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Flipkart Complaints & Reviews

2.8
Updated: May 11, 2026
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D
Deepa Ramalingam
from Chennai, Tamil Nadu
Nov 6, 2018
Resolved
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I have ordered 2 quantity of dress. I received only one dress but payment collected for 2 dresses. I have returned the dress i received. I have received the refund for one item but i have not received the refund for the missing item. Please help me to get the refund for the missing item. My order id is[protected]
Product description - little smart kids dungaree for boys and girls
Dec 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2018
Flipkart Customer Care's response
We will revert on it.
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    A
    Ankisaini
    from New Delhi, Delhi
    Nov 6, 2018
    Resolved
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    Resolved

    Website: www.flipkart.com

    I ordered a mobile on flipkart in diwali sale. But after i one day the seller cancelled the order without giving any satisfy reason. Nd present time this asus mobile on sale (Rs 9999). I want give this mobile to my mother as a gift but they play with my feelings. I want to claim compensation. Plz take strict actions. My order no. Is od[protected]
    Dec 19, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 18, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Nov 18, 2018
    Flipkart Customer Care's response
    Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to bulk order. Hence, closing the compliant from our end.
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      U
      Upsc Onlineacademy
      from Hapur, Uttar Pradesh
      Nov 6, 2018
      Resolved
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      Resolved

      Website: www.flipkart.com

      In the month of last week of october, defaulted handset has been replaced & it has been delivered without invoice & again there is a hardware problem.

      On requesting many times flipkart has given approval of reverse pick up but after few hours it is cancelling the reverse pick up.

      Now they have blocked my flipkart account so that i can't apply for reverse pick up.

      Kindly allow refund on this old handset without invoice.

      I have sent all the documents to the flipkart like invoice, screenshots of approval of refund, chats etc. Etc.

      But again & again they are saying your flipkart account has been blocked, we can't see the details.

      They have niot given any reason that whyb they cancelled the refund request many times & why they have blocked flipkart account without giving any warning???

      Plz find attached file as a proof that flipkart is allowing the reverse pick up but after that they are cancelling the request & not blocked flipkart account too.
      Dec 22, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 19, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Nov 22, 2018
      Updated by Upsc Onlineacademy
      Also open my blocked Flipkart account.

      You have blocked it without any notification & even you told me to cancel the return request & file again ...& after that account has been blocked.

      I have all the screenshots in which you have instructed me to do this so that account can be blocked.

      Also you have cancelled reverse pick up of Jivi mobile more than thrice, before blocking of account without any reason.

      If you can't open blocked account, just allow reverse pick up of Mobile Phone which has been sent by you without Invoice.
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        S
        shree meena
        from Jaipur, Rajasthan
        Nov 6, 2018
        Resolved
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        Address: Jaipur, Rajasthan, 302017

        Before a year Flipkart is a trusted Brand. But now days it's totally फर्जी compay
        My last three orders cancelled without any reason. I m totally disappointed with Flipkart. Also my payment is not credited to my account . I am called Flipkart call center many time but they replied that they will resolve d it very soon but that never end। And Now I thought about legal action against to Flipkart.
        Dec 21, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 19, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          L
          Lazim Yoosuf K P
          from Kayankulam, Kerala
          Nov 6, 2018
          Resolved
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          Website: www.flipkart.com

          I bought Asus laptop from flipkart on 27th October.

          My flipkart invoice doesn't have serial number and they have given wrong serial number in the serial number coloum.

          What should i do ?

          Today is the last date for diwali warranty extension offer from Asus

          Flipkart Registered Mobile number - [protected]

          Order ID: OD[protected]
          Dec 19, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 18, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            A
            adarsh dintu
            from Noida, Uttar Pradesh
            Nov 6, 2018
            Resolved
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            Resolved

            Address: 802112

            Why are you not mentioning on your app that you can't order mobile more than two. Is i am purchasing in large quantity. How can you wrote that you are taking for resale and also blocked my account.

            Also raise complaint on 4th nov but no response till dated.

