Flipkart Complaints & Reviews

I ordered a ladies kurta from Flipkart (Seller: Kridha lmpex) worth Rs. 402 on 19th June (order number OD[protected], and placed a return according to seller policy on 24th June. On 25th June the Ekart delivery executive picked up the item from my door between 5:45pm to 6:00pm. He checked the item and took it with him. Around 8pm same day I get the message from Ekart that pick-up is rejected. They took the item with them, then cancelled the pickup. I have raised this issue with Flipkart customer support several times, but they close my request every time by giving the same reason, that pick-up could not be completed as smart checks failed. They have not called me back once to even try to resolve my query. If the checks failed then why did their executive take the item with him? Why wasn't the item returned to me? Why did they send the message saying pickup cancelled more than 2 hours after the guy actually picked up the item? They made a mistake somewhere and are evading my questions and any attempt to rectify this or even look deeper into the issue, and give me the same copied answer every time I raise a support request. Please help me get my money back. I am attaching the product invoice as well as the message received from Ekart before and after the pickup. They took the item with them, then cancelled the pickup and now won't provide the refund. Please help me get the refund. Thank you.

I received a flipkart item namely kotty pant on 14th of june and on the same day due to some problem in size i raised a return .. but since now i.e. 3rd of july 2023 the item is not picked up .. customer care have always a new deadline for resolution .. did numerous calls but no resolution was provided.

Not able to deliver on time and making false promises FMPP[protected].
Its been 3 days and still not sign of delivery and fake promises and lies from customer care. How do i file a cosumer case complain against them and sue them for the damages.

I purchase Iphone 13 from Flipkart on 30th June, I haven't received an invoice even after multiple requests with Flipkart customer service.

Flipkart has blocked my account for no reason, refused to return the money i had in flipkart wallet, and now they are not letting me pay my pay later dues so they can charge late payment charges from me.

I ordered spf 40 la shield sunscreen on june 12, 2023. It was delivered on june 16, 2023. It is an expired product. On the package, it's marked as dec 2024 expiry but on the tube it's marked as may 2023. Seller is cheating the customers for such fake products.

I ordered spf 40 la shield sunscreen. It was delivered on june 16, 2023. It's expiry date is may 2023. The package shows the date as dec 2024 whereas the tube shows the expiry as may 2023. The seller is cheating the customers.

My account got banned without any reason or warning, and there were some active upcoming deliveries of some orders which were prepaid, so those delivery will come to me or not??

I ordered moto edge 40 on 21st June. After purchase it showed that the estimated delivery date is 3rd July and the item will be shipped on 1st July, but till now no update from their side and item is not yet shipped.

This is regarding my product which was delivered defective and after following up from more then 10 days no there is no proper response from your team I'm not happy from Flipkart with this kind of behaviour for this product. This is terrible that such a big company doing this kind of ### up.

I want a replacement or refund for this product.

I am writing to formally register a complaint regarding a recent incident of fraudulent activity associated with my order. I am deeply concerned about this matter and would appreciate your immediate attention and assistance in resolving it.

Recently ordered new mobile phone and during order I am eligible for exchange my old phone and value is 6100.

New phone is delivered and Old phone pick up sheduled after 10 day of delivery.As per order old phone pick up by 3rd July and when I checked status then it's showing cancelled without informing me.

I contact support centre and they said pickup cancelled by logistics and now no any option for the pickup of old phone.

Now I am in situation that I can't return new phone and will not exchange old phone and I am in loss of 6100 rs.

I need help in this situation.I want to highlight that as a loyal customer of Flipkart for several years, I have always valued the trust and reliability the platform has offered.

I expect a prompt and comprehensive resolution to this complaint, including a thorough investigation, reimbursement for the fraudulent transactions, and reassurance that appropriate measures have been taken to prevent such incidents in the future.

Failure to address this matter adequately will leave me with no choice but to escalate this complaint to relevant consumer protection authorities and seek legal remedies to protect my rights and interests.

I appreciate your immediate attention to this matter and your cooperation in resolving this issue as swiftly as possible. I look forward to a positive and satisfactory resolution.

I have bought Whirlpool 260l triple door refrigerator via flipkart through seller, bathla teletech pvt ltd, krishnagiri and it got delivered on 16th June 2023. The delivered product have dent on top of the refrigerator and requested for return in flipkart, but seller got rejected for refund and even flipkart support team saying they cannot do anything on that. Why need to loss money because of this unprofessional seller and flipkart customer service. Please do the needful on either refund or replace.

I ordered Mi TV from Flipkart on 14 June, the I cancelled it on 15 June.
I placed the order via my Debit Card EMI.

