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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1428

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P
P-J
Oct 17, 2018
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I placed 64/6gb 16999.00

I please the order of same and under the exchange of redme 4a,
The seller picked the phone and deliver a product but surprised delivered redme 6, and i am calling flipkart for same but nither replacing nor replying, even my replacement mobile has also taken by them.

The cost of redme 6 is 9000 only.

Please anyone will help how to deal this type of companies.

Puneet jain
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    Riyaz Safiya
    from Ahmedabad, Gujarat
    Oct 17, 2018
    Resolved
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    Resolved

    Address: Jamnagar, Gujarat, 361004
    Website: www.flipcart.com

    I got 3 order in big billion day's, and i got call form delivery boy at 15th oct. Then i seys i was out of town, i pick up my order next day, and the next day i'm not received a delivery boy's call but i got message form flipkart. That was (Your order is cancelled and your refund adde) but i not cancel my any order but a delivery boy cancelled my order and can't do anything for it. Because no any rules for that in flipkart. I call in customer service but, no any one way on this situation to get my order get me back without my mistake..
    You can contact me for more details ([protected])
    Nov 24, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 20, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      V
      vaah
      from Mirialguda, Telangana
      Oct 17, 2018
      Resolved
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      Resolved

      Address: Anantapur, Andhra Pradesh, 515001

      I have been ordered samsung evo plus 64gb micro sd card during big billion days season. I have been ordered on 14th october 2018 @₹949. The delivery date was as guaranteed delivery on 22nd october. After the completion of the season i have been checked again for the product and i have noticed that the price was remains same and the delivery date was as guaranteed delivery in 3-6 days i have been disappointed and i went to amazon and verified the same product and i have noticed that the price was remains same and the delivery date was as guaranteed delivery in two days and i was shocked and felt why flipkart is doing like that
      Please flipkart send my order soon as possible
      And don't do like that
      +4 photos
      Nov 28, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        D
        Deuce
        from Idukki, Kerala
        Oct 17, 2018
        Resolved
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        Address: 560093
        Website: www.flipkart.com

        I ordered samsung galaxy s8 during this big billion day 2018 and today was the last day to be delivered. I haven't received my product yet and i m been told to wait till 7pm till the last date. Still it didn't came. I missed my cab because of it and all i m hearing is that it will be delivered and some excuses like giving 100 ruppes reward as forgiveness. They are telling me that order is not misrouted yet i didn't received till last day. I. E 16th oct. Ecom express were responsible for delivering and now ecom express is telling only pincode is written so they can't deliver and that its the fault of flipkart. Flipkart is saying it's the fault of ecom express as they can see the address mentioned.
        +2 photos
        Nov 29, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 20, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Dear Deuce,

        Greetings From Ecom Express

        We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

        Regards,
        Team Ecom Express
        the deuce's reply, Oct 21, 2018
        My AWD NO. is :234254527. I contacted customer care service. They gave me Nagesh phone number. His number is 9591378484. He ignores my calls and avoid talking to me. Last time he told he will call me back in 20 min and tell where my product is . The annoying part was that I didn't told the AWD number still he disconnected stating he will tell where my product is !
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          jobin111
          from Delhi, Delhi
          Oct 17, 2018
          Resolved
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          Address: Kanyakumari, Tamil Nadu, 629152

          I have ordered an inverter ac of voltas from flipkart on 15/oct/2018. Without any notification my order was cancelled and initiating a refund on that. This is not fair flipkart. Order id of the product is #od[protected].

          The order has been placed on 15/10/2018 and was successfully placed in the website on 11/10/2018. I received a mail from flipkart on 16/10/2018 stating that the order was cancelled due to an unforeseen issue.

          Called to flipkart and spoke with representative on 16/10/2018 and he was unbale to explain about the unforeseen issue.
          Nov 21, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 20, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Nov 13, 2018
          Updated by jobin111
          Flipkart called me and told, this is a technical issue and there is nothing they can do with this and you can buy the product without getting any offer from flipkart.
          Jul 22, 2019
          Updated by jobin111
          The complaint is not yet resolved its a fault from the flipkart.
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            D
            dhaval8121997
            from Ahmedabad, Gujarat
            Oct 17, 2018
            Resolved
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            Address: Ahmedabad, Gujarat, 382346

            The product i ordered is not even shipped after 6 days of purchase.
            Order id : od[protected]
            I talked with your customer care executive and they promised me that, there will be some update in your order but it is not till now.
            I ordered many products from flipkart and it was always delivered within 3-4 days.
            Why this is happening? What is the problem.
            Nov 20, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 20, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              M
              msayeed
              from Delhi, Delhi
              Oct 16, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110059
              Website: www.flipkart.com

              I have ordered oppo f9 on 11th october 2018 with exchange of my phone redmi note 3 and order delivered date is 12th october 2018. Delivery agent who came to my house was very rude and declined to come upstairs on my building, so my wife has to go downstairs to collect the phone, as i was in office. Without having knowledge of checking the phone he refused to exchange the phone and go back without delivering the order, and then i received the message that order was declined as product was not matching.

