Flipkart Complaints & Reviews

I had ordered fastrack sunglasses from flipkart and the website showed me diamond style sunglasses. When i received the product the design was different and it did not have any kind of diamonds studded in the corners. I want to replace my product but the website says that the seller is not able to replace the product but can refund my money back. Help me to replace my product or else i have to complaint further to higher authorities.

I Have ordered one washing Machine and a washing Machine Trolley from Flip-kart on 1st of August, 2018.

They have delivered the Washing Machine trolley in pathetic(damaged) state on 7th August, 2018 and i have asked for the return and replacement on the same day.

Afterwards in 9th-August i have called the flip-kart customer care on phone and requested to cancel the Washing Machine trolley alone..
Note - i have told to the customer care person for more than 3-times that cancel the trolley alone and not the washing Machine.
The Customer care person by mistake cancelled both the trolley and washing machine as well..

I have ordered this to gift someone but ended up in useless state after paying around 15k to flipkart.

Now flipkart is saying they can't anything and i need to wait till 25th August to get my money back.

Overall the experience with flipkart is very frustrating and worse as they are reckless to customers and no way they are ready to help the customers even the mistake is from flipkart side.
Order id - OD[protected]

I would recommend Flipkart guys to go and take the training from Amazon.
This order experience will be my last with the flipkart and I will do my best to stop the people around me to order from flipkart.

The People who read this please keep out of flipkart as they are no.1 for being useless and reckless.

Happy frustration with the Flipkart shopping.

Sir mai ne flipkart 20"led tv order kiya tha mager mujeha 18" tv delivery kiya mujhe tv ke against refund nahi karwana hai mujhe tv replace karke jo flipkart and kar raha hai 20" tv delivery karwa degiya kuyki galti to flipkart ki hai to ham kuye safer app see request hai ki ap mera product ko replace karane me help kare mujhe kal call kiya gaya that per after 24 hour koi call nahi aya ager flipkart sahi product delivered nahi kar saketa to fake details to customer ko kuye provide karta hai ager

I had buy mi 55" led tv from flipkart and after installation dth connection with it there is output of voice only picture view shows. I had complaint the same to mi tollfree number on 02-08-18 and on 03-08-18 an mi service engineer visit my house to check the led after checking he declare that there is an fault in the mi led and ask me to give me one day time to resolve the issue but after one day whenever i had call him he gave me excuse like my boss is not in office today, no solution provided by my boss in this regard, i can talk to my boss again, we are changing your panel or led etc etc but till date no one can revert me back today is 09-08-18
On 07-08-18 i had call flipkart tollfree number and tell the whole story to toll free executive and till now no response from flipkart also against my complaint.
Kindly look into the matter and do the needful as soon as possible
Regards

Flipkart is not resolving my problem
It is just cheating on me. Not returning the product or not refunding its being one and half month it is just playing. I have called the customer care at least 30 time but they are not resolving. I have a loss of 6940 rupees. I have order a hearing machine but it was damaged.

Order ID: OD[protected]

I have ordered a sofa set on 7th July 2018 and paid INR 22999 through a credit card. flipkart promised a delivery date of 29 July 2018. Now its been 10 day beyond their promised deliver date and the item is not even shipped from the seller, even after my repeated followups and escalations. Today when I finally requested customer service to cancel the order (as no option for me to cancel through my flipkart account) they tell me cancelling is not possible from thier end and requested to wait 24 hours more, for god sake I have waited 10 days before requesting to cancel my order. Still flipkart expect me wait for days and days till they delivery may be next year 2019, lol. These guys should understand they have crossed my promised delivery date and they did not even picked my order from seller and they expect me to wait longer. I did not understand with what right flipkart customer support team is reluctant to cancel my order, when they have not fulfilled their promised time of delivery. My registered mobile is probably blocked and I could not even able to reach customer support number may to avoid my follow up. With this I am feeling cheated by flipkart the way they are handling the entire issue. Finally i request flipkart to act in right direction and cancel my order and initiate refund immediately.

