Flipkart Complaints & Reviews

Order id: od[protected]
Product: kenneth cole slip on for men / hsn: 6403aaab
Invoice no. Faaabw[protected] dt 28.07.2018

Requested for exchange on 5th aug 2018 but pickup guy rejected pickup due to price tag missing from product as it did not come with package at the time of delivery.

They are not accepting the request as price tag is missing, but i do not see any reason for not accepting if package is handed back to fliipkart the same way it was delivered.

Requesting for exchange. I am not getting proper support from flipkart customer care. Need help and assistance.

Hi

I am writing in make your kind attention. That i m regular customer in flipkart.. But for the first time i m very dissapointing with the services and wrong commitment... I order a product with id od[protected]... Item delivered to me was different for the same and as per returned policy i submitted request twice with id[protected] but unfortunately the request cancelled... Now i m frustrated with the services and loosing my trust too... I request if my problem resolve else i moved in some other option... I want to continue with you if my matter resloved...

You may contact below
[protected]

I had ordered a UGC NET/JRF/SLET Teaching and Research (Aptitude General Paper 1, including Previous Years Solved Papers & 2 Model Sets) paperback book by Arihant Publications. Instead I was delivered a book named "A Handbook on Civil Engineering"
I had placed the order on 26th July 2018 and this wrong product was delivered to me on 1st August 2018.
Order ID: OD[protected]
Tracking ID: FMPC[protected]
Courier Name: E-Kart Logistics
The amount of the book was Rs254.
Please take the book back(I have the package bag as well) and arrange for the delivery of the correct book as soon as possible. Absolutely disgusted with this website. I will not buy anything from Flipkart again!!

I ordered a new phone with exchange of an old phone on flipkart and i got delivered my order but their wishmaster declined pick up of my phone stating there are some dots on screen. I have read all their terms and conditions there was not mentioning of such condition. It was mentioned there should be no scratches, dents, cracks and screen should not be coming out. My screen was fine touch was working well display was good. They did not gave me a valid written reason. I just got a message your order has been cancelled and on consumer helpline no. They did not answer the reason of cancellation. All this was very disappointing for me. As i have deleted some important files from my phone before reset. I didn't expect this from flipkart as i had shopped many a times from that site.

A defective mobile was delivered to me. The tech-visit was scheduled but the technician couldn't resolve the issue. One more time the tech-visit was scheduled but the technician didn't even visited my place and updated a fake report. One more tech-visit was scheduled but technician didn't even contacted me and the visit was auto cancelled (As they said to me.). It's been over a month and flipkart is asking me to wait and only wait. No pickup, no tech-visit, nothing, only delay. Plz contact asap. I am looking for your call.

I ordered two mi note 5 pro from flipkart on 18th and 19th july. One phone is working good while other phone display not working properly on its first day use. I requested flipkart for replacement within 10 days. They told me that a technician will come to your place and solve the issue. The technician have only two solutions, one is reset the phone and one is update your phone. I tried both option but issue was not resolved. Now flipkart is telling that your issue was resolved by our technician and we won't replace your product. I again called to customer care but he is telling that we won't replace your product and please go to the service centre.
Order od[protected]

This is to bring to the notice of flipkart & their customers of a discrepancy in the display of product price during post & pre login stages. This was a horrid experience noticed when browsing for a speaker in the flipkart portal. I have provided 8 screenshots of each of the product descriptions for both post & pre login with my credentials as evidence of my claim. The files with number1 as suffix corresponds to post login sessions & the rest files with just names representing colours of the product correspond to the pre login sessions.in my opinion this is unacceptable & will definitely deter me from future transactions with this portal.

I was provided in the product details that the swim suit is of free size with bust size 34-36, but the product size is so small that i could not even try it on. I feel extremely cheated as i put my money in purchasing a product which is not returnable and i couldn't even try it on as it was that tight. I will definitely not shop with flipkart again as i don't want to be duped.

