Flipkart Complaints & Reviews

Maine 25 dec 2018 ko ek bluetooth headset purchase kiya tha yahan par aane ke bad wo piece damage nikla main 26 dec 2018 ko reurn ke liye process main dal diya aur 26 dec 2018 se lekar abhi tak na to mere pass se head phone nahi leke gaya aur jab bhi customer care par bat karta hun hamesha 24 hrs to 48 hrs ke bich call ayegi magar abhi tk call nahi ayi har 3 se 4 din bad call karta huna tabhi 24 hrs to 48hrs ka wait karo

I have ordered kaspersky 1 year mobile security on 18th december 2018 by flipkart pay later. While ordering it was mentioned that the product activation code will be sent to my registered mail id within 24hours. Today is 11th january 2019 till now i have not received the activation code and flipkart was sending me mails daily regarding my payment dues (Which i had to pay before 10th december) from the 31st december to january 9th (Which i paid on 9th). I contacted flipkart customer service about this issue but no use. Even today when i checked my orders it's showing delivery will be made by 21st december 2018. Very disappointed with the service.

I had bougjt indulekha bringha hair oil.
It was mentioned as a new pack improved
Formula hair oil. It was delivered today. But unfortunately the seal was broken. Oil was spilling all over. The delivery was in short a disaster. I am deeply disappointed with the service and would like to get the product replaced. Or i would like to get a reimbursement.

Product description: royaloak urban engineered wood tv entertainment unit (Finish color - wengy)

Order id:my orders

Od[protected]

I need 100% refund. For the first time i have placed order in flipkart to buy something like this and had the bitter experience.
Even i am not able to get in touch with the relationship manager with contact number-[protected].

I made payment of Rs. 16000 for purchase of Nokia 6.1 plus using Flipkart application on 08.01.2019, still after two days there is no confirmation of my order. I am being harassed by Flipkart, when I talk with customer care they say our backend team will contact you and resolve your problem and backend team called once there was no voice from other side, they did not ring again. My money is blocked and i cannot buy a mobile from somewhere else as well.

My transaction details

Sms received after payment

Thank you for using your SBI Debit Card 459XX9943 for a purchase worth Rs16000.0 on POS FKPAYMENTS at FKPAYMENTS txn# PT[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

Details given in email

Transaction ID: TX[protected]

We tried to get in touch with you on 99xxxxxx15and 97xxxxxx75 to discuss the issue about your order ID OD[protected] but couldn't reach you.

Why can't they send me a simple email and resolve my problem.

I ordered an nikon en el 4a for that i got an nikon en el4 which is completely different. When i received an product at same time i sent return request they told it will be picked within 3 days and they never called to pickup the product and return was automatically cancelled again u gave the complaint same the result again i tried they said they escalate to technical team they will solve the problem within 9th january i also mentioned i will be available after 6 pm or else i asked for there time that i can be free they called at morning and they are saying that they tried and i didn't response was there mail sent by them. Same thing was happend when i called next time same procedure was applied from flipkart. Please take some action this is my second time experience. Worst service from flipkart

I have paid Rs1654/to you for purchasing one aristocrat bag through SBI internet banking on27/12/2018, payment towards your a/c is confirmed by bank.but you are not responded till date Hence you are requested to refund the amount to my a/c through sbi with out delay as I have already purchased the bag on cash on delivery Since you have not responded to my oder, I canot provide any oder no.to you

Order id: od[protected]
I ordered a mobile phone which was delivered on 31st dec and there were two issues with it.
1. It was dead on arrival
2. Sim tray was missing
Flipkart raised my replacement twice. First time they selected the reason "sim tray missing" and added "dead on arrival" in comments section. To which their delivery partners denied the replacement saying that they have only got the reason as sim tray missing but not dead on arrival.
Second time they selected the reason "dead on arrival" and added "sim tray missing" in comments section. A technician was assigned who visited to check if the phone is working and confirmed that the phone is dead on arrival. Then their delivery partners again denied the replacement saying that they have only got the reason as dead on arrival but not sim tray missing.