Regards,
[protected]

Ordered asus zen fone max pro m on 2nd aug received the same on sunday 5th aug 2018, but due to some issue with phone i requested exchange or replacement on same date, but that day they said there will be a technical visit of a person from jeeves consumer services private ltd, to resolve issue then after replacement will be escalated but firstly there is no technical visit till yet by them giving issue that my number is not contactable.
But for your updated information there is not a single call received from jeeves consumer technical person and flipkart is pausing matter by conveying the remark of technical non visit person.
So. What is my fault if the jeeves consumer techinician not calling me and not giving any visit, as due to that there is so much mental harass exercise on me as they are laggind the matter behind by giving wrong commitments.

So team need your perpetual support
Either flipkart should give my money refund or replacement of phone within tentative 10 days of their time from replacement requested

Details of id from which phone booked

Flipkart - [protected]
Email - [protected]@rediffmail.com

Hi team,

I have purchase mobile from flipkart before 1 month i got product is demaged and charger missing in box. This issue not resolved by flipkart.

I have 25 times complain and received two mail from flipkart. Will add 799 in your wallet. But this amount is not reflected in wallet. And mobile cover is damaged.

My order id : od[protected]

I had a pickup from last seven days. No one came here for pick up as they said i have to deliver at their office. Finally a guy called and he said he waited but on wrong way and agaim prdouct was not picked and he said again deliver it at their office. If i have to deliver at office. Then why they hired delivery guys.

I am totally not satisfied with the service of flipkart pick up from palampur station.

On aug 1st i decided to make a order for a study table of rs 4399, after clicking the pay button via online payment through axis bank, the amount got debited twice and the app crashed, after logging into flipkart again through my registered phone number [protected], there was no order available or confirmed, i have been chasing up with regards to my refund since august 1st all the agents keep doing is moving the case forward by 3 days, again today morning after speaking jai from the escalation desk for 45 mins he asks me to wait till 10 aug, i feel im being mentally harssed, i have sent them my bank statement copy along with sms messages.. Please do help me.. As almost 10000 rs has been debited.

Hello.. I ordered a redmi note 5 pro from flipkart and the phone is ordered for official use for my company.. When i called and personally told them i need a proper gstin number and vat no. They declined my request saying we dont have an option for this.. The seller fails to provide such kind of bills... I mean how u fair is this.. How can you not give a proper invoice when the customer is demanding
Ridiculous... I want to know why this is so..
Pls contact me on : [protected]
Order no: od[protected]
Also when i tried to give reviews for the same i was not able to upload the negative reciew pls find the image below.
Highly disappointing!!!

I raised return request for my ordered product immediately Next day after delivery. Due to Flipkart issue it was not pick up and I did not receive refund. On follow up with Flipkart they raised multiple requests and keep cancelling them without my permission. I am expecting refund for my product.

On 18.07.2018 i had order ladies watch zulla stay 5 nos order no[protected] from flipkart against paylater option. Flipkart delivery me only 02 nos of watch in damage condition. Due to this i cancelled order and requested for replacement. Then on 23.07.2018 i got replacement. But after that flipkart disable my account. Now i have to pay flipkart rs 4359 but they had disable my account due to which i am unable to make payment and payment last date is 10.08.2018. I had also email to them for this issue at [protected]@flipkart.Com but there is no response received from there end. I am tried to call at there customer care no but nobody pick the call.

I have order one toyota car through flipcart order no. Dd[protected]
Order date.02.08.2018 0.5.33 pm
The same was received on 05.08.2018
But the car back wheel is bent and it could not be operated
Can i return back the above said car
Awiting your reply
Second remaining
Today i was remainted again but there is no response
I belive and purchase only tradition of flipcart only i don't know peekee entriprises bangalore again again i belive only flipcart only
I except good results only flipcart not peekee enterprises
Thanks n regards
Sekar mahadevan

I booked temper glass for redmi note 5 but received some other temper glass which is bigger than my mobile size.
Now a days why flipkart charing more on delivery even when my order is more than 500rs.