I tried to oreder for a product of rs.1517 today (5/08/2018). The order was not placed but the amount was deducted from my bank. How am i suppose to give an order detail? What is the procedure to request for the refund. I am student, and i badly need that money back soon. I am providing you my mail id where you can contact me for further details. [protected]@gmail.com. Kindly do the needful as soon as possible.
Regards,
Palavalli mithula

Dear sir

My order id-od[protected]
Flipkart account id-[protected]
Email [protected]@gmail.com
Amount-1889
Reebok shoe
I received this product on 26th july of 9 no size shoes and return request same day for large size issue
I held a request for return on 26 july and next day 27 july ekart logisticks person take my product as issue for large size of this product
Next day i called to customer care for refund my money he told me there are missing complain on this product and complain resolve will be 7 august
But i didnot complain for missing product
When i received this product i request a return for large size and successfull pickup are done so why my complain are mismatch
And 1st august flipkart send me an email my return request cancel and my account block
Then i mailed to flipkart and same reply next i mailed 100 time and there are same reply from flipkart
I question to flipkart when i done successfull pickup of this product so why my refund not get
I take a screenshot of this pickup return tracking id of this product an send to you
Help me

Please check all the details and contact me-[protected] or [protected]

And also send attached a successfull pickup copy of this product

Now how can i do

Why flipkart didn't check this details and please ask to seller when seller received this product

I already return so why request is reject

Already seller get this product

Please check and ask to your seller

Please please please refund me

It's a huge amount for me

Check all the details

Call me
Call me
Call me

Victor mukherjee
[protected]
[protected]

I purchased an iphone se from them that did not even activate. Their customer support (Complaint number: in[protected] was absolutely no help at all and denied replacement stating that the issue was to be resolved with the manufacturer and that they cannot act without service center authorization. So much for their highly misleading tv ads that proudly claim that if the product is defective "waapas ho jaayega)! If you buy expensive products from them, you are pretty much on your own in case anything goes wrong. I have, by contrast, had excellent experience with amazon india as far as returns are concerned.

Apple india, too, were unhelpful and quite incometent as far as techical support goes. Even taking the phone to their"premium" service center (Izenica, dlf mall, sector 16, noida) did not help. They suggested that i ship the product to their banagalore center for repair.in the end, i started it myself after spending hours of online research, though it is still showing as unactivated on their server. If only they spent half the effort honing their technical skills than they did on their fake american accents!

I ordered livpure water purifier...after the delivery...livpure company member told that u ordered wrong machine because its not suit for ur home just replace it like that...so i planned to do return policy...but u people didn't accept my request and canceled it...so i opened another account

I have placed an order for Park Avenue Beer Shiny and Bouncy Shampoo on 15th Jul with order ID OD[protected] and as per the T& C i was supposed to get an Ola e Voucher for the same on 20th July through the registered mail which I haven't received. I immediately registered a complaint with the CS team on 21st stating that I haven't received my promo code for redeeming the Ola e Voucher. Its been more than 15 days and multiple calls and multiple mails have been sent already and they promise a resolution date and nothing happens.
CS team is really worst and they cant/dont even understand the concern of the customer and send a mail stating how to redeem Ola e Voucher whereas I haven't received one.
Call was transferred to a supervisor once after 35 mins on hold and even then he did not provide any resolution and useless as others.

I placed order for 3 items od[protected], 1 item delivered without any tags.