Each time they told me that it was due to wrong reason selected, and the right reason to be selected is "multiple reasons", when they don't even have that option in their dropdown. When they don't have that option how can they ask to select it. They don't update their delivery partners about the full information.
It's been 11 days since i am continuously on calls and explaining all this story again and again.
I just want the replacement, because the phone is dead on arrival and the sim tray is missing. I don't know which reason they want to select. I have told them these reasons again and again.

I am trying to make a purchase using flipcart pay later. I have used with Flipkart many times before regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen shot).
Please advise how to clear this, so that I can make payments as before.
I wish to make a purchase.

I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. till now i am geeting same error.Flipcart told me that it totally depends on seller.why seller discontinue my pay later payment option.flipcart have noj answer regarding this issue.they only told me that if your problem is not resolved then reply through email.our concern team will contact you.they don't give me the solutions.they only give excuses.after 10 days my issue is not resolved.again and again they only give this same answer.please help me to get out from this issue so that i am able to payment through pay later in fliocart.

Hi,
this is regarding the package i have recieved from flipkart.
i have ordered a trimmer and recieved on time . I have found there is a trimmer in the box is out of order even its data cable is also not worked. It was completly useless for me. Right away i have contacted flipkart and the delivery boy multiple times for replacement but no one head up for that.its became a headache for me. Now as i am recieving calls from flipkart on daily basis saying i have not payed for it but i have already explained to them everything a long back. I have been promised from flipkart as well to got it to replaced soon. I am not understanding why should i pay for the package whiich is not even delivered to me as i have ordered a working brand new trimmer which was never delivered at all. and what about the promises which have been made by flipkart customer care executives to me that they will get it replaced but unfortunately that never happened. I beleive no company making false promises.

I am a regular customer of flipkart and for this one incident i have lost my faith in this company.

This mail is to intimate you guys finally that stop[ coating me again and again which i have never recieved from your company.

PFA the attached mails i have marked to your company to repalce my package.

I am not liable for the charges you are coating on me hence kindly wave off that.

regards,
MOHD IRSHAN.

Flipkart people send me mails.If I do not pay it, then they will take legal action.how can possible my I'd is blocked.Once opened, but at that time, due to some trouble.sorry for that I believe my fault.but now im ready to pay there will be no problem.please help me as soon as possible...My name is Dhiraj das, email- [protected]@gmail.com, my age is 17

Actually i ordered a book of ssc junior engineer civil engineering in your website on 9th january 2019my order was successfully placed as i got the message. Next morning i got a call from ur company and one men was talking and he told me that there was a lucky draw for that book which i ordered and i won that lucky draw and he told me that i have the option to choose either 12lakh cash or one expensive car then i chose 12lakh then he asked me to msg my name my bank details ifsc code etc to that number. I know this is fraud so i didnt replied back. Iam giving that number from which that call came-[protected] and when i searched the location it came from bihar. I am really feeling unsafe because my personal details can be seen by anybody and how can these fraudsters use your company to do such crimes. I want you to take serious action on this guy. And how does he know that i ordered that book. This is truly unbelievable. I loved to use your website but after this incident iam little afraid. Waiting for ur reply

I have paid rs1999 for purchase of daffle bag on-04.01.19 vide igafcowwq1
Via sbi net banking. But neither my order has been confirmed nor i have received any message or email in this regard. It is understood that my order has not been placed properly. I have sent several emails to every stage for solution but my efforts are in vain
You are requested kindly to refund the amount paid by me at the earliest, failing which a case will be filed in consumer court as it is purely a harassment of genuine cutomer.

Flipkart doing fraud - sent me wrong item & blocked my account

Kindly consider this as very serious issue. I have been contacting flipkart, since 23rd nov 2018. No response from flipkart till now!!!

Contact # [protected]

Order# od[protected]Replacement product)

Amount = 2269

Invoice number # faaaab[protected]

Delivery tracking # fmpp[protected]

Product - san disk ultra 128 gb microsdxc class 10 1mb/s memory card (Replacement).

Product delivered on 23rd nov 2018.

