Flipkart Complaints & Reviews

I ordered the Redmi note 5 but later I noticed that it was wrong information provided by Flipkart that it is showing this phone is equipped with ram LPDDR4X but actually the phone is equipped is ram LPDDR3X. You are using wrong techniques to sell the products and only because of this I don't not prefer to buy products from Flipkart I always buy from Amazon and mi store and I will also tell people to not buy anything from Flipkart they are doing unfair trading

I ordered samsung s7 edge tempared glass from selling website flipkart 4 days back. I got my order today, 14th july and it was shoking and sad for me. I found it broken. And the product i ordered is not refundable and not even exchangable. It means i wasted my money for the useless thing. Please resolve my problem

Od[protected]
I had ordered having above order i'd of product casual trouser worth rs.1962 but very unfortunately i had received empty package except some packaging materials and complaining since 1 month but no action has been taken but regret blocked my flipkart account illegally.
After several assurance by flipkart with several timeline but they are not resolved my concern whereas blocked my account mentioning that high number of return detected by system but regret this is my first filpkart purchase and i never return any products in flipkart.
So request to act seriously and provide me resolution.

My order no. OD[protected] supposed to be deilvered today...i had words with e kart delvrd boy and he said coming in 30 minutes...i called him thrice and not taking my call now...as now checking at my orders status that not respond by customer...what the hell of this delivering services ..i know because of rain he cancelled deilvery item n even not called me n say my ph not in contactable status... n put the ridiculous status...very pathetic servicess...

I placed an order for denim jacket and white tshirt(TXN ID:TX[protected] today and chose debit card as payment method.The payment was successful and the amount got deducted.But, the order is not placed yet.I keep getting the same annoying message from flipkart telling your order will be placed, if not it will be refunded.I want the complete amount to be refunded or the order to be taken. Bad experience.I regret for switching from amazon to Flipkart.

I Ordered Durex Condoms but instead received some other brand (Crott) with a note inside saying- "The product which we have sent to you is comparitively the best than Durex, we request you to try atleast once."
If that was supposed to be some kind of joke then its really not funny.
Didn't expected such a shameless and unprofessional behavior from Flipkart.

Name: Junaid Ahmad
Flipkart Order ID: OD[protected]
Date of Order: 12th July, 2018
Date of Delivery: 14th July, 2018

Hello sir,
My name is Ankur Sharma, I recently purchased a phone (Samsung Galaxy J3 Pro ) through flipkart with the Order ID: OD[protected] and Im facing touch issue and camera related defect( pics taken are being damaged consistently) in this phone so replace it with new phone or refund my money back, For that I requested to customer care for return they sent Technician for the three time but they rejected my request and they told me to vist service center for that problem but i got it today[protected] why i have to vist service center as I bought new while i have option to return. Now, i want refund my money and take back your phone because i dont want to keep it and am not happy with your service because of your cs helpline due to their non coopertaive behaviour. so please generate the return of the phone and give my money refund
Registered Mobile
[protected]

My name is raghav, i ordered a lenovo laptop ideapad 320 on 6 july 18 and i received a wrong product i.e. laptop cooler, no response from this flipkart untill today(14 july 18), seems like this company workers are lazy and dealing with blind sellers.i need this problem to be solved as soon as possible, my name and laptop details are there on the bill but still i got the fake product.

I ordered indulekha oil from flipkart (seller kingsoferoad).but received duplicate product... They r cheating people. Many customers on their site has same issue...with the same product... After so many complaints flip kart is still selling such duplicate oil.. Selling cheap product in the name of indulekha oil. Oil smell and texture is completely different.. Kindly help me out

I order redmi note 5 pro black and redmi note 5 pro blue color phones.. While at door i want only 1 phone... But courior boy said i must purchase 2 phone. What the hell is this? We r waiting for this phone from 1 month...

Who told flipkart to pack 2 phones in same cover? Both the phone have different Order ids...

Who is the responsible for that?

Flipkart is very poor service.

Sir

Ian purchased lifestyle sofa on 11 the June and the delivery date on 10 th July but my product not reach on the above date. The revised date was updated in Flipkart on 13 th July but product not delivered yet... I don't know what's happening... Today the product is not delivered means I will go to consumer court and I file the case against your company... I need a solution for this

I have ordered for TV 43 inch on 02.07.2018. Order reference OD[protected]. TV was delivered on 03.07.2018.

