Flipkart Complaints & Reviews

Dear team,

On 7th nov i enquired with customer care regarding the product benefits and offer by using sbi credit card.
By 4:28 pm i enquired with customer care, on telecom he confirmed that the difference amount of 5200/- will be automatically sent to our credit card even though the payment 31999 paid.
After taking confirmation from them i ordered ifb 8kg front load fully automatic washing machine.
Now i lodged complaint immediately after my payment 9:30 pm on same day 7th nov.
The offer that showing 26799 and telecom with customer care screen shots were attaching for ready reference plz do the needful.
Regards
E krishna
M. No [protected]
[protected]

Order : od[protected]

Flipkart assured refund rs 10599 on before nov13 02.00pm..

Still they have not taken any step on refunding... It's planned cheat from flipkart?

I have ordered honor 9lite with exchange due to some factor exchange failed and flipkart agreed to refund my amount on nov7'2018

Total amount taken from my account :rs 10699

Refund made by flipkart on nov7'2018: rs 100

Called up customer care rs 10599 will be credited on nov 10'2018 then nov13 and now again nov 17

In india bank transaction not more than a day... Is flipkart planned to cheat customer by returning rs 100 taking huge monet rs 10599 with them itself

I have bought mobile oppo f9 in big billion day sale, i bought this mobile for my sister but she was out of town when i received this mobile, when she came back and opened the box and switch on the mobile, she noticed that there is one dot in screen (Looks like someone has repaired the display) but as replacement policy is only valid for 10 days we were not able to do anything.
Now what to do with this defective mobile.
Flipkart is really the dump site where seller can dump its defective products.

I ordered a pressure cooker on 4 nov on with a excitement of gifting it to someone but it doesn't reached at my house even on today 14 nov while flipkart said that it would be reach to me on 9 nov know i am unhappy with flipkart because i have to gift it to someone. But it doesn't reached me even today on14nov so please tell me what can i do. I am so angry and it is common

I had ordered an honor play 64gb from flipkart via order id od[protected] from my account (Akhil. [protected]@gmail.com). I have received a different product and not the honor play. I have received some panasonic mobile which is broken and the box is also in damaged condition (Pics and unboxing video are given below).
I had applied for replacement of the product but flipkart had rejected my return request giving a reason that:

"we are sorry to let you know that the seller will not be able to fulfill your return request as the reason selected by you while raising the return request was incorrect."

I want my replacement. Please do the needful as early as possible.

Thanks and regards

Akhil chhibber
Akhil. [protected]@gmail.com

I have affiliates account with flipkart, i have crossed the required amount which is mentioned by flipkart, i got mail that money will be credited to your bank account within 3 working days, but already 16 days has gone but i have not received my money. I made many complaints against them but they have not responded on my mail, so kindly take necessary steps against them

On 1st 2018 i had placed an order panasonic hair dryer order id: od[protected] by using flipkart pay later which i cancelled and after paying the bill of 449 rs i received a return id[protected], after calling customer care i was informed that i have received the refund in
Flipkart pay later account, but i had paid my bill using my debit card, so i should get the refund in the original mode of payment, but it was said that i can only get my refund in flipkart pay later wallet, there is no delivery option available at my area 190015, so the money in wallet is of no use, 449 wasted by your mean business tactics

I had ordered a puma flip flops and a hush puppy sandals worth a total of 2300rs, and mode of payment selected was cod. Proper address of my home was provided too. On the date of delivery, i received a text message instructing me to pick up both the items from an ekart facility which is 30km away, instead of the home delivery. On all my previous orders, the products were properly delivered at my home on the exact dates. I frequented flipkart especially because of the steady service. I tried contacting customer care and they were unable to help with my issue, their solution was to pick it up from the said place.
If in my future orders, the same is repeated, i will hav to depend on other online shopping sites with viable services.

This is the copy of the text message i received:

"ready for pickup: hush puppies men bla.. With tracking id fmpc[protected] from flipkart.com is ready for pickup at instakart services pvt. Ltd, empressnest building, near st. Francis church rd, kathrikadavu (Map location: www.google.co.in/maps/place/10.1125, 76.3768). Timings: 09:30:00 to 19:30:00. Please collect it before[protected] using pin: 5949 and pay 1649.0 by cash on delivery."

Pls do look into this problem and rectify it at the earliest.

Brgds,

Client.

