Flipkart Complaints & Reviews

I've ordered one pen drive for my friend.
And my received it... it was RUSTED, SCRATCHY AND NON WORKING DEFECT ITEM. I contacted chat support more than four hours and they were like promising issues will be resolved on Aug 11, I was told to proceed with the return request. And I've done that and my friend got a message it's not possible to refund.
And I contacted them on today (aug 13) they provided an extesnsion and were telling the problem will be resolved within Aug 15. Two service representatives has disconnected my chat

Sir/Madam,
My name is jaideep. I ordered honor 9 lite through online banking(debit card).But the order was cancelled on 22nd of july 2018, i got a message that the refund was completed and amount is debited to my credit card on 8th of august 2018, i checked my balance but its not credited then i asked my bank with my reference number but they told they don't know about this thing ask to flipkart only when i ask flipkart they are saying amount was debited but i didn't get my money till now .please intimate this issue to flipkart
thanking you.

Dated 13-08-18

Please note od[protected] [incident: in[protected]

Event summary

-ordered phone galaxy j7 pro
-recd delivery, opened pakage, view gione pakage, delivery boy says complain to cust care.
-request replace same phone, not available, hence request refund
Complaint noted and assured to be resolved in 10 days. Sealed gione box not opened.
-enquiry from different departments, no resolution
- deli. Boy picks pakage, goes below, opens sealed box, finds samsung keypad phone. Returns to us stating cannot accept.
- continuous followup,
- no resolution till date
- will be sending legal notice
- will be filing police complaint

Sir/Madam
My name is jaideep on 22nd july, 2018 I cancelled my product which I booked through my debit card .flipkart service provider said that the many was refunded on 8th of august, 2018 and they given reference number:NSM[protected] and flipkart said to approach bank with this reference number. I contacted the bank but they told we don't know about the you must arise complaint to flipkart only. when I asked flipkart about this they are saying your refund is completed as they said earlier but i didn't get my amount till now

I have purchased blue star water purifier vide order id od[protected] on 20/07/2018 and the item delivered on 29/07/2018 after many reminders. The logistic person reported that, they met an accident and hence the delay in delivery of the item. When blue star service engineer visited for installation of item, he found that, faulty item was delivered to me. On 30/07/2018, i put a replacement request and the same was cancelled with out my consent or resolving the issue. Later flipkart assured that, they accepted the replacement request and the damaged item will be taken and the new one will be delivered on 12/08/2018. When i contacted 6.30 pm on 12/08/2018, they advised me to wait another half an hour and later while contacting, they informed that the issue will be resolved on 16/08/2018. So i am not in need of the product from flipkart and the amount i paid along with interest and suitable compensation should be paid to me with in 7 days.

We would like to inform you that we had placed an order of Apple Iphone 5 with order ID OD[protected] on dated[protected] and the delivery was received on[protected]. When the packet was opened on 30th July 2017 we were shocked to see that the contained a stone instead of phone in it. Immediately we contacted with the customer care department of Flipkart and all the required details were disclosed to them. We were assured that the packet would be replaced within 11 days after due verification.

Till today no resolution has been made and we are awaiting the delivery of our Iphone 5.

Kindly treat this as urgent and do the needful at the earliest.

I have made a payment for the HomeTown Artois Engineering Wood 4 Seater Dining table in flipkart. The order number is OD[protected]. The order value is 10900 which is prepaid.
The promised date of Delivery is 02 Aug 2018. I have checked with the flipkart customer care on 01 Aug 2018 about the product delivery. They promised to Deliver it by 02 Aug 2018.
Surprisingly the Delivery date got postponed on 02 Aug 2018 to 10 Aug 2018.
I have again checked with the flipkart customer care for the product delivery on 09 Aug 2018 and again they promised to deliver it by 10 Aug 2018. I have asked them to cancel the order if they cannot resolve the issue. But I didn't receive the product or any cash refund.

