Flipkart Complaints & Reviews

Address: Jaipur, Rajasthan, 302017

Website: www.flipkart.com

Hi team,
I've ordered a new samsung j8 on flipkart with order number OD[protected] through exchange offer
As per offers 2000/- cashback was promised for using ICICI card
But it's not been done

Flipkart is saying that in terms and condition it's mentioned that cart value must be 18990 for offer but this is written in FAQ's and not T&c's

They are saying below statement
What other conditions should apply to avail the offer?
* Total cart value of Eligible products, should be INR 18, 990 or more.

But this is written in FAQ's

In T&c's below is written
The discount will be applied to the Net Cart Value (â€œNCVâ€). NCV shall mean the total value of only the Eligible Product/s in the cart after all applicable discounts and exchange offer redemptions.

I've attached both the screenshots

Secondly, they recorder my call without my permission as I never allowed them to do so which is against my rights
Sample call is attached

Third, I've contacted multiple times for escalation and they transfer the call but it was never answered and they always ended call after 20-25 mins of hold
I've called them like 10 times. See how much time I've wasted on resolving this matter

I need my 2000/- cashback as its my right as per offer.
Secondly I want compensation for inconvenience.
Third I want serious action to be taken against this fraud activity done by flipkart

Vijendra singh
[protected]
vijendra inch.[protected]@yahoo.in

+2 photos

Sep 6, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 02, 2018

Flipkart Customer Care's response customer has raised the issue the issue with regards to the cash back not received as customer has purchased the product lesser than the netcart value and customer is not eligible for the 2000/- cash back hence closing the case

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Address: Fatehabad, Haryana, 125050

I have been following up on the product delivery i ordered for my mothers birthday. To my surprise the flipkart sent the order on time but the delivery did not happen as the delivery boy denied to pick up the phone in exchange offer and demanded a new phone.. also he behaved in a very rude way. I have been enquiring about the status for past 3 days and the customer care is just buyinh more and more time without having any clear status update of the deivery. Flipkart sucks . Order no is OD[protected]

Aug 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 22, 2018

Flipkart Customer Care's response Delivery related complaint.

We've interacted with the customer and delivered the shipment. Hence, closing the complaint from our end.

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These people are real cheaters. I faced this twice now. They have delivery charge even when you order large amount of bulk order, okay thats understood.

Top most Ridiculous thing is ...they cancelled one item from my bulk order and asked me to order that again which means I need to pay delivery charge again just for one item. They said because of some technical issues one of my order item is cancelled. So I ordered above 2000 and paid delivery charge and then due to their mistake or issues I need to pay delivery charge again when I reorder the same thing. Is this explainable to anyone?? Whats the meaning of bulk order then? Pathetic... I tried to talk to customer care almost 6-8 times now. sent emails but no solution yet. They loot customers on name of sale and then cancel the orders so that when we have vouchers (which we can use only once obviously) and if they cancel the order, its gone. You cant use vouchers again and again and money is just wasted. More than money I hate their answers because they dont care about customer's problems at all... The worst service I ever got from the online shopping portals.

Aug 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Sundargarh, Odisha, 769042

Website: Www.flipkart.com

I have order a lenovo k8 note which was delivered on 16th july 2018. When i open the box the seal was already tampered. There is scratches on the phone, data cable is full of dust. Its seems that some one has already used that phone. I have paid around 12k for the phone. Now i want my money back. I have also lodged a return request for it.

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Address: 560037

I purchased a Lenovo vibe K5 note mobile on 23. 07. 2017 from flipkart.
Against prepaid invoice no. OD[protected] for rs. 10499 / -
I have faced a problem that mobile is not turning on and raised a complaint on 4th june-2018, 6th july and 12 July-2018 and lenovo customer service center (K.R.K service Lenovo India Pvt.Ltd, Ferns Icon, Level -2, Doddenakund Village,
Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore-560037 ). They have fixed the problem but I have found same issue after 3days then I have tried to connect them then they said you need to pay Rs.3500
for changing Motherboard, Subborad and battery. So I asked to them if device is under warranty then why are you asking for money then finally they accepted mobile and kept it for 10 days and they changed the microprocessor and said that will not get issue in future.
But problem is not resolved yet and they are intentionally doing temporary solution as my warranty would be expiring on 22-July-18 hence they know after warranty they will take money from me.