Installation and demo was scheduled on 04.07.2018. However no person has come for installation and i have to call to Flipcart. Installation person from LG Mr. Ankit Ray has come on 06th at 3 pm. He opened the box and found that No wire Cable, remote, stand for TV was there and TV seems used. As per him TV was 42 inch and used TV was delivered. Immediately i have called Flipcart Customer care and lodged complaint for refund of money and for used TV delivered. Flipcart has denied refund and say that replacement of TV can be done.

Tech guy visit was scheduled on or before 10.07.2018 but no one has visited. I was contacting customer care but every time assurance was given replacement will be done. Tech guy is not visited till date and now scheduled time has given till 16.07.18.

I want my money back as poor service and not get the original LG brand TV, which was ordered.

Congratulations, Dear sir, you are winner of flipkart company Lucky Drow open, you win1st prize(TATA SAFARI )price of Rs-12, 80, 000. Registration charge_6, 500 on date-13/07/2018 T&C Apply for more detail contect no- [protected]. tool free no_[protected]

Is SMS me Jo contact no. Hai un logo ne mere se 6500 ka thagi kiya hai!

Your a/c no. XXXXXXXX5055 is debited for Rs.6500.00 on 13-07-18 and a/c XXXXXXX471 credited (IMPS Ref no MOAALHLQL8).

I have issues regarding this product. Bcoz this is electronic product, it should have warranty period .Now i am facing issues with charger of that phone, so i went care for that so they are saying that this phone is second hand. and not under warranty condition, now the return time is over so, i can not even return that order, Even according to apple care, invoice is also manipulated.what i have to do

ORDER ID: OD[protected]
Invoice No: FAAO0L[protected]
Product: REDMI NOTE 4 3GB RAM / 32 GB STORAGE, BLACK
Price: RS10, 999
My current email ID: [protected]@gmail.com or [protected]@gmail.com
My current contact number: [protected]
_________________________________________________________

It's been one year, still, Flipkart is working on my issue! How funny!

Actually, I bought a phone from Flipkart back in 2017, and then, I got after using the phone for 5 mins that it has some display issue.

I contacted Flipkart and after so many efforts, finally, Flipkart agreed to give me my replacement.
I was happy and relaxed.

Then the day came. on 28th of July, 2017, I got the replacement.
This is the main story, the main whole issue is regarding this replacement.

When I got the replacement, normally I started to unboxing the phone, but suddenly I got the feeling that the packaging was not like fresh, seemed used/refurbished alike packaging.

After finishing the unboxing, I got that the phone is bent! Yes! Flipkart sent me a bent phone! Another time Flipkart sent me a damaged product! Even as a replacement!

I was scared and angry as well, so even before turning on my phone, I went to call them. I told that representative everything and then he said that I could even have a refund or replacement, as i got damaged replacement, i can have any one of them if I want, either replacement or refund by returning the original item. So, I was happy, I said yes sir I need the refund. He asked me if I need it in my wallet or on my Bank account, I told him that I need the money on my Flipkart's PhonePe Wallet. He told me that its done, I will get the refund within 24 hours after picking up the return, and the return will be done by tomorrow (29th July). So I dropped the phone and I thought everything will be fine.

I got no notification regarding the pickup or return or refund etc nothing!

I was surprised! Anyway, no one came to pick up my phone next day, nothing about the refund as well.

so I called every day after that, every time I was getting stories that Flipkart is working on that issue, please wait for 24-48 hours, etc.

Then I got fake promises too many times from a company like Flipkart! Lots of executives told me that the return pickup has been arranged and it will be done by 1 day, 2 days etc, The refund will be reflected on your wallet soon etc

Nothing happened, Flipkart all the time gave me fake commitments, and I had to use that bent phone for no reason! They sent me that and they were behaving like I did something wrong! They didn't even judge my request, no engineer came to check my phone! It was their policy but no! They did nothing!

One day, Flipkart blocked my account by saying my account has too many return requests that's why.

So tell me, what was my fault? They sent me the damaged faulty product and then they blocked my account? Where is the refund? Where is the pickup? Their commitments?

Why would I use this bent device? and the phone came to me in a used like condition! So what about the refund? Everyday Flipkart told me that I will get the refund and then one day they blocked me! WOW!

