling cheated

Hi there
I am being harassed by online e-commerce website, Flipkart.
I signed up at Flipkart using email id: [protected]@gmail.com
and had purchased products like shoes, trimmer and other personal items for myself.
One day I encountered a problem that my every other is getting cancelled by the seller claiming that i am purchasing in bulk which was not the issue as qty was 1 and no other item related to each other.
Flipkart executive also noted this and said that my orders were not in case of bulk orders and asked me to log a complaint an reorder it.
I did the same but next day order got cancelled again and I received a message that due to surge in purchase we are cancelling your account instead of help. They meant that I can't even purchase products for myself.Do they believe we are beggers who can't afford products and one month had passed still now no resolution had been given.
They harrased me for nothing blocked my account. Seller cancels the order why my account is blocked when I seek for help.
I need properly solution for the same.
All the proofs are attached in term of screenshots

I had ordered a klaur melbourne black heels which due to some defect i returned on sunday 20th january.. immediately within 2 hrs i received a message saying refund unsuccessful. On calling flipkart customer service they have been giving me different time lines saying 24hrs 48 hrs but my problem has not been resolved till now and they are showing no interest in returning my money... 1st they asked me to wait for 2 hours.. then they said wait till 22nd jan 3.30 pm.. then they said wait till 23rd jan 3.30 pm.. and so on ... Even till today i have got nothing..
Order id: OD[protected]

Order ID: OD[protected].
I had placed order for a Lavie Hobo (black) bag worth Rs. 2373/- on 23.01.2019. On 25.01.2019, the item was cancelled without any intimation/ notification. When I called customer care, the representative told "the seller has cancelled the order as he has received bulk order. Please place order again".
What kind of irresponsible behaviour is that? How can Flipkart wash their hands off just like that?? Is it not Flipkart's responsibility to ensure delivery of the product. I had already few items in the cart and was about to place order by tomorrow but now I am going to boycott this cheap and fraudulent site forever.

I ordered Asus Zenfone max pro M2 from flipkart. My mobile was randomly switching off from day 1 i raised replacement request and they sent tecnitian at my home who chalked and told me IMEI number of my mobile is diffrent from one printed on my box and my invoice. So i will not get any warranty and mobile protection and closed my request. As 10 Days return window was still not completed i raised my request again saying reason IMEI mismatch. Customer care did multiple communication asked for screenshoot of mobile which i submitted verified IMEI online but did not gave replacement and closed my complaint.

When i called again they again took replacement complaint this time my mobile was dead as battry was faulty from day one and now it was not switching on. I was really frustrated with pathetic customer service specially from Gurpreet kaur from customer care who called me and i explain entire incident she was asking for screen shoot once again which i have already sent and i inform about my phone is not working now. She confirmed replacement on call and than mailed me replacement is rejected.

I called again to customer care they said request is rejected because mismatch in your comment that phone was dead on arrival while i have never said that and technician from flip-kart have reviewed my phone. This call was made of 25th january 2019 in afternoon flipkart may verify call recording and see how pathetic customer service is.

Even after multiple calls my complaint is still unresolved i wasted my 20 hours on dealing with customer care, my return request is rejecetd and placed 5 time and made 10+ calls and lost my 15000 for dead phone :(.

Soon i have to file FIR against this fraud if complaint not resolved .

MY ORDER NUMBER OD[protected]

My flipkart account has been deactivated by flipkart and now they are not activating it. I talked to them several times still no help.
They are giving me silly reason that your account is deactivated because of high returns. Only 2 or 3 items were defective for which i also shared the pics with them and now they are not helping. If this is not resolved then i will take legal action against flipkart.
Plz solve this prblm fastly

Email chandraveer. [protected]@gmail.com

Respected sir and mam,
I have ordered or 64 GB SD card from Flipkart online shopping site which cost me around 821 INR and but the product of the SanDisk SD card was totally fake and I was literally got shattered by saying that Flipkart has sold me a fake content or a fake SD card by only the sake of rupees 821 INR. I am really pissed off and I really don't know what should I do now right now because things which is happening something like happened to me is unappreciable and here mentioning one thing that being a Flipkart plus customer I have face this problem in this very first time and things even get worse when I used to call Flipkart customer sir care service they be like ok sir we will accept your product we will refund your money back, but actually there was an notification on my Flipkart literally app regarding. We can't refund or we can't accept the product delivered by us. I really don't know who's the defaulter right now is it the seller or is it the shopping sites which provide product from seller to customer like us and I really want to know that if the seller has done such kind of mistake or such kind of ###, then he or she must accept this kind of mistake and they should think about what they have done but NO response from Flipkart nothing from the seller site the seller is from haryana and the provided number of seller is out of service. I really don't know what should I do right now please HELP ME because this fraud and I really want things sorted.