I am expecting answer for below questions:

1-If I have been facing issue since 2 months then why they are not providing permanent solution or if mobile is defective then why they are not replacing?
2-If I have been facing same issue since 2 months and reported at the same time, which is 2 months prior to warranty expire period then my issue should be fixed even if my warranty would be expired.
3- Why they are looking for money and waiting for warranty expired.
4)why they are changing every time microprocessor & changing IME number?

Please help me out and do the needful here as I am very disappointment due to this because you can easily under stand without mobile how can be handled our daily routine & office work.

Thanks and Regards
Saumitra Kumar Mishra
[protected]

Aug 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Mumbai City, Maharashtra, 400005

Website: Flipkart

I placed an order with flip-kart for 23 items. I got the confirmation mail saying the order has been successfully placed and the order number is OD[protected]. However, within a few minutes I start getting messages and mails saying the order is cancelled. I never did the cancellation. Pure waste of my time, money, efforts and highest levels o[censored]nprofessional attitude/ worksmanship by Flipkart.

Aug 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Jamnagar, Gujarat, 361140

Website: www.flipkart.com

Since yesterday morning till today afternoon i have tried to book honor 9i mobile 5 times with SBI 10% instant cashback offer. All the 5 times order got cancelled automatically. After placing each order i talked to customer care. For first 2 orders they told me that the seller has received some bulk order so my order was cancelled. After that they told me to try booking again as there is some issue from the seller side and that i may be able to complete the booking. But even after the 5th try tge same story kept on repeating. Customer care executives are not able to give any reason for the incident. Now comes the best part. I booked the same mobile immediately after 5th unsuccessful attempt without instant cashback offer and with COD option. This time there was no cancellation. I again called up the customer care and explained them the way seller was fooling customers. But as in the previous 5 calls, customer care executive were only explaining their limitation in giving any information about the incident. Also they straight way advised me not to take any action as there is no way/channel of lodging such complaints. Flipkart can only register some standard complaints (the one which are listed on the website).
Kindly help.. This is purely a case of cheating and cusromer harassment.
Flipkart is fooling customers by placing false adv and offers only to lure customers..

Aug 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We will revert on it.

Jul 21, 2018

Updated by Sumeetdhar I want resolution for my complaint on urgent basis. Flipkart cant keep fooling customer like this. Please find other order id as below.
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]

Jul 25, 2018

Updated by Sumeetdhar consumer complaints logo
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Online ShoppingFlipkart multiple times automatic cancellation of order
Flipkart — multiple times automatic cancellation of order

2 Reviews
Sumeetdhar on Jul 20, 2018
Mark as Resolved
Order ID: OD[protected]

Since yesterday morning till today afternoon i have tried to book honor 9i mobile 5 times with SBI 10% instant cashback offer. All the 5 times order got cancelled automatically. After placing each order i talked to customer care. For first 2 orders they told me that the seller has received some bulk order so my order was cancelled. After that they told me to try booking again as there is some issue from the seller side and that i may be able to complete the booking. But even after the 5th try tge same story kept on repeating. Customer care executives are not able to give any reason for the incident. Now comes the best part. I booked the same mobile immediately after 5th unsuccessful attempt without instant cashback offer and with COD option. This time there was no cancellation. I again called up the customer care and explained them the way seller was fooling customers. But as in the previous 5 calls, customer care executive were only explaining their limitation in giving any information about the incident. Also they straight way advised me not to take any action as there is no way/channel of lodging such complaints. Flipkart can only register some standard complaints (the one which are listed on the website).
Kindly help.. This is purely a case of cheating and cusromer harassment.
Flipkart is fooling customers by placing false adv and offers only to lure customers..

