Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47181
Resolved
25490
Unresolved
21691
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1338

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
princeftp
from Kishanpur, Uttar Pradesh
Jan 9, 2019
Resolved
Report
Copy
Resolved

Maine filpkart se kafi sara saman mangya aur pasnd na ane aur ouch worng product delivered hoye to maine unhe return kiya unhone mera account blacklist kar diya aur mera flipkart pay latter ka paisha 4998 baki that mera account block hai maine isi complaint kai bar darj krai wo hamesha bolte ki aap 24 ghante wait mera account 3 mahine see nah i khula
+7 photos
Mar 11, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Flipkart Customer Care's response
We will revert on it.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sonal renge
    from Vasai-Virar, Maharashtra
    Jan 9, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Parbhani, Maharashtra, 431401
    Website: www.flipkart.com

    Hey my name is sonal renge i purchased a mobile phone from flipkart on 26th of november i get dilevry but i didnt get a mobile phone in that..
    I compliant at flipkart but they are not giving me any resolution from the last 26th of november they are just giving me and date and date but not having any result finnly i come hear just plz help on me and take a action against that fraudster flipkart..
    I want my money refunded to me coz sir i dont got a mobile phon and they are told me that we are so sorry mam we cant help u in this..
    So sir plz help me on this case plz plz
    +1 photos
    Feb 10, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Jan 10, 2019
    Flipkart Customer Care's response
    Customer raised concern stating that the product delivered but mobile was missing, We have sent mail stating after verification -We’d like to let you that our team has confirmed that the product was delivered intact. Hence closing the case from our end.
    Jan 10, 2019
    Updated by Sonal renge
    Wooo its mean i am lying haa..??
    Ur team did not work at my case sir i request to u plz Re-investigat my issue with -an honesty if i got the mobile phone i am not hear to make complain and i[censored]r not helping me hear any more i am going to help from consumer forum cox i do t got the mob phon..
    I spend my three month sallery's saving for that mobile phone..
    And u told me that product was there then where is the product tell me..
    I am just requesting u to plz reinvesgate my issue within honesty plz..
    I am verry badlly need that mobile phon..
    Jan 10, 2019
    Updated by Sonal renge
    Dont close my case i am going to get help from our local police athority now..
    Coz ur also not helping me hear...
    Aftr doing this fraud to me..

    Plz sir help me out hear and take a verry much legal action against that fraudster flipkart even hear also they didnt help me..
    That is there service sir they just doing fraud withe there customers now see flipkart what shpuld i doo..
    I am gping to get help from media and polise also i want my money now
    Jan 10, 2019
    Updated by Sonal renge
    See i got thiss after spending my moeny on this fraudster flipkart..
    I am not quiet now i tell evry where wvry one what will flipkart do with me

    Jan 11, 2019
    Updated by Sonal renge
    What is my complaint stetus...
    Still i dont get any resolutions
    Jan 13, 2019
    Updated by Sonal renge
    Flipkart is not helping me hear plz @consumer_support take a action now flipkart plz
    Jan 14, 2019
    Updated by Sonal renge
    Any update did u case against them..??
    Jan 16, 2019
    Updated by Sonal renge
    I dont have any update hear from ur site sie thanx for breaking customer trust hear i trust u and post a complaint hear i thought flipkart not help me so ur help me hear but i was wrong u also save the frodstuer flipkart
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Venkyraajuc
      from Karimnagar, Telangana
      Jan 9, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 560034
      Website: Flipkart online shopping

      Why games is kept in the flipkart site nd making people to fool, all games are played by your people employees and won the games, making people fool by playing games hoping for win.

      I observed all company employees only getting the prizes.

      Please stop these fool things and don't make the people to loose trust on your company.

