Flipkart Complaints & Reviews

I received product without invoice, also i didn't get invoice over email and not even attached to order details at flipkart. Now product company wants invoice to register product for warranty. So i need urgent invoice copy to send them.
My order id is od[protected]
If no invoice then i need to return that product as i don't want product without a warranty.

I ordered a phone but that is not delivered to me, your seller cancel my order without asking to me they did not call and not given any notification. I am very unhappy with you, so many orders has been already delivered to my given address how they can cancel my order. If they have any issue they can call and ask to me but they can not directly cancel my order. I want my order at the same price and my address is absolutely correct so they can not give any excuses. I hope you will understand my fillings and you will take against your logistics.
My number is [protected]
Order number - od[protected]

Order no od[protected] was placed on 27/12/2018 and as per you people it was to be delivered by 31/12/18.
29/12/18 it was showing that the product has reached the nearest hub mohali. From 29th everyday it was showing that order is out for delivery but during evening your message changes to "pin address mismatch". I have called you people everyday since 29th and asked if there is any issue related to delivery address i can guide you to reach me or even i was ready to come to your location to pick up the delivery, but your customer support asked me to wait till 31st and was sure that product will be delivered by that date.
On 1st of jan you people messaged me that issue will be solved by 5th jan and product will be delivered to me by that date.
Now on 2nd jan you have messaged me that order cancelled and refund initiated, i have called your customer care but stupid people seems to be too helpless not ready to register complaint neither know what has happened, i felt like i am talking to some robot while discussing issue with them who just no 2 words "sorry sir" and "you are valuable customer" rest why they are there to attend the call they themselves don't know.
I am writing this mail to escalate the issue and tell that i am not ready to accept the refund, you have already wasted 10 days of mine and have even blocked rs 8, 000 of mine for almost 10 days till refund happens. I don't need refund i need a product for which i have paid you on 27/12/18. Fooling people like this and blocking there money, not even bothering to call or intimate from your end if any such thing happens is unethical (If any ethics is there in your company),
Kindly deliver it as soon as possible. And if possible mail me or call me.

Regards
Sahil dutta
[protected]

Hey, I ordered a product from Flipkart and right on the day of the delivery, they send me a message stating that my delivery will be delayed by 3 days due to some misroute the package has taken.I called the executive and they said that I will get the package in the mean time. What does that even mean? This is totally unacceptable from Flipkart as this was really important that I got the package on the delivery date without any delays.

Hello,
I have receive the order[nokia 6.1plus] package on 30/nov./2018,
But unfortunate i don't found mobile phone inside the package
I informed to flipkart customer support, than i was asked to wait 48hours. But no any update has received, i try to contact again, they has given a new time.
According to the flipkart supported team, i have shared all detail via email,
But after one month flipkart has blocked my account because flipkart system has detected unusually high number of returns.
After that i try to contact again in many attempts, but no any one response my issue
However its my first order of this account, flipkart fraud with me
Please help me, and recover my loss.

I buy a mobile at price rs18990 by bajaj emi card which emi is rs3165 per month but flipkart deducted extra rs530 per month. When i tell my problem to the bajaj helpline they tell me extra rs530 deducted for insurance but i am not activated any type of insurance and flipkart says rs530 deducted of interest but go to bank they tell it is not interest. Because my card is insurance free.

I have affiliates account, i have crossed my threshold amount mentioned by flipkart. I have updated my account details in flipkart panel and they verified successfully, but then they have edited o from my account while sending the money. I have reported many times to them on call as well as on mail. But no response i got.

Please find the ticket number
Ticket # 291064

I bought a Moto X4 6gb mobile from Flipkart, The phone was dead on arrival and post charging as well I am not satisfied with quality So I am trying to returned it but flipkart is not accepting my return request. I checked before purchasing that the product, no where it was mentioned only replacement allowed. For other mobiles, this message was present on product page. They are deliberately cheating, product is only under 10 days return policy. Please take up my return request, and look into this matter urgently.

Order number: OD[protected]

You people are mentally harassing me from last 17 days. I had orderd a
Product and made payment through my debit card but the product came with
Cash on delivery option called your executive he told me to pay the money
And as the double payment will show he will return the money immediately
From last 13 days calling you but always telling me wait for 24 to 48
Hours refund will be generated and now till now i have on 29 th got a call from your resolution team saying till 31st money will be deposited in the bank
Checked with my bank and there is still no payment done by your side
So your basically telling me lies and mentally harrsing literally
You don't want to give my money so you are telling me lie
I have all the call recording wich i made with your executive
Please stop mentally harassing me i am going to file a complaint against flipkart
For misleading me telling me lie and not giving me my money back
And replying saying we tried to reach you but we couldn't but my call log show no such dropped call so here also you are telling me lie
Please stop mentally harrsing people and telling a lie this don't suit to a
Billion dollar company lying to its own customers

I had a parcel called flipkart but it turned out to be a poor quality. But i tried 4 times to refund it but nobody is coming to take it. Now it will be back again for the last time, then it will not be returned. So please help me. Please help fast. I tired long times. So please help me kaise b kro aap mujhe nhin pta aap kro.
Od no.-od[protected]

I received defective camera product from flipkart, i placed return request after they locked my account.

I am waiting for more than 10 day to unlock my account to place return.
Still yet flipkart customer service is not unlocked my account and not responding mail or call to take return or replacement.

I want to unlock my account and required return for that

I placed an order for item - redgear pro series (Wireless) gamepad (Black, for pc) on 30th dec 2018 (Order no. Od[protected]. Payment got confirmed and seller shipped the product. Next day, i get an email that order has been cancelled due to high demand for the product. I go on the site and see if item is available, and to my surprise i see that item is available on my pin code and is getting sold by the seller. Money will be refunded to the payment source in 7 days. So now flipkart has my money for 7 days.

