Flipkart Complaints & Reviews

I had purchased cooler from flipkart. They had provided me defective product. After placing for refund a technician had visited that guy told the product is defective and told I will get refund. But immediately I got msg from flipkart that my refund was cancelled. They are not picking my call. Dam frustrated with their service. Waste customer care. They cut my call.

I am unable to login my Flipkart account.
It was telling that "sorry we need to verify your account you are trying to login with. Contact customer support to login."
Please solve my problem.

Flipkart scammed with me
OD[protected]
Ordered mobile through flipkart called Oneplus 11R 5G and made full payment times of placing orders. Flipkart done wrong with me I expected normal course of business but flipkart sent me Empty percel complete item missing.
I can't create return cause there not available item missing option and getting opps occurs after multiple attempts to create return. I have already contacted Customer support much more times but yet not resolved after crossing 72 hours from the issue.
Need refund immediately take action accordingly. Alternatively I need to go highcourt for file case, if needed to sort this via court then I will charge demand and penalties.
As well refunded my money immediately.

Take action against flipkart and refunded my money immediately
OD[protected]
Ordered mobile through flipkart called Oneplus 11R 5G and made full payment times of placing orders. Flipkart done wrong with me I expected normal course of business but flipkart sent me Empty percel complete item missing.
I can't create return cause there not available item missing option and getting opps occurs after multiple attempts to create return. I have already contacted Customer support much more times but yet not resolved after crossing 72 hours from the issue.
Need refund immediately take action accordingly. Alternatively I need to go highcourt for file case, if needed to sort this via court then I will charge demand and penalties.
As well refunded my money immediately.

OD[protected]
Ordered mobile through flipkart called Oneplus 11R 5G and made full payment times of placing orders. Flipkart done wrong with me I expected normal course of business but flipkart sent me Empty percel complete item missing.
I can't create return cause there not available item missing option and getting opps occurs after multiple attempts to create return. I have already contacted Customer support much more times but yet not resolved after crossing 72 hours from the issue.
Need refund immediately take action accordingly. Alternatively I need to go highcourt for file case, if needed to sort this via court then I will charge demand and penalties.
As well refunded my money immediately.

I will go court tomorrow to fill high level criminal case
order id OD[protected]
Flipkart e-commerce is truly fraud. I ordered a phone name Oneplus 10R 5G Worth 36929 The phone was very urgency for me.but Flipkart given delivered their empty cartoon box only. They delivered Empty percel intact sealed condition just like frauds behavior. There Not included any accessories any bill or brand box, complete item missing fully empty box sealed condition delivered. I contacted Flipkart Support they created return request but after 5 hours of creating return I got mail refund request rejected reason Percel was intact courier service provided confirmed. Dear Flipkart I also confirmed that percel was intact that's reason I takes delivery without any doubt I expected normal course of business not like this. Humbly requesting consumer portal department please take action against flipkart and refunded my paid amount immedietly. They without any communication rejected my refund request without Understanding my situation How I am upset and struggle. I earned money for this Phone for a long time to go I am saving the money for the phone but now facing big scams only for choosing Flipkart.
Please refunded my money immediately

Take proper action against fraud flipkart
order id OD[protected]
Flipkart e-commerce is truly fraud. I ordered a phone name Oneplus 10R 5G Worth 36929 The phone was very urgency for me.but Flipkart given delivered their empty cartoon box only. They delivered Empty percel intact sealed condition just like frauds behavior. There Not included any accessories any bill or brand box, complete item missing fully empty box sealed condition delivered. I contacted Flipkart Support they created return request but after 5 hours of creating return I got mail refund request rejected reason Percel was intact courier service provided confirmed. Dear Flipkart I also confirmed that percel was intact that's reason I takes delivery without any doubt I expected normal course of business not like this. Humbly requesting consumer portal department please take action against flipkart and refunded my paid amount immedietly. They without any communication rejected my refund request without Understanding my situation How I am upset and struggle. I earned money for this Phone for a long time to go I am saving the money for the phone but now facing big scams only for choosing Flipkart.
Please refunded my money immediately