              I have called customer care and they promised that order will be delivered as soon as possible, but today 16th october 2018, i received a message that my order was cancelled. I have called them everyday and they promised that your phone will be delivered shortly.

              I have formatted my phone due to exchange and kept my phone at home only, so that delivery guy will come and exchange the phone and i have to use different person phone. These few days are almost torture for me and i have suffered a lot, and still they cancelled my order.

              Therefore i want to complaint and want to take strict action against flipkart as soon as possible.

              Order id: od[protected]
              Dec 2, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 20, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Exactly same thing happened with me. Flipkart is fraud. Making fool of their customers.
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                PriyankaBajpai
                from Bengaluru, Karnataka
                Oct 16, 2018
                Resolved
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                Address: 560017

                Hi flipkart i ordered fossil watch my order no is od[protected].
                As i already contacted to flipkart they are telling refund has been completed but i did not get my refund money back.
                Amount should refund : 4, 498.
                They are telling contact to bank when i am asking transaction details they are not able to give.
                Dear consumer forum please help me to get my refund back.
                Nov 30, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Oct 16, 2018
                Updated by PriyankaBajpai
                i already canceled the ordered
                Verified Support
                Oct 20, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  Prateekbalecha
                  from Ahmedabad, Gujarat
                  Oct 16, 2018
                  Resolved
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                  Address: Bharuch, Gujarat, 392002

                  I have purchased asus zenfone max pro m1 6gb varient and received the product on 11 october 2018 as i opened the box the phone is damaged and dent on the back panel and the biggest thing is that aa we chek imei number by dailing *#06# it shows 000000 in place of imei number. Placed replacemnt request but wishmaster denied to pickup as imei number is 000000. Flipkart is just cheating with customer in big billion day sale. My issue still not resolved even after complined to customer care on call and email.
                  +1 photos
                  Nov 20, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 20, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    G
                    gangadhar sakale
                    from Chandausi, Uttar Pradesh
                    Oct 16, 2018
                    Resolved
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                    Resolved

                    Address: Jhansi, Uttar Pradesh, 284401
                    Website: Flipkart helpline center

                    I've purchased mobile phone on 14 may 2018 with buy back guarantee policy, so according to that on 154th day i'm eligible to upgrade to a new phone with a value of rs 15, 401 by returning my old phone, so exactly on 15th of october 2018, i could not avail it as it gives out error on both desktop and mobile platform saying abb is not enabled for your account / imei / warranty details as undefined,

                    Nearly 05 to 06 conversations have been done so far over phone and email they have promised me twice that issue will be resolved but solve my problem.

                    No response yet!

                    By far i've missed all the offers running on website and couldn't get my new phone for the policy that i was covered during the purchase period,

                    It's a fraud
                    +2 photos
                    Dec 5, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 20, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Oct 23, 2018
                    Updated by gangadhar sakale
                    Not solve my problem
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                      K
                      Kanwardeepkandy
                      from Adampur, Punjab
                      Oct 16, 2018
                      Resolved
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                      Resolved

                      Address: 160103

                      I order woodman s1 android (1g... With order id od[protected] and it delivered tuesday, oct 16, 2018. Product model is change it look like rs 4000 model. Also used product send. Which mean seller become over smart he send used product to customer and think didn't notice. See picture and confirm seller mind setup. He send wrong model to fool customer. Shame on it. Next time didn't do that.
                      +3 photos
                      Dec 5, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 20, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        K
                        kalpana andra
                        from Bengaluru, Karnataka
                        Oct 16, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560066

                        I ordered vivo v9 mobile on 13 oct 2018, it showing delivery date is 16 oct 2018, still i didn't get my mobile. I called him and asked about my order, he said your order was misplaced cancel the order like that, i purchased this mobile in prepaid, tommorow i'm going to my home town so i want my delivery in between 3 to 6. Please help me in that.. This was just happened because of negligence of the delivery boy. You should take care of it, the way he spoke with me is also in a rude way, i hope please deliver my order tommorow in between 3 to 6 or 22 october 2018
                        Nov 22, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 20, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                          O
                          Obelix
                          Oct 16, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 410210
                          Website: www.flipkart.com

                          Past one week i have been struggling to get refund credited for orders i canceled.

