Flipkart Complaints & Reviews

I had ordered a loptop from flipkart on 31 december 2019 amounting 72, 533 inr and paid for it through by debit card. The order had to be delivered by 3rd feb 2019
Everything seemed to be fine. But suddenly on the evening of 1st feb 2019 i got a message that my order has been cancelled by seller and my amount will be refunded by 4th feb 2019.
I had to buy a loptop in an emergency situation. I had placed my order on flipkart after checking the estimated delivery date which said would be within 3rd feb. I felt like i have been desserts in the middle without any prior intimation.
I feel this action by flipkart is highly inappropriate considering their market standard.
Now i can't reorder or buy from anywhere else untill the complete refunded back into my account.
I am being denied what i was assured.
I feel this kind of attitude toward a customer is highly questionable and i feel i am at loss.

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Memory card return receivables not avalable. my contact no. [protected]
jyotsna Nandu Khobragade on Feb 1, 2019
Samsung Evo 32 Gb memory card मी १५ जानेवारी 2019 घेतला परंतु मेमोरी कार्ड मध्ये 2014 पासून चा data आहे व नंतर ती चालू होत नाही आहे स्टोरेज होत नाही. व तसेच flipcart कंपनी ने मला कोणताही काल केला नाही व memory card return घेण्यासाठी 20 jan. 2019 sunday la kela hota परंतु mseb office sunday la closed asate wa tumhi lok sunday la call karata wa kahi sangat pan nahi ki 72 hour call kela pahije strictly sangate mi maze memory card retun gheun ja nahi tar 460/- send mazya a/c. la senda kara nahi mi tumhchi consumer court la zanar.tyla mi sangitale ki tumhi munday la ya .pan aale nahi please request aspect kara.ok mi two time call kela but not satisfied .ok

My account registered no. [protected]
And i added 11970 using gift card but they blocked my account because i placed mobile orders for my relatives nd friends... The mail stated that you are placing orders for reselling hence you will not be able to access your account.. And my money was there which flipkart is not giving and not giving proper resolution for the same.

I have ordered a tv from flipkart. I scheduled a delivery today in 6 to 9 slot as i have newly relocated to pune and my office is 20 km from my residence. I got a call from your courier boy at 1 pm to take the delivery or ask someone to take delivery. He was not ready to come at after 8 pm and he asked me to get this delivered on my holiday.

When i called customer service 3 times but didn't get the any solution. Then i wrote on social media and then i got a call that my product wil be delivered that daft after 8 pm.

At 5:30 on the same day, i got message o[censored]ndeliverable.

A customer has to follow courier boy scheduled. A customer is on the mercy of courier boy and such a pathetic customer service.

When i called the customer service, i was told that delivery can be done only between 9 to 7, then why i was given option to go for preferred time 6 to 9. Why website is in correct. Also, customer service gave me options to take leave to collect the product. I wrote multiple times to social media but they only wrote the scripted empathy words.

Today i have requested a third person to collect my courier to whom i barely know.

Now i will be in same vicious circle for installation as i would not be available before 8 pm.

Now my only concern is that, if they don't have delivery option of 6 to 9 they why they are giving options to opt for preferred time. You can check facebook page of flipkart, how may times u have written and what response i got.

I am highly disappointed.

Need immediate help so that no other customers will go though such kind of pain because of pathetic customer service and social media

I got call from fake Flipkart call center they were calling from Jharkhand
they said your name has been selected for lucky contest and you won 7 lakh Rs worth car and 3 lakh cash so want to avail this winning amount you have to pay
2100 Rs then i said ok i will pay then he sent me his bank account number

Account holder name- Ramsvarup
Account Number- [protected]
ifsc code-SBIN0011506

I knew it was fake call but i wanted to have complete bank information from them so i can share in complaint box

I have ordered earphones of marley which has to be delivered on thursday 31st jan 2019. But i haven't got my order and haven't got any update about that.. Even worse is your customer support has unable to provide accurate information for me. I have to go back to my hometown tomorrow but the order is not received yet... Ordering on flipkart cost me a day and a train reserved ticket.. Bizzare from you guys... From now onwards i suggest each of my friend not to order on flipkart... The worst ever...

I purchased a watch and returned due to not working immediately returned the product but no money received around rs. 400/-. It was showing message that money already returned after 12days but no money deposited till date in my account. Please initiate action against flipkart. This type of negligence on the part of flipkart is very serious and any purchase from flipkart will put the customer into trouble. Please deposit the money immediately
Mobno[protected]

I have ordered 1 air fryer to gift it to my grind on his wedding. The cost of air fryer is Rs. 4834 on 8jan2019. I gifted the product to my friend on his wedding. My friend went to his honeymoon after his wedding and came back on 28 jan 2019 and opened the product. He found a cheap quality Roti maker instead of air fryer in the box. I called up customer care so they said return or refund policy of your product is over and now we are sorry. And they are not at all ready to consider the request.

I got a defective piece from flip kart
Guys don't buy this product from flip kart.
Od. Id:od[protected]
You will definitely cheated by em up..
Asked flip kart for replace the replace they says me that there return period is over so visit service center
I went to center and told me its a defective product they cannot do anything without paid service. Its costly around 11000 (Phone cost is 9999/-.) and there is no warranty for the same due to its defective one.
I have word with my advocate and told me that flip kart knows that the court procedure so long so by the meanwhile we will left the suits. For your acknowledge kindly not that its a cheating, defective product distributing company (I am doubting that they deliver me a refurbished product. Don't trust them up. I have contacted customer care so they are saying that its your problem that you are not informed us before the return period is over.
What ever it is, i am going to suit a file against them.. Nobody else need not cheat by them.