As per ur terms and conditions i cant able to return the product.
If i received wrong product i should get refund and return the product but why putting rules as favourable to dealers who sents incorrect product.

This is not my mistake why should i lose my money 175rupees.

Kindly take action and replace the product or this will be my last order in flipkart.

Really very bad service in flipkart where you can check the product what dealer is sending to your customers and also late delivery with delivery charges.

Very unsatisfactory...

Order id: od[protected]
Opted for : 1 day delivery for an additional charge of inr 70

The product did come to the nearest hub as expected but after that they punched in saying there is an address pin code mismatch, whereas i am residing at the same address and with the same pincode. Other etailers like amazon have delivered to me at the same address and pincode.

When i had called the customer care on the toll free number, they informed me that the same will be delivered by 07:00 pm. However, when i called around 07:00 pm again to the customer care, they said the address is wrong, but i reinstated that the address is correct and the pincode as well. Next the agent tells me to cancel the order and order again, for reasons unknown. Next she also said that her manager, mr deepak sharma told her to ask the customer to given another house address. Its funny how they expect a person to have more than one house in the same city.

If you see the auto city update in this section itself, it says the pincode belongs to serilingampally, hyderabad. I wonder why flipkart's courier vendor says its a mismatch. I feel it is to protect themselves legally as they dont have to refund the amount, if its a mismatch. But i wonder how they will prove this.in a day, when we see its a digital india, flipkart continues to exploit its customers. Pity to see that they did not even bother to respond and the manager conveniently ignored my call, even after i was put on hold for about 5-10 minutes.

Even after 2 tech visits flipkart is not replacing my phone as promised. I experienced camera hang, unwanted heating, wrong compass direction etc. Thrice my request is rejected and twice tech visit is done.
The tech visit was done first time and the guy he saw that the camera was in a hang position, he installed and reinstalled the camera, it started working.. Then he recorded simply a video for 20 minutes in fully ac environment. The moment he left my request was rejected..
The second time also the tech guy came again did the same and saw the compass issue and also wrote the same, the temp he recorded was 49 deg in fully ac. But still the moment he left my request was rejected.. The flipkart is fooling and harrasing their customers by fake promises

I got redmi note 5 pro device defected as the sim slots are not working properly. I requested to replace this device, flipkart arranged a meeting with an authorized technician to get my issue. He found the same problem but he updated the wrong information to flipkart that the issue is resolved. Then my request for return was rejected. I contacted flipkart regarding this and they assured me that they will help me definitely. 8 days passed away but they didn't gave any solution. They asked me to visit service center but I had requested in policy period so why should I go to service center. Then they assured that they will call me for resolution, but they didn't. I am a student and a self businessman. My work nd time are disturbed.
Now I'm tired and wanna file a case.

Sir mail me flipkart may 20"tv odere kiya tha mager mujeha 18"ka tv delivery kiya but flipkart ko order replace karke original product jo flipkart details diay gaya tha delivery kare but company replace nahi kar raha hai sir please check my complent. Thanks mujhe item replace karke mujhe refund nahi karwana galti flipkart ki hai jo galat information show kare reha hai to customer knuy hares ho knuy ki customer to flipkart and ko dekh ke product buy karta hai.

Ear Sir/mam

Greetings from Simplified jobs !

In reference to my order id "od[protected]" asus zenfone max pro m1 phone that was purchased under the exchange policy of my xiaomi 3s prime handset.

the concern part is my handset is almost in very good condition there is no screen damage or any dot on the screen because it is old for a year so on the back side the color is removed but not from every where apart form this there is no fault on the screen and phone is in excellent working condition but your delivery guys executives cleary denied to take the phone because and they said they have to take the approval first .

my concern is if the phone is in excellent working

condition with any spot of damage on the screen how can they denied to exchange my phone i have already paid the rest amount through the credit card so kindly
do the needful on priority basis.i have attached all the pics of my phone