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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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Flipkart reviews & complaints page 1426

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R
roshan mhaske
from Sirur, Maharashtra
Oct 28, 2018
Resolved
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Resolved

Address: Thane, Maharashtra, 401209
Website: Flipkart

As per said on the call flipkart has still not returned my refund as they told me that they have the power to overwrite and refund the money to customer but still they say wait till the product reaches the seller as already 6 to 8 days have passed after cancellation but still flipkart ppl are giving new new reasons
Return order id[protected]
Order id od[protected]
As the product was order on 11th oct not delivered and very new new reasons where given still for refund aslo they are doing the same thing are you going to solve this or still takw 1 month
Dec 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Flipkart Customer Care's response
We will revert on it.
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    Asifuddin984
    Oct 28, 2018
    Resolved
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    Resolved

    Address: Karimnagar, Andhra Pradesh, 505327

    Gladsoon-india-emoji-decorative-cushion-pack-4
    Od no:od[protected]
    Item i have order emoji of 4 pieces but i received only two pieces so i cancelled my order that flipcart send me amount refund no:[protected] but still not receiving money so please can give details when we can get our payment so please can give any status details.
    Dec 14, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Oct 28, 2018
    Updated by Asifuddin984
    Gladsoon-india-emoji-decorative-cushion-pack-4
    Od No:OD[protected]
    item I have order emoji of 4 pieces but i received only two pieces so i cancelled my order that flipcart send me amount Refund No:[protected] but still not receiving money so please can give details when we Can get our payment so please can give any status details.
    Please can you semd my money as soon as possible
    Oct 28, 2018
    Updated by Asifuddin984
    Refund Id No:[protected] so pls can send my money as soon as possible
    Verified Support
    Nov 05, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      L
      Lokesh Boni
      from Vijayawada, Andhra Pradesh
      Oct 28, 2018
      Resolved
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      Resolved

      Address: Visakhapatnam, Andhra Pradesh, 530048
      Website: www.flipkart.com

      I am unable to sign up in flipkart. Whenever i type password in set new password it says account already exists. But when i am trying to reset the password it says unable to process the request. Because of this issue i am unable to order in flipkart. Please resolve this issue as early as possible.
      My phone number - [protected]
      Mymail id - [protected]@gmail.com.
      Dec 13, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 05, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        A
        Amol90
        from Mumbai, Maharashtra
        Oct 28, 2018
        Resolved
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        Resolved

        Address: Raigad, Maharashtra, 410218
        Website: Flipkart

        Dear sir,
        I had ordered happy wall abstract paper on 14th oct (Order id-od[protected]. To my surprise the item which was delivered was totally different from what i ordered. It was some nursery theme wallpaper. I was very disappointed first because i wanted to surprise my wife with that after pasting it on wallpaper. Another surprise came when i found the product has no return policy. Is this a way to play with customer feeling???...
        I want replacement as soon as possible.
        Dec 3, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 02, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          A
          Abdul Vasiq
          Oct 28, 2018
          Resolved
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          Resolved

          Address: Kozhikode, Kerala, 673027

          I ordered one tempered glass for my j3 pro. But i got a tempered glass exactly not matching with j3. On the pack it is written tempered glass for j3 pro, please replace the product. Do not cheat your customers. When i check for replacement unfortunately return policy is not available for the product.

          I got this screen guard on oct 27 and materials supplier is "easybizz2017". Please give me exact product by replacing the delivered item.

          You can reach me on: [protected]
          Dec 18, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 02, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Nov 03, 2018
          Flipkart Customer Care's response
          Customer raised a complaint stating that he had received a wrong product. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on November 3, 2018. Hence, closing the complaint from our end.
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            7
            7011174840
            from Hyderabad, Telangana
            Oct 28, 2018
            Resolved
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            Resolved

            Address: Bulandshahr, Uttar Pradesh, 203001

            Dear team,
            I have of order idod[protected] samsung j4 plus on replacement basis, the pick boy seen my phone and pushing his figure nail on screen, while the pushing figure nail my phone screen broken after that he has left from there.
            I need to replace my screen or other wise i will go to consumer court.