With hope from yours
Saket Nath Mishra

Dear flipkart, it is bring to your notice that i purchased miledsmarttv4a80 vide od[protected]. This information reached to fraudesters. How it reached by means of you or seller. I received call and sms from mob. No.[protected] saying that i won mahindra car for purchase of ledtvfrom flipkart. Asking to pay rs.5100 and my account details.
Please take necessary action and reply please.
Rayudusrinivasarao, [protected], [protected].

I ordered a product from flipkart which was sold by retailnet a seller. The delivery date was for the next day but next day the order wasn't delivered. So i contacted customer support of flipkart and they told me it will be delivered the next buiness day and this went on for 6 days and then they finally cancelled stating could not be delivered due to unforeseen circumstances. Everyday the product wad available but the price had been increased and i would get the text of Out for Delivery at 5 in the evening with a fake number that you cannot call. Clearly retailnet with flipkart and ekart is checking on search patterns and scamming customers to buy at a higher price. This again happened when i ordered a different product from flipkart which was sold by the same retailnet. I ordered it in the republic day sale at 10999 same thing happened delivery date of next day but no delivery. They raised an escalation when i contacted multiple times and explained this is happening the second time but they assured me this time we will deliver the product. They made me wait for 6 days again till the sale was over with fake texts of out for delivery with fake numbers and then again cancelled and then they tell me sorry nothing can be done i even talked to one of their managers to whom when i wad explaining the got so tired of listening that he told u courier cancelled you place a new order and anything else i can help you with? Clearly he didn't want to help me cause it's their fraud. This retailnet seller clearly track customers search patterns and with the help of flipkart because the order is flipkart assured scam customers by cancelling the orders seeing high search trend and increasing the prices to induce their sale. My second order they increased the price from 10999 to 13999 very conveniently when the sale was over making me wait till that time. For the second order i even got a text of Out for delivery at 7:28 in the evening when flipkart or ekart their courier partner doesn't deliver post 7pm. I order hundreds of products from flipkart which are delivered by ekart but this issue is clearly with RetailNet. The courier partner never called me once for both the 2 orders and just put fake texts and cancelled working with Retailnet to scam and induce their sale at higher prices. You can see when they send you the text notification for Out for delivery with a number you cannot call.

I'll make a order on flipkart on 20th dec 2019..my nike shoes delivered on 25th december (order id is OD[protected] ..by quality issue I'll mark return of my order and courier boy picked it on 26th december 2018..they said i have recieved my money on 3rd january 2019..after that I'll call to flipkart customer executive they said wait till 7th january..but i have not recieved refund..after that I'll call many times and register my compliant many times..they said to wait till 22nd January..till time i have not recieved my money. Please solve it as soon as possible

I am getting emails regarding overdue payments from last 1 month. Though email id on the invoice belongs to me, mobile number is not mine and the invoice does not even have name on it. My email id is not even registered with Flipkart. Don't they verify the email id while signing up? The mails are coming from "[protected]@flipkart.com". This is very annoying.

It has been 7 days my package is at the mira road hub ([protected]@flipkart.com)
There is a simple issue which can be fixed in a minute and executives from flipkart are asking me 24/48 hours everyday.

Like a beggar I have been waiting outside the mira road hub the entire day yesterday.

And now they are just fooling around with me.
There is no person who is technically sound to understand.

Sir my order no is OD[protected]
I have order adidas solar boost black color shoes and its price is 7979 but i have recived another shoes inside of Box i have recived any other fake shoes and its color is black and inner side color of shoes is blue i have a picture of my product i have share a picture with you please help to resolve my concern please.