Flipkart Complaints & Reviews

Dear sir,
Congratulations!! You are 1st winner of flipkart online shopping. You have two
Options
1st is tata safari
2nd is payment of rs-12, 80, 000/-
The charge of registration
Service is rs-8, 500
Contact no. [protected] flipkart.
Customer care no=[protected]

I got this msg and also got call from above number. I know very well that this is a fake msg. But my question is how did he get details of my purchase item & purchase date. Flipkart... U must do some needful to stop or aware about these frauds.

Many orders are cancelled by your courier officer this pin code 627114 (Area)

I have ordered many items same pin code.
Many orders are cancelled by your courier officer. Only few products arriving same pin code.
I have ordered from other sites too and they have delivered the items to my place. I request flipkart also to kindly consider this. Kindly do the needful.

As per message recieved delivery rescheduled: sorry, the delivery of nasaka xtra sure 20 l gravity based water purifier from your order od[protected] has been rescheduled due to an unforeseen issue faced by the courier service provider. You can now expect delivery by 01 december 2018. For your patience, rs.100/- will be added to the gift card section of your flipkart account within 24 hours. You can track your shipment here: http://fkrt.it/flmZQLuuuN regards, flipkart but still not added to my account. Attaching screensort also.

I order on 26th dec. Exp. Delivery on 29th dec. Not available on 29th, i inform customer care to deliver it on 30th dec. It has to be gifted to my sister. But continously i recd msg that your order out for delivery. But till now i not recd. I contacted the no which mention in msg, he told he resigned his job. I dont know what is happen. Bad experience.

I have a flipkart account with which i shopped recently. I got an sms saying :

Dear customer. You are winner of flipkart online company. You win 1st prize tata safari and amount rate is rs-12, 80000. Registration service charge 6, 600 on[protected] deposit. Contact no:-[protected] for more details helpline no:-[protected]

I want to know whether it is a fraud or real.

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: anilkumar bolli
Phone: [protected]
Email: bollianilkumar. [protected]@gmail.com

Dear customer
Dont buy products from flipkart at the time of festive offer or in any type of sale.
They make fools to customers
I ordered phone in exchange offer and the ekart delivery boy are so rude they not even examine the phone just in one shot he denied that phone will not go in exchange, if you want the phone you pay extra money or cancel the order. This incident not only happens one or twice, its cancel my order 3 times in december sale.
They are making fools to customer

I've ordered 2 items 1.Sandisk penddrive 2. Skybag on offer flat 500 on each via paying through debit card. Then the order is placed and got notification that product is shipped. But after few hours automatically the products got cancelled and I got message "refund has been initiated". If Flipkart can't provide the promised offers why showing on the app and website.
And after that when contacted the customer service they are doing nothing and saying only "we're sorry" and asked me to reorder the same but with a higher price. Also I've asked to transfer to higher authorities but they put me on hold and didn't transfer and I had to cut down the call.

Sir,
My mobile number is [protected]
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
The main problem is that i want to pay my payment . How can possible? Pls tell me and resolve my problem as soon as possible.

I order 3 products from flipkart
In delivery packet, i get only one product.
But i paid for 3 products
After complain for refund for missing products
Flipkart did not refund my amount and block my account.
And give reason that in my previous buying history return number is high but returns are under flipkart 30 day return policy and for quality issue.
Please refund my product amount.
Flipkart id; [protected]
Email id; nambardar. [protected]@gmail.com
Refund amount 1954 rupees
Please refund my amount

During sale i had order branded blackberry blue jeans. The same identical product i received by the name of some local brand. I raised the issue to flipkart and return what they said was that it was sent to you by mistake. Then second guy said the stock was finish that is why we have sent this. The third time i called they said only what we can do is we will take back the parcel and refund the money! The seller has smartly tricked with me! I request you to take this up ahead and some strict action should be taken against them.

Dear Sir,
I shalini Kamtamkar having SBI saving account No [protected] request you to please not to deliver AT FLIPKPOS[protected] ART INTERNET PRIC TXN#[protected] martial booked on 31/12/18.