            Thanks & regards,
            Kuldeep sharma
            Mob.[protected]/[protected]
            Dec 6, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 05, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              V
              Vijay Kumar Dekka
              from Kaikalur, Andhra Pradesh
              Oct 28, 2018
              Resolved
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              Resolved

              Address: Visakhapatnam, Andhra Pradesh, 530007
              Website: www.flipkart.com

              I have ordered 2 quantity havells fan (Cod) on big billion day and recieved only one quantity that too a wrong product was delivered.
              Payment for two fans was done at the time of product delivery (Unaware that package has only one quantity).
              When a request for replacement was placed only one fan was delivered and other was pending. It has been 15 days and nothing has been resolved.
              Dec 3, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                S
                sathish palanivel
                from Chennai, Tamil Nadu
                Oct 28, 2018
                Resolved
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                Resolved

                Address: 560034
                Website: flipkart.com

                We have ordered asus zenfone max pro m1from flipkart on 11th october 2018 and delivered on 12th october, 2018. After using 2nd day onwords phone not working well and many time going for hanging state and finger print also not working well once restarted then only we can able use it thats time also you will some issues like when we get call from some one it will going hang on stage. We reported this all issue to flipkart and asking for replacement. They told we will raise ticket for this issue and technical visit will happen after that replacement will happen like that they told. As of now we have raised 4 tickets for this issue till nothing is happened. Totally disappointed from flipkart even am a flipkart plus customer they are not treating like a begger for me. Ticket details given below,
                Return id :[protected],[protected],[protected],[protected].
                Dec 6, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Oct 29, 2018
                Updated by sathish palanivel
                Today i get a call from flipkart or some other fraud companys i dont know because they are asking for my credit cart details so that we can refund the amount of that mobile like that they told.
                As per policy we could not share our credit card confidentials information to anyone.
                Again totally disappointed from flipkart.

                Could you please help this issue anyone.
                Nov 02, 2018
                Updated by sathish palanivel
                No action will be taken by flipkart. Kindly refund my amount.
                Verified Support
                Nov 05, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  S.Kr007
                  from Dimapur, Assam
                  Oct 28, 2018
                  Resolved
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                  Resolved

                  Address: 91

                  Hi sir,
                  I ordered a titan watch for women on 6th october 2018 and made the payment of rs.4235/- through net banking after that i cancelled my order on 8th october 2018, as i want to order the same watch with other colour but till now i do not get my refund amount credited in my bank account. I contacted the customer care over phone and mailed them too, they told me that the money has been refunded and sent me a mail with following details :-
                  Refund date and time:08 oct 18, 08:43 pm
                  Bank transaction id:igaemvyhu1
                  Payment mode:net banking
                  On 27th oct 2018 and told me to contact with bank customer care service if amount not credited. I contacted the sbi customer care, they told me that you have to contact with flipkart because unless the amount is credited in my account they can not tell me anything with their provided transaction id and there is no use of any reference no..
                  Every time when i call them or mail to flipkart, they are replying the same again and again. Bank customer care told me to tell flipkart persons to enquire as the refund is processed from their end so they can't do anything from my end.
                  Flipkart is making people fool and they are looting their money.

                  Sandeep kumar
                  [protected]
                  Nov 23, 2018
                  Complaint marked as Resolved 
                  Today on 23/11/2018 I get my refund of Rs. 4235/- credited in my bank account. As informed by the customer care service of Flipkart, they initiated Manual Refund of Rs. 4235/- on 9th Nov 2018 after getting my bank details like my Account no. And IFSC code and today I got my refund. But honestly speaking, the whole process of getting my refund back into my account was very tiresome but at the end thanks to Flipkart too.
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 31, 2018
                  Updated by S.Kr007
                  Now when I am contacting to Flipkart Customer care they are keeping my phone on hold for 10 min or more and after that disconnecting it. I told them about my problems that bank is also not registering my complaint as the issue is not from my bank side. It is from Merchant side, means Flipkart side. So they can't register my complain. If issue is from their side then they should register complain that why the refunded money is not credited to beneficiary account (my account) till now. They should raise the query from bank.
                  Oct 31, 2018
                  Updated by S.Kr007
                  Just now I saw that the transaction id mailed by them is not their transaction id. It was actually my transaction id through which I made the payment on 6th Oct 2018. The screenshot of their mail I already uploaded above and now I am uploading here my transaction details.

