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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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P
Priancagupta
from Kolkata, West Bengal
Jul 28, 2018
Resolved
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Resolved

Address: Howrah, West Bengal, 711107
Website: www.flipkart.com

Hi!

I ordered catwalk boot and the different boot came instead of the design i booked and after continuous follow up with the flipkart executive, the matter is not resolved.

They are just directing us to go to the return section and apply for return but once return is created they are just rejecting the return after few hours.

Its been 3 days and there is no response or support from their end.

Kindly help us in this regard pl.

Thanks
Priyanka gupta
Aug 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2018
Flipkart Customer Care's response
We will revert on it.
Jul 31, 2018
Updated by Priancagupta
Hi!

Again they have cancelled the return. This is the heights now, they are no way helping us in this matter.

First of all they have delivered the wrong product and now they are not in a position to sort the matter.

I am not getting any kind of support from their end pls guide us.
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    A
    Awanish81696
    from Delhi, Delhi
    Jul 28, 2018
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    Address: Gorakhpur, Uttar Pradesh, 273008

    I have ordered some products and it was mentioned that they would delivered it up to 25th July.but still I did not received my product.i don't know why they are doing this stuff.feeling annoyed and fear, because I have paid money by net banking.still I did not received the product.it became 28th July.
    Order I'd: OD[protected]
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      S
      Stanzen Sharap
      from Delhi, Delhi
      Jul 28, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi
      Website: Flipkart

      Hi flipkart, iam exhausted now calling you for almost 2months. I ordered one phone samsung galaxy on5 and it found to be defective. Company came n checked as per the directives given by flipkart and they also found defective. It was to be exchanged but giving dates and dates, no phone has been received. Please don't do it. I already suffered a lot and it's my request to flipkart to resolve it soon
      Sep 7, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Jul 28, 2018
      Updated by Stanzen Sharap
      Admit to wait time and again, nothing Flipkart has done. Very sad
      Jul 28, 2018
      Updated by Stanzen Sharap
      Asking time and again for the order for a long, nothing Flipkart has done so far. Very irritating
      Verified Support
      Jul 29, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        N
        NitishKumar321
        from Jabalpur, Madhya Pradesh
        Jul 28, 2018
        Resolved
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        Resolved

        My flipkart number is [protected] & email [protected]@gmail.com. I can't able to login for 2 days. I want to login to get my invoice.
        I have complained about a missing adapter from my redmi 5a which they told me that it will be resolved till 30 july. But when i try to login to check my complaint status, flipkart app don't let me logged in to flipkart
        Sep 11, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 29, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          V
          vinaykkumar78
          from Allahabad, Uttar Pradesh
          Jul 28, 2018
          Resolved
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          Resolved

          Address: Gorakhpur, Uttar Pradesh, 273001
          Website: flipkart.com ( about invoice of my phone)

          I bought a phone from the shop and unfortunately, i lost my invoice paper. My phone's (Xiaomi mi a1) invoice which bought from your online shopping window (Flipkart). And the imei no.-[protected]. Please provide my new invoice paper. You can send me, invoice on dis email [protected]@gmail.com, please send my invoice soon as soon, and i don't have an order number, coz dis phone was bought from a shop, not directly from the flipkart store. Thank you.
          Sep 11, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 28, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            S
            shaikshaS
            from Erattupetta, Kerala
            Jul 28, 2018
            Resolved
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            Resolved

            request for providing a battery for sansui horizon 1 (model - s455120)

            I bought sansui horizon 1 mobile at flipkart. My mobile battery is expired its life and exhausted totally. I want a new replacement battery for my mobile. I searched locally for the replacement battery at anantapur in andhrapradesh. But i did not find any battery for my mobile.

            I have not found a new battery for my sansui horizon 1 mobile at offline and online stores.

