Flipkart Complaints & Reviews

Order detailsaddressmanage order
Order id
Od[protected] item)
Order date
Mon, jul 23rd '18 10:23 pm
Total amount
₹413through cash on delivery
Sir, on 30-07-18 at 1550 hrs i received above said product which is totally unfit and indecent look. I had demanded men's raincoat size-xxl colour-blue but actually received is jusy opposite. It is size-xl colour-grey. I have written so many times to your flipkart on-line but nobogy bothers to reply even once. I do not need your item. Please pay me rs.413 at the earliest.
Thank you

Flipkart is cheating consumers by keeping very old mobiles on their website i. E. 2016 make model in 2018. Almost 2 yrs old mobile. Pepolple who wish to buy they dont manufacturing date. Any how i requested them to accept retur request. Instead they are saying to visit service centre. How service centre person can help in this regard. It torally flipkart mistake to keep old mobiles in their website.

विषय : Flipkart कंपनी द्वारा Defective Product को Replace न कर customer को परेशान करना और अपनी कही बात से पलट जाना।

मेने फ्लिपकार्ट से 19/07/2018 को ASUS का New Zenfone Max Pro Max M1 फ़ोन आर्डर किया था (Order ID : OD[protected]. मेरे शहर (काशीपुर, उत्तराखंड) में COD उपलब्ध नहीं थी इसलिए मेने अपने friend की I.D. से उसी के घर का पता दे दिया जो दिल्ली में रहता है। मेरे दोस्त को 21/07/2018 को फ़ोन मिला जो उसने मुझे मेरे घर आकर 25/07/2018 को दिया। मेने 25/07/2018 को फ़ोन ओपन किया, अगले दिन मेने 1 घंटे चलाया तो अचानक मोबाइल की स्क्रीन नीली हो गयी और फ़ोन dead हो गया. मेने उसी समय replacement/refund की request अपने शहर (काशीपुर, उत्तराखंड), अपने पते पर की तो मुझे बताया गया की आपका फ़ोन 1 अगस्त तक replace हो जाएगा। (Attached screenshot)
मेने बहुत बार अपने फ़ोन से फ्लिपकार्ट customer care person से बात करनी चाही परन्तु उनका फ़ोन कभी मिलता ही नहीं था तो मेने ट्विटर और फेसबुक के माध्यम से बात करनी चाही तो उन्होंने बार बार एक ही बात कही, हम आपको संपर्क करेंगे परन्तु फ्लिपकार्ट की तरफ से कोई फोन नहीं आया।
मेने अपने दुसरे दोस्त के फ़ोन से उन्हें फ़ोन मिलाया तो उनका फ़ोन मिल गया और मेने अपनी प्रॉब्लम उन्हें बताई तो उन्होंने कहा की आप चिंता न करे आपका फ़ोन आपको 1अगस्त तक मिल जाएगा मेने उनसे फ़ोन रिप्लेसमेंट का पता भी confirm किया की सर काशीपुर का address डाला हुआ है, उस पते पर replace हो जाएगा या नहीं तो उन्होंने कहा की आपका फ़ोन आपके द्वारा दिए पते पर replace कर दिया जाएगा। मेने 29/07/2018 और 30 /07/2018 और 31/07/2018 को भी फ़ोन कर confirm किया की मेरे पते पर replace हो जाएगा तो उन्होंने हर बार कहा की process चल रहा है आपको 1 अगस्त को New फ़ोन मिल जाएगा और आपसे Defective फ़ोन ले लिया जाएगा। परन्तु जब मेने 1 अगस्त को फ़ोन के ना आने पर उन्हें फिर से अपने दोस्त के फ़ोन से उन्हें कॉल की तो उन्होंने ये कह दिया कि आपकी return request cancle हो गयी है आप 48 Hrs. में दुबारा कॉल करना। जब मेने उनसे request cancle होने का reason पुछा तो उन्होंने कहा की आपके शहर काशीपुर, उत्तराखंड में delivery नहीं है।
कृपया आप मेरे कुछ प्रश्नो का उत्तर दीजिये :
1. अगर मेरे द्वारा दिए गए पते पर delivery नहीं थी तो customer care person से 3 बार पूछने पर भी उन्होंने ऐसा क्यों कहा की आपके दिए गए पते पर replacement हो जायेगी?
2. Delivery अगर cancle हुई थी तो वो उसी दिन cancle कैसे हो सकती है जिस दिन मोबाइल मिलना हो ? और इसका मेरे दोस्त के फ़ोन पर कोई message या कोई mail भी नहीं आयी की आपकी request cancle कर दी गयी है, क्यों ?
3. आपकी वजह से जो मेरा समय बर्बाद हुआ है और अभी भी हो रहा है इसका क्या ?
4. मेने आपको ईमेल के जरिये भी संपर्क करना चाहा परन्तु आपने उसका भी कोई रिप्लाई नहीं दिया ?
5. 26 अगस्त की हुई मेरी complaint को आप उस दिन cancle कर रहे हो जिस दिन new phone की delivery होनी है, क्या यही आपकी customer service है ? और इसके अलावा आप एक फ़ोन तक नहीं करते ?
My Friend Account name : Ankush Jain
My Friend Registerd Mobile Number : [protected]
My Complaint in Consumer against you: 843410
Item Order I.D. : OD[protected]