I raised a concern about the repeated postponement of the product. I requested them to process refund cash immediately or delivery the product as promised date. I got a mail on 10th Aug 2018 saying that they will resolve the issue by 16 Aug 2018. I asked flipkart customer care people to cancel the order and refund the money. someone called from flipkart resolution department said that i will receive the product by 18 Aug 2018 and they told we cannot cancel your order. Finally they didn't gave any assurance for the product to be delivered by 18 Aug 2018. They told that they will take action on seller if the product is not delivered on 18 Aug 2018. I have to undergo will lot of agony and distress because of this issue.
As there is no option for COD i have made the payment when i placed the order. Now i doesn't have option to cancel the product even.

I request the cash refund or the product that i order as per the promise date along with the compensation for the agony i faced due to the repeated postponed dates from the flipkart to deliver the product.

Added the product is shipped on 19 Aug 2018 and didn't reach me yet (13 Aug 2018)

Kindly help me in resolving this issue.

Dear team,

Do you expect to take brand new phone in exchange or i think you have not trained pick-up executive to check properly. There was no software or hardware fault in my phone except 2 minor scratches - one at charging port and other at sim tray. Pics are attached. I don't think that would reject my phone as exchange and i have done many exchanges in the past and never faced this problem. Moreover, i paid the amount through credit card emi. I would like to understand how it will be refunded and will there still be any interest or any charges extra for this pickup and hassle service.

I was exchanging billion capture + to get redmi note 5 pro. The reason is obvious that billion camera never does the justice.

My phone billion capture + is only 9 months old. I hope flipkart still remembers it. Its their brand. Yes, its flipkart brand and flipkart has forgotten it. This brand can not be resold t any of the website since they don't even recognize what is billion brand and what is capture +.

The most amazing thing is that even flipkart gives higher value of 2 year old xiomi and samsung brand phones than this flipkart owned billion capture +. I checked the exchange value immediately after purchasing this device in nov, 2017 and it was valued at 2500 rs where the purchase price was 12999 rs. I guess.

Now, my question is about the flipkart owned brands - billion and marq. I too have marq washing machine. Will i face the same problem if i get any issue there? I doubt the same.

I cannot sell my billion on any website since they don't recognize it. Neither i can exchange it on flipkart as they need brand new phone without any scratches however rest of the things in the phone are in mint condition and even that pick up exective told me that your phone is still looking new and i can't take it because of these 2 scratches as flipkart never takes it from him and if he takes it he has to pay the money to flipkart from his pocket.

Thanks,
Ankit

I ordered redmi note 5 pro on 1-8-2018 and same day i cancelled it.
And today is[protected] but still my refund is not credited
The bank says to ask utr number from flipkart and flipkart give me only arn number what should i do?

My order id is od[protected]

Sir what type of management is yours
Please give me the utr number so i can contact my bank account

Rohit jain

Few months ago, i deactivated my filpkart account by mistake and now i want to reactivate it but it is not getting reactivate. And i want to purchase some items from flipkart but i'm not able to purchase it, please try to solve this problem so that i can purchase items from flipkart because in online shopping flipkart is the best shopping app and i don't purchase anything from any other app.
Please try to solve my problem as quickly as possible, it's my humble request. Will my account get reactivate it or not. Please tell me.

We ordered redmi 4 phone at flipkart and received a dead phone on 10.08.2018
I raised a return request with in 15 minutes after received the product. I received a call at 6.30 pm from the executive of flipkart and i informed all details with him. He again raised a return request in the system. After 2 hours time i received an email that your return request has been rejected and seller is unable to provide the new product.
I again called to customer care and discussed every thing with him, he again raised a technician visit for the same and raised request for refund but no one came for visit till date and status showing that return request rejected. I am very disappointed with such rude and unexpected behavior by the esteemed organisation flipkart. I am still waiting for the positive response by the flipkart on this issue.

I have ordered one ac in which it was received defective after pickup new replacement was sent to me but same was not delivered by courier person so refund was issued but i am unable to login my account as my account is blocked so bank details cannot be updated and no is ready to reply now although manger said that nothing can be happened my product is also taken and money is also taken needed one thing back. No is even giving one call back such a worst service by team.

I order mi redmi note 5 pro with an exchange offer which was to cost me 12199rs i paid the amount my bhim upi tez app, flipkart page showed purchase failed and it send me request of same amount again in the app and i again proceded this time also 12199 got deducted in total 24398rs got deducted and it show no order placed no message received till now and no email but my money has been deducted.