Order id OD[protected]
Flipkart e-commerce is truly fraud. I ordered a phone name Oneplus 10R 5G Worth 36929 The phone was very urgency for me.but Flipkart given delivered their empty cartoon box only. They delivered Empty percel intact sealed condition just like frauds behavior. There Not included any accessories any bill or brand box, complete item missing fully empty box sealed condition delivered. I contacted Flipkart Support they created return request but after 5 hours of creating return I got mail refund request rejected reason Percel was intact courier service provided confirmed. Dear Flipkart I also confirmed that percel was intact that's reason I takes delivery without any doubt I expected normal course of business not like this. Humbly requesting consumer portal department please take action against flipkart and refunded my paid amount immedietly. They without any communication rejected my refund request without Understanding my situation How I am upset and struggle. I earned money for this Phone for a long time to go I am saving the money for the phone but now facing big scams only for choosing Flipkart.
Please refunded my money immediately

मैंने 4 मार्च को फ्लिपकार्ट से लैपटॉप खरीदा जो मुझे 12 मार्च को डिलिवर हुआ, मेरे लैपटॉप में डिस्प्ले फ्लिकर की समस्या थी इसलिये 16मार्च को रिप्लेसमेंट के लिये अग्रेषित किया।उसके बाद Asus की ओर से 18 मार्च 2023 को Technician आया और 2 दिन बाद 20 मार्च को लैपटॉप सील कर दिया गया और मुझे DOA CERTIFICATE दे दिया गया लेकिन Flipkart वाले कह रहे हैं कि अभी तक Asus ने Flipkart को अपडेट नहीं किया है।
जबकि ASUS का कहना है कि सब कुछ अपडेट कर दिया गया है। मैंने फ्लिपकार्ट कस्टमर केयर से कई बार बात की लेकिन वो तकनीशियन विजिट को अपडेट नही कर रहे थे जबकि आसुस के तरफ हो चुका था ।
आसुस के तरफ से बताया गया कि आप flipkart को DOA CERTIFICATE शेयर कर दे ।मैंने तुरंत फ्लिपकार्ट एप्प पर और ईमेल भी कर दिया ।
मैंने FACEBOOK, TWITTER, EMAIL और कॉल के माध्यम से अपनी प्रॉब्लम को शेयर किया मगर इससे संबंधित कोई अपडेट नही हुआ ।
25 मार्च को फ़्लिपकार्ट से कॉल आया था कि आपकी लैपटॉप के लिये दूसरे तकनीशियन को 30 मार्च तक भेजकर प्रोसेस कर लिया जाएगा फिर टेक्निशन के approval के बाद उसे 4अप्रैल तक नई लैपटॉप डिलेवरी कर दी जाएगा ।
मैं फ़्लिपकार्ट द्वारा बोली गयी दूसरी technician का इंतज़ार कर रहा है था कि अचानक 29 मार्च 1.15pm पर ऑटोमेटिक replacement कैंसिल कर दिया गया इसकी जानकारी filpkart को दी तो उन्होंने 24 hour में इसे समाधान करने के लिये बोले और आपको 24 घंटे में flipkart के तरफ से कॉल जाएगा
मगर अब तक कोई रेस्पॉन्स नही मिला ।
मुझे बार बार बोला जा रहा है कि आपकी समस्या का समाधान होगा मगर इतना लंबा समय बाद भी मुझे कोई उम्मीद नही दिखाई पड़ी ।

मेरी यही प्रार्थना है कि मेरे लैपटॉप का टेक्नीशियन विजिट किया जा चुका है और आसुस के तरफ से DOA CERTIFICATE भी मिल चुका है ।चुकी पहले से ही बहुत समय लिया जा चुका है इसलिये मेरा तुरंत डिफेक्टिव लैपटॉप को रिप्लेसमेंट करके नई लैपटॉप प्रदान करे या रिफंड कर दे ।

Need refund immediately take street action accordingly
ORDER ID-OD[protected]
Flipkart scammed with me I bought A Mobile Through Flipkart called Oneplus 10R 5G Mobile Worth Ruppes 36929 But flipkart delivered to me Empty Flipkart cartoon box intact sealed condition just like fraud behavior fully scammed with me and my money. After contacting multiple times via multiple way they still avoiding to process refund simply ignoring customer critical issues. How they can mistake like this ? Take legal action accordingly to get punishment for this and refunded my money anyway immediately. I can't create return it's getting error after multiple attempts. Alternatively I am consulting with advocate to sort the issue and demand for this scam. We earned hard work money how you theft it easily criminal platform.
Refunded immediately

