Flipkart Complaints & Reviews

I ordered redmi note 5 pro (Gold) on 10th august on flipkart through my bajaj finserv emi card. But later in the evening, i came to know that my order was cancelled by the seller without any prior information. Flipkart customer care is saying that it is already written in policy that seller can cancel your order at any time and for resolution they are saying to order me again that mobile. But the problem is that i can't order it till the refund. It will take 7working days but i need the mobile on urgent basis. Now please take appropriate action and find out who is responsible for this type of problems. Thanks

My email id :[protected]@gmail.com
Mobile number: [protected]

And my problem is i am unable to update my password.

Last few months my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

There is no question of giving full details because the visible damages like old material with stains are visible from the polythene shrink pack moreover there are no details of Bombay dyeing viz. manufacturing, MRP, etc. excepting the torn printed paper insert without any manufacturing details the product apparently appears to be fake . Since this rejection is within the period of return outrightly on date of receipt itself and hence no...

Hi i purchas a mi led tv from flipkart .but bo body is coming from company for installations . Flipkart service is very poor i have complaint on customer care but no responce from flipkart .poor service i will not say to anyone for purchasing from flipkart. My first experience is very bed .so dont purchase mi tv from flipkart

I ordered two plazo suits and make payment through debit card, i filled all the required details then it showed payment failed but i recieved message from my bank that the amount of my order is deducted by flipkart, then i contact with fipkart but they said there is not any order is placed by me or by my registered mobile number.
What should i do now?
Kindly please deliver my order or return my money

I ordered and paid rs 699/- for digital craft 7 pc mini hss with accessories. Today i received a package through courier in the after noon. On opening, i found only invoice. No ordered item was in the package.
The order no. Is od[protected]
And invoice no. Fabrcy[protected] dated.8.2018 order was placed on 7.8.2018. I was shocked to receive the courier without any ordered items for which full amount was paid in advance.
This is a clear case of cheating and fraud on the part of flipkart and misselling on their end. You should immediately deliver the ordered items without delay and take action against the defaulters

I have ordered 2 itel landline telephones but however got only one delivered on my address, i immediately escalated this with flipkart, but my return order is not successful and i am chasing this for more than a month.

I have used flipkart pay later option, i am not going to make payment as i didn't receive any order as i used pay later option

I have order honor 7c mobile phone and its assesories from flipcart, and had paid using sbi net banking sum of rs.9582/. Flipcart had deductedc amounmt from my account but order was not placed. It has been almost 14 days but i have not recievied amount in my account. Ihave contacted flipcart many times, but there are not telling me when they will refund the amount.

My registerd mobile no. On flipcart is [protected] and email id is [protected]@gmail.com

Kindly look into the matter and help me out.

Thankyou.
Irfan

In invoice it is mentioned as quantity: 2 and rupees : 498. I done payment also. But inside the parcel there was only one piece. I called for help, they asked me to do replacement and i made it. Even after that also 8 received only one. So, i want to return my whole order and refund my money in my bank account. Kindly make it done as soon as possible.

Order Id:OD[protected]
I bought a bajaj instant geyser for uncle and it was delivered on 6th/Aug/18.But there was water spilled on the inside of the cover So I did not open it and asked for the replacement.I think they sent me a used piece and they have accepted Replacement and said no refund as per seller policy.The Replacement piece was supposed to be delivered on 9-Aug was postponed to 13 Aug.Upon chatting with their CSA, he told he would arrange reverse pickup on 9/Aug/2018 but nothing has happened no arrangement nothing.I told him I'm not going to take replacement as its been delayed and I told him to make sure the replacement will not reach me as I will not take it.I told my uncle to buy it from someother market.I got a mail yesterday that this would only be replaced not refunded.What Am I to do, no one has come to pick up and I will not accept replacement as I no longer need it.If they send as they wish and they would want the customer to accept and keep talking about Seller Policies and this the second time I got a defective/used piece from the same seller in a month.There is no meaning in it.I'm attaching the photos of the entire chat.kindly do the needful.

I ordered faiza beauty cream but i got entirely different cream named Goree beauty cream and it is expired also. The packaged is already opened, seems to be stolen and replaced with another product.
Immediately i contact with delivery boy but he told that he is helpless beacause your product doesn" t have any return policy, i donot know what to do please help me.