Here the seller is retailnet. I called customer care on 31st dec 2018 and ask for the reason for cancellation. There were couple of agents who gave me wrong information. I asked for escalation manager, the guy there told that item reached my area, but it got damaged hence seller cancelled the order. He requested me to place the order again, i did while on call with him (Order no. Od[protected]. And guess what i woke up next day to see that my order is cancelled again by the seller.

I called customer care again on 1st jan 2019, wasting time to explain to the person on other side. He did not have the seller information or the reason why order was cancelled. When i asked him to reinstate the order and send the item to me, he asked me to place a fresh order, which is again stupidity at this point. At a point he told me that i have placed bulk order which is why order got cancelled. So i painfully explained him that ordering 1 item is not a bulk order. Call recording is also available. It seemed that they have no information about this and casually apologize for whatever scam flipkart is running here.

Flipkart is running a scam to take money from customers and hold it for weeks before it gets refunded.

This is outrageous and they also fail to acknowledge the problem. This item is still available on their website.

Sony flipkart worst experience ever. I purchased sony stereo 2.0 on 22nd december. First, while applying filters i mentioned for phone. The headphones appeared after applying the filters. I ordered these as per what my requirement was order number od[protected].
Attached is the screenshot i took from the application. The product was delivered on 24th december. I checked the product and it was not compatible with my phone. It is only for playstation.
I applied for the refund as per the instructions from the flipkart application. It asked for unnecessary reasons for return.
Then when i dis the return process, it sends me the message — “we have escalated your issue to the concerned team. We will resolve your problem by 27 dec, 5:30 pm. You will get a call from a number starting with +9180679”

And

“return request received: your return request for sony st... From your order with order id od[protected] has been received. We will give you an update soon. Check the return status here http://fkrt.it/uECRd2NNNN”

And then on thursday 27th december i received a message — “return update: sorry, the seller is unable to fulfil your return request for sony st... From your order with order id od[protected]. Please check your email for more details.”

So just for my satisfaction i applied for a return the second time, the very same day.

Yesterday i received the same message for return request rejected.
I raised another return request and then called customer care. I spoke with anmol
Sharma from flipkart india team.
I explained everything to him.

- the product is not compatible for phones.
- website/application filters not accurate.
- as per the website return date - stock can be returned 3rd january 2019.
- i am leaving tomorrow morning for australia. Was suppose to take these along but as they are not compatible.

Twice rejected my request for return without any reason.

You just cannot reject the request for refund from a customer when the date of return is specifically mentioned is 3rd january 2019.

I spoke to rohit lalwani today, and specifically told him i need a call back in an hour.

I have added the sceeenshot as well as a video on what wrong information flipkart is providing.

Below is the link about my complaint on facebook

https://www.facebook.com/[protected]/posts/[protected]/

I have earned more than 24000 rupees from flipkart affiliate account. Now the payment is in pending status. I know the payments are approved after return period is over. Many of my products are delivered before 15th december and its return period is 10 days. So return period over on 25th december.

Now its january 1, but my earning are still in pending status. When will be the payment approved and when will i get the payment to bank account.
I have asked about it through fliipkart affiliate account contact option, but im not get any replay from their side.

Hlo sir my name is sharad rathore and i order a redmi note 5 pro mobile 8th dec 2018 and but i received a samsung keypad mobile and i many time return request but every time cancel my request i many time call to flipkart customer care but he is not help me flipkart fraud with me plz help me and takes action on flipkart
My contact no is [protected] plz help me sir
My mail id is - r. [protected]@gmail.com

My order id od[protected]

I had order embroidered mangalagiri poly silk saree (Red), i had cancled bcz i don’t want this product

I didn't get the refund till now. Actually they are not to initiated my refund. Whenever i m calling to them they are saying that refund has been done. But it never happened. I didn't recieve the refund. I talked to customer care of my issued bank as well. They said refund has not been done from flipkart. I want not wait more time, i want my refund now, plz help me in this case.

Lucky draw contest is fake. They take money for many reasons and they did not give any prize as they tell. They give their id card, for trust earning. Flipkart knows everything but the company didn't take necessary actions. But one thing is that how the fake caller knows the customer information, what the customer buys... The flipkart says that the customer information are confidential but how the fake caller know customer information. I...

I bought asus zenfone max pro m2, on 20th december but due to software issues i got replacement accepted by flipkart, later they said it delivered by 28 dec 2018, today is 31 product not delievered yet. They are blaming courier for this, what to do, even i have loadged a complint on this, they are saying wait upto 3 rd january now they are saying wait upto 4 jan.

Flipkart — neither able to open my account not able to change the password
My Phillipcard account is not open

Blocked account [Incident: IN[protected]]

Hello Sir,
I have flipkart account ([protected]) and my friend ordered real me phone and he got defective charger and he raised ticket and over the call agent said that he will get 500 rs credit and now leave it credit they cancelled my request and blocked my account. Tell me one thing i have spent lot of money on flipkart and why I will do intentionally raise request for 500 cheap amount I do not want any credit now I want only my account back in same condition. I do not understand what is the hell is going on. I am so frustrated with your excutive. I have sent many mails to "[protected]@flipkart.com" but they are useless please help me with this. I want my account back.
Your agents are forcing me to do case in consumer court. Your team useless they are haraasing me. I will go to consumer court my bank details and personal details saved in application .
My contact number is [protected] and [protected]