Complaint Status
[Jul 20, 2018]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Jul 20, 2018

We will revert on it.
Updated by Sumeetdhar, Jul 21, 2018

I want resolution for my complaint on urgent basis. Flipkart cant keep fooling customer like this. Please find other order id as below.
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]

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Comments
Sumeetdhar
Jul 20, 2018

I want resolution for my complaint on urgent basis. Flipkart cant keep fooling customer like this. Please find other order id as below.
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
Reply
Sumeetdhar
0 minutes ago

First of all i would like to thanks consumer complaint support team for making my voice reach M/s Flipkart.

I would like to put an update on my complaint. After putting up this complaint, i recevied 2 calls from flipkart customer care. No need to say that they were hopelss as usual. They were only trying to make me take my complaint back without giving any justification for the issue i have raised.
When i refused, they gave their standard answer "sir, we have escalated ur complaint and you will receive a call back for resolution with in 24 hrs." Besides this there was nothing they were able to tell. These people are really ridiculous and are only trying to supress the issue. I have demanded a written justification and the actual reason for their unjustified actions. But seems that flipkart is least bothered about customer satisfaction and business ethics. I would request customer complaint team to push this issue untill flipkart gives a justified response for their unethical acts.

Thanks in advance

Jul 25, 2018

Updated by Sumeetdhar First of all i would like to thanks consumer complaint support team for making my voice reach M/s Flipkart.

I would like to put an update on my complaint. After putting up this complaint, i recevied 2 calls from flipkart customer care. No need to say that they were hopelss as usual. They were only trying to make me take my complaint back without giving any justification for the issue i have raised.
When i refused, they gave their standard answer "sir, we have escalated ur complaint and you will receive a call back for resolution with in 24 hrs." Besides this there was nothing they were able to tell. These people are really ridiculous and are only trying to supress the issue. I have demanded a written justification and the actual reason for their unjustified actions. But seems that flipkart is least bothered about customer satisfaction and business ethics. I would request customer complaint team to push this issue untill flipkart gives a justified response for their unethical acts.

Thanks in advance

Aug 13, 2018

Updated by Sumeetdhar After repeated follow ups, flipkart has finally given written confirmation assuring that a strict action will be taken against the seller.

I would like to thank the consumer complaint team for their support for getting this issue resolved. With your support this would have not been possible.

Thank you once again.

Regards
Sumeet Dhar

View replies

S

Sumeetdhar

from Bhavnagar, Gujarat

Jul 20, 2018

I want resolution for my complaint on urgent basis. Flipkart cant keep fooling customer like this. Please find other order id as below.
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]

Reply

S

Sumeetdhar

from Bhavnagar, Gujarat

Jul 25, 2018

First of all i would like to thanks consumer complaint support team for making my voice reach M/s Flipkart.

I would like to put an update on my complaint. After putting up this complaint, i recevied 2 calls from flipkart customer care. No need to say that they were hopelss as usual. They were only trying to make me take my complaint back without giving any justification for the issue i have raised.
When i refused, they gave their standard answer "sir, we have escalated ur complaint and you will receive a call back for resolution with in 24 hrs." Besides this there was nothing they were able to tell. These people are really ridiculous and are only trying to supress the issue. I have demanded a written justification and the actual reason for their unjustified actions. But seems that flipkart is least bothered about customer satisfaction and business ethics. I would request customer complaint team to push this issue untill flipkart gives a justified response for their unethical acts.

Thanks in advance.

Reply

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Address: 411048

Website: www.flipkart.com

I ordered ASUS Zenfone Max Pro M1 on 12th July, 2018. Order ID is OD[protected].
The phone that I received was defective. It was giving electric shocks while charging and it could have blasted in my hand. Technician from Flipkart came and verified same problem and reported back to Flipkart.
Problem was serious so I insisted them to take back their product and refund me money. But Flipkart is saying that they would replace the product.
I demand refund instead of replacement as I cannot risk using this product again as it could have blasted in my hand.

Aug 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We will revert on it.