            I need a new battery for my sansui horizon...
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            S
            Sheela Vimal
            from Ambur, Tamil Nadu
            Jul 28, 2018
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600079

            Fear fllipkart team

            We had received billion ac on on 05 th may 2018
            Installation was done on june 15 by jeeves which is a flipkart tie up.
            Everything was done perfectly next day when we started the ac and the room was not getting chilled we realized compressor starts and shuts in like 2 mins even before coming to the required temperature, we resolve it problem immediately otherwise we request flipkart to please return this ac..
            I want proper solution for this ac.. Before we have purchased fllipkart product it's was good so we decided purchase ac in fllipkart itself but now we are facing difficulties getting cooling in ac...
            Sep 7, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 29, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              P
              praveen2505
              from Chennai, Tamil Nadu
              Jul 27, 2018
              Resolved
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              Resolved

              Ive bought a asus zenfone 5z through flipkart from the seller omnitechretail.
              Im facing sudden switch off in the device ive faced this four times till now and also im not satisfied with the camera performance of my particular device. Regd this i placed a return and i was within the 10days of return policy days. And a technician from seller side visited me he didn't even do anything just took 2 photos of my phone then he went 3 hrs aftr that am getting a message that ur return request is rejected and the technician troubleshooted ur issue. But the technician did nothing. Then again i placed a return request and second time another technician came same thing happened again he didnt do anything and again my return is rejected im entitled to get my return of my product since im facing these issues im facing automatic restart of the device at times when ever the technician stands beside me just for 5 mins and at that particular time if device doesn't restart u cant say there isnt any problem they are wantedly dragging me till the last 10th day of return period expiry.
              Sep 11, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Flipkart is bringing a bad name Asus recently I faced a similar situation with my phone that I ordered from Flipkart . They didn't even deliver me the product as said it was misrouted and cancelled my order which I purchased via flash sale which lasts only for few seconds. Customer service asked me to cancel the order and place a fresh order as if it's that easy to get hands on flash sale
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                H
                hr 1
                from Palwal, Haryana
                Jul 27, 2018
                Resolved
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                Resolved

                Address: Faridabad, Haryana, 121001
                Website: www.flipkart.com

                I was called by mr shailendra from flipkart sarita vihar office for meeting, they gave us work to do to close positions for team leader position the jd was shared through email id shailendra. [protected]@flipkart.com and we started working on the profiles, they interviewed our 9 candidates out of them 4 were shortlisted from lucknow branch by manager shariz ([protected]). Hr confirmed me abt selection after that they told they will release offer letter to -

                Sankalp
                Shiv vishal sharma
                Aniket gupta
                Gaurav saini

                Out of which they told us no body is working there its been 6 months i have tracked all of them.

                Shiv vishal sharma and aniket gupta are still working and shailendra and sariz both are cheating on erconmanpower solutions.

                I want the money for the supplied manpower and take strict actions against the culprits as shailendra told us we will get 8.33% of the annual ctc of the candidate while working.
                I have all recordings in my phone.

                Candidates as well.

                Kindly take strict action against them and help me recover my money.

                Thanks
                Mukta
                Owner
                Erconmanpower solutions
                Gst no 06aadfe0619e
                Sep 5, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 28, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  A
                  AGbits
                  from Bengaluru, Karnataka
                  Jul 27, 2018
                  Resolved
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                  Resolved

                  Address: 302033
                  Website: flipkart.com

                  I ordered a top from flipkart with order id od[protected] on 20th july, 2018. The order as supposed to be delivered by monday, 23rd july. On 23rd july i received an email notifying me that the order will be delivered by wednesday, 25th july. Then on 25th, when i called on customer service, they said it would get delivered by 27th july. Now today again they are saying the order will get delivered by 30th july!!! What do they think of the customer. They can't deliver a product on time. This is so not done. Such an irresponsible behavior. I want my product to get delivered by tomorrow. I have my tickets booked, i am leaving tomorrow.
                  Jul 29, 2018
                  Complaint marked as Resolved 
                  They have delivered the order on 28th july.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    H
                    Hemesh Panchal
                    from Surat, Gujarat
                    Jul 27, 2018
                    Resolved
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                    Resolved

                    Address: Surat, Gujarat, 395004
                    Website: Flipkart

                    Dear sir,

                    As per your 10 days replacement policy. After delivery from next day I was facing problem with the phone and I was in touch with you. Even after then your engineer came and reset my device, but the there is no improvement.

                    So kindly please consider my problem and, either give me a new replacement phone or provide a full refund

                    Kind regards
                    Hemesh panchal
                    Sep 3, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Jul 27, 2018
                    Updated by Hemesh Panchal
                    Hi Sir,

                    My name is Hemesh Panchal, I have bought an Asus mobile. I have a problem with the phone and complained two times, but your two engineers came and just formatted my phone and after few hours problems are back again.

                    As described the problem are mentioned below:

                    · Back camera is not properly working.

