Flipkart Complaints & Reviews

Sir
I have purchased 32 inch intex make led tv through online portal flipkart which have delivered on 21st july 2018 and as per their policy it has to be installed by 24th july 2018 but till date it has not been installed. I have made complain several times but so far my complain has not been resolved. Kindly do the needful to resolve my issue.
Thanks and regards
Ashok kumar
Mob - [protected]

This is the 4th time i am reaching flipkart for one single product what kind of service is this i dont understand. First i got a car cover with full of paint marks on it light grey cover with all red and blue ink marks on it so i raised a return request, the guy came to my house for taking it back said there is not brand table on it which i can't help as i got it like that, so he left asking me to raise return request again so i did and was asked to wait for 3 days as somehow flipkart exec (Saloni from jaipur rajasthan - was damn arrogant) cancelled it and i called again after 3 days so got it returned successfully but again got a black car cover with v v v low quality than that i ordered and biggest joke and worst part is it has a big hole in it. I just want to know one thing are you guys playing with customers or what. We will have to invest money on something and also waste so much of time on it? Aren't you all employees responsible for this, do you expect people like me who buy regularly from flipkart shift to others?

I ordered a product on flipkart for cash on delivery.. Later i paid on online using my debit card. Amount for the product was deducted from my account but i receive transaction unsuccesfull message from flipkart.. 2 times i tried paying.. For the 2 times same thing happened.. Now i don't have cash to get the product. You are the responsible for those thing.. I need my money back then only i can get the ordered product.. Else you are doing fraud activities it seems

I m ordered mickey mouse 60cm soft toy but they send 40cm mickey mouse and i was completed them on 24th of july but they ignore my complete my order number is
(Od[protected] when i call them they give me next date but i get not response and they not update any thing on my flipkart account and they just told me pls wait... Help me i was pay 744

Hi,
I am sunny maggo. I order a phone of gionee a1 lite of rs 9000. When i get the phone i found that the phone doesn't charge timely. It takes too much time to charge. 8 hrs are too much for charging a phone. When i complaint to their customer care and do mails on their i'd... They send technician to repair but not replacing the phone.in order, the replacement duration for 10 days. 31 july delivered the phone and replacement time are pending but still they do not replace the defective product with new one. We want new set not a defective one. If they can't replace so refund our money. But we can't take this defective piece. Please take action against this problem. Otherwise i can go with the consumer court to take this problem.

Thanks and regards
Sunny maggo
[protected]
[protected]@gmail.com

Dear team,

Please note that i bought vivo v9 from www.flipkart.com order id: od[protected] on 23-july-18 and after using it for 3-4 days i found there are some issues with the handset and raised complaint about it in flipkart. They sent technicians once and he did some troubleshooting but the issues were not resolved. Their seller's policy is if there is some issue with the handset they will replace with the old one and it has to be done within 10 days of purchase. When i contacted them to know the status of my complain and technician's feedback they said the technician said that there are no issues with the handset and the guy amarjeet from flipkart customer care told me that if still the issues are pertaining i should take it to the service center. Whereas the complain has been lodged within 10 days and flipkart is suppose resolve this either by replacement or by refunding my money. On 1-aug-18 i again lodged the complain in flipkart and they said that they are arranging one more tech visit to understand the concerns and resolve it. Today 2-aug-18 the technician named shubhojit ghosh from jeeves visited my place and did some troubleshooting and found issues with the handset which he has clearly mentioned in his customer compliant receipt and i have the proof with me. He has clearly mentioned battery draining issues and overheating of mobile battery and issue with automatic switch on of flashlight. I am attaching the copy for your perusal. Today 2-aug-18, i again called the flipkart customer care to know the status of my complain and technician feedback, again the guy from the customer care department told me that the request for replacement has been rejected because the technician has said that the issues are resolved whereas i have the copy with me that clearly explains the problems and it has been signed by the technician as s. Ghosh. Again the guy from customer care said i am again lodging a complain that the issues are not resolved and they will take it to the next level. Since last sunday 29-jul-18 i am lodging complains and they are sending technicians to resolve the issues. On the other hand according to flipkart's plociy if the issues are not resolved after couple of visits by the technician the money will be refunded whereas no action has been taken on that regards. My point is i am paying 21, 000 inr on outmost good faith that i will get a good quality product and service from flipkart but the service and resolutions i am getting from flipkart is unacceptable. When i told the guy today from flipkart's customer care that i have the proff where the technician s. Ghosh has clearly written the issues and sgined by himself then they said he said that the technician has provided wrong information and thus the complain has been rejected. Just think of the fraudelent activities flipkart is doing with the customers, they are more inclined towards their sellers and safeguarding them against such grave concerns.