                          I received no support from their end, however, i connected with the bank, escalated the matter and they have mailed to my registered mail id that there is no such payment with the given reference id [protected] has been sent to my bank account from anyone. Bank also confirmed there is absolutely no problem with the bank account as i have received another different refund from flipkart on 11th october and one more from amazon too.

                          I have sent them detail of mail from bank and my current dated bank statement copy. It is a clear case of cheating/misleading - all other refunds including from flipkart, are being credited except this particular one they are claiming with bank ref id [protected].

                          My bank account statement clearly showing the payment has not been credited, bank also written the same. Now it is very clear whatever they demand, they have not refunded the amount - there is no proof they have given so far.
                          +2 photos
                          Oct 21, 2018
                          Complaint marked as Resolved 
                          I have received the balance 521 credited on 20th October. As per Flipkart the same was refunded on 10th October, but after much struggle at last the refunds were credited on 19th and 20th October. Not a single person tried to find out if really the payments were refunded (that too for an order cancellation without any shipment/return hazards) - if it is not credited then where the amount is stuck. The only monotonous reply I got "the payment has been refunded by the seller vide bank ref id 1549935395, please lodge a complaint with your bank" - I am sure this was pending with Flipkart itself and after escalation I have received refund. Thankfully this transaction was a small amount, but the harassment can be for bigger products like washing machine or AC as well - I have bought those products earlier from Flipkart !! Not at all a place to shop online anymore - credibility completely lost. At the end of the day, Flipkart lost one customer only because of non co-operating and robot type unfriendly customer care and escalation team, who are keen to give blunt responses, not assurance.
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 18, 2018
                          Updated by Obelix
                          Despite giving all proofs I haven't received the refund, and bank's confirmation the person kept on insisting me to raise a dispute with bank's higher officials.

                          Call from escalation team is extremely irritating as they absolutely give blunt recorded response and not interested to solve the problem!! I have never seen such blunt people like their escalation team!!! It's more substandard than customer care since they are expected to be better.

                          Even if we imagine there was a problem with bank for this transaction, still the refunds must have gone back to flipkart as this evidently has not been credited to my account. That is a standard process and Flipkart stands responsible for not admitting the same.
                          Oct 19, 2018
                          Updated by Obelix
                          I got a partial refund of above ref ID [protected] today. Though amount of 521 is still pending.
                          Verified Support
                          Oct 20, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Oct 21, 2018
                          Updated by Obelix
                          I have received the balance 521 credited on 20th October.

                          As per Flipkart the same was refunded on 10th October, but after much struggle at last the refunds were credited on 19th and 20th October.

                          Not a single person tried to find out if really the payments were refunded (that too for an order cancellation without any shipment/return hazards) - if it is not credited then where the amount is stuck. The only monotonous reply I got "the payment has been refunded by the seller vide bank ref id [protected], please lodge a complaint with your bank" - I am sure this was pending with Flipkart itself and after escalation I have received refund.

                          Thankfully this transaction was a small amount, but the harassment can be for bigger products like washing machine or AC as well - I have bought those products earlier from Flipkart !!

                          Not at all a place to shop online anymore - credibility completely lost. At the end of the day, Flipkart lost one customer only because of non co-operating and robot type unfriendly customer care and escalation team, who are keen to give blunt responses, not assurance.

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                            S
                            spun123
                            from KOLKATA, West Bengal
                            Oct 16, 2018
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700004
                            Website: flipcart.com

                            I order honor 9n in 14th october 2018. My order id od[protected].
                            I got the product in 16th october. When i open the product it was a powerbank. There was no bill/ invoince. The seller name was different. I bought from indiflasmhart but received from health & happiness pvt ltd. It was a prepaid product.
                            What should i have to do? Plz help me.
                            Oct 27, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 20, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              S
                              from Pune, Maharashtra
                              Oct 16, 2018
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat, 380005
                              Website: flipkart

                              Booked Samsung A7 and expected delivery was 14-Oct-18. But it arrived on 13-Oct-18 before schedule date while I was not at home. As per request it has been rescheduled to deliver on 14-Oct-18.

                              The delivery did not happed on 14-Oct-18 though the product was available with delivery boys.

                              Called customer call on 14-Oct-18 for the delivery status. They informed that you will receive delivery on 15-Oct-18 or max by 16-Oct-18 by 7pm.

                              There was no update on 16-Oct-18. While contacting customer care there was message that it has been escalated to concern team. and you will receive call starting from +9180679 by 18-Oct-18 1:00pm.

                              very bad experience even customer care pople are not able track the order or not able to forward the message.

                              It is very difficult that the same product and fresh product will be delivered to on 18-Oct-18 as well.

