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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1498

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R
Ravibhushan Phalkey
Aug 16, 2018
Resolved
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Resolved

Address: Pune, Maharashtra, 412308
Website: FLIPKART.COM

I have recently placed order on flipkart of Oppo f5 youth, unfortunately I have received Gold color instead of Black colour.

Now I'm not able to login to flipkart also helpline suggested me to drop an email.

I'm facing this issue because of mistake from Flipkart side, there was nothing done wrong from my side.

Can you please help me to get black color of same phone.

I have purchased this phone as a exchange of my old phone, now because of Flipkart mistake I'm suffering from this.

My number is - [protected].
Sep 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 16, 2018
Updated by Ravibhushan Phalkey
Not getting any update from flipkart, also grivence officer number is not reachable.

I have sent email to CS-Head of flipkart as well.
Verified Support
Aug 19, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 22, 2018
Flipkart Customer Care's response
We'd like to let you know that your recent request for a replacement has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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    M
    mohan sundharam
    from Chennai, Tamil Nadu
    Aug 16, 2018
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 601206
    Website: Flipkart. Com

    Dear sir

    My problem is my payment is will be debited from flipkart side and my order also not confirmed

    They are not responding correctly whether it is refunded or not

    Or else my product will be deliver or not

    Already i called customer care for more time they give not an correct i for they skip. My question and queries

    Please help to get my amount

    Debited amount : 13999.00
    In my state Bank account
    Sep 24, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Aug 16, 2018
    Updated by mohan sundharam
    Dear team

    I ordered honor 9n in flipcart in my number [protected]

    The amount will be debited in my credit card but order not confirmed( Rs13999.00)

    I called to customer care they not respond correctly

    Please refund my amount in my account and customer care person make silent while am asking about this am fear about your service please give resolution for my query
    Aug 17, 2018
    Updated by mohan sundharam
    Sir

    I ordered 16.8.2018 honor 9n mobile phone in flipkart. Com but order was not successful during final process my payment wes debited and order not successful

    I called to customer care they not respond to give resolution to me

    I can't able to see my order i'd also while payment process they debited and website shown product is in out of stock

    Please give refund amount to me Rs13999.00
    Order mobile no :[protected]
    My card last four digit number is 2324
    State Bank of India

    They give the message :Your order could not be completed. Refund has been initiated for payment amounting to 13999.0.
    Here is the reference PZT[protected]IZ40901.but still now no response from flipkart side kindly clear my problems
    Aug 17, 2018
    Updated by mohan sundharam
    My order i'd is OD[protected]
    Verified Support
    Aug 19, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
    Dear team.,

    Kindly update the status ni response from your side

    Pls return my refund amount of 13999/-
    To my account
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      S
      smruti.ray
      from Rajkot, Gujarat
      Aug 16, 2018
      Resolved
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      Resolved

      Address: 560034
      Website: www.flipkart.com

      Hi
      On ‘23RD MAY 2018’ from flipkart one item was arrived which was i purchased through Flipkart pay later and I want to return that item because of size issue but i am unable to return that item because Without any notification flipkart team suddenly blocked my account access and cancelled my all 4 products which was already our for delivery on ‘24th May, 2018’.

      Regarding this issue so manytimes i send mail and also make calls to customer care executive for my account access but they didn't respond me and not solve this issue and now their flipkart paylater team continuously send me messages and calls with extra late due amount. when i complained to their paylater team about my access problem. They give me access after return policy was over for that item. I am unable to return that product now and when i am requesting them about this issue they denied to solve this issue and forcing me to pay that item with extra late due charges.

      i have no fault.If i had access i can be able to returned that product and there is no payment on me.

      Thanks
      Smruti
      Sep 17, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Aug 19, 2018
      Updated by smruti.ray
      Today is Aug 19, 2018, no one from Flipkart resolve the issue and revert me,

      but as usual again i have received same messages and calls from flipkart.

      Thanks
      Feb 07, 2020
      Updated by smruti.ray
      September 17, 2018 my complaint was resolved by Flipkart. After that they didn't disturbed me by their messages and calls.. but suddenly now after 15 months Flipkart again send me messages and calls in my number. It's really irritating.. please take some strict action on them..

