Flipkart Complaints & Reviews

Dear

Mr. Sachin bansal and mr. Binny bansal
Flipkart ceo

I am surprised that how flipkart got failed to serving customer. I order a electric kettle.2nd week of december. I got a delivery date, delivery boy called me and ask for come 5 km far from my delivery address. I denied and complain flipkart team if you placed my order for given address then you have to delivered my product on my door steps. After they given
Many more delivery date. It happened multiple time. I got many more apology calls from flipkart that time i was on foreign trip. I everytime recive call on international roaming, i also cancle my one train tickets for receiving my product.

I lose i aprox[protected] rupees (International) roming charge and ticket cancle) because of this product.
Past few days i am getting call everyday by flipkart they forcing me to cancel order from my side, but any condition i will not cancel my order. I complained but every time same response.in the end, i have concluded that they are just harassing me.
Now flipkart team telling we are not able to deliver your order?
Is if fair?
I know;though the amount is not big, but i would like to inculcate some ethics in them. So i clearly telling you, i losses aprox[protected] rupees what about my loss?
I need a solution for the above concern. I am awaiting your immediate response to proceed my concerns further to consumer court.
I will take this matter to the court and can make flipkart to do a better business and put customer first.

Thanks
Shiv prakash
[protected]

Flipkart is sharing the customer details such as name, email id, postal address, order details with price, etc to the third party resulting to fraud calls from unknown numbers advertising fake products related to winning lotteries and cars. I strictly condemn those actions of flipkart agencies for not maintaining customer confidential privacies. And hence i report and complaint against flipkart company for such misconduct behavior.

I have ordered a van's shoes on 22nd december. But since i was having problem with the shoes like size, authenticity and packaging so i applied for refund. But the courier company (Dotzot) keep on cancelling the refund by taking my name.in fact they were sending the "out for delivery" and "cancelling" reason both they r sending together and the most surprising thing is they r concealing by taking my name. Uptil now they have not consulted me and they r doing on their own. Now they have been doing this for the past 25 days i m really disappointed with flipkart because i called the customer executive more than 5 to 7 times and everytime they r just assuring me that they will resolve the matter but so far nothing happened. I m a regular customer of flipkart but this time i m very very disappointed with the service. I hope that u will look into the matter seriously because if i will not get the refund within a month then i will not be able to apply for refund itself. This way company is just doing their monopoly as a customer do i have any rights or not.

Hello team,
I have brought one ashu zenfone max pro 1 mobile phone order number od[protected]. After delivered his product last month when i open the packet inside one videocon company simple phone available instead of my favourite original product.

I really shocked because i have already pay 14999/- for same. But previously i such believed in flipkart money assurance so then after i just file return/replacement request using my mobile application for replacement or refund not issues.

After few, days ago without any confirmation flipkart team just sending me one mail regarding my complain we just confirmed by seller and delivery boy delivered right product.

Team, after that i have locked many of complain but every time no response.

Now i am just irritated and really very disappointed about your service or money assurance policy.

Team, i just ask simply one question?

Where is my mistake?
I am your customer and buy costly mobile phone from your site.

I had wasted my 14999/-.

Flipkart team kindly do something for me.

I am just put my hand front of you.

Please return my money.

Hope this time you do good for me and resolve my problem.

Your customer

Harish

[protected].

Hello. I couldn't login to Flipkart by mob and email as well. It ask me to try later. If I try to change password verified code is coming but not possible to change password. Not possible to work with account at all. Please check login name: [protected]@gmail.com More then two month problem is there. 9 Jan call to customer care. They was told that on or before 11 Jan it will be solved. But all in same condition and no calls from customer care.
Thank you.

We purchased samsung mobile vide invoicefabz9c[protected]. For rs. 8490/-on[protected] and received. But not provided with protection glass — korean and cover etc which are being provided in the sales centres normally at the same cost. Here for on line purchase customers are not being treated well with what they are eligible to get easily in the market... Which needs to be considered favourably.
For online sales nornally customers should be encouraged with more benefits and reduction of price. Hence requested to do the needful early please.

Good evening as i purchased onida washing machine order id od[protected] but it's not properly working. Some issues in that washing machine. As a seller and service team not rectify that issue. If not taking any action to my complaint i'll go to the consumer court and file the case to all are involved that purchase so quick response to me and shortout the issue immediately

I was buy some products from flipkart.. The did not deliver that till the promised date. And status showed delivered. I complaint many times to the company but they did not resolve my problem and now they charge interest. I am agree to pay due amount without interest but they are not... So please take actiom against them itz a fraudy app show delivered without thr delivery of product.

Sir,

It is very regret to inform that my order id: od[protected] for eureka forbes trendy dx wet & dry cleaner issue is not resolved till date as on 18/01/2019, your company is extends day by day. The following are the details i want to explain.

1) order id: od[protected] for eureka forbes trendy dx wet & dry cleaner was placed and approved on 04th january 2019.

2) the product was delivered on 10th january 2019 at around 6.00 pm in the evening. The package was opened on 11th january 2019 and found damaged piece in the package. Immediately i have given replacement request on 11/01/2019. I got information that the technical visit will be conducted from eureka forbes on 13th jan or 14th jan 2019. And then replacement will be made accordingly.

3) no one visited on 13th and 14th, then i followed intensely with your customer care for getting the technical visit completed, in-spite of intense follow-up no one visited for inspection and flip-kart extended the dead line date to 18th january 2019. And informed that in between technical visit will be conducted and replacement will be done accordingly.

4) till date no one has attended for inspection and today i got a status that technician has visited the site and replacement can’t be done. This is ridiculous.