            With this reference no. I am going to complain against your company in consumer court that how you and your company are harassing to the customer. Else you resolve my issues.
            Dec 19, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 18, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              R
              from Jaipur, Rajasthan
              Nov 6, 2018
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201007
              Website: www.flipkart.com

              Flipkart — My order is delayed since many days. i want a compensation of 1000 rs on the same product.

              My Order No :- KRX PVC 40 KG Combo 5 SL Home Jim Kit.

              I have ordered Home Jim Kit on sat 16th Oct 2018. it showed expected delivery date as 23th Oct. As it was CC payment I took a leave for the same. I contacted to the senior in flip kart care center. He told that it has been extended to 31st Oct 2018. While tracking the order status there is no activity conducted from 30th Oct till 06th Nov. Worst service I have not received till date and inappropriate response from service representative.

              Note- I want a compensation of 1000 Rupees on the same product only.
              Dec 29, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 18, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                S
                sandeshh21
                from Hosur, Tamil Nadu
                Nov 6, 2018
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                Ordered a product from FLIPKART on 10th October 2018- order no-OD[protected]. It is a prepaid product. expected delivery was 17th October. Delivery hub was ecom express . We get a message saying that the product is out for delivery. After 3 hours we get a message from them as product was undelivered as the residential address is closed. We din happen to get any calls from them . Customer support makes us wait till 7pm.
                Second expected delivery was 23rd .Fails again . We wait till 7 pm.
                Third expected delivery was 25. Fails.
                Fourth expected delivery date was on 29th.fails
                Fifth expected delivery date was 1st. Fails again
                Sixth expected delivery was on 2nd Nov. Fails .
                We have been calling the customer support hundred times, but the issue dosent get resolved. All they do is extend the date..and make us wait till 7pm, promising that the product would be definitely delivered.
                Finally on 4th October, we go to the delivery hub- ecom express.
                The tracking Id was given to them. They search for the product in the store but don't find it.They happen to tell that the product is stolen or misplaced by the delivery person.
                they tell us to file a complaint with Flipkart. Inspite of registering a complaint, nobody responds properly. Who is held responsible here ???
                Highly dissapointed Flipkart
                Dec 25, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 18, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Nov 19, 2018
                Flipkart Customer Care's response
                Customer raised a complaint stating that the want to cancel the order. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been initiated on 10 Nov 18 and will be completed as soon as the shipment reaches to the warehouse which usually done by[protected]. Hence, closing the complaint form our end.
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                  A
                  Antonyrakz
                  from Nagercoil, Tamil Nadu
                  Nov 6, 2018
                  Resolved
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                  Resolved

                  Address: 560083

                  I bought a real me 2..on November 1...and I was unaware of the new policy they have put... I ordered it coz it was getting out of stock very quickly...after ordering that I thought that phone will be very good like provided in the review ...after getting my hands on the phone...its full made of plastic...and it costs too high 14000rs...and I requested for return but they strictly say no... If I know Abt the policy that was the case why would I buy from online.. I can directly go to physical store and buy... I am unhappy...and depressed it was my 3months savings wasted on flipkart
                  Dec 21, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 19, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    T
                    Tushi Sarkar
                    from Gurgaon, Haryana
                    Nov 6, 2018
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700070

                    I placed my order on sunday evening in exchange of my old phone lenovo which was tested while placing order but the delivery guy rejected it claiming it's body is damaged. On talking to senior by phone they said vl send me someone else to deliver nd see to the matter but they didn't even called or responded. They simply rejected it by consulting me.
                    Dec 31, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Nov 06, 2018
                    Updated by Tushi Sarkar
                    Simply rejected without consulting me

                    Verified Support
                    Nov 18, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      Amardeep0222
                      from Lohardaga, Jharkhand
                      Nov 6, 2018
                      Resolved
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                      Resolved

                      Website: Flipkart.com

                      I had ordered few products order number od[protected], at flipkart.com and as the site was showing the item as in stock, i made the payment (Rs. 4641) of the same through my credit card on 1 nov18. I received a confirmatory e-mail to this effect saying the product will be delivered in 2-3 business days. On 3rd november morning i started receiving many massage for delivery of product
                      Scheduled for today and tomorrow. Out of 13, i got 4 products till evening and suddenly i had received massage that my order has been cancelled. I was shocked what happened did i asked flipkart to deliver atom bomb? Checked my mailbox and there i found this massage:

                      ""greetings from flipkart.com!
                      You made an excellent choice by deciding to purchase one of the top selling products on flipkart. However due to high demand for this item and in order to provide all customers an equal opportunity to avail this great deal we had to cancel the following items in your order od[protected]. Please note that we have cancelled following items""

                      Again i checked on site, there i found exactly what happened, actually flipkart had done a fraud with me or may with many people. Same product now selling at higher price.
                      It's a big fraud by flipkart.