                  Oct 31, 2018
                  Updated by S.Kr007
                  See how they are cheating the customers. Unless I get my refund credited in my account I am not going to leave u Flipkart.
                  Verified Support
                  Nov 05, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Nov 05, 2018
                  Updated by S.Kr007
                  Today I received a call from flipkart. After giving me so many dates for resolution of my matter finally they told me that they also can not do anything from their end and told me Sorry sir also. They saying sorry only can not refund my money. After discussing with the flipkart I mailed them my bank statement also from 6th Oct 18 to 31st Oct 18. They just asked me because they want to confirm weather I was lying or not. I mailed them the statement also in Which no where the debited amount was refunded in my account by flipkart. But when I told them, as you asked for my bank statement, you also give me the proof that you have refunded the amount in my account. I also want to see that you have deposited the amount in my account number. Send me your statement or any ARN no. From which I can confirm. But again they say Soory.
                  Nov 05, 2018
                  Updated by S.Kr007
                  FLIPKART is looting the money of Indian people by these types of ways.
                  Nov 05, 2018
                  Updated by S.Kr007
                  Flipkart has looted Rs.4235 from me.
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                    S
                    Sonz Rane
                    from Mumbai, Maharashtra
                    Oct 28, 2018
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 400615

                    Ordered a aluiler eric engineering wood dressing table. The product is damaged after the technician visit on 24 oct there has been no progress on the return request places and neither are the processing a refund. Whenever i call flipkart customer care they give me vague answers. They say technician will visit n give report. There have been 2 technician visit so far but no progress on the return yet. When i asked for refund they say need to wait for technician report whereas technician has submitted the report on 23 oct 2018.
                    Dec 8, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 05, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      M
                      Monikayadav***
                      from Gulabpura, Rajasthan
                      Oct 28, 2018
                      Resolved
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                      Resolved

                      Flipkart
                      I have purchased boots from cartlon londen by flipkart and because of size isse i subimitted return twice but it cancelled both the times.
                      I recieve the message of approval and pickup date but no one came for pickup.
                      Please take adequate action for the return.
                      I dont want that the return time pass and i have to bear an unnecessary loss.
                      Thank you
                      Dec 3, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 02, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        VIRAL0512
                        from Rajkot, Gujarat
                        Oct 28, 2018
                        Resolved
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                        Resolved

                        Address: Kutch, Gujarat, 370110

                        I had purchased a hp laptop as on 11th oct 2018 and paid throug credit card. They had assured me to deliver on or before 22nd oct 2018. As per tracking status that product was packed by seller as on 15th oct 2018 and waiiting to pick up by courier partner. Since 16th oct 2018 i continuosly following up their exicutives tbrough mail, calls and twitter and every time they give false sympathy and extends the promise date of delivery. From 22nd oct to 24th and then 26th and then 28th but till 28th product has not been shipped. Really they dont care customers after making payments to them. I have to bear bysiness loss because of non availibility of laptop because of flipkart..
                        [protected]
                        Nov 1, 2018
                        Complaint marked as Resolved 
                        Complaint has not been solved yet. No one is there to care for consumers. Product has not been shiped till now.
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 30, 2018
                        Updated by VIRAL0512
                        Complaint has not been solved till now. Their executive has promised to solve the same but has not been solved till date. So please update for the same and do not mark as solved without proper solution.
                        Nov 01, 2018
                        Updated by VIRAL0512
                        After completion of 20 days of payment and repeated follow up to flipkart, No resolutiin till date. Please update for the same and solve my issue if flipkart really care for customers. I have to bear huge business loss as i have to leave some audit assignments due to non availibility of laptop due to poor service of flipkart..
                        Verified Support
                        Nov 02, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          A
                          achalgupta
                          from New Delhi, Delhi
                          Oct 28, 2018
                          Resolved
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                          Resolved