Order was cancelled, but I did not get any refund nor the EMI is cancelled.

It has been 15 days I am chasing Flipkart customer care, but no resolution has been provided.

I also contacted the bank myself as Flipkart is not supporting to cancel the EMI.
BANK is asking the proof of cancellation and UTR number that Flipkart is not providing to me.

Please help, today is 2 July and EMI will get deducted on 5 July.

Attaching screenshot of how irresponsible Flipkart is. They are just fooling me, closing issue and reopening new and thus delaying my resolution.

I ordered moto edge 40 on 21st of June at the time of booking it shows the product will get delivered in 2 days after booking it went to 2nd of July and till now the product was not shipped yet and there was no proper answer from the customer care

This payment option is not available for this order. Please try some other payment mode

I ordered moto edge 40 on 21st June through my card. After purchase it showed that the estimated delivery date is 3rd July and the item will be shipped on 1st July, but till now no update from their side and item is not yet shipped. Is Flipkart fools us don't know why this shot is happening like this
Completely unsatisfied.

నా పేరు M. Mahesh.ఈరోజు నేను redme9 pro max కోసం 498 రూపాయలు చెల్లించాను. పేమెంట్ చేసిన తర్వాత ఎటువంటి స్పందన లేదు, ఇది నకిలీ వెబ్‌సైట్ అని నాకు తెలిసింది. దయచేసి నా డబ్బుని వాపసు చేయండి మరియు ఈ రకమైన నకిలీ వెబ్‌సైట్‌లపై చర్య తీసుకోండి.. ఇప్పుడు నన్ను ఎవరు మోసం చేశారో చెల్లింపు వివరాల గురించి నేను సమాచారాన్ని పంచుకున్నాను
నేను ఈ upi IDలో మాత్రమే డబ్బు చెల్లించాను

నా పేరు m.maheshఈరోజు నేను redme9 pro max కోసం 498 రూపాయలు చెల్లించాను. పేమెంట్ చేసిన తర్వాత ఎటువంటి స్పందన లేదు, ఇది నకిలీ వెబ్‌సైట్ అని నాకు తెలిసింది. దయచేసి నా డబ్బుని వాపసు చేయండి మరియు ఈ రకమైన నకిలీ వెబ్‌సైట్‌లపై చర్య తీసుకోండి.. ఇప్పుడు నన్ను ఎవరు మోసం చేశారో చెల్లింపు వివరాల గురించి నేను సమాచారాన్ని పంచుకున్నాను
నేను ఈ upi IDలో మాత్రమే డబ్బు చెల్లించాను

I had placed an order for motorola edge 40 on 21st June 2023. Before placing the order the delivery time shown was within 2 days for Bangalore. After placing the order it change to 1st July. I was shocked to see it took so long to deliver a mobile when other platforms are delivering the phones in a day or two. Today early morning, 1st July, the website is showing as the seller has dispatched but the courier partner has not picked the product yet. If the order has been placed so long back, I am not understanding why has the courier guy not picked the order yet. Don't know where the problem lies. I clicked on the help button since I could not find the flipkart customer care number, i got a message saying that the complaint has been logged and they will get back to me on 5th July??!!. And to make make it worse the delivery date now mentioned in the website after raising the complaint is 8th July. How long do I have to wait for mobile phone to be delivered. Very disappointed with flipkart.

I ordered WD Blue 1 TB Laptop Internal Hard Disk Drive (HDD) (WD10SPZX/WD10JPVX) (Interface: SATA, Form Factor: 2.5 Inch) from flipkart which was delivered to me on 25th of Jun 2023 which i ordered on 21st of jun2023 . first the product is delivered to me is without a bandbox of wd hdd and in box there is only a hard disk nothing else . box is simply brown color box box quality is totally worst . and that delivered product is not working in my laptop so flipkart provide me a replacement . so replacement is done on 30th Jun 2023. and delivery agent comes to pickup my product and let you know one thing that the delivery agent is not that person whom you assigned on the delivery time they told me that person who is actually a delivery person is not available and for verification of my old defective product they click my product image and send to that person to delivery actual person . the delivery and pickup location is not same of my given address so delivery agent is hurry so I pickup my parcel and give otp to them . and when i open this parcel at my home the product i received is blue colored plastic ball . i have a video prof o[censored]nboxing and tampered box images . when i complaint to flipkart customer care they don't resolve my query . i will attach all the screenshots of tracking status and invoice and all .
i will also send seller details:

Sold By
S M COMPUTERS,
638, GALI NO-06,
24 FEET ROAD, ADARSH NAGAR, NEAR 24 FEET ROAD,
FARIDABAD - 121004