Refunded my money immediately
ORDER ID-OD[protected]
Flipkart scammed with me I bought A Mobile Through Flipkart called Oneplus 10R 5G Mobile Worth Ruppes 36929 But flipkart delivered to me Empty Flipkart cartoon box intact sealed condition just like fraud behavior fully scammed with me and my money. After contacting multiple times via multiple way they still avoiding to process refund simply ignoring customer critical issues. How they can mistake like this ? Take legal action accordingly to get punishment for this and refunded my money anyway immediately. I can't create return it's getting error after multiple attempts. Alternatively I am consulting with advocate to sort the issue and demand for this scam. We earned hard work money how you theft it easily criminal platform.
Refunded immediately

ORDER ID-OD[protected]
Flipkart scammed with me I bought A Mobile Through Flipkart called Oneplus 10R 5G Mobile Worth Ruppes 36929 But flipkart delivered to me Empty Flipkart cartoon box intact sealed condition just like fraud behavior fully scammed with me and my money. After contacting multiple times via multiple way they still avoiding to process refund simply ignoring customer critical issues. How they can mistake like this ? Take legal action accordingly to get punishment for this and refunded my money anyway immediately. I can't create return it's getting error after multiple attempts. Alternatively I am consulting with advocate to sort the issue and demand for this scam. We earned hard work money how you theft it easily criminal platform.
Refunded immediately

Take street action against flipkart
Order id-OD[protected]
Dear Respected Consumer Support Department, Please sort this difficult scam issue on my online shopping through flipkart marketplace. Ordered Oneplus 10R Mobile on 27th March Amount Was Total 32446 I paid full amount time's of making orders via upi. Flipkart comes to deliver my percel today means 30march, Give a percel after unboxing there Complete item missing I am shocked and very much heart after see the issue. I have never faced like this in my life. I contacted Customer support but not connecting call. Also tried via chat support they after seen issue simply avoiding and leaving from chat without my permission. I couldn't make return request Reason I can't found item was missing option. Please do something for me I belongs from nuclear family now facing huge losses. please charge penalties against flipkart and refunded my money as soon as possible.

Take action immediately otherwise I will go highcourt this matter until refund
Order id-OD[protected]
Dear Respected Consumer Support Department, Please sort this difficult scam issue on my online shopping through flipkart marketplace. Ordered Oneplus 10R Mobile on 27th March Amount Was Total 32446 I paid full amount time's of making orders via upi. Flipkart comes to deliver my percel today means 30march, Give a percel after unboxing there Complete item missing I am shocked and very much heart after see the issue. I have never faced like this in my life. I contacted Customer support but not connecting call. Also tried via chat support they after seen issue simply avoiding and leaving from chat without my permission. I couldn't make return request Reason I can't found item was missing option. Please do something for me I belongs from nuclear family now facing huge losses. please charge penalties against flipkart and refunded my money as soon as possible.

Order id-OD[protected]
Dear Respected Consumer Support Department, Please sort this difficult scam issue on my online shopping through flipkart marketplace. Ordered Oneplus 10R Mobile on 27th March Amount Was Total 32446 I paid full amount time's of making orders via upi. Flipkart comes to deliver my percel today means 30march, Give a percel after unboxing there Complete item missing I am shocked and very much heart after see the issue. I have never faced like this in my life. I contacted Customer support but not connecting call. Also tried via chat support they after seen issue simply avoiding and leaving from chat without my permission. I couldn't make return request Reason I can't found item was missing option. Please do something for me I belongs from nuclear family now facing huge losses. please charge penalties against flipkart and refunded my money as soon as possible.

Hi, This is highly frustrating Flipkart customer care service for not responding to my issue for the defective item (Order ID: OD[protected] that I received. I called manytimes, but no resolution yet and they are dragging the issue like a rubber. When I see the status now, it shows as resolved don't know HOW?

If Flipkart don't provide
any resolution or
accept my return or
provide a part replacement,
I'll then need to file a Consumer Commission eFiling at https://edaakhil.nic.in/edaakhil/ against Bathla Teletech and Flipkart. When you call me to the registered number, please speak to me in Tamil.

Dear flipkart team. My product which arrived on 19 March 2023 is damaged. I requested for return after I opened the product and found that it's damage. On the same day the return request was rejected. I applied for return several times in the 12th time it was confirmed and the person for pickup came on 25 March 2023 nd told that flipkart is asking to fail the pickup. She asked to contact customer service number. When I contacted the number they told that the problem will be solved within 24 hours but I didn't receive any mail/SMS from flipkart. It was the last day of return policy provided by your company or the seller. Kindly arrange for the product pickup as soon as possible. Kindly solve my problem.