Name : Anmol Tandon
Address : Moh-Lahoriyaan Near Maa Mansa Devi Mandir, Kashipur (Dist-U.S.N), Uttarakhand
Mobile No. : [protected]

I had booked vivo v9 youth phone with exchange offer but when delivery boy came and said that give me old phone I will take it to my store and will check it but I denied 1st give me new phone and take old one. But after that he told phone is damaged still Phone have no damage etc. than I told call to customer care and ask it is damaged or not? but he denied to conference call with customer care. after that he cancelled order. I asked him to click photo and send it to customer care and he told I sent it but I think he didn't. Delivery boy no. [protected] and my number is [protected]. mail id [protected]@ymail.com..

I have ordered 4 products in last one week from the flipkart and only one was received to me and the others are either getting cancelled from the backend without my consent or are getting rescheduled again and again.
I ordered a phone to gift to my brother but they have delayed it twice saying that seller is having issues. On receiving the calls from customer care they say they are diverting call to senior but after a minute or two they drop off. Everytime they have a new person to support and they lodge a new complaint but no actions are being taken.
Is this the service they promise?
Is this an experience we need to have?
what is the use of time frame you mention in the order when you delay for 3 weeks and then cancel without customers consent?

My Order No. is OD[protected], I ordered Bajaj Steel Manual Gas Stove CGX 9 | Bajaj CGX9 worth Rs 5605/- on 22-July-2018 which got delivered on 28-July-2018.
After unboxing the product I found that the product inside the box was not the same as what I ordered instead of that it was a totally different model which is old, used and rusted stove of the sunflame brand. Which is a fraudulent issue? For your reference photo has been attached.
I call Flipkart customer representative and spoke about the issue, they told it will be returned and refunded. After continuous follow with Flipkart delivery boy has come to receive the product, but they are not accepting this product they are just saying kindly tell Flipkart to send email for the pickup. This issue also I discussed with Flipkart but no action has been taken from your end so please send email to request for pickup, to Aligarh courier services.
I have already spoken to these customer representatives Mr. Mirza, Mr. Manav and more.
Kindly resolve my issue to maintain trust and healthy consumer relationship .
Regard’s
Syed Hamid

I m prema devi from dehradun. I got a break tronica speaker. I want ti replaced it with another tronica speaker. Please take an action on it and resolve the problem i m getting. Please exchange it soon you can.the front of the speaker is break already before delivered. We want a new one tronica carrie speaker. Please take a action after the issue get bigger..so soon resolve this problem. Please delivered it to police line race course uttrakhand, dehradun. Please dont ignore this complaint.

Dear sir i purchased a mobile phone on 18 JULY 2018 from flipkart ord no.0d[protected] by using my bajaj emi card but i cancelled it from some reason. But flipkart is not refunded my mobile amount to bajaj till now. And my emi will starting from 2nd Aug 2018. How can i pay that amount i already cancelled that product. What can i do please help me

I have purchased whirlpool washing on 16/07/2018 and delivered on 19.07.2018. but installation not yet done and raised a so many complaints but nobody is taking seriously and nobody is turned up for installation.