Payment is done through SBI ONLINE On 27/07/18 of rs 500 for cottan bedsheet payment is debited by flipkart but order was not taken by flipkart and order was not listed in my order option in Flipkart.After that I consult customercare facing lot of problem. They replied that I will receive my money back within eight 8 days but I didnot get my money back from Flipkart.
so please return my moneyback..

To The Respected Sir,

I ordered in online website in flip-kart yesterday only product delivered in this tv set ididn't open any thing like USER MANUAL, SCREWS, POWER CORD, REMOTE CONTROL (FOR THE REMOTE CONTROL BATTERIES ALSO NOT USED WITH THE PACKAGE) actually this product in online put an notify so on that notify on that time i had seen speakers and that yesterday receving product before only iwill ask that person about speakers confirmation he said with in the days you get like that said when i given cash by hand he change his word you will not get speakers like that said and went away and after that itrying to customer care flip-kart people no one can supporting me on this kindky as soon as possible need a jusitce from your end sir,

Thanks & Regards,
Govind Jogendhar
[protected].

This is matter of product techanical defect.I had purchased a HP pendrive on 17 july 2018 My order id was-OD[protected]. On July 27, 2018 I was facing problem in my pendrive then i went to service center they told me there is no warranty against shopping online purchase product so that they would not consider my pendrive in warranty. Then July 28, 2018 i have a complaint on HP center. they told me product can cancel or refund by seller if our service not provide servicing, so that Then July 30 2018.i have registered a complaint on your call center. my complaint has been registered & where i have a mail received that We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 06 Aug, 3:30 PM. Next day a mail received on 31 july 2018, please send HP service center detail where i visit., then i am replay the mail by wrote all detail.but no replay or any resolve against my complain with in 06 aug 2018 .so that again i am call customer care on 07 july 2018 they take 24hrs for resolve my problem.but same no one can replay, again i am also call flipkart customer care on 08.08.2018 customer care they take my complain once 24 hrs . Now today KIRAN flipkart executive call me at 10.20 am to communicate against my query. finally told me that we are (flipkart) just a platform only for selling product, no risk against product having any problem.If you buy a product then it is your own problem, own risk & what ever problem arise against your product, you should speak or resolve your problem by manufacturer not flipkart. As flipkart not take any risk, if once selling a product.then it is your own risk & also manufacturer risk.Now what i am doing against this query.Please provide a right solution against my query.

Now i request you please take back this product to reduce my mentally harassment.

Hi have cancelled a payment on 7th August 2018 of 9490 rupees. Flipkart said it has been processed refund on August 7th. As per there email and Flipkart app it will be credited into your account by August 9th 2018.

Till today I didn’t received any money from Flipkart. When I’m trying to reach them via customer service call, they are saying it will refund by 5pm and other agent says wait till end of the day.

Flipkart is stealing people’s money and now they’re saying contact bank.

Sir/Madam, I need your help to get my money back. I have attached the pictures for a proof

I have purchased machine on 14th july and it was supposed to be delivered on 21st july but it got delayed by 10 days and we got the machine. On 4th aug technician visited our house for installation and then after opening the box we got to know the damaged condition of the product. We filed complain in flipkart immediately and got assurance of on or before 9th aug technician visit.

Today is 9th aug and i haven't got any call from any technician. And in flipkart it is showing cancelled status. We called up the call center and filed complain and again they are saying to wait for another 5 more days to recheck the same thing which is supposed to do it by 9th aug. There is no proper update from ifb service center which in nadiad, gujarat.

Flipkart order id: od[protected]

Please do the needful to resolve this issue on time. It's been almost 1 month. I have given my money to flipkart and now i can't buy another machine. Please try to understand my concern and solve it asap.

I have taken the photos and video's with technician who visited our house for installation. I will upload it soon.

I had purchase lenovo ideapad 110 last year in august 2017. It was in warrenty period and wanted to repair keyboard, but service centre want invoice and i had request to flipkart before 2 weeks of ending warranty period. But still they didn't provide it in time. So i want flipkart to pay my expense of keyboard.
Because they didn't provide me invoice in particular time.. Else i will register complaint against flipkart.

Maine two times combo shoes order Kiya tha. Two times deliver delay ho gaya or muje cal krke Bola gya ki ki next date ko order delivery ho jayega our nxt time cal karke Bola ki ap apna order cancel krdo.

Fir Maine dobara order Kiya or iss time bhi order delay ho gaya or cal karke Bola gaya ki ap apna order cancel krdo.
Majak banake raha hai kya customer ka.