5) i immediately contacted your customer care, they have again regenerated the return request and rescheduled the technician visit on 20th jan and extended the return date till 31st january 2019. This is also ridiculous.

6) till date neither flipkart nor eureka forbes has resolved the issue.

7) i am spearing my time for your follow-up and wasting my time for resolving this issue.

8) i am getting mental harassment due to this issue.

9) for your reference i have attached the photographs of the product.
10) the product is inspected by technician and reported for replacement. But flipkart is not able to replace the product since from last 20 days.

I regret that in-spite of such reputed companies; flipkart and eureka forbes are not able to resolve the issue.

I again request you to resolve the issue and replace the product..

Regards

Ravi s hiremath

[protected]

[protected]

This is for my order number: od[protected].

Flipkart delivered a damaged washing machine to us in the beginning of january 2019. They approved the return request but after 10 days they automatically cancelled from their side.

I have a damaged washing machine lying at home and they have taken my 18000 rupees.

We ask for return of product or refund.

Sir i have order vivo y83 pro on 4 january 2019 i cancel my order flipkart refund my 6250 wallet amount but my debit card amount 6549 not refund the promise date 14 january already over they says the seller refund your amount they provide arn no ppmp[protected] and bank transaction id pzt[protected]d8pne04
But my amount not refund
Pleased take a serious action against flipkart to fraudulent customer

Name sanjay kumar
Mob [protected]

Dear flipkart team,
There is some problem i loging probably who have register in your site earlier. I am unable to log in flipkart. Whenever i click on forgot password it is not working. Whenever i sign up with my mobile number it says account already exist. It is not allowing me to set new password. Nor allowing me to create a new id with this number. Kindly resolve. My mail id is [protected]@gmail.com.

I have ordered 2 mobile and now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account? Please take immediate and necessary action against them. How can they insult me as i am their customer since i am using internet shopping. If i want to do so, i can create multiple accounts, why i use same account and if they have any problem with order have product quantity of 2 or more than 2 then remove the option of quantity. How can you just predict and blocked my account. Also as flipkart has offer of coins i have collected 42 points and i need only 8 points to redeem my reward and they blocked my account this is not fair and not ethically
Please look into this matter and help me in regaining my account with points as soon as possible.
Thank you

I have ordered vivo v9 pro on 14th january 2019 under exchange of my old phone. On 16th jan the delivery boy come along with the phone and rejects to take my old phone because the colour was faded. He told that he want a new condition phone. Then i talk to customer care where they told me to send the snapshot of the phone with different angles. After the verification done by the technical team they approved that the old phone is correct for exchange. Today on 18th january again the courier boy come and rejects then he tell me to come to the office there also manager do not follow my mail which i got from flipkart. He told me that he has not got any mail from flipkart. They are just making us trouble and not solving the problem.

I ordered a watch on 9th jan. 2019 from flipkart. It was delivered on 13 jan 2019. When i opened the box it is found to be defective. And also on the box no working was written. My order id is od[protected].
I have tried two times to return or replacement for the watch. But i am getting the message that your request for return is rejected.
Please escalate that issue as soon as possible. Either give me my money back or replacement of watch.
Thankyou.

I ordered poco f1 phone via flipkart they delivered a defective phone with screen bleeding and battery charging issues. The technician came and took some screenshots from the phone and he went.. The next day i got rejection message. Am thinking why they sent foolish people for tech visit.. No screen related issues will appear in a screenshot. They might havent gone through any training i guess. My phone is unusable and its with me. I have registered a complaint and till now they havent done anything on this issue..
Phone delivered on 14th jan 2019
Contact - [protected]

I had ordered 3 products through flipkart, but the delivered packet is tempered and 2 items of my order were missing, after that a return request was created by me for my missing items in which i get refund only for 1 product.
I did not get refund for another item ; u. S polo assn self design mens grey track pants.
Company ask me to provide my personal details like my aadhar card for verification, i provide that but after that they did not recognize that, please refund my money.
Flipkart id ; [protected]@gmail.com
Contact no ; [protected]
Odder id ;od[protected]

I ordered samsung galaxy j4 plus (Order id - od[protected] for my uncle with the product exchange option as he wanted to upgrade to a latest model. His old smartphone i. E. Samsung galaxy j2 (2016) is in good condition, everything working fine. But when the delivery boy (Phone no-[protected]) came to deliver the new product at first he found no issues in my uncle's smartphone, then suddenly he says that you have to pay rs 1000/- more so that you can get the new phone. He tried to fool my uncle thinking that he may get convinced to what ever he (Delivey boy) says. The delivery boy was continuously demanding more money* (Rs 1000) for exchanging the product to which my uncle refused, then the delivery boy said that "ok, i"ll sell this to someone else" & then he went. So, i want flipkart to take some serious actions against such delivery boys who are ruining your company's prestige for few bucks and also spoiling the time of the serious customers.

I ve ordered FLIPCART'S MATTRESS on 26 th December and my order Id is OD[protected]
Now they ask me to cancel the order from my side ...
Why should I cancel after paying the whole amount?
But they are really doing well by informing that " sorry sir we regret regarding your concern and sure it ll be delivered by Tomm...

I recently ordered a product on flipkart order no. Od[protected]. It’s on hold due to no reasons. Flipkart told me to update my pan card and it was done within 24 hours of mail sent by them. First they sent me a mail that flipkart’s team will contact me on 18 th and solve my problem but today (18th) i received same mail saying that now their team will contact me on 22nd. I have also raised a complaint against it on national consumer helpline and complaint id is 1107414.