      I and my friends came to know that these games are playing by company employees and winning prizes using relatives accounts.
      Feb 20, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Jan 12, 2019
      Updated by Venkyraajuc
      What is status this complaint, investigate by address of the prize receiver, the address which receivea more prize item he is the fraud person
      Verified Support
      Jan 17, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        NavaTel
        from Chennai, Tamil Nadu
        Jan 9, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: 637412

        With due respect, i had purchased lot of products for my joint family members from flipkart during big billion days in the september and october of 2018 and i have sum of coupons upto rs. 5000 and with wallet balance almost about ra. 500 in my flipkart, hence am not reselling distributor for the same products but company suddenly blocked my account without reviewing past four years background of genius of my account
        Since so many products have warranty bill and am unable to print warranty bill also.

        My registered mobile number
        [protected]
        My registered email address
        [protected]@gmail.com
        Feb 16, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Jan 10, 2019
        Updated by NavaTel
        As per request through our website send by my side complaints regarding of flipkart company.. Some of the unknown person calling me with mobile number [protected] and asking me about credit number with otp and expiry date. Also they ask me cvv code...
        So i would like to inform you that kindly make the complaint as personal and confidential assure you that do not share anybody of consumercomplaints.in

        My mobile number is [protected]
        Verified Support
        Jan 16, 2019
        Flipkart Customer Care's response
        Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          princeftp
          from Kishanpur, Uttar Pradesh
          Jan 9, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Barabanki, Uttar Pradesh, 212601

          Flipkart ne mera account block kar diya kya ager maine usse kafi cheeje kharidi aur return ki to flikart me mujhe mail karke kaha ki apka account hamesha ke liye block kar diya gaya wo khola nahi ja skata aur mera flipkart pay latter ka 4998 ka loan pada aur mai use pay nahi kar paya mai paylatter ki complain bhi ki bolte hai aap 24 ghanto wait kariye slove ho jaye ga isu aur mai pay later ka payment nahi kar paya aur mujhee 400 ka late fees bhi bharna tab bhi mera account nahi open kiya gaya
          +4 photos
          Feb 18, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 17, 2019
          Flipkart Customer Care's response
          Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
          Jan 21, 2019
          Updated by princeftp
          To sir mai payment kaise karu
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhinandan singh Bhau
            Jan 8, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi, 110060
            Website: www.flipkart.in

            I have bought a nikond5600. Flipkart had advertised to give an additional discount of 10% on debit/credit cards. However i was not given that dicount on online payment via a debit card.
            Customer care executuve told me it was not applicable on commercial bank cards but the same was not mentioned in t&c.
            I want compensation for falling prey to them.
            +1 photos
            Feb 25, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 22, 2019
            Flipkart Customer Care's response
            The customer raised a complaint stating that while placing the order the cx did not received the offer an additional 10% discount. We have interacted with the customer and raised a refund request with the seller for the refund of the offered amount. The seller has confirmed that the refund has been completed on[protected]. Hence, closing the complaint from our end.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dar Zubair
              from Bandipura, Jammu and Kashmir
              Jan 8, 2019
              Resolved
              Report
              Copy
              Resolved

              I got mail that your account has been suspended due to misuse of apology scheme. I have not misused any token of apology.
              Flipkart did not even contacted me they suspended my account without informing me. I am waiting from last 3 months but my account has not yet been restored. Now i request consumer board kindly look into the matter so that i can use that account again.
              Plz unblock my account.
              Email.. [protected]@gmail.com
              Mar 18, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 04, 2019
              Flipkart Customer Care's response
              Customer raised a complaint stating that his account is blocked. We have interacted with the customer and informed that as our systems have detected that customer has been making unfair use of the offers under our Token of apology, his account is blocked. Hence, closing the complaint from our end.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Priya Ranjan Shukla
                from Ranaghat, West Bengal
                Jan 8, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Kolkata, West Bengal, 700012
                Website: www.flipkart.com