I am not satisfied about flipcart service.. Very bad service.
I complaint in consumer court.

Dear Flipkart India head
Your immediate attention is drawn on following urgent points:
a. On 7th JUL 2018 @ 10:16 AM after going thru your advertisement on your web page, I placed an order for Brother Brother?? DCP-2520D Multi-function Printer color laser.
b. 100% advance payment was done for the same while placing order and I received a parcel on 11th JUL 2018.
c. Thus it’s established that seller FLIPKART on its web site offered a product for a specific price and after making payment of that price, we both entered into a valid contract.
d. The proof of order is attached as ANNEX-I with marking of the advertisement of flipkart.
e. I was dispatched the material by flipkart and parcel was received with lot of thrill and excitement, my son received it.
f. While opening the above parcel I found that I have been sent a laser black brother MFP, which was not my order and I immediately raised the issue with flipkart thru the cell.
g. I was promised that my product shall be delivered to me thru a replacement by 17th July 2018 and I have to wait though I have paid money.
h. Since 11th JULY till 16th JULY every day I called flipkart team over phone and explained that please see I get the right product as per my order only.
i. On 17th JULY 2018 I received another parcel and earlier one was picked back.
j. It was shocking while I opened the parcel as I found an old and used box of canon brand with QUAKR tape in torn condition with top sealed and I did not open it further.
k. To support point J, attached are pictures as proof, which were sent to flipkart also.
l. I again spoke with customer care (which was useless as even after speaking for an hour neither cse nor supervisor Mr. Rizwan as he told me his name) did not give me any answer except sorry which does not mean anything.
m. I was promised that by 18th JUL 2018 around 09:00 PM someone from flipkart would call me and give resolution.
n. On 18th JULY I called twice one at 07:30 PM and other after 09:30 Pm to your CSE’s but no resolution came in.
o. I received call on 19th JUL around 01:00 PM someone from flip kart will call me but this also did not happen, proving the connivance of flipkart with seller.
p. This crisscross call between myself and flipkart continued till 06th AUG and finally I was communicated that I can go to court or anywhere, flipkart max can refund me my money which I had paid.
q. I have undergone lot of mental pressure, trauma and harassment by flipkart and I allege that it looks like flipkart is hand in gloves with seller for cheating and doing fraud with customers.
r. Thus I hereby give legal notice to flipkart thru its CEO and MD for immediate action as suggested below:

a. Thus its further established with above points that:
i. Flipkart is well aware that I have been cheated, harassed, being given mental trauma and agony by flipkart.
ii. Flipkart cant runaway that they have given their platform to vendor and vendor is responsible as if this is the case someone may sell prostitution/stolen goods thru their website, thus this company is accountable for all advertisements published on its web page.
I therefore give legal notice to flipkar India for following:
a. Immediately the refurbished, torn, used with Quaker tape canon printer (the box is sealed and I do not know content), is replaced in next 72 hours after receipt of this notice, with my order or equivalent product.
b. Though no money can compensate the harassment, mental trauma and agony I have undergone due to irresponsible and cheating behavior of flipkar, I feel that an amount of 70, 000 would be adequate towards compensation and must be paid to me by flipkart in next 72 hours.
c. Incase flipkart is not able to do justice, I shall be free to move to various platforms available for justice in this case.

Thanking you,
VIMAL SRIVASTAVA

I ordered a product form "FLIPKART" and it was suppose to deliver on 9/8/18. The same day morning i got a message that the product is out for delivery.
Around 3PM delivery guy from Ekart [Aluva Kerala] called me and said that he is in my town and where should he deliver. I specifically told him to deliver the product to a shop which is around 10 meter from him.
But i didn't got any product even after 1 hr, so i called that guy and he says that "HIS OFFICE IS GOING TO CLOSE TODAY, SO HE'S GOING BACK TO OFFICE. HE WILL NOT DELIVER TO TODAY. WILL DELIVER IT ON ANOTHER DAY"
He was just 10 meter away from where is suppose to deliver and he simply return back without doing that. This is the 2nd time I'm facing this issue.
this guys didn't even bother to call before doing such things.

I called FLIPKART customer care to ask about this and what i came to know that this customer care can only track the product[which i can do with ekart site], they cant even register any compliant nor contact the logistics. He specifically mention that he cant do anything. I'm wondering what is use of FLIPKART customer care.

So lame and pathetic service from ekart and flipkart.