And after that, when I called them a few weeks later gapping, they says that i wont get refund nor replacement as the account is blocked and the return period gone! OMG! SERIOUSLY? Flipkart it self blocked my account while my return request was pending and the blocking happened for no reason, and then period? i told flipkart right after unboxing that i need replacement, flipkart it self asked me if i need refund or not then i told that i need refund! So even after 1 year, yes i need refund! Take this phone if they want. I need refund. I am not complaining about this after 1 year, i did 1000+ times from the day i got the item in my hand.

Flipkart cheated me! HELP ME! I NEED MY REFUND! PLEASE! HELP!

Few mins ago i was talking to a senior excecutive, Could not remember his name though, he just put my call on hold because i was asking some questions and he could not give the answeres! He was saying i cant have refund because the period is gone for replacement and refund, but it was flipkart who cheated me and delayed! not me! It was flipkart who took time! I raised the request right on 28th july! I am clean from my side, i need justice, i need refund! tired of same stories! Everytime they call, they tells me stories and nothing happens!

Day before yesterday i got call from Flipkart, as i issued complaint on another consumer forum, and we talked a lot, and then he also could not giving me answere so he said that he will call me again within some few mins, and he never called me again! It's a joke? I need my refund, i paid whole money, why would i suffer? i need my money back, thanks.

I have ordered Redmi 5a through Flipkart my order I'd is OD[protected] and i have received an empty box I want replacement as soon as possible this type of service wasn't expected from Flipkart or else I will take strict action against Flipkart I have complained by my return request has been rejected by Flipkart
Plz help me out of this asao

Dear Sir,
I have ordered shoes worth Rs.2350/- (already paid through credit card). i have not received my Product from flipkart but I got massage / mail from flipkart your order is delivered at time 11:23 pm.

I am contacting flipkart but i am not getting any satisfactory answer or solution or refund of my money.

Ordered Detail as mention below

Order ID: OD[protected]

Awaiting your positive reply!

Thanks & Regards,

Sitaram Vaidya

[protected]

Sir I have gift voucher given by L and T. I have nearly 7, 000=00 (seven thousands rupees) but when i was using today it showed as your voucher has expired as per message. Kindly help me.
How to get back my gift voucher and purchase.
I need help from filpkart. i tried customer toll free they are not responding.
my mobile numbe is [protected] name rajashekar patil.

Dear sir

I was very excited to purchase your product redmi note 5 pro black 64gb, but my experience has turned out very too poorly. I am writing to express my disappointment with your product in hopes you can help remedy the situation.
I ordered redmi note 5 pro black 4gb ram 64gb which order number OD[protected], I received this product on 10th of June . The courier person deliver this product to particular location not my home, he denied to deliver at home. After taken product from courier person, I visited my home and open box, I got unbox mobile pack, whenever I opened that box, I got stone, a cover, USB cable, adapter and manual book but not mobile handset. I complained about to customer care on that day and your customer person gave me time on 17th June, on 17th June gave me time to 20th and 20th June gave me time for 25th June for investigate June 27 30 June, and 3 July 6 July 8july and continue differing date to resolve issue tor delivered product. They give me lost of complain number [Incident: IN[protected]], [Incident: IN[protected]][Incident: IN[protected]] OD[protected] [Incident: IN[protected]] [Incident: IN[protected]] [Incident: IN[protected]] [Incident: IN[protected]] [Incident: IN[protected]]
I receivedproduct which had stone marble, I didn't paid 15000 to stone marble .They demand my id card and other details to me and I also shared all details but know one visit to my home.
Sir I didn't get any resolution from your side that I cheated by Flipkart from my product . I paid INR 15000, company did fraud with me for delivery stone .
I made many of complain to company customer care service everyone saying that problem will solve as soon as possible.
But now more than 1 month day from date of delivery stone by his courier, I didn't get any resolution from Flipkart. There customer care service is not working properly and I have no other way to communicate Flipkart. So hope in my country unethical trade practice will stop and person who include in this activity will soon identity.

Thanks
Deepak

12 july 2018
ECOM EXECUTIVE PH: [protected]
I ordered honor 9 lite which is cost of rupees 10999. i paid rupees 11000 to the delivery boy and he is asking me to give him extra 20 rupees for the delivering product, he is taking 20 rupees from each and every delivery of product in our area. this is not ethical activity . please kindly requesting you to resolve the problem as soon as.
area pincode: 394716