                I had purchase one laptop from Flip card, my order id is OD[protected], due to quality issue i want to return my product, but they denied to accept my return by giving reason unusually high number of returns in your purchase history and they block my flip kart accounts but as per my knowledge i did not have any replace/return history. Therefore i request you kindly look into matter and do the needful.
                My Contact Details are as follows:
                Contact No. [protected]
                Emil.id. [protected]@gmail.com
                Mar 8, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 04, 2019
                Flipkart Customer Care's response
                Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vishakha yadab
                  from Vasai-Virar, Maharashtra
                  Jan 8, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Product does not match with the description. According to the description there should be 3 neet books and 3 aiims book, but instead of aiims chemistry book there was two neet chemistry book in the parcel. Its a humble request to the seller, please provide me the right book. The product was sold by amar pustak bhandar 2, talwandi, d a v road, kota - 324005. Courier name : e-kart logistics
                  Mar 4, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 18, 2019
                  Flipkart Customer Care's response
                  We would like to inform you that we tried reaching you on your registered number multiple times but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    ishanchawla
                    Jan 8, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Website: Flipkart.com

                    Today i got this mail from flipkart-
                    "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.

                    Regards,
                    Shrilaxmi santi
                    Flipkart customer support"

                    After this i searched out solution for this, and got on this is site. I never resold anything from flipkart, dont know what made them do this. So i replied to this email-

                    "i have been using flipkart from so long, i never ever resold anything from this site. Recently i got job and from my 1st salary i ordered some products to give gifts to my family. Whats wrong if i ordered some extra quantity. I am not reselling anything, please reactive my account."
                    +1 photos
                    Jan 19, 2019
                    Complaint marked as Resolved 
                    My Problem is Still not Solved
                    Flipkart customer support has been notified about the posted complaint.
                    Jan 09, 2019
                    Updated by ishanchawla
                    Still not able to login in my account
                    Verified Support
                    Jan 16, 2019
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                    Jan 16, 2019
                    Updated by ishanchawla
                    These are my Account Details
                    [protected]@yahoo.com
                    [protected]
                    Verified Support
                    Feb 04, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 04, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
                    Feb 04, 2019
                    Updated by ishanchawla
                    i am not a reseller, i just got a job and from my 1st salary, i ordered some extra quantity of products, to gift it to family members, what is wrong in that.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mazumder A
                      from Bargarh, Odisha
                      Jan 8, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 560034

                      I had procured a mobile handset from flipkart vide order no. Od[protected] invoice dtd.[protected], the handset given is faulty with several defects and after communication to flipkart, they have advised the brand supplier to dealt with & lifted the handset from my possession during june 2018 through dtdc cn no. D37175072. Flipkart vide mail assured that if brand supplier will not respond then the matter will be taken up by them (Ref no.in[protected], in[protected], in[protected] and many more), however after taking back the handset by them neither the brand supplier"shree mobile services, b-wings, patel plaza, pune" nor flipkart is responding on my calls/mail. My communication to customer care of brand supplier at: [protected]@ivoomiindia.com will speaks about the carelessness of company. Earlier wrong email id was provided to me as: [protected]@ivoomi-mobile.com and the phone no. [protected] does not works! Now its about a year, they have taken money from me but i had spent double of handset cost for telephonic conversation as customer care centre hold the line and respond after long gap for which customer have to bear the exp. & no response against numbers of mail send during these couple of months.
                      Under above since the payment was made by hard cash to flipkart during march, 2018 and since march, 2018 till date, company enjoyed benefit of my hard cash, i need cash back with compensation.
                      Hope for prompt action please
                      A mazumder
                      Mar 10, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 04, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Md.anis Mansoori
                        from Ludhiana, Punjab
                        Jan 8, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Dear sir,
                        I ordered a mi y2 phone on 2nd jan 2019
                        (Order id - od[protected] & phone is delivered on expected date i. E.
                        7 jan 2019. I placed my order on cod. But when i opened the box then courier boy stoped me and said as per flipkart policy pay money first. And when i did't pay first he took back phone and cancelled the order. So please tell me how i can sure that is inside because a lot of fraud is happening these days.
                        Plz reply