Jul 23, 2018

Updated by zaidfurqan Complaint still not resolved. Takes money from customers and then harass them. Well done Flipkart

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Address: Jaipur, Rajasthan, 302033

Website: www.flipkart.com

Hey flipkart!!
You are calling me for payment regarding my flipkart pay later option for the product which i had received a empty box. But my account has been freezed by your team
I don't have connection of email that i have provided you (Mail is not working). Your system is sending a legel action msg against me.
What should i do i am totally helpless..

Aug 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Jul 20, 2018

Updated by Harshit9887g [protected]@gmail.com is my registered email with flipkart. Check this mail with your System.

View replies

H

Harshit9887g

from Jodhpur, Rajasthan

Jul 20, 2018

[protected]@gmail.com is my registered email address.

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Address: Dehradun, Uttarakhand, 248001

Website: www.flipkart.com

Dear Sir,
On 11 Jul 2018, i ordered online "Redme 5A (Grey, 32 gb) from flipkart (Order no : OD[protected] and which i received on 13 Jul 18. While using the same i felt that overheating and poor power backup problem is there so i put replacement request to their customer care executive on phone so he told me to do some action on telephone only, problem remain same even after doing all those step including factory resetting so they arranged for technician visit.
on 18 Jul 2018, Technician confirmed that device have heating issue along with poor battery performance (in writing) after doing long troubleshooting. After that when i contacted to flipkart customer care executive on phone, he inform me that device will replace by 23 Jul 18 but on 19 jul 18 when i checked my order status in Flipkart, I found flipkart rejected the replacement without informing me with this remark "issue resolved by troubleshooting". So again when i was trying to contact them through telephone, their customer care executives are not reachable even after putting call back request twice so i tweet them in twitter. From twitter i got this reply "Sorry to hear that. We'll get in touch with you to fix this" but now when i check flipkart i saw they mentioned one more technician visit in their website against today date ie 19 Jul 18 whereas in actual no one visited my place on 19 Jul 18.
Now after seeing all these attached proof anyone can find out very easily how flipkart makes their customers fool here. Once their technician confirmed the problem then also they are not ready to replace and without sending their technician they simply update their system from their AC offices only.
So now i want full refund of my amount (instead of replacement) immediately as am no more int in Fraud company ie Flipkart who do fake promises and give fake warranty.

+5 photos

Aug 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Flipkart Customer Care's response We will revert on it.

Jul 24, 2018

Updated by subhan2010 whenever i put complaint in their twitter account or in customer care ph number i got the same reply always " we are taking care of this. please be assured that you will receive an update at the earliest"
par bhai yei toh bata doh kab as even after 11 days u r telling the same thing...how many more days you want to resolve the issue. i want my full refund now as m no more int in flipkart as flipkart no more trusted market

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I want to order two tops on flipkart today. I have added to cart and i started to do the payment and i made payment and the amount is debited from my ICICI bank account also. But my order is not placed.Then I made a complaint on flipkart feedback problems.They told that i will receive a call in sometime and i even mailed them.But I haven't got any call or any other information regarding the issue. I was not satisfied with flipkart. They should atleast respond to the complaint.

Aug 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Team flipkart,

This is in relation to my Facebook complain on 2nd July and 19th July. Some person named Rahil kazi is using my mom's number [protected] for booking orders with u. I informed after 2nd order nly about this fraudulent act. But today again 1more order is booked. Nd despite repeated complain on Facebook ur team do not reply or resolve the issue. I need Flipkart to contact on given number and B4 dat the order shd b blocked or cancelled.

Immediate action required. If not solved till tomorrow I have to register a police complain regarding misuse of my number.

Aug 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Chandigarh, Punjab, 160017

Website: Flipkart

Ordered a Redmi note 5 pro, with exchange discount, got cancelled due to some problem with the old phone,
Now the problem is I ordered only 1 phone but when I tried to order the second as per the policy of Flipkart of only 2 phones per customer, it refused by saying I have availed my limit.
Secondly my order got cancelled but during your sale of 10% discount on SBI card didn't function and had to face a extra charge of 1300 on my card.
And refund also not received for the phone.
Please help

Aug 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We will revert on it.