Order Id : OD[protected]

Message provided by your company :

Pickup of Sai praseeda Refrigerator W... with tracking ID FMPR[protected] from flipkart.com has been rejected. Contact flipkart.com CS for further assistance.

Dear flipkart team. The product which is a fridge stand arrived broken. The delivery guy didn't check and said if it's broken/damaged then request for return. As per the delivery guy told I requested for return. When the person who came to pick the product refused to pick the product and told that flipkart is asking to fail the pickup. It's was the last day of return policy when the person came to pick the product. Kindly arrange for return by your side and refund my money. It's overly damaged.

I have not recieved any call from Flipkart installation department since the installation date. I have tried to contact the Flipkart customer care as well as to the installation call. No. Unfortunately they have failed to install the bed i ordered from Flipkart. It's been 3 days. I have called them 20 to 30 times a day but i got nothing from them. Please please slove my problem as soon as possible .

I have ordered Blaupunkt 164 cm (65 inch) QLED Ultra HD TV & i had received in broken condition.Delivery persor told i have to apply for return.But return option is not available in flipkart app or website for this order.Immediately i raised the complaint to Customer care, Head customer support, MD & owner Sachin of Flipkart also.No one responded.When ever i escalate they will tell in 24 hours they will resolve.But every time they use to borrow time.I told already Return policy will get expire on 29th March like that.They told dont worry its our mistake already we had escalated, you will get Replacement luike that.Now also they are sending emails that they will resolve like that.But Flipkart wesite closed complaint without resolving & Return policy also Expired.Kindly take steps.Order Value is 54, 242.
Few of the mail communication is below.
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 04 Apr, 10:51 AM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 03 Apr, 6:35 PM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 03 Apr, 11:39 AM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 01 Apr, 2:58 PM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 01 Apr, 2:22 PM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 31 Mar, 11:49 AM.

Thanks,
Flipkart Customer Support
On Wed, Mar 29, 2023 at 12:23 PM Muthu raja wrote:
Dear Sachin,
Since 2 weeks no response from your team.I received a broken TV within 10 minutes i had given complaint.Delivery person told that they cannot take on their own so i have to go for replacement.Since 2 weeks your team is telling daily tomorrow i will resolve like that.Still date no one is taking any initiative.If we call, they will tell i will escalate & give resolution.Daily they are increasing times.I need final answer whether i will get replacement or not.& When i will get it.

On Mon, Mar 27, 2023 at 2:15 PM Muthu raja wrote:
May i know when i will get the replacement.in 3 days i have to pay my EMI.But still now i dont know whether i will get replacement or not
Still now no one is ready to call me.

On Sun, Mar 26, 2023 at 12:50 PM Muthu raja wrote:
EMI Started but still now no update what i have to do.

On Sat, Mar 25, 2023 at 11:42 AM Muthu raja wrote:
Still now issue is not resolved & no one taken steps.As usual your system is showing resolved.

image.png

On Fri, Mar 24, 2023 at 11:07 AM Muthu raja wrote:
Dear Kalyan,
Can you tell me one thing.I got the TV After 10 days with screen broken condition.Immediately i raised the complaint & your team told they will arrange for replacement.After that installation team from jeeves also visited & raised replacement request.But still now your tem is not calling.Today after several call back request your team is calling now & telling they will try to give replacement request from back end.That means still now no request given.See i had purchased Through Bajaj Finserv.Now april 2nd i have to pay my EMI.But the beauty is i have not got the TV replacement.Filpkart is not bothered for it.If your team is not able to give replacement request from your website means that is not my problem.You can mail to the seller & get the replacement.Now what is the solution.Bajaj will not stop the EMI.Do one thing cancel the order & refund the amount to Bajaj finserv card of my immediately & share the screen shot.
You or your team is not ready to support for any issues.Better let me quit Flipkart forever.

On Fri, Mar 24, 2023 at 10:17 AM Muthu raja wrote:
Dear Kalyan,
Your team is not ready to call me or respond to me.un 4 days replacement policy will expire. Can you tell me what I have to do.

On Tue, Mar 21, 2023, 9:53 AM Flipkart.com wrote:

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Hi Meena Meena,

Greetings from Flipkart.com!

We would like to inform you that we have received your replacement request for the following part in the Order with order ID OD[protected].

We are processing your part replacement request and will update with the approval shortly.