                        Thanks
                        +1 photos
                        Feb 13, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 10, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jan 10, 2019
                        Flipkart Customer Care's response
                        Customer raised concern saying he was allowed to open the box without paying the amount by the wm and the product has been returned. Interacted with the customer and informed him that according to the policy he can pay the amount and than he may open the box and if he found any issue he may raise the concern. Cx agreed hence closing the case from our end.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nareshmaill
                          from Govardhan, Uttar Pradesh
                          Jan 8, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 333515

                          Sir, i got a message "
                          Welcome to dear customer congratulation you won first prize for flipkart.com company monsoon dhamal contest! Congrax you won tata safari car or rs 12, 60000/-you received prize for registration charge rs 8600/-only deposit on any bank more details plz contact no [protected]=[protected] adhik jankari ke liye contact helpline toll free no call me [protected]"

                          So please take action this fraudulent
                          Mar 12, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 04, 2019
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Harshal0
                            from Bhusawal, Maharashtra
                            Jan 8, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 422605
                            Website: Flipkart

                            Hi sir,
                            I have purchased ibja gold investment 24 (999) k 10 g gold bar of rs, 33, 649
                            Order id-od[protected]
                            I received my parcel on 30 november
                            There was not gold coin in it there was just steel box and bill
                            But the product was packed...
                            I have called customer service of flipkart like 20 times... But all they do
                            Is take a new complaint and give me a new complaint number every time
                            Every time i raise a complaint the seller cancel it within 5 minute of its
                            Activation
                            Complaint numbers.
                            1. In[protected]
                            2. In[protected]
                            3. In[protected]
                            4. In[protected]
                            5. In[protected]
                            6. In[protected]
                            7. In[protected]
                            8. In[protected]
                            This all are the complaint number that seller have cancelled...
                            Then they have raised a complaint to concerned team
                            They ask me to wait till 20 dec
                            On 20 dec i get a call from concerened team that wait for 48 hour your
                            Problem will be resolve
                            But after that my request was again cancelled by seller
                            Concerned team have against call me on 24 dec and ask me to wait till 28
                            Dec...
                            Every time i call they ask me to wait 24 to 48 hours it's been 1 month sir
                            But still my complaint is not solved
                            I had called flipkar customer care nearly 160 times but still they have not
                            Taken any action against seller
                            I have asked them to provide me seller information to make an fir aginst
                            Seller but they denied
                            Please resolve my problem... Seller is not giving any response for my
                            Complaint
                            And not customer support or concerned team is taking any action aginst it..
                            They are just asking to wait 24 to 48 hours and making fake promises
                            It's been 38days please take any action aginst it

                            I have filed a complaint 4 days ago...
                            But still flipkart have not contacted me
                            Feb 25, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 16, 2019
                            Flipkart Customer Care's response
                            This is a duplicate of https://www.consumercomplaints.in/flipkart-missing-gold-coin-refund-pending-c2196598
                            Closing the case.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              VPandhade
                              from Pune, Maharashtra
                              Jan 7, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ahmedabad, Gujarat, 380008

                              Dear sir
                              I was purchased redmi note 6 pro in 30 th dec but the mobile performance is not good.
                              Overheating and network problem arises continuesly.
                              Service engineer visit checking mobile but due to overheating problem am switched off mobile for ten hours.
                              He on my mobile and take ten minutes video shooting and after checking battery status.
                              Within ten minutes visit battery shows 38 temperature.
                              So please exchange or refund my money
                              Feb 22, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Jan 07, 2019
                              Updated by VPandhade
                              Please resolved my complaint
                              Verified Support
                              Jan 22, 2019
                              Flipkart Customer Care's response
                              The customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on[protected]. Hence, closing the complaint from our end.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amar_s9
                                Jan 7, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 110043
                                Website: flipkart.com

