Flipkart Complaints & Reviews

Order ID: OD[protected]
I was purchased Asus ZenFone Max M1
(Black, 32 GB) from Flipkart & I received defective product this phone is over heating & hanging also there's lots of fault in this device So I want refund but Flipkart didn't give me refund or replacement main thing is 2 days is left of 10days policy.

Ref: order id: od[protected] and the invoice number: faawhm[protected]

I have recieved the product yesterday. Its not working properly. First it has touch complaint and hang issue and it's turned off few hours back and now its kind of dead. Please do the needful.

Regards,

Sreejesh mohandas
Malayattil house
Moolavattom p o
Kottayam

Mob: [protected]

I ordered REDMI NOTE 5 PRO( GOLD 6gb, 64gb )on 4th nov evening with an exchange offer of my old IPHONE 6 (4800rs) with COD as my payment method and on 5th NOV evening i received a ROSE GOLD variant with Gold variant box (and even it is not working ), I immediately contacted customer care, they suggested me to put a replacement request, and i did but the very next day they rejected my replacement request by saying "seller is unable to fulfill your return request" . Now i dont know what to do .

My orders not delivered at my house.
My address is arua village but i am receiving my order from pattamundai.
So please send my next order in may home address.
My address is
Sharadananda giri
Hariharananda matru ashram
At - arua, po-kadalivan, dist - kendrapara
I ordered two things and i got it from pattamundai. My request is to send my next order to my above address.

Order date : 14 april 2018.
Invoice number : fabokh[protected]
Product : vu 98cm (39 inch) full hd led tv

I have purchased a product from flipkart in the mentioned date from my friends flipkart id. I had an offer that no cost emi for 9 months.
So i paid through my credit card. I never notice the monthly due since i have another purchase bills along with this.

Recently i notice the amount i paid to my credit card is not reduced the interest. I already 7 due for my order. I notice that i am end up paying the emi with interest.
I checked with bank they replied me that the interest will be bare by flipkart as a discount. But that is not the case here.

In the invoice the amount mentioned is 18999, and they mentioned the discount is applied but not applied really. I am end up paying the interest that costing me 18999 + gst.

Is this the way major online seller like flipkart do. I would like to file this against flipkart and needs a resolution on this.

Regards
Caxton

I had ordered online the maharaja 18ltr air cooler from Flipkart on 16.10.18.product delivered on 22.10.18.payment done.
Damaged maharaja air cooler received after full advance payment done.return request raised and pickup was scheduled on 29.10.18 but not done any pick-up by Flipkart since request cancelled at there end.Again second time return pick-up was raised and new date was 06.11.18, but pickup not done citing request cancelled from Flipkart automatically.
Now 3rd time request raised for pickup and new date 10.9.18 was given today.date after dates, I think there some logistic department fraud going on and they canceled request automatically and extend timelines till refund validity expires.

two times return request directly cancel from Flipkart without my knowledge.25 days have passed but still item not pickup by Flipkart even after regular follow ups.
Pathetic customer service and logistics is bad.
No escalation matrix available to attend customer.
Will never purchase from Flipkart again.

Hello team,
I didn't receive the product intex 12500 mah power bank (Od[protected].
The delivery guy called me on 21-10-18, but i didn't pick up the call, after some time i got message that my order is delivered which i couldn't check as i was busy. How can delivery guy deliver it without my concern? The next day i checked the message but when i came and check in my hostel the next day, i couldn't find the package. Really disappointed with flipkart. I've written so many emails to flipkart with query (In[protected] but no response from flipkart. Pretty much disappointed with flipkart. With this flipkart has lost a loyal customer. I need this to be solved as soon as possible.

Sir,

I have ordered a skybags spotlight 4w exp strolly from flipkart on 13th oct. I have paid full amount i. E rs. 2498/. On 23rd morning i got a message saying that your items is on the way. By eve got another message saying that your items is delivered.

From then to till now just before 5 min (On 11/7/2018) called their customer care several time. I called flipkart and the delivery courier partner delhivery also. But the response i got from them is deeply disappointing. Just a recorded message that sorry for the inconvenience and please wait please wait.. First asked me to wait till 31st oct, within that will provide a solution. But i dint get anything after that,, only getting a message that wait wait!! Till when??.