Respected sir, madam,

Just now i recieved a product of which i mentioned in subject. The qualit oif the product is not good and not satisfactory. I will try return it, but there is no return option. Kindly have look on this and return it as soon.

Details :
Od[protected]

Dear sir,
I have ordered happy walls large pvc wall stickers. I received it today (31.1.19) but it is totally different from what i ordered.
It's totally different from the picture shown at your site and what i received.
I hereby attached both the sticker i have received and the product i ordered.
Kindly take necessary action on this.
Kindly send the product what i ordered for.

Flipkart order id - od[protected]
Ordered mi led tv 4xpro worth rs39999 along with extended warranty of 2 years worth rs2597 on 26th jan 2019.
And got it delivered by 28th jan 2019.
Then requested for a return within 1 day of delivery (29th jan 2019). Product was not even removed from the box.
Flipkart implicitly returned the extended warranty, but didn't accepted the return of tv (As rejected by seller with a genuine reason as per their policy).

Now as i am having the tv only without the extended warranty, i have asked flipkart provide the warranty back again, and i will again pay the amount of rs2597.

But flipkart rejected to provide me the warranty again, stating that this service of extended warranty cannot be bought separately from flipkart.
They are asking me to talk to a third party service provider 'jeeves' to buy the warranty separately.
Jeeves have the same extended warranty service available at a higher price of rs3070/-.

Now i have been complaining to flipkart that due to their internal operational problems (Which is returning the extended warranty without accepting return of the tv), i have to pay additional amount of rs 473/[protected].
I have done multiple escalations (4 times) of the concern with flipkart's customer support, and they have said they won't be entertaining my concern any more, and won't be supporting any further.

I have wasted around 2 hours of my important time in speaking with flipkart's team to get more & more furious.
My problem is not rs473/- that i have to pay extra, but rather the mental pressure & harassment that i have to face because of an operational glitch at flipkart's end.

This is to inform you that the ordered product has not reached in my hand. I had 3 delivery of goods which i ordered through flip cart the same was delivered to my office. Unfortunately now your boy informed me that he won't deliver the goods to my office. I will be thankful to you if you could inform me the reason why he is hesitant for the delivery. Awaiting two more delivery of orders by feb 2 nd if this is the case please cancell that orders also.

Navaneeth krishnan. [protected]

Dear sir
Flipkart blocked my account without any reason and proof. I continuously mailing flipkart from last six day but they are not replying to my emails nor call center replying regarding this issue they told me to reply on email only. My rs 2511 in my flipkart account also blocked. They steal my money.
My contact number is [protected].
My email is sania. K. [protected]@gmail.com
Please help regai this issue.

Regards

Order id : od[protected]. I have received a different bag which i was supposed to get american tourister bag. I filed for return request and on 29/01/19 my account is blocked my flipkart and the return is cancelled. No response to twitter messages, cs can't help me saying we cannot do anything. I want my hard earned money back for the wrong product what u guys sent me, dont be with a filthy behaviour by blocking the account and cheating your customer. I want you to refund my hard earned money back with compensation for the mental agony caused. Further i am ready to file civil litigation case against flipkart for cheating under section ipc 406, 420 and cyber crime from my lawyer. So before going to that extent, kindly refund my money at the earliest and dont make yourself trouble. You cannot cheat your customer by sending someother brand and claiming it to be american tourister. I trusted from the photo which your seller uploaded who was new to flipkart. Kindly refund my money and take back your product which you sent me wrongly. #flipkartscam #flipkartfraud

The claim is genuine. So refund my money. First it was under resolution and all of a sudden it was cancelled and account blocked.

The whole world sees this post and i hope i get some support from other people like me who is facing this kinda situation from worst ecommerce flipkart

Hi, I have ordered a boat earphone, order id is OD[protected].
Delivery date was 30 January but due to delay in delivery I didn't get my earphone.
I would like to suggest that flipcart need improvement in delivery, this causes unfaith among customer.
I would like to get my earphone on 31 January.
Thanks.

Dear team
I purchase lg v30 black with exchange offer and i have i phone seven plus flipkart given offer 13000/-
At the time of delivery courier person check my mobile without any readon his pressing my mobile two much hardly after then his given negetive feedback against of my mobile then my mobile coming gap back cover and screen so two much back experience flipkart service bole to ek dum ganda dhokebaaz hain sab flipkart dont purchase any product from flipkart.

I have purchased thomson tv through flipkart on 14 oct 18. Now tv is neither showing display nor sound. Blue light is blinking. Product is under warranty. Needs immediate solution.
Thomson b9 pro 102 cm full hd led smart tv.
Imei no.: th40m99s[protected]
Order id: od[protected]
Order date: 10.10.2018

Regards
Vasim shaikh
203, atlas d, lodha paradise, majiwada, thane west
[protected]
[protected]@gmail.com
Vasim. [protected]@gmail.com

Dear sir/Madam

We have ordered a HCl desktop Rs 24838.00 in flipkart on 19.10.18 under SBI SB Account EMI scheme.But the same also cancelled on same day and EMI account has been created vide account no:[protected] in Kuppam branch. Flipkart above said amount also refunded on 31.10.18 (as per our statement) re-found ID :[protected] . We approached by the bank on 20.10.18 they are stated that, above amount not credited in loan account. Again we approached flipkart they are given amount transferred reference No: IN[protected] . After that SBI Customer care they are stated helpless. Now I don't know what I can do and I don't know way recovery above amount. Hence, I request you to good solve kindly recovery the amount and screen shot copy are attached this latter
Thank you sir

Yours faithfully

G.MUNIRATHNAM
PH NO [protected]