I am requesting Flipkart team to take necessary action against and solve the problem at the earliest

FYI : order ID : OD[protected]

I am having problem with my order as they are rejecting my request for return for a refund. I have applied for return so many times yet they have cancelled it for no obvious reasons. The return is automatically cancelled without asking me. I am very much disappointed with the service by flipkart.
Please I want to return this product and I want a refund as soon as possible

I have placed order in flipkart and received used product. So requested for replacement of the product. Now i observered system is very slow and heating issue.

Now i am looking for return my product and will place new order. Now order status is replacement approved on 26 july.

I contacted flipkart more than 5 times but no use, still issue not resolved. Please help me on this.

Maxi deo delivered on 21 march 2018 out of two used one of them and 2nd one is used from 30/07/2018 but i find this 2nd maxi deo is duplicate there is no smell like first one tis is my complaint against the product - order id[protected] order date sun mar 18 2018 deliverd date 21 mar 2018 maxi deo is duplicate not having quality as they describe about this product but out of two deo one is orignak

Dear sir,

On 01.08.2018, i made online payment (Ref. No.[protected]igaebsgtv9) to flipkart through netbanking. Amount is deducted from my bank account but still order was not placed.

I did not expect this from flipkart but it did with myself. Kindly ressolve the issue whatever it was either server issue or anything else.

Kindly look into the matter and refund my amount or get placed my order on flipkart.

Regards

I did an online payment on flipkart. order was not placed . and i didn't get my money back. flipkart should be banned . its a fraud. and flipkart customer service is worst . Go for amazon people. and never go for online payment on flipkart. i will place an FIR against them if the issue is not resolved soon.

The note on side of the payment option said that if the order didn't get placed then amount will be refunded immediately. But sad flipkart, you will always be a lier. i am also attaching the photo. so you can see, flipkart customer care. you don't have your own portal to resolve issues. At least come here and see.

Transaction made through phone pay
Trannsaction id: c1808011138038922363263
Order: 2 pack of recron pillows and 1 set wet wax.

Made payment through phone pay. Ordered recron pillows and set wet wax. I didn't get any order status in flipkart but payment was successful through phone pay. Transaction id: tx[protected].

Please inform what is the status of my order and payment.??...

@flipkart (https://www.flipkart.com/) is a big cheater. They are doing fraud with customers by not issuing the refund for returned/cancelled orders.

I have placed an order-od[protected] of amount 2082/- on 02 june'2018 from my flipkart account 'meerut. [protected]@gmail.com'. I had ordered 3 items (694*3 = 2082/-) of amount 694 each in this order and cancelled two items on same day on 02 june' 2018 and returned one item on 01 july' 2018. But till today i have not received refund any of these items of 694*3 = 2082/-. I am continuous following up with flipkart customer care more than one and half month but flipkart is harassing me by not issuing the refund.
Flipkart customer care executives are only giving one reason from last 1-1/2 month i. E. Give us 48 hours to resolve the issue because of technical error, unable to process the refund.

Please help me to get my refund for this order.

Shruti gupta
[protected]

I ordered philips bhs 386 kerashine protection hair straightener and berina hair spray on[protected]. I placed the order and payment of rs.2452 on pospayust[protected] at flipkart payments txn#[protected] was done using sbi debit card. Money has been deducted from my account but i did not get any order confirmation mail or message. Please refund the amount. Two times this happened with me, very disappointed. Try to improve such issues regarding payments.

My name is victor maity, a flipkart customer. Flipkart account number [protected].I was bought a lyf flame 8 battery from flipkart, order ID OD[protected] was shipped and delivered by friday, Jul 27, 2018. By Delhivery.

I received the package, but there was no battery, that was empty.
I complained to Flipkart, they told me to wait for 4 days, after it I call them and they refused to fefund me.

Order id od[protected] placed and received a repaired mobile set of intex ime no [protected] handset hsn/sac 85171290 dated 16th june 2018. After some time buttons were not working when we visit the complaint centre at gtt karnal road they say the mother board is repaired and it will not be covered under warranty. When we contact to flip cart they say it is not possible

I have purchased it it said that it is of good quality and last for long but in few months is got destroyed and it is on warranty and no nike service station is accepting to repair they told to give it back to flipkart they'll repair or exchange with the same product but when i started to contact with flipkart they didn't gave any response
So i request to call me on this number given below [protected] and the number used to sign in is [protected] so please try to contact me and tell me what to do