Not even valuing that i am a customer paid full amount which is 2498/ and not even considering my inputs. Just passing as it is. Each time when i call i have to explain the reasons and not even having option to refer the previous complaint.

I need to escalate this to the higher authorities since i have paid full amount and i have the rights to know where is my item or where is my money!!

Totally disappointed shopping experience from #flipkart #worst.

Cheating common people by providing offer's!!!

I need to get my money back. Please help me to get the same.

Orderid: od[protected]

Hello sir/mam this is nimesh jadav, i have ordered an redmi 6 (Gold, 32 gb) with order id od[protected] on 2nd nov 18 it was supposed to be delivered by 10th nov 18 with shipping provider blue dart, the shipping provider told me about he will not deliver my order to my address, he will deliver my order at nearly at blue dart office, and it's 10 km from my actual address, so how can i collect my order?

Can i drive 10 km and collect my order?
It's fair or not?

I just want my order at my right address, i don't want return my order, so please help me and place my order at my address.
Thank you

Greetings for the day and wish you happy diwali...!
Recently i got your response of my placed order id - od[protected], it's unacceptable. I really disappointe with your this kind of customer service. If you don't able to deliver the product in that address or you don't give service in that particular address than you can also indicate at time of order the product. After waisting 6 days of your customer, you easily email and text that your service providers are able to deliver product that address. Is it simple as you say? You know there are a many online service providers and e-commerce websites we can approach and they are available to provide services in that particular address.
Who's responsible this kind of inconvenience and time waist services, it's really unacceptable. You've to anser for this, and have to deliver my product at any how, this kind of customer services not good for flipkart.

Regards
Rahul
Contact no - [protected]

Iam arigela ramesh i got phone cal from flipcatluck draw i. E is [protected] it company number it is cals and whatsapp also availabele frist akasha anand call me you won a tatasafari car sir you will pay the money 12600 for registration charges he give sbi account number bharatkumar [protected] sbi ifsc sbin0003210 so iam deposit the money 12600 that account then after tell me you pay 27200 for 5 years insurence and 9 servicings and tansport charges but i have no many i said but he send is company id card but iac belive this nexday rajdeep goush cal me he say you pay insurence money and transport money so i say i have no money how can belive me. But he send adharcard proof and rbi card it is fake or real si pls tell me sir

I have raised a refund against order id od[protected] on 21st october. Filpkart executive shared one refund id with me and asked me to contact bank or bank customer care. Bank customer care says they need utr no. They can not provide any information with arn no. Provided by flipkart. I have contacted flipkart for many times but every time they said raise a complaint against bank.

Sir
I perched several products by flipkart sale by not single product i received yet by default of courier boy he was cancelled my 7 products by updated wrong information by personal issues. He is very bad behaviour person n not interested on there work. I ordered my products because i want it but ur courier boy calling me just one-time n said i[censored] want ur products than u will come my office n recieve it otherwise i will return ur order i said this is not fear u have to deliver my products in door step. Then he misbehave with me n return my several projects n this is not good for flipkart n coustomers too plz take strict action on this matter

I ordered asus zenfone max 1 on date 26/10/2018 with order id od[protected]

Mobile had camera issue and i raised complaint on very first day. Their technician named tusar ahire visited my office and confirmed that there is problem is mobile and need to be replaced. But he said he will do false reporting of mobile and will say its ok, as he has pressure to provide pass certificate and want to remain in companies good books. He said i raise complain again after few days and then he will mark as there is problem.

On hearing this, i started recording secretly without his knowledge. I have uploaded video here, which shows he is confirming problem. Flipkart man is also being heard saying that next time buy from amazon for better service. If their staff says to buy next time from amazon, how to trust flipkart. He did false reporting and i am stuck now because of this

I raised many complaint but all in vein. Flipkart kept saying today-tomorrow and passed 10 days. Now they are saying 10 days are passed and replacement can't be done and i have to contact service centre

One more thing, i have audio recording also, in which flipkart staff on phone is saying that, technician has my signature on ok report, which i have not done. This is again case of signatory forgery.