                          Address: 110052
                          Website: flipkart.com

                          My account has been blocked by flipkart giving the reason my purchase trend shows that i am ordering products for reselling. Which i am not. Each and every product ordered is being personally used. I even asked them to send any of their officer to come to address and check if the products are being personally used or not.

                          But according to them they cannot do that. They just block accounts om assumptions and not reality. I have the real proofs to prove my innocence, but what they have is only there systems algorithms and assumptions.

                          My registered email: [protected]@outlook.com
                          Dec 11, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 02, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            abhineetv
                            from Delhi, Delhi
                            Oct 27, 2018
                            Resolved
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                            Resolved

                            Phone has performance issues, it hangs while using and heats up while charging and talking over the phone. I raised a return request with flipkart and they're not taking any action upon the complaint. Every time flipkart just ask me to wait for another 24 hours because so called seller is not responding. I was supposed to get response by 26th but no one has returned back to me on my complaint. It feels like they're just trying to delay the entire process and waiting for return window to get over. This is very frustrating. My hard earned money has gone wasted. I'm just left with defective phone. I'm concerned it doesn't just get explode some day. My order no: od[protected]
                            Dec 11, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 02, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              S
                              sarin.mba
                              Oct 27, 2018
                              Resolved
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                              Resolved

                              Address: 560037

                              In the lst 2 days i have received 2 messages that some order has been plced and abother flipkart customer has shared the same with you. The fact is neither i plces any orders nor did i link my account to anybody. And when i cal yhe customer care, an executive by the name of neha tells me that flipkart is not sure of how this happened and they xannoy even de link the account. So they dont want to take any accountability and if any thing goes wrong they wull hapily wash hands off.

                              How can they not be accountabe if i suddenly start getting messages of the orders which have not been plced by me?

                              Why the hell am i getring messges for the orders teuly unrelated with me? With gdpr laws in place how can they not safeguard my information and how withput my approvals my account has been linked with some oyher account?

                              I would like to file a formal complaint and have flipkart nswer the same. I jve no other choice but to dectivate my flupkart account for totally unprofessional behavior of flipkart.
                              Dec 13, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 05, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                              Nov 05, 2018
                              Updated by sarin.mba
                              If your customer care would have helped I would have no need to write a complaint here. My number is [protected], believe this should be sufficient to find my account. I had to deactivate my account as you folks left me with no choice, but the best part is I still receive messaged from the linked account, only god knows how!!!
                              Hopeless is the word.
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                                ursbaji
                                from Chennai, Tamil Nadu
                                Oct 27, 2018
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600100
                                Website: www.flipkart.com

                                Placed order via phone pey in flipkart but order was not successful and amount detected from card, contacted customer care and they informed that not received any information from phone pey so place another order and i did same and order was successful.

                                (Many technical glitches from flipkart side but treating customer very badly)

                                After some time suddenly got another order which was placed via phone pey so cancelled order as it is duplicated.

                                From next day onwards my account blocked and called customer care team many times as well sent email but there is no positive reply and keep on saying wait wait wait. It has been a week when i raised a request to customer care team.

                                Also i have some other queries but customer care team saying after login only you can do.

                                1) few products not fit enough so have to return but cc neither taking request not activating account.