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I ordered this patanjali keshkanti hair cleanser 450ml from Flipkart on 17/07/18 at the gross amount of Rs 238.00 and I received it on 19/07/18 where I paid Rs 273.00 (COD) (including delivery charges) and when I checked, its real MRP was 170.00. I want to return this product now and request a refund.
I also received other order with it including boutique shampoo and dove conditioner with which I was satisfied and their charges were Rs267.00

+2 photos

Jul 30, 2018

Complaint marked as Resolved

Nothing has been done...

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 06, 2018

Flipkart Customer Care's response We would like to inform you that we tried reaching on [protected], [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@yahoo.in, if you want us to reopen the case, kindly revert on the same mail.

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Received my order of Havells Iron Box from Flipkart. Yesterday when I received it found that, it was already used with the burnt surface and had patches on the same. The seal of warranty card was also broken. Kindly register my complaint. Thank you!
Product:- Iron Box
Color:- white and purple
Type:- Steam Iron Box
Date of Delivery:- 18th July 2018

+4 photos

Aug 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 19, 2018

Updated by Rushikesh Bhagawatkar Order ID:[protected]

Verified Support

Jul 24, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 25, 2018

Flipkart Customer Care's response Customer raised complaint regarding the issue of product damaged, we have interacted with customer and informed that seller has approved for the replacement hence told promised date he agreed closing the case from our team

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OD[protected]
Ordered "Asus Zenfone Max Pro M1 (Black, 32 GB)" in the current sale. The order got shipped but today afternoon order was cancelled by the seller. I lost a discount of Rs 1100+ as this phone is out of stock now. whats wrong with Flipkart?
Will i be compensated for all this? if no, why no?

+1 photos

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Address: 560034

Respected Sir, on 16.07.2018, some unknown person has online shopped from your Flipkart, on which I have also received SMS from my Bank which is as under:-
"Thank your for using SBI Debit Card 607XX0006 for a purchase worth Rs.1018.00 on POS PAYUSAT[protected] at FLIPKART Payments txn#[protected]"

That above said online transaction was not at all done by me and I have also blocked my ATM card and also filed complaint at SBI, which was duly registered. Accordingly, three transactions were done by that fraud person.

It is, humbly prayed with folded hands to your goodself by above said transaction Number, Kindly provide me the Address/details which is possible) which he has ordered at the time of shopping, so that legal action be taken against him. As I had already filed complaint, by your information, It will be easy for us to find the culprit.
Waiting for your good reply.

2. Two more Transactions are also been done, but I am not sure that was also purchased from your Company which is as under:
Thank you for using your SBI Debit Card 607XX0006 for a purchase worth Rs751.0 on POS FKPAYMENTS at FKPAYMENTS txn# NS[protected].If not done by you, forward this email from email id registered with SBI to [protected]@sbi.co.in to block your card. You may also call[protected]"

"3. Thank you for using your SBI Debit Card 607XX0006 for a purchase worth Rs699.0 on POS FKPAYMENTS at FKPAYMENTS txn# NS[protected].If not done by you, forward this email from email id registered with SBI to [protected]@sbi.co.in to block your card. You may also call[protected]

Name: Puneet Chawla, H.P. Administrative Tribunal.
ATM Card Number:[protected]/ P Chawla.
Complaint/Ticket No.[protected].
Ordering Date:16.07.2018, Time Around 1.31 p.m. to 1.36 p.m.

Aug 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: New Delhi, Delhi, 110060

I had ordered a Peter England Men’s Casual shirt on 15th of June 2018. However I was not satisfied with the quality and colour of the product. So I had immediately applied for the return of the same. My return was also approved and the product was returned on 20th June 2018. It is to be noted that even after 1 month from returning the item, the refund has not been credited back to my account. When I tried contacting the Flipkart customer care team, they only seem to give the reply that the refund will happen soon and the team is working on it. This is highly disappointing since it has been more than a month whereas the refund was supposed to happen in 7 working days. Kindly note this issue and update me on this. The order no.is OD[protected].