I try to place a return request the same day item is received and then the stupid flipkart app asks to confirm if the item is with the original tags. So i contact the customer care which bluntly refused that they cannot help with it. It is a flipkart assured product, it goes through 6 quality checks and cannot be delivered without tags and when i ask them what is what quality checks you do, the person says i will put your call on hold and confirm you. After 5 minutes he says sorry he doesnot know what quality checks are performed, so he cannot help. I ask him to make me talk to his senior to which he refuses saying it is 9 pm now and no senior available and he will arrange callback from senior next morning which as expected was never received. Again i contacted them in evening and asked to make me speak to a senior as promised. They put me on hold for 25 minutes. After 25 minutes their senior appears and listens the whole issue again. He then goes on to repeat same thing it is our flipkart assured product, we do 6 quality checks, i again ask him what 6 quality checks you do on a piece of cloth, he said we check labels. I asked him ok and what are the next 5 steps, he said please let me confirm with my team, again he puts on hold for 5 minutes returns and says i dont know. Utter non sense. I have already asked the poor executives to prove that the item was sent with labels. They just say it is flipkart assured. Non sense. It shows that this is a n india n foolish company with foolish staff. Take your foolish stuff in your butts. Delivering products without tags.

I bought an oakley sunglass from flipkart. I immediately created a return request because i didn't like the colour of the lens, but they are just not accepting my return request. Everytime i chat with someone from flipkart support, they told me that it would be resolved within the same day, but return request is just not accepted. The seller is retailnet. My order id is od[protected]. I request flipkart please accept the return request and refund my money back. Please i flipkart to accept the return request or otherwise this will be my last purchase from flipkart. Flipkart is advertising easy returns, where is easy return? It just doesn't seem easy at all.

I had ordered a phone on 12/07/18 (Bill of phone is attached for reference).. And when i faced problem regarding camera, battery, and screen hanging issue.. Flipkart team provided me tech visit which i supported... And the technician updated false update that he solved the problem... N each time after his false update i complaint but no result were found... I have attached some pics too of this phone for quality check (Having more)... Take this issue seriously...
I've been mentally harassed and distressed by the entire process of service provided and unethical behaviour... And team care damn about the customers and keep of repeating that technician had already solved the problem without concerning my views
Flipkart head department team is asking me for " service denied confirmation letter from authority centre... Did we ask you before buying... So please stop harassing
All limits have been crossed.. Provide me the solution otherwise we will take a legal action for the same... Thank you with best hope and kindly help in resolveing my problem

Order id:od[protected].
I purchased redmi 5a mobile worth rs 5999/-the product was delivered on 24th july by ecom express courier service. I got empty box. When i asked the delivery box he responded rudly and also i placed return more then three times, but flipkart rejected return... I don't what to do?/please file complaint based on the imei number...

I ordered my lenovo k8 plus on 19th july 2018 and i got it on 25th july. As i ordered for my sisters birthday so i didn't opened it for 30th july. And to wrap it in gift box i opened seal of box which got from flipkart then i found mobile back panel was damaged and even internal wires connections are also damaged.

I started return request from 31st july 2018, but till now every day flipkart calls me and taking information abut damaged product and on every night indirectly cancelled my request.

Who gives right to flipkart to irritate me like this???

Who gives right to seller to steal my 8999 rs??

I totally helpless, can't understand what to do now??

Today is last day of return policy and they # still not given me any updation on it?

Flipkart have to review this, its not like they have constitutional rights to do this??

This is totally against law??

What they thinked im common man?? Is this so they won't responce my request??

Now if i didnt get my refund i will files fir against seller and flipkart.

I have ordered a smart phone at 24/07/2018 and flipkart was promise to deliver the product in 7 working days. I did not received any call regarding delivery purpose and when i checked the status on ecom express site, i saw the message ' customer refuse to accept the order and your oder is already cancelled. This is very bad experience.
When company is not able to manage the bussiness topology so why compnay claims to provide the best service. This is my request to please take legal action for this activity. Thanks.

I have purchased intex aqua a4+ mobile in flipkart, and i applied return policy because the mobile is over heating, my return id is-[protected], and i got approval from flipkart on 2nd august 2018, they said about return request, refund will be transferred to your bank account with [protected]@ business days after pick up is complected, before that our technical engineer will be come and check your mobile as per your appointment, after that pick upping person will come and pick the mobile, they said through call, but still now didn't come any person to me, please kindly help and solve my problem, thanks with regards