                      One question i want to ask from flipkart, how they can cancel a product which is already about to deliver? Might be someone was paying in dollars but i was paying in rupees, is it so?

                      Please take action on flipkart for these frauds so they never try to cheat indian people. I will never make any purchase in future and also i am appiling to people to be aware of such a fraud.

                      Thanks &. Regards,
                      Amardeep kumar
                      Dec 19, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 07, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Nov 18, 2018
                      Flipkart Customer Care's response
                      Had conversation with customer and informed that as per seller policy and few order got cancelled as it was in bulk. Requested to place fresh order for the same.
                      We are closing complain form our end
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                        V
                        Viraj sisodiya
                        from Hoshiarpur, Punjab
                        Nov 6, 2018
                        Resolved
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                        Resolved

                        Od[protected] is been delayed for almost an month. Even after several calls, the order is still not shiped by the seller.
                        I ordered lenovo ideapad 330 on 13th oct 2018 during the big billion day sell on flipkart but it is not even shipped till now.
                        I called flipkart multiple time but no resolution was done.
                        Every time i called them they say that it will be delievered by the date that they call the "promise date". The so called promise date has been shifted four times.
                        First the order was expected by 26th oct 2018, then it was shiftet to 29th oct, then to 1st nov, then to 4th nov, then to 7th nov, and by the 6th november that is today it is still not being shipped.
                        Never expected that kind of service by flipkart but unfortunately that is the case.
                        Dec 19, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 18, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Dear Sir/M'm i have ordered a mobile phone today payment has been debited from my credit card sucessfully and my is approved but after 3 hours sent me a message that my order has been cancelled. plz refund my payment in 24 hours or approved my order
                        My product purchase data 12.10.2018 and expected delivery date was 25.10.2018 but as on date product not receive.
                        I ordered phone on 12 oct. order id OD[protected]. wishmaster gave incorrect feedback to flipkart saying I did not accept. But he is big liar. He said he will come to deliver next day but he never came. He never picks up phone and is very rude. I want to register complain against him. His name is pawan and phone number is [protected]
                        I am not able to login into my Flipkart account. I receive code after clicking on reset password, but after that not able to reset the password and continue.
                        Pls provide the solution for same
                        Sir i have purchased a i pro powerbank 10400 mah from your website. The powerbank is not working.. I am very sad. I didn't have nearby service center of ipro powerbank. I also have bill and warranty card of power bank. Kindly repair or exchange my order. The order id is- OD[protected].
                        The back cover for I purchase my new phone Nokia 5.1 has some limitations... I this regards I raise replacement of product on 24th Oct. After that I my order it's showing 25 the it will be exchange no call no person connected ... I call to filpkart on next day they said 27th person come. But now a new message that on 2nd nov. They cm
                        I ordered a TV worth Rs.45000 and its been two weeks. The product is not delivered yet and Flipkart is telling they are not aware of the whereabouts of the product.
                        Hello Viraj, I am facing same issue, I had ordered a laptop on 13th October 2018 till now no resolution. On cancellation of the order i receive a notification on flipkart app saying refund is cancelled. After cancellation when called on toll free no. i come to know they have tagged it as a return rather than order cancellation and today on 06th Nov 2018 when i called to check regarding my refund, Ms. Garima the call center agent says the order is not cancelled but the agent has mistakenly tagged as return.
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                          9
                          9986320785
                          from Chennai, Tamil Nadu
                          Nov 6, 2018
                          Resolved
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                          Resolved

                          Address: 560037

                          Good morning.