Please provide me a password... I will try regurly last few months but forget password option are not working.
I want to buy a nova men trimmer but i did not success your poor software... I will try many times for forget password but didn't get result
So please as soon as provide me a password.
My id - [protected]

Name : ravi harwani
Email id : [protected]@gmail.com

Sir/mam,

I ordered "the real man" an organic beard oil and received. I paid rs. 430/-.

I, now find that the oil is expired and expiry date on the pack is 12/2013. If i did not saw the date of expiry, it shall cause me serious allergy on my face.

Such negligence by your dealer can harm the consumer.

Under the consumer rights act 2015, goods you supply must be fit for purpose. As there was a problem with the goods when i received them. I request that you give me a full refund.

"already mailed my complaint to [protected]@flipkart.com" on 15th july, 2018 but didnt received any reply".

I have ordered for impression 100% natural soft black henna through flipkart by order no od[protected]. But in place of original product a fake product is delivered on 11.08.2018, only a plane small packet on which handwritten "henna 100 gm" and no other detail neither the name of impression cosmetics anywhere. A totally fake product. This is quite shocking and very bad experience with flipkart. Pl refund my money otherwise i will lodge a complaint against you.

Actually mi phones was good but those phone i recieved provided by the seller that phone was defected because seller was provide defected and used products.

Flashstar is one of the fraud seller in our india because #flashstar seller can deliever the used and defected products and the main thing is #flipkart can support this type of sellers. I suggest everyone please choose #amazon # and don't choose #flipkart because flipkart can provide very poor services. And i think as soon as possible flipkart can also achieve a medal for fraudary cases because flipkart very poor company flipkart seriously. # o*f flipkart.

I will discuss my case with you people. I purchased the phone redmi note 5 pro with flipkart and then i recieved a phone but that phone was defected and then i am raise the complaint in flipkart 2 or 3rd day when i recieved the phone then after flipkrt can arrange the technician visit those visit provided by the flashstar and then technician will come and didn't solve my problems i am again complaint flipkart but flipkart people are seriously frustated guys again and again technician visit schedule and then after told me you can go service centers. And i am using this defected phone waste of my money seriously. # off flipkart and sellers. Right now, i am decided not any single product purchase with flipkart i will choose amazon this is the best platform for shopping online and amazon take care of your money as well and resolution provided by with in 3-4 days. But flipkart can take the time around 2 months # off flipkart and seller.

Flipart and seller was very worst peoples didn't choose i suggest you peoples please go to the other shopping websites.

Do not choose flipkart please its a humble request flipkart can"t take care of customers and don"t take care of customers money.

And please do not also choose flashstar commerce seller this is also one the biggest fraud seller they can deliever defected and used products to the customers.

I know flipkart dont focus my reviews because they people dont care of customers.

Flipkart are unable to solve my problem waste of my money next everytime amazon. Amazon was very good in customer services.

Sir, my name mathuresh chaturvedi matter was flipkart 20 date was a tv now purchase order no. - od[protected] kodak xsmart 102 (40 inch) full hd led smart tv and he and the replacement then went peace defective matter return request cast was then tv did he also defective out was i was trying to do back tv again i cast refund request that he come to our technician tv cheque and not come and be my refund request cancel sir my help my 22, 000 rupees are stuck

Dear sir, my flipkart reg. Account mail id is [protected]@yahoo.com. On freedom sale, i ordered 1 shoe of rupees 2095..in next day they cancelled my order without my permission, because that shoe rate increased to 2995.in the name of freedom sale flipkart cheating the customer..

Many times flipkart cheating the customer by this way only..

I want that product on the price of what i ordered before.. Or i post this complaint in media and magazine

Order id - od[protected]
Bosch 7 kg fully automatic washing machine

Installation is still pending and someone named girja shankar (Mobile contact number [protected]) who claimed to be calling from shri ganesh service centre, kankarbagh mig 36, patna on behalf of bosch for the installation and has asked for the charges.
He said he needs to be paid for conveyance from patna to muzaffarpur (My home) and back.
Please look into this issue as installation and demo service is absolutely free.