      Mar 04, 2020
      Updated by smruti.ray
      Today 4th March 2020, Flipkart again send me the messages. They didn't resolved my issue. It's about more than 2 year.
      My flipkart account has been deactivated. And now. I want to reactivate my account.
      My registered phone no. [protected]
      Email. : [protected]@gmail.com
      I want to exchange my karbon mobile, but when I enter imei number, it's showing product and IMEI not match. Please help me soon. I want to buy new mobile with exchange .
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        D
        Deep Kurukshetra Kurukshetra
        from Delhi, Delhi
        Aug 16, 2018
        Resolved
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        Resolved

        Address: Kurukshetra, Haryana, 136119

        I was purchased my 55"mi smart tv on 13.6.2018. After 20 days has created an sound problem. No clear sound quality are made by this tv. So my request to you kindly replace the tv or remove the problem. Original copy of bill are attached.
        My address are below:

        Gagan deep c/o vikas yadav
        # 347, ward no 27
        40 foota road, near sai provision store
        Kurukshetra 136118
        Ph. [protected], [protected]
        Sep 17, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Aug 17, 2018
        Flipkart Customer Care's response
        We had interacted with the customer apologized for the inconvenience, informed about the return policy and routed customer to visit service center as the product is within the warranty. Customer agreed and closed the case.
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          Nikunj2109
          from Ahmedabad, Gujarat
          Aug 16, 2018
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat, 380059
          Website: www.flipkart.com

          I was order honor mobile from flipkart..
          See in screenshot...
          Today was update this track...

          Flipkart make me fools...
          And four time update my delivery date... With this reason "address was incorrect"...

          But, previous order already deliver in this address...

          If, the place is not correct... Than delivery person can call me...
          Number is given for that reason only... So delivery person can call at the time of dilivery... If flipkart have no this item for delivery than add in track detail
          Sep 24, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Aug 16, 2018
          Updated by Nikunj2109
          I was order Honor mobile from flipkart..
          See in screenshot...
          today was update this track...

          Flipkart make me fools...
          and four time update my delivery date...with this reason "address was incorrect"...

          But, previous order already deliver in this address...

          If, the place is not correct...than delivery person can call me...
          Number is given for that reason only...so delivery person can call at the time of dilivery...if flipkart have no this item for delivery than add in track detail

          Aug 16, 2018
          Updated by Nikunj2109
          My order ID is OD[protected]
          Aug 16, 2018
          Updated by Nikunj2109
          Updated automatically this track detail...

          Verified Support
          Aug 17, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Aug 22, 2018
          Flipkart Customer Care's response
          We have interacted with the customer and customer confirmed the order is delivered.
          Closing the case.
          Oct 18, 2018
          Updated by Nikunj2109
          There are no any response from flipkart and not any single resolution

          Please give response.

          Email I'd
          [protected]@gmail.com
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            J
            jayshankarswami
            from Delhi, Delhi
            Aug 16, 2018
            Resolved
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            Resolved

            Address: 403001
            Website: flipkart

            The person from ekart have not still delivered my mobile which was scheduled on 13/08/2018 as no message was send regarding delivery i was not able to collect it. Moreover there is no number of ekart to contact so contacted to flipkart 2 times but only assurance no action taken.
            Till today 16/08/2018 i am not in receipt my product. What a worst and pathetic service by flipkart and ekart.
            Sep 24, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Aug 17, 2018
            Flipkart Customer Care's response
            We've interacted with the customer and delivered the order, closing the complaint from our end.
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              M
              mritun
              from Kolkata, West Bengal
              Aug 16, 2018
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700091

              I have bought an honor 7a (Blue, 32 gb) including exchange plus discount on freedom sale offer. But the delivery executive didn't accept it for the excuses that there is some tiny scratches which was due to the flip cover of the mobile, while my phone is only 1 year old and still in a well running condition, better battery backup no scratches on screen. They even clear the instruction that the screen should be perfect and phone should be on running condition.

              Don't understand why it can't be accepted. There is no instruction within the exchange offer regarding scratches on the back of the mobile. As an old customer this time i am very disappointed by flipkart. A biggest fraud online store.
              Sep 24, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                A
                Ashish Kumra
                from Bahjoi, Uttar Pradesh
                Aug 16, 2018
                Resolved
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                Resolved

                Address: Bareilly, Uttar Pradesh, 243001

                I ordered vivo v9 youth mobile[protected] on flipkart due to exchange-offer with my old mobile. However at the time of delivery[protected] the delivery boy click some picture of my phone and told me we will send the photo to my seniors if they approved the phone then he can give me the phone. When i called him around 2 pm he told me he canceled my order. I understand the fact that there was work load on the delivery staff due to independence day sale but this sort of harassment done on customers. I have made emi of phone by axis bank credit card. So i have to pay interest for 9 month. So it's like punishment to me purchase phone from flipkat. My mobile no is [protected], my order id is od[protected]
                Sep 17, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Aug 17, 2018
                Flipkart Customer Care's response
                We had interacted with the customer apologized for the inconvenience, as the Wish Master found that exchange product is of different brand, hence denied to pick the phone and deliver the new product. Seller has refunded the complete amount back to customer and hence case is closed.
                Aug 17, 2018
                Updated by Ashish Kumra
                Fist of all i will tell u Product is same Samsung Galaxy J5, courier boy also take picture of the product. without informing me courier boy reject the request. i never reject to accept my phone. But Flipkat Message come i denied to accept the phone.Kindly see into the attached image.