                    · When in charging fingerprint is not working.

                    · In Google assistance shows error most of the time.

                    · Dumping Error on the social website as well.

                    · Phone get overheated while charging

                    · Battery doesn't hold charging as it has 5000mah battery it should longer

                    Sorry to say but I m not satisfied with your product. Can you please give me a perfect solution or replace my phone or ever give me a full refund.

                    Thank you

                    Sincerely

                    HEMESH PANCHAL

                    Jul 27, 2018
                    Updated by Hemesh Panchal
                    ORDER ID:- OD[protected]
                    Verified Support
                    Jul 29, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jul 31, 2018
                    Flipkart Customer Care's response
                    Intracted with the customer. Customer was facing multiple issue with the product. Replacement has been arranged for the product and shared the status with the customer. Hence closed the case from our end.
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                      S
                      satendar1184
                      from Noida, Uttar Pradesh
                      Jul 27, 2018
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                      Elay Delivery of Product
                      Hi Team- my flipkart order - OD[protected] should have been delivered on 23rd jul18 but it has not been delivered till today. Yesterday carrier boy has came but he told that I forgot to carry your product with me and same will deliver tomorrow but today neither I got any msg or call from ekart (carrier) not I found any satisfactory answer from flipkart customer care.
                      Plz do the needful.
                      Sep 6, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Jul 30, 2018
                      Updated by satendar1184
                      Not resolve yet ... Flipkart has canceled my product...
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                        P
                        p010069509
                        from Gurgaon, Haryana
                        Jul 27, 2018
                        Resolved
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                        Resolved

                        My product Sony hard disc was dispatched to Jaipur hub two days back i.e on 25th July but still it has not been delivered at my residence at Jaipur. delivery service of courier is very poor. When contacted to customer care, they are repeatedly informing that it will be delivered by 30th July. Flip cart should inform that what is the reason in delay for delivery of the product.
                        Sep 15, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 29, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jul 31, 2018
                        Flipkart Customer Care's response
                        Customer had raised a complaint: he has not received the order

                        We interacted with the customer, apologies for the trouble and the customer has confirmed the order has been delivered successfully to the customer's location. Hence, closing the complaint from our end.
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                          R
                          Rohit Ranka
                          from Mumbai, Maharashtra
                          Jul 27, 2018
                          Resolved
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                          Resolved

                          Address: Udaipur, Rajasthan, 313001

                          I have purchase mi 5 a mobile on 23 july 18 and flip cart commit to delivered on 25 july 2018 now still have not received the mobile and i contact to them still they are not sure the final date of mobile delivered its pathetic. Also they are trying to give me the shipping charges as a cashback which shown they are making fool to the customer for impress to customer. They loosing goodwill of flip cart. Resolved it on urgent.

                          Rohit ranka
                          [protected]
                          Sep 4, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 27, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Jul 30, 2018
                          Flipkart Customer Care's response
                          Customer raised a concern for the delivery. Order is successfully delivered to the customer. We have interacted with the customer and provided info for the same. Hence, closing the case from our end.
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                            A
                            Alok Raju Tiwari
                            from Mohali, Punjab
                            Jul 27, 2018
                            Resolved
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                            Resolved

                            My account has been deactivated. I want to reactivate my account. I tried to do so but the recovery needs the otp send to both mobile and email but i do not have my email associated with my flipkart account. I have my phone number ([protected]) and a new email id ([protected]@gmail.com). Please help me activate my account and sign in confermation with the new password. I woll be very thankfull.
                            Regards - alok tiwari
                            Sep 10, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Aug 02, 2018
                            Flipkart Customer Care's response
                            Customer has raised concern regarding the Flipkart account is inactive, hence we have interacted with the customer and provided the steps to activate the Flipkart account, customer agreed hence closing this case from our team.
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                              A
                              ak9219
                              from Indore, Madhya Pradesh
                              Jul 27, 2018
                              Resolved
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                              Resolved