Till today its get pending, i want it resolved soon, please sure for that, till 3rd nov to today its pending,, its matter of company goodwill also, i think, i mean how seller could be deny to return as per flipkart terms??
From customer care every time told me somebody from there side would have been make a call to resolve it but basically nobody called me, till today.
If it is not take any resolve then i have to knock higher authority and court door too. And in future i suggest to everybody to not take any product from flipkart, thats it

I have placed an order on nov 2nd and got it delivered on 5th of nov, 2018. As soon as i switched on the phone, i could feel unusual temperature on the finger print sensor. It was over heating and the fingerprint sensor became unresponsive. I requested for a replacement in flipkart. The technician visited and asked to install a application cpu-z to monitor the temperature.in that app, the temperature shown was in the range 50-65 degree celcius.
When checked back in flipkart website, i could understand that my request was cancelled.
When contacted the technician, i was asked to raise the replacement request again. This cycle continued for 5 days, and i have raised replacement requests 5 times and all 5 times, it was rejected by flipkart.
And now, nov 15th is the last day for replacement and still there are no signs of help from flipkart. This is really cheating from flipkart. When googled, i could find that i am not the only 1 facing this issue. Flipkart's service is really pathetic.

I replaced. My tommy hilfiger wallet because of different product delivered and today i got new one different product they are not deliverering right product i want the refund of my order after replacing my product i thought that next time i will get right product but once again this time again i got different productnow i don't want this different wallet and i will not buy this wallet

I've purchased mobile phone on 13.05.2018 with buy back guarantee policy and i am entitled for purchasing a new mobile by using buyback guarantee worth 15401 on my oppo f7 because
154th day from the delivery date has already passed and it dosnt shows the option of "claim buyback guarantee" please resolve this issue as early as possible
Account - [protected]@gmail.com

I ordered product a on 1st november and expected was 6th november and l raised complaint for this, for ref. In[protected]] but according to that they are again promised to customer we will deliver the product on or before 12th november but they are not deliver the product on same day but so many times i spoke with customer care higher authority but i got wrong information from customer care for every time but no one is ready resolve the issue, simply they are extending the delivery date. They are promising to customer and failing every time, and one more thing they are not ready to track the product details, please take action for this and resolve the issue asap.

Order id od[protected]
I purchase nokia 6.1 plus which was received tampered seal and damaged charger point, in a single return request fliptkart close the return request without any justification of return request and mail to register mail id for refuse to replace the product as per seller said, and flipkart after 15 days without any resolution today disable my flipkart login.

Purchased aTV frrom flipkart order Id OD[protected] jeevas consumer services private ltd is been authorised for insallation the same delivey was on 10 oct 2018 and till date 13 oct 2018 no one came for installation and demo . Mr Ajay Kushwaha was appointed for instllation but he is not picking my phone

My thomson led tv not working after a months of purchase. Showing white line in middle. Chasing service center from last two months but not resolved. Service center is not responding properly. From iast two months am not able to use. I am frustrated. It is in within warenty. Time. Order i'd od[protected]
Order date[protected]
Model no :thomson led smart tv b9
Series 80cm

Neither I initiated any cancellation nor any return.then why you cancelled my order without any prior information. Now when I called your customer care executive then he said that i have to place fresh order for the phone which 3500 costlier than what I paid at the time of order. Now either you deliver my order or give me 3500 credit voucher so that i can place a fresh order.
order no OD[protected]

I have got a delivery of royal oak metro engineered wood tv entertainment unit on november 8th, 2018.

After delivery they promised a 48hrs installation but it has been 5 days they are everyday sending messages of rescheduling of the installation but no one has arrived yet. Through phone they are telling they will send someone but no one is showing up.

Please take a action against it.

My order ticket id is 8k8-27013 flipcart-7697042

Respected india

My self rahul singh from jabalpur. I have ordered two nike shoes from flipkart in diwali offer order i'd od[protected].. Hear the problem starts flipkart delivery boy use to cal me but he don't deliver. I complain to e-com for 7tims but no response. Again i complain to flipkart. Agent cal me and told sorry and assure me delivery by 8pm.. This uneducated employees don't know that flipkart cancel my order before his cal as i spoke to e-com before his cal. These flights cart people tess me for 20 days to deliver a product i feel very bad to order on flipkart..
So guy's don't become fool from flipkart go for amazon i experienced better service..

Regards
Rahul singh
[protected]@yahoo.co.in

I placed order from flipkart and the product is damaged, so i placed return for refund request. But that request is delayed. I contacted support, they escalated case and promised gift card of 500 and 100 rupees. They only provided 100 rupees and telling sorry, we haven't promised 500. I even sent the call conversation to them. Still they're doing noting except sorry.