                          I have ordered hp laptop 4520s battery through your portal on 01st november 2018. Before ordering itself saw the picture and confirmed what i am ordering is fit for my personal laptop.

                          Unfortunately today when i received the order from ekart, it is totally different. Instead of laptop battery, i got it laptop charger.

                          Even now also i go to my login and check what i ordered still i can see clearly it is laptop battery. As i am travelling abroad for a project next week, that is the ordered before i am leaving country.

                          I feel there is nobody checking the order or seeing the picture of the model what we ordered. Above after reporting to your customer support, they said it will take another two days for a person to come and pick up the return product and take another 3 days to credit my money back to my account and then again i need to go to your portal and order same product on different company.. So i don't know understand what is the point of ordering through your portal.

                          Even now i heard from my friends as well about these issues.

                          Honestly, i am really disappointed your service.

                          Please requesting you to return the money back.

                          Thank you,

                          Best regrads
                          Shaju
                          Dec 20, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 18, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            T
                            tarun babu mangalarpu
                            from Warangal, Telangana
                            Nov 6, 2018
                            Resolved
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                            Resolved

                            Address: 500020
                            Website: flipkart

                            I have ordered vivo y71i on 2nd non 2018. But the phone battery is getting heated up so early that i am not able to touch it. When i contacted the the authorities they said that there is no refund option instead they sent a technician to my home. The technician himself saw that the phone is getting heated up and he has provided wrong information to the authorities stating that the issue is resolved. But the phone is still getting heated up. The concerned authorities are not even responding properly to my calls.
                            I hope that my amount will be refunded as early as possible.
                            Dec 8, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 07, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Please refund me money bcoz iam booking my order on that time order not booked but my payment deducted fom my bank why this is problem i found
                            My self Vikas Vijay having emailid as [protected]@gmail.com.

                            I ordered 2 bombay dyiend bedsheet from flipkart ..for gift to my sister ..when she opened after 10 days it was torn off and damaged .now flipkart like brand is saying we will not help you
                            Order ID- OD[protected] not yet delivered. The date of delivery is 28th Oct. Today's date is 29th Oct. Still not yet delivered. Tracking is showing as misrouted (same city misrouted). Kindly do deliver as soon as possible. And the tracking is not precise. It keeps on changing.
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                              S
                              Sushila Amin
                              from Delhi, Delhi
                              Nov 6, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400103

                              I have ordered this bucket. Since i was travelling out i dodn't opened this bucket. Two days back when i opened this box i found broken piece inside. Connecting part to stick got broken. Quality was very bad. Same thing same amount i ordered in amazon which was very good in quality. When i called your customercare they are saying they cant take back.

                              I will never buy in future at flikcart. How can you send defective piece? Take back that or give me replacement
                              Dec 22, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 18, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Nov 19, 2018
                              Flipkart Customer Care's response
                              Had conversion with customer and replacement request taken and timeline of[protected] informed for replacement.We are closing the complain .
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                                A
                                Ayaan M
                                from Coimbatore, Tamil Nadu
                                Nov 6, 2018
                                Resolved
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                                Resolved

                                Address: 570015
                                Website: www.flipkart.in

                                So i recently started shopping on flipkart and ordered a few products, some of which were extremely good and i decided to keep and a few had either wrong sizes or defective piece was sent. I requested for a refund on the app and here my problem starts.

                                They informed that the refund would be done in a day or 2 and i waited for an entire week. Then i receive a message saying that my refund was unsuccessful and my bank details were wrong, i updated them with the correct details thinking i was wrong, but the next day i received the same message. This has been going on for over 3 weeks now!!