I received the replacement product on 23rd nov 2018. But, i had ordered for "memory card". The product i received was "pendrive".

Once i called flipkart and raised a complaint, flipkart rejected my complained and blocked my account. Flipkart sends me email that i had high number of returns. But i had infact returned only 3 products.

I see that am not able to login to my account anymore. I tried contacting customer care and spoke to supervisors several times regarding this issue, who gave me fake timelines to resolve issue but all was in vain. Noone contacted back or mailed back to me, instead kept sending automated emails with same content which said that i am not able to login again to flipkart account anymore.

Flipkart has blocked my account without giving any prior information or warning. According to the flipkart policy i can return the product within 30 days if i am not satisfied by the quality of product.
Even if there was any issue with my account rather than closing my return request they could have closed the orders from my account.

Kindly raise a return request for the same and arrange pickup for the same.

Thanks

Flipkart delivered me a damaged fan so i requested for return (Multiple times) but they didn't take the return in return period, now their customer service is telling me that return period is over and they can't help me out. Similar things happened with flipkart in the past but i didn't compliant (My mistake, i should have done this earlier)... Plz help me out.
Contact: [protected]@gmail.com

Hard disk is not working and not solved the problem and flipkart account is block
Return policy is product has damage defective replacement and refund
But not any action
I am a big time to wait but not solved the problem
And 4 ro 5 time my return request is cancelled
Hard disk is not workong for perfectly
What i do
Flipkart is show my proof i will send all proof
Aadhaar card address
Byt not solved the problem
Plz help me

Sir i purchase redmi note 6 pro amounting 13, 999/- on[protected] order id:OD[protected] and delivered on[protected] when i open the outer box redmi inner box already open and it contains some other mobile i.e: wammy titan 3 and i immediately complaint in flipkart customer care regarding this and also share the necessary picks in chat they will get me time frame of 3 days for resolution and i will get in touch 2-3 times per day by the end of[protected] they want some more time for inspecting this issue for another 2 days and on[protected] they want another 1 for inspecting the issue on[protected] i will also share my problem to flipkart facebook page they requesting for picks of that and share the same as per his request on[protected] talking to customer care they told me u will share picks on 7jan18 but i already share on delivery date on chatting
on 8jan18 evening they suddenly takes a judgement in favour of seller as per his policy without getting me intimation & or reason for getting this decesion
but i will again call in customer service then they told we are again do a return/replacement request with seller today
sir if seller previously refuse the replacement/refund then why should he again do that once time frame of 12 jan18 elapsed then flipkart time frame of return policy gone then they will not help.

kindly sir i want refund because i am really frustated and if this will again happen definately no one help me

Have accumulated minimum amount of rs 2500 in my flipkart affiliate account.in my payment report i see payment has been done but i have not received any gift voucher so far. Moreover it's shown that payment was done on 28th novemberer 2018. So please check wuth with issue and revert back

Email id :- amit. Gupta. [protected]@gmail.com (Flipkart affiliate email id)

Hi,

Flipkart recently disabled my account, but after repeated emails, haven't provided any information on books that i have already ordered.

They told me that may be i am reselling the books. But all the books are in my personal library. I can post images of my library here and i will certainly produce them in consumer court during hearing of this case.

Can they keep this money? Its a clear fraud. I have already started an initial complaint on consumer court but posting here as well so other stay away from the fraud flipkart.

I ordered a coach tote bag from flipkart on 28th dec'18 and received the product on 30th dec'18. When i received the product the product did not bear any price tag on it. I raised a request for the pick up of the product, but the wish master denied pick up. After the above incidence i tried contacting the flipkart customer care and was advised to cancel the return request and raise a fresh request on its place (Deselecting the option mentioning price tag available with the product). After trying again and again the wish master denied the pick up of the product.
I am trying to contact flipkart since then and have not been able to get a solution. Moreover the wish master urges repeatedly for an email from the flipkart back end support team, which off course i am unable to arrange for.
Please look into the matter and arrange a pick up for the product.

Mobile-[protected]
Name - shabbir
Product - coach tote brown bag.