                              Address: 497235

                              If there is any option i will provide my call recording after i got my order by ecom express i started getting frauds call and message how they disclosed my personal information to them they are asking for money and more personal details please take this thing seriously and now i am going to place harrassment case on your company chek the screenshots.in this days no one have their privacy and peace in life due to their irresponsibility. And sadly flipkart is one of them. Email - [protected]@gmail.com
                              Aug 30, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 27, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Jul 30, 2018
                              Flipkart Customer Care's response
                              Customer raised a complaint stating that he is getting call and SMS about an offers which is a fraud call and SMS. We have interacted with the customer and informed that we have not shared customer contact details to anyone. Hence, closing the compliant from our end.
                              Jul 30, 2018
                              Updated by ak9219
                              stopped getting calls by unknown numbers quick action taken by Flipkart thanks.
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

                              Regards,
                              Ecom Express Team
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                                A
                                ABINAS SAHU
                                from Bengaluru, Karnataka
                                Jul 27, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560048
                                Website: www.flipkart.com

                                This is regarding incident number in[protected], which was raised to resolve my query anyhow.. They lied on my face and when i confronted with evidence they choose to keep quite and ignore me.

                                I ordered nike shoes, order no: od[protected], where the size didnt fit. When i went to exchange my shoes for a larger size the option didnt come up. I called flipkart customer care they said they are too unable to enchange from their side and they were helpless in this regard.

                                I then raised an incident to get some help in this regard. They later came back with the reply that size was not available, which previously i had checked it was available. To prove the same i ordered a fresh pair of shoes at a higher price with the size i wished, order no: od[protected]

                                Now when i replied the same to them they conveniently kept quite and choose to ignore me.

                                Ps: my first order was in lower price for rs.4076, later all the price increased to 5900 and this is the reason they didnt gave me the exchange option.
                                Sep 5, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 27, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Jul 30, 2018
                                Flipkart Customer Care's response
                                Customer raised a concern regarding return. We have interacted with the customer and info given about why exchange is not possible. We have asked refund confirmation from the customer but customer said that he will create a new return from his end if he wants. Hence, closing the case from our end.
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                                  E
                                  ecosmos
                                  from Pune, Maharashtra
                                  Jul 27, 2018
                                  Resolved
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                                  Resolved

                                  I had bought a product indulekha with gift card balance. The gift card validity was till 30th june & i have placed the order before that. I received the product indulekha hair oil, but as it was duplicate product i have returned it. But i didnt receive the refund for it. Every time i call flipkart customer care agent says to me its already done but when i check gift cards balance on profile it shows 0.
                                  Look into this. I have called 7-8 times & i get told that it'll be resolved in 2 days but not happening.

                                  Order id
                                  Od[protected] item)
                                  Order date
                                  Sat, jun 30th '18 8:48 pm
                                  Total amount
                                  ₹294through flipkart wallet

                                  Mob no. [protected]
                                  Jul 31, 2018
                                  Complaint marked as Resolved 
                                  thanks, you guys solved it now
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    V
                                    Vinodkmr
                                    from Piriyapatna, Karnataka
                                    Jul 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560078
                                    Website: Flipkart

                                    Dear sir,
                                    I had ordered puma mens ankle length... With tracking id fmpc[protected], rs.199.0 i had done payment through online on 24/7/2018. But it is not reflected in the product delivery, so please find the attachment below which i had done the payment copy of the bank. Kindly do the needful as soon as possible.

                                    Rs. 199 withdrawn from your a/c *001572 details: pos/mumbai m/fkpayments/. Tot bal:302.88cr avl amt:- 302.[protected]:00:43)
                                    Aug 30, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jul 27, 2018
                                    Updated by Vinodkmr
                                    OD[protected]
                                    Verified Support
                                    Jul 27, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Jul 30, 2018
                                    Flipkart Customer Care's response
                                    customer has raised the issue with regards to the payment made through debit card but is not reflecting as we have interacted with the customer and we have escalated this issue to the relevant team and refund was initiated back by the seller and requested cx to wait for 8 business days hence closing the complaint from our end.
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                                      S
                                      shahina0105
                                      from Pune, Maharashtra
                                      Jul 26, 2018
                                      Resolved
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                                      Resolved

                                      neutrogena fake product received

                                      Address: Mumbai City, Maharashtra

                                      I had placed an order of neutrogena sunscreen spf 50+, 88 ml but received a duplicate sunscreen of the same name, 118 ml. My order number is
                                      The neutrogena sunscreen product which i have received is duplicate. I have compared the details and found.

                                      1. No ingredients mentioned

                                      2. The manufacturer's address is different

                                      3. The quantity mentioned is 118 ml. It either comes in 30 ml or 88 mlbr...
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