                I ordered realme 7 and I have exchange my Samsung j 7 max but at the time of pickup my phone he said he can't exchange my phone due to discoloration..but there is no any discoloration in my phone and flipkart already mention terms and conditions to exchange phone without any read these instructions e kart delivery boy rejected my phone he such a stupidly things from boy he told me that I m e kart delivery boy not from the flipkart so call to flipkart they will exchange your phone what the hell he was saying I don't know how s these delivery boy misbehaves to customer
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                  S
                  Singh Love3
                  from Hyderabad, Telangana
                  Aug 16, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110018
                  Website: www.flipkart.com

                  I have ordered the product oppo f7 from my user i'd number [protected] at flipkart and it has been cancelled by the courier company without any notification to me however i already applied for the reattempt for the delivery the product and i'm first attempt the courier boy has denied to deliver the product when i ask him why he is doing this then he said sorry sir i can't give you that product and said that don't do the shopping from flipkart do with amazon and said that the flipkart is not good service provider
                  Sep 19, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Ahamed N
                    from Coimbatore, Tamil Nadu
                    Aug 16, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka
                    Website: www.flipkart.com

                    Hi team,

                    I have made payment for my yonex muscle power racquet double times. Since i made the first payment and i got mail stating that my first payment was unsuccessful. So i made another payment. But while checking my bank statement, it has been processed two times and not yet reverted. I called customer care so many times but it was very worst experience. No one is taking responsibility and they are saying that they will arraging the call back. But i didn't recieve any of it. Even they are ready to transfer the call to supervisor. Kindly check my complaint and fix it asap. Otherwise i'll be taking legal action

                    [incident: in[protected]]

                    Email : [protected]@hotmail.com
                    Sep 20, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Aug 17, 2018
                    Flipkart Customer Care's response
                    We have interacted with the customer, informed customer that the transaction is failed and only once we have received the amount for which we have delivered the product, hence requested to get in touch with the bank.
                    Verified Support
                    Aug 17, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Aug 20, 2018
                    Flipkart Customer Care's response
                    We have already interacted with the customer, informed customer that the transaction is failed and only once we have received the amount for which we have delivered the product, hence requested to get in touch with the bank.
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                      S
                      saurbh11
                      from Eluru, Andhra Pradesh
                      Aug 16, 2018
                      Resolved
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                      Resolved

                      Hello
                      Sir/Madam
                      I am shailendra kumar singh, I Booked product flipkart product name- skayasia designer saree amount paid-5064, i got the product 15-08-18.
                      I called the flipkart customer care i told, i want to return my product, because flipkart policy 30 days return, flipkart customer told your prodcut was not return.please help me because product quality is not good amount is heavy 5064rs.i will never shopping agin in future flipkart also speak my all friend.flipkart provide the service day to day very bad.please consumerhelpine help me this problem.
                      Details about product-Courier awb no[protected] tracking id-FMP[protected] ODRER ID -OD[protected].

                      My cell no-[protected], [protected]
                      Please do action against flipkart .i cannot login my account in flipkart.
                      login id-[protected]
                      and please return my product.
                      Sep 27, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Aug 17, 2018
                      Updated by saurbh11
                      Hello
                      sir/Ma'am
                      I want to say that, already disabled my account flipkart, i cannot login my id.
                      I contact customer care, he told me, your product was not return because return 2 other product previous.
                      please help me sir because always trust cousmerhelpine.
                      Thank you
                      Verified Support
                      Aug 17, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Aug 17, 2018
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
                      Aug 18, 2018
                      Updated by saurbh11
                      I returned only 2-3 product you can charge your shipping charge, you have to send product very cheap quality, you can exchnage this product.
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                        L
                        Love rAul
                        from Delhi, Delhi
                        Aug 16, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110081

                        I m a regular customer of flipkart i ordered a lots of article from flipkart.
                        But this time i got a fake watch which cant to acceptable from customer because when we do online shopping regularly we face that kind of problems regularly but along with this i got fake watch, this is something which cant acceptable at all.
                        I paid 8795/- amount for casio g 339 g shock watch.
                        But this kind of experience are something which makes me scared that leaves to break my trust from flipkart.
                        My flipkart i’d : [protected]@gmail.com
                        And
                        Number : [protected]
                        My contact number is [protected]
                        +1 videos
                        Sep 17, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 17, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Palashpue
                          from Kolkata, West Bengal
                          Aug 15, 2018
                          Resolved
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                          Resolved