                                2) partial refund amount is pending (Order which was cancelled placed via phone pey)

                                My login email id is [protected]@gmail.com or mobile number is [protected]

                                As a final hope i'm reaching to consumer complaints team on this.
                                Dec 7, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 27, 2018
                                Updated by ursbaji
                                Dont know why flipkart is doing like blocking of account and not returning refund.
                                Oct 27, 2018
                                Updated by ursbaji
                                Customers wasting much time on these issues... I have ever seen these many technical gliches what I have faced in flipkart like items not clearing from cart and waited 3 days for solution, order payment done but got error screen, amount detected but order not confirmed and saying that didnt get any info etc... Even though they saying it's customer fault only..
                                Oct 30, 2018
                                Updated by ursbaji
                                Not received any update from flipkart even it is 12 days.. Worst service and care abt customer
                                Nov 03, 2018
                                Updated by ursbaji
                                Still no update from flipkart
                                Verified Support
                                Nov 05, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Nov 05, 2018
                                Updated by ursbaji
                                Received reply but issue not resolved.. I have given the full details what happened...

                                Now I'm not able to return item which didn't fit.. How can I return with out login into my account.

                                Please resolve the issue.
                                Nov 19, 2018
                                Updated by ursbaji
                                Still flipkart not activated my account... Please help
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                                  M
                                  mademravi2222
                                  from Ongole, Andhra Pradesh
                                  Oct 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: 530012

                                  My name is ravi. My registered email id on flipkart is [protected]@gmail.com i am unable to login to my account for last few days. I have some vouchers and invoices of my orders. I contacted customer care they are saying that your account was blocked and i got a email stated that i am a reseller. Why this happens i dont know i just ordered 3 mobiles.
                                  Dec 13, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 02, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    U
                                    umeshiit2008
                                    from New Delhi, Delhi
                                    Oct 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110086
                                    Website: flipkart.com

                                    I have purchased a louis philippe men suit with order no-od[protected] placed on 10th oct 2018.
                                    13th oct wishmaster came to deliver the product and i paid the money 4739 rs through phone pe wallet by debit card but wishmaster said that your product was left in office and will deliver next day.
                                    14th oct he came to deliver the product and told me to pay the money again then i asked that i already paid the money after that he said that we refunded your money that you paid to ekart through phone pe wallet. So, i paid the money again 4739 rs through debit card machine...
                                    My concern is that i didn't get any refund either in my account or phone pe wallet which refunded from your side.
                                    Dec 14, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 05, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      H
                                      Hanamant Kulkarni
                                      from Bengaluru, Karnataka
                                      Oct 27, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560028
                                      Website: Flipkart

                                      Dear sir/madam,

                                      I have gift card number active till 19th sep [protected]. I tried to place the order same day due to system issues in flipkart website i couldnot place the order. Same day i wrote a mail to them.
                                      Now the card is expired and i lost balance amount. For the last 1 month i am following up with flipkart, the issue is not resolved still. Pls. Help.

                                      Regards,
                                      Hanamant kulkarni
                                      Nov 29, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 29, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        B
                                        Bishan Garg
                                        from Noida, Uttar Pradesh
                                        Oct 27, 2018
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110096
                                        Website: www.flipkart.com

                                        As i ordered the product on 12th october during big billion sale so they attempted to deliver the product and as chose the exchange so the exchange is not fullfill the exchange so agreed them to pay the rest of the money and they agreed and given me the quotation that it will be delivered by 26 and then again i complained so they again given the date 29 and now they are cancelling the order without any intimation
                                        They had blocked my money for 15 days and now how can they cancel my order. It's there responsibility to deliver the product and now they are saying seller cancelled.
                                        I am asking them to provide me laptop or provide interest on the money they kept blocked.
                                        Dec 3, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 01, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Nov 02, 2018
                                        Flipkart Customer Care's response
                                        Customer complain as product was not delivered to him.

                                        Apologize for delay in delivery

                                        Cx says pincode was correct still, not delivered.

                                        Offered TOA to cx as price difference

                                        Cx agreed n closing the case.
                                        Verified Support
                                        Nov 02, 2018
                                        Flipkart Customer Care's response
                                        Kindly ignore the last notes.
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