As above tansection was not made by me, on telephone some other person collected my card details and booked the same. I am going to lodge complaint regarding the fraud.
hence request you to please stopped the delevery and arrange to refund the amount at earliest
shalini kamtamkar
Mb no [protected]
Aurangabaad (MS)

As i ordered four items under order no od[protected], out of ordered two huppeme pen stands qty-2 (Blacl color, seller-indiabazar365) i had only received one qty insted of ordered 2 qty and its shown delivered on my aap. Please look in to the matter and confirm the same of the short supply of ordered matereal. Hence an advance payment of inr 6237.00 was done already while the ordered time.
My e mai is [protected]@gmail.com

[protected]@gmail.com
[protected]
I am refund my bedshit in replacment time my order id _od[protected]
Regarding for this i complaint in cansumer care my consumer care complian number is 1081956
Fro this please help sir mera product pick up nahi huaa or replacement policies khatam ho gaya or ecom express ke traf se bola ja raha tha ki 1, 2, 3, 4 days ke aaj pick up ho ga
But abhi tk nhi huwa pick up

Refer my order no : od[protected].
The mobile phone should be equipped with turbopower pack.
This is as per the specifications mentioned in various advertisements.
Also this is shown in the video of the product ordering page of flipkart.
However we have not received the turbopower pack along with device.

You are requested to deliver the same asap.
Please revert immediately.

Respected Sir,

I Imran Ali, I want to say that i purchased my
Motorola One Power (Black, 64 GB) mobile from your site by 24/12/2018. From starting i am facing battery related issues and other software related issues also. I filed complain against it and requested for replacement but from your side response was not satisfactory. All the time you sent technician expect replacing it and i faced same problem. Now I want to refund my money against it otherwise I will go to fill this complain in Consumer forum. This is my last and final mail to you after this I will take legal action against you.
Thank You and hope you will resolve it ASAP.

Hello Sir,

I purchased a mobile (Panasonic Eluga X1 Pro (Dark Grey, 128 GB) (6 GB RAM)) and mobile cover from Flipkart. The mobile cover was perfect as it was showing in website catalog. But I received a wrong, damaged item under the box. Here is the order details-
Order Id: OD[protected]
Order Date:[protected], 01:01 PM

Invoice No: FABKWB[protected]
Invoice Date:[protected], 01:06 PM

It is a prepaid order and payment has been done by my credit card. I sent Flipkart Resolution Center everything with photograph proof and even explained them all. I attached same photo here.

Incident Story Brief-
I placed order on 15th December, 2018. Delivery date was 22nd December, 2018, but it was delivered on 20th December, 2018. Every time when I purchase phone from Flipkart I always do checking in front of wishmaster (delivery boy) and they are doing also. But this time when my mother received the item in front of my house gate wishmaster simply deny to open the mobile package. Still my mother asked him to wait and she open the seal packet of flipkart. After just cutting the seal wishmaster asked her to place return on Flipkart, he will not take the Product and he ran away from the place, my mother was shouting to stop him. But he did not stop his cycle. Courier company was - Delhivery and phone number of the wishmaster is - +91-[protected].
From that day I'm suffering to get my original product. On the same day (before delivery status update) I place return with from Order page with proper reason and description. After 1 day seller simply reject my request and at the same time he/she placed a new return. The replacement date was 24th December, 2018 and that time courier service was eKart. The wishmaster deny to replace the product as replacement as he shown me the pickup item image is not similar that I have. Pickup item image was similar to the product that I ordered. At the same day I called Flipkart support team to do something and they cancelled my replacement to place a new return. Next day on 25th December, 2018 they created an Incident, ID is- IN[protected]. I mentioned their everything that I received -
i. Old/Dusty Flipkart Package
ii. Wrong Packing style
iii. Nokia Phone box with gum
iv. Micromax damaged and broken mobile.
v. Samsung Welcome Paper.
vi. Nokia User Guide
vii. Damaged Wired Head Phone
viii. Samsung Charger
ix. Local branded USB cable
x. Seller Invoice with Seller Stamp and IMEI Number
xi. No Warranty Card
etc.
I also sent them all images as proof.

After 1 day Flipkart Resolution center called me and confirm the details that I submitted (images and issues) and they placed return from their own that to be accepted by Seller and they said me that they will call me again on 28th December for final resolution resolve. Now after the call no one called me till now. Whenever I'm calling them and they are taking 1 day, 2 days extra time. Yesterday was 3rd last deadline to resolve the issue. But no one called me. Thy are saying that they called me but they could not reach to me. But people was calling me in the same number and phone phone network was very good. They have my alternative number also but they did not call me and they did not resolve the issue.