                          Address: 711106

                          I have procured one mobile battery with order no od[protected]
                          From cb infotech for samsang galaxy grand duos gt - i9082 (With high battery backup). The battery was delivered on 10/07/18 in my absence, which was received by my mother. After i returned back on 13/08/18, i have changed the battery of my handset and put it for charging for 4 to 5 hrs. As directed by cb infotech. But after charging, when i have tried to switch it on, it did not respond. I had tried to switch on my mobile repeatedly with this new battery, but every time there was no response. Now i am extremely upset with flipkert and want to return back the battery. I also want to get back the refund after returning the battery.
                          Sep 19, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 17, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            Shraddha071
                            Aug 15, 2018
                            Resolved
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                            Resolved

                            Address: Indore, Madhya Pradesh

                            I ordered two bhaiya written rakhis and flipkart delivered me only one vira written rakhi out of nowhere. And they are saying all two rakhis have been delivered to me but i got only one and that too some another rakhi.
                            And now they are saying their seller cannot do anything about it.
                            I want to sue them for wasting my important time and money.
                            And the wrong rakhi which they delivered is so small that not even a kid can wear it.
                            It is such a waste.
                            Sep 17, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Aug 17, 2018
                            Flipkart Customer Care's response
                            We've interacted with the customer and provided a refund hence closing the complaint from our end.
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                              9
                              9999810804
                              from Delhi, Delhi
                              Aug 15, 2018
                              Resolved
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                              Resolved

                              Address: Faridabad, Haryana, 121001

                              I have ordered a 32 gb hp pen drive to gift my cousin but when i open it and check inside there was only a hp pen drive cover nd inside it there was only a old card reader... How can this silly thing happened?? My trust for flipcart now broke as i earlier listen from people it happen in real. I don't now what happed to it. How can be the delievery boy so irresponsible..? I won't the problem to be resolved as early as possible. I hope it will be benefical for ur company.
                              Sep 26, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 17, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                A
                                abinaya kalidoss
                                from Chennai, Tamil Nadu
                                Aug 15, 2018
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                                I have ordered 2 packs of men's breifs on 11th August 2018.. order I'd: OD[protected]p I have paid through net banking and the ordered has been placed on that day itself. But it's not processed yet.. what a the reason for that.. if I cancel my order means, in how many days will you refund the amount
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                                  S
                                  Shrikant Yelave
                                  from Pune, Maharashtra
                                  Aug 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  I am unable to login to flipkart account my flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                                  Pl solve this problem vastly
                                  I want to bye mobile phone before next 4 days

                                  Phone:[protected]
                                  Email-shri. [protected]@gmail.com
                                  Sep 16, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 16, 2018
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                  Verified Support
                                  Aug 16, 2018
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                    S
                                    Shabbir Najmuddin Jaorawala
                                    from Raipur, Chhattisgarh
                                    Aug 15, 2018
                                    Resolved
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                                    Resolved

                                    I have place an order on independence day sale they shipped product and when it reached my home town they cancelled it... And do the arrogent behaviour by sukanya the supervisor...I also ask the them that I want to talk to floor manager but the floor manager denied... they are running the fake sale and not delivering the product
                                    they have wasted my improtant time as on that period many companies like paytm and amazon were also running sale... But I trust this fake company and they are now telling me to reorder a freash order and telling me to pay more then 4000 which I paid earlier... I don't want refund I want same product with compensation for harrasing me by arrogent behaviour and wasting my important time..
                                    Sep 30, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Aug 17, 2018
                                    Updated by Shabbir Najmuddin Jaorawala
                                    they have called me tell me that they will not provide resolution... they clearly denied...
                                    they have called me tell me that they will not provide resolution... they clearly denied...
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                                      R
                                      from Gurgaon, Haryana
                                      Aug 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122002
                                      Website: FlipKart

                                      Hi sir,
                                      Flipkart order number od[protected] was delivered partially to me and even after registering complain same day they have neither return the money to source or given me product. They would have cheated many people in such way please help here.
                                      Order delivered on 15th july, same day i made call and registered the issues, post that no response and again i called than they said pick will be arranged since than i made 3-4 calls and every time they said some or other issues finally now they are saying it is out of policy so they were waiting for this, and i am also getting calls from there paylater unit, one unit of flipkart does cheating and other one asking money
                                      Sep 29, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        N
                                        Namita Parolia
                                        from Noida, Uttar Pradesh
                                        Aug 15, 2018
                                        Resolved
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                                        Resolved

                                        Address: 122009
                                        Website: www.flipkart.com

                                        I ordered a xiami note pro from flipkart around 10 days back on exchange basis. The guy who came to deliver the phone said his phone is not working so he would not be able to exchange my phone and will come back later in the day. Follow ups with flipkart - was told that they will attempt at getting it delievered again - no body does - now the order has been cancelled and i am being asked to buy the same product at a higher price of rs 15000 - these guys are crooks and frauds of the first order - my refund has also not been processed - have to wait for 10 days for that
                                        Sep 30, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 16, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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