                                My money above ₹2000 is stuck with flipkart and i need a refund as soon as possible. I've spoken to countless people in their call centres and sent hundreds of messages on twitter and emails! If this isn't done soon, i might have to approach the consumer court as this is just a violation by such a big firm in our country!!
                                Dec 27, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2018
                                Flipkart Customer Care's response
                                Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
                                My flipkart account has been deactivated and now I want be activate it but it is not activating
                                My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
                                Pl solve this problem vastly
                                Worst delivery services.No proper response.I had ordered it before 3 weeks.The delivery person has the product with him still now.He himself cancelled the order saying that we cancelled.Please do not buy from flipkart. You can also experience the same problem.
                                Sir I want to say that today l got my mattress combo but one pair of shoes is not that I have ordered it was of no. 8 but insert I place my order of no 4. Shoes please help me to change my combo order ...!!
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                                  A
                                  ajay08ojhaa
                                  from Bengaluru, Karnataka
                                  Nov 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560076
                                  Website: www.flipkart.com

                                  I have ordered yamaha f310 guitar. It was defective. I called customer care and requested for replacement within 30 minutes of receiving the product. They canceled the replacement one day before the expected date. Then i requested for the refund which got canceled thrice. And i am calling them from 6 days continuously and they are saying we have escalated your issue and we will call within 24 hours. But it ain't happening. Please help me with the replacement or refund of the product. It has been more than 20 days and they are not doing anything. I have called the company regarding this more than 10 times.
                                  Dec 19, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 18, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    B
                                    Biswonath Nayak
                                    from Titlagarh, Odisha
                                    Nov 6, 2018
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                                    Address: Khordha, Odisha, 751001
                                    Website: Flipkart.com

                                    I have purchased a bluestar water purifier on 2nd nov by net banking but on 4th nov it was cancelled by seller but.my money was not refunded till yet.They are sending a link to add my account details but there is some problem in their application and also website that my account details are not adding. Plz solve this problem as soon as possible.
                                    +1 videos
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                                      M
                                      mycountry.myvillage
                                      from Hyderabad, Telangana
                                      Nov 6, 2018
                                      Resolved
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                                      Resolved

                                      Address: 523155

                                      Sir i was ordered to webilla ger headset wireless sports headphones with mic (Parrot green & block colour) on dt: 22.10.2018 and received on 26.10.2018 with totally block colour, which is i am not requested colour wireless sports headphones. My order id: od[protected]. So i was requested to replacement of wireless sports headphones with parrot green & block colour on 26.10.2018. Return id:[protected] and my return request was accepted by flip-kart but i was not receiving wireless sports headphones with parrot green & block colour. But today, i have received a mail, which is contain cancelled my request.
                                      +1 videos
                                      Dec 19, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 18, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        V
                                        Vimaldelhi
                                        from Delhi, Delhi
                                        Nov 6, 2018
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        I had ordered a women's wrist watch, but when i received the item it was damaged (Key broken) and seems a purely fake product. It does not contain any brand box, brand name neither price tag.
                                        For which i have make request to cancel the same and refund my money and because surprise after visiting the picking executive he demanded me to show price tag, brand box etc.
                                        I again make request to refund my money and three times flipkart's executive has visited to me and demand same things and go back. I have make several mail to flipkart but i don't think there any one present who can read the stuff they just send me auto generated mails no body care.
                                        This matter is actually fraud by flipkart they provided me a cheap and fake product and now not taking it back.
                                        Dec 8, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 07, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Nov 10, 2018
                                        Updated by Vimaldelhi
                                        nothing will going to happen. the item again rejected by picking boy. I think theirs intention is only to cheat the peoples, no body cares. Now i have only way to go through consumer forum.
                                        MI LED TV, 108cm purchased through flipkart
                                        OD[protected]
                                        Invoice no FAB4OF[protected]
                                        Date 22.10.18
                                        TV had come on 27.10.2018 and till now installation is not done...we also called to customer care ... TV was to be installed upto 31.10... We are planning to go out of station that's why we are insisting it to be done on time.
                                        I will order gta 4 game from flipkart i will get pirated game not standard edition
                                        I have ordered diwan set from your so called authenticated site but receive other designs, what I have seen in picture that all different.3rd time it's happened, worst service I have ever seen. This is completely fake site. Delivered fake product.
                                        Order id -OD[protected]
                                        Why I am waiting this product.
                                        U give me a date 31/10/2018 .
                                        Why u can not delivered to due the date?
                                        I am disappointed Flipkart.
                                        My account was inactived please activate it
                                        Please help me account reaction
                                        Shaikh Aqsa Ahmed's reply, Oct 27, 2018
                                        Hiii sir my problem account plz me
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