Please do something sir. I want my ordered item. I really need a phone. You can check my previous orders on Flipkart, every time I place order with payment and yes I got good original products (Phone, Powerbanks etc.). If they can't provide me product they please ask Flipkart to refund my money to my same credit card because bank gonna send me bill in few days and I did not receive my product. I have to earn money, please try to understand and process accordingly.

Please try to resolve the issue as soon as possible. I already suffered a lot. If you need anything more from me, I will be happy to provide the same from my end.

Regards,
Sourav Pyne
Mobile - [protected]/[protected]/[protected]

I have one year damage protection plan with flipkart partner jeeves. As per that plan 80% of phone value is covered for damage.
I sent my phone to jeeves (Flipkart partners) for screen change and speaker change in november but they didn't resolve the issue and sent my phone without any change. They charged me rs 4.5k for lcd change which i know didn't happen.

On 17th dec'18 jeeves arranged for the pick-up after 2-3 weeks of bickering with them. Now they are saying that they need to change lcd and back cover for my issue. Also the amount covered under the plan has exceeded and i need to pay 900 odd rupees to them.

Why should i pay the fee and i need the answer regarding change of lcd twice for same issue. This is a pretty good way of getting extra money from customers.
I have called jeeeves customer support five times in past one week but every time they tell me to wait to get the answer from their back-end team.

I have raised the request with flipkart too. Jeeves is flipkart partner for warranty plans and both of them have done nothing for 2 months.

My details are:
Jeeves previous claim id: ad[protected]
Jeeves new claim id: ad[protected]
Jeeves plan id :jppoffk219003
Flipkart incident: in[protected]Please open the incident again)

Order # od[protected]
Order # od[protected]
Order # od[protected]

3 items = 3 order numbers

Flipkart has blocked my account without giving any prior information or warning. And because of which i m not able to create a refund request for my last 3 products costing rs. 4900. The reason behind blocking my account was 7 number of return request generated from my side. The reason i generated those return request was, that i wasn't satisfied by the quality of product or rather i should say all of them were duplicate/counterfeit products.

And according to the flipkart policy i can return the product within 30 days if i am not satisfied by the quality of product.
Even if there was any issue with my account rather than closing my return request they could have closed the orders from my account. My complaint number is in[protected]

I see that am not able to login to my account anymore. I tried contacting customer care and spoke to supervisors several times regarding this issue, who gave me fake timelines to resolve issue but all was in vain. Noone contacted back or mailed back to me, instead kept sending automated emails with same content which said that i am not able to login again to flipkart account anymore.

Yes, i accept that i returned certain items back to flipkart. But it was due to size and quality issues. The ray bansunglass i received was a counterfeit rayban, confirmed by the rayban store in my town. The lee cooper shoe was returned because i did not like the color as it did not match website photo color. The van huesen shorts were returned because of size issues.

The items returned was due to genuine reasons. It's first time i am shopping online and i was not aware that i shouldn't be returning any item if there is size or quality issue.

Order #[[#]]# od[protected]

Product - van heusen solid men's black track pants. Product delivered on 24th
Dec 2018, 12.30 pm and account blocked exactly one hour later at 1.30 pm, 24th dec 2018. I had ordered for "black track pants". The product i received was "black track shorts". The color and brand is the same. But received shorts instead of pants. I had called customer care immediately after receiving this product and filed a complaint regarding the same. I also send photo of product to flipkart via email.

Same day received 2 numbers gerber knife. It's a different color and duplicate gerber that i received. Both items i am not able to return as flipkart blocked my account.

I was given no warning or intimation before my account was blocked. They blocked my account, as soon as i collected my items and not before that, as i had logged in to my account without any issues the same morning. These people very intelligently tricked me by closing my account immediately after the items were delivered and have taken away my 4900rs.

Hope that i will get some kind of resolution for this matter.

Thanks

Dear sir,
This is to inform you that i have received a fake call from a mobile number. He was having full record of my order details and was claiming to be a flipkart representative and was offering me a lucky draw gift of tata safari.
I am worried that the online shopping we are doing with flipkart is not safe.
We, the customers are not safe whlie doing online shopping with the flipkart.
This is really insane and a matter of pity for all the customers of flipkart.
I would demand a serious action against this fake call.
This is really a dark spot on the reputation of the company.

Regards,
Mahesh