Aug 31, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 25, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on (20th June 2018). However, if the refund is not reflecting, requested customer to contact the bank. Hence, closing the complaint from our end.

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Address: Bangalore, Karnataka, 403601

Website: www.flipkart.com

I have 2 numbers. One is [protected] and another is [protected] both have been used for flipkart. And both my emails are also being used one is dinesh.[protected]@gmail.com and [protected]@yahoo.co.in . Now I have ordered a iPhone from one of these accounts and Ian.not able to order one more.. one of the executive told me to upgrade the app I tried but to no avail to deactivated my accounts and tried to activate again.. executives were of no help as they have no idea what they are talking.. all they say is I understand your situation and will put on hold to get answers but to no avail. All I want is to get in touch with a person from Flipkart who has knowledge and know how to help.

+2 photos

Sep 2, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 26, 2018

Flipkart Customer Care's response We have interacted with the customer and customer told the issue is solved.
Closing the case.

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M

Mrutyunjay Patra

from Idukki, Kerala

Jul 19, 2018

I got a defective product and Flipkart not responding after 10days of complain.
They are only giving post date for solving it.please help me to exchange it

account and cart related - Comment #3160448 - Image #0

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9

9Ra1

from Delhi, Delhi

Jul 19, 2018

I ordered a pair of Euro fashion briefs from aaenterprise.
the image shown of the product is different from the product deliverd ...making it useless and waste of money.

though they have no return policy but they should deliver the exact thing shown on screen.

account and cart related - Comment #3160895 - Image #0

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Website: Flipkart

I have purchased xiaomi resmi 5a grey model on 11 July 2018 and I received the product on 13 July 2018. The phone I received has a yellow taint display for which I requested for replacement but they rejected it saying that it is not defective but I confirm it that xiaomi does not provide such display on grey model.

My phone number is [protected]

Jul 19, 2018

Updated by Meb Order ID: OD[protected]

I have purchased xiaomi resmi 5a grey model on 11 July 2018 and I received the product on 13 July 2018. The phone I received has a yellow taint display for which I requested for replacement but they rejected it saying that it is not defective but I confirm it that xiaomi does not provide such display on grey model.

My phone number is [protected]

Jul 19, 2018

Updated by Meb Order ID: OD[protected]

I have purchased xiaomi resmi 5a grey model on 11 July 2018 and I received the product on 13 July 2018. The phone I received has a yellow taint display for which I requested for replacement but they rejected it saying that it is not defective but I confirm xiaomi that they do not provide such display on grey model.

The photo provided shows 2 grey colour redmi 5a mobile with two different display the yellow display is the one I received from flipkart. Flip kart rejected my replacement request 2 time and I have again applied for replacement.

My phone number is [protected]

Jul 19, 2018

Updated by Meb Order ID: OD[protected]

I have purchased xiaomi resmi 5a grey model on 11 July 2018 and I received the product on 13 July 2018. The phone I received has a yellow taint display for which I requested for replacement but they rejected it saying that it is not defective but I confirm xiaomi that they do not provide such display on grey model.

The photo provided shows 2 grey colour redmi 5a mobile with two different display the yellow display is the one I received from flipkart. Flip kart rejected my replacement request 2 time and I have again applied for replacement.

My phone number is [protected]

Jul 19, 2018

Updated by Meb Order ID: OD[protected]

I have purchased xiaomi redmi 5a grey model on 11 July 2018 and I received the product on 13 July 2018. The phone I received has a yellow taint display for which I requested for replacement but they rejected it saying that it is not defective but I confirm xiaomi that they do not provide such display on grey model.

The photo provided shows 2 grey colour redmi 5a mobile with two different display the yellow display is the one I received from flipkart. Flip kart rejected my replacement request 2 time and I have again applied for replacement.

My phone number is [protected]

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