                                Hi

                                This is about my order number # OD[protected] through which I ordered a Zenfone mobile for INR 12, 999 on 01 Jan'19 and payment made through my HDFC account. That shipment was suppose to be delivered by 04 Jan'19 which I didn't receive and when I called on 05th Jan'19 Flipkart customer care said the item is already being delivered. Same day I received call from their courier guy who promised to deliver the shipment by next day i.e. 06 Jan'19 but he didn't turn up.
                                I have already lodged the compliant # IN[protected] and IN[protected] with Flipkart but they need at-least 7 days to investigate the case.
                                I am really shocked to see the control and the process which such a huge company is following. Prepaid items are not being delivered to the customer and moreover they are not aware of the same. Don't know what control they follow, I mean they should have POD copy or some document with customer signature and ID number to prove that shipment is being delivered.
                                Feb 23, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 16, 2019
                                Flipkart Customer Care's response
                                Hi Team,

                                Already the customer complaint is taken care with the active complaint no - IN[protected], He closing the complaint from our end.
                                Mar 05, 2019
                                Updated by amar_s9
                                Thanks..Yes..my item at last has been delivered. But the harassment I face and the time taken by Flipkart was too much. They dont have internal controls. If something out of the way happened then they need a lot of time to validate the same. Most importantly, they dont have a escalation point and totally you have to depend on the Customer care executives.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vikas rajpoot921
                                  from Surat, Gujarat
                                  Jan 7, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Surat, Gujarat, 394210
                                  Website: www.flipkart.com

                                  Dear sir,
                                  I inform to you that my cash still not refund. My booking date is 15th december 2018, deleverd date - 17/12/2018 and return date 18/12/2018
                                  499 amount in my gift vallet refund but this one transfer on my old mail id. So i forgot the password my old mail id.
                                  My old mail id - [protected]@gmail.com (This one wrong mail id)
                                  So my new mail id is - [protected]@gmail.com
                                  So please sir refund gift vallet number on my new mail id.
                                  Thanks and best regrds
                                  Flipkart
                                  Feb 25, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 20, 2019
                                  Flipkart Customer Care's response
                                  issue resolved
                                  I ordered a blanket from flipkart order is OD[protected] I got the damaged one and I placed return request 3 times they rejected it and they r not responding atall please do the needful
                                  Thank you for using State Bank Internet Banking. Reference No. for Flipkart transaction of Rs. 527.0 from A/c ending 1077 on 30-Dec-18 at 11:43 is IGAFBQDFY0.
                                  I ordered a Phone, 3 backcovers, and 4 tempered glass in recent mobile bonanza sale of flipkart. But after one day, all of them were cancelled without my concern...All of them was in offer. Now if i order the same things, i would have to pay ₹2000 more.
                                  Product delivery mistake in very poor product my order is quality helmet is delivery is ordinary helmet poor quality
                                  akula prem's reply, Dec 26, 2018
                                  Product delivery mistake in very poor product my order is quality helmet is delivery is ordinary helmet poor quality
                                  akula prem's reply, Dec 26, 2018
                                  Product delivery mistake in very poor product my order is quality helmet is delivery is ordinary helmet poor quality
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    W
                                    W Sports
                                    from Pune, Maharashtra
                                    Jan 7, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Thane, Maharashtra, 401208

                                    Order ID OD[protected]
                                    I ordered Honor 7A (Black, 32 GB) (3 GB RAM)
                                    Ordered date 5th January 2019
                                    Got my parcel on 6th 2019
                                    but product is different
                                    I want to refund or replace this
                                    Requested ID:[protected]