Kindly help me to get my money refunded or my mobile exchanged with some other handsets. I am disgusted with the harassments i am facing for the last 4-5 days, it will be great if you guys can intervene and expedite the process.

Regards,
Avishek datta gupta
[protected]

Hi I have ordered a 6 seater dinning set, which I got damaged so I requested to return, flipkart boys has picked up the item but more than one month passed and I didn't get the refund even I have paid 1st emi also. reqest you to solve this issue asap. my number is +91 [protected]

Thaks

Hello Team,

On 18th July I purchased Honor 8 Pro from your website which I received on 22nd July 2018. I started using the device on 25th July and on 26th July I clicked 1st photo from my device. Since then I noticed that my device is not working fine and the photos are not quite good from the camera and some effects which are part of camera are not working properly. I raised the Replacement request for same on Flipkart within 10 days under category - Unsatisfied with Performance. Now you taken my request and as per your stupid procedure you send a technician to see the problem. Now your technician knows that device has the problem but his supervisor who is rejecting the claim is saying that the feature which is not working or this issue dont fall under there troubleshooting category so this device is ok. If there is any HW fault then they will replace else they will not. Well there is nothing such thing return in your Return Policy. So please be stick to your return policy and dont do more mental harassment for me in returning that product.

Its been 3rd time I raised the replacement request and even after your promise to send senior supervisor to check my phone, same guy alloted who came in last visit also. Please dont make the customer fool flipkart.

I want the replacement of my product as soon as possible. Mentally, Socially in all ways you already tortured me and I don't expect more from you.

Date of Purchase : 18th July 2018
Order ID : OD[protected]

I have purchased Google Pixel 2 XL phone on www.flipkart.com on April 26 2018 with HDFC Debit card.. and there was an offer Rs.10000 cash back on HDFC debit cards and the cash back should be credited within 90 days from purchase date.. it's been 90 days and I have not received the cash back amount of Rs.10000. Also I even called flipkart customer care couple of times but they have not providing the proper reason.

I have attached screen shot of my order from flipkart account.

Please look into the issue and do the needful.

My order for SAPPER Solid Men's V-neck Black T-Shirt, order no. TX[protected] was not confirmed after payment on 28 july 2018.
i am attaching screenshot photo of payment transaction to flipkart.
my request is to confirm the order and provide to me, if this is not possible then refund of my payment.

Received a mobile from you on 28/07/18 and swiped my debit card twice. Rs 15, 298/- had been debited twice and credited once in my a/c after a long time. Hence rs 15, 298/- had been paid in cash. My passbook is showing till today that, rs 15298/- had been debited from my account on 28/07/18 through debit card and rs 15298/- had been paid in cash to your delivery man.
Hence i would request you to do the needful so that i may get back the amount of rs 15298/- at an early date.
Thanking you,
Uday sankar bhattacharyya
Ph no — [protected]
[protected]@rediffmail.com

Dear Team

PFB my bajaj finserv loan number which reflecting against 21st July 2018 order purchased. I have not placed any order how is is possible...You guys make us fool...resolve this issue on priority.
Complete details
Loan Amount-14999
Loan date -21/07/2018
Tenure-6
Emi Card Limit-190000
Number-[protected]
LOAN number-430ECF82274143

Please cancill it on priority.

Name-umeshwar Ojha
Numbers -[protected]/[protected]

The flipkart account of lakshmi hv order has not been processed but the amount of 656 has been deducted from bank for two times. And the customer service care is worst and not responding properly. And there was not even a message that order has been placed so kindly refund the money or cancel my order. The product details were (1.) 1rupee madhur sugar (2.) 1rupee nandhini ghee (3.) ariel detergent (4.) lifebuoy soap pack of three (5.) one patanjali soap for 15 rupee.

