Flipkart Complaints & Reviews

I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days for rs.11699 prepaid after card discount on hdfc bank card and it's delivery date was 22nd october and today is 4th november till now i have not got my delivery and the product is misrouted from 16th october it was dispatched to allahabad which is the final delivery station but den it was routed to varanasi and den no update.. Its showing only in one location since 19th october there is no update in tracking id after that. And on 2nd november company called me and asked me to cancel the order as dey cannot deliver due to unforeseen issues... How lame excuse is dis.. But i m not gonna cancel it... How can flipkart even ask for cancellation i waited for so long from 14th october for 25 days my money is blocked and moreover i ordered through hdfc card in big billion days so extra card discount of 1300 was applied now if i cancel and place a new order i have to pay dis 1300 more.. I am saying dat i[censored] cannot deliver it den pay me the difference amount nd i will cancel it and place a new order

Flipkart's resource came to install the washing machine, which was purchased from them recently, and sold me a stand as well. Soon found water leaking from washing machine and informed flipkart. Flipkart again sent their resource to investigate the problem. Resource advised to remove stand. Stand is now laying unused. Called flipkart to take back the stand and refund the amount paid for the stand. However, flipkart is refusing to take responsibility for their representative's advice and counter advice to me.

Has anyone ever encountered a similar problem and what was done in your case? Any advice is appreciated. To me it is a case of flipkart selling poor quality products to customers and not taking accountability.

Sir i've ordered my phone of amt 15899rs.
After 10days it dnt refunded to my account.. Kindly refund the amt. I've wrote complaint to bank for refunds. So plzx refund my amt to my account.
U people bhave told like this to me
Please reach out to your bank with ref. Number if the amount does not came.
Iam trying since from 10days. I[censored] people do such things tgen how vil customer vil buy products in flipkart.

My order had been placed on 6th nov. It is paid online through debit card. Was supposed to be delivered by 12th. On 9th morning. I got message saying it'll be delivered on that day and the contact information was sent. But.. Around 7pm it says as my item is delivered. But the order isn't delivered to me yet. The contact number given says it is switched off.

Hi Team,
I placed a tv on 14 September nd they provided me the delivery date on 31 sep but they are not able to deliver the product.i called them so many time after that they delivered the package.thn again as per Flipkart t&c u r not allowed to open the package bcz if warranty plolicy. But still they are not installed my package.still no action.

Hi team,

Mobile - Lenovo K8 Plus (Venom Black, 32 GB)

For me this was the worst service experience while buying phone.

I had ordered this phone on 24th October and it was scheduled to deliver on Nov 1st.
But it was not delivered on Nov 1st. Later in the day, i got a message saying that it will be delivered in next 4 hours. After contacting the flipkart customer care team, i was informed that it will be delivered by 5th november. It was not delivered on 5th november. Again, when i contacted the customer care team, they assured me that it will be delivered on 6th November. But on 6th November, it was also not delivered. Then they assured me that it will be delivered in next 48 hours by 8th November. Phone was not delivered on 8th november. Again when i contacted the customer care team, they were clueless about the delivery date and did not commit on any date.
I have only received false promises from customer care team.

After wasting almost 20 days of mine from day of booking the phone you have cancelled the order.
If the phone was not available, you should have informed me earlier.

I am really disappointed with Flipkart service and not satisfied with cancellation of this phone. Now the same phone is not available at same price at which i had booked it earlier. How can you justify this.
I feel cheated as your team cancelled the delivery after making false promises during thr sale period.

I would like to get more clarification on not delivering on time and cancellation of phone.

I want them to contact me back on [protected]

Thanks
Mohit Yadav

1 item from your order od[protected] has been cancelled
Hi customer,

Based on your request, your order od[protected] for the below listed item has been cancelled by the seller.

Refund amount ₨. 1054.0

The amount you have paid for the cancelled item will be refunded within 6 business days. We will notify you via email and sms when the refund is initiated by the seller

Refund not received since last 10 days.

I ordered asus zenfone max pro m1 (OD[protected] on 3rd nov amd it reached dehradun hub on 6 nov. It was marked same city misroute and the shipment was delayed by 3 days as it was forwarded back to gurgaon hub. From that day ie 6nov i have not been notified whether the product has reached gurgaon or not. The track id shows still dispatched to gurgao. Has it not Reached there since last four days?
I called customer care and they say that it will be delivered by tomorrow, everyday when i call them to know the whereabouts of my product. Today they have even extended the delivery date to 11.
Seriously flipkart not so professional. I had good reviews for you but this time you have seriously disappointed me.
Please update me about the product as i have to go somewhere or I'll have to cancel this.

Sir mera name amit ha maine ak phone i phone 8 64gb gold order id od[protected] flipkart sa purchase kiya tha jiski payment rs 58999 mane apna creadit card sa ki ha but jab wo order mare pas aya or mane use open kiya to usma iphone ki jagah other keypad damaged phone tha or jab mane iski compaint flipkart ma ki to unhone is bat sa saf inkar kar dia so i request pls help and give my money/product( i phone 8 )from flipkart my mail id is [protected]@gmail.Com

I have ordered 'Billion Fast grind MG122 500W mixer grinder' by Prepaid amount of 1299/- INR on Nov-3rd 2018.(Paid via Phone Pe)

We did not receive any call for delivery, but I got message and update, stating that My item has been delivered.

I have tried to reach Flipcart executives over call, but no proper response. Moreover, they are stating that to get information of my item delivery or update on my complaint it self will take 3 working days, without any proper proofs.

We are being very tensed, about our order, bcz we already paid, and officially its delivered by Flipcart. No guarantee on our complaint immediate assistance.

How can such big a online false website it is..Dont know about others..for me a very bad experience..Please do not do pre paid on your orders.

I ordered redmi note 5 pro for rs 11700 under diwali sale and sbi credit card offer on 3rd November 2018. Soon after I got message of successful transaction. I got message on 3rd November that phone will be delivered by 4th November. On 5 November I called up flipkart executive to find out the status then he said that product is misrouted so I should cancel my order. I was not ready to cancel but he insisted for cancellation and he only cancelled while talking to me. This was my first but worst experience with flipkart. I requested flipkart executive to call up courier services because i could check in tracking Id that my phone has been received ni chandigarh but he denied. I am enclosing screenshot for the same.I want my same phone in same price. Kindly resolve as soon as possible. Regards

Dear Sir,

I have ordered for a Aqua Grand water filter for my mother,

Customer name: Vivekanand Balusa
order number OD[protected]
Product: Aqua Grand Water Filter

which was delivered and when they sent technician to fix it he found that its damaged product.

We have paid installation charges to technician even though he didn't fixed it and we have requested for replacement (as the policy is for replacement within 10 days) or refund the money. But after several calls and mails, they are not processing either refund or replacement.

Now they say replacement times is over we can do only repair, even for that we have agreed but the repair centre personnel are not doing the repairs.

My mother is old and she can't talk other than telugu, and as NRI staying in Dubai, except sending mails and making calls.

Please help me to resolve this issue as early as possible

Thanks and best regards
Vivekanand Balusa
Delivery Address
Padmavathi
H No:16-8-933/A/1, New Malakpet, Hyderabad Malakpet, Hyderabad - 500036, Telangana
Phone[protected]

I am really annoyed by the service of flipkart this days, I had ordered a product which i prepaid and was ready to deliver but t the last moment message arrives that we cant deliver your product as it has been cancelled which i havent cancelled. I decided to call to local ekart office and enquired about my product with its tracking id at around 3 pm and they says product is here but we cant deliver at your place. I said its ok I will come to your office by tommorow and will recieve by myself and the surprising answer comes that they have cancelled my product for deliver without my concern.. it is really inproper service by flipkart

I have cancel order on flipkart on 30.10.2018. Daily i have call to flipkart executive 2 & 3 times. But they can not resolve my problem. I am very frustrate from your services, you are provide a very bad services. Last 9 days my refund is pending, no amount reflect in my egv account.

My order no
(1) od[protected] 10000+5999 rs
(2) od[protected] 3805 rs

I ma waiting for refund last 8 days, now no offer in flipkart,
I cant purchase any mobile in diwali offer session by flipkart bad services that you are provide.

Thanks for your bad services

Hello sir,
I purchased an IFB dishwasher on 26th on Flipkart and was delivered in time just 3 days (till here was good) on 29th
31st an unskilled still arrogant engineer came to install it
He only opened the delivered box etc and while installing in progress we found that on back side right down corner a lock which connect side metal panel and main chassis was broken so the side panel was loose and come out at that corner also the balancer weight (cement block down near same corner was cracked)
He stopped installation and we packed it up again and advised me to put it for replacement
So same day on 31st oct I put requested on app of Flipkart for return & replacement
They gave date of 6th November with message that engineer would visit and approve the replacement of issue not fixable
On 6th no one came, neither technician nor the replacement machine
And found on the app message that my replacement was canceled as my issue was fixed by the technician, thus so annoying 😰
So I called up Flipkart and IFB customer care and complaint about it
They advised me to put request again for replacement
I did same
Now the date was given as 7th November tech visit and replacement
Again same story
No one came to check it fix it either replace too
Again this too was canceled without any reason and without my confirmation
Now this was too much
Now after calling customer care they said by 11th tech will visit and will do replacement if really needed but by that time the replacement period of 10 days getting over
And I’m scared that after they will get the reason to just ignore me
So please look into this matter this is really big scam of Flipkart, their seller and IFB also
I’m planning to go to court although thought to complaint here first and see for result
I hope you may be able to solve this issue than would be really great
Thanks

I have never been satisfied from flipkart in terms of delivery. They never ever deliver their product on the expected date (atleast in my case ). But thats not the reason for my complaint. It's been two to three days, my product reached the hub closest to my destination, but every time the delivery man is making the same mistake. He goes to other destination instead of mine, though i have clearly provided all the details of my address. This mistake had not been done once, but twice . This mistake is not at all expected from such an reputed company like flipkart . I am very disappointed. I dont know when they will successfully be able to reach my address and deliver the product. i have lost all hope in flipkart.

Flipkart's delivery boy didn't come to the delivery address or try to contact. When we tried to reach him his number was always switched off then he cancelled the order saying could not contact. Order was on a sale now the same product's price increased. Flipkart's delivery is becoming pathetic, if it couldn't delivery at that place it should not show that address.

I ordered a mobile phone on flipkart. The actual delivery date is Nov.7th, 2018. And i got a text message that your product is Out for delivery. And they given a courier boy mobile number. So I called to that number but that number was switched off. So I mailed to the flipkart customer support and explained the details. They replied, that you ll get your product on today (nov.7th) evening by 7pm. But I didn't get. So I mailed again. But within few minutes after i mailed. A text message received from the Ekart logistics that they said, No response from customer. So not delivered today. But I don't get any call from them. Then again I mailed to the customer support, and they replied the same story and tell wait for Nov.13, 2018. But today morning (Nov.9) again i check in the Ekart tracking app, they updated today too, "No response from customer" Last 3 days no one contacted me but they r saying like this. Flipkart customer support is not good to help the customer also their twitter support. Todwy afternoon i got a call from flipkart. A lady talked and gave a mobile number and said that number is flipkart wish master's number. He will deliver your product. So I contacted that number. But that number is wrong number. Someone stranger talking and said I'm not that. How flipkart cheating their customers...This is my second time that I'm facing the problem with flipkart. Its a gift product. But the flipkart and the courier partner are punctual and genuine with their customers. I seen many many complaints about this on theri twitter page. So please take action regarding this immediately. They are spoiling customers happiness with their useless work.

Dear sir/madam
I had orderd for two noumber of screen guard of Gionee A1 lite on 31/10/2018 with order id OD[protected]. Ireceived only one product in side the parsel on 9/11/2018.But i am very sad that i have not got another productinside the parcel.This type of activitiesis are unexpected such like a big compani.

As you have mentioned powerbank cable included in the package of mi powerbank during purchase but i didn't received charger cable along with powerbank which i received yesterday. This complaint is to send me the powerbank cable. Please kindly ensure my complaint and hope that i will receive power cable as soon as possible because you mentioned that cables will be given alongside with powerbank.