I am planning to take steps against company soon

Friends never buy from flipkart again. Share this proof to as many people you can, so that they can be saved

Conclusion : flipkart replacement policy is fake. Technician has pressure to provide ok report and due to this customer suffers

Video proof link : https://youtu.be/1Plfg__BsI4

I ordered asus zenfone max 1 on date 24th oct2018 with order id od[protected]

Mobile had camera issue and i raised complaint on very first day. Their technician named tusar ahire visited my office and confirmed that there is problem is mobile and need to be replaced. But he said he will do false reporting of mobile and will say its ok, as he has pressure to provide pass certificate and want to remain in companies good books. He said i raise complain again after few days and then he will mark as there is problem.

On hearing this, i started recording secretly without his knowledge. I have uploaded video here, which shows he is confirming problem. Flipkart man is also being heard saying that next time buy from amazon for better service. If their staff says to buy next time from amazon, how to trust flipkart. He did false reporting and i am stuck now because of this

I raised many complaint but all in vein. Flipkart kept saying today-tomorrow and passed 10 days. Now they are saying 10 days are passed and replacement can't be done and i have to contact service centre

One more thing, i have audio recording also, in which flipkart staff on phone is saying that, technician has my signature on ok report, which i have not done. This is again case of signatory forgery.

I am planning to take steps against company soon

Friends never buy from flipkart again. Share this proof to as many people you can, so that they can be saved

Conclusion : flipkart replacement policy is fake. Technician has pressure to provide ok report and due to this customer suffers

Video proof link : https://youtu.be/fcchFkUnxFs

Order id-od[protected]
Product-jbl bluetooth speaker.
Sub - missing product.

I can't share my government id. It my privacy. N sab ko nahi de sakte. Apko kui du? Customer ko bekuf banana bandh koro.

Many time talk and bol raha ghar se bahar hu 20 days k liye. I can't provide id n meet. Phir vi harassment kor raha hai.

1 month wait korne ko bol raha hai. Mein 20 days bad job ghar pe back korunga uske bad resolution provide korenge. Bohot pareshan ho raha hu. Issue resolve quickly.

Missing product 10 days over ho gaye but refund or replacement nahi provide kiya.

I can't wait for resolution. Refund or replacement immediately now.

I have ordered an iphone 6s with an order id od[protected] on 5th nov 18 it was supposed to be delivered by 6th nov 18, but it has still hasn't come it was under the flipkart assured mark. As i am leaving on 8th nov 18 night, i trusted flipkart with my delivery, it disappointing to see such a response. I want my product delivered before 8th, please do the above mentioned request. It's urgent!

Dear sir, i am babu. R i here complaining against flipkart, because i ordered one krx pvc 20 kg combo 2 wb home gym kit product ordered on sun, oct 14th 2018 and flipkart gives delivery date on sun, oct 21st 2018 but still that my ordered product is not reach me. And i called his customer care but there no use and not solve my problem. So you please help to get my ordered product for me.

Ordered 18ltr maharaja air cooler from flipkart and received on 22.10.18. Made full payment in advance on 16.10.18 while orderingitself.
After opening box all parts found damaged condition. Immedietly took photos and also raised return request on 23.10.18. Pickup date was 29.10.18. No pickup done and request was cancelled from flipkart.
Again customer care told to raise second time request, again new pickup date was of 06.11.18. No pickup done and request cancelled. Third request again raised and new date of 10.11.18 given.
Now portal showing no refund applicable.
Really pathetic customer service and logistics mgmnt of flipkart.
Will avoid flipkart henceforth for such lame services.
No resolution after almost 1month.

Mane order kiya tha mera power bank to vo muje nahi mils... Aap shabi ke muje vahi products nahi mili mere account mese paiss bhi cut gaye tabhi nahi mili. Me jobhi koi product shopping karta hu to shabhi me problem aa raha he.. Me pehle karta tha to koi problems nahi aa raha tha... Jab mera mobile redmi mi 5a mobile me problem suru huva.. Tabe se aa shab ho raha...

Abe me aap ki company me ligli kesh thokne vala hu..
Aap mujr call kijiye,

I wait to u call..
My mobile number [protected]