Don't put flash sales like redmi 5a.. Like that. You customers are fools?. You publish advancements in all areas... While clicking 12.01 pm on flash sale day. It says... All slots over... What is this nonsense.. So my request is please stop flash sales.. If you really want the increase your sales then give to general... Not like flash sales.in future also don't do this.. Please give these products general time also. Hope you understand my problem.

Sir this is with reference to my above order reference number order id od[protected] with flipcart, i order two items in this order and i cancel one item before delivery and they send me refund order ref number and promise me the refund will happen within 6 working days, i send them many mails they are not replying to my mails, they are asking for my phone number and not replying to the issue, unnecessary dragging and sending unrelated mails. Please advice how i can recover my amount inr 595 from flipcart. Which ministry is responsible to look for the fraud doing by companies like flipcart i want to report to the ministry.

We have purchased a Wonderchef Blueberry set (non stick) which includes 24 cm Wok with lid, 24cm Fry pan and 28 cm Dosa tawa, around 20days back.Now we are finding that in the WOK the vegetables are sticking which totally against the commitment given by company.The product details are Cookware VV67364/WONDERCHEF HSN :76151029 BILLED ON 27.06.2018

I have ordered two iphone se and as per the exchange offer available that time, flipkart offered me rs. 2000 each for my phone (Moto g and redme).

However at the time of delivery, they rejected the product and cancelled the delivery without any specific reason. Both of my phone fulfill the conditions of flipkart exchange offer. The agent who came to pick the phone said that there are scratch on the body so we can't take these phone and they cancelled the delivery of my iphone se.
I am attaching video to show the condition of my phone to prove that they fulfill the condition to get exchanged.

Order id od[protected] & od[protected]

A gift card was provided to me by my company and i added the amount to my wallet. On 26.07.2018, i ordered one 1tb hard disk and tried to pay the amount via my wallet balance. But, nowhere the wallet amount was getting reflected.
I contacted the customer care and they told that balance is available as per our records and why you are not able to use it.. We will forward the complaint to higher level.
But no solution was provided till 31.07.2018.

Today, i. E 02.08.2018 they simply told that your card has expired and you will not be able to use it.

I bought a laptop based on the specification mentioned in the flipkart website as optical disk drive available. I tried opening the optical disk drive, i was not able to do so. When i went back to the website and saw it was updated specification that no optical disk drive.
I tried with the customer care immediately seeing this they are denying and saying nothing happened and you can go ahead to lodge a complain. They are showing policy. Is that the fault from my side when i saw 10-20 products from flipkart, amazon, snapdeal to make a choice and buy with the specification mentioned in the website. Everytime i need to take a camera click of the products i am buying from flipkart?? Is that what the customer executive saying?? And it means we people cant trust the website mentioned things. You do not have a track of changed website specifications??

Flipkart - the worst e-shppping experience i have ever had. My order got cancelled after being dispatched. Rather than taking its responsibly, flipkart support tell that it’s total seller-buyer’s business. We can’t help. On escalating issue i was advised to re order. Will they provide it at same cost? We prefer to order from flipkart because we feel it can compete the international e-com giants. But what we learn in return is flipkart tries best to loot indian public. You browse. You select product after spending time. You order. And on the day of delivery, it’s gets cancelled. Flipkart don’t have any right to waste customers’ time. This is punishable offence. Is this the value of a customer who has spent lakhs on flipkart right from the month it came into existence? Flipkart advertise of 100% buyer protection? Customer centric? And when it comes to show practically, customer value is zero. It seems flipkart are in a sense of mind that they run customers. Honestly, it’s non sense. They have forgot that customers have only brought them here today. I understand it takes a lot to reach no. 1 in india. But to maintain it, it takes everything. Their ceo mr. Super over confident, looks to be huge shaktiman fan.
Flipkart - india’s fashion capital? No.1 fashion destination?
Practically :
Fraudkart.com, fakekart.com, jholkart.com, india’s no.1 fraud destination.

Not all companies do frauds of over 1000cr. Not many companies eats 100s of crores of their seller. Simply spoiling country’s reputation and letting india down.

As can be read on internet across various blogs, flipkart loot customers as well as sellers.

Flipkart should be banned in india.

Finally flipkart proved why flipkart is flipkart and why amazon
Is amazon.

Thank you!

Once again - ban flipkart!