                              There is no option to exchange or cancel order.
                              Nov 25, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 20, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                8795vivek
                                from Noida, Uttar Pradesh
                                Oct 16, 2018
                                Resolved
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                                Resolved

                                Website: Flipkart app

                                I ordered ( Order No-OD[protected] a pair of jeans from Flipkart on Friday 12 October .The status of my order is shown to be delivered on the website even though I have not received my package yet .On further communication with their Customer Care representative i was informed that my issue will be resolved in 3 to 4 business days.
                                I was in immediate need of that pair of jeans and I am deeply grieved by this unprofessional attitude shown by Flipkart . This venture has mentally stressed me a lot.
                                Kindly take necessary action .
                                Nov 27, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Mokshu1234
                                  from Srinagar, Jammu and Kashmir
                                  Oct 16, 2018
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 0522
                                  Website: Www.flipkart.com

                                  To, flipkart plus

                                  Maine 12 october 2018 ko nokia 5.1 plus black 9589 main online payment de kar kharida
                                  Order id od[protected] mujhe ecart logistics ke through 14 oct ko deliver kiya gaya
                                  My invoice no is fabyqc[protected]
                                  15 october ko jab maine box khola toh mere naye nokia 5.1 plus ki display puri tarah se damaged thi iske regarding maine turant flipkart customer care[protected] par phone kiya toh unhone 18 october tak replacement ki guarantee di incident no in[protected] but 16 oct ko subah 9:55 par in[protected] customer support ne mail me in likha ki replacement ya refund kuch nahi ho sakta

                                  Iske regarding jab maine customer support ko contact kiya the toh this mail id is no longer in use likh kar aa raha hai

                                  Sir i'm in deep trouble i'm feeling cheated i don't understand how to deal with them

                                  Plz sir help me
                                  Abhishek srivastava
                                  Lucknow phone no [protected]

                                  Mail id [protected]@gmail.com
                                  Nov 23, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 18, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    shippu0707
                                    from Kota, Rajasthan
                                    Oct 16, 2018
                                    Resolved
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                                    Resolved

                                    I'm abhishek kumar, mobile no [protected] i placed order for redmi note 5 pro from flipkart.com before 11 days. I payment through credit card but nor be show item in my cart neither flipkart refund my amount yet. Customer service of flipkart is also too poor and too careless. Order doesn't show in cart so i am not able to describe order id number. I hope you will proper care about it.
                                    Dec 2, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 20, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      rkrahulkumar8081
                                      from Gurgaon, Haryana
                                      Oct 16, 2018
                                      Resolved
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                                      Resolved

                                      can't login into my account

                                      Website: flipkart.com

                                      I can't login into my account. Everytime i try it says "login unsuccessful please try in a minute" . I can't even change my password everytime i try it says unable to change your password please retry and if i try too many times it says maximum login attempts reached please retry after 24 hours. I have three orders about to be delivered and i really need to access my account. Please solve this ASAP. My user email id is [protected]@gmail.com...
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                                      jain_vivek
                                      from Burla, Odisha
                                      Oct 16, 2018
                                      Resolved
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                                      Resolved

                                      I had purchased nokia 6.1 plus on big billion day (10/10/18) with offers and also availed exchange option. My exchange product was declined despite fulfilling the stated guidelines. I was still ready to get my phone by paying the extra price. I notified flipkart to attempt delivery of nokia 6.1 plus again and they agreed to do so. I was assured delivery within 2 business days after exchange was rejected. Later, the delivery wasn't initiated from their end so i kept on calling them and asking them why was i not getting my product. They kept on delaying and dodging my requests. Finally, they declined to deliver my product and are asking me to cancel and reorder. As a consumer, i am at a loss because the big billion day offers are now over and i would have to spill more money to get the same product. They kept on delaying just to scrap and nullify those offers. I can't understand why i can't get my product delivered now. This is nothing but cheating.
                                      +2 photos
                                      Oct 20, 2018
                                      Complaint marked as Resolved 
                                      After putting up a complaint on this forum and numerous tweets on their twitter support page, accompanied with several calls with Flipkart executives daily, I finally managed to get my hands on the phone that I had ordered. It was the tweets and private messages on the "@flipkartsupport" page for me which made this happen. Customer care on the Flipkart app wasn't helpful at all. They took my case seriously only after I tried to make my issue public through Twitter. Constant messages and calls went on for 5-6 days and finally, the phone came at my doorstep.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 20, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 20, 2018
                                      Updated by jain_vivek
                                      Finally, I got the phone after a long long wait. Had to push Flipkart to the edge to get it. Though the experience was abysmal, must say that Flipkart at least stuck to their promise and delivered the phone. Hope they cater to their customers well in future.
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