                                    Honor 7A (Black, 32 GB)
                                    Color: Black
                                    Quantity: 1
                                    Reason for Return: Received a different item
                                    Reason Details: Different Brand Received
                                    Comments: Order ID OD[protected] I ordered Honor 7A (Black, 32 GB) (3 GB RAM) Ordered date 5th January
                                    You send your executives and check that parcel. I feel that the parcel has been manipulated very cleverly. i can prove it.
                                    I am showing u some pictures of wrong delivered product
                                    +8 photos
                                    Feb 19, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 16, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the product delivered is not as per the specification mentioned. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed the replacement product has been delivered on 13 Jan 19. Hence, closing the complaint from our end.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vinay229
                                      from Shahganj, Uttar Pradesh
                                      Jan 7, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      My account is blocked which is registered with [protected] and reason is given by fk team for that is unfair use of their apology programme it's happened by mistake and instead it i've apologized for that but even now they are not unblocked my account. How many times i mailed them they are sending same mail to me and not ready to convinced to me. I have mailed fk support team many time for the same but didn't get any resolution.

                                      Pls help
                                      Feb 17, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jan 07, 2019
                                      Updated by Vinay229
                                      My account is still blocked and they are not ready to activate it at any cost
                                      Jan 07, 2019
                                      Updated by Vinay229
                                      They are just mailing me all time the same and not unblocking my account. I want to unblock the account
                                      Jan 07, 2019
                                      Updated by Vinay229
                                      Actually I want to login it
                                      Jan 07, 2019
                                      Updated by Vinay229
                                      I want resolution
                                      Jan 07, 2019
                                      Updated by Vinay229
                                      They are sending me only these messages not saying about solution

                                      Mailed by them is that Hello,

                                      We're sorry to let you know that your recent request has been canceled d as our systems have detected that you've been making unfair use of the offers under our Token Of Apology program. This would also mean that you will no longer be able to login to your Flipkart account.

                                      Regards,
                                      Srinithi S
                                      Flipkart Customer Support
                                      Verified Support
                                      Jan 16, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint stating that his account is blocked. We have interacted with the customer and informed that as our systems have detected that customer has been making unfair use of the offers under our Token of apology, his account is blocked. Hence, closing the complaint from our end.
                                      I want to buy mobile battery but can't able to login my account. If I can't able to login my account then I will deactivate my account.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Subhojit445
                                        from Kolkata, West Bengal
                                        Jan 7, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Kolkata, West Bengal

                                        At 31st december i have ordered a handset of asus zenfone max pro m1 worth rs 8999 from my registered no [protected] which got delivered to me on 2nd jan. But when opened the box i got shocked. The box was empty! I immediately raised a complaint by calling flipkart. However on the next day the replacement got cancelled! I created the replacement that time again from my side. That time the replacement got accepted and the new one delivered to me on 5th jan. However this time i found 2 quantities of it when opened! Again it was a shock for me. I again called flipkart and asked to return the extra handset just for humanity purpose. That time the executive asked me to return the full product what i don't wanted to give. Because the price money of the handset already got increased by 2000rs! I asked the executive that why would i suffer for them! But she asked me to wait for the call from the concern dept! From then on i have almost contacted 10 times in flipkart. But everytime they asked to wait for the call from the concern dept. Today that is 7th jan! Still didn't get any call from their side! The mobile was urgent for me. But after receiving also i m not getting able to use it! What kind if # is that! As there are network issues with the registred mobile no please contact on [protected] for this case. I want proper resolution. Why i gonna suffer for your fault!? Why should i give 2000/- extra?? I don't want to give my handset. Obviously i want to return the excess handset. But want to keep one with me. If you want me to return both of those two then arrange a replacement. Please contact as early as possible. It's really been a very poor experience!
                                        Mar 7, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 04, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        I am retrun one jacket and three towels.flipkart can't return my payment.

                                        tremendous harassment - Comment #3316839 - Image #0
                                        tremendous harassment - Comment #3316839 - Image #1
                                        Sir..

                                        I ordered a 32GB pendrive on 22 -12-18 on the order ID OD[protected]. I RECEIVED it on 29-12-18 . But unfortunately it is a damaged one. Kindly please replace a good one.
                                        I received a broken phone and I want to get is exchanged as soon as possible.But the company I feel is really slow in the procedure which is very wrong.
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit