Flipkart Complaints & Reviews

I ordered a baby red skirt on 9-8-2018, it was delivered next day but it was used product and without price tag, we requested for return but it was refused by saying that it does not have price tag on it. I have complained regarding this to flipkart customer care many times but it is of no use, they just give some reason and take no action on my request. Kindly takr action on my complaint, order id od[protected], e mail id : [protected]@gmail.com, mobile no. [protected], navneet kumar

Hello team,
I have pending our paylater amount, this is 2nd time issue with me,

Flipkart block our account for high return before our duedate,

But flipkart paylater customer care call me and i told that our account has blocked, but we want to paid our due amount, so tell me how can i pay our dues amount, they told me within 48hrs they resolve, but they didnt resolve and send me sms that they take legal action on daily basis (Harrasment with me), so please resolve that issue and reverse late fees because this is not my fault, flipkart block our account before due date,
Kindly resolve asap
Thanks
Ashok kanda
Ph:[protected]

Order no: od[protected]
Order deliver date: 8-aug-18
Return requested date: 8-aug-18

Sub: damage product received from flipkart

Dear team,
I have requested for the return but no one came to pick the product and finally return got cancelled automatically.
Do you want me to come to your office with the product.
This is totally fraud service by flipkart.
Do you want loyal customer or not. Can you do something for resolving this issue.

Customer name: vinay sharma
Contact: [protected]

On 13th of aug wishmaster has come to deliver new mobile and pick up old one. But he has declined to pick-up old one and further informed me to talk with flipkart and raise one more pick-up request and he will come back after 2-3 days. He is not even checking the phone properly. I am not sure how flipkart has selected him as wishmaster.
After this i have called flipkart persons and they told that they are raising an incident request and assured me that a resolution will be made by 18th of aug.
Meanwhile flipkart has cancelled my order and refund initiated.
Today, when i spoke with customer service persons they stated that hey can not do anything further in this regard and wishmaster decision is final. If required i have to place fresh order.
The exchange value i got in previous order was 4500/- and if i want to place new order i am getting 500/-. This is completely cheating.
If i have to place a new order then i should be provided exchange value of 4500/- as before because i am eligible to avail that earlier order and this is mistake of flipkart

Sir/madam
I have purchased mi led tv 32 inch from flipkart. They did not installed as per given date. So i have check myself tv is it ok or not. But tv found faulty display it shows dot/spot on display. I have requested to replacement to flipkart but they denied for replacement because tv is check by myself. Now they also dernied for installation.
Please help me for replacement of this tv unit. Involve copy is enclosed here.
Thinking you

Order: od[protected]
Delivery expected between mon, aug 13th '18 and tue, aug 14th '18
I believe that seller trying to sell the phones in black market by claiming false excuses. As promised i demand the product to be delivered to compensate for my loss of time/effort. Flipkart team was in touch for entire two weeks and now they are simply asking me to cancel the order. There is no protection for the customers so flipkart/seller are cheating the customers in the name of sales.

Please do the needful.

My order id is od[protected]. I bought phone for exchange which will be delivered on 17 aug 2018. The courier who they call wishmaster denied my exchange phone without properly checking but my phone meet all their conditions and say seller did not approve. And after that i launched complaint in flipkart and they said they will solve it till monday 20 aug. But on that complaint night they cancelled my order. And after that they revert my complaints also that they solved it. How can they solved it without complaining me. And now i talking to customer care they updating status fake that i called for refund status but i called for why they reject my exchange. Please solve it. They are just lying and misidrect t us

Hello team,

Led received on 16th evening and i requested flipkart on 16th itself to plan installation on friday or saturday 18th aug’18 because sunday i am not available and further working days from monday to friday will not be feasible for me.
I have been contacting and discussing this from last 2 days and still issue is not resolved.
If customer is giving own its time of comfortable zone and taking follow up so much then why this is ignored.
Since it’s already crossed my comfortable zone i would like to return the product because as explained in each call timing will not match from monday to friday.
I am highly disappointed.

Please arrange return pick up for led and return my money.
If i would have taken led from store they would have done the installation on same day considering customer concern.
But here even after n no. Of call saturday gone waste and i have personal work on sunday then when this installation will be done.

Out of courtesy, it is shown that you don’t value your customer urgency and understand real issue.
It is so disappointing that you do not understand the problem of your registered user and don’t give any solution. Sat. Sunday passed and no response. This is the behaviour high irresponsibility.
I would like give my recommendation again if led is not getting installed today then please cancel the request and take your product back.

Regards,
Savitri p.
[protected]

I bought samsung galaxy on6 mobile today and didn't like the phone due its sleak look which is unable to make my pics adjust in the home screen and its not mentioned anywhere about the condition that it can't be returned and in return option replacement is possible. I don't understand here why there is no proper declaration for return policy. Picture quality is not good.

I have made a purchase through bajaj finserv emi card but then cancelled it due to some issues but after that i had made a similar purchase with it. But on official site and bajaj finserv app, two active loans are showing however, there is only one active loan. Please rectify this issue asap.

Flipkart cancelled order no. : od[protected]

Cancelled loan account statement : 456ecf84393789

Bajaj customer id : 51614996

They cheat with the customers by showing false product online and send bad quality product after that they said the product doesn't belong to them and refuse return. When i request to refund within 10 days according to the policy they cancelled the request and not warned me with any massage, e-mail or call. After that they said your request was cancelled.

I placed an order on sunday, 12th august for a rs 70000 laptop. Order id is od[protected].

The package was misrouted by flipkart and sent to bharuch, gujrat instead of bangalore, karnataka. Still, i understand mistakes happen.

However, flipkart customer support doesn't have the basic courtesy of giving me a detailed update around what happened and when i will get the order. Pathetic.

@flipkart, please respond quickly and let me know what the status is. If the package has arrived in bangalore now, let me know and i will come and collect it. Need it by sunday evening or monday morning max

I have placed an order of redmi note 5 pro. It was to be delivered today. They have missrouted the order two times in same city. And even now they are saying wait for another two days.
I am also ready to pick up order from their hub. But are not even providing me the address for it.
Really not expected this kind of behaviour from flipkart. Really dissapointed.

I purchased mi redmi note 5 pro on flipkart and it was delivered to me on 14th august. I am facing some touch and screen regarding problems like screen get a blue shadow screen sometimes while working. And there is also a overlapping screen problem. Flipkart sent a technician to visit but after i showed him photos and videos captured he did not considered the same and neither flipkart. They balmed me that i might have faked the videos. Flipkart provides us 10 days replacement warranty for product but now they are directing me to go to service centre even when 10 days are not over yet. I am attaching photos captured with the problem and without problem, a video is also attached. Please provide a solution.

I have place order for a washing machine stand and paid the amount in advance. It was supposed to be delivered on 14th aug 2018 but since then couple of times they have only been sending message that the order will be delivered today, but the delivery person calls me and says that he is delivering in a different area and so he will not deliver the product!

I have been calling the customer care and also writing mails to them but the always increase the resolution date. From 14th they pushed it to 18 then 20 and now 22.

I placed an order on 12th of august 2018 with the order id od[protected]
Product details: acer helios 300 i5 (8th gen)
Price: inr 89, 900
Sale price: inr 57, 590 (In exchange of an old laptop)
Seller: retailnet
The product was supposed to be delivered on 17th of august 2018.
Since i was at office when the product was first delivered, i told the customer care & delivery guy to reschedule the delivery to the next day i. E. Saturday, 18th august 2018

I live very near to the flipkart (E-kart)'s warehouse so i went there to pick up the product myself. I was told it won't be possible because their system was facing some issue. But i got my old laptop checked by their executive. (Photo attached. You can see the =ir executive examining the vaio laptop.) it was approved.

I was assured that they've received my redelivery request & i'll have the product before 11am the next day (Saturday 18th august 2018).
So, the next morning around 9:30 am i get a notification from them that the delivery of my product is delayed due to some issues with logistics team.
I tried calling them, but the logistics number assigned is only valid for one day. So, i called their customer care which is very famous for being "helpful & supportive". They said, they've raised an issue. (I talked to them for over 30 minutes).

Around 11am i received an email from them stating my order was cancelled. I called customer care again, after another 20 minutes i was told, the logistics cancelled my order stating "the customer wasn't interested in the product".

I went to their exchange hub a day before in order to get my order early and their delivery guy says the customer wasn't interested. The customer care tells me to place the order again for inr 89, 900. This sort o[censored]nethical behavior from an e-commerce giant like flipkart.

I tweeted to flipkart as well, no response from twitter as well. I have also attached a screenshot of the email i received from flipkart on saturday morning.

No wonder people have started to prefer amazon over flipkart now.

Desirable resolution:

1. If flipkart is going to refund me then i need to be compensated with the extra amount for the same order's current order price or resend the same product with the same specs to me along with the exchange scheme.

Note: i don't want a refund, i want the product i ordered in the first place at the same price.

I have odered two puma bacpack but recived only one. As outside the plastic it was written two & i have already paid for two!??? I dont know y so much of trouble flipkart is giving??? Pl solve it as much as possible! I am not at all happy with the service if my complain is not getting solve will be posting it on twitter very soon??? 😡i am pissed off too much so pl dont check my pateinc anymore and get the work done please

I have purchase a laptop from flipkart. When first time it is come to me it is not working condition. Then i replace it. I think all the life product are faulty.

I suggest to flipkart do not sell product of i life on flipcart. It will diminish the image of flipkart. And resolve my issue as soon as possible.

Laptop daetails

Wx54726/ilife

Hsn 84713010

Gw[protected]

I ordered a honor 9n from flipkart on 10 aug 2018 and the delivery date was 13 aug 2018. On 12 aug they changed the date to 16 aug annd on 13 aug they told me to wait till 21 aug. They are fooling me. I have already paid the amount
My contact no is [protected] i have contacted the customer support they told me everytime to wait and also the product status is not updated from 12 aug it is still showing hyderabad. I have also mailed to grieverance office of flipkart they also not helped me now they are telling to wait till 21 aug. They are not providing a bad service to the customer as they also dont know my phone status.

I have raised an replacement issue and returned the product which was not a genuine product sold by flipkart on the same day of delivery of the product. They say that the agent will pick up the return product from me but where is the so called flipkart agent never comes up till now it had already passed more than a week. The order replacement od[protected] the wish master never comes up to pick up the item on the scheduled time. So never waste your time and money with flipkart. Its hopeless product and hopeless services.