Flipkart Complaints & Reviews

I ordered a laptop and got a faulty one and trying to get a replacement for past 20 days whenever i call agents reply to wait for 24 hours our back end team will contact you.. After 20 days now getting a email as per your request we have cancelled the replacement... For which i didn't even get a call back for.. Today when i call and informed the same agents says we will do the replacement once again. And you will get a call back in 24 hours... Every time it is the same and few agents told because of big billon days sales we are not able to reach at right time... If you not able to handle the issues at the first part you (Flip kart) should not do such a sales... Disgusting... Worst customer experience and the worst support of all time... A frustrated customer

Flipkart guys, please go and take training from amazon!!!

Take tuition from them like how to make relationship with the customer and resolve the query of the customer!!!

Thooo!!!

Shame on you!!!

I ordered a mobile fone which was unboxed and after using of a day only it got heated.

I called 15-20 times to bloody cheap flipkart to refund my amount but these
# and beggars neglect my call everytime

Call me #!!! [protected]

Sir mey ek mi note 5 pro ka mobile oder kiya tha.. Delivery date 31/10/18.. But delivery not done in this day... Mey customer care se bath korte hey to un lok may bolatha ki this oder have been delivered in 3 november... This is ok... But today i check oder.. The product has been return.. Mey firse customer ko phone kiya tha un lok bola hay this product has been damage.. Firse oder koro... May or bathana chate hu ki.. Meye ghor pe as pass means joynagar se as pas product ata hu ar return chala jata hu.. Product damage huya tha to customer care se 4 bar call carta hu but o lok mey bar bar bolti hay ki upko product mill jayigi...

My uncle have ordered a calculator on 5th october 2018 from flipkart, i received it on 10th october 2018. But i want to returned it, so i place return, after this i got a call for pick up, i postponed the pick up date, but they canceled the return without notifying me. This thing is not excepted from flipkart and i am so much disappointed with them.

I have purchased oppo f9 phone from flipkart on 19th oct (Oder id :od[protected].. They promised to deliver it on 23rd oct. Then on 23rd oct i received a message that your product delivery is delayed by 3 days. It will be delivered on 26th october. On 26th oct again same message its further delayed by 3 days and u will receive it by 31st.. Same thing continued again i received a message on 31st that its delayed by 3 days and it will reach to you by 2nd november. And again its delayed
I talked to customer care executives they are unable to do anything and just giving fake promises. After calling to customer care to find solution from higher authorities they told me "higher customer care authorities are busy in sells so not able to attend customer calls" even after waiting for more than 30 minutes for their response.
Will u please return my money and cancel my order if you are unable to deliver it.
The shipment gets misrouted twice after coming in my area perimeter (5-8 km away).
No responses from customer care just fooling the buyer.

I ordered a phone iphone 6s amount 23, 999 on emi for 12 months on 12th october but the whole amount was deducted and i have to pay more amount to my credit card. I have to pay 5818 rs this month while on emi it would have been 2200 rs. Please convert it into emi.
I am prince raj. My address is m&m deluxe mens hostel, padma sri gardens, gowlidoddy, hyderabad
My flipkart account is : user no-[protected]
Please revert my amount soon.

1. I have a purchased a product (Tv entertainment unit) from flipkart. The product was received on 22nd and expected to be installed by 24 oct.
2. The product is yet to be installed even after repeated calls to customer care and their service partner jeeves.

3. Emails are unanswered from flipkart. They are promising to resolve my issue within 24 hours from last 10 days.

My flipkart order id is od[protected], i was purchased multitank hp ink tank printer from flipkart. But, i received the product with a complaint of the colour printing. I was raised a replacement request three time. But all three times they said arranged technician visit only. But not any technician visit or not contact me through phone. But in the flipkart website tote they have updated visited the technician.in this this regard i was lodged a complaint also. But no use. Till they not given any soloution.

I had placed a request to return the above product and it was scheduled to pick up on 18th oct but the flipkart has not yet picked the product and everytime when i call them, they will advise that the complaint is forwarded to a different team and they will call you back..

I will receive call from a different landline number and they will ask for 2 working days to resolve this issue as there system doesn't show the right update..

I'm fed up with this issue, please help me

My name is raghavendra rahul r
Mobile number is [protected]
Email id is [protected]@gmail.com

Order id - od[protected]
Purchase samsung galaxy on 6 which was delivered on 30th october 2018. Phone was hanged so i want to replace the phone but there is no return option abled in my accounts order. I call to customer care they told me that return option was abled in next 48 hours but the return option is until disabled after 48+ hours. So i want that return option is abled in my account immediately and also tell me the duration to solve the problem.

I am monuj saikia. I have an account with flipkart with the email:
[protected]@gmail.com.

Up until 29th october, i have had no problems with flipkart. But then i was
Suddenly unable to log in to my account. I kept getting the error message
"login unsuccessful, please retry".

I followed up my issue with the customer service of flipkart [incident:
In[protected]] but they have failed to successfully address my
Issue. I registered another complaint [incident: in[protected]] but failed to get a satisfactory response from flipkart.

A representative have mailed me a final reply stating false allegations
That i have used unauthorised payment methods, and that my account have
Been banned. (The message is attached for your reference).

Now i can provide complete proofs that all the payment methods used in
Flipkart by me were authorized and legit. I haven't made any unauthorized
Payments.

This is a serious allegation that flipkart has accused me of.

Also, i have a gift card balance of rs. 1000 which i am no longer being
Able to access. According to rbi guidelines, e-commerce companies cannot
Make their wallet balances inaccessible to their customers. I acquire these
Gift cards as incentive for my market research activities. They are
Completely legit. (Proof attached below)

I have attached necessary proofs to verify the legitimacy of my claim. I
Request you to please take the necessary actions and resolve my grievance
As soon as possible.

Attached below are the proofs of how i get my gift cards, the debit card authorization details which i used in flipkart, and the message from the customer service representative who accused me falsely o[censored]sing irregular payment methods.

Yours sincerely
Monuj saikia

I have not got refund for the order id od[protected]

Then asking to pay for the same order, in cardless credit, and not responding to my mail then the order is delayed so only i cancelled the order, they are saying i recived the order but, i did not recived the order due to delay only i have cancelled the order, they told it will be dont in 6 buisness days i have cancelled on 23.10.2018 but upto now no one refunded the amount but asking to pay the emi for the non delivered product and threataning me to pay the emi, kindly help me to file a compliant iam so sufficicated.

Hi my name is praveen

My email id : [protected]@gmail.com
Mobile no:[protected]

And my problem is i am unable to update my password & login problem.

For last 2days my account is not opening. I used my old username and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
That is the problem i am facing so please solve my problem as soon as possible.

I had ordered three phones during the big billion day sale. One reached by the stipulated time. The first two phones i had ordered on 10 oct could not be delivered due to operational issues and the customer support team asked me cancel the order. However, there is no cancellation option for the order. Upon raising this with the customer support team again and again and again, they keep sending messages that my issue will be resolved by a certain date. Then i get another message that there will be a further delay. Will this issue even be resolved?

Order id: od[protected]

Aayush
Flipkart plus member

I have ordered "jbl t160bt bluetooth headset with mic (Black, in the ear)" on[protected], order id: od[protected] in flipkart from seller "supercomnet", the product was delivered to me on[protected], i have found unseal box, and earphone quality was not the same as mentioned in the description and also there are serious issues during calls. I'm not satisfied to that product and i want the money back as the refund so that i can purchase another model, but unfortunately flipkart does not provide that procedure of refund money rather they provide replacement of the product. Even though it's written during the purchase which is not visible, flipkart can't deny my right to return, the right to return goods that have not been used, within a specified time for a refund if one does not like the product he has purchased, as to be provided right to return and get refund as consumer protection.

Hi consumer complaint team... It was mentioned that my headphone has 10 day return policy and now it changed to 10 day replacement policy. They are cheating me now. I have sent many mails to flipkart and none of them have proper response and they totally deviate from the topic. I even asked why it is changed to replacement from return but now they are saying that the seller will only accept replacement. My order id is od[protected]. Please do the needful. Thank you.

I tried to book the realme 2 in the flash sale on 2nd october but after doing the payment the product was showing out of stock which is not possible in any case so raised the complain to the flipkart but they denied that there is no such entry so i contacted the bank but they said that the payment is successful now i don't know what to do i will request flipkart that please return the money.

Dated: november 01, 2018... Flipkart diwali sale offer.
Hello officer
I want to place an order for "lg q stylus (Black, 32 gb) (3 gb ram)"
On flipkart website under phole exchange offer. I want to exchange my
Jivi tnt3 revolution (2 month old only) as there is option showing any
Smartphone having valid imei number can be exchanged.. But when i give
The particulars on the exchange form, it shows in red colour "entered
Imei does not belong to the brand and the model." whereas i do have valid imei number of my phone.
I have chosen the phone brand as "any other smartphone" option from
The scroll down menu and model name also as "any other smartphone"
Option from the scroll down menu as provided by flipkart on the
Flipkart mobile exchange form available online.
Please provide me with reasonable answer and guidance to place my order.
Waiting for a speedy response,

I Ordered Nokia 5.1 mobile on 25 /10/2018. the product delivery date 27/10/2018. But still now i didn't receive my mobile. I called many times to customer care. No one reply to me properly. they said, they also don't know the status of my mobile. what is the irresponsible answer?

I have placed ordered at 1 November 2018, Mobile Back Cover through UPI transaction at [protected]@ybl using PhonePe app wallet, which was debited from my icici bank account but my order was neither successful nor failed, Even I am not able to see anywhere in MY Order List.

Now I have called the icici bank, and they told that transaction was successful with UPI transaction I'd[protected] Please do needful.

Registered phone number